09/12/2020Individual who installed printer was excellent, detailed in every way good job. Image Quest call after installation was very good.
09/11/2020love ImageQuest !!!
09/11/2020Many thanks!
09/11/2020Fixed on first attempt!
09/11/2020made it work in no time. Thanks!!
09/11/2020My issue was taken care of quickly and efficiently! Thank you!
09/11/2020Thanks for your help.
09/10/2020Great experience and very helpful!! They were able to fix the problem! Thank you:)
09/10/2020Quick and knowledgeable response
09/10/2020Great experience
09/10/2020Great, thorough job as always....thanks you! Ron
09/10/2020Thanks Michael!
09/10/2020Amazing customer service from Matthew.
09/10/2020Timely response! Thank you!
09/10/2020Quick response! Thank you!
09/10/2020Quick response to email and had my issue fixed before he called back. Thank you!
09/9/2020It was a great experince and the issue was resolved! Thank you so much!!
09/9/2020Super! Knew just how to fix my problem!
09/9/2020Great help, thank you!
09/8/2020I got a quick, accurate response and they addressed my concerns on the first try.
09/8/2020needed my new printer installed and it went very smooth and fast
09/8/2020Always get the answers I need!
09/8/2020Fast and efficient
09/8/2020Erick Burgess was fast and efficient and very friendly thank you
09/8/2020I had a very serious issue with my laptop and Jason Zumbra was upbeat, patient, and took the time to not only fix the issue I had but also took the time to explain it to me and how to avoid the in the future.
09/8/2020Service was right on time and as always with this tech. Thanks for the recovery.
09/4/2020Thanks for the quick response regarding a questionable email.
09/4/2020Hung in there when had both phone & internet access issues on date of 1st appt. Fixed problem promptly when phone & internet back up the next day.
09/4/2020Awesome, quick response! THANKS!
09/3/2020Loved the quick attendance to the issue and the follow up to see how it was doing. Sorry the phone call got dropped before I could say thianks. I will let you know next Wednesday if I still cannot review the submitted receipts within the program but using Google Chrome did the fix to get them scanned into it! Thank you!
09/3/2020Quick response & fixed problem. Thank you Matthew.
09/3/2020Erick is excellent!!
09/3/2020Matthew was very helpful and solve my problem.
09/2/2020As always, Jason is wonderful and helpful!
09/2/2020Michael saves the day again! Thank you!
09/2/2020Erick is always so helpful and thorough with getting any issues resolved!
09/1/2020Matt did an awesome job in finding the problem and correcting it quickly. Truly appreciate him.
09/1/2020Getting things done. Great job. ๐Ÿ™‚
09/1/2020I appreciate the update - it helps us keep our colleagues accurate in our systems. Doug appreciates it too. Thank you for the quick response too.
08/31/2020Jason's the man! Thanks for the help!
08/31/2020Excellent, speedy service as usual. Thank you ImageQuest.
08/31/2020Great support and quick response time
08/31/2020Erick was extremely knowledgeable and helpful, and solved my issue quickly so I could get back to work. Very happy with the tech service I got from him today.
08/31/2020Great job.
08/30/2020Good job!!
08/28/2020quick response thank you for your help!
08/28/2020Matt is great as usual! Very helpful and easy to work with!
08/28/2020The support representative stayed on with me until the problem was fixed. The support I received was bar none, outstanding. I am so happy my problem was fixed perfectly.
08/28/2020Matt was very helpful in getting the installation of Adobe Pro set up for me. He made sure I was aware of what to look for once timely install completes and as always made sure that if I have any further questions to not hesitate to call.
08/27/2020Matt was the most patient and professional person I have had to deal with in a very long time. He went ABOVE and BEYOND to assist me and did it with a smile on his face. You have an amazing employee!
08/27/2020The printer user box works, as requested!
08/27/2020Matthew gave excellent directions so I could resolve the immediate need. Thank you!
08/27/2020Michael was excellent and quick fix Thank you
08/27/2020Very quick to respond as always! Thanks!
08/27/2020Jason as always is the man
08/27/2020Resolved in a timely manner. Matt called and had it resolved in less than 5 minutes!
08/27/2020Erick Burgess was easy to work with. Appreciate his help.
08/27/2020so glad I got my email on my cell phone and it was very easy and Image Quest was great
08/26/2020As always, Jason is kind, helpful, polite and a pleasure to work with. Definitely a smiley face...:)
08/26/2020Quick and efficient response and resolution.
08/26/2020Thank you!
08/25/2020You did fine, Josh - thanks! FYI - we may be doing another one! The update did not quite remedy the problem.
08/25/2020Matthew Gary was great. My issue required immediate attention. He called me within minutes, and had me up and running within 10. Thank you.
08/25/2020All went well on the new upgrade. Many thanks. Hope I'll be receiving a new printer before long.
08/25/2020Great experience!
08/25/2020Thanks for all you do.
08/25/2020Super fast and friendly help! Thank you!
08/24/2020thanks for unlocking me so quickly!
08/24/2020Thanks Matthew. Well done.
08/24/2020The tech was very helpful and friendly. He assisted me with resetting my passwords and was very efficient. Thank you.
08/21/2020Thanks for the help and clarification. Explanation made great sense.
08/21/2020Matthew was very helpful and persisted in making sure my problem was resolved.
08/21/2020Always top notch service with Erick!
08/21/2020Thank you for the very quick response
08/21/2020Matthew is always great to work with! You
08/20/2020thank you!!!!!
08/20/2020Mark is AWESOME!
08/20/2020Thanks again for resolving my computer issues. Matthew has been very helpful.
08/20/2020Erick was very helpful but was unable at the time to help. In the meantime, Mark was in office to help on another matter and was able to address all concerns for DeAnna and myself. He was pleasant, polite, and did everything asked of him. Great experience all around.
08/20/2020Michael was great!
08/20/2020It was a great as always, and wait time was perfect. Thank you so much for everything you do.
08/20/2020quick and efficient
08/20/2020Friendly, expedient service!
08/19/2020I appreciate all the time the IT Tech spent in updating and fixing the issue with my lap top and monitors. Thank you so much!
08/19/2020Jason immediately knew to update the version of Adobe I was using. That did the trick. Thanks!
08/19/2020Matt was superb! Great job!
08/19/2020Fast responses!
08/19/2020Jason was fast and efficient
08/19/2020Quick response AND the problem was resolved! THANK YOU Matthew!
08/19/2020Jason good as ever
08/19/2020Great response, fixed m issue!
08/18/2020The tech who helped me!
08/18/2020TY JASON !!!!!!!!!! YO DA BEST!!!
08/18/2020Thanks, Matthew!
08/18/2020Thank you for fixing me. Much appreciated!!
08/18/2020Jason is great
08/18/2020Super helpful and responsive. Was able to fix the issue very quickly!
08/18/2020Great help as always. Thank you!
08/18/2020Thank you
08/17/2020problem resolved in just a short time. It was an all afternoon process. The gentleman who helped me this evening took care of it in a very short time. All good now. Thanks
08/17/2020Erick was very helpful
08/17/2020Stephen and I were able to get Paylocity on the line with us. Once IT and Paylocity were talking to each other, it did not take long to figure out what the problem was and resolve it.
08/17/2020Great job! Took time to get the job done right.
08/17/2020Thank you!
08/15/2020Thank you!!!!!
08/14/2020Always pleasant, Always willing to be my big tech brother and resolve all my petty technical issues. Glad he is in my corner. Class act!
08/14/2020SUPER quick response and fixing the problem! Thanks!
08/14/2020Jason got back to me quickly
08/13/2020Thank you, Matthew, for the quick response on this ticket!
08/13/2020Jason is very patient!
08/13/2020Issue was addressed and resolved in a very timely manner.
08/13/2020all's good for now! thank you.
08/13/2020Great response time on this ticket! Thanks!
08/13/2020As always, the staff is very professional, friendly and polite
08/13/2020I had issues with my printer/scanner and Jason is always resolves the issues.
08/13/2020Prompt and courteous
08/13/2020Multi-call problem was resolved relatively easily via email and got our office back up and printing! Thank you!!
08/12/2020Matthew took care of very quickly.
08/12/2020Quick Response, Appreciate the Help!
08/12/2020prompt response
08/12/2020Jason is always so very helpful and a joy to talk to in our crazy days! Thank you for always helping me!
08/12/2020Thank guys are always rockstars!
08/12/2020Very friendly, helpful person on the phone. AND, my issue was handled promptly and effectively.
08/11/2020Quick and easy, Thank You!
08/11/2020Prompt and accurate response.
08/11/2020Fixed it!
08/11/2020Erick B. is the best! So helpful and followed up with me every time he said he would!!
08/11/2020Jason provided quick resolution to my issue and set me up so I shouldn't have any problems going forward. Thanks!
08/11/2020Matt worked with me on my schedule. He continued to come back to the issue, determined to get everything working right for me. He was always pleasant.
08/10/2020Erick is always great and nice!
08/10/2020Erick B. plugged away on getting a picture on our staff directory. Even through it didn't fix it the first few things he tried, he kept working on it until it finally was correct. I appreciate him not giving up on this.
08/10/2020Quick response.
08/10/2020Erick is so awesome!
08/7/2020Matt was very helpful and took care of my issues very quickly and efficiently. He is very knowledgeable in his space. Also, he is incredibly cordial, and a pleasure to work with! I would definitely request his services again! Thank you
08/7/2020Thank you!
08/7/2020Prompt assistance Fantastic personality for good customer service
08/7/2020fixed my problem !!! Thanks!!
08/6/2020Quick and efficient, Michael jumped on the request despite it being end of day and made sure it was completed.
08/6/2020Matthew always does a great job!
08/6/2020Matthew is the best to work with!! He is always very friendly and never gets frustrated with my silly requests or questions. Thanks Matthew!!!
08/6/2020I appreciate your patience as I called you all everyday for about 5 days. The problem finally seems to be resolved. Thanks for all of your help!
08/6/2020Persistence. Thank you for not closing the original ticket โ€šร„ยถ instead trying to connect with our colleague. You not only fixed the initial issue but identified there is another issue you can help him with. Great Job!
08/6/2020Todd was amazing working through my issues
08/6/2020Matthew was quick and very informative.
08/6/2020Matthew was amazing to work with- he made sure to follow up with us regarding a recent server issue. Great job!
08/5/2020Quick response and resolution!
08/5/2020Great work!
08/5/2020Thanks for all of your's and Matt's help!
08/5/2020My ticket was resolved very quickly.
08/5/2020Erick was a great help and resolved our issue quickly!
08/4/2020Jason was wonderful!
08/4/2020You told me what I needed to know. See my response to the other email
08/4/2020The technician who helped really took the time to try to resolve my problem. He was very patient and I am hopeful that he solved this ongoing issue of me being locked out of my computer. He searched several screens and I appreciate his efforts. ImageQuest is the best! The people are great! Thanks!
08/4/2020Matt provided excellent customer service......he performed the task related to the service ticket as well as followed up on a issue from the previous week to verify that it had been corrected. He also helped me with another issues while on the phone! Thanks Matt
08/3/2020The best, thanks!
08/3/2020Jason has been consistent and responsive to help me with equipment issues- FINALLY! It is working. Thank you Jason--- you are my personal favorite
08/3/2020Matthew always knocks it out of the park!
08/3/2020Matt very helpful
08/3/2020Fast and friendly service!
08/3/2020JASON Z Is always kind and quick to fix my issues!!
08/3/2020Erick was professional and quickly resolved our issue!
08/2/2020Thanks Stephen. Sorry for the confused dates. Appreciate you doing this for me twice.
07/31/2020Jason was awesome resolved my problem and walked me through the process
07/31/2020quick and painless. ๐Ÿ˜‰
07/31/2020problem solved.
07/31/2020Jason is always super helpful and paitent.
07/31/2020Matt solved my issue quickly. I was unable to sign into my account and get back to work. Hooray! ImageQuest is always great to work with! Thanks!
07/30/2020Matthew save. The.Day
07/30/2020Appreciate the training, Thank you Stephen!
07/30/2020Friendly, courteous, quick, great trouble shooter and, best of all, I can scan and use the printer now. THANK YOU Matthew!
07/30/2020Quick service!
07/30/2020Jason is Great!!!
07/30/2020Jason was very professional and efficient. Thank you
07/30/2020The rep helped me get my password changed and was amazing!!!
07/30/2020Matthew solved the problem I was having in a timely manner!
07/30/2020Very helpful.
07/29/2020Jason is always awesome
07/29/2020Well this took about a week and 2 hours but everything now works. Davis is dedicated and doesn't quit until the software is functional. I appreciate all his hard work, patience and effort on my behalf.
07/29/2020quick fix! thank you!
07/29/2020Took the time to make sure my issue was resolved even though it took several days to work on!
07/29/2020Erick called me within an hour of my call to create a ticket. He was extremely nice and helpful and fixed my issue very quickly.
07/29/2020Problem solved! Thank you!
07/29/2020Took about 15 min to fix but all good now!
07/29/2020Quick and easy!
07/29/2020Very helpful and went above and beyond!
07/29/2020Personal and professional!
07/29/2020Very good experience and Thank you!!!
07/29/2020Got all the questions answered and back to work quickly. Very polite person.
07/29/2020thank you
07/29/2020Matt was great to work with. A great asset to the ImageQuest team. My windows update issue was not easy to fix and he kept working with me and my schedule until it was completed.
07/28/2020Jason is always quick to help! I appreciate him so much!
07/28/2020Recognized my issue and found a fast solution to get me going again!!
07/28/2020everything works now! thank you! ๐Ÿ™‚
07/28/2020Jason was great
07/28/2020quick turnaround, thx!
07/27/2020The response time was prompt and my issue was resolved.
07/27/2020Jason is one of the best, always fast and helpful! Thanks!!!
07/27/2020Great help
07/27/2020Thanks for the speedy turnaround Stephen!!
07/27/2020Excellent work Stephen, thank you!!
07/27/2020I REALLY appreciate Jason Zumbros help with all the Encompass issues - he's doing a fantastic job!!
07/27/2020Jason is great, as always!
07/27/2020Jason is awesome! Always super helpful!
07/27/2020Quick response + the info to tell me whether or not I needed to do anything. Clarifying that this is not from ZOOM Meetings was exactly what I needed! Thanks, Y'all! Always helpful.
07/24/2020Thank you for your prompt attention to our problem.
07/24/2020Jason was awesome. Really appreciate his help
07/24/2020Thank you Jason Always a "5"
07/24/2020Thank you for taking the time to call and chat about what the update was ๐Ÿ™‚
07/24/2020When started using the computer my bookmarks from Google didn't get moved. Also the Outlook was not set up to run with Needles program or my signature was not put into my emails. I called and got Matt Bushman he fixed everything that I needed and was very patient with me. Thank you Support team
07/24/2020Fast responses that works :)! Thanks and I always appreciate your help and time.
07/24/2020Erick was great. He understood exactly what I needed to do.
07/24/2020Jason was friendly and efficient.
07/23/2020JASON Z is ALWAYS AMAZING! Always knowledgeable and patient.
07/23/2020Thank you very much! Give you a '5"
07/23/2020JASON Z WAS THE BEST!!!!!!!!!!!!!!!! He acted so fast because he knew how important my laptop is to me. THANK YOU SO MUCH and your team! YOU ARE amazing! Much appreciated.
07/23/2020Thank you for setting Toni up. Matt called in this morning to help her out and I think it all went smoothly.
07/23/2020quick and fixed the issue manythanks
07/23/2020great service! kind and helpful! thumbs up!
