CUSTOMER REVIEWS
| Date | Comment |
|---|---|
| 10/11/2019 | You guys always ROCK! |
| 10/11/2019 | as always, fast and courteous service |
| 10/11/2019 | Fast and quick resolution to this unexpected issue made my Friday better! |
| 10/11/2019 | Perfect Michael, thanks! |
| 10/10/2019 | It was solved fast, without any hassle. |
| 10/9/2019 | It appears problem was resolved. Thanks! |
| 10/9/2019 | Excellent service! |
| 10/9/2019 | Always receive excellent service with ImageQuest:) |
| 10/9/2019 | Showed/walked me through the steps to be able to complete myself going forward. |
| 10/9/2019 | Great as always |
| 10/9/2019 | Thanks for your Help! |
| 10/8/2019 | Erick is always great at getting our issues resolved. |
| 10/7/2019 | Thanks Michael!! |
| 10/7/2019 | Fast and easy! |
| 10/4/2019 | Issue was resolved quickly 🙂 |
| 10/3/2019 | Mr Brown was able to get in and fix my issue right away. there was no down time. |
| 10/3/2019 | Erick is Awesome! |
| 10/3/2019 | Figured out what wiring was incorrect, thank you |
| 10/3/2019 | Thanks fir (Solving) the mystery, Erick!!! |
| 10/2/2019 | Called me back within 10 minutes and got my issue fixed! Thank you!! |
| 10/2/2019 | Thank you for your help! YOUR STAFF are always so pleasant to speak with! |
| 10/2/2019 | My issues was resolved in a timely manner. Technician was kind and knowledgeable. |
| 10/1/2019 | fast and friendly |
| 10/1/2019 | Erick is always super helpful and solves all issues with speed and accuracy. Thank you!! |
| 10/1/2019 | You fixed it all! |
| 9/30/2019 | Thanks Jameson!! |
| 9/30/2019 | Erick was great and saved the day! |
| 9/30/2019 | Thanks! |
| 9/29/2019 | Prompt response on a weekend and Davis was very detailed in telling us how to safely get the computer back after the power failure. Thank all of you so much. |
| 9/27/2019 | My experience was great because they quickly brought me what was needed! |
| 9/27/2019 | Thanks for the quick response and guidance on the questionable email I received. |
| 9/27/2019 | The issue was handled quickly. |
| 9/26/2019 | Michael was super understanding and patient with me. |
| 9/26/2019 | Davis was exceptional! He kept at it until we figured it out! |
| 9/26/2019 | Quick resolution |
| 9/26/2019 | Whoop Whoop Joshua!! Thanks so much!! |
| 9/26/2019 | Great thank you! |
| 9/26/2019 | thank you |
| 9/25/2019 | Thanks Michael! |
| 9/25/2019 | "Sad part is I called about 1:30 gave Sosha info and I did not get a return phone call. I called back 3 hours later, and Michael fixed my problem quickly." |
| 9/25/2019 | Very helpful, resolved the issue in a few minutes. |
| 9/25/2019 | Everything was handled in a professional manner and the issue was quickly resolved |
| 9/25/2019 | Very good |
| 9/25/2019 | Jameson finally got my computer fixed so that I can have multiple windows open and they don't get caught behind other documents and open in normal 100% view vs 250% view and my printer fixed so it only prints on one side. Thank you Thank you Thank you! |
| 9/25/2019 | Erick is always Awesome and fixes my issues ASAP! Wonderful IT |
| 9/24/2019 | Good Job Michael, thank you!! |
| 9/24/2019 | Question was resolved very quickly!! Thanks!! |
| 9/24/2019 | Erick is efficient and accurate as usual!! Thank you! |
| 9/24/2019 | Erick is great |
| 9/23/2019 | Erick is always very helpful! |
| 9/23/2019 | quick |
| 9/23/2019 | Erick's immediate help on this issue is very appreciated! My users are quite happy and able to get parts out the door. Thank you!! |
| 9/20/2019 | Professional quick to solve the problem |
| 9/19/2019 | Thank you so much! |
| 9/19/2019 | IT personnel professional and personable! Clear and helpful. |
| 9/18/2019 | The support at IQ is always exceptional. |
| 9/18/2019 | They quickly got me what I requested |
| 9/18/2019 | Spoke to an IT Tech that was very helpful in setting up my two monitors, so I can view different items on each monitor. |
| 9/17/2019 | All good |
| 9/16/2019 | It was handled very quickly! |
| 9/16/2019 | Davis followed up. |
| 9/16/2019 | Image Quest made it easy to complete this task!! They logged in and got everything working! Just great!! |
| 9/16/2019 | As Usual very helpful with my problems. |
| 9/16/2019 | Thank you! |
| 9/16/2019 | Appreciate you Davis!! |
| 9/13/2019 | Immediate response. Keep up the good work Lori 🙂 |
| 9/13/2019 | People can hear me clearly, muffled sound has gone away |
| 9/12/2019 | Quick response |
| 9/12/2019 | my experience was great because it took over an hour however all faxing, scanner, email add on were all complete and this has been on on going issue since last week. |
| 9/11/2019 | Thanks! |
| 9/11/2019 | My email was fixed !! 🙂 |
| 9/10/2019 | Thanks Guys |
| 9/10/2019 | I got a timely response to my request and the tech was accommodating. |
| 9/10/2019 | Stephen is always my hero when I need him. Thanks, Stephen! |
| 9/10/2019 | Working like a charm! Thanks Todd! |
| 9/9/2019 | The response/action was fast. |
| 9/9/2019 | Great job! |
| 9/9/2019 | Thank you! |
| 9/6/2019 | Thanks for the quick response, as always. |
| 9/6/2019 | thanks! |
| 9/6/2019 | Erick was awesome! |
| 9/6/2019 | Thanks for saving the day Davis!!!! |
| 9/5/2019 | The technician resolved my issue quickly and effectively. |
| 9/5/2019 | Great as always! |
| 9/4/2019 | Problem was handled swiftly and with clear communication. Great job! |
| 9/4/2019 | Great! |
