CUSTOMER REVIEWS
| Date | Comment |
|---|---|
| 06/29/2020 | Jason was great |
| 06/29/2020 | great help |
| 06/29/2020 | my issue was resolved |
| 06/29/2020 | So quick to respond! |
| 06/29/2020 | Perfecto! |
| 06/29/2020 | Matthew was able to remote in and confirm that this email was indeed fraud, and took the appropriate steps to flag the address to block future attempts as well as deleting the email from my inbox and trash folder. Great job as always....thank you! Ron |
| 06/29/2020 | great job |
| 06/29/2020 | excellent response time to handle a customer |
| 06/29/2020 | Jason is responsive and helpful (as always) thank you! |
| 06/29/2020 | Jason is awesome, ALWAYS! Patient and always has helpful advice! Thanks Jason! |
| 06/27/2020 | very fast response 🙂 |
| 06/26/2020 | Michael was FANTASTIC!!!!!! He's a keeper!!!!! Thank you Michael for your AWSOME help. |
| 06/26/2020 | Jason fixed my issue quickly and with ease. 🙂 Thank you! |
| 06/26/2020 | Jason is always helpful and patient. |
| 06/26/2020 | Matt was great - thought outside the box with a unique issue. I appreciate his persistence in getting in touch with me. |
| 06/26/2020 | good service |
| 06/26/2020 | Very quick and responsive! |
| 06/26/2020 | Good |
| 06/26/2020 | Fixed issue |
| 06/26/2020 | Glad to have support when needed. |
| 06/25/2020 | great |
| 06/25/2020 | Thank you |
| 06/25/2020 | The service was swift and the problem was taken care of. |
| 06/25/2020 | Thank you Matthew for taking care of this. |
| 06/25/2020 | Thank you very much for your quick response |
| 06/25/2020 | Jason is always terrific! |
| 06/25/2020 | Jason is Awesome |
| 06/25/2020 | Quick and helpful |
| 06/25/2020 | Matt Bushmann resolved the question quickly. Thanks! |
| 06/24/2020 | Thanks! |
| 06/24/2020 | Thank you! |
| 06/24/2020 | Good Description of what to do next. |
| 06/24/2020 | great |
| 06/24/2020 | Matthew was very helpful and did not give up until he had solved my issue. |
| 06/24/2020 | gOOD. |
| 06/24/2020 | Quick service |
| 06/24/2020 | quick and though |
| 06/24/2020 | Matthew stayed with me until the problem was solved. He was very easy to work with. |
| 06/24/2020 | 🙂 |
| 06/24/2020 | Great service by Matthew |
| 06/24/2020 | Quick call back and answered by questions |
| 06/24/2020 | Fast and done within a couple minutes! |
| 06/24/2020 | good orientation |
| 06/24/2020 | Matthew tried to do what he could. |
| 06/24/2020 | It was quick and easy. |
| 06/23/2020 | Him being patient!!!! Thanks |
| 06/23/2020 | issue resolved. |
| 06/23/2020 | Got me in ! |
| 06/23/2020 | Fast results |
| 06/23/2020 | Crushed another one - TY Erick |
| 06/23/2020 | Erick was fantastic. Super nice guy. And he helped with my problem! #score |
| 06/23/2020 | Thank you !! |
| 06/23/2020 | Super fast |
| 06/23/2020 | issues reslolved. |
| 06/23/2020 | Good work |
| 06/22/2020 | Jason is always so helpful. We worked out a plan for tomorrow morning when I am at the office to get this resolved. |
| 06/22/2020 | thank you!!! |
| 06/22/2020 | Very Quick response! Thank you! |
| 06/22/2020 | Thanks |
| 06/22/2020 | Helpful, quick, and easy directions to follow. |
| 06/22/2020 | Matthew fixed my problem quickly and easily. Thanks |
| 06/22/2020 | Pleasant attitude and very helpful. Thank you |
| 06/22/2020 | The response time to my request was only minutes. The person helping me (Matt Gary) was very helpful and explained how and why when going through the process of fixing my problem. |
| 06/22/2020 | thank you! |
| 06/22/2020 | Speedy service! |
| 06/22/2020 | I am very pleased with the service. Matt was extremely persistent, and he did not stop until he resolved the problem. Great job!! |
| 06/22/2020 | thanks! |
| 06/19/2020 | Thanks Michael! |
| 06/19/2020 | Matthew helped me immediately and spent time with me making sure I felt confident that my email was not hacked. He was super. |
| 06/19/2020 | very quick process. I like working with Matthew. |
| 06/19/2020 | Problem resolved. received emails/texts with info where i knew it was being worked on. That is a big help as i have to give updates to Sr mgt and users. |
| 06/19/2020 | Jason is amazing. Thank you!! |
| 06/18/2020 | Michael Beach was awesome i have cleaned email and works great thank you so much Michael !!!! |
| 06/18/2020 | Awesome as always. Thanks for the prompt response. |
| 06/18/2020 | glad you guys have my back! |
| 06/18/2020 | very quick response |
| 06/17/2020 | My experience was great because the response time was very prompt, the technician was knowledgeable and patient with me during the call. He was able to navigate me accordingly to a solution for my request. |
| 06/17/2020 | This worked out great with the new monitors |
| 06/17/2020 | Matt explained the problem that I had with the no internet connection. He tells me to call back if this issue continues to happen. |
| 06/17/2020 | Quick response, thx |
| 06/17/2020 | Excellent!! Thank you for the quick attention to our surprise mini-emergency. Very appreciated!! |
| 06/16/2020 | quick response with good instructions |
| 06/16/2020 | He's always so patient and kind!! |
| 06/16/2020 | Michael FINALLY got things fixed!!! THANK YOU |
| 06/16/2020 | Matthew was very helpful in sending a large zip file via email. Thank you so much! |
| 06/16/2020 | Matt was professional, friendly, and helped me identify the issue quickly. Great to work with! |
| 06/16/2020 | Stephen is awesome |
| 06/16/2020 | Erick is easy to work with and always helps me figure out the issue at hand! |
| 06/15/2020 | I received a fast response and resolution |
| 06/15/2020 | I received a call not too long after submitting a ticket. Matthew is very nice. I like working with him. However, the issue seemed to be quite a significant issue because it appears it took the rest of the day before the issue was resolved. |
| 06/12/2020 | Erick Burgess was super friendly, handled my problem quickly and made sure I understand what he did and what I needed to do for the future. Couldn't have gone better! |
| 06/12/2020 | Always fast and excellent services. Thanks üòä |
| 06/11/2020 | Thank you Matt!! |
| 06/11/2020 | Glad to know things are working correctly on our end! Thanks Matt! |
| 06/11/2020 | I considered this to be a very timely response and very satisfied with how quickly they resolved the issue. Very much appreciated! |
| 06/11/2020 | Thank you for your quick response |
| 06/11/2020 | The quick response always makes me feel like a VIP! |
| 06/11/2020 | Logins were sent to me quickly! Thank you! |
| 06/11/2020 | Erick was great! |
| 06/10/2020 | Such a quick response time, thank you!! |
| 06/10/2020 | fixed it and was nice! |
| 06/10/2020 | Prompt call back and a solution each and every time with Erick. |
| 06/10/2020 | MGary accommodated my work schedule to get my needs resolved. |
| 06/10/2020 | Erick was awesome like always !! |
| 06/10/2020 | One again Jason rocks!!!! |
| 06/9/2020 | Jason is very nice and the process was faster than i ever expected!! SO HAPPY |
| 06/9/2020 | Super friendly. Issues resolved within minutes. And I am able to work efficiently again after not being able to access files for months. (Prior to having ImageQuest services) |
| 06/9/2020 | My experience was great because both reps I spoke with went out of their way to assist me. |
| 06/9/2020 | Jason Zumbro was very helpful and patient. |
| 06/9/2020 | Jason is always so helpful!!! |
| 06/9/2020 | Thanks Jason! |
| 06/9/2020 | They got back to me fast |