07/23/2020Jason called back in a timely manner and took care of the issues very quickly. Very friendly on the phone!
07/22/2020Just a big THANK YOU for your assistance.
07/22/2020Fixed in a heartbeat. Thanks, Jason!
07/22/2020Fast response and good customer service. Thanks!
07/22/2020Jason is great ๐Ÿ™‚
07/22/2020Matt is great! Fast and friendly.
07/22/2020Jason!!! He's the best.
07/22/2020Thank you so much!! Did exactly what I needed!
07/22/2020Matthew resolved the issue
07/22/2020New computer is so fast!
07/22/2020Michael called me back quickly after sending an email saying I wasn't able to get the password on the secure message. He called and gave me the password. Very pleased. Thanks Michael
07/21/2020always a pleasure working with Matthew
07/21/2020Issue was resolved. ๐Ÿ™‚
07/21/2020Quick turnaround and great job as usual! Thank you, Ron
07/21/2020Jason makes my day - he is so patient and knowledgeable, and I really appreciate that, esp. during this extremely busy time!
07/21/2020Jason was extremely helpful and thorough!
07/20/2020Erick resolved my issue
07/20/2020Quick response. Corrected immediately.
07/20/2020Jason always is a great help.
07/20/2020Jason was very efficient!
07/20/2020Thanks! Quick and friendly service, as usual.
07/20/2020thanks guys
07/17/2020Thank you.
07/17/2020Awesome support from Erick...thanks!
07/17/2020always good experience with Jason
07/17/2020Matt B.'s attention to detail saved me from future issues. Thank you!!
07/17/2020Great job as always. And always prompt with help.
07/16/2020I solved the issue myself, but I did get several calls and emails for help.
07/16/2020Todd's work was excellent as usual.
07/16/2020TY for the quick reply !
07/15/2020Matt always does an outstanding job of helping me with my issues on the computer. Always willing to show me how to correct simple issues on my own for next time like settings for Adobe. He also keeps his word and will get answers to issues he might not know at the moment and will contact me later once he does. So Kudos!
07/15/2020Great! Helped me fix the problem quickly!
07/15/2020My call was taken and the ticket was created quickly. My issue resolved prior to being contacted back (within 10 minutes of my ticket creation) and I was able to get my ticket canceled just as quickly.
07/15/2020Rep wasnt able to do exactly what was requested but kept looking into the issue and was able to offer a positive alternative.
07/15/2020I can hear and everyone can hear me... LOL Thank you.
07/15/2020Quick responses
07/15/2020Jason is fantastic!
07/15/2020Matthew was exceptional to work with!
07/15/2020Jason shot me a quick email on how to fix my problem. I was able to fix it myself. Thanks Jason.
07/15/2020Great Job Guys, Thanks Jason!
07/15/2020Jason was very diligent and even called me after hours to assist knowing how important receiving these emails is.
07/15/2020quick, precise, courteous
07/15/2020Tech was helpful and nice. Thanks
07/14/2020Jason Zumbro crushed it. Thanks!
07/14/2020Quick response.
07/14/2020The request was processed promptly.
07/14/2020Thanks for handling this while I was in meetings!
07/14/2020fixed the issue quickly!
07/14/2020Jason was very helpful and quick. He also gave me helpful hints on how to fix the problem in the future. Great job Jason. Thank you.
07/14/2020Matt was super quick and helpful! Issue resolved!
07/14/2020I appreciate Erick and Todd's help getting me back up and running yesterday even though it took all day! Thank you!
07/14/2020Always nice to work with Erick.
07/14/2020fast and friendly service!
07/13/2020It was done with one email request!
07/13/2020Quick, easy solution. Thanks!
07/13/2020did great!!
07/13/2020good job
07/13/2020Matt was kind and helpful and solved the issue!
07/11/2020Jason is great!
07/11/2020great and quick
07/10/2020As usual, Matt was very professional and efficient. A
07/10/2020Mission accomplished! I was able to access his voice mail and retrieve messages! Thanks Matt!
07/10/2020Login was set up quickly!
07/10/2020Thanks for being prompt and completing the task.
07/10/2020Issue resolved quickly!
07/10/2020Great, thx Erick!
07/10/2020Matthew quickly resolved the problem
07/10/2020Matthew was wonderful and worked very hard to get my issues corrected. I appreciate him very much.
07/10/2020Thanks for doing this quickly and clearly communicating.
07/10/2020Matt was excellent and is a very good teacher! A+
07/9/2020Jason is a rockstar!! ๐Ÿ™‚ Thank you, Jason!
07/9/2020Jason was awesome!
07/9/2020Matthew was very knowledgeable and professional in handling my issue.
07/9/2020Thank you for the quick response!!!
07/9/2020response was on point
07/8/2020Jason is always very helpful and has a very pleasant demeaner. I enjoy working with him. He always seems to be able to resolve the issues for me. Not being tech savvy, is always appreciated.
07/8/2020Great work!
07/8/2020Jason is always so helpful, spends time making sure my request is completed and is always personable.
07/8/2020Everything is up and running again.
07/8/2020I received a call back promptly and the issue was resolved in less than 15 minutes.
07/8/2020Thank you
07/8/2020Jason came to the rescue at always. Fast and knowledgeable .
07/8/2020Matthew was courteous and professional. He had me back up and running very quickly !
07/8/2020As usual in my experience with IQ, quick to respond and just took care of things! Thank you
07/8/2020Jason was very helpful!
07/8/2020everything went well.
07/7/2020Jason was nice enough to not only play phone tag with me, but to give me a few different ways to solve my problem. He's awesome per usual.
07/7/2020Jason is always a HUGE help!
07/7/2020Matthew helped me get where I needed to be. Thanks Matthew.
07/7/2020Quick and easy
07/7/2020I have been struggling for this issue for very long time,but jason made it easy for me.
07/7/2020Jason was very friendly and understanding
07/7/2020problem wouldn't do it when imagequest called but was doing it all morning....Maybe it fixed itself.
07/7/2020Quick resolution and very helpful the whole process!
07/7/2020Matt was Awesome, he remoted into my system and worked his magic as always.
07/7/2020They got back to me to solve the problem very fast. Thank you for being efficient
07/7/2020Jason got me logged into Encompass and actually made it run a little faster! Great work Jason. I appreciate you.
07/7/2020It was great!
07/6/2020Jason was great
07/6/2020Could not have been handled better! Thanks so much.
07/6/2020My request was handled in a timely manner and everything that was able to be done was completed. Thank you!
07/6/2020quick helpful service. Thank you
07/6/2020New user was set up before her start date.
07/6/2020Quick and easy request and fast turn-around.
07/6/2020helpful and professional!
07/6/2020hopefully this will work, Jason always does a good job for me.
07/6/2020Quick response to a disturbing email! Thanks for keeping this sender away from me.
07/6/2020My issue was resolved quickly.
07/6/2020Jason Zumbro is a pro!!!
07/2/2020Yea Erick :))
07/2/2020Thanks for the quick reply!
07/2/2020Jason is the best
07/2/2020Jason was most helpful and kind!
07/2/2020Erick was very responsive to my request. He was understanding of the timeframe that I would be at the office. I appreciated his willingness to hold on to the ticket until the following morning so that he could ensure all of issues were handled.
07/1/2020Fast and easy!
07/1/2020Quick & Easy
06/30/2020Thanks for the quick response!
06/30/2020The response was quick and the tech was very helpful. Thank you!
06/30/2020Michael did an awesome job. After figuring out what had to be every error code our copy machine could possible throw, he made sure that everything worked for not just my machine but for everyone's machine. Top Notch Service!!!! You need to give this man an afternoon off as he certainly deserves recognition for how well he helps your clients!!! Jay
06/30/2020thank you!
06/30/2020Stephen Rocks
06/30/2020Erick was very professional. He explained everything that was being done.
06/30/2020Matt was awesome and fixed my computer!!!! Went above and beyond to find a solution!!!
06/30/2020Fantastic job troubleshooting this and finding a solution! Thank you!
06/30/2020Thanks, Lee!!
06/30/2020jason helped me
06/30/2020Good Service
06/30/2020Quick service.
06/30/2020Great as usual!
06/30/2020Great service as always!
06/29/2020Jason was great
06/29/2020great help
06/29/2020my issue was resolved
06/29/2020So quick to respond!
06/29/2020Matthew was able to remote in and confirm that this email was indeed fraud, and took the appropriate steps to flag the address to block future attempts as well as deleting the email from my inbox and trash folder. Great job as always....thank you! Ron
06/29/2020great job
06/29/2020excellent response time to handle a customer
06/29/2020Jason is responsive and helpful (as always) thank you!
06/29/2020Jason is awesome, ALWAYS! Patient and always has helpful advice! Thanks Jason!
06/27/2020very fast response ๐Ÿ™‚
06/26/2020Michael was FANTASTIC!!!!!! He's a keeper!!!!! Thank you Michael for your AWSOME help.
06/26/2020Jason fixed my issue quickly and with ease. ๐Ÿ™‚ Thank you!
06/26/2020Jason is always helpful and patient.
06/26/2020Matt was great - thought outside the box with a unique issue. I appreciate his persistence in getting in touch with me.
06/26/2020good service
06/26/2020Very quick and responsive!
06/26/2020Fixed issue
06/26/2020Glad to have support when needed.
06/25/2020Thank you
06/25/2020The service was swift and the problem was taken care of.
06/25/2020Thank you Matthew for taking care of this.
06/25/2020Thank you very much for your quick response
06/25/2020Jason is always terrific!
06/25/2020Jason is Awesome
06/25/2020Quick and helpful
06/25/2020Matt Bushmann resolved the question quickly. Thanks!
06/24/2020Thank you!
06/24/2020Good Description of what to do next.
06/24/2020Matthew was very helpful and did not give up until he had solved my issue.
06/24/2020Quick service
06/24/2020quick and though
06/24/2020Matthew stayed with me until the problem was solved. He was very easy to work with.
06/24/2020Great service by Matthew
06/24/2020Quick call back and answered by questions
06/24/2020Fast and done within a couple minutes!
06/24/2020good orientation
06/24/2020Matthew tried to do what he could.
06/24/2020It was quick and easy.
06/23/2020Him being patient!!!! Thanks
06/23/2020issue resolved.
06/23/2020Got me in !
06/23/2020Fast results
06/23/2020Crushed another one - TY Erick
06/23/2020Erick was fantastic. Super nice guy. And he helped with my problem! #score
06/23/2020Thank you !!
06/23/2020Super fast
06/23/2020issues reslolved.
06/23/2020Good work
06/22/2020Jason is always so helpful. We worked out a plan for tomorrow morning when I am at the office to get this resolved.
06/22/2020thank you!!!
06/22/2020Very Quick response! Thank you!
06/22/2020Helpful, quick, and easy directions to follow.
06/22/2020Matthew fixed my problem quickly and easily. Thanks
06/22/2020Pleasant attitude and very helpful. Thank you
06/22/2020The response time to my request was only minutes. The person helping me (Matt Gary) was very helpful and explained how and why when going through the process of fixing my problem.
06/22/2020thank you!
06/22/2020Speedy service!
06/22/2020I am very pleased with the service. Matt was extremely persistent, and he did not stop until he resolved the problem. Great job!!
06/19/2020Thanks Michael!
06/19/2020Matthew helped me immediately and spent time with me making sure I felt confident that my email was not hacked. He was super.
06/19/2020very quick process. I like working with Matthew.
06/19/2020Problem resolved. received emails/texts with info where i knew it was being worked on. That is a big help as i have to give updates to Sr mgt and users.
06/19/2020Jason is amazing. Thank you!!
06/18/2020Michael Beach was awesome i have cleaned email and works great thank you so much Michael !!!!
06/18/2020Awesome as always. Thanks for the prompt response.
06/18/2020glad you guys have my back!
06/18/2020very quick response
06/17/2020My experience was great because the response time was very prompt, the technician was knowledgeable and patient with me during the call. He was able to navigate me accordingly to a solution for my request.
06/17/2020This worked out great with the new monitors
06/17/2020Matt explained the problem that I had with the no internet connection. He tells me to call back if this issue continues to happen.
06/17/2020Quick response, thx
06/17/2020Excellent!! Thank you for the quick attention to our surprise mini-emergency. Very appreciated!!
06/16/2020quick response with good instructions
06/16/2020He's always so patient and kind!!
06/16/2020Michael FINALLY got things fixed!!! THANK YOU
06/16/2020Matthew was very helpful in sending a large zip file via email. Thank you so much!
06/16/2020Matt was professional, friendly, and helped me identify the issue quickly. Great to work with!
06/16/2020Stephen is awesome
06/16/2020Erick is easy to work with and always helps me figure out the issue at hand!
06/15/2020I received a fast response and resolution
06/15/2020I received a call not too long after submitting a ticket. Matthew is very nice. I like working with him. However, the issue seemed to be quite a significant issue because it appears it took the rest of the day before the issue was resolved.
06/12/2020Erick Burgess was super friendly, handled my problem quickly and made sure I understand what he did and what I needed to do for the future. Couldn't have gone better!
06/12/2020Always fast and excellent services. Thanks ๏ฃฟรผรฒรค
06/11/2020Thank you Matt!!
06/11/2020Glad to know things are working correctly on our end! Thanks Matt!
06/11/2020I considered this to be a very timely response and very satisfied with how quickly they resolved the issue. Very much appreciated!
06/11/2020Thank you for your quick response
06/11/2020The quick response always makes me feel like a VIP!
06/11/2020Logins were sent to me quickly! Thank you!
06/11/2020Erick was great!
06/10/2020Such a quick response time, thank you!!
06/10/2020fixed it and was nice!
06/10/2020Prompt call back and a solution each and every time with Erick.
06/10/2020MGary accommodated my work schedule to get my needs resolved.
06/10/2020Erick was awesome like always !!
06/10/2020One again Jason rocks!!!!
06/9/2020Jason is very nice and the process was faster than i ever expected!! SO HAPPY
06/9/2020Super friendly. Issues resolved within minutes. And I am able to work efficiently again after not being able to access files for months. (Prior to having ImageQuest services)
06/9/2020My experience was great because both reps I spoke with went out of their way to assist me.
06/9/2020Jason Zumbro was very helpful and patient.
06/9/2020Jason is always so helpful!!!
06/9/2020Thanks Jason!
06/9/2020They got back to me fast
06/9/2020super easy to work with, and VERY nice. Had issue resolved in a matter of minutes.
06/9/2020Communication after the request was great! S Bratcher completed my request quickly
06/9/2020Resolved very quickly
06/8/2020Thanks Angela.
06/8/2020Jason called me quickly and he was very very nice. ๐Ÿ™‚
06/5/2020Thank you Andrea for your patience and excellent Ticket triaging!
06/5/2020Thanks Erick!
06/5/2020Matt was kind and very helpful. Solved my problem quickly. Thank you!
06/5/2020Matthew is awesome as always. Thank you
06/5/2020Jason was able to trouble shoot and tell me exactly what to do when I had trouble uploading an app to my phone. He called back exactly when he said he would. Overall awesome experience!
06/5/2020Erick fixed the issue and was super pleasant on the phone.
06/5/2020Mathew resolved through issue quickly.
06/4/2020Jason was so quick and super nice! As always!
06/4/2020Milton and Brad did a great job..........very responsive! Thanks as always!
06/4/2020Imagequest is always helpful to our team when we reach out.
06/4/2020Handled quickly. Thanks!
06/4/2020Took him 3 minutes to get my email back up and running'
06/3/2020THANK you to Lee Walton and Todd Broadway!
06/3/2020Erick Burgess is fantastic! Hope to work with him again if the need arises.