| 9/4/2019 | Wonderful!! Because he was courteous and professional, and got the job done i needed. |
| 9/4/2019 | The issue i was having was resolved! Thank you! |
| 9/3/2019 | Everything was resolved:) |
| 9/3/2019 | Erick did a great job of checking to make sure that the suspect emails had not caused any damage. |
| 9/3/2019 | thank you so much Erick !!!!!! |
| 8/30/2019 | Thanks Jameson!! |
| 8/30/2019 | This printing issue was resolved. |
| 8/30/2019 | Lori was awesome in helping me with this issue. I had hundreds of notifications from the same person coming in every 10 min. She saved me!! |
| 8/30/2019 | Perfect, thank you!! |
| 8/30/2019 | Perfect Davis! Thank you for handling so quickly! |
| 8/29/2019 | Image Quest comforts the frustration of our selves when our computers act up. |
| 8/29/2019 | Erick was pleasant and quick, got me back up and running.. |
| 8/29/2019 | DeMarcus is always quick to resolve my issue, and does it with a smile on his face. |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | It was great got me right into Snap Big Thanks:) |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Good |
| 8/29/2019 | always done promptly and with great energy! Thank you. |
| 8/28/2019 | I can now access the drive that has proprietary data that I need to function in my position. I can also save, delete and change the data as needed which before I could only save and not even that for a changed file. |
| 8/28/2019 | I was very impressed with how quickly my request was addressed, the prompt follow up and amount of avenues tried in order to resolve. I was pleased with the follow up to make sure all was well. |
| 8/28/2019 | Great thank you so much for the assistance |
| 8/28/2019 | As always, Lori was very helpful. This was done very quickly, as well. We appreciate all of your help!:) |
| 8/28/2019 | Davis was great - I greatly appreciate that my computer was up and running this morning, he went above and beyond. Thanks a million! |
| 8/27/2019 | Quick response. |
| 8/27/2019 | Perfect, thanks Davis!! |
| 8/27/2019 | Thank you Angie! |
| 8/26/2019 | Damian was able to take care of my call and fix it. He also tested it on the spot to make sure I was good to go. |
| 8/26/2019 | Thanks Erick! Happy Monday! |
| 8/23/2019 | Perfect! Thanks Damian!! |
| 8/23/2019 | Thanks! |
| 8/23/2019 | Thank you |
| 8/23/2019 | This was done in a very timely matter. We appreciate all of your help! 🙂 |
| 8/22/2019 | Thanks Damian!! |
| 8/22/2019 | Super customer service! Many thanks to Damian. |
| 8/21/2019 | The issue was resolved quickly and efficiently! 🙂 |
| 8/21/2019 | Davis was very quick & effective in fixing my situation. Receptionist Johnathan was very nice as well. Thank you |
| 8/21/2019 | Thanks for the quick response! |
| 8/21/2019 | Daniel was so nice in coming over to assist Christi. He kindly explained that the software was already downloaded on the computer. |
| 8/21/2019 | Thank you so much for the quick response to installing software files that required an administrator. |
| 8/20/2019 | Always prompt response with a solution! Thank you! |
| 8/20/2019 | Image Quest repaired the issue! Thanks. |
| 8/19/2019 | He was sooo patient and completed his task. Great guy! |
| 8/19/2019 | He fixed my problem. |
| 8/19/2019 | Erick is super helpful and quick to respond. |
| 8/17/2019 | Very thorough |
| 8/16/2019 | Very Quick response and resolution. |
| 8/16/2019 | we got it worked very quickly Damian is Awesome ! |
| 8/16/2019 | It was a very quick turn around, and we got exactly what we needed. |
| 8/16/2019 | Looks like everyone is now able to receive our invites- that was a quick fix- thank you Amy and Brad!!! |
| 8/16/2019 | It was fast! |
| 8/15/2019 | The Field Services team is AWESOME!!! |
| 8/15/2019 | Excellent! Very timely & very much appreciated! Thanks! Beth |
| 8/15/2019 | The (ImageQuest) Verus IT team is the best! 🙂 |
| 8/15/2019 | Jimmy Johns fast service! |
| 8/15/2019 | Quick response |
| 8/14/2019 | worked with Damian today. Great disposition with thorough knowledge of the system and how to help with my situation getting access to the fax e-mail for our system. He was also able to give me the name of our account manager so that I could talk with him and order a headset for my phone. Great experience! |
| 8/14/2019 | Mr.King was professional and made sure the process was easy enough, the experience was as if I did not have an interruption through the day, quick fast and easy! Thanks for all your help. |
| 8/14/2019 | Great thank you |
| 8/14/2019 | This was a 15 round heavyweight battle and Erick was up for it. Thank you! |
| 8/14/2019 | Mr. Fitzgerald took him time explaining everything to me and staying with me to make sure everything was running smoothly |
| 8/14/2019 | My issue was resolved and the technician was excellent. |
| 8/14/2019 | Great thank you |
| 8/13/2019 | Thanks for being patient and helpful Damian!! |
| 8/13/2019 | great! |
| 8/13/2019 | Good Job Jameson!! Thanks!! |
| 8/13/2019 | Even though issue was difficult, Damian was patient and worked with me until the job was complete and issue fixed. |
| 8/13/2019 | we received the SNAP agent access logins timely as needed, thank you |
| 8/12/2019 | Not sure why this software continues to fail to load but Erick was able to restore it to functioning state. |
| 8/12/2019 | Thank you Brad!!! |