| 06/9/2020 | super easy to work with, and VERY nice. Had issue resolved in a matter of minutes. |
| 06/9/2020 | Communication after the request was great! S Bratcher completed my request quickly |
| 06/9/2020 | Resolved very quickly |
| 06/8/2020 | Thanks Angela. |
| 06/8/2020 | Jason called me quickly and he was very very nice. 🙂 |
| 06/5/2020 | Thank you Andrea for your patience and excellent Ticket triaging! |
| 06/5/2020 | Thanks Erick! |
| 06/5/2020 | Matt was kind and very helpful. Solved my problem quickly. Thank you! |
| 06/5/2020 | Matthew is awesome as always. Thank you |
| 06/5/2020 | Jason was able to trouble shoot and tell me exactly what to do when I had trouble uploading an app to my phone. He called back exactly when he said he would. Overall awesome experience! |
| 06/5/2020 | Erick fixed the issue and was super pleasant on the phone. |
| 06/5/2020 | Mathew resolved through issue quickly. |
| 06/5/2020 | I LOVE THE FAST RESPONSES! I CAN GO ON TO SOMETHING ELSE AND IT MAKES MY DAY! THANK YOU! |
| 06/4/2020 | Jason was so quick and super nice! As always! |
| 06/4/2020 | Milton and Brad did a great job..........very responsive! Thanks as always! |
| 06/4/2020 | Imagequest is always helpful to our team when we reach out. |
| 06/4/2020 | Handled quickly. Thanks! |
| 06/4/2020 | Took him 3 minutes to get my email back up and running' |
| 06/3/2020 | THANK you to Lee Walton and Todd Broadway! |
| 06/3/2020 | Erick Burgess is fantastic! Hope to work with him again if the need arises. |
| 06/2/2020 | They took the time to hear out the problems without just launching into what they thought would fix it. That way we quickly identified the real problem instead of going through a bunch of basic trouble shooting i had already tried. |
| 06/2/2020 | to the point, easy to follow the instructions |
| 06/2/2020 | Thanks! |
| 06/2/2020 | Fast service |
| 06/2/2020 | Marlon quickly called me on my issue and was able to resolve it! |
| 06/2/2020 | Call back was fast and problem resolved quickly. Great Job |
| 06/2/2020 | The person I spoke with (I think his name was Matt?) was very responsive and talked me through the issue without talking down to me. |
| 06/2/2020 | Erick is always a pleasure to deal with. Thank you so much for your help as always. |
| 06/1/2020 | Very responsive |
| 06/1/2020 | Always prompt and successful in solving my problems/obstacles. Thanks! 🙂 |
| 06/1/2020 | THank you! |
| 06/1/2020 | Very helpful, friendly, and fast |
| 06/1/2020 | Prompt and resolved quickly. |
| 06/1/2020 | Matt is always friendly, efficient and helpful. Thank you! |
| 06/1/2020 | Matthew with Image Quest is always on point. He explains the solution to the problem and makes it look easy. Thank you Matthew for teaching me and giving me the chance and efficiency to work from home. Thank you for being patent. |
| 06/1/2020 | As always, Jason Zumbro worked his magic! Problem fixed. |
| 06/1/2020 | Mark was awesome, as always. Thanks IQ |
| 06/1/2020 | Proactive. Thank you! |
| 05/29/2020 | Jason as always helped me get going again. |
| 05/29/2020 | Jason is the BEST! |
| 05/29/2020 | Matthew found notes that I could not find. THANKS!!! |
| 05/29/2020 | Jason Zumbro was extremely professional, timely, and attentive with his support on this ticket, especially with such a sensitive matter. Thank you very much!!! |
| 05/29/2020 | Very knowledgeable and efficient. |
| 05/29/2020 | Done as requested. |
| 05/28/2020 | Erick was very helpful resolving my issue and was a nice person to chat with while working on it! |
| 05/28/2020 | Erick made it a point to get with me on this. I scheduled it and was told #1 priority but never heard from anyone on Wednesday and it rolled over to Thursday which was a day of which I had two mandatory meetings to attend. Now I can catch up on the last three days scanning! Thank you Erick! |
| 05/28/2020 | Everyone I spoke with was very helpful. |
| 05/28/2020 | Very fast response! Matt was very pleasant to work with. |
| 05/28/2020 | Erick was great and called back so quickly...Thanks1 |
| 05/27/2020 | My experience was helpful and efficient. Thank you! |
| 05/27/2020 | Issues were fixed in a quick manner and Jason is always helpful and great to work with. Thank you! |
| 05/27/2020 | The issue was fixed in a timely manner. |
| 05/27/2020 | Thank you for your response! |
| 05/27/2020 | It was a simple fix and got me working in a short amount of time |
| 05/27/2020 | Stephen is on point! Always knows what to do. Give that man a raise! |
| 05/27/2020 | Matt was so helpful and got my computer VPN setup with ease. Thank you, Matt and Image Quest!! |
| 05/26/2020 | every thing was handled promptly and the gentleman was very pleasant 🙂 |
| 05/26/2020 | Thanks for the prompt service. Are you considering added space? The same thing happened in Nashville last week on my office computer. |
| 05/26/2020 | Very helpful and through in helping get to the root of the problem |
| 05/26/2020 | Mark is wonderful to work with. Thank you! |
| 05/26/2020 | Jason and the whole team were super quick, and very kind! 🙂 Thanks for your speedy help! |
| 05/26/2020 | Stephen knocked it out of the park! |
| 05/26/2020 | Jason took care of my request in the matter of moments! |
| 05/23/2020 | Erick didn't give up on getting my remote connection back up and running. Thanks for all your help! |
| 05/22/2020 | responded quickly and got it taken care of ASAP! I always enjoy working with Jason. Has a great attitude and it always willing to work through the issues. |
| 05/22/2020 | Matthew resolved my problem of not being able to generate & transmit results through drug pak. I appreciated him following up on this the next day to get this working properly. |
| 05/22/2020 | Good communication and great professionalism. Wouldn't expect anything less from IQ! |
| 05/21/2020 | Jason is AWESOME! |
| 05/21/2020 | Thanks Michael!!! |
| 05/21/2020 | Michael B was very professional, very cheerful and VERY helpful! (Sorry this got past me earlier!!!!!) Great job! |
| 05/21/2020 | Prompt response from Matthew G! Many thanks! |
| 05/21/2020 | I was having trouble printing to my printer from my laptop. Matthew fixed the problem. |
| 05/21/2020 | Matt did an amazing job assisting myself and my coworker. Very patient and was easy to work with! |
| 05/21/2020 | I was informed that ImageQuest is aware of the issue and working toward a resolution. |
| 05/21/2020 | one touch fix of the issue |
| 05/21/2020 | The response time was very quick! |
| 05/21/2020 | Good job. VPN is working great! Kathey |
| 05/21/2020 | He fixed my VPN where I could log into my workstation from a home laptop |
| 05/20/2020 | Michael did a great job with a great demeanor! |
| 05/20/2020 | Thanks for the quick reply.Good job |
| 05/20/2020 | Jason called me within a few minutes and we got everything resolved. He was very prompt and I appreciate that. |
| 05/20/2020 | Jason always has a solution and a fast respond time. Thanks! |
| 05/20/2020 | Always fast service! |
| 05/20/2020 | I was contacted pretty quickly and problem solved quickly as well. thanks. Georgia |
| 05/20/2020 | Jason Zumbro is awesome, thank you |
| 05/19/2020 | Fast easy response |
| 05/19/2020 | FABULOUS!!! |
| 05/19/2020 | Prompt and efficient - Thanks Jason! |
| 05/19/2020 | I appreciate the quick response from Matthew regarding an issue I had with Microsoft Teams. I don't know what I would do without ImageQuest. Thanks again! |
| 05/19/2020 | Matthew was very quick to respond and helpful in resolving my issue with Microsoft Teams. Thank you very much! |