06/2/2020They took the time to hear out the problems without just launching into what they thought would fix it. That way we quickly identified the real problem instead of going through a bunch of basic trouble shooting i had already tried.
06/2/2020to the point, easy to follow the instructions
06/2/2020Fast service
06/2/2020Marlon quickly called me on my issue and was able to resolve it!
06/2/2020Call back was fast and problem resolved quickly. Great Job
06/2/2020The person I spoke with (I think his name was Matt?) was very responsive and talked me through the issue without talking down to me.
06/2/2020Erick is always a pleasure to deal with. Thank you so much for your help as always.
06/1/2020Very responsive
06/1/2020Always prompt and successful in solving my problems/obstacles. Thanks! ๐Ÿ™‚
06/1/2020THank you!
06/1/2020Very helpful, friendly, and fast
06/1/2020Prompt and resolved quickly.
06/1/2020Matt is always friendly, efficient and helpful. Thank you!
06/1/2020Matthew with Image Quest is always on point. He explains the solution to the problem and makes it look easy. Thank you Matthew for teaching me and giving me the chance and efficiency to work from home. Thank you for being patent.
06/1/2020As always, Jason Zumbro worked his magic! Problem fixed.
06/1/2020Mark was awesome, as always. Thanks IQ
06/1/2020Proactive. Thank you!
05/29/2020Jason as always helped me get going again.
05/29/2020Jason is the BEST!
05/29/2020Matthew found notes that I could not find. THANKS!!!
05/29/2020Jason Zumbro was extremely professional, timely, and attentive with his support on this ticket, especially with such a sensitive matter. Thank you very much!!!
05/29/2020Very knowledgeable and efficient.
05/29/2020Done as requested.
05/28/2020Erick was very helpful resolving my issue and was a nice person to chat with while working on it!
05/28/2020Erick made it a point to get with me on this. I scheduled it and was told #1 priority but never heard from anyone on Wednesday and it rolled over to Thursday which was a day of which I had two mandatory meetings to attend. Now I can catch up on the last three days scanning! Thank you Erick!
05/28/2020Everyone I spoke with was very helpful.
05/28/2020Very fast response! Matt was very pleasant to work with.
05/28/2020Erick was great and called back so quickly...Thanks1
05/27/2020My experience was helpful and efficient. Thank you!
05/27/2020Issues were fixed in a quick manner and Jason is always helpful and great to work with. Thank you!
05/27/2020The issue was fixed in a timely manner.
05/27/2020Thank you for your response!
05/27/2020It was a simple fix and got me working in a short amount of time
05/27/2020Stephen is on point! Always knows what to do. Give that man a raise!
05/27/2020Matt was so helpful and got my computer VPN setup with ease. Thank you, Matt and Image Quest!!
05/26/2020every thing was handled promptly and the gentleman was very pleasant ๐Ÿ™‚
05/26/2020Thanks for the prompt service. Are you considering added space? The same thing happened in Nashville last week on my office computer.
05/26/2020Very helpful and through in helping get to the root of the problem
05/26/2020Mark is wonderful to work with. Thank you!
05/26/2020Jason and the whole team were super quick, and very kind! ๐Ÿ™‚ Thanks for your speedy help!
05/26/2020Stephen knocked it out of the park!
05/26/2020Jason took care of my request in the matter of moments!
05/23/2020Erick didn't give up on getting my remote connection back up and running. Thanks for all your help!
05/22/2020responded quickly and got it taken care of ASAP! I always enjoy working with Jason. Has a great attitude and it always willing to work through the issues.
05/22/2020Matthew resolved my problem of not being able to generate & transmit results through drug pak. I appreciated him following up on this the next day to get this working properly.
05/22/2020Good communication and great professionalism. Wouldn't expect anything less from IQ!
05/21/2020Jason is AWESOME!
05/21/2020Thanks Michael!!!
05/21/2020Michael B was very professional, very cheerful and VERY helpful! (Sorry this got past me earlier!!!!!) Great job!
05/21/2020Prompt response from Matthew G! Many thanks!
05/21/2020I was having trouble printing to my printer from my laptop. Matthew fixed the problem.
05/21/2020Matt did an amazing job assisting myself and my coworker. Very patient and was easy to work with!
05/21/2020I was informed that ImageQuest is aware of the issue and working toward a resolution.
05/21/2020one touch fix of the issue
05/21/2020The response time was very quick!
05/21/2020Good job. VPN is working great! Kathey
05/21/2020He fixed my VPN where I could log into my workstation from a home laptop
05/20/2020Michael did a great job with a great demeanor!
05/20/2020Thanks for the quick reply.Good job
05/20/2020Jason called me within a few minutes and we got everything resolved. He was very prompt and I appreciate that.
05/20/2020Jason always has a solution and a fast respond time. Thanks!
05/20/2020Always fast service!
05/20/2020I was contacted pretty quickly and problem solved quickly as well. thanks. Georgia
05/20/2020Jason Zumbro is awesome, thank you
05/19/2020Fast easy response
05/19/2020Prompt and efficient - Thanks Jason!
05/19/2020I appreciate the quick response from Matthew regarding an issue I had with Microsoft Teams. I don't know what I would do without ImageQuest. Thanks again!
05/19/2020Matthew was very quick to respond and helpful in resolving my issue with Microsoft Teams. Thank you very much!
05/18/2020Thanks! See you again in six months!
05/18/2020Davis was great and fixed the email
05/18/2020Erick has a great personality and very friendly!!
05/18/2020Great job Jason. Quickly resolved. Thank you!!!!!
05/18/2020Matt was helpful and quickly resolved my problem with Adobe PDF
05/18/2020Answered quickly and conclusively.
05/15/2020Very quick response, thank you!
05/15/2020Thank you for calling so quickly, I was unable to work my files and it was handled within an hour!
05/15/2020Erick is always quick and fixes my issues thank you
05/15/2020Michael was thorough and detailed. Give that man a raise!...or some gummie bears... or a happy meal.
05/14/2020super fast and very helpful!
05/14/2020Jason was very prompt and courteous. Thanks for the quick help.
05/14/2020Thank you! Response was prompt & friendly.
05/14/2020Didn't get email after I said to put it thru....
05/14/2020Someone got back to me very quickly and resolve the issue! You guys are always great!
05/13/2020Jason solved the issue immediately!
05/13/2020Matthew was awesome to work with and took care of everything needed. Thanks so much!
05/13/2020Many thanks for your assistance. Its difficult at times to get accustom to changes.
05/13/2020Quick action and resolution.
05/13/2020Quick response and helped me fix issue in 3 minutes!
05/12/2020Stephen was patient and determined, and he found the solution. Thank you!!
05/12/2020Matt was good.
05/11/2020Rob Czymoch was super helpful in finalizing HR's request to get me full access to send emails to "ALL CMC".
05/11/2020Very knowledgeable and helpful
05/11/2020Very helpful in resolving printer issue. Thank you!
05/11/2020thank you so much Erick !
05/11/2020It was all due to Matthews greatness!!!
05/11/2020IT Technician was great and followed up to ensure my computer was now working.
05/11/2020Very helpful in resolving my computer issue!
05/11/2020It took awhile to get this resolved but Davis stuck with it and figured it out for us. Thank you.
05/11/2020Erick was excellent!!! He was very patient and responsive. I give him 5 Gold Stars...
05/11/2020Matt was very thorough and professional. He also fixed some issues that did not relate to the reason I called.
05/08/2020Courteous and helpful
05/08/2020Fast service
05/08/2020prompt and professional help!
05/08/2020Quick response...thanks for your help!
05/07/2020Matt got my problem taken care of!
05/07/2020Matthew was very helpful and knowledgeable. He solved the issues and answered questions patiently. Appreciate his help. Thanks.
05/07/2020Erick was quick to respond as always and walked me through step by step so that I could understand everything. Thumbs up
05/07/2020great communication skills and personality!
05/07/2020You all have made this process refreshingly straightforward. Thank you!
05/07/2020Matthew was great, diagnosed the problem quickly and got it resolved. Extremely easy to work with!
05/06/2020Erick is always quick to respond and gets answers to me in a timely manner. I love have him as our tech. Paige.
05/06/2020Thank you for the quick response.
05/06/2020My experience was great because Michael added my work email to my laptop so, I can work more effieciently from home.
05/06/2020It looks as if you've fixed it so I don't have those annoying, unsolicited emails from Fadds.
05/06/2020Although my issue resolved itself, the team got back in touch with me in a timely manner and was professional about closing out the ticket.
05/06/2020Excellent as ALWAYS!
05/06/2020Great Job. The ImageQuest Team is getting it done! Thanks.......................Jim
05/06/2020Erick was great! He had my password rest in no time! Thanks
05/05/2020It took 4 1/2 hours to get a call. Then it took only about five minutes to correct! Thank you.
05/05/2020Jason knew exactly what the problem was and was able to circumvent the issue while Encompass revamps their system. Several other employees of our Orange and San Dimas Branches needed assistance and he is reaching out to them as well to help circumvent the issue. Looks like it is a West Coast Issue that needs attention.
05/05/2020Michael was kind & efficient
05/05/2020It was fast. Thank You.
05/05/2020Because- JASON!!!!@
05/04/2020Thanks Josh!
05/04/2020My experience was good as usual. However, the issue is with my Internet connection at home. If AT&T is unable to assist, I will have to call back for assistance.
05/04/2020Erick is Awesome and was very patient with the other software people
05/04/2020they were fast
05/04/2020great job Daniel
05/04/2020Good Job Matt!! Thank you!
05/04/2020Issue was resolved quickly & allowed me to communicate effectively with the rest of my team. Thanks!
05/01/2020She was able to answer all my questions correctly and with pleasant voice
05/01/2020ImageQuest is AWESOME!!
05/01/2020Thank you Jason
05/01/2020The IT guy was pleasant to talk with. He gets an A+ from me!!!
04/30/2020able to9 get password re set. thanks to Matt
04/30/2020Jason always resolves my issues. He is the best!!!!! Thank you so much
04/30/2020it resolved itself! LOL
04/30/2020Erick is always polite and answers every question I have with courteous responses. I tell all my associates to ask for him by name when they set up a request ticket. He is a great asset to ImageQuest
04/30/2020helpful and quick!
04/30/2020quick response as always
04/30/2020Great response time.
04/29/2020Because---- Jason is always very helpful!
04/29/2020Thanks for the help as always....
04/29/2020Jason was great
04/29/2020Quick response
04/29/2020Super friendly, efficient and went the extra to mile to make sure I had everything I needed.
04/29/2020Erick is awesome!
04/29/2020The response was very quick & Jason was super nice!
04/28/2020Quick, thanks Jason!
04/28/2020Quick response.
04/28/2020Always pleasant talking to Erick!!!
04/28/2020We have been dealing with email delivery issues for quite some time now and are very thankful to get some feedback on the issue!
04/28/2020My issue was resolved quickly.
04/28/2020Jason is always quick to respond and help!
04/28/2020Jason is a competent and personable technical representative. He understands his duties and works efficiently to resolve issues plaguing the user. He is an asset to the department he works in and those he assists.
04/28/2020It was fast and seamless. Great job!
04/28/2020You are awesome!
04/27/2020he knew what he was doing and was able to work through things efficiently. thank you
04/27/2020Resolved the issue quickly! Thank you!
04/27/2020Fast and friendly!!
04/27/2020Solved my issue. Great customer service!
04/27/2020Many Thanks!! Stays on the line until problem solved.
04/27/2020Matt was very helpful!
04/27/2020Thanks for the quick response.
04/27/2020Helped me get thru the phase of assisting with password.
04/24/2020Matt was very helpful in resolving the issue I had with Microsoft Teams. Thank you!
04/24/2020Matt fixed my problem and was great to work with.
04/23/2020Michael was very good, excellent in resetting my MS 365 email to work again. Thank you Michael
04/23/2020Thanks Matt for putting on your investigative hat and getting to the bottom of this!
04/23/2020Davis Houk, is a ROCKSTAR!
04/23/2020Matthew was excellent. He listened and then resolved both my remote connection and my laptop email account problem. A+
04/23/2020Agile and responsive service and quick resolution. Thank you!
04/23/2020Matthew was unbelievably patient with my frustration, persistent in getting my problem solved that had been occurring since last week! Once he was able to get the many issues solved, he added short cuts for me and then had me go through all of the steps to ensure my understanding of the process. I can not say enough how pleased I am that he was able to fix this and his demeanor kept me calm..... He has my vote for man of the year! So thankful!
04/22/2020DeMarcus ROCKS!!!
04/22/2020Thanks Matthew! You got back to me faster than I expected! And thanks for answering all my questions, checking everything out and for listening too! I appreciate you! Beth
04/22/2020thank you
04/22/2020Their always awesome!
04/22/2020Jason is always so helpful and I appreciate him very much!
04/21/2020Thank you - great service.
04/21/2020Jason is awe3some...I always feel like he is my personal IT guru ๐Ÿ™‚
04/21/2020helpful and quick
04/21/2020Erick Burgess is the best! Thank you!
04/21/2020Matthew fixed the issue. Many thanks!
04/21/2020My experience was great because of Matt!!!!!!!!
04/21/2020Michael was great!
04/21/2020Took care of the problem quickly and easily. Thank you!
04/20/2020The issue was quickly handled!
04/20/2020Jason was great! Thank you!
04/20/2020Pending Resolution- HOWEVER- my best buddy Jason is researching and understands the issue.
04/20/2020The team's immediate response to my concern was very helpful.
04/20/2020Matthew was very helpful and resolved my issue
04/18/2020Thanks for your help! Good service.
04/17/2020Erick fixed my issues and we are good to go. Thank you!
04/17/2020Matt Was extremely helpful and even jumped in and saved me from being late to a conference call this morning! Thank you
04/17/2020Jason was very personable and respectful of my time. Took care of the issue! Thank you!
04/17/2020Took the time to get everything resolved before ending the conversation.
04/17/2020Thank you!! Great help, great response!
04/16/2020Easy access to all I needed , thanks for the quick response.
04/16/2020Matt was super helpful! He was very patient with my lack of technology skills while we tried to figure out what was wrong and then walked me through the fix so I could teach the other people in the office. Thank you!
04/16/2020quick effeciant
04/16/2020Jason is always amazing. He knows what he is doing and always helps me quickly.
04/16/2020Quick and easy - TY Matt
04/16/2020Matt was very helpful!
04/16/2020It was informative and quick
04/15/2020Very responsive, knowledgeable, and friendly service. There was also a follow up call later in the day just to make sure that everything was working.....very much appreciated. Thank you! Ron
04/15/2020Jason Rocks!
04/15/2020Very fast service
04/15/2020Very nice and responsive
04/15/2020the IT Helpers were incredibly patient and helpful
04/15/2020I spent 20 minutes trying to log in to the VPN post patch-update. Got Erick B's help, log in was a snap. Thank you!!!!!
04/15/2020Jason was great and resolved my issue quickly. Thank you!
04/15/2020Quick and friendly service from Erick!
04/14/2020It was quick!
04/14/2020Mr. Bushman was able to take care of the problem quickly Thanknyou
04/14/2020Thank you Matt!
04/14/2020Thank you Todd!!
04/14/2020Response was quick, issue was resolved
04/14/2020Matthew was very knowledgeable and helpful during the call. My issue was promptly addressed.
04/14/2020Jason is always fast to respond and that means alot to us.
04/14/2020Webster's defines Greatness as: the quality of being great, distinguished, or eminent. Is he great? Absolutely. Is he Distinguished? Dapper is his default setting. Is he eminent? Just ask around...his name is on the lips and hearts of all IT professionals.