| 8/10/2019 | Technition was excellent to work with |
| 8/9/2019 | The (ImageQuest at) Verus IT Team is very helpful and friendly! |
| 8/9/2019 | Prompt service. Thank you ! |
| 8/9/2019 | Josh was quick and very helpful in resolving my issue. Thanks!!! |
| 8/8/2019 | As always, a great experience! |
| 8/8/2019 | JAMESON ROCKS |
| 8/8/2019 | He fixed my problem within 2 minutes! |
| 8/8/2019 | Mr. Broadway is extremely helpful. He's always a delight. |
| 8/72019 | He was so helpful and patient |
| 8/72019 | Employee attended directly to my needs. |
| 8/72019 | Good Job JAMESON!! Keep it up! |
| 8/72019 | Quick and correct! Thank you Davis!! |
| 8/72019 | Thank you |
| 8/72019 | Thank you |
| 8/72019 | Thank you |
| 8/6/2019 | Damian is the BOMB! Thanks so much! |
| 8/6/2019 | Thanks! |
| 8/6/2019 | Jameson Fitzgerald was very helpful and explained the difference of the software we use and possible causes of my problem. I don't think we really know why I was having an issue but I am glad that some type of solution was found so that I can continue my daily tasks. So far, no problems. THANKS TEAM! |
| 8/6/2019 | Erick was very nice and helpful. |
| 8/5/2019 | Thanks for being available, Davis! |
| 8/5/2019 | Did a great job of helping me get back on track!!! Had customers waiting for me!!! |
| 8/2/2019 | Your quick response. |
| 8/1/2019 | Good Job Erick!! |
| 8/1/2019 | Thanks Erick!! |
| 8/1/2019 | Thank you for keeping me updated |
| 8/1/2019 | It was a company wide issue |
| 8/1/2019 | Eric was so helpful and patient. Thank you!! |
| 8/1/2019 | Thank you. |
| 7/31/2019 | Very helpful and nice |
| 7/31/2019 | Quick and accurate Thanks |
| 7/31/2019 | Great experience, I got to know Daniel a bit better, he taught me things about IT I did not know about. Thanks guys! and girl!!!! |
| 7/31/2019 | The problem was handled quickly and efficiently. |
| 7/31/2019 | You guys are awesome! |
| 7/31/2019 | As always, Erick was efficient and professional |
| 7/30/2019 | Davis was able to remote into my laptop and discover the problem with my printer. He was kind, professional and resolved my problem fairly quickly! |
| 7/30/2019 | Excellent Jameson! Thanks! |
| 7/30/2019 | Courteous and helpful. I am not sure if asset inventory is image quest's responsibility or out in house iT dept but i appreciate you asking about it. |
| 7/29/2019 | Image quest know the answers. |
| 7/29/2019 | My experience was great because Angie worked tirelessly to resolve the issue, even following up twice. Great service! |
| 7/29/2019 | Erick was very quick and responsive. Much appreciated! |
| 7/26/2019 | Excellent |
| 7/26/2019 | Awesome and fast as alwats! |
| 7/25/2019 | Perfect Angie, thank you!! |
| 7/25/2019 | The representatives was very knowledgeable about the issue, stayed on the line until the issue was fixed. You're doing a great job! |
| 7/25/2019 | Greatly appreciate the last minute request that you attended to. Thank you! |
| 7/25/2019 | Thanks so much for your assistance! Beth |
| 7/25/2019 | always helpful and very kind folks! Thank you! |
| 7/25/2019 | Davis is very pleasant to work with and was able to fix the problem quickly. |
| 7/24/2019 | Quick response. |
| 7/24/2019 | Erick was kind and knowledgeable and didn't have a problem sharing his information with me. |
| 7/24/2019 | The Help Desk was friendly and quick to return my call, and followed up with me to ensure that the issue was resolved. |
| 7/24/2019 | The problem was fixed within 30 seconds and I now know how to tackle it myself in the future. Thanks! |
| 7/24/2019 | Easy!! |
| 7/24/2019 | Pleasant and explained the situation of what caused my issue. |
| 7/23/2019 | It was completed very quickly. |
| 7/22/2019 | Technition was very helpful and addressed my concerns in a timely manner. |
| 7/22/2019 | Thanks Angie for helping this be quick and painless!! |
| 7/22/2019 | so helpful and professional! |
| 7/22/2019 | Love the follow up on an issue that I was not resolved by a different vendor. Thank you! |
| 7/22/2019 | Damian was very helpful and got my connection fixed. |
| 7/22/2019 | Thanks Josh for being prepared and executing timely! |
| 7/21/2019 | He was patient with trying to get our new scanner to work. |
| 7/21/2019 | The issue has been resolved. |
| 7/19/2019 | Perfect, Thanks Jameson!! |
| 7/19/2019 | Thank you so much for the amazing customer service and attention to detail. You guys are awesome and we are very grateful! <3 cat@mantis |
| 7/19/2019 | Daniel did such a great job of helping me get everything hooked up the right way. He was very thorough and had patience with me. I'm thankful he helped me through this. |
| 7/19/2019 | The problem was resolved timely |
| 7/18/2019 | Thanks for acting so quickly after hours. |
| 7/18/2019 | Davis Houk, in a person, is what made it so great. He was technically capable and willing to help me with a critical software issue involving not just my desk set, but the server and drive the software is loaded. He was willing to stick with the problem until the issue was resolved which took at least an hour. I was frantic as loss of this software was going to cost my firm addition money to not function immediately. I can't say good enough things about his competency, willingness to listen and comprehend, and patience with a distressed customer. |
| 7/18/2019 | Damian was very helpful! |
| 7/18/2019 | Fast and professional |