| 05/19/2020 | fast |
| 05/18/2020 | Thanks! See you again in six months! |
| 05/18/2020 | Davis was great and fixed the email |
| 05/18/2020 | Erick has a great personality and very friendly!! |
| 05/18/2020 | Great job Jason. Quickly resolved. Thank you!!!!! |
| 05/18/2020 | Matt was helpful and quickly resolved my problem with Adobe PDF |
| 05/18/2020 | Answered quickly and conclusively. |
| 05/15/2020 | Very quick response, thank you! |
| 05/15/2020 | Thank you for calling so quickly, I was unable to work my files and it was handled within an hour! |
| 05/15/2020 | Erick is always quick and fixes my issues thank you |
| 05/15/2020 | Michael was thorough and detailed. Give that man a raise!...or some gummie bears... or a happy meal. |
| 05/14/2020 | super fast and very helpful! |
| 05/14/2020 | Jason was very prompt and courteous. Thanks for the quick help. |
| 05/14/2020 | Thank you! Response was prompt & friendly. |
| 05/14/2020 | Didn't get email after I said to put it thru.... |
| 05/14/2020 | Someone got back to me very quickly and resolve the issue! You guys are always great! |
| 05/13/2020 | Jason solved the issue immediately! |
| 05/13/2020 | Matthew was awesome to work with and took care of everything needed. Thanks so much! |
| 05/13/2020 | Many thanks for your assistance. Its difficult at times to get accustom to changes. |
| 05/13/2020 | Quick action and resolution. |
| 05/13/2020 | Quick response and helped me fix issue in 3 minutes! |
| 05/12/2020 | Stephen was patient and determined, and he found the solution. Thank you!! |
| 05/12/2020 | Matt was good. |
| 05/11/2020 | Rob Czymoch was super helpful in finalizing HR's request to get me full access to send emails to "ALL CMC". |
| 05/11/2020 | Very knowledgeable and helpful |
| 05/11/2020 | Very helpful in resolving printer issue. Thank you! |
| 05/11/2020 | thank you so much Erick ! |
| 05/11/2020 | Awesome |
| 05/11/2020 | It was all due to Matthews greatness!!! |
| 05/11/2020 | IT Technician was great and followed up to ensure my computer was now working. |
| 05/11/2020 | Very helpful in resolving my computer issue! |
| 05/11/2020 | It took awhile to get this resolved but Davis stuck with it and figured it out for us. Thank you. |
| 05/11/2020 | Erick was excellent!!! He was very patient and responsive. I give him 5 Gold Stars... |
| 05/11/2020 | Matt was very thorough and professional. He also fixed some issues that did not relate to the reason I called. |
| 05/08/2020 | Courteous and helpful |
| 05/08/2020 | Fast service |
| 05/08/2020 | prompt and professional help! |
| 05/08/2020 | Quick response...thanks for your help! |
| 05/07/2020 | Matt got my problem taken care of! |
| 05/07/2020 | Matthew was very helpful and knowledgeable. He solved the issues and answered questions patiently. Appreciate his help. Thanks. |
| 05/07/2020 | Erick was quick to respond as always and walked me through step by step so that I could understand everything. Thumbs up |
| 05/07/2020 | great communication skills and personality! |
| 05/07/2020 | You all have made this process refreshingly straightforward. Thank you! |
| 05/07/2020 | Matthew was great, diagnosed the problem quickly and got it resolved. Extremely easy to work with! |
| 05/06/2020 | EXCELLENT! |
| 05/06/2020 | Erick is always quick to respond and gets answers to me in a timely manner. I love have him as our tech. Paige. |
| 05/06/2020 | Thank you for the quick response. |
| 05/06/2020 | My experience was great because Michael added my work email to my laptop so, I can work more effieciently from home. |
| 05/06/2020 | It looks as if you've fixed it so I don't have those annoying, unsolicited emails from Fadds. |
| 05/06/2020 | Although my issue resolved itself, the team got back in touch with me in a timely manner and was professional about closing out the ticket. |
| 05/06/2020 | Excellent as ALWAYS! |
| 05/06/2020 | Great Job. The ImageQuest Team is getting it done! Thanks.......................Jim |
| 05/06/2020 | Erick was great! He had my password rest in no time! Thanks |
| 05/05/2020 | It took 4 1/2 hours to get a call. Then it took only about five minutes to correct! Thank you. |
| 05/05/2020 | Jason knew exactly what the problem was and was able to circumvent the issue while Encompass revamps their system. Several other employees of our Orange and San Dimas Branches needed assistance and he is reaching out to them as well to help circumvent the issue. Looks like it is a West Coast Issue that needs attention. |
| 05/05/2020 | Michael was kind & efficient |
| 05/05/2020 | It was fast. Thank You. |
| 05/05/2020 | Because- JASON!!!!@ |
| 05/04/2020 | Thanks Josh! |
| 05/04/2020 | My experience was good as usual. However, the issue is with my Internet connection at home. If AT&T is unable to assist, I will have to call back for assistance. |
| 05/04/2020 | Erick is Awesome and was very patient with the other software people |
| 05/04/2020 | they were fast |
| 05/04/2020 | great job Daniel |
| 05/04/2020 | Good Job Matt!! Thank you! |
| 05/04/2020 | Issue was resolved quickly & allowed me to communicate effectively with the rest of my team. Thanks! |
| 05/01/2020 | She was able to answer all my questions correctly and with pleasant voice |
| 05/01/2020 | ImageQuest is AWESOME!! |
| 05/01/2020 | Thank you Jason |
| 05/01/2020 | The IT guy was pleasant to talk with. He gets an A+ from me!!! |
| 04/30/2020 | able to9 get password re set. thanks to Matt |
| 04/30/2020 | Jason always resolves my issues. He is the best!!!!! Thank you so much |
| 04/30/2020 | it resolved itself! LOL |
| 04/30/2020 | Erick is always polite and answers every question I have with courteous responses. I tell all my associates to ask for him by name when they set up a request ticket. He is a great asset to ImageQuest |
| 04/30/2020 | helpful and quick! |
| 04/30/2020 | quick response as always |
| 04/30/2020 | Great response time. |
| 04/29/2020 | Because---- Jason is always very helpful! |
| 04/29/2020 | Thanks for the help as always.... |
| 04/29/2020 | Jason was great |
| 04/29/2020 | Quick response |
| 04/29/2020 | Super friendly, efficient and went the extra to mile to make sure I had everything I needed. |
| 04/29/2020 | Erick is awesome! |
| 04/29/2020 | The response was very quick & Jason was super nice! |
| 04/28/2020 | Quick, thanks Jason! |
| 04/28/2020 | Quick response. |
| 04/28/2020 | Always pleasant talking to Erick!!! |
| 04/28/2020 | We have been dealing with email delivery issues for quite some time now and are very thankful to get some feedback on the issue! |
| 04/28/2020 | My issue was resolved quickly. |
| 04/28/2020 | Jason is always quick to respond and help! |
| 04/28/2020 | Jason is a competent and personable technical representative. He understands his duties and works efficiently to resolve issues plaguing the user. He is an asset to the department he works in and those he assists. |
| 04/28/2020 | It was fast and seamless. Great job! |
| 04/28/2020 | You are awesome! |
| 04/27/2020 | he knew what he was doing and was able to work through things efficiently. thank you |
| 04/27/2020 | Resolved the issue quickly! Thank you! |
| 04/27/2020 | Fast and friendly!! |
| 04/27/2020 | Solved my issue. Great customer service! |
| 04/27/2020 | Many Thanks!! Stays on the line until problem solved. |
| 04/27/2020 | Matt was very helpful! |
| 04/27/2020 | Thanks for the quick response. |
| 04/27/2020 | Helped me get thru the phase of assisting with password. |
