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Cyber insurance: Best of luck if you haven’t deployed these measures

By ImageQuest | September 6, 2021

Cyber insurance may be harder to obtain. Cyber insurers now require their customers to have specific cybersecurity measures in place – or face non-renewal of their policies as of the first of September. The cyber insurance market continues to harden from a seemingly endless number of claims due to cybersecurity attacks. While some insurers are […]

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ImageQuest named to the 2021 INC 5000

By ImageQuest | August 17, 2021

Inc. magazine named managed IT services provider ImageQuest, LLC, to its 2021 Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. This is the second time ImageQuest has appeared on […]

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Meet a Cybercriminal – Said Pourkarim Arabi

By ImageQuest | August 13, 2021

Our latest alleged cybercriminal is Iranian Said Pourkarim Arabi, 35. The FBI says he led a trio of Iranians who broke into computer systems at US and UK aerospace companies between July 2105 and February 2019. As of August 2015, Arabi was employed by the Iranian Revolutionary Guard Corps, according to a federal indictment. He […]

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Improve Your Tech IQ: What is Single Sign-On?

By ImageQuest | August 13, 2021

Single Sign-On (SSO) is an authentication method that gives users access to multiple applications after a single login. The multiple services must be related to gain access. A well-known example is when you sign in to Google. Once you sign in to Google, you can access your Gmail, YouTube, Drive, and other accounts. With Microsoft […]

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Two helping ImageQuest improve delivery of client services

By ImageQuest | August 13, 2021

We continue to improve our delivery of client services as we grow. That includes hiring more IT professionals, such as Edelyn Gonzaga and Tyler Nicholson. Edelyn is an overnight systems administrator for us. Edelyn responds to and resolves network alerts. She also conducts “health checks” on client systems. Edelyn is based in the Philippines, near […]

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Federal cybersecurity fails to protect U.S. citizens’ information

By ImageQuest | August 13, 2021

You may be outraged when you read the latest bipartisan U.S. Senate report on federal cybersecurity. In a nutshell, the report released earlier this month says U.S. federal agencies took “minimal” steps to tighten cybersecurity problems found two years ago. The failure to act leaves U.S. citizens vulnerable to foreign countries stealing our information and […]

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Banking regulators working to align Vendor Management requirements

By ImageQuest | August 4, 2021

Banking regulators may make their  requirements governing banks’ use of vendors for services and products a little easier if proposed risk management guidance is approved. The guidance “harmonizes” Vendor Management requirements among the Federal Reserve Board (Board), Office of the Comptroller of the Currency (OCC), and the Federal Deposit Insurance Corporation (FDIC). Currently all three […]

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SEC cracking down on vendor cybersecurity measures

By ImageQuest | July 31, 2021

Doing business with a publicly-traded company? You’d better be sure your cybersecurity measures are up to date. In the wake of several so-called supply chain breaches (think SolarWinds or Kaseya), public company boards are feeling pressure from auditors to dig deep into their vendors’ security practices. It’s no longer a casual “check the boxes” task. […]

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NSA, CISA, UK warn of Russian brute force attacks on networks

By ImageQuest | July 12, 2021

Do you work for, or have as a customer: Government agencies, the U.S. military, defense contractors, energy companies, higher education, logistics companies, law firms, media companies, political consultants, political parties, or think tanks? Then cybersecurity needs to be your organization’s top priority. Russia’s military intelligence unit (familiarly GRU) is using brute force attacks to break […]

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Ransomware attacks pummeling cyber insurance industry

By ImageQuest | July 6, 2021

Have you experienced sticker shock with your cyber insurance renewal? Been unable to complete an insurer’s security questionnaire? Even been denied renewal of your policy? All this is happening as insurers stagger under the weight of growing ransomware claims. Ransomware attacks are soaring. Last year, reported ransomware attacks increased 400 percent, according to the Associated […]

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O365 – No reason to share passwords

By ImageQuest | June 10, 2021

There’s no reason to share passwords any more to provide access to a corporate email account. That’s right – whether it’s a generic company email address, such as billing@company.com, or an executive’s email, there’s a more secure method available in Office 365 (M365) you should use. What’s more – doing it our way can save […]

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Biden urges private companies to protect against ransomware

