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Non-profit client thanks ImageQuest for support

Recently our CEO received an unsolicited letter from a non-profit we support. The New Beginnings Center- Nashville works with women who traditionally struggle to stay fit and provide healthy meals to their families, such as low-income moms living in food “deserts.” New Beginnings provides these women with individualized personal training, nutritional guidance, and mental health …

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ImageQuest promotes Mason Funderburg to Client Support Team Lead

ImageQuest has promoted Mason Funderburg to Client Support Team Lead, effective today. The promotion reflects Mason “consistently going above and beyond for our clients and our team,” said Alyssia Syphers, Client Support Manager. “Mason is a natural leader. He is analytical, looks for process improvement, and is always willing to help wherever we need help.” …

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CISA recommends establishing secure Web browsing

Have you heard of the term “malvertising”? As the “mal” in the name suggests, it’s another problem to be wary of online. The U.S. Cybersecurity & Infrastructure Security Agency (CISA) defines it as “the use of malicious or hijacked website advertisements to spread malware. … It bypasses built-in browser protections against pop-ups and forced redirects …

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ImageQuest promotes Shutt to Lead Information Security Analyst

ImageQuest’s Sammi Jo Shutt has been promoted to Lead Information Security Analyst. In this role, Sammi Jo will help hire, train, and develop a team of Information Security Advisors focused on doubling ImageQuest’s Advisory Services business for the third consecutive year. ImageQuest hired Sammi Jo in January 2019 to join Lee Walton as a security …

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ImageQuest welcomes two essential team members

Alyssia Syphers and Joseph Viscusi have joined ImageQuest as Client Support Manager and Project Manager, respectively. The two are essential to keeping our Remote Support Center (RSC) and client projects running smoothly. Both said they saw tremendous opportunities to make a difference at ImageQuest. Alyssia ensures our RSC is staffed and follows correct processes to …

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ImageQuest named to the 2021 INC 5000

Inc. magazine named managed IT services provider ImageQuest, LLC, to its 2021 Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. This is the second time ImageQuest has appeared on …

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Two helping ImageQuest improve delivery of client services

We continue to improve our delivery of client services as we grow. That includes hiring more IT professionals, such as Edelyn Gonzaga and Tyler Nicholson. Edelyn is an overnight systems administrator for us. Edelyn responds to and resolves network alerts. She also conducts “health checks” on client systems. Edelyn is based in the Philippines, near …

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Banking regulators working to align Vendor Management requirements

Banking regulators may make their  requirements governing banks’ use of vendors for services and products a little easier if proposed risk management guidance is approved. The guidance “harmonizes” Vendor Management requirements among the Federal Reserve Board (Board), Office of the Comptroller of the Currency (OCC), and the Federal Deposit Insurance Corporation (FDIC). Currently all three …

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