| 04/24/2020 | Matt was very helpful in resolving the issue I had with Microsoft Teams. Thank you! |
| 04/24/2020 | Matt fixed my problem and was great to work with. |
| 04/23/2020 | Michael was very good, excellent in resetting my MS 365 email to work again. Thank you Michael |
| 04/23/2020 | Thanks Matt for putting on your investigative hat and getting to the bottom of this! |
| 04/23/2020 | Davis Houk, is a ROCKSTAR! |
| 04/23/2020 | Matthew was excellent. He listened and then resolved both my remote connection and my laptop email account problem. A+ |
| 04/23/2020 | Agile and responsive service and quick resolution. Thank you! |
| 04/23/2020 | Matthew was unbelievably patient with my frustration, persistent in getting my problem solved that had been occurring since last week! Once he was able to get the many issues solved, he added short cuts for me and then had me go through all of the steps to ensure my understanding of the process. I can not say enough how pleased I am that he was able to fix this and his demeanor kept me calm..... He has my vote for man of the year! So thankful! |
| 04/22/2020 | DeMarcus ROCKS!!! |
| 04/22/2020 | Thanks Matthew! You got back to me faster than I expected! And thanks for answering all my questions, checking everything out and for listening too! I appreciate you! Beth |
| 04/22/2020 | thank you |
| 04/22/2020 | Their always awesome! |
| 04/22/2020 | Jason is always so helpful and I appreciate him very much! |
| 04/21/2020 | Thank you - great service. |
| 04/21/2020 | Jason is awe3some...I always feel like he is my personal IT guru 🙂 |
| 04/21/2020 | helpful and quick |
| 04/21/2020 | Erick Burgess is the best! Thank you! |
| 04/21/2020 | Matthew fixed the issue. Many thanks! |
| 04/21/2020 | My experience was great because of Matt!!!!!!!! |
| 04/21/2020 | Michael was great! |
| 04/21/2020 | Took care of the problem quickly and easily. Thank you! |
| 04/20/2020 | The issue was quickly handled! |
| 04/20/2020 | Jason was great! Thank you! |
| 04/20/2020 | Pending Resolution- HOWEVER- my best buddy Jason is researching and understands the issue. |
| 04/20/2020 | quick |
| 04/20/2020 | The team's immediate response to my concern was very helpful. |
| 04/20/2020 | Matthew was very helpful and resolved my issue |
| 04/18/2020 | Thanks for your help! Good service. |
| 04/17/2020 | Erick fixed my issues and we are good to go. Thank you! |
| 04/17/2020 | Matt Was extremely helpful and even jumped in and saved me from being late to a conference call this morning! Thank you |
| 04/17/2020 | Jason was very personable and respectful of my time. Took care of the issue! Thank you! |
| 04/17/2020 | Took the time to get everything resolved before ending the conversation. |
| 04/17/2020 | Thank you!! Great help, great response! |
| 04/16/2020 | Easy access to all I needed , thanks for the quick response. |
| 04/16/2020 | Matt was super helpful! He was very patient with my lack of technology skills while we tried to figure out what was wrong and then walked me through the fix so I could teach the other people in the office. Thank you! |
| 04/16/2020 | quick effeciant |
| 04/16/2020 | DANIEL IS VERY PATIENT AND EXPLAINS AS HE GOES. |
| 04/16/2020 | Jason is always amazing. He knows what he is doing and always helps me quickly. |
| 04/16/2020 | Quick and easy - TY Matt |
| 04/16/2020 | Matt was very helpful! |
| 04/16/2020 | It was informative and quick |
| 04/15/2020 | Very responsive, knowledgeable, and friendly service. There was also a follow up call later in the day just to make sure that everything was working.....very much appreciated. Thank you! Ron |
| 04/15/2020 | Jason Rocks! |
| 04/15/2020 | Very fast service |
| 04/15/2020 | Very nice and responsive |
| 04/15/2020 | the IT Helpers were incredibly patient and helpful |
| 04/15/2020 | I spent 20 minutes trying to log in to the VPN post patch-update. Got Erick B's help, log in was a snap. Thank you!!!!! |
| 04/15/2020 | Jason was great and resolved my issue quickly. Thank you! |
| 04/15/2020 | Quick and friendly service from Erick! |
| 04/14/2020 | It was quick! |
| 04/14/2020 | Mr. Bushman was able to take care of the problem quickly Thanknyou |
| 04/14/2020 | Thank you Matt! |
| 04/14/2020 | Thank you Todd!! |
| 04/14/2020 | Response was quick, issue was resolved |
| 04/14/2020 | Matthew was very knowledgeable and helpful during the call. My issue was promptly addressed. |
| 04/14/2020 | Jason is always fast to respond and that means alot to us. |
| 04/14/2020 | Webster's defines Greatness as: the quality of being great, distinguished, or eminent. Is he great? Absolutely. Is he Distinguished? Dapper is his default setting. Is he eminent? Just ask around...his name is on the lips and hearts of all IT professionals. |
| 04/14/2020 | Jason was very quick to find the problem with my email and teams and resolve it in a timely manner. Great job Jason!!!! Thank you! |
| 04/14/2020 | Thank you! |
| 04/14/2020 | GREAT JOB!!!!!!!!!!!!!! |
| 04/14/2020 | THANK YOU VERY MUCH GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
| 04/13/2020 | Fast service |
| 04/13/2020 | super fast resolve. thank you |
| 04/13/2020 | Corrected my problem in time for my team meeting! |
| 04/13/2020 | Matthew was able to solve my problem quickly and was delightful. |
| 04/13/2020 | Great |
| 04/13/2020 | You guys are always on it! Many thx |
| 04/13/2020 | You guys are the best, and always answer and help with great feedback and service, thanks! |
| 04/11/2020 | Excellent, Excellent!! Michael B. took time on a Saturday to setup this printer for us. Thank you very much!!! |
| 04/10/2020 | THANKS |
| 04/10/2020 | it was taken care of quicker than expected |
| 04/10/2020 | Sorry, I finally got this one fixed on my own. Just alerted you. Thanks. |
| 04/10/2020 | Jason is so quick to respond, and so helpful. |
| 04/10/2020 | Quick response, issue resolved |
| 04/09/2020 | So happy to have this resolved - thanks! |
| 04/09/2020 | Appreciate Ericks help with the Microsoft Teams issue |
| 04/09/2020 | GREAT JOB |
| 04/08/2020 | Awesome, was not expecting it to be that fast. THANKS! |
| 04/08/2020 | Michael is AWESOME! |
| 04/08/2020 | My experience was because...… JASON!!!!!!! |
| 04/08/2020 | I had the app and can now access |
| 04/08/2020 | Mr. Matthew was very courteous and efficient. |
| 04/08/2020 | problem was fixed immediately once they gave me a call back! |
| 04/08/2020 | Tech. was nice and very helpful. |
| 04/08/2020 | Thank you Erick! |
| 04/08/2020 | Within a few minutes Jason has my problem resolved. I am very happy with the service. |
| 04/08/2020 | Erick was great |
| 04/08/2020 | Thank you! |
| 04/07/2020 | Michael was extremely helpful and patient. |
| 04/07/2020 | I received help fast and was able to get right back to working. |
| 04/07/2020 | resolved quickly |
| 04/07/2020 | Response was quick. I received a return phone call and E-mail. |
| 04/06/2020 | Jason is always great to work with. |
| 04/06/2020 | Erick is Awesome! |
| 04/06/2020 | Solution freed computer back up immediately. Great response time. Ya'll Rock! |
| 04/06/2020 | Davis was great |
| 04/06/2020 | He fixed it...thanks |
| 04/06/2020 | Jason is always kind and great to work with. Thank you |
| 04/06/2020 | thanks for the quick resolve of this. 🙂 |
| 04/06/2020 | Great quick response |
| 04/06/2020 | Because--- Jason! |
| 04/03/2020 | He was very friendly-professional-and would talk though the long time that it took to get the green cloud started. |
