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O365 – No reason to share passwords

By ImageQuest | June 10, 2021

There’s no reason to share passwords any more to provide access to a corporate email account. That’s right – whether it’s a generic company email address, such as billing@company.com, or an executive’s email, there’s a more secure method available in Office 365 (M365) you should use. What’s more – doing it our way can save […]

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Biden urges private companies to protect against ransomware

By ImageQuest | June 4, 2021

The Biden administration Wednesday urged private U.S. companies to take five key steps to protect against ransomware. These are best practices most likely to reduce an organization’s risk of succumbing to a ransomware attack. Our clients are very familiar with these five steps. They are: Back up your data, system images, and configuration. Regularly test […]

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ImageQuest sponsoring LPGA player Emma Talley

By ImageQuest | June 1, 2021

We are delighted to announce that we are sponsoring rising LPGA player Emma Talley, a Kentucky native now living in Nashville. Talley will serve as a brand ambassador for ImageQuest and feature our logo on the left collar of her apparel. The new partnership debuts at the 2021 US Women’s Open June 3-6 in San […]

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Don’t plan on paying to recover from ransomware

By ImageQuest | May 26, 2021

Q: What’s worse than having your systems encrypted by ransomware? A: Discovering hackers used two different strains of ransomware, meaning your data is double-encrypted. Yes, this nightmare is out there, according to a recent Wired article. The article cites cases where combinations of  REvil and Netwalker malware, as well as MedusaLocker and GlobalImposter ransomware combinations, […]

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Meet a Cybercriminal – Kim Il

By ImageQuest | May 21, 2021

Kim Il, 27, is a North Korean U.S. prosecutors say is a member of APT38, a group of hackers working for the North Korean government. APT stands for “Advanced Persistent Threat.” APT38 is also known as “Lazarus Group.” Kim and his colleagues allegedly focus on earning money for North Korea’s sanctioned government through their hacking. […]

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ImageQuest welcomes two IT support professionals

By ImageQuest | May 21, 2021

We recently welcomed Fred Bradley and Casey Barrett to our support team and are glad they are aboard. Fred serves as Field Support Specialist for us, providing on-site support to our clients. He’s been in the IT field for 30 years, he said, and “I’ve worked for pretty much everybody. You name it, I’ve been […]

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Ransomware payments may add U.S. sanctions to your costs

By ImageQuest | May 21, 2021

Did you know – the U.S. Treasury Department has warned that making ransomware payments could bring sanctions on your organization. The warning also applies to banks and insurance companies, as well as firms negotiating the payments. This is because ransomware can come from a sanctioned country or bad actor. For example, one U.S. sanctioned country, […]

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Cybersecurity hiring versus outsourcing

By ImageQuest | May 20, 2021

In the wake of  Colonial Pipeline and all the related news stories, cybersecurity hiring may be top of mind for organizations with IT security needs. An obvious solution is to “hire someone” to address security needs. But cybersecurity hiring is not an easy fix. The latest numbers from CyberSeek, an organization focused on the cybersecurity […]

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Mac users: Install latest software updates ASAP

By ImageQuest | May 4, 2021

Less than a week after pushing out a major update, Apple sent out another software update – and Mac users should install it right away. The new updates fix bugs in the new iOS software – including one that could allow criminals to take over your device.  Security experts recommend you install these patches as […]

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Ransomware: National security risk needs global approach

By ImageQuest | May 3, 2021

The rising scourge of ransomware needs a global approach to halt its devastation, a task force with government and corporate representatives announced last week. Ransomware is “a flourishing criminal industry” which “routinely imperils lives,” the task force organized by the non-profit Institute for Security and Technology wrote. Utilities, hospitals, schools, military posts, and municipalities all […]

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desktop-as-a-Service, DaaS, work remotely, recruiting, ImageQuest

Improve recruiting, work remotely and securely with Desktop-as-a-Service

By ImageQuest | June 5, 2019

We now offer Desktop-as-a-Service because it solves many problems. D-a-a-S allows you to work anywhere, on any device, securely. Have a lot of team members working out in the field? Or wanting to offer work-from-home as a benefit? D-a-a-S allows everyone to remain productive and working securely. It also allows you to recruit from anywhere. […]

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data breach, cybersecurity, toolate, IT security, ImageQuest

Tax preparers urged to tighten IT security

By ImageQuest | June 4, 2019

In the wake of CCH breach (plus Cetrom), Accounting Today last week urged its readers to address their data security before it was too late. Accounting Today also noted, in another article, that the Government Accountability Office, an arm of Congress, recommended the IRS to improve its oversight of cybersecurity practices by tax preparers and […]