| 7/17/2019 | prompt response. |
| 7/17/2019 | Knew exactly what he was doing and resolved the problem promptly! Great work! |
| 7/16/2019 | VERY QUICK!!! |
| 7/16/2019 | Erick gets the issue working every time! |
| 7/16/2019 | email working great, thank you! |
| 7/16/2019 | Davis was easy to work with and knowledgeable. Thanks for the help. |
| 7/15/2019 | Erick gets the issue working every time! |
| 7/15/2019 | The guy you sent was very friendly and helpful |
| 7/15/2019 | quick response time. thanks! |
| 7/15/2019 | Because ImageQuest ROCKs with Knowledge! |
| 7/15/2019 | Polite and quick service! |
| 7/12/2019 | Erick was able to quickly get Citrix up and running with WellSky's SAMS so I am back in business! Thanks a bunch! |
| 7/12/2019 | The problem was resolved! Thanks so much! |
| 7/12/2019 | Very fast. thanks! |
| 7/12/2019 | Awesome!!!! Very patient and got it to finally work!! Really appreciate it! |
| 7/11/2019 | Thanks for remembering to follow up on his and get it done! Beth |
| 7/11/2019 | Erick was great to work with! |
| 7/11/2019 | Very helpful & fast to resolve issue. |
| 7/10/2019 | We've had issues with out scanner for some time and it was solved today. Thank you! |
| 7/10/2019 | fast fix |
| 7/9/2019 | It was fixed fast! |
| 7/9/2019 | Damian was very helpful! Very professional and polite! |
| 7/9/2019 | Davis was a great help! |
| 7/9/2019 | Quick and efficient |
| 7/9/2019 | Davis always fixes the problem |
| 7/8/2019 | Davis may the force be with you, always. |
| 7/8/2019 | Damian was able to download Microsoft Teams in a flash and I was back in business. Thanks for your assistance! |
| 7/8/2019 | Thank you for getting this last minute request done so quickly Erick!! |
| 7/5/2019 | always a please |
| 7/3/2019 | ImageQuest stayed on task long enough to analyze the issue and offer solutions. Thanks! |
| 7/3/2019 | Awesome! Davis was able to locate and install Pulse Secure on my surface pro in a flash!! Locating this software in the past was difficult so this was great! He also quickly installed the other two programs that I needed. Thanks Davis!! |
| 7/2/2019 | Thanks for sticking with us until we got things resolved today! |
| 7/2/2019 | Davis resolved the problem quickly |
| 7/2/2019 | Perfect. |
| 7/2/2019 | Thank you so very much! The turn around was much faster than I expected. |
| 7/2/2019 | Davis was able to make the necessary changes in a timely manner. Thank you. |
| 6/28/2019 | My experience was great because every time I call the person on the other end of the line is so helpful and caring about getting the problem fixed. Your team Is super. |
| 6/28/2019 | My experience was fantastic because Erick was able to figure out the problem really fast! Thank you |
| 6/28/2019 | Eric was quick, knowledgeable and professional. Eric ROCKS! |
| 6/27/2019 | Davis was able to add the VPN connection quickly. Thank you! |
| 6/27/2019 | Quick setup |
| 6/27/2019 | Thanks! |
| 6/26/2019 | Thanks! |
| 6/26/2019 | Thanks! |
| 6/25/2019 | Thanks! |
| 6/25/2019 | Thanks Andrew! |
| 6/25/2019 | Thanks! |
| 6/24/2019 | It was confirmed the message was legitimate. |
| 6/24/2019 | Very fast response time |
| 6/24/2019 | He was very helpful and patient with the issues |
| 6/24/2019 | Always great to work with! |
| 6/23/2019 | I assume all is fine with the laptop - thanks! Beth |
| 6/21/2019 | Fast, friendly, easy. Thank you! |
| 6/21/2019 | (He) did continue to look until he found the issue. E |
| 6/21/2019 | Very quick. Thank you! |
| 6/21/2019 | Great customer service, prompt response and corrections. |
| 6/21/2019 | It confirmed what I felt about the suspicious email. |
| 6/20/2019 | Davi(s) is phenomenal. It's as if his IT powers were bestowed Zeus...fortified by nature...and implemented by a man above all others |
| 6/20/2019 | Always fast and efficient! |
| 6/19/2019 | Quick response and resolution |
| 6/19/2019 | It was handled promptly. |
| 6/18/2019 | Davis worked diligently to resolve my issue. when it couldn't be solved with troubleshooting he followed up with an alternate path. |
| 6/18/2019 | Immediate response! Thanks!! |
| 6/18/2019 | Great assistance in resolving the problem. Very helpful and nice |
| 6/18/2019 | excellent, quic(k) resolution |
| 6/17/2019 | the problem was fixed. Erick dominated as always. Give him a raise!!!! |
| 6/14/2019 | Tested/Working - Thanks for the quick turnaround Damian!! |
| 6/14/2019 | Thanks! |
| 6/14/2019 | Quick response and resolved my issue fast! |
| 6/14/2019 | Davis always fixes the issue. |
| 6/13/2019 | fast friendly service |
| 6/13/2019 | Fast, friendly assistance |
| 6/12/2019 | Thanks! |
| 6/12/2019 | It was relatively quickly resolved and the guy I spoke with was pleasant! |
| 6/12/2019 | Damian quickly resolved the problems with my dual monitors and access to QuickBooks yesterday. He was also able to help my co-worker by providing information for me to share with her. Thank you Damian! |
| 6/12/2019 | Good job guys! Thanks! |
| 6/11/2019 | Very fast, Thanks! |
| 6/11/2019 | thanks for the help!! |
| 6/10/2019 | Great as always |
| 6/10/2019 | I sent a request that was preceded by the same request sent by someone else to which I sent a "disregard my request" note. It apparently was handled appropriately. |
| 6/10/2019 | Thank you |
| 6/7/2019 | Thanks! |
| 6/7/2019 | Thanks! |
| 6/7/2019 | Thanks! |