| 04/03/2020 | Matthew was so patient and kind. |
| 04/03/2020 | The IT Team, especially Daniel, is always very thorough with all instructions |
| 04/03/2020 | Very fast response! |
| 04/03/2020 | did a great job everything is up and working now 🙂 |
| 04/03/2020 | Fast turn around time. Follow-up |
| 04/03/2020 | Good job as always! |
| 04/03/2020 | Lee Walton helped me out when I was in a real bind. He gave me access to our VPN while I was working from home and could not access. Thank you Lee! |
| 04/02/2020 | Erick is fabulous! Thank you for your help, as always! |
| 04/02/2020 | Thank you as always! |
| 04/02/2020 | Fast and accurate! |
| 04/02/2020 | Always helpful and quick to respond and resolve! |
| 04/02/2020 | Quick, easy instructions, thank you so much |
| 04/02/2020 | Jason is always polite and very helpful. Much appreciated:) |
| 04/02/2020 | Appreciate the Speedy Response! |
| 04/02/2020 | Mark was great- friendly and quick with solving my computer issue |
| 04/02/2020 | He answered all my questions. |
| 04/01/2020 | Matt was great! He was super helpful & got everything taken care of for me. |
| 04/01/2020 | Excellent response time, quickly identified the problem and got me back working quickly. |
| 03/31/2020 | Matt was persistent and helpful. Thansk |
| 03/31/2020 | Matthew was great throughout the entire process, even though my computer was being a pain. He was extremely nice and patient as well! |
| 03/31/2020 | Matt knew exactly how to set it up and did so quickly. Thanks Matt! |
| 03/31/2020 | It was all good. |
| 03/31/2020 | I had someone personally stick with me through the process until resolution. Thanks. |
| 03/31/2020 | My experience was great because it was fast, Thanks! |
| 03/31/2020 | very fast at reply to the ticket. and was a great help |
| 03/31/2020 | Thanks Stephen - appreciate the speedy assist. |
| 03/30/2020 | My request was completed quickly and correctly...as always 🙂 |
| 03/30/2020 | Thank you for the quick turnaround!!! |
| 03/30/2020 | Matthew always does an excellent job with helping resolve issues. Thanks! |
| 03/28/2020 | Thank you Michael! |
| 03/27/2020 | It was fixed. |
| 03/27/2020 | quick call and done fast |
| 03/27/2020 | Friendly and fast service!!!! |
| 03/27/2020 | Fixed the issue quickly, thanks! |
| 03/27/2020 | Matt Was able to get me up & running quickly!! |
| 03/26/2020 | Great! Timely response - Thanks for all the help! |
| 03/26/2020 | Timely response |
| 03/26/2020 | quick! |
| 03/26/2020 | Always responsive, knowledgeable and courteous. |
| 03/26/2020 | Problem solved quickly |
| 03/26/2020 | The tech was fabulous, very saavy, helpful without even asking. |
| 03/26/2020 | Thanks! |
| 03/26/2020 | DeMarcus solved my issues in no time! ImageQuest has a great team of people and High Hopes appreciates them all! Thank you DeMarcus!! : - ) |
| 03/26/2020 | Jason is always very thorough and serves with a smile each time. he is a keeper that's for sure. |
| 03/26/2020 | My experience was great, DeMarcus Brown called me & got the issue fixed right away. I was on the phone yesterday with an agent & his supervisor for about an hour & they didn't get anything resolved. DeMarcus got the issue resolved in less than 5 minutes. HE IS AMAZING.!!! |
| 03/25/2020 | Thanks guys!! |
| 03/25/2020 | Thank you for your help! |
| 03/25/2020 | Shredder arrived in record time and works great! I appreciate the support for work at home! |
| 03/25/2020 | Quick response! Really appreciated at a time like this! |
| 03/25/2020 | Thanks Jason. Always good to talk to you and have you assist me! |
| 03/25/2020 | My issue was resolved very quickly. Thank you |
| 03/25/2020 | helpful and quick |
| 03/24/2020 | Erick immaculately flew through these machines! Thank you!! |
| 03/24/2020 | Michael was very helpful and responsive! Another reason for our high satisfaction with ImageQuest! |
| 03/24/2020 | Eric was very quick to help. All the helpdesk folks were great too. |
| 03/24/2020 | Perfect Matt, she's up and running! Good Job! |
| 03/24/2020 | Matthew knocked all 3 laptops out in a timely manner! Thank you! |
| 03/24/2020 | Davis and his team never gave up on fixing the problem! |
| 03/23/2020 | As always....wonderful and prompt! We really appreciate you all! Thank you |
| 03/23/2020 | Erick at Image Quest was very helpful in helping me connect to the GNRC and MADC Drives. Thank you! |
| 03/23/2020 | Thanks guys! |
| 03/23/2020 | Quick response. Thanks. |
| 03/23/2020 | Awesome! Everyone fixed all issues immediately! |
| 03/23/2020 | Erick's the best - TY |
| 03/23/2020 | My experience was great because the response time was quick and problem was solved. |
| 03/23/2020 | This was fast, I appreciate all you all do. Thanks and have a blessed day! |
| 03/23/2020 | My experience with ImageQuest is always great! Michael was able to quickly answer my questions and meet my request. We love ImageQuest at High Hopes!! Thank you!!! |
| 03/23/2020 | Response was quick in light of our current world situation. Thank you and please stay safe!!! |
| 03/23/2020 | Thank you for the great turnaround. Jason is always great to work with. |
| 03/23/2020 | The tech was very efficient and made sure all was working before he finished the call. Thanks! |
| 03/20/2020 | Awesome! |
| 03/20/2020 | The team was persistent and showed great positively and warmth. I worked with Jason (didn't grab his last name) and he was very professional and helpful. Thanks ImageQuest Team! |
| 03/20/2020 | Thanks to Matthew, I can now access my work from home! This is very important in light of where we are right now in the world. Give him a raise (Milton)! |
| 03/20/2020 | I enjoyed the irony this morning! 😉 |
| 03/20/2020 | Jason is an IT superhero! Thank you! |
| 03/20/2020 | Jason did a fantastic job! |
| 03/20/2020 | Demarcus is amazing! Thanks again |
| 03/19/2020 | Wonderful and quick as usual. Thank you so much üòä |
| 03/19/2020 | Very personable and nice. Fixed issue quickly. |
| 03/19/2020 | Awesome help |
| 03/19/2020 | Matthew was patient and did a great job of trying to help me while being completely unable to log into the computer since it was an internet connectivity issue. |
| 03/19/2020 | Matthew was very good. Thank you |
| 03/19/2020 | Demarcus told me what I needed to o to resolve the issue. Very helpful! |
| 03/19/2020 | Solved my problem of working remotely from home very quickly. He was very pleasant and professional when working with me over the phone. |
| 03/19/2020 | Thanks so much for your quick help! |
| 03/19/2020 | Thank you for figuring out this set up....it was extremely difficult but you guys were patient and figured it out! |
| 03/19/2020 | Daniel quickly got the materials I needed to be able to successfully work from home. It is greatly needed and truly appreciated. He also loaded the equipment into my care, which was extended customer service! 🙂 |
| 03/19/2020 | i was contacted very quickly and the problem was resolved. |
| 03/19/2020 | Thanks for the assist. |
| 03/18/2020 | The technician resolved the issue in short time. |
| 03/18/2020 | Very friendly and personable. Excellent job. |
| 03/18/2020 | Mathew completed the task quickly and explained everything to me before the session ended. |
| 03/18/2020 | Thanks for you help!!!! |
| 03/18/2020 | Everyone on Image Quest team are always so helpful and responsive!! Thank you for all you do. |
| 03/17/2020 | Matthew Gary was dealing with issues that were not making since BUT Matthew got EVERYTHING fixed. With everything going in this world, it's nice to know I have IMAGEQUEST to make it easier to communicate to the world! |
