Outsourced IT

ImageQuest promotes Shutt to Director of Advisory Services

ImageQuest has promoted Sammi Jo Shutt to Director of Advisory Services from Lead Information Security Advisor. The promotion includes her ascension onto the ImageQuest executive leadership team. Sammi Jo, who joined ImageQuest in January 2019 as a Security Analyst, has been instrumental in helping the company’s Information Advisory Services practice double in size since her …

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ImageQuest promotes Mason Funderburg to Security Operations Engineer

Mason Funderburg, Lead Client Support Specialist for ImageQuest, has been promoted to Security Operations Engineer. Mason joins ImageQuest’s Security Operations team led by SecOps Architect Damian King. Mason started with ImageQuest in 2020 as an IT Support Specialist II, then was promoted to Field Tech 10 months later. Seven months ago, he was named Lead …

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Is your Incident Response Plan up to date?

A security incident is an event that would cause financial and/or reputational harm, disrupt daily operations, or create compliance issues with state or federal regulations. An Incident Response Plan (IRP) tackles those problems ahead of time, allowing planning when cooler heads can think clearly. You should develop an IRP to guide your organization’s responses to …

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ImageQuest retains SOC 2 Type II attestation

We received our 2021 SOC 2 Type II attestation last week when the auditors sent us their report. SOC stands for System and Organization Controls. A SOC 2 report uses a framework developed by the American Institute of Certified Public Accountants to audit how an organization processes, secures, makes available, and keeps confidential information from …

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What is a Vulnerability Management Program?

The recent Log4j exposure raises the question: Do you have a Vulnerability Management Program? A Vulnerability Management Program is a systematic approach to periodically assessing your data exposure. It involves a scan of what you have on your systems – equipment, devices, and software – and checks those assets against databases of known vulnerabilities. To …

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Key questions for your Bank’s Vendor Management program

With everything on your plate, running a Vendor Management program for your Bank’s multiple vendors may seem overwhelming. Who do you call? What do you ask? An effective Vendor Management program will ascertain all vendors’ security postures. It will advise you whether you need to take extra steps to protect your data when using a …

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Leading managed IT services provider ImageQuest celebrates 15 years in business

ImageQuest marks its 15th year in business this month, and how we started is not what we look like today! Today, ImageQuest is a leading provider of managed IT services, cybersecurity, and IT compliance services to regulated companies and their vendors. Our primary areas of focus include financial institutions, including trusts; medical software and services; …

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How do we create a Cybersecurity Program?

Does the thought of creating a Cybersecurity Program for your bank seem overwhelming? Are you having trouble building a viable, documented program? A Cybersecurity Program should be part of your bank’s Risk Management efforts – as well as a critical element of your board’s fiduciary responsibilities.  A Cybersecurity Program should: Be Right-Sized for your Bank. …

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Hiring a vCISO – is it right for your bank?

Is your team stretched too far in meeting regulatory IT requirements? Are you concerned about your bank’s IT security posture? Are you having trouble assessing the security measures used by your vendors? Then you may need the services of a Chief Information Security Officer (CISO.) This C-level executive typically drives policies and projects tied to …

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Non-profit client thanks ImageQuest for support

Recently our CEO received an unsolicited letter from a non-profit we support. The New Beginnings Center- Nashville works with women who traditionally struggle to stay fit and provide healthy meals to their families, such as low-income moms living in food “deserts.” New Beginnings provides these women with individualized personal training, nutritional guidance, and mental health …

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