| 6/7/2019 | They answered quickly and understood my issue and worked to resolve it in a timely manner, Very Professional team! |
| 6/7/2019 | Very quick response thank you! |
| 6/7/2019 | Thanks Erick! Patient with me as always! |
| 6/6/2019 | An ImageQuest associate checked to ensure I had no viruses on my computer. Thank you for your help on this! |
| 6/6/2019 | Thanks! |
| 6/5/2019 | You guys Rock!!! Thank you. |
| 6/5/2019 | Erick helped me download Visio quickly and it worked the first time. |
| 6/4/2019 | Already done and working! Thank You! |
| 6/4/2019 | Fast and efficient as always. Thanks, Stephen. |
| 6/4/2019 | Davis rocks - sent me the instructions and I was able to correct my issue! THANK YOU |
| 6/4/2019 | Stephen's an OG or IT |
| 6/4/2019 | Très Bon Erick!! |
| 6/4/2019 | Happy to get fast reliable service! |
| 6/4/2019 | thank you! |
| 6/3/2019 | image quest always solves problems quickly! |
| 6/3/2019 | Thanks! |
| 6/3/2019 | Perfect, Thank you Brad!!!!!!! |
| 6/3/2019 | My issues was taken care of in a timely manor. |
| 6/3/2019 | Right on time! |
| 6/3/2019 | The response time it took to resolve my concerns was perfect. The IT representative was very professional and extremely helpful. |
| 5/31/2019 | Erick Burgess is a man among men and a prince among the stars |
| 5/31/2019 | So quick and helpful - thank you! |
| 5/30/2019 | Polite and knowledgeable. Rep was patient with technology challenged user. |
| 5/30/2019 | Very fast. Thanks! |
| 5/30/2019 | Thanks Erick! |
| 5/30/2019 | Thanks Andrew!! |
| 5/29/2019 | Perfect Damian, thanks!! |
| 5/29/2019 | Because you blocked these scammer fools:) |
| 5/29/2019 | E. King was fantastic and went above and beyond to help resolve my issue. |
| 5/28/2019 | Problem resolved!!!!! |
| 5/24/2019 | Very quick to respond and solved the problem quickly. Thank you. |
| 5/24/2019 | it took a little over an hour to get the return phone call. |
| 5/24/2019 | Works so far 🙂 Thanks Josh! |
| 5/24/2019 | Nothing that would make it better or worse. Was not in the resolution process but the issue is resolved. |
| 5/24/2019 | Davis was very helpful and was able to fix my issue in a timely fashion. |
| 5/24/2019 | DBrown was an excellent help to figuring out the successful solution to my issue! thank you! |
| 5/23/2019 | Many thanks! |
| 5/23/2019 | Thank you, Davis!!!!! |
| 5/23/2019 | The issue was handled quickly. |
| 5/22/2019 | Took a few days for reply. |
| 5/22/2019 | To begin, when I called this morning and spoke to Erick Burgess, he was very helpful and talked me off the ledge. He was able to resolve some issues that should never had happened, hence the Negative experience. |
| 5/22/2019 | Thanks for yesterday Mark, good job! |
| 5/22/2019 | When this tech called to resolve my issue, I was already on the phone with another tech resolving another issue. It was great to see multiple techs trying to get the job done. |
| 5/22/2019 | Works like a charm, thanks DB!! |
| 5/21/2019 | I have so many of these and they are dealt with swiftly. |
| 5/21/2019 | Erick worked with me for a very long time until we were able to resolve my problem. I appreciate the initiative and the knowledge offered! |
| 5/21/2019 | Thanks DeMarcus! |
| 5/21/2019 | Thanks Andrew! |
| 5/21/2019 | Thanks Damian! |
| 5/21/2019 | Thanks Erick! |
| 5/21/2019 | Thanks! |
| 5/21/2019 | Thanks! |
| 5/20/2019 | Works great. |
| 5/20/2019 | Thanks! |
| 5/17/2019 | The quick response time |
| 5/17/2019 | As always, the tech was courteous and professional and got the job done! |
| 5/16/2019 | Thanks! |
| 5/16/2019 | I received the help I needed very quickly. |
| 5/16/2019 | Thanks, Erick! |
| 5/16/2019 | Thanks, Davis!! |
| 5/15/2019 | Very quick response to my question. |
| 5/15/2019 | Davis went above and beyond to get this finished! Thanks!! |
| 5/13/2019 | Working great, thanks Davis! |
| 5/9/2019 | Fast accurate service! Thank you Erick. |
| 5/9/2019 | Thanks Davis! Your help is appreciated! |
| 5/9/2019 | My nightmare became a dream. Thanks! |
| 5/9/2019 | Erick did not give up when he was having trouble fixing the scanner. He was very nice on the phone and very helpful!! Thank you Erick for your help. You ROCK!! |
| 5/8/2019 | Technician was expedient & knowledgeable. |
| 5/8/2019 | This was an accident - should have been - Great job! |
| 5/7/2019 | Very quick! |
| 5/6/2019 | Thanks! |
| 5/6/2019 | Resolved quick |
| 5/6/2019 | Thanks, Davis! |
| 5/6/2019 | Lol, this is from March! I've slept since then 😉 Thanks, Todd! |
| 5/6/2019 | Corrected the problem. |
| 5/6/2019 | thanks for the help!!! 🙂 |
| 5/6/2019 | Andrew is terrific! |
| 5/6/2019 | Thanks Erick ~ Happy Monday IQ! |
| 5/3/2019 | It appears that something was completed even though when I logged in for the 1st time today it went through yet another update beyond the multiple ones Mark endured last evening. Hopefully, now, the updates will occur and not sabotage me while I attempt to work. |
| 5/3/2019 | DeMarcus is awesome, awsome attentive and helpful!!! |
| 5/2/2019 | Damian was persistent in working with other vendors to make sure our phone issues were resolved. He kept me updated on a. daily basis and, considering that the other vendor was not overly responsive or willing to help, he made sure that the problem was fixed as soon as possible. |
| 5/2/2019 | I got my zip file opened. That is all I needed. |