| 03/17/2020 | you guys are great, very quick resolutions |
| 03/17/2020 | Michael was excellent. |
| 03/17/2020 | Assistance was provided quickly and my issue was resolved. |
| 03/17/2020 | very quick |
| 03/17/2020 | Timely help and got everything done! |
| 03/17/2020 | My issue was resolved |
| 03/16/2020 | The response was fast and the specialist who worked the ticket was friendly and efficient. |
| 03/16/2020 | Jason did a great job helping |
| 03/16/2020 | It was completed promptly and truly appreciate their help always....very courteous and helpful. |
| 03/16/2020 | Very quick and helpful!! |
| 03/16/2020 | You all are always prompt to respond and patient. |
| 03/16/2020 | Jason is ALWAYS GREAT!!!! |
| 03/16/2020 | Quick, courteous |
| 03/16/2020 | Quick response |
| 03/16/2020 | Thank you, awesome service, as uaual! |
| 03/13/2020 | Matt was very patient and went the extra mile to make sure all was good to go before we hung up. Thank you! |
| 03/12/2020 | very timely response |
| 03/12/2020 | Thank you for the help! |
| 03/12/2020 | QUICK RESPONSE, YAY! |
| 03/12/2020 | fast response! |
| 03/12/2020 | Erick always does a great job of taking care of us! |
| 03/12/2020 | Because Jason helped me connect to the internet from home!!! Great job Jason!!! |
| 03/12/2020 | On time call and patience with set up, thank you |
| 03/12/2020 | Thank you for the timely response! Jason Zumbro is the BEST! |
| 03/12/2020 | Thank you for your timely response! |
| 03/12/2020 | Super speedy - thank you! |
| 03/11/2020 | Very courteous and helpful. |
| 03/11/2020 | Response was prompt and question was answered. |
| 03/11/2020 | Thanks for the quick response! |
| 03/11/2020 | Finally able to access the site I needed. |
| 03/11/2020 | Daniel is just awsome! |
| 03/11/2020 | Handled in a timely fashion; quickly resolved |
| 03/11/2020 | Quick and easy fix |
| 03/11/2020 | It was done by the time I arrived. Thanks |
| 03/10/2020 | Quick and professional! |
| 03/10/2020 | Thanks for all your help during this difficult week. |
| 03/10/2020 | Thank you |
| 03/10/2020 | Josh is the best! THanks. |
| 03/10/2020 | Michael is always fast in responding to my needs. Thanks Michael |
| 03/10/2020 | Thanks Daniel! |
| 03/10/2020 | Eric got everything fixed for me! Thanks, Shellie |
| 03/10/2020 | ImageQuest associates are ALWAYS pleasant, very responsive, very helpful & easy to work with. You guys are the best IT ever! Studio is lucky to have you on our team! |
| 03/10/2020 | Quick response |
| 03/9/2020 | Stephen is awesome. Thanks for your help. |
| 03/9/2020 | Matthew was very helpful, kind, and promptly took care of things. |
| 03/9/2020 | Perfect Davis! |
| 03/9/2020 | always great experience |
| 03/7/2020 | Thanks Erik and Michael! |
| 03/6/2020 | Thank you for being so fast!! |
| 03/6/2020 | Davis did a great job |
| 03/6/2020 | Thanks Matthew! |
| 03/6/2020 | Thank you for fixing quickly! |
| 03/6/2020 | Eric was very helpful! Thank you |
| 03/6/2020 | Great |
| 03/6/2020 | toner is being shipped without delay |
| 03/6/2020 | Thanks for caring about the problem I had with a client's emails constantly being quarantined and releasing them for the future. |
| 03/6/2020 | You all are prompt, kind and give constant updates on the progress of resolving the situation. |
| 03/6/2020 | Very prompt service. |
| 03/6/2020 | The problem was quickly identified and fixed. |
| 03/6/2020 | My tech was quick to answer my call and knew just what to do, once he heard my issue. |
| 03/5/2020 | Awesome! |
| 03/5/2020 | Kudos to Lori for the quick response |
| 03/5/2020 | Jason jumped right on this! |
| 03/5/2020 | Jason was very friendly and quick at completing the request. Thank you! |
| 03/5/2020 | Great thank you |
| 03/5/2020 | Matthew was super nice and helpful! He even offered to provide a shortcut that will save me time. Very kind!! |
| 03/5/2020 | Erick was awesome! |
| 03/5/2020 | Response time was great; technical assistance excellent! |
| 03/5/2020 | Erick was great! he was patient and determined to fix my issues! |
| 03/4/2020 | my issue has been fixed. |
| 03/4/2020 | Quick! |
| 03/4/2020 | Got switched out quickly and without hardly any downtime. Thanks IT/Daniel! 🙂 |
| 03/4/2020 | Service was great. Quick install. Knowledgeable tech. Everything is running well. -Tim |
| 03/4/2020 | The issue was quickly diagnosed and resolved. |
| 03/4/2020 | ERICK was quick to solve my email issues and very kind!! |
| 03/4/2020 | Thanks for all you do to help WC! |
| 03/4/2020 | Very quick response and quick fix of my problem! |
| 03/3/2020 | Cause of Erick!!! |
| 03/3/2020 | Thank you again for helping me out of a bind. |
| 03/3/2020 | Quick response |
| 03/2/2020 | Very helpful and nice fixing the issue |
| 03/2/2020 | Kim and Mark were very flexible and adjusted the ImageQuest arrival time to fit the new copier delivery window. |
| 03/2/2020 | Everything was taken care of in a timely manner and as requested. I'm very happy with the service received today. Thank you! |
| 03/2/2020 | Anthony recognize the problem. |
| 02/28/2020 | Thanks for checking all the options Erick! Hopefully MS will develop this capability at some point. |
| 02/28/2020 | everything was great. Fast response and very thorough. |
| 02/28/2020 | It was a quick response. |
| 02/28/2020 | Erick helped me with my issue and installed what I needed on my laptop very quickly and was very friendly! |
| 02/27/2020 | 😉 |
| 02/27/2020 | Jason is the best 🙂 |
| 02/27/2020 | Resolved the problem |
| 02/27/2020 | Response time was excellent. |
| 02/26/2020 | Super fast! Thank you |
| 02/26/2020 | very nice and understanding there was other work going on. |
| 02/26/2020 | Josh worked quickly and accurately! Thank you! |
| 02/26/2020 | thank you so much ! |
| 02/26/2020 | Great! First person who knew what he was doing. |
| 02/26/2020 | fast response and quick solution |
| 02/26/2020 | Thanks for providing the loaner for Cindy. It was a tremendous help to her during her recuperation after double knee replacement surgery. |
| 02/25/2020 | Angela was wonderful, and set up my new user quickly and efficiently! |
| 02/25/2020 | Daniel is always so helpful and patient!!! |
| 02/25/2020 | Davis did great on fixing it |
| 02/25/2020 | Michael was very helpful. |
| 02/24/2020 | Fast and courteous service |
| 02/24/2020 | Michael was a great help and made the process easy. |
| 02/24/2020 | As always, Jason was polite and more than helpful! Thanks, Jason! 🙂 |
| 02/24/2020 | Fast response time and quickly corrected. Thank you |
| 02/24/2020 | Stephen helped me very quickly, and walked me through the steps I'd need to take to resolve my issue if it happens again in the future with other excel spreadsheets. |
| 02/24/2020 | Thanks guys have a great week! |
| 02/24/2020 | helpful and friendly! |
| 02/21/2020 | Michael was very friendly and was able to quickly resolve the issue. |
| 02/21/2020 | Worked with me until. Complete |
| 02/21/2020 | Jason was prompt with the response time and with my request. |
| 02/21/2020 | I am a one-off so my situation required some extra research. But Erick, Josh and Brad got together and resolved it quickly! THANKS! |
| 02/21/2020 | Great thank you |
| 02/20/2020 | My questions got answered quickly. |
| 02/20/2020 | Great customer service and knowledge to solve the issue. |
| 02/20/2020 | Fast response |
| 02/20/2020 | Thank you Michael!! |