04/14/2020Jason was very quick to find the problem with my email and teams and resolve it in a timely manner. Great job Jason!!!! Thank you!
04/14/2020Thank you!
04/14/2020GREAT JOB!!!!!!!!!!!!!!
04/14/2020THANK YOU VERY MUCH GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
04/13/2020Fast service
04/13/2020super fast resolve. thank you
04/13/2020Corrected my problem in time for my team meeting!
04/13/2020Matthew was able to solve my problem quickly and was delightful.
04/13/2020You guys are always on it! Many thx
04/13/2020You guys are the best, and always answer and help with great feedback and service, thanks!
04/11/2020Excellent, Excellent!! Michael B. took time on a Saturday to setup this printer for us. Thank you very much!!!
04/10/2020it was taken care of quicker than expected
04/10/2020Sorry, I finally got this one fixed on my own. Just alerted you. Thanks.
04/10/2020Jason is so quick to respond, and so helpful.
04/10/2020Quick response, issue resolved
04/09/2020So happy to have this resolved - thanks!
04/09/2020Appreciate Ericks help with the Microsoft Teams issue
04/09/2020GREAT JOB
04/08/2020Awesome, was not expecting it to be that fast. THANKS!
04/08/2020Michael is AWESOME!
04/08/2020My experience was because...โ€šร„ยถ JASON!!!!!!!
04/08/2020I had the app and can now access
04/08/2020Mr. Matthew was very courteous and efficient.
04/08/2020problem was fixed immediately once they gave me a call back!
04/08/2020Tech. was nice and very helpful.
04/08/2020Thank you Erick!
04/08/2020Within a few minutes Jason has my problem resolved. I am very happy with the service.
04/08/2020Erick was great
04/08/2020Thank you!
04/07/2020Michael was extremely helpful and patient.
04/07/2020I received help fast and was able to get right back to working.
04/07/2020resolved quickly
04/07/2020Response was quick. I received a return phone call and E-mail.
04/06/2020Jason is always great to work with.
04/06/2020Erick is Awesome!
04/06/2020Solution freed computer back up immediately. Great response time. Ya'll Rock!
04/06/2020Davis was great
04/06/2020He fixed it...thanks
04/06/2020Jason is always kind and great to work with. Thank you
04/06/2020thanks for the quick resolve of this. ๐Ÿ™‚
04/06/2020Great quick response
04/06/2020Because--- Jason!
04/03/2020He was very friendly-professional-and would talk though the long time that it took to get the green cloud started.
04/03/2020Matthew was so patient and kind.
04/03/2020The IT Team, especially Daniel, is always very thorough with all instructions
04/03/2020Very fast response!
04/03/2020did a great job everything is up and working now ๐Ÿ™‚
04/03/2020Fast turn around time. Follow-up
04/03/2020Good job as always!
04/03/2020Lee Walton helped me out when I was in a real bind. He gave me access to our VPN while I was working from home and could not access. Thank you Lee!
04/02/2020Erick is fabulous! Thank you for your help, as always!
04/02/2020Thank you as always!
04/02/2020Fast and accurate!
04/02/2020Always helpful and quick to respond and resolve!
04/02/2020Quick, easy instructions, thank you so much
04/02/2020Jason is always polite and very helpful. Much appreciated:)
04/02/2020Appreciate the Speedy Response!
04/02/2020Mark was great- friendly and quick with solving my computer issue
04/02/2020He answered all my questions.
04/01/2020Matt was great! He was super helpful & got everything taken care of for me.
04/01/2020Excellent response time, quickly identified the problem and got me back working quickly.
03/31/2020Matt was persistent and helpful. Thansk
03/31/2020Matthew was great throughout the entire process, even though my computer was being a pain. He was extremely nice and patient as well!
03/31/2020Matt knew exactly how to set it up and did so quickly. Thanks Matt!
03/31/2020It was all good.
03/31/2020I had someone personally stick with me through the process until resolution. Thanks.
03/31/2020My experience was great because it was fast, Thanks!
03/31/2020very fast at reply to the ticket. and was a great help
03/31/2020Thanks Stephen - appreciate the speedy assist.
03/30/2020My request was completed quickly and always ๐Ÿ™‚
03/30/2020Thank you for the quick turnaround!!!
03/30/2020Matthew always does an excellent job with helping resolve issues. Thanks!
03/28/2020Thank you Michael!
03/27/2020It was fixed.
03/27/2020quick call and done fast
03/27/2020Friendly and fast service!!!!
03/27/2020Fixed the issue quickly, thanks!
03/27/2020Matt Was able to get me up & running quickly!!
03/26/2020Great! Timely response - Thanks for all the help!
03/26/2020Timely response
03/26/2020Always responsive, knowledgeable and courteous.
03/26/2020Problem solved quickly
03/26/2020The tech was fabulous, very saavy, helpful without even asking.
03/26/2020DeMarcus solved my issues in no time! ImageQuest has a great team of people and High Hopes appreciates them all! Thank you DeMarcus!! : - )
03/26/2020Jason is always very thorough and serves with a smile each time. he is a keeper that's for sure.
03/26/2020My experience was great, DeMarcus Brown called me & got the issue fixed right away. I was on the phone yesterday with an agent & his supervisor for about an hour & they didn't get anything resolved. DeMarcus got the issue resolved in less than 5 minutes. HE IS AMAZING.!!!
03/25/2020Thanks guys!!
03/25/2020Thank you for your help!
03/25/2020Shredder arrived in record time and works great! I appreciate the support for work at home!
03/25/2020Quick response! Really appreciated at a time like this!
03/25/2020Thanks Jason. Always good to talk to you and have you assist me!
03/25/2020My issue was resolved very quickly. Thank you
03/25/2020helpful and quick
03/24/2020Erick immaculately flew through these machines! Thank you!!
03/24/2020Michael was very helpful and responsive! Another reason for our high satisfaction with ImageQuest!
03/24/2020Eric was very quick to help. All the helpdesk folks were great too.
03/24/2020Perfect Matt, she's up and running! Good Job!
03/24/2020Matthew knocked all 3 laptops out in a timely manner! Thank you!
03/24/2020Davis and his team never gave up on fixing the problem!
03/23/2020As always....wonderful and prompt! We really appreciate you all! Thank you
03/23/2020Erick at Image Quest was very helpful in helping me connect to the GNRC and MADC Drives. Thank you!
03/23/2020Thanks guys!
03/23/2020Quick response. Thanks.
03/23/2020Awesome! Everyone fixed all issues immediately!
03/23/2020Erick's the best - TY
03/23/2020My experience was great because the response time was quick and problem was solved.
03/23/2020This was fast, I appreciate all you all do. Thanks and have a blessed day!
03/23/2020My experience with ImageQuest is always great! Michael was able to quickly answer my questions and meet my request. We love ImageQuest at High Hopes!! Thank you!!!
03/23/2020Response was quick in light of our current world situation. Thank you and please stay safe!!!
03/23/2020Thank you for the great turnaround. Jason is always great to work with.
03/23/2020The tech was very efficient and made sure all was working before he finished the call. Thanks!
03/20/2020The team was persistent and showed great positively and warmth. I worked with Jason (didn't grab his last name) and he was very professional and helpful. Thanks ImageQuest Team!
03/20/2020Thanks to Matthew, I can now access my work from home! This is very important in light of where we are right now in the world. Give him a raise (Milton)!
03/20/2020I enjoyed the irony this morning! ๐Ÿ˜‰
03/20/2020Jason is an IT superhero! Thank you!
03/20/2020Jason did a fantastic job!
03/20/2020Demarcus is amazing! Thanks again
03/19/2020Wonderful and quick as usual. Thank you so much ๏ฃฟรผรฒรค
03/19/2020Very personable and nice. Fixed issue quickly.
03/19/2020Awesome help
03/19/2020Matthew was patient and did a great job of trying to help me while being completely unable to log into the computer since it was an internet connectivity issue.
03/19/2020Matthew was very good. Thank you
03/19/2020Demarcus told me what I needed to o to resolve the issue. Very helpful!
03/19/2020Solved my problem of working remotely from home very quickly. He was very pleasant and professional when working with me over the phone.
03/19/2020Thanks so much for your quick help!
03/19/2020Thank you for figuring out this set was extremely difficult but you guys were patient and figured it out!
03/19/2020Daniel quickly got the materials I needed to be able to successfully work from home. It is greatly needed and truly appreciated. He also loaded the equipment into my care, which was extended customer service! ๐Ÿ™‚
03/19/2020i was contacted very quickly and the problem was resolved.
03/19/2020Thanks for the assist.
03/18/2020The technician resolved the issue in short time.
03/18/2020Very friendly and personable. Excellent job.
03/18/2020Mathew completed the task quickly and explained everything to me before the session ended.
03/18/2020Thanks for you help!!!!
03/18/2020Everyone on Image Quest team are always so helpful and responsive!! Thank you for all you do.
03/17/2020Matthew Gary was dealing with issues that were not making since BUT Matthew got EVERYTHING fixed. With everything going in this world, it's nice to know I have IMAGEQUEST to make it easier to communicate to the world!
03/17/2020you guys are great, very quick resolutions
03/17/2020Michael was excellent.
03/17/2020Assistance was provided quickly and my issue was resolved.
03/17/2020very quick
03/17/2020Timely help and got everything done!
03/17/2020My issue was resolved
03/16/2020The response was fast and the specialist who worked the ticket was friendly and efficient.
03/16/2020Jason did a great job helping
03/16/2020It was completed promptly and truly appreciate their help always....very courteous and helpful.
03/16/2020Very quick and helpful!!
03/16/2020You all are always prompt to respond and patient.
03/16/2020Jason is ALWAYS GREAT!!!!
03/16/2020Quick, courteous
03/16/2020Quick response
03/16/2020Thank you, awesome service, as uaual!
03/13/2020Matt was very patient and went the extra mile to make sure all was good to go before we hung up. Thank you!
03/12/2020very timely response
03/12/2020Thank you for the help!
03/12/2020fast response!
03/12/2020Erick always does a great job of taking care of us!
03/12/2020Because Jason helped me connect to the internet from home!!! Great job Jason!!!
03/12/2020On time call and patience with set up, thank you
03/12/2020Thank you for the timely response! Jason Zumbro is the BEST!
03/12/2020Thank you for your timely response!
03/12/2020Super speedy - thank you!
03/11/2020Very courteous and helpful.
03/11/2020Response was prompt and question was answered.
03/11/2020Thanks for the quick response!
03/11/2020Finally able to access the site I needed.
03/11/2020Daniel is just awsome!
03/11/2020Handled in a timely fashion; quickly resolved
03/11/2020Quick and easy fix
03/11/2020It was done by the time I arrived. Thanks
03/10/2020Quick and professional!
03/10/2020Thanks for all your help during this difficult week.
03/10/2020Thank you
03/10/2020Josh is the best! THanks.
03/10/2020Michael is always fast in responding to my needs. Thanks Michael
03/10/2020Thanks Daniel!
03/10/2020Eric got everything fixed for me! Thanks, Shellie
03/10/2020ImageQuest associates are ALWAYS pleasant, very responsive, very helpful & easy to work with. You guys are the best IT ever! Studio is lucky to have you on our team!
03/10/2020Quick response
03/9/2020Stephen is awesome. Thanks for your help.
03/9/2020Matthew was very helpful, kind, and promptly took care of things.
03/9/2020Perfect Davis!
03/9/2020always great experience
03/7/2020Thanks Erik and Michael!
03/6/2020Thank you for being so fast!!
03/6/2020Davis did a great job
03/6/2020Thanks Matthew!
03/6/2020Thank you for fixing quickly!
03/6/2020Eric was very helpful! Thank you
03/6/2020toner is being shipped without delay
03/6/2020Thanks for caring about the problem I had with a client's emails constantly being quarantined and releasing them for the future.
03/6/2020You all are prompt, kind and give constant updates on the progress of resolving the situation.
03/6/2020Very prompt service.
03/6/2020The problem was quickly identified and fixed.
03/6/2020My tech was quick to answer my call and knew just what to do, once he heard my issue.
03/5/2020Kudos to Lori for the quick response
03/5/2020Jason jumped right on this!
03/5/2020Jason was very friendly and quick at completing the request. Thank you!
03/5/2020Great thank you
03/5/2020Matthew was super nice and helpful! He even offered to provide a shortcut that will save me time. Very kind!!
03/5/2020Erick was awesome!
03/5/2020Response time was great; technical assistance excellent!
03/5/2020Erick was great! he was patient and determined to fix my issues!
03/4/2020my issue has been fixed.
03/4/2020Got switched out quickly and without hardly any downtime. Thanks IT/Daniel! ๐Ÿ™‚
03/4/2020Service was great. Quick install. Knowledgeable tech. Everything is running well. -Tim
03/4/2020The issue was quickly diagnosed and resolved.
03/4/2020ERICK was quick to solve my email issues and very kind!!
03/4/2020Thanks for all you do to help WC!
03/4/2020Very quick response and quick fix of my problem!
03/3/2020Cause of Erick!!!
03/3/2020Thank you again for helping me out of a bind.
03/3/2020Quick response
03/2/2020Very helpful and nice fixing the issue
03/2/2020Kim and Mark were very flexible and adjusted the ImageQuest arrival time to fit the new copier delivery window.
03/2/2020Everything was taken care of in a timely manner and as requested. I'm very happy with the service received today. Thank you!
03/2/2020Anthony recognize the problem.
02/28/2020Thanks for checking all the options Erick! Hopefully MS will develop this capability at some point.
02/28/2020everything was great. Fast response and very thorough.
02/28/2020It was a quick response.
02/28/2020Erick helped me with my issue and installed what I needed on my laptop very quickly and was very friendly!
02/27/2020Jason is the best ๐Ÿ™‚
02/27/2020Resolved the problem
02/27/2020Response time was excellent.
02/26/2020 Super fast! Thank you
02/26/2020very nice and understanding there was other work going on.
02/26/2020Josh worked quickly and accurately! Thank you!
02/26/2020thank you so much !
02/26/2020Great! First person who knew what he was doing.
02/26/2020fast response and quick solution
02/26/2020Thanks for providing the loaner for Cindy. It was a tremendous help to her during her recuperation after double knee replacement surgery.
02/25/2020Angela was wonderful, and set up my new user quickly and efficiently!
02/25/2020Daniel is always so helpful and patient!!!
02/25/2020Davis did great on fixing it
02/25/2020Michael was very helpful.
02/24/2020 Fast and courteous service
02/24/2020Michael was a great help and made the process easy.
02/24/2020As always, Jason was polite and more than helpful! Thanks, Jason! ๐Ÿ™‚
02/24/2020Fast response time and quickly corrected. Thank you
02/24/2020Stephen helped me very quickly, and walked me through the steps I'd need to take to resolve my issue if it happens again in the future with other excel spreadsheets.
02/24/2020Thanks guys have a great week!
02/24/2020helpful and friendly!
02/21/2020Michael was very friendly and was able to quickly resolve the issue.
02/21/2020Worked with me until. Complete
02/21/2020Jason was prompt with the response time and with my request.
02/21/2020I am a one-off so my situation required some extra research. But Erick, Josh and Brad got together and resolved it quickly! THANKS!
02/21/2020Great thank you
02/20/2020My questions got answered quickly.
02/20/2020Great customer service and knowledge to solve the issue.
02/20/2020Fast response
02/20/2020Thank you Michael!!
02/20/2020Knowledgeable staff. Solved quickly and efficiently
02/20/2020Exactly the info I needed, thank you Stephen!