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ALTA, cybersecurity, data exposed, title insurance

Title insurer faces lawsuit, NY state investigation over data security

By ImageQuest | June 1, 2019

Title insurer First American Financial Corp. is on the hot seat for having 885 million data files available without authentication to anyone with a web browser. The files going back to 2003 contained bank account numbers, social security numbers and financial and tax records, according to Bloomberg. The company saw its stock drop from $55.60 […]

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Milton Bartley, Ransomware Inc., Shareholder Meeting, ImageQuest

Bartley delivers ‘Ransomware Inc. 2019 Shareholders Meeting’ in Louisville

By ImageQuest | May 30, 2019

Attendees at the May 30 Data Connectors conference in Louisville heard the 2019 update of our CEO’s “Ransomware, Inc., Shareholders Meeting.” In it, ImageQuest CEO Milton Bartley, pretending to be the head of a global criminal hacking enterprise, explained how the fictitious firm was enjoying tremendous growth in revenues and “customer acquisition.” Bartley’s lively presentation […]

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Milton Bartley Ransomware, Inc. presentation

Ransomware surging this year, CNBC reports

By ImageQuest | May 29, 2019

Ransomware is returning as a major IT nightmare. CNBC reports that ransomware attacks are surging, up 500% this year after a lull last year. Just ask your local accounting firm or municipality. Can you afford to have your business or organization come to a complete halt? On Thursday, our CEO, Milton Bartley, will offer ways […]

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Ransomware attacks skyrocket Q1 2019

Insurance Journal reports ransomware attacks ‘skyrocket’ Q1 2019

By ImageQuest | May 25, 2019

As Baltimore continues to struggle to recover from a ransomware attack, Insurance Journal reports ransomware attacks increased 105 percent, citing Beazley Breach Response Services. Criminals and rogue nations are using new generations of malware to attack large organizations. The attackers also are demanding higher ransom payments, the report notes. This doesn’t mean small and medium […]

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Retired FBI Agent Scott Augenbaum warns about email during talk in Louisville

By ImageQuest | May 23, 2019

Our friend Scott Augenbaum gave a great talk at today at the Louisville IT Symposium about cybersecurity and the relatively simple ways you can boost your protection against hackers. Our CEO, Milton Bartley, serves with Scott on the Middle Tennessee chapter of Infragard. We featured an interview of Scott in our February 2018 newsletter. In […]

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High Hopes, Giving on the Green, ImageQuest, supports our community, child development

ImageQuest returns with refreshments at Giving on the Green

By ImageQuest | May 20, 2019

We are pleased to support the 2019 Giving on the Green fundraiser supporting High Hopes Development Center in Franklin, Tenn. Golfers playing in this scramble at Brentwood Country Club can stop for a little refreshment – or “aiming fluid,” as we like to think! Proceeds from this sold-out event go back to High Hopes Development […]

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Checked up on your vendors’ security practices lately?

By ImageQuest | May 19, 2019

As states race to each pass their own “mini-GDPRs,” ensuring your vendors comply can be a real chore. But you need to do this. As we know from the massive Target breach, a vendor wtih poor security practices logging in to your system can be the unwitting vector for an attack. Also, regulators know this […]

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Milton Bartley presents at the Exit Planning Institute in Louisville

ImageQuest CEO speaks on protecting business value by reducing cyber risk

By ImageQuest | May 15, 2019

Our CEO, Milton Bartley, spoke on how to protect business value by reducing cyber risk at this morning’s monthly meeting of the Exit Planning Institute – Kentuckiana chapter in Louisville. Bartley shared how cybercriminals target smaller companies who are vendors for larger organizations because smaller companies are a pathway into the larger companies’ networks. Bartley […]

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With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Larry Dorris
COO, Studio Bank

ImageQuest knew exactly what we needed. Hardware was delivered on time and loaded with the necessary technology and software. They sat down with folks, set them up, and got them working. They were very helpful in how we scaled our company.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Andy Barker
President, Houchens Insurance Group

Since ImageQuest has been involved, we’ve grown almost $20 million in revenue. That’s pretty significant. We’ve gone from $60 million to $80 million with ImageQuest’s help. And along with that we needed our ability to step up, and ImageQuest has allowed us to do that.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Charles Robert Bone
Bone McAllester Norton, PLLC

We're a big fan of what ImageQuest has done. ImageQuest is helping us in several areas – IT Compliance, IT Security, and Managed IT. It helps our staff and our attorneys be more efficient and productive while working remotely.

Providing clients with stress-free solutions to the most complex IT security and compliance requirements

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