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ImageQuest welcomes two essential team members

By ImageQuest | October 26, 2021

Alyssia Syphers and Joseph Viscusi have joined ImageQuest as Client Support Manager and Project Manager, respectively. The two are essential to keeping our Remote Support Center (RSC) and client projects running smoothly. Both said they saw tremendous opportunities to make a difference at ImageQuest. Alyssia ensures our RSC is staffed and follows correct processes to […]

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Meet a Cybercriminal: Oleksandr Vitalyevich Ieremenko

By ImageQuest | October 23, 2021

Ukrainian Oleksandr Ieremenko, 30, tops a recently re-launched Most Wanted List from the U.S. Secret Service. We say “tops” because Ieremenko and a colleague each have a $1 million reward for information on their whereabouts. The U.S. wants Ieremenko for 2010 hacks into newswires that host business press releases. The stolen releases provided insider knowledge […]

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What is a security-based Clean Desk Policy?

By ImageQuest | October 22, 2021

Does your organization have a “Clean Desk Policy”? If this makes you think of a well-organized, clean, and tidy desk, we understand. But that’s not the definition I’m referencing. I am talking about a security policy that helps safeguard your workspace and secure sensitive, confidential information. So what exactly is a “Clean Desk Policy”? A […]

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Federal government cracking down on contractors with poor cybersecurity

By ImageQuest | October 22, 2021

Do you do business with the government? If you or your firm are a government contractor and suffer a security incident or misrepresent your cybersecurity practices, heads up. The U.S. Department of Justice could sue you. The DOJ recently said it would leverage the existing False Claims Act (FCA) to pursue cybersecurity-related fraud by government […]

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Ransomware group runs help public wanted ads for skilled hackers

By ImageQuest | October 22, 2021

You know how cyber training warns you to look for poor English to avoid getting ransomware in a phishing email? How about looking for poor English on a jobs page? Cybersecurity jobs, to be specific. A company calling itself Bastion Secure advertised for a Reverse Engineer, a System Administrator, and programmers experienced in PHP, Python, […]

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Windows 11 – we recommend you hold off for now

By ImageQuest | October 6, 2021

“The new phonebook’s here! The new phonebook’s here,” yells Steve Martin in the movie “The Jerk.” Microsoft marketing might use a similar line – the new operating system, Windows 11, is here. But while Microsoft may be excited, reviewers appear to be more like Jackie Mason, whose reaction to Martin is, “I wish I could […]

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Cybersecurity Month: Protect yourself with these measures

By ImageQuest | October 5, 2021

The world has grown pretty scary in recent years. Hackers attempted to poison a Florida water supply. They cut off a major supplier of gasoline for the Southeastern states. Ransomware appears to have contributed to an Alabama baby’s death. Hackers steal personal information, money, and intellectual property almost on a daily basis. They’re like zombies […]

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Cyber insurance: Best of luck if you haven’t deployed these measures

By ImageQuest | September 6, 2021

Cyber insurance may be harder to obtain. Cyber insurers now require their customers to have specific cybersecurity measures in place – or face non-renewal of their policies as of the first of September. The cyber insurance market continues to harden from a seemingly endless number of claims due to cybersecurity attacks. While some insurers are […]

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Our Managed IT Service Helps You Reach Company Goals

By ImageQuest | September 3, 2021

Our Managed IT Service Helps You Reach Company Goals Nashville-based ImageQuest is here to serve you in all areas of Managed IT so your business can become focused on the goals. The world of IT services is becoming increasingly popular and demanding. It isn’t an area where every business succeeds, and the companies in Nashville […]

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ImageQuest named to the 2021 INC 5000

By ImageQuest | August 17, 2021

Inc. magazine named managed IT services provider ImageQuest, LLC, to its 2021 Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. This is the second time ImageQuest has appeared on […]

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Biden urges private companies to protect against ransomware

By ImageQuest | June 4, 2021

The Biden administration Wednesday urged private U.S. companies to take five key steps to protect against ransomware. These are best practices most likely to reduce an organization’s risk of succumbing to a ransomware attack. Our clients are very familiar with these five steps. They are: Back up your data, system images, and configuration. Regularly test […]

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ImageQuest sponsoring LPGA player Emma Talley

