Blog
Read the latest company updates, announcements and industry insights
Doing the Right Thing for our Clients
Recently, a client had a problem to which we responded. During troubleshooting, we discovered we made a mistake. While other team members worked on fixing the issue, our Vice President of Information Technology, Brad Lyttle, talked with the client’s leadership. Brad told them about the mistake and assured them we would fix it at our own […]
Read More>>ImageQuest’s Matthew Gary promoted to Client Support Manager
ImageQuest recently promoted Matthew Gary to Client Support Manager. Formerly a member of our Remote Support Center team, Matthew now takes responsibility and oversight of the team. Todd Broadway is filling Matthew’s former position as Client Support Technician II. Andrea Lyttle, our previous Client Support Manager, takes her detail-oriented skills over to Project Management, where […]
Read More>>ImageQuest named to CRN’s “Security 100”
The Channel Co. named ImageQuest LLC to the 2021 CRN Security 100 list. CRN’s annual Security 100 list helps purchasers decide what technologies and vendors they should trust in the crowded and complex security vendor market. It is part of the MSP 500, a list of North American technology vendors with “innovative and forward-thinking approaches […]
Read More>>Improve your Tech IQ: What does “Zero-Day” mean?
When you read articles about breaches and security warnings, you may see the term “zero-day,” as in “zero-day attack,” or “zero-day exploit.” Zero-Day refers to a system vulnerability that is unknown to IT security providers. A zero-day attack allows a cybercriminal to exploit the vulnerability to inject malware, steal data assets, or crawl through the […]
Read More>>You can’t afford to postpone investing cybersecurity in 2021
In 2021, complacency about your IT security is dangerous. Recent news about hidden, extensive breaches of state and federal government entities and private corporations shocked many in IT and cybersecurity. According to investigators, Russian agents spread espionage malware through updates from IT management firm SolarWinds. The list of victims continues to grow, and investigators believe […]
Read More>>Hi. We’re ImageQuest. We can help.
Are you searching for a new IT relationship? Need to enhance your existing IT team? We may be the solution you’re looking for – and this blog post is here to help determine that. We focus on clients who operate in regulated industries – they have data that fall under federal and state privacy laws […]
Read More>>ImageQuest announces more new team members
We have more new team members we’d like to introduce to you – although you may have already met them on the phone. We’ve been itching to tell you, but a COVID-related delay held up our efforts to get photos of them. All that’s resolved now, and we’d like to introduce Drew Schaffernoth, Mason Funderburg, […]
Read More>>Meet a CONVICTED Cybercriminal!
A federal judge sentenced 37-year-old Andrei Tyurin of Moscow in January to 12 years in prison for hacking into financial institutions such as J.P. Morgan, Chase Bank, and E*Trade. In addition to his prison term, Tyurin must serve three years of supervised release and repay the more than $19 million he stole. According to a […]
Read More>>Cat lawyer on Zoom has serious cybersecurity downside
The recent news that a lawyer appeared as a cat in a court case Zoom call provided a great laugh – and a reminder – this week. As the New York Times reported, Rod Ponton, a county attorney in Presidio County, Texas, was unable to figure out how to turn off the cat filter on […]
Read More>>ImageQuest adds more expertise to our team
We had several people join us in late 2020, and we’d like to introduce two of them to you. Please help us welcome Myron Grover and Kenny Gluck to our Leadership team. Myron, 38, of Nashville, is a certified Cybersecurity professional joining us as a Security Consultant. Myron will help clients be proactive towards […]
Read More>>Improve Your Tech IQ: Invite an external attendee to your Teams meeting
Did you know? Someone from outside your organization can participate in your meeting via Microsoft Teams. Teams is part of the M365 suite most people know as Office 365. M365 provides a more secure environment for internal collaboration and communication, but people outside your organization can participate through invitation. Set up the meeting by clicking […]
Read More>>7 ways to tell if you have the right IT Partner
By Jay Mallory, Executive Vice President, ImageQuest Have you ever dreamed of – but not experienced – a business relationship in which a vendor helps your organization take the right steps to grow? You may be seeking a partner relationship with an entity that is really a supplier. A supplier sells you a product or […]
Read More>>Why ImageQuest recommends Arctic Wolf protection
Today’s world includes unrelenting attempts by hackers, some sponsored by foreign countries, to steal data, damage systems, and halt operations. Hackers’ skillfully-written emails, with fraudulent links and attachments, increase the likelihood that all organizations will experience an attack sooner or later. Such phishing emails are the source of most breaches – and impossible to block […]
Read More>>Do you know the biggest myth of Cybersecurity?
Many of us wish Cybersecurity was a “set it and forget it” task. But unfortunately, the reality is your cybersecurity efforts are never done. The good guys erect barriers that work, then the bad guys find new ways to get in. Unfortunately, both sides practice “kaizen” – continuous improvement, making cybersecurity a journey rather than […]
Read More>>Meet a Cybercriminal: Jiang Lizhi
Jiang Lizhi, 35, works at a company called Chengdu 404 Network Technology Company Ltd. in the capital city of China’s Sichuan province. He’s the Vice President for the Technical Department of Chengdu 404. Chengdu 404 bills itself as a network security company, with “elite ‘white hat’ hackers” providing defensive measures and data analytics services. According […]
Read More>>
Cybersecurity Service Updates: Beef Up Your Microsoft 365 Email Security with Mimecast
Microsoft Office 365 is arguably the industry standard when it comes to enterprise-level essential business software. However, we feel that it does not provide adequate cybersecurity measures to protect critical data. Organizations should augment it with best-in-class solutions that efficiently manage email disaster recovery and data security while simplifying retention and compliance. This is where […]
Read More>>Why ImageQuest recommends Mimecast in addition to M365
Most of our customers are on Microsoft’s M365 for email and other applications. The email application, Outlook, comes with a 99.9% uptime guarantee. So why do we encourage them to add Mimecast protection? The real answer is that Outlook provides some security protections – but not enough in today’s environment. Outlook is the number one target […]
Read More>>Mozilla: “Like Us on Facebook” buttons aid tracking
Ever wondered exactly how Facebook tracks you around the Web? The Mozilla Foundation has at least one answer: the buttons on websites that encourage users to find, like, or follow the organization on Facebook. Mozilla, the Firefox web browser maker, says those buttons contain tracking code that tracks you on the Web – whether you […]
Read More>>ImageQuest welcomes Senior Systems Administrator Dennis Peeke
Dennis Peeke has joined ImageQuest as a Senior Systems Administrator. A racing fan, Dennis is particularly fond of the McLaren Formula One team from the late 1980s and early 90s. “Everything inside the organization was a well-oiled machine,” he said. “In racing, you tend to see just the driver and the car, but it also […]
Read More>>Microsoft ending support for Office 2010, 2016 for Mac
If you want to continue using Microsoft Office products and are using either Office 2010 or Office 2016 for Mac, you’re going to have to upgrade. Microsoft is ending support for those two products on Oct. 13. They will continue to function, but over time your risk for trouble will grow. “Microsoft will no longer […]
Read More>>
Providing clients with stress-free solutions to the most complex IT security and compliance requirements
Do You Have The Technology To Support A Fully Remote Workforce?