| 5/2/2019 | so responsive! thanks for everything |
| 5/2/2019 | Winner winner chicken dinner |
| 5/2/2019 | Immediate response. Thanks, Brad. |
| 5/1/2019 | Timely responses. |
| 5/1/2019 | DeMarcus is a rockstar! |
| 5/1/2019 | you are killing it today! |
| 5/1/2019 | Damian is VERY helpful and friendly. |
| 5/1/2019 | completed quickly! thanks. |
| 5/1/2019 | Thank you, Todd. |
| 5/1/2019 | Thanks Andrew!! |
| 5/1/2019 | Perfect Damian! |
| 4/30/2019 | appreciate the quick response |
| 4/30/2019 | Davis is great! |
| 4/30/2019 | Excellent work guys, you saved the day!!! |
| 4/30/2019 | Issue was resolved quickly. |
| 4/30/2019 | Thanks Big D |
| 4/29/2019 | he was patient as we navigated through the screens and figured out the issue. |
| 4/29/2019 | A BIG THANK YOU!!! This sync resolution became more involved than anticipated stemming from issues with the recent migration. The entire time to resolve was well over an hour, but the experience was very friendly and professional. Great job as always! Ron |
| 4/26/2019 | Thanks! |
| 4/26/2019 | Easy and fast, my assigned tech person was nice and patient when I should have already tried to restart my computer |
| 4/26/2019 | Thank you Angie! Working like a charm!! |
| 4/26/2019 | good job |
| 4/26/2019 | Thanks! |
| 4/26/2019 | Quick and agile response in determining that the suspected email was indeed fraud....great job as usual! Thx, Ron |
| 4/26/2019 | Quick, courteous, efficient |
| 4/25/2019 | fast, effective, efficient. |
| 4/25/2019 | Erick was prompt and courteous in explaining how it would be resolved. |
| 4/24/2019 | Problem resolved in 5 minutes |
| 4/24/2019 | Erick was very helpful |
| 4/24/2019 | You guys ROCK. |
| 4/24/2019 | The ImageQuest team worked diligently on my issue until it was resolved. Thank you! |
| 4/24/2019 | Trying to get used to a different system can be a challenge. Your staff it always so helpful. Thank you, Liz |
| 4/24/2019 | Damian is the best. Great job! |
| 4/23/2019 | helped with the hacker emails!!! thanks! |
| 4/22/2019 | it was very quick |
| 4/19/2019 | Perfect, thanks guys!! |
| 4/19/2019 | Efficient and fast |
| 4/18/2019 | Resolved my issue quickly !! |
| 4/17/2019 | He was very patient and easy to work with! |
| 4/17/2019 | This repetitive problem has not reoccurred in 5 days and counting. |
| 4/17/2019 | Quick, easy and problem solved. Thanks Erick! |
| 4/16/2019 | Thank you for explaining what to expect when I send a secure email. |
| 4/16/2019 | Thanks! |
| 4/16/2019 | Helped me out very quickly! |
| 4/16/2019 | Thanks Damian! |
| 4/16/2019 | Thank you. |
| 4/16/2019 | Thanks! |
| 4/15/2019 | Thanks so much - fast excellent service |
| 4/15/2019 | Prompt response. |
| 4/15/2019 | Got this so fast. You guys rock!! |
| 4/12/2019 | Took less than 5 minutes to complete. |
| 4/12/2019 | Thanks! |
| 4/11/2019 | I can't even remember what this was for??? |
| 4/11/2019 | You're awesome |
| 4/11/2019 | Davis was very polite and he got my email back up and working very quickly. Thank you!! |
| 4/11/2019 | Terrific assistance as always - thank you! |
| 4/10/2019 | Thanks as always - you all are the best! |
| 4/10/2019 | Andrew got to the bottom of the scanning issues - all is great and I don't have use the other scanner that makes enormous files anymore... YES!!! |
| 4/9/2019 | You're on a roll here Davis, keep it up!! |
| 4/9/2019 | This user also looks great, thanks again Davis! |
| 4/9/2019 | Looks great, thanks Davis! |
| 4/9/2019 | Erick was very helpful and efficient. Thanks. |
| 4/9/2019 | Damian was understanding of my computer illiteracy. |
| 4/9/2019 | Quick |
| 4/9/2019 | the response was prompt and problem was fixed |
| 4/8/2019 | Whoop Whoop! Thanks Damian! |
| 4/5/2019 | Thanks Davis! |
| 4/5/2019 | Nice work on this one. |
| 4/5/2019 | Thank you again for the awesome service. |
| 4/4/2019 | Thank you DeMarcus! I would still like to know how .61 was routing to .76 when we replace for future printers. |
| 4/4/2019 | It was resolved quickly. |
| 4/4/2019 | Thanks! |
| 4/4/2019 | Quick to get it resolved. |
| 4/3/2019 | Quick response and you guys are always helpful! |
| 4/3/2019 | Davis, all seems to be resolved as far as I know. Will let you kno if that changes. Thanks, as always, for your help! Good job! |
| 4/3/2019 | Thanks Davis! |
| 4/2/2019 | My computer had crashed...no network drivers could be found and the issue was resolved in a timely manner. |
| 4/2/2019 | FIXED QUICKLY THANK YOU! |
| 4/2/2019 | Lightening fast, thanks Erick! |
| 4/1/2019 | Thanks for the prompt response! |
| 4/1/2019 | Thanks Damian! |
| 3/31/2019 | Perfect Davis, thanks! |
| 3/31/2019 | Laptop received, will check it out! Thanks! |
| 3/30/2019 | Awesome as always!!! Thanks. |
| 3/29/2019 | Request was completed so quickly - thanks as always! Great to see Kim yesterday too! |
| 3/29/2019 | Todd worked diligently to fix my driver issues. Thanks for the hard work, Todd! |
| 3/29/2019 | Excellent as always! |
| 3/29/2019 | quick |
| 3/28/2019 | It was quick and painless. |
| 3/28/2019 | Solved the problem quickly. |
| 3/28/2019 | Thank you so much for your assistance! |
| 3/28/2019 | Thanks! |
| 3/27/2019 | Fast and efficient. |
| 3/27/2019 | Fast, efficient, correct, and great communication. Thank you. |
| 3/26/2019 | Easy and efficient |
| 3/25/2019 | Thanks, DeMarcus! |
| 3/25/2019 | Quick response, thank you. |