By ImageQuest | June 1, 2021

We are delighted to announce that we are sponsoring rising LPGA player Emma Talley, a Kentucky native now living in Nashville. Talley will serve as a brand ambassador for ImageQuest and feature our logo on the left collar of her apparel. The new partnership debuts at the 2021 US Women’s Open June 3-6 in San […]

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Don’t plan on paying to recover from ransomware

By ImageQuest | May 26, 2021

Q: What’s worse than having your systems encrypted by ransomware? A: Discovering hackers used two different strains of ransomware, meaning your data is double-encrypted. Yes, this nightmare is out there, according to a recent Wired article. The article cites cases where combinations of  REvil and Netwalker malware, as well as MedusaLocker and GlobalImposter ransomware combinations, […]

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Meet a Cybercriminal – Kim Il

By ImageQuest | May 21, 2021

Kim Il, 27, is a North Korean U.S. prosecutors say is a member of APT38, a group of hackers working for the North Korean government. APT stands for “Advanced Persistent Threat.” APT38 is also known as “Lazarus Group.” Kim and his colleagues allegedly focus on earning money for North Korea’s sanctioned government through their hacking. […]

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ImageQuest welcomes two IT professionals

By ImageQuest | May 21, 2021

We recently welcomed Fred Bradley and Casey Barrett to our support team and are glad they are aboard. Although we initially hired Fred to be Field Support Specialist for us, recently, we asked him to become an Account Manager for us, and he agreed. Fred has been in the IT field for 30 years, he […]

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Ransomware payments may add U.S. sanctions to your costs

By ImageQuest | May 21, 2021

Did you know – the U.S. Treasury Department has warned that making ransomware payments could bring sanctions on your organization. The warning also applies to banks and insurance companies, as well as firms negotiating the payments. This is because ransomware can come from a sanctioned country or bad actor. For example, one U.S. sanctioned country, […]

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Cybersecurity hiring versus outsourcing

By ImageQuest | May 20, 2021

In the wake of  Colonial Pipeline and all the related news stories, cybersecurity hiring may be top of mind for organizations with IT security needs. An obvious solution is to “hire someone” to address security needs. But cybersecurity hiring is not an easy fix. The latest numbers from CyberSeek, an organization focused on the cybersecurity […]

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Password Sharing

By ImageQuest | May 15, 2021

Cybersecurity Update: There’s No Need to Share Passwords on Microsoft Office 365 Many employees share passwords with other team members, often forgetting that doing so can have serious consequences. Consider these statistics: 81% of data breaches in 2020 were due to poor password security 42% of people share their work log-in credentials with their teammates […]

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Mac users: Install latest software updates ASAP

By ImageQuest | May 4, 2021

Less than a week after pushing out a major update, Apple sent out another software update – and Mac users should install it right away. The new updates fix bugs in the new iOS software – including one that could allow criminals to take over your device.  Security experts recommend you install these patches as […]

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Ransomware: National security risk needs global approach

By ImageQuest | May 3, 2021

The rising scourge of ransomware needs a global approach to halt its devastation, a task force with government and corporate representatives announced last week. Ransomware is “a flourishing criminal industry” which “routinely imperils lives,” the task force organized by the non-profit Institute for Security and Technology wrote. Utilities, hospitals, schools, military posts, and municipalities all […]

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With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Larry Dorris
COO, Studio Bank

ImageQuest knew exactly what we needed. Hardware was delivered on time and loaded with the necessary technology and software. They sat down with folks, set them up, and got them working. They were very helpful in how we scaled our company.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Andy Barker
President, Houchens Insurance Group

Since ImageQuest has been involved, we’ve grown almost $20 million in revenue. That’s pretty significant. We’ve gone from $60 million to $80 million with ImageQuest’s help. And along with that we needed our ability to step up, and ImageQuest has allowed us to do that.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Charles Robert Bone
Bone McAllester Norton, PLLC

We're a big fan of what ImageQuest has done. ImageQuest is helping us in several areas – IT Compliance, IT Security, and Managed IT. It helps our staff and our attorneys be more efficient and productive while working remotely.

Providing clients with stress-free solutions to the most complex IT security and compliance requirements

Do You Have The Technology To Support A Fully Remote Workforce?

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