02/20/2020Thank you Stephen!!! And thank you Erick for calling me back so quickly!
02/20/2020Within a few minutes I received an email answering my question. Jason Zumbro responded quickly. I appreciate that.
02/19/2020Great thank you
02/19/2020Thanks again, Erick. I wasn't expecting such a prompt response!
02/19/2020Finally got a call back about the issue of releasing an email from client. Took awhile to get them to but they did.
02/18/2020Very quick response and fixed the problem quickly as well.
02/18/2020Jason was so helpful and patient with all the issues I was having and in getting me up and running again!!
02/18/2020Michael was very helpful and calm. I appreciate his help.
02/18/2020Friendly technician, efficient and thorough!
02/17/2020My experience was great because service was fast and smooth. I wasn't expecting help until tomorrow (Tuesday) because of holiday. Made my day because I definitely needed help today. THANKS!
02/17/2020So polite to work with. Very fast and accurate install.
02/17/2020processed quickly
02/17/2020Very timely response
02/17/2020Stephen always does great
02/17/2020The computer issue resolved itself -- I was having trouble getting into GNRC VPN at home. However, I appreciate the quick response from ImageQuest.!
02/14/2020Scanner works and I don't have to remote in. Thank you all!!!!
02/14/2020Quick and effective
02/14/2020Jason is awesome!
02/14/2020Erick was knowledgeable. Professional. Expedient. Courteous.
02/13/2020Always helpful...thank you!!
02/13/2020as always, IQ staff is polite and helpful! Thanks Jason
02/13/2020Prompt response to fix my mistake! Very grateful!!!!!!
02/13/2020Jason took care of the issue quickly and was incredibly courteous.
02/13/2020Damian patiently helped me get my email sorted. He was very kind and fixed me right up! Very grateful for his help!
02/13/2020Jason is the best. He Always resolves my issues. he is my go to guy every time!!!
02/12/2020Michael was AMAZING!! He was super helpful, polite and very nice to talk to!
02/12/2020quick and easy - thank you
02/12/2020Thank you!
02/12/2020Jason is always quick to help ๐Ÿ™‚
02/12/2020it was answered in a timely manner. thanks!
02/12/2020Resolved quickly and efficiently. Great Job!!!
02/12/2020Erick is always great to work with. He's calming and always gets the job done.
02/12/2020Excellent job. Thanks
02/12/2020The issue was resolved
02/11/2020Erick is always awesome !
02/10/2020Got all the apps on my phone working.
02/10/2020thanks for the immediate assistance
02/10/2020IT is awesome!!!
02/10/2020appreciate Jason!
02/10/2020Michael was very friendly and helpful. Thanks!
02/10/2020I was having trouble getting into our loan files. Davis was extremely helpful in solving this. Thank you so much!
02/10/2020Jason was great, as always! Quickly resolved my issue ๐Ÿ™‚
02/07/2020Quick and accurate! Thank you Davis!
02/07/2020Fast reply
02/07/2020Appreciate Jason's persistence with the issue I was having. Working fine now. Thanks,
02/07/2020I did not even need to get on a call. The issue was solved at the back-end so that was nice.
02/06/2020Quick and easy! Processed my request when it was convenient for me!
02/05/2020Jason was very helpful and friendly
02/05/2020As always, Jason is the best!
02/05/2020I now can see my screen! Thanks for taking the time to get me fixed up!!!
02/05/2020Jason was polite and efficient. Thanks!
02/05/2020Jason is always the best! He is so helpful. 12/10
02/05/2020He fixed my issues!! ๐Ÿ™‚
02/05/2020Keith was amazing at trouble-shooting my VPN problem!
02/05/2020Awesome help!
02/05/2020They got me up and running in no time. Thanks so much!
02/05/2020Erick always fixes the issue.
02/04/2020You were very quick
02/04/2020My issue was fixed and the service level was excellent. I am delighted, I was trying to fix it myself, but I needed professional help, and that is exactly what I got. Very thankful.
02/04/2020There was a quick, easy solution!
02/04/2020Super friendly and fast!
02/04/2020Lisa was well taken care of, and it is greatly appreciated!
02/04/2020Keith was an awesome help!
02/03/2020Professional. Punctual. Patient. Fast.
02/03/2020The rep that contacted me was very helpful and informative.
02/03/2020Very fast
1/31/2020thanks for the quick assist!
1/31/2020always get the quickest response .. never have to worry
1/30/2020Davis, always provides top-notch and timely support. His professionalism and patience should be used as a model for other technicians.
1/30/2020Thanks for the great customer service and helping me resolve the problem this morning with connections!
1/29/2020Quick response and resolution!
1/29/2020Thanks Erick & Davis - all seems to be good now!!! Beth
1/29/2020fast and efficient
1/29/2020Fast response, thank you for resolving the issue!
1/29/2020Fast! thank you
1/29/2020Because yall cool and all that
1/28/2020He didn't give up.
1/28/2020IQ tried to help as best as they could, but we discovered it was something the institution could fix. Thanks!
1/28/2020My problem was taken care of.
1/28/2020ImageQuest was very help and quick. I appreciate it.
1/27/2020Quick Response
1/27/2020Keith is awesome! Always informative, respectful and attentive. Top notch.
1/26/2020Nice guys and resolve my issue efficiently and quickly without any weight.
1/24/2020Davis wrapped this up quickly and appeased my growing frustration with the whole situation. Thank you!
1/24/2020The team at ImageQuest is always very responsive & polite. I give you guys Thumbs Up all the way!
1/24/2020My problem was corrected timely. Thank you
1/23/2020He remained on the job until it was complete
1/22/2020thank you for helping us!!!
1/22/2020Jason did a great job, as always!
1/22/2020Service was done expeditiously and personally.
1/22/2020Davis is the best!
1/22/2020Davis is AWESOME!
1/22/2020As always, Keith was very helpful and knowledgeable!
1/22/2020Great. Thanks for your help!
1/22/2020Jameson was great!
1/22/2020The issue was resolved, i appreciate the assistance.
1/21/2020After Lori researched she found the issues & was resolved immediately in a very timely manner. She is great! Thank you Lori.
1/21/2020Jason was awesome and super fast!
1/21/2020Speedy help on a huge ask and got even hugER help from JZ! Thanks IT!
1/21/2020Great work! thanks!
1/21/2020Mr. Burgess fixed the issue with out a second breathe!
1/20/2020Jason was awesome! Handled my request with precision and professionalism!
1/20/2020Quick, efficient, polite, effective!
1/17/2020Keith was very helpful and pleasant to work with!
1/17/2020Quick and painless! Thanks Erick!!
1/17/2020Whoop Whoop Davis! Thanks!!
1/17/2020awesome people who help promptly!
1/17/2020Perfect again! Thanks Erick
1/17/2020Perfect Erick, thanks!!
1/16/2020Keith was great. Friendly and interactive with customers.
1/16/2020Thanks Erick for always helping me out. You guys ROCK!
1/16/2020Davis was most helpful Very efficient.
1/16/2020same person both times i needed assistance, issue was resolved both times. Thank you
1/16/2020Great response time, problem solved, Erick did a great job!
1/16/2020Thanks Michael!!
1/16/2020You fixed it.
1/15/2020Quick and helpful response.
1/15/2020Jameson was very helpful and got the situation resolved quickly.
1/15/2020fast and friendly!!
1/15/2020Jason is always so great! He is so easy to work with! 10/10!
1/15/2020Jameson was extremely helpful and patient. Thank you for all of your hard work!
1/15/2020quick and friendly service!
1/15/2020Daniel was very prompt and efficient.
1/14/2020Keith gave me a couple of ways to solve my question ๐Ÿ™‚
1/14/2020Erick was polite, patient, and fast.
1/13/2020GREAT JOB
1/13/2020Perfect, thanks Keith!!
1/13/2020Our experiences are always spot on! Thank YOU!!!!! Heart Heart
1/13/2020Jason is the best !
1/13/2020Jason took the time to figure out all the issues :)!!!!
1/13/2020Fast and nice
1/10/2020Quick and easy...
1/10/2020Erick did a superb job solving my problem!
1/9/2020Thanks for taking care of this so quickly, it is a big help!!
1/9/2020Received call as requested and issue fixed within 20 minutes as directed by rep.
1/9/2020Davis was a huge help!
1/9/2020My experience was great because they got to me with a solution very quick.
1/8/2020Perfect info Michael, thank you!
1/8/2020Jason resolved my issue as usual. Thank you so much
1/8/2020Keith was very helpful and kind. Great customer service!
1/8/2020Courteous and Efficient
1/7/2020Keith is amazing!! You are lucky to have him on your team!!! n
1/7/2020Working like a charm, thanks Jameson!
1/7/2020Thanks for the quick answer Michael!!
1/7/2020You already know, Brad is a ROCK STAR!!!
1/7/2020Courteous and efficient
1/7/2020Erick took controlled, explained each step as we went through the setup and did a great job. Thank you Erick
1/7/2020Awesome! Not sure why there is a 5 minute delay on the server though.
1/7/2020Found the problem fast and efficiently.
1/7/2020Erick was great, he resolved this issue after multiple others were unable. thank you!
1/7/2020Erick was very helpful. thank you.
1/7/2020Fast and easy
1/7/2020Thanks Jameson!!
1/6/2020Michael Beach did a great job and was so nice to work with. Thank you so much Michael!!
1/6/2020We got 'er done! Scan works again. Thanks
1/6/2020Thank you for the promptness.
1/6/2020Thanks so much!
1/6/2020Left message, and phone call was returned fast. Fixed issue in one call.
1/6/2020Great Customer Service. Very Friendly and Professional and quick to respond! Thanks Again ~
1/6/2020Because of Erick!!!!
1/6/2020My question was answered ๐Ÿ™‚
1/3/2020The problem was ultimately resolved.
1/3/2020great thanks
1/3/2020Rep was awesome
1/3/2020Excellent job. Fixed my problem
1/3/2020they are very patient and helpful, I appreciate IT SO much!
1/3/2020My experience was great because the issue was resolved.
1/2/2020Keith is awesome!
1/2/2020Keith was very friendly, competent, and quick!
1/2/2020The Image Quest team member was friendly and VERY HELPFUL. Thank you!
1/2/2020Thanks for re-imaging perfectly Todd!!
1/2/2020very knowledgeable and able to help
1/2/2020My experience was great because my request was handled in an expeditiously manner
1/2/2020My experience was great because you fixed my problem and also explained how you did it so I could help my coworker!
1/2/2020Thanks Tyler
1/2/2020Good Job Keith, thank you!!
12/30/2019Thanks, Jason!
12/30/2019Jameson fixes my problem and was really nice!
12/30/20196:41 am in AZ and they released the blocked email from a client that sent in info to me. The concern was they didn't do it on Friday, it was my second attempt to ask them.
12/27/2019Quick response to the request. Thank you.
12/27/2019Keith was awesome. Very patient and helpful!
12/27/2019The technician was very helpful and followed up to see if he could be of more assistance.
12/26/2019Jason was quick to find the problem and set me up to be able to work until he could alert Rob C. that our internet was down. I was able to continue to work through the time it took to fix the problem. Great job Jason! I appreciate your professionalism and great work.
12/26/2019Fast and reliable answers
12/26/2019Jameson had the solution quickly and fixed several machines in a timely manner. Thank you!!!
12/23/2019My Scanner settings were installed quickly.
12/23/2019Daniel always does a great job
12/23/2019Thank you for your help.
12/23/2019Call was answered quickly and problem resolved right away
12/23/2019Fast and efficient at resolving the issue
12/20/2019Call back to me within 4 hours of request. Keith was informative, helping where he could. He suggested further steps and who to contact. All good. Thanks!
12/20/2019Great! thanks
12/19/2019Help Desk Rep fixes my issue and was patient
12/19/2019My problem was fixed.
12/18/2019Item resolved in a timely manner. thank you.
12/18/2019Stephen explains and teaches things so well~~ Thank you!!
12/18/2019problem solved...fantastic
12/18/2019It was a fast resolution which makes my day easier!
12/17/2019Thanks Josh!!
12/17/2019Keith made my day!! Frustrated, headache, etc...from the beginning he made me laugh and although he worked hard to resolve my issue, it wasn't done but he left further resources for me. He is a very kind, patient and intelligent young man. Keith is awesome and definitely a keeper for your team.
12/17/2019Keith Cagle is awesome!
12/17/2019always awesome ! thank you so much for checking.
12/16/2019Quick and easy....
12/16/2019I put in a ticket and within minutes got a call from Keith with a resolution!
12/16/2019Mr. Michael Beach was able to help diligently.
12/13/2019Thanks Michael!!
12/13/2019The team came and gave me the website to use for the product and then I got logged into it successfully. Thanks IT team!!! You guys rock.
12/12/2019Awesome job!!
12/12/2019Very nice and helpful. Took his time to explain and walk me thru everything
12/12/2019Great service as always! thanks Erick!
12/12/2019The team fixed my problem very timely and it is appreciated. Best IT Staff ANYWHERE.
12/11/2019Keith is always prompt and helpful, thanks!
12/11/2019I appreciate Davis taking time to check for viruses and malware in my computer. Looks like I'm good to go.
12/11/2019Quick response and easy to follow action steps. Good communication. Thanks!
12/10/2019my querry was looked after from every angle.
12/10/2019awesome, thanks
12/10/2019Always EXCELLENT service!
12/10/2019Fast service got my salesman up and printing on no time!
12/9/2019Thanks Jameson!!
12/9/2019Thanks Keith!!
12/9/2019My experience was very good because they were prompt and explained what it was and provided an alternative option which was understandable to me. Appreciate it.
12/9/2019Davis was very good at working through our issue
12/9/2019Thanks Jameson!!
12/9/2019agents were very friendly and polite!
12/9/2019Issue is company wide. livechat service is experiencing an outage. advised user to call back in a hour or so if issue persist. We didn't get it fixed but he did take the time to look into it.
12/6/2019fast, knowledgeable assistance.
12/6/2019I can print again, totally satisfied
12/6/2019Everyone is always so nice and helpful. Whatever it is you need, they get it done rather quickly.
12/6/2019Prompt and super helpful so I do not lose continuity of work.
12/5/2019The IT team moved quickly to resolve my issue.
12/5/2019My experience was great because I got the immediate help I needed in a professional manner.
12/4/2019IT solved my problem and now I can fax with my Softlinx fax. Thankful
12/4/2019Thanks Erick!!
12/4/2019Thank you for the speedy response!
12/4/2019Thanks for your quick response in resolving an important email that keeps going to my Junk Mail.
12/4/2019issue resolved but thanks for the follow up
12/4/2019The email address was updated in a very short time period. I truly appreciate your help.
12/4/2019thanks for the quick follow up and resolution
12/4/2019Erick is always great to work with. Very professional and always helpful!
12/3/2019It totally solved for the problem. Thank you IT Dept.
12/3/2019Jason is super helpful as always! Very fast to response and always knowledgeable
12/3/2019Guy was awesome and provided a lot of helpful information
12/3/2019As always, problems are quickly solved.
12/3/2019Thanks for your quick response!
12/3/2019Thanks. Appreciate the quick response and fix.
12/2/2019Excellent service!!
12/2/2019Fast action! Thanks
12/2/2019Josh called within 15 minutes of my email request. He was able to add the drives successfully. Thanks
12/2/2019Jason you were so fast on this thank you it was slowing my email down!
12/2/2019My issue was resolved quickly and correctly!.
12/2/2019It is fixed.
11/26/2019Erick knows what to do. Thanks!!
11/26/2019Fixed my issue quickly. Thank you!