| 3/25/2019 | DeMarcus Brown methodically traced down the problem and rebuilt as needed. Thanks!! Steve |
| 3/25/2019 | Andrew was very efficient and pleasant to work with. Thank you, Me! |
| 3/22/2019 | Damian responded quickly and was able to fix my problem immediately. |
| 3/22/2019 | Thank you! |
| 3/22/2019 | Very fast! |
| 3/22/2019 | Wonderful!!! Erick was incredibly helpful and restored our lost drive. |
| 3/22/2019 | Perfect, thanks! |
| 3/21/2019 | Quickly done. |
| 3/21/2019 | Done fast. |
| 3/21/2019 | Very Quick. |
| 3/21/2019 | Angie worked so hard on this one for me! Thank you so much for your dedication to getting me an answer. Thanks again!! |
| 3/21/2019 | Quick service to resolve the issue! |
| 3/21/2019 | Thanks Damian!! |
| 3/21/2019 | Whoop! Whoop! Who's the man!! |
| 3/21/2019 | My experience was great because we thought we were going to have to pay additional money to have the emails we needed exported, but Stephen Bratcher walked us through everything and showed us how to export the emails. Thanks so much for your help Stephen! |
| 3/21/2019 | Thanks Davis! Mission accomplished. Bryan just received an email from her!!! |
| 3/21/2019 | Working like a charm, thanks Todd! |
| 3/21/2019 | Thank you! Damian was a great help! |
| 3/21/2019 | It was finished quickly and efficiently. Thank you!! |
| 3/20/2019 | Davis was patient and helpful! Thanks! |
| 3/20/2019 | Thanks all is well |
| 3/20/2019 | Efficient and courteous service. |
| 3/19/19 | Davis went above and beyond to solve my issue. I told him I could wait but he sought out a solution to my issue anyway. I am very thankful that he did. |
| 3/11/19 | My tech was super nice! |
| 3/11/19 | Thank you for your help. It's been a real nightmare this tax season.GOOD JOB |
| 3/11/19 | As usual, great response from Milton. |
| 3/8/19 | As always, the "cleaning crew" cleaned my problems up. Many thanks for the great assistance! |
| 3/8/19 | Davis was very efficient in taking care of my issue. |
| 3/8/19 | resolved quickly |
| 3/8/19 | Eric was very patience with my issue and he was very polite. |
| 3/7/19 | Great work. Thank you so much Demarcus! |
| 3/6/19 | My experience was great because Eric helped me recover a document that disappeared. I was going to have to go back to client for a signature. Please acknowledge ERIC he is AWESOME! |
| 3/6/19 | Taken care of very quickly. Thanks! |
| 3/5/2019 | Working perfectly, thanks!! |
| 3/5/2019 | Excellent Andrew! |
| 3/4/2019 | Thank you to Davis, Brad and anyone else involved in solving this issue in such a quick manner. |
| 3/4/2019 | Perfect, thanks Stephen! |
| 3/4/2019 | Thanks Damian! |
| 3/4/2019 | Damian was nice and very patient with me. |
| 3/2/2019 | You were quick to respond. You understood exactly what my problem was and fixed it! |
| 3/1/2019 | I'm sure you did fine if the backup is occurring. Thanks! |
| 3/1/2019 | Davis is awesome! He installed 4 different software aps that I needed, and addressed 3 or 4 other issues for me. He also followed up with me today as he said he would earlier in the week. I was very impressed by the amount of work he accomplished in less than 1.5 hours. I stay very, very busy, so I appreciate how efficient he was. I could tell he is very knowledgeable about what he is doing. Thanks Davis! |
| 3/1/2019 | Immediate response. Excellent service |
| 3/1/2019 | Always responsive. I don't give you all enough thanks. |
| 3/1/2019 | Davis did a great job in following up with this repair |
| 2/28/2019 | D.KING IS THE BEST, QUICK, UNDERSTANDING, HELPFUL. THANKS BRAH. TONY. |
| 2/28/2019 | Damian was very easy to work with and got me fixed up! |
| 2/28/2019 | Problem was fixed |
| 2/28/2019 | My experience was great because it was resolved very quickly! Thanks a bunch! |
| 2/26/2019 | Thanks for bailing me out again. I've lost at least 3 days of work but this solution puts me back in business |
| 2/26/2019 | Davis & Angela worked with me & walked me through step by step until the problem was corrected!!! Thank you!!!!! |
| 2/26/2019 | The Support of Mr. Burgess. |
| 2/26/2019 | Quick response |
| 2/25/2019 | My experience was great because I got a very fast response rate. |
| 2/25/2019 | Awesome.....as always!!! |
| 2/25/2019 | Great experience as always |
| 2/25/2019 | Request complete quickly. |
| 2/22/2019 | Thanks Erick, these hackers are bonkers!! |
| 2/22/2019 | Thx |
| 2/22/2019 | Efficient |
| 2/21/19 | "DeMarcus resolved my printer problems and I am very thankful! Kim" |
| 2/21/19 | "Fast and courteous service. Right on!" |
| 2/20/19 | Thanks Demarcus! |
| 2/20/19 | Excellence in service. Many Thanks! |
| 2/20/19 | Y'all are awesome!!! |
| 2/20/19 | Thanks for preventing future heartache Angie!! |
| 2/20/19 | Fast, easy, no extra input needed. |
| 2/20/19 | Stephen resolved the problem quickly and kindly! |
| 2/20/19 | Quick and easy resolution |
| 2/19/19 | "As always, polite, professional, knowledgeable customer service. Thank you!!!" |
| 2/19/19 | VERY QUICK AND EFFECTIVE RESPONSE!!! |
| 2/19/19 | It was resolved quickly. |
| 2/19/19 | Excellent Demarcus!! Thank you! |
| 2/18/19 | Thanks, DeMarcus! It helps that you can work on this while I am doing other things away from my computer. It's behaving now! |
| 2/14/19 | Thank you for the consistent communication and updates!!! |
| 2/14/19 | "Damian was so helpful and very professional. He helped with my problem right away." |