| 02/20/2020 | Knowledgeable staff. Solved quickly and efficiently |
| 02/20/2020 | Exactly the info I needed, thank you Stephen! |
| 02/20/2020 | Thank you Stephen!!! And thank you Erick for calling me back so quickly! |
| 02/20/2020 | Within a few minutes I received an email answering my question. Jason Zumbro responded quickly. I appreciate that. |
| 02/19/2020 | Great thank you |
| 02/19/2020 | Thanks again, Erick. I wasn't expecting such a prompt response! |
| 02/19/2020 | Finally got a call back about the issue of releasing an email from client. Took awhile to get them to but they did. |
| 02/18/2020 | Very quick response and fixed the problem quickly as well. |
| 02/18/2020 | Jason was so helpful and patient with all the issues I was having and in getting me up and running again!! |
| 02/18/2020 | Michael was very helpful and calm. I appreciate his help. |
| 02/18/2020 | Friendly technician, efficient and thorough! |
| 02/17/2020 | My experience was great because service was fast and smooth. I wasn't expecting help until tomorrow (Tuesday) because of holiday. Made my day because I definitely needed help today. THANKS! |
| 02/17/2020 | So polite to work with. Very fast and accurate install. |
| 02/17/2020 | processed quickly |
| 02/17/2020 | Very timely response |
| 02/17/2020 | Stephen always does great |
| 02/17/2020 | The computer issue resolved itself -- I was having trouble getting into GNRC VPN at home. However, I appreciate the quick response from ImageQuest.! |
| 02/14/2020 | Thanks! |
| 02/14/2020 | Scanner works and I don't have to remote in. Thank you all!!!! |
| 02/14/2020 | Quick and effective |
| 02/14/2020 | Jason is awesome! |
| 02/14/2020 | Erick was knowledgeable. Professional. Expedient. Courteous. |
| 02/13/2020 | Always helpful...thank you!! |
| 02/13/2020 | as always, IQ staff is polite and helpful! Thanks Jason |
| 02/13/2020 | Prompt response to fix my mistake! Very grateful!!!!!! |
| 02/13/2020 | Jason took care of the issue quickly and was incredibly courteous. |
| 02/13/2020 | Damian patiently helped me get my email sorted. He was very kind and fixed me right up! Very grateful for his help! |
| 02/13/2020 | Jason is the best. He Always resolves my issues. he is my go to guy every time!!! |
| 02/12/2020 | Michael was AMAZING!! He was super helpful, polite and very nice to talk to! |
| 02/12/2020 | quick and easy - thank you |
| 02/12/2020 | Thank you! |
| 02/12/2020 | Jason is always quick to help 🙂 |
| 02/12/2020 | it was answered in a timely manner. thanks! |
| 02/12/2020 | Resolved quickly and efficiently. Great Job!!! |
| 02/12/2020 | Erick is always great to work with. He's calming and always gets the job done. |
| 02/12/2020 | Excellent job. Thanks |
| 02/12/2020 | The issue was resolved |
| 02/11/2020 | Erick is always awesome ! |
| 02/10/2020 | Got all the apps on my phone working. |
| 02/10/2020 | thanks for the immediate assistance |
| 02/10/2020 | IT is awesome!!! |
| 02/10/2020 | appreciate Jason! |
| 02/10/2020 | Michael was very friendly and helpful. Thanks! |
| 02/10/2020 | I was having trouble getting into our loan files. Davis was extremely helpful in solving this. Thank you so much! |
| 02/10/2020 | Jason was great, as always! Quickly resolved my issue 🙂 |
| 02/07/2020 | Quick and accurate! Thank you Davis! |
| 02/07/2020 | Fast reply |
| 02/07/2020 | Appreciate Jason's persistence with the issue I was having. Working fine now. Thanks, |
| 02/07/2020 | I did not even need to get on a call. The issue was solved at the back-end so that was nice. |
| 02/06/2020 | Quick and easy! Processed my request when it was convenient for me! |
| 02/05/2020 | Jason was very helpful and friendly |
| 02/05/2020 | As always, Jason is the best! |
| 02/05/2020 | I now can see my screen! Thanks for taking the time to get me fixed up!!! |
| 02/05/2020 | Jason was polite and efficient. Thanks! |
| 02/05/2020 | Jason is always the best! He is so helpful. 12/10 |
| 02/05/2020 | He fixed my issues!! 🙂 |
| 02/05/2020 | Keith was amazing at trouble-shooting my VPN problem! |
| 02/05/2020 | Awesome help! |
| 02/05/2020 | They got me up and running in no time. Thanks so much! |
| 02/05/2020 | Erick always fixes the issue. |
| 02/04/2020 | You were very quick |
| 02/04/2020 | great |
| 02/04/2020 | My issue was fixed and the service level was excellent. I am delighted, I was trying to fix it myself, but I needed professional help, and that is exactly what I got. Very thankful. |
| 02/04/2020 | There was a quick, easy solution! |
| 02/04/2020 | Super friendly and fast! |
| 02/04/2020 | Lisa was well taken care of, and it is greatly appreciated! |
| 02/04/2020 | Keith was an awesome help! |
| 02/03/2020 | Professional. Punctual. Patient. Fast. |
| 02/03/2020 | The rep that contacted me was very helpful and informative. |
| 02/03/2020 | Very fast |
| 1/31/2020 | thanks for the quick assist! |
| 1/31/2020 | always get the quickest response .. never have to worry |
| 1/30/2020 | Davis, always provides top-notch and timely support. His professionalism and patience should be used as a model for other technicians. |
| 1/30/2020 | Thanks for the great customer service and helping me resolve the problem this morning with connections! |
| 1/29/2020 | Quick response and resolution! |
| 1/29/2020 | Thanks Erick & Davis - all seems to be good now!!! Beth |
| 1/29/2020 | fast and efficient |
| 1/29/2020 | Fast response, thank you for resolving the issue! |
| 1/29/2020 | Fast! thank you |
| 1/29/2020 | Because yall cool and all that |
| 1/28/2020 | He didn't give up. |
| 1/28/2020 | IQ tried to help as best as they could, but we discovered it was something the institution could fix. Thanks! |
| 1/28/2020 | My problem was taken care of. |
| 1/28/2020 | ImageQuest was very help and quick. I appreciate it. |
| 1/27/2020 | Quick Response |
| 1/27/2020 | Keith is awesome! Always informative, respectful and attentive. Top notch. |
| 1/26/2020 | Nice guys and resolve my issue efficiently and quickly without any weight. |
| 1/24/2020 | Davis wrapped this up quickly and appeased my growing frustration with the whole situation. Thank you! |
| 1/24/2020 | The team at ImageQuest is always very responsive & polite. I give you guys Thumbs Up all the way! |
| 1/24/2020 | My problem was corrected timely. Thank you |
| 1/24/2020 | Awesome!!! |
| 1/23/2020 | He remained on the job until it was complete |
| 1/22/2020 | thank you for helping us!!! |
| 1/22/2020 | Jason did a great job, as always! |
| 1/22/2020 | Service was done expeditiously and personally. |
| 1/22/2020 | Davis is the best! |
| 1/22/2020 | Davis is AWESOME! |
| 1/22/2020 | As always, Keith was very helpful and knowledgeable! |
| 1/22/2020 | Thanks! |
| 1/22/2020 | Great. Thanks for your help! |
| 1/22/2020 | Jameson was great! |
| 1/22/2020 | The issue was resolved, i appreciate the assistance. |
| 1/21/2020 | After Lori researched she found the issues & was resolved immediately in a very timely manner. She is great! Thank you Lori. |
| 1/21/2020 | Jason was awesome and super fast! |
| 1/21/2020 | Speedy help on a huge ask and got even hugER help from JZ! Thanks IT! |
| 1/21/2020 | Great work! thanks! |
| 1/21/2020 | Mr. Burgess fixed the issue with out a second breathe! |
| 1/20/2020 | Jason was awesome! Handled my request with precision and professionalism! |
| 1/20/2020 | Quick, efficient, polite, effective! |
| 1/17/2020 | Keith was very helpful and pleasant to work with! |
| 1/17/2020 | Quick and painless! Thanks Erick!! |
| 1/17/2020 | Whoop Whoop Davis! Thanks!! |