11/26/2019Quick service
11/25/2019Jason and Jameson were helpful, patient and worked on resolving my IT issues. My Ring Central hung up on Jameson but when I called back the team took my info and Jason was able to assist me.
11/25/2019Quick and easy to take care of issue
11/25/2019Thanks Keith!!
11/22/2019Very nice Davis! Thanks!!
11/22/2019Always quick and easy, thanks guys!
11/22/2019It was completed quickly! Thank you!
11/22/2019I could not remember my login because my password had changed. I locked myself out of my computer and you guys helped me to change my password to be able to log back in.
11/22/2019Erick was wonderful and very helpful! Thank you
11/21/2019Davis was so patient with me as we tried all the aspects of a new computer to make sure they worked. I appreciate the time he took to help figure out my two different Microsoft accounts and how they correspond to my apps. Thank you!
11/21/2019My experience was great because he fixed by 2 part authentication on my phone and it works NOW.
11/21/2019of your great HELP DESK staff !!
11/21/2019Michael was very professional and efficient with the support request today. BIG Thank you!
11/21/2019Jason went above and beyond helping me by calling the HR and getting me a solution. Very thankful.
11/20/2019Keith was very helpful, following up with me over the course of two days to ensure that my issue was resolved. Thanks!
11/20/2019Super easy resolution!
11/20/2019Thank you - vast and courteous as usual.
11/20/2019Thank you for being so quick!
11/19/2019Quick response / fixed issue
11/19/2019My Signature is good again on emails,Thanks to Erick Burgess
11/19/2019Erick was fantastic! Very patient and helped me resolve multiple issues with one call. Thanks Erick!!! ๐Ÿ™‚
11/19/2019Promptness, ease of web application
11/19/2019Quick resolution back to work. Thanks
11/19/2019My issue was resolved in a very timely manner, thank you
11/18/2019Great service and glad to be back up and running.....
11/15/2019Thanks for your help and following up on my questions!
11/15/2019Michael is the MVP. Always super helpful if I need help from ImageQuest.
11/15/2019Jason was super friendly and helpful. Keep up the amazing work over there!
11/15/2019Super job Michael! Thank you!!
11/15/2019Very efficient and resolved quickly.
11/14/2019Jason is great!
11/14/2019Daniel was able to get my phone line up and working. I was unable to hear incoming callers. As you can imagine, this was a major inconvenience. Everything is so much better now! ๐Ÿ™‚
11/14/2019Erick is Great!!!
11/14/2019Fast and prompt to resolve the issue! Thanks, Keith!
11/14/2019Keith was helpful and courteous and solved my problem quickly.
11/14/2019My call was answered with only a short hold period. There was not a tech available to help me, but my call was returned promptly and Jason solved my problem quickly.
11/14/2019I was extremely frustrated and let that affect my tone. Even though he could have been, Erick was never less than polite and did his best to resolve the issue.
11/13/2019every thing was good
11/13/2019Josh Quigley is wonderful and always has the optimal outcome when any project he is involved with requires technical expertise. He is a pleasure to work with always.
11/13/2019He fixed my problem on the first call
11/13/2019Rep I spoke with was great. Got my issues resolved in a timely manner
11/13/2019Erick is the man! Super fast and helpful
11/13/2019Thank you for your quick, courteous and helpful response to my request to have an email released from quarantine.
11/13/2019Resolved issue before I even knew there was an issue
11/12/2019Once again you always come through! Love, love, love!
11/12/2019Thanks to everyone for their help!!!
11/12/2019Excellent Prompt Service
11/12/2019Thanks Stephen. Appreciate the thorough research and great explanation.
11/12/2019It was prompt and effective.
11/11/2019Erick was fantastic, patient and helpful! Great job!
11/11/2019Jameson is always pleasant and works to get our issues resolved as quickly as possible.
11/11/2019Fast, easy, and my tech was great!
11/11/2019Michael was great - thanks
11/11/2019Awesome thank you
11/11/2019Jason Zumbro is the BEST!
11/8/2019Working perfectly, thank you Todd!!
11/8/2019Jameson was polite and patient. He helped me with my needs with ease. Thank you
11/7/2019Image Quest is always ready to help......staff is just awesome!!
11/7/2019Excellent Jameson! Thank you so much, that really helped us out!
11/7/2019Thank you for taking care of this
11/7/2019Fixed problem fast
11/6/2019Fast and easy fix, thanks guys!
11/6/2019Erick is a rock star as always.
11/6/2019Thanks-just wanted to be sure
11/6/2019Quick call back time got me back to work!
11/6/2019Thanks for speedy accurate setup Erick!!
11/6/2019My experience was great because the problem was quickly resolved and the team's very accommodating. Keep it up!
11/6/2019Demarcus was super helpful in getting to the bottom of the issue. Very much appreciated.
11/5/2019Painless process now. Thank you very much!
11/5/2019Michael kept working until he had the issue resolved. Thank so very much!
11/5/2019quick response time
11/5/2019very knowledgeable and an awesome guy!
11/5/2019Thanks for excellent service.
11/5/2019Always helpful. Took the time to review all my settings and educated on ways to fix if needed on my own.
11/4/2019Ticket resolved fast.
11/4/2019Got it right - tested it thoroughly - well deployed.
11/4/2019im really bad at giving any sort of reviews but he helped and fixed the issue and im very appreciative, thank you.
11/4/2019Erick was able to change my password, allowing me to log into the server ๐Ÿ™‚
11/1/2019Thanks for the quick response!
11/1/2019Looks great Michael! Thank you for the speedy setup!!
11/1/2019Jameson was so helpful and patient!!!
10/31/2019rather than just fixing the problem, I was shown how to avoid problems in teh future.
10/31/2019Daniel is awesome!
10/31/2019My problem was solved and you were able to recover all of my emails. Thanks . A great team at work. Ted
10/31/2019Michael was great...seemed to know Mac's too!!
10/31/2019My computer is working perfectly now
10/31/2019I had a problem with my authenticator app. My call was answered quickly and my problem was resolved easily and courteously!
10/31/2019My experience was great because we only needed to unlock my computer.
10/31/2019Michael very quickly helped me and solved both the issues I had. Friendly guy!
10/31/2019Mr Quigley got the job done quickly, and professionally with his "Can Do" attitude! He deserves a medal or ten.
10/30/2019Milton was very helpful and courteous!
10/30/2019Thank you!
10/29/2019It was a quick and effective response!
10/29/2019Michael was delightful!
10/29/2019Thank you
10/29/2019I think I spoke to Erick and he was super nice!
10/29/2019Answered me promptly after scaring me with this lol.
10/29/2019They were able to fix my issue and get back to me promptly
10/29/2019Thank you!
10/29/2019Thank you
10/29/2019Helped me resolve my problem.
10/28/2019thank you for being so quick and efficient - as always!
10/28/2019Thank you!!!
10/28/2019thank you!!!
10/28/2019Thank you!!!!
10/28/2019Erick resolved the main issue with quickness - Davis jumped in to offer backup. Great teamwork getting the problem fixed!
10/25/2019Speedy response time and great communication. Thanks so much!!
10/25/2019Promptly resolved the issue.
10/25/2019simple and easy
10/25/2019Always on yall's game. Thank you.
10/25/2019Quick and easy!
10/25/2019Thanks for taking so much time to help me this morning Erick!
10/25/2019Thanks to DeMarcus Brown for his assistance in getting our team back up and running with InContact phone system yesterday.
10/24/2019Michael worked throughout the day to resolve my issue, which he did. You are a lifesaver!!! Thank you.
10/23/2019Quick Response Time!!
10/23/2019It was a little frustrating thinking I was going to have to put my password in all the time to log in to Word but the IT tech guy went above and beyond and helped me out. Thank you!
10/23/2019Thank you for the fast response!
10/23/2019Thank you for the quick response!
10/22/2019Lori was a huge help recovery a file. Appreciate all the help she has provided!
10/21/2019Thank you for the fast response and solution to my Email!!
10/21/2019Erik was very professional, kind, and patient. He helped resolve the problems.
10/21/2019quick and easy - didn't even need to talk to anyone after my initial call. Thank you!
10/18/2019Davis does top-notch work! He understands our environment, has a great attitude, and works well under pressure. I always feel like we are in good hands when he answers the phone.
10/18/2019It was operator error, that means the situation was corrected before Image Quest assisted.
10/18/2019Thanks for fixing my Adobe issue
10/18/2019Erick fixed the problem quickly. Thank you!
10/17/2019resolved my issue right away . TY
10/17/2019Very quick to respond and identify the solution
10/17/2019please keep these people from scamming our email
10/17/2019Thanks for all you do to take care of our team!
10/17/2019Just an FYI- This message came to my 'Other' folder, not 'focused'.
10/17/2019Response time and correction of problems. Update
10/16/2019As always, the IT team delivered great service. I cannot tell you how helpful it is for the HR staff to have access to Adobe Pro.
10/16/2019Very timely response
10/16/2019Why does things like this happen? I tried for an hour to access Google web browser before contacting you. Oh well, it is working now.
10/15/2019Thank you!!
10/14/2019Josh is great at what he does and he is responsive during emergencies
10/14/2019Thank you VERY MUCH!
10/11/2019You guys always ROCK!
10/11/2019as always, fast and courteous service
10/11/2019Fast and quick resolution to this unexpected issue made my Friday better!
10/11/2019Perfect Michael, thanks!
10/10/2019It was solved fast, without any hassle.
10/9/2019It appears problem was resolved. Thanks!
10/9/2019Excellent service!
10/9/2019Always receive excellent service with ImageQuest:)
10/9/2019Showed/walked me through the steps to be able to complete myself going forward.
10/9/2019Great as always
10/9/2019Thanks for your Help!
10/8/2019Erick is always great at getting our issues resolved.
10/7/2019Thanks Michael!!
10/7/2019Fast and easy!
10/4/2019Issue was resolved quickly ๐Ÿ™‚
10/3/2019Mr Brown was able to get in and fix my issue right away. there was no down time.
10/3/2019Erick is Awesome!
10/3/2019Figured out what wiring was incorrect, thank you
10/3/2019Thanks fir (Solving) the mystery, Erick!!!
10/2/2019Called me back within 10 minutes and got my issue fixed! Thank you!!
10/2/2019Thank you for your help! YOUR STAFF are always so pleasant to speak with!
10/2/2019My issues was resolved in a timely manner. Technician was kind and knowledgeable.
10/1/2019fast and friendly
10/1/2019Erick is always super helpful and solves all issues with speed and accuracy. Thank you!!
10/1/2019You fixed it all!
9/30/2019Thanks Jameson!!
9/30/2019Erick was great and saved the day!
9/29/2019Prompt response on a weekend and Davis was very detailed in telling us how to safely get the computer back after the power failure. Thank all of you so much.
9/27/2019My experience was great because they quickly brought me what was needed!
9/27/2019Thanks for the quick response and guidance on the questionable email I received.
9/27/2019The issue was handled quickly.
9/26/2019Michael was super understanding and patient with me.
9/26/2019Davis was exceptional! He kept at it until we figured it out!
9/26/2019Quick resolution
9/26/2019Whoop Whoop Joshua!! Thanks so much!!
9/26/2019Great thank you!
9/26/2019thank you
9/25/2019Thanks Michael!
9/25/2019"Sad part is I called about 1:30 gave Sosha info and I did not get a return phone call. I called back 3 hours later, and Michael fixed my problem quickly."
9/25/2019Very helpful, resolved the issue in a few minutes.
9/25/2019Everything was handled in a professional manner and the issue was quickly resolved
9/25/2019Very good
9/25/2019Jameson finally got my computer fixed so that I can have multiple windows open and they don't get caught behind other documents and open in normal 100% view vs 250% view and my printer fixed so it only prints on one side. Thank you Thank you Thank you!
9/25/2019Erick is always Awesome and fixes my issues ASAP! Wonderful IT
9/24/2019Good Job Michael, thank you!!
9/24/2019Question was resolved very quickly!! Thanks!!
9/24/2019Erick is efficient and accurate as usual!! Thank you!
9/24/2019Erick is great
9/23/2019Erick is always very helpful!
9/23/2019Erick's immediate help on this issue is very appreciated! My users are quite happy and able to get parts out the door. Thank you!!
9/20/2019Professional quick to solve the problem
9/19/2019Thank you so much!
9/19/2019IT personnel professional and personable! Clear and helpful.
9/18/2019The support at IQ is always exceptional.
9/18/2019They quickly got me what I requested
9/18/2019Spoke to an IT Tech that was very helpful in setting up my two monitors, so I can view different items on each monitor.
9/17/2019All good
9/16/2019It was handled very quickly!
9/16/2019Davis followed up.
9/16/2019Image Quest made it easy to complete this task!! They logged in and got everything working! Just great!!
9/16/2019As Usual very helpful with my problems.
9/16/2019Thank you!
9/16/2019Appreciate you Davis!!
9/13/2019Immediate response. Keep up the good work Lori ๐Ÿ™‚
9/13/2019People can hear me clearly, muffled sound has gone away
9/12/2019Quick response
9/12/2019my experience was great because it took over an hour however all faxing, scanner, email add on were all complete and this has been on on going issue since last week.
9/11/2019My email was fixed !! ๐Ÿ™‚
9/10/2019Thanks Guys
9/10/2019I got a timely response to my request and the tech was accommodating.
9/10/2019Stephen is always my hero when I need him. Thanks, Stephen!
9/10/2019Working like a charm! Thanks Todd!
9/9/2019The response/action was fast.
9/9/2019Great job!
9/9/2019Thank you!
9/6/2019Thanks for the quick response, as always.
9/6/2019Erick was awesome!
9/6/2019Thanks for saving the day Davis!!!!
9/5/2019The technician resolved my issue quickly and effectively.
9/5/2019Great as always!
9/4/2019Problem was handled swiftly and with clear communication. Great job!
9/4/2019Wonderful!! Because he was courteous and professional, and got the job done i needed.
9/4/2019The issue i was having was resolved! Thank you!
9/3/2019Everything was resolved:)
9/3/2019Erick did a great job of checking to make sure that the suspect emails had not caused any damage.
9/3/2019thank you so much Erick !!!!!!
8/30/2019Thanks Jameson!!
8/30/2019This printing issue was resolved.
8/30/2019Lori was awesome in helping me with this issue. I had hundreds of notifications from the same person coming in every 10 min. She saved me!!
8/30/2019Perfect, thank you!!
8/30/2019Perfect Davis! Thank you for handling so quickly!
8/29/2019Image Quest comforts the frustration of our selves when our computers act up.
8/29/2019Erick was pleasant and quick, got me back up and running..
8/29/2019DeMarcus is always quick to resolve my issue, and does it with a smile on his face.
8/29/2019Thank you
8/29/2019Thank you
8/29/2019Thank you
8/29/2019Thank you
8/29/2019It was great got me right into Snap Big Thanks:)
8/29/2019Thank you
8/29/2019Thank you
8/29/2019Thank you
8/29/2019Thank you
8/29/2019Thank you
8/29/2019always done promptly and with great energy! Thank you.
8/28/2019I can now access the drive that has proprietary data that I need to function in my position. I can also save, delete and change the data as needed which before I could only save and not even that for a changed file.
8/28/2019I was very impressed with how quickly my request was addressed, the prompt follow up and amount of avenues tried in order to resolve. I was pleased with the follow up to make sure all was well.
8/28/2019Great thank you so much for the assistance
8/28/2019As always, Lori was very helpful. This was done very quickly, as well. We appreciate all of your help!:)
8/28/2019Davis was great - I greatly appreciate that my computer was up and running this morning, he went above and beyond. Thanks a million!