| 2/14/19 | "Mr. Davis is great because he corrected the issue with my computer!!! Thanks." |
| 2/13/19 | Helpful, courteous and efficient. |
| 2/12/19 | Everyone tried to help us to respond quickly to our needs. My research was going to require more than a week. |
| 2/12/19 | Quick and smooth Thanks |
| 2/12/19 | Thanks for resolution Steve! | 2/11/19 | Fast and efficient service. |
| 2/8/19 | My experience was great because of Davis! |
| 2/8/19 | Davis I appreciate your help. A little disappointed that it took so long to figure out it was the battery backup that was source of problem. That's not a reflection on you. Thanks again! |
| 2/7/19 | Quick response and friendly attitude |
| 2/7/19 | Fast resolution. |
| 2/7/19 | Quick fix. Quick response. |
| 2/7/19 | A great help in the time of need. Thanks for being so prompt in getting the job done. |
| 2/6/19 | Eric! |
| 2/5/19 | Issue was resolved in a timely manner. |
| 2/5/19 | 10 Smiley faces to Erick! Thank you!! |
| 2/5/19 | thanks |
| 2/5/19 | You started working on the problem as soon as I called and fixed the problem as fast as possible. |
| 2/4/19 | My experience was great because the problem was addressed and fixed immediately. |
| 2/4/19 | Fast and efficient service. |
| 2/1/19 | It was time sensitive and they made sure to get back with me before end of day and got the situation taken care of. |
| 2/1/19 | The ticket was handled in a timely manner and the Technician was knowledgeable about the issue. |
| 1/31/19 | its working Thank you |
| 1/31/19 | Davis fixed, what I had no idea on what to do. Davis you are Great!!!! Thanks!!! Image Quest Crew Rocks!!! |
| 1/31/19 | The team member was courteous, professional, and most of all, he took care of my issue quickly. THANK YOU! |
| 1/31/19 | Super fast! |
| 1/31/19 | Josh and Matt provided valuable information and insight during our phone call with RJ Young. Thank you! |
| 1/31/19 | Because I was in a crunch to get new check printer set up so I could print checks for closing this morning! You came thru and got it done for me!! Thanks sooo much! |
| 1/30/19 | was so amazing! he helped out so much! This is the best experience I have had since working with the company. |
| 1/30/19 | Thanks Damian! |
| 1/30/19 | Thanks Erick! |
| 1/30/19 | Thanks again Erick! |
| 1/30/19 | Thank you! |
| 1/30/19 | very fast |
| 1/30/19 | Quick, effective help setting up an eFax account. Thank you! |
| 1/30/19 | Quick, effective help setting up an eFax account. Thank you! |
| 1/29/19 | Erick was great even though I told him we love DeMarcus LOL. |
| 1/29/19 | Thanks Demarcus!! |
| 1/29/19 | Access to our website through the host was granted in a timely manner and with the proper security protocols. I continue to be so impressed with the level of customer service WC receives from ImageQuest! |
| 1/29/19 | Fixed very quickly! |
| 1/29/19 | Understood the issue, and got it resolved. And showed me how to fix the issue in the event it pops up again. |
| 1/29/19 | It is still popping up but I feel better knowing it is ok. |
| 1/28/19 | Issue resolved! Thanks! |
| 1/28/19 | Perfect Brad, thanks!! |
| 1/28/19 | helpful 🙂 |
| 1/28/19 | Thanks! |
| 1/25/19 | Imagequest gave excellent service as always! Thanks |
| 1/25/19 | Prompt response and issue was fixed immediately. Thank you! |
| 1/24/19 | Quickly adjusted our team settings in ticket board. Thank you! |
| 1/24/19 | Its always great when you have Demarcus handling your requests!! |
| 1/24/19 | Very Helpful and issue seems to have been resolved. Thanks! |
| 1/23/19 | Thank you |
| 1/23/19 | Because Mr. A. Shannon knows what to Do! Thanks |
| 1/23/19 | That was fast and efficient work. |
| 1/23/19 | Eric Burgess is a Rock Star!!!!! I have dealt with him on a number of occasions now and he is always great! |
| 1/23/19 | Quick and correct! Thanks Erick! |
| 1/22/19 | Demarcus is the BOMB! |
| 1/22/19 | DeMarcus is the BEST!!!! |
| 1/22/19 | Timely resolution - thanks so much! |
| 1/22/19 | You guys got our network back up in about 20 minutes. Great Job. |
| 1/22/19 | Thanks Erick! |
| 1/22/19 | Thank you for your response to my question. |
| 1/22/19 | resolved quickly thank you |
| 1/22/19 | Damian responded to my inquiry quickly. |
| 1/22/19 | Thanks Demarcus! Have a great Tuesday!! |
| 1/21/19 | I received timely response and assistance. |
| 1/18/19 | quick and done right |
| 1/18/19 | Eric is always very easy to work with and is very diligent. |
| 1/18/19 | Because you are good! |
| 1/18/19 | You guys did great - Windstream did not. Have a great Friday over there!! |
| 1/18/19 | Mark is wonderful!!! |
| 1/18/19 | Demarcus made me feel calm and confident that this issue would be fixed. |
| 1/17/19 | thank you! |
| 1/17/19 | Demarcus worked with me until my problem was solved. He was very patient and persistent. |
| 1/17/19 | Quick, effective response. Thank you! |
| 1/16/19 | Quick action and explanation in response to our request. Thank you! |
| 1/16/19 | Checked out my emails and really didn't find anything. May have just been a temporary glitch where I was getting duplicate emails. Have not been getting them now! |
| 1/15/19 | Thanks for fixing the problem! 🙂 |
We Are Here To Help!
ImageQuest
Toll Free: (888) 979-2679
Nashville: (615) 499-7800
Help Desk: (615) 499-7801
815 Airpark Center Dr
Nashville, TN 37217
Mon–Fri 7am to 7pm Central Time