By ImageQuest | June 4, 2021

The Biden administration Wednesday urged private U.S. companies to take five key steps to protect against ransomware. These are best practices most likely to reduce an organization’s risk of succumbing to a ransomware attack. Our clients are very familiar with these five steps. They are: Back up your data, system images, and configuration. Regularly test […]

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ImageQuest sponsoring LPGA player Emma Talley

By ImageQuest | June 1, 2021

We are delighted to announce that we are sponsoring rising LPGA player Emma Talley, a Kentucky native now living in Nashville. Talley will serve as a brand ambassador for ImageQuest and feature our logo on the left collar of her apparel. The new partnership debuts at the 2021 US Women’s Open June 3-6 in San […]

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Don’t plan on paying to recover from ransomware

By ImageQuest | May 26, 2021

Q: What’s worse than having your systems encrypted by ransomware? A: Discovering hackers used two different strains of ransomware, meaning your data is double-encrypted. Yes, this nightmare is out there, according to a recent Wired article. The article cites cases where combinations of  REvil and Netwalker malware, as well as MedusaLocker and GlobalImposter ransomware combinations, […]

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Meet a Cybercriminal – Kim Il

By ImageQuest | May 21, 2021

Kim Il, 27, is a North Korean U.S. prosecutors say is a member of APT38, a group of hackers working for the North Korean government. APT stands for “Advanced Persistent Threat.” APT38 is also known as “Lazarus Group.” Kim and his colleagues allegedly focus on earning money for North Korea’s sanctioned government through their hacking. […]

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ImageQuest welcomes two IT professionals

By ImageQuest | May 21, 2021

We recently welcomed Fred Bradley and Casey Barrett to our support team and are glad they are aboard. Although we initially hired Fred to be Field Support Specialist for us, recently, we asked him to become an Account Manager for us, and he agreed. Fred has been in the IT field for 30 years, he […]

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Ransomware payments may add U.S. sanctions to your costs

By ImageQuest | May 21, 2021

Did you know – the U.S. Treasury Department has warned that making ransomware payments could bring sanctions on your organization. The warning also applies to banks and insurance companies, as well as firms negotiating the payments. This is because ransomware can come from a sanctioned country or bad actor. For example, one U.S. sanctioned country, […]

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Cybersecurity hiring versus outsourcing

By ImageQuest | May 20, 2021

In the wake of  Colonial Pipeline and all the related news stories, cybersecurity hiring may be top of mind for organizations with IT security needs. An obvious solution is to “hire someone” to address security needs. But cybersecurity hiring is not an easy fix. The latest numbers from CyberSeek, an organization focused on the cybersecurity […]

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Mac users: Install latest software updates ASAP

By ImageQuest | May 4, 2021

Less than a week after pushing out a major update, Apple sent out another software update – and Mac users should install it right away. The new updates fix bugs in the new iOS software – including one that could allow criminals to take over your device.  Security experts recommend you install these patches as […]

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Ransomware: National security risk needs global approach

By ImageQuest | May 3, 2021

The rising scourge of ransomware needs a global approach to halt its devastation, a task force with government and corporate representatives announced last week. Ransomware is “a flourishing criminal industry” which “routinely imperils lives,” the task force organized by the non-profit Institute for Security and Technology wrote. Utilities, hospitals, schools, military posts, and municipalities all […]

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With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Larry Dorris
COO, Studio Bank

ImageQuest knew exactly what we needed. Hardware was delivered on time and loaded with the necessary technology and software. They sat down with folks, set them up, and got them working. They were very helpful in how we scaled our company.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Andy Barker
President, Houchens Insurance Group

Since ImageQuest has been involved, we’ve grown almost $20 million in revenue. That’s pretty significant. We’ve gone from $60 million to $80 million with ImageQuest’s help. And along with that we needed our ability to step up, and ImageQuest has allowed us to do that.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Charles Robert Bone
Bone McAllester Norton, PLLC

We're a big fan of what ImageQuest has done. ImageQuest is helping us in several areas – IT Compliance, IT Security, and Managed IT. It helps our staff and our attorneys be more efficient and productive while working remotely.

Providing clients with stress-free solutions to the most complex IT security and compliance requirements

Do You Have The Technology To Support A Fully Remote Workforce?

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