8/27/2019Quick response.
8/27/2019Perfect, thanks Davis!!
8/27/2019Thank you Angie!
8/26/2019Damian was able to take care of my call and fix it. He also tested it on the spot to make sure I was good to go.
8/26/2019Thanks Erick! Happy Monday!
8/23/2019Perfect! Thanks Damian!!
8/23/2019Thank you
8/23/2019This was done in a very timely matter. We appreciate all of your help! ๐Ÿ™‚
8/22/2019Thanks Damian!!
8/22/2019Super customer service! Many thanks to Damian.
8/21/2019The issue was resolved quickly and efficiently! ๐Ÿ™‚
8/21/2019Davis was very quick & effective in fixing my situation. Receptionist Johnathan was very nice as well. Thank you
8/21/2019Thanks for the quick response!
8/21/2019Daniel was so nice in coming over to assist Christi. He kindly explained that the software was already downloaded on the computer.
8/21/2019Thank you so much for the quick response to installing software files that required an administrator.
8/20/2019Always prompt response with a solution! Thank you!
8/20/2019Image Quest repaired the issue! Thanks.
8/19/2019He was sooo patient and completed his task. Great guy!
8/19/2019He fixed my problem.
8/19/2019Erick is super helpful and quick to respond.
8/17/2019Very thorough
8/16/2019Very Quick response and resolution.
8/16/2019we got it worked very quickly Damian is Awesome !
8/16/2019It was a very quick turn around, and we got exactly what we needed.
8/16/2019Looks like everyone is now able to receive our invites- that was a quick fix- thank you Amy and Brad!!!
8/16/2019It was fast!
8/15/2019The Field Services team is AWESOME!!!
8/15/2019Excellent! Very timely & very much appreciated! Thanks! Beth
8/15/2019The (ImageQuest) Verus IT team is the best! ๐Ÿ™‚
8/15/2019Jimmy Johns fast service!
8/15/2019Quick response
8/14/2019worked with Damian today. Great disposition with thorough knowledge of the system and how to help with my situation getting access to the fax e-mail for our system. He was also able to give me the name of our account manager so that I could talk with him and order a headset for my phone. Great experience!
8/14/2019Mr.King was professional and made sure the process was easy enough, the experience was as if I did not have an interruption through the day, quick fast and easy! Thanks for all your help.
8/14/2019Great thank you
8/14/2019This was a 15 round heavyweight battle and Erick was up for it. Thank you!
8/14/2019Mr. Fitzgerald took him time explaining everything to me and staying with me to make sure everything was running smoothly
8/14/2019My issue was resolved and the technician was excellent.
8/14/2019Great thank you
8/13/2019Thanks for being patient and helpful Damian!!
8/13/2019Good Job Jameson!! Thanks!!
8/13/2019Even though issue was difficult, Damian was patient and worked with me until the job was complete and issue fixed.
8/13/2019we received the SNAP agent access logins timely as needed, thank you
8/12/2019Not sure why this software continues to fail to load but Erick was able to restore it to functioning state.
8/12/2019Thank you Brad!!!
8/10/2019Technition was excellent to work with
8/9/2019The (ImageQuest at) Verus IT Team is very helpful and friendly!
8/9/2019Prompt service. Thank you !
8/9/2019Josh was quick and very helpful in resolving my issue. Thanks!!!
8/8/2019As always, a great experience!
8/8/2019He fixed my problem within 2 minutes!
8/8/2019Mr. Broadway is extremely helpful. He's always a delight.
8/72019He was so helpful and patient
8/72019Employee attended directly to my needs.
8/72019Good Job JAMESON!! Keep it up!
8/72019Quick and correct! Thank you Davis!!
8/72019Thank you
8/72019Thank you
8/72019Thank you
8/6/2019Damian is the BOMB! Thanks so much!
8/6/2019Jameson Fitzgerald was very helpful and explained the difference of the software we use and possible causes of my problem. I don't think we really know why I was having an issue but I am glad that some type of solution was found so that I can continue my daily tasks. So far, no problems. THANKS TEAM!
8/6/2019Erick was very nice and helpful.
8/5/2019Thanks for being available, Davis!
8/5/2019Did a great job of helping me get back on track!!! Had customers waiting for me!!!
8/2/2019Your quick response.
8/1/2019Good Job Erick!!
8/1/2019Thanks Erick!!
8/1/2019Thank you for keeping me updated
8/1/2019It was a company wide issue
8/1/2019Eric was so helpful and patient. Thank you!!
8/1/2019Thank you.
7/31/2019Very helpful and nice
7/31/2019Quick and accurate Thanks
7/31/2019Great experience, I got to know Daniel a bit better, he taught me things about IT I did not know about. Thanks guys! and girl!!!!
7/31/2019The problem was handled quickly and efficiently.
7/31/2019You guys are awesome!
7/31/2019As always, Erick was efficient and professional
7/30/2019Davis was able to remote into my laptop and discover the problem with my printer. He was kind, professional and resolved my problem fairly quickly!
7/30/2019Excellent Jameson! Thanks!
7/30/2019Courteous and helpful. I am not sure if asset inventory is image quest's responsibility or out in house iT dept but i appreciate you asking about it.
7/29/2019Image quest know the answers.
7/29/2019My experience was great because Angie worked tirelessly to resolve the issue, even following up twice. Great service!
7/29/2019Erick was very quick and responsive. Much appreciated!
7/26/2019Awesome and fast as alwats!
7/25/2019Perfect Angie, thank you!!
7/25/2019The representatives was very knowledgeable about the issue, stayed on the line until the issue was fixed. You're doing a great job!
7/25/2019Greatly appreciate the last minute request that you attended to. Thank you!
7/25/2019Thanks so much for your assistance! Beth
7/25/2019always helpful and very kind folks! Thank you!
7/25/2019Davis is very pleasant to work with and was able to fix the problem quickly.
7/24/2019Quick response.
7/24/2019Erick was kind and knowledgeable and didn't have a problem sharing his information with me.
7/24/2019The Help Desk was friendly and quick to return my call, and followed up with me to ensure that the issue was resolved.
7/24/2019The problem was fixed within 30 seconds and I now know how to tackle it myself in the future. Thanks!
7/24/2019Pleasant and explained the situation of what caused my issue.
7/23/2019It was completed very quickly.
7/22/2019Technition was very helpful and addressed my concerns in a timely manner.
7/22/2019Thanks Angie for helping this be quick and painless!!
7/22/2019so helpful and professional!
7/22/2019Love the follow up on an issue that I was not resolved by a different vendor. Thank you!
7/22/2019Damian was very helpful and got my connection fixed.
7/22/2019Thanks Josh for being prepared and executing timely!
7/21/2019He was patient with trying to get our new scanner to work.
7/21/2019The issue has been resolved.
7/19/2019Perfect, Thanks Jameson!!
7/19/2019Thank you so much for the amazing customer service and attention to detail. You guys are awesome and we are very grateful! <3 cat@mantis
7/19/2019Daniel did such a great job of helping me get everything hooked up the right way. He was very thorough and had patience with me. I'm thankful he helped me through this.
7/19/2019The problem was resolved timely
7/18/2019Thanks for acting so quickly after hours.
7/18/2019Davis Houk, in a person, is what made it so great. He was technically capable and willing to help me with a critical software issue involving not just my desk set, but the server and drive the software is loaded. He was willing to stick with the problem until the issue was resolved which took at least an hour. I was frantic as loss of this software was going to cost my firm addition money to not function immediately. I can't say good enough things about his competency, willingness to listen and comprehend, and patience with a distressed customer.
7/18/2019Damian was very helpful!
7/18/2019Fast and professional
7/17/2019prompt response.
7/17/2019Knew exactly what he was doing and resolved the problem promptly! Great work!
7/16/2019VERY QUICK!!!
7/16/2019Erick gets the issue working every time!
7/16/2019email working great, thank you!
7/16/2019Davis was easy to work with and knowledgeable. Thanks for the help.
7/15/2019Erick gets the issue working every time!
7/15/2019The guy you sent was very friendly and helpful
7/15/2019quick response time. thanks!
7/15/2019Because ImageQuest ROCKs with Knowledge!
7/15/2019Polite and quick service!
7/12/2019Erick was able to quickly get Citrix up and running with WellSky's SAMS so I am back in business! Thanks a bunch!
7/12/2019The problem was resolved! Thanks so much!
7/12/2019Very fast. thanks!
7/12/2019Awesome!!!! Very patient and got it to finally work!! Really appreciate it!
7/11/2019Thanks for remembering to follow up on his and get it done! Beth
7/11/2019Erick was great to work with!
7/11/2019Very helpful & fast to resolve issue.
7/10/2019We've had issues with out scanner for some time and it was solved today. Thank you!
7/10/2019fast fix
7/9/2019It was fixed fast!
7/9/2019Damian was very helpful! Very professional and polite!
7/9/2019Davis was a great help!
7/9/2019Quick and efficient
7/9/2019Davis always fixes the problem
7/8/2019Davis may the force be with you, always.
7/8/2019Damian was able to download Microsoft Teams in a flash and I was back in business. Thanks for your assistance!
7/8/2019Thank you for getting this last minute request done so quickly Erick!!
7/5/2019always a please
7/3/2019ImageQuest stayed on task long enough to analyze the issue and offer solutions. Thanks!
7/3/2019Awesome! Davis was able to locate and install Pulse Secure on my surface pro in a flash!! Locating this software in the past was difficult so this was great! He also quickly installed the other two programs that I needed. Thanks Davis!!
7/2/2019Thanks for sticking with us until we got things resolved today!
7/2/2019Davis resolved the problem quickly
7/2/2019Thank you so very much! The turn around was much faster than I expected.
7/2/2019Davis was able to make the necessary changes in a timely manner. Thank you.
6/28/2019My experience was great because every time I call the person on the other end of the line is so helpful and caring about getting the problem fixed. Your team Is super.
6/28/2019My experience was fantastic because Erick was able to figure out the problem really fast! Thank you
6/28/2019Eric was quick, knowledgeable and professional. Eric ROCKS!
6/27/2019Davis was able to add the VPN connection quickly. Thank you!
6/27/2019Quick setup
6/25/2019Thanks Andrew!
6/24/2019It was confirmed the message was legitimate.
6/24/2019Very fast response time
6/24/2019He was very helpful and patient with the issues
6/24/2019Always great to work with!
6/23/2019I assume all is fine with the laptop - thanks! Beth
6/21/2019Fast, friendly, easy. Thank you!
6/21/2019(He) did continue to look until he found the issue. E
6/21/2019Very quick. Thank you!
6/21/2019Great customer service, prompt response and corrections.
6/21/2019It confirmed what I felt about the suspicious email.
6/20/2019Davi(s) is phenomenal. It's as if his IT powers were bestowed Zeus...fortified by nature...and implemented by a man above all others
6/20/2019Always fast and efficient!
6/19/2019Quick response and resolution
6/19/2019It was handled promptly.
6/18/2019Davis worked diligently to resolve my issue. when it couldn't be solved with troubleshooting he followed up with an alternate path.
6/18/2019Immediate response! Thanks!!
6/18/2019Great assistance in resolving the problem. Very helpful and nice
6/18/2019excellent, quic(k) resolution
6/17/2019the problem was fixed. Erick dominated as always. Give him a raise!!!!
6/14/2019Tested/Working - Thanks for the quick turnaround Damian!!
6/14/2019Quick response and resolved my issue fast!
6/14/2019Davis always fixes the issue.
6/13/2019fast friendly service
6/13/2019Fast, friendly assistance
6/12/2019It was relatively quickly resolved and the guy I spoke with was pleasant!
6/12/2019Damian quickly resolved the problems with my dual monitors and access to QuickBooks yesterday. He was also able to help my co-worker by providing information for me to share with her. Thank you Damian!
6/12/2019Good job guys! Thanks!
6/11/2019Very fast, Thanks!
6/11/2019thanks for the help!!
6/10/2019Great as always
6/10/2019I sent a request that was preceded by the same request sent by someone else to which I sent a "disregard my request" note. It apparently was handled appropriately.
6/10/2019Thank you
6/7/2019They answered quickly and understood my issue and worked to resolve it in a timely manner, Very Professional team!
6/7/2019Very quick response thank you!
6/7/2019Thanks Erick! Patient with me as always!
6/6/2019An ImageQuest associate checked to ensure I had no viruses on my computer. Thank you for your help on this!
6/5/2019You guys Rock!!! Thank you.
6/5/2019Erick helped me download Visio quickly and it worked the first time.
6/4/2019Already done and working! Thank You!
6/4/2019Fast and efficient as always. Thanks, Stephen.
6/4/2019Davis rocks - sent me the instructions and I was able to correct my issue! THANK YOU
6/4/2019Stephen's an OG or IT
6/4/2019Trโˆšยฎs Bon Erick!!
6/4/2019Happy to get fast reliable service!
6/4/2019thank you!
6/3/2019image quest always solves problems quickly!
6/3/2019Perfect, Thank you Brad!!!!!!!
6/3/2019My issues was taken care of in a timely manor.
6/3/2019Right on time!
6/3/2019The response time it took to resolve my concerns was perfect. The IT representative was very professional and extremely helpful.
5/31/2019Erick Burgess is a man among men and a prince among the stars
5/31/2019So quick and helpful - thank you!
5/30/2019Polite and knowledgeable. Rep was patient with technology challenged user.
5/30/2019Very fast. Thanks!
5/30/2019Thanks Erick!
5/30/2019Thanks Andrew!!
5/29/2019Perfect Damian, thanks!!
5/29/2019Because you blocked these scammer fools:)
5/29/2019E. King was fantastic and went above and beyond to help resolve my issue.
5/28/2019Problem resolved!!!!!
5/24/2019Very quick to respond and solved the problem quickly. Thank you.
5/24/2019it took a little over an hour to get the return phone call.
5/24/2019Works so far ๐Ÿ™‚ Thanks Josh!
5/24/2019Nothing that would make it better or worse. Was not in the resolution process but the issue is resolved.
5/24/2019Davis was very helpful and was able to fix my issue in a timely fashion.
5/24/2019DBrown was an excellent help to figuring out the successful solution to my issue! thank you!
5/23/2019Many thanks!
5/23/2019Thank you, Davis!!!!!
5/23/2019The issue was handled quickly.
5/22/2019Took a few days for reply.
5/22/2019To begin, when I called this morning and spoke to Erick Burgess, he was very helpful and talked me off the ledge. He was able to resolve some issues that should never had happened, hence the Negative experience.
5/22/2019Thanks for yesterday Mark, good job!
5/22/2019When this tech called to resolve my issue, I was already on the phone with another tech resolving another issue. It was great to see multiple techs trying to get the job done.
5/22/2019Works like a charm, thanks DB!!
5/21/2019I have so many of these and they are dealt with swiftly.
5/21/2019Erick worked with me for a very long time until we were able to resolve my problem. I appreciate the initiative and the knowledge offered!
5/21/2019Thanks DeMarcus!
5/21/2019Thanks Andrew!
5/21/2019Thanks Damian!
5/21/2019Thanks Erick!
5/20/2019Works great.
5/17/2019The quick response time
5/17/2019As always, the tech was courteous and professional and got the job done!
5/16/2019I received the help I needed very quickly.
5/16/2019Thanks, Erick!
5/16/2019Thanks, Davis!!
5/15/2019Very quick response to my question.
5/15/2019Davis went above and beyond to get this finished! Thanks!!
5/13/2019Working great, thanks Davis!
5/9/2019Fast accurate service! Thank you Erick.
5/9/2019Thanks Davis! Your help is appreciated!
5/9/2019My nightmare became a dream. Thanks!
5/9/2019Erick did not give up when he was having trouble fixing the scanner. He was very nice on the phone and very helpful!! Thank you Erick for your help. You ROCK!!
5/8/2019Technician was expedient & knowledgeable.
5/8/2019This was an accident - should have been - Great job!
5/7/2019Very quick!
5/6/2019Resolved quick
5/6/2019Thanks, Davis!
5/6/2019Lol, this is from March! I've slept since then ๐Ÿ˜‰ Thanks, Todd!
5/6/2019Corrected the problem.
5/6/2019thanks for the help!!! ๐Ÿ™‚
5/6/2019Andrew is terrific!
5/6/2019Thanks Erick ~ Happy Monday IQ!
5/3/2019It appears that something was completed even though when I logged in for the 1st time today it went through yet another update beyond the multiple ones Mark endured last evening. Hopefully, now, the updates will occur and not sabotage me while I attempt to work.
5/3/2019DeMarcus is awesome, awsome attentive and helpful!!!
5/2/2019Damian was persistent in working with other vendors to make sure our phone issues were resolved. He kept me updated on a. daily basis and, considering that the other vendor was not overly responsive or willing to help, he made sure that the problem was fixed as soon as possible.
5/2/2019I got my zip file opened. That is all I needed.
5/2/2019so responsive! thanks for everything
5/2/2019Winner winner chicken dinner
5/2/2019Immediate response. Thanks, Brad.
5/1/2019Timely responses.
5/1/2019DeMarcus is a rockstar!
5/1/2019you are killing it today!
5/1/2019Damian is VERY helpful and friendly.
5/1/2019completed quickly! thanks.
5/1/2019Thank you, Todd.
5/1/2019Thanks Andrew!!
5/1/2019Perfect Damian!
4/30/2019appreciate the quick response
4/30/2019Davis is great!
4/30/2019Excellent work guys, you saved the day!!!
4/30/2019Issue was resolved quickly.
4/30/2019Thanks Big D
4/29/2019he was patient as we navigated through the screens and figured out the issue.
4/29/2019A BIG THANK YOU!!! This sync resolution became more involved than anticipated stemming from issues with the recent migration. The entire time to resolve was well over an hour, but the experience was very friendly and professional. Great job as always! Ron
4/26/2019Easy and fast, my assigned tech person was nice and patient when I should have already tried to restart my computer
4/26/2019Thank you Angie! Working like a charm!!
4/26/2019good job
4/26/2019Quick and agile response in determining that the suspected email was indeed fraud....great job as usual! Thx, Ron
4/26/2019Quick, courteous, efficient
4/25/2019fast, effective, efficient.
4/25/2019Erick was prompt and courteous in explaining how it would be resolved.
4/24/2019Problem resolved in 5 minutes
4/24/2019Erick was very helpful
4/24/2019You guys ROCK.
4/24/2019The ImageQuest team worked diligently on my issue until it was resolved. Thank you!
4/24/2019Trying to get used to a different system can be a challenge. Your staff it always so helpful. Thank you, Liz
4/24/2019Damian is the best. Great job!
4/23/2019helped with the hacker emails!!! thanks!
4/22/2019it was very quick
4/19/2019Perfect, thanks guys!!
4/19/2019Efficient and fast
4/18/2019Resolved my issue quickly !!
4/17/2019He was very patient and easy to work with!
4/17/2019This repetitive problem has not reoccurred in 5 days and counting.
4/17/2019Quick, easy and problem solved. Thanks Erick!
4/16/2019Thank you for explaining what to expect when I send a secure email.
4/16/2019Helped me out very quickly!
4/16/2019Thanks Damian!
4/16/2019Thank you.
4/15/2019Thanks so much - fast excellent service
4/15/2019Prompt response.
4/15/2019Got this so fast. You guys rock!!
4/12/2019Took less than 5 minutes to complete.
4/11/2019I can't even remember what this was for???
4/11/2019You're awesome
4/11/2019Davis was very polite and he got my email back up and working very quickly. Thank you!!
4/11/2019Terrific assistance as always - thank you!
4/10/2019Thanks as always - you all are the best!
4/10/2019Andrew got to the bottom of the scanning issues - all is great and I don't have use the other scanner that makes enormous files anymore... YES!!!
4/9/2019You're on a roll here Davis, keep it up!!
4/9/2019This user also looks great, thanks again Davis!
4/9/2019Looks great, thanks Davis!
4/9/2019Erick was very helpful and efficient. Thanks.
4/9/2019Damian was understanding of my computer illiteracy.
4/9/2019the response was prompt and problem was fixed
4/8/2019Whoop Whoop! Thanks Damian!
4/5/2019Thanks Davis!
4/5/2019Nice work on this one.
4/5/2019Thank you again for the awesome service.
4/4/2019Thank you DeMarcus! I would still like to know how .61 was routing to .76 when we replace for future printers.
4/4/2019It was resolved quickly.
4/4/2019Quick to get it resolved.
4/3/2019Quick response and you guys are always helpful!
4/3/2019Davis, all seems to be resolved as far as I know. Will let you kno if that changes. Thanks, as always, for your help! Good job!
4/3/2019Thanks Davis!
4/2/2019My computer had network drivers could be found and the issue was resolved in a timely manner.
4/2/2019Lightening fast, thanks Erick!
4/1/2019Thanks for the prompt response!
4/1/2019Thanks Damian!
3/31/2019Perfect Davis, thanks!
3/31/2019Laptop received, will check it out! Thanks!
3/30/2019Awesome as always!!! Thanks.
3/29/2019Request was completed so quickly - thanks as always! Great to see Kim yesterday too!
3/29/2019Todd worked diligently to fix my driver issues. Thanks for the hard work, Todd!
3/29/2019Excellent as always!
3/28/2019It was quick and painless.
3/28/2019Solved the problem quickly.
3/28/2019Thank you so much for your assistance!
3/27/2019Fast and efficient.
3/27/2019Fast, efficient, correct, and great communication. Thank you.
3/26/2019Easy and efficient
3/25/2019Thanks, DeMarcus!
3/25/2019Quick response, thank you.
3/25/2019DeMarcus Brown methodically traced down the problem and rebuilt as needed. Thanks!! Steve
3/25/2019Andrew was very efficient and pleasant to work with. Thank you, Me!
3/22/2019Damian responded quickly and was able to fix my problem immediately.
3/22/2019Thank you!
3/22/2019Very fast!
3/22/2019Wonderful!!! Erick was incredibly helpful and restored our lost drive.
3/22/2019Perfect, thanks!
3/21/2019Quickly done.
3/21/2019Done fast.
3/21/2019Very Quick.
3/21/2019Angie worked so hard on this one for me! Thank you so much for your dedication to getting me an answer. Thanks again!!
3/21/2019Quick service to resolve the issue!
3/21/2019Thanks Damian!!
3/21/2019Whoop! Whoop! Who's the man!!
3/21/2019My experience was great because we thought we were going to have to pay additional money to have the emails we needed exported, but Stephen Bratcher walked us through everything and showed us how to export the emails. Thanks so much for your help Stephen!
3/21/2019Thanks Davis! Mission accomplished. Bryan just received an email from her!!!
3/21/2019Working like a charm, thanks Todd!
3/21/2019Thank you! Damian was a great help!
3/21/2019It was finished quickly and efficiently. Thank you!!
3/20/2019Davis was patient and helpful! Thanks!
3/20/2019Thanks all is well
3/20/2019Efficient and courteous service.
3/19/19 Davis went above and beyond to solve my issue. I told him I could wait but he sought out a solution to my issue anyway. I am very thankful that he did.
3/5/2019Working perfectly, thanks!!
3/5/2019Excellent Andrew!
3/4/2019Thank you to Davis, Brad and anyone else involved in solving this issue in such a quick manner.
3/4/2019Perfect, thanks Stephen!
3/4/2019Thanks Damian!
3/4/2019Damian was nice and very patient with me.
3/2/2019You were quick to respond. You understood exactly what my problem was and fixed it!
3/1/2019I'm sure you did fine if the backup is occurring. Thanks!
3/1/2019Davis is awesome! He installed 4 different software aps that I needed, and addressed 3 or 4 other issues for me. He also followed up with me today as he said he would earlier in the week. I was very impressed by the amount of work he accomplished in less than 1.5 hours. I stay very, very busy, so I appreciate how efficient he was. I could tell he is very knowledgeable about what he is doing. Thanks Davis!
3/1/2019Immediate response. Excellent service
3/1/2019Always responsive. I don't give you all enough thanks.
3/1/2019Davis did a great job in following up with this repair
2/28/2019Damian was very easy to work with and got me fixed up!
2/28/2019Problem was fixed
2/28/2019My experience was great because it was resolved very quickly! Thanks a bunch!
2/26/2019Thanks for bailing me out again. I've lost at least 3 days of work but this solution puts me back in business
2/26/2019Davis & Angela worked with me & walked me through step by step until the problem was corrected!!! Thank you!!!!!
2/26/2019The Support of Mr. Burgess.
2/26/2019Quick response
2/25/2019My experience was great because I got a very fast response rate.
2/25/ always!!!
2/25/2019Great experience as always
2/25/2019Request complete quickly.
2/22/2019Thanks Erick, these hackers are bonkers!!
2/21/19"DeMarcus resolved my printer problems and I am very thankful! Kim"
2/21/19"Fast and courteous service. Right on!"
2/20/19Thanks Demarcus!
2/20/19Excellence in service. Many Thanks!
2/20/19Y'all are awesome!!!
2/20/19Thanks for preventing future heartache Angie!!
2/20/19Fast, easy, no extra input needed.
2/20/19Stephen resolved the problem quickly and kindly!
2/20/19Quick and easy resolution
2/19/19"As always, polite, professional, knowledgeable customer service. Thank you!!!"
2/19/19It was resolved quickly.
2/19/19Excellent Demarcus!! Thank you!
2/18/19Thanks, DeMarcus! It helps that you can work on this while I am doing other things away from my computer. It's behaving now!
2/14/19Thank you for the consistent communication and updates!!!
2/14/19"Damian was so helpful and very professional. He helped with my problem right away."
2/14/19"Mr. Davis is great because he corrected the issue with my computer!!! Thanks."
2/13/19Helpful, courteous and efficient.
2/12/19Everyone tried to help us to respond quickly to our needs. My research was going to require more than a week.
2/12/19Quick and smooth Thanks
2/12/19Thanks for resolution Steve!
3/11/19 My tech was super nice!
3/11/19 Thank you for your help. It's been a real nightmare this tax season.GOOD JOB
3/11/19 As usual, great response from Milton.
3/8/19 As always, the "cleaning crew" cleaned my problems up. Many thanks for the great assistance!
3/8/19 Davis was very efficient in taking care of my issue.
3/8/19 resolved quickly
3/8/19 Eric was very patience with my issue and he was very polite.
3/7/19 Great work. Thank you so much Demarcus!
3/6/19 My experience was great because Eric helped me recover a document that disappeared.ย  I was going to have to go back to client for a signature.Please acknowledge ERIC he is AWESOME!
3/6/19 Taken care of very quickly. Thanks!
2/11/19 Fast and efficient service.
2/8/19 My experience was great because of Davis!
2/8/19 Davis I appreciate your help. A little disappointed that it took so long to figure out it was the battery backup that was source of problem.ย  That's not a reflection on you.ย ย  Thanks again!
2/7/19 Quick response and friendly attitude
2/7/19 Fast resolution.
2/7/19 Quick fix.ย  Quick response.
2/7/19 A great help in the time of need. Thanks for being so prompt in getting the job done.
2/6/19 Eric!
2/5/19 Issue was resolved in a timely manner.
2/5/19 10 Smiley faces to Erick! Thank you!!
2/5/19 thanks
2/5/19 You started working on the problem as soon as I called and fixed the problem as fast as possible.
2/4/19 My experience was great because the problem was addressed and fixed immediately.
2/4/19 Fast and efficient service.
2/1/19 It was time sensitive and they made sure to get back with me before end of day and got the situation taken care of.
2/1/19 The ticket was handled in a timely manner and the Technician was knowledgeable about the issue.
1/31/19 its working Thank you
1/31/19 Davis fixed, what I had no idea on what to do. Davis you are Great!!!! Thanks!!! Image Quest Crew Rocks!!!
1/31/19 The team member was courteous, professional, and most of all, he took care of my issue quickly. THANK YOU!
1/31/19 Super fast!1/31/19Josh and Matt provided valuable information and insight during our phone call with RJ Young. Thank you!
1/31/19 Because I was in a crunch to get new check printer set up so I could print checks for closing this morning! You came thru and got it done for me!! Thanks sooo much!
1/30/19 was so amazing! he helped out so much! This is the best experience I have had since working with the company.
1/30/19 Thanks Damian!
1/30/19 Thanks Erick!
1/30/19 Thanks again Erick!
1/30/19 Thank you!
1/30/19 very fast
1/30/19 Quick, effective help setting up an eFax account. Thank you!
1/29/19 Erick was great even though I told him we love DeMarcus LOL.
1/29/19 Thanks Demarcus!!
1/29/19 Access to our website through the host was granted in a timely manner and with the proper security protocols. I continue to be so impressed with the level of customer service WC receives from ImageQuest!
1/29/19 Fixed very quickly!1/29/19Understood the issue, and got it resolved. And showed me how to fix the issue in the event it pops up again.
1/29/19 It is still popping up but I feel better knowing it is ok.
1/28/19 Issue resolved! Thanks!
1/28/19 Perfect Brad, thanks!!
1/28/19 helpful ๐Ÿ™‚
1/28/19 Thanks!
1/25/19 Imagequest gave excellent service as always! Thanks
1/25/19 Prompt response and issue was fixed immediately. Thank you!
1/24/19 Quickly adjusted our team settings in ticket board. Thank you!
1/24/19 Its always great when you have Demarcus handling your requests!!
1/24/19 Very Helpful and issue seems to have been resolved. Thanks!
1/23/19 Thank you
1/23/19 Because Mr. A. Shannon knows what to Do! Thanks
1/23/19 That was fast and efficient work.
1/23/19 Eric Burgess is a Rock Star!!!!! I have dealt with him on a number of occasions now and he is always great!1/23/19Quick and correct! Thanks Erick!
1/22/19 Demarcus is the BOMB!
1/22/19 DeMarcus is the BEST!!!!
1/22/19 Timely resolution - thanks so much!
1/22/19 You guys got our network back up in about 20 minutes. Great Job.
1/22/19 Thanks Erick!
1/22/19 Thank you for your response to my question.
1/22/19 resolved quickly thank you
1/22/19 Damian responded to my inquiry quickly.
1/22/19 Thanks Demarcus! Have a great Tuesday!!
1/21/19 I received timely response and assistance.
1/18/19 quick and done right
1/18/19 Eric is always very easy to work with and is very diligent.
1/18/19 Because you are good!
1/18/19 You guys did great - Windstream did not. Have a great Friday over there!!
1/18/19 Mark is wonderful!!!
1/18/19 Demarcus made me feel calm and confident that this issue would be fixed.
1/17/19 thank you!
1/17/19 Demarcus worked with me until my problem was solved. He was very patient and persistent.
1/17/19 Quick, effective response. Thank you!
1/16/19 Quick action and explanation in response to our request. Thank you!
1/16/19 Checked out my emails and really didn't find anything. May have just been a temporary glitch where I was getting duplicate emails. Have not been getting them now!
1/15/19 Thanks for fixing the problem! ๐Ÿ™‚

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