| 1/17/2020 | awesome people who help promptly! |
| 1/17/2020 | Perfect again! Thanks Erick |
| 1/17/2020 | Perfect Erick, thanks!! |
| 1/16/2020 | Keith was great. Friendly and interactive with customers. |
| 1/16/2020 | Thanks Erick for always helping me out. You guys ROCK! |
| 1/16/2020 | Davis was most helpful Very efficient. |
| 1/16/2020 | same person both times i needed assistance, issue was resolved both times. Thank you |
| 1/16/2020 | Great response time, problem solved, Erick did a great job! |
| 1/16/2020 | Thanks Michael!! |
| 1/16/2020 | You fixed it. |
| 1/15/2020 | Quick and helpful response. |
| 1/15/2020 | Jameson was very helpful and got the situation resolved quickly. |
| 1/15/2020 | fast and friendly!! |
| 1/15/2020 | Jason is always so great! He is so easy to work with! 10/10! |
| 1/15/2020 | Jameson was extremely helpful and patient. Thank you for all of your hard work! |
| 1/15/2020 | quick and friendly service! |
| 1/15/2020 | Daniel was very prompt and efficient. |
| 1/14/2020 | Keith gave me a couple of ways to solve my question 🙂 |
| 1/14/2020 | Erick was polite, patient, and fast. |
| 1/13/2020 | GREAT JOB |
| 1/13/2020 | Perfect, thanks Keith!! |
| 1/13/2020 | Our experiences are always spot on! Thank YOU!!!!! Heart Heart |
| 1/13/2020 | Jason is the best ! |
| 1/13/2020 | Jason took the time to figure out all the issues :)!!!! |
| 1/13/2020 | Fast and nice |
| 1/10/2020 | Quick and easy... |
| 1/10/2020 | Erick did a superb job solving my problem! |
| 1/9/2020 | Thanks for taking care of this so quickly, it is a big help!! |
| 1/9/2020 | Received call as requested and issue fixed within 20 minutes as directed by rep. |
| 1/9/2020 | Davis was a huge help! |
| 1/9/2020 | My experience was great because they got to me with a solution very quick. |
| 1/8/2020 | Perfect info Michael, thank you! |
| 1/8/2020 | AMAZING TEAM WE HAVE HERE |
| 1/8/2020 | Jason resolved my issue as usual. Thank you so much |
| 1/8/2020 | Keith was very helpful and kind. Great customer service! |
| 1/8/2020 | Courteous and Efficient |
| 1/7/2020 | Keith is amazing!! You are lucky to have him on your team!!! n |
| 1/7/2020 | Working like a charm, thanks Jameson! |
| 1/7/2020 | Thanks for the quick answer Michael!! |
| 1/7/2020 | You already know, Brad is a ROCK STAR!!! |
| 1/7/2020 | Courteous and efficient |
| 1/7/2020 | Erick took controlled, explained each step as we went through the setup and did a great job. Thank you Erick |
| 1/7/2020 | Awesome! Not sure why there is a 5 minute delay on the server though. |
| 1/7/2020 | Found the problem fast and efficiently. |
| 1/7/2020 | Erick was great, he resolved this issue after multiple others were unable. thank you! |
| 1/7/2020 | Erick was very helpful. thank you. |
| 1/7/2020 | Fast and easy |
| 1/7/2020 | Thanks Jameson!! |
| 1/6/2020 | Michael Beach did a great job and was so nice to work with. Thank you so much Michael!! |
| 1/6/2020 | We got 'er done! Scan works again. Thanks |
| 1/6/2020 | Thank you for the promptness. |
| 1/6/2020 | Thanks so much! |
| 1/6/2020 | Left message, and phone call was returned fast. Fixed issue in one call. |
| 1/6/2020 | Great Customer Service. Very Friendly and Professional and quick to respond! Thanks Again ~ |
| 1/6/2020 | Fast...accurate...courteous! |
| 1/6/2020 | Because of Erick!!!! |
| 1/6/2020 | My question was answered 🙂 |
| 1/3/2020 | The problem was ultimately resolved. |
| 1/3/2020 | great thanks |
| 1/3/2020 | Rep was awesome |
| 1/3/2020 | Excellent job. Fixed my problem |
| 1/3/2020 | they are very patient and helpful, I appreciate IT SO much! |
| 1/3/2020 | My experience was great because the issue was resolved. |
| 1/2/2020 | Keith is awesome! |
| 1/2/2020 | Keith was very friendly, competent, and quick! |
| 1/2/2020 | The Image Quest team member was friendly and VERY HELPFUL. Thank you! |
| 1/2/2020 | Thanks for re-imaging perfectly Todd!! |
| 1/2/2020 | very knowledgeable and able to help |
| 1/2/2020 | My experience was great because my request was handled in an expeditiously manner |
| 1/2/2020 | My experience was great because you fixed my problem and also explained how you did it so I could help my coworker! |
| 1/2/2020 | Thanks Tyler |
| 1/2/2020 | Good Job Keith, thank you!! |
| 12/30/2019 | Thanks, Jason! |
| 12/30/2019 | Great |
| 12/30/2019 | Jameson fixes my problem and was really nice! |
| 12/30/2019 | 6:41 am in AZ and they released the blocked email from a client that sent in info to me. The concern was they didn't do it on Friday, it was my second attempt to ask them. |
| 12/27/2019 | Quick response to the request. Thank you. |
| 12/27/2019 | Keith was awesome. Very patient and helpful! |
| 12/27/2019 | The technician was very helpful and followed up to see if he could be of more assistance. |
| 12/26/2019 | Jason was quick to find the problem and set me up to be able to work until he could alert Rob C. that our internet was down. I was able to continue to work through the time it took to fix the problem. Great job Jason! I appreciate your professionalism and great work. |
| 12/26/2019 | Fast and reliable answers |
| 12/26/2019 | Jameson had the solution quickly and fixed several machines in a timely manner. Thank you!!! |
| 12/23/2019 | My Scanner settings were installed quickly. |
| 12/23/2019 | Daniel always does a great job |
| 12/23/2019 | Thank you for your help. |
| 12/23/2019 | Call was answered quickly and problem resolved right away |
| 12/23/2019 | Fast and efficient at resolving the issue |
| 12/20/2019 | Call back to me within 4 hours of request. Keith was informative, helping where he could. He suggested further steps and who to contact. All good. Thanks! |
| 12/20/2019 | Great! thanks |
| 12/19/2019 | Help Desk Rep fixes my issue and was patient |
| 12/19/2019 | My problem was fixed. |
| 12/18/2019 | Item resolved in a timely manner. thank you. |
| 12/18/2019 | Stephen explains and teaches things so well~~ Thank you!! |
| 12/18/2019 | problem solved...fantastic |
| 12/18/2019 | It was a fast resolution which makes my day easier! |
| 12/17/2019 | Thanks Josh!! |
| 12/17/2019 | Keith made my day!! Frustrated, headache, etc...from the beginning he made me laugh and although he worked hard to resolve my issue, it wasn't done but he left further resources for me. He is a very kind, patient and intelligent young man. Keith is awesome and definitely a keeper for your team. |
| 12/17/2019 | Keith Cagle is awesome! |
| 12/17/2019 | always awesome ! thank you so much for checking. |
| 12/16/2019 | Quick and easy.... |
| 12/16/2019 | I put in a ticket and within minutes got a call from Keith with a resolution! |
| 12/16/2019 | Mr. Michael Beach was able to help diligently. |
| 12/13/2019 | Thanks Michael!! |
| 12/13/2019 | The team came and gave me the website to use for the product and then I got logged into it successfully. Thanks IT team!!! You guys rock. |
| 12/12/2019 | Awesome job!! |
| 12/12/2019 | Very nice and helpful. Took his time to explain and walk me thru everything |
| 12/12/2019 | Great service as always! thanks Erick! |
| 12/12/2019 | The team fixed my problem very timely and it is appreciated. Best IT Staff ANYWHERE. |
| 12/11/2019 | Keith is always prompt and helpful, thanks! |
| 12/11/2019 | I appreciate Davis taking time to check for viruses and malware in my computer. Looks like I'm good to go. |
| 12/11/2019 | Quick response and easy to follow action steps. Good communication. Thanks! |
| 12/10/2019 | my querry was looked after from every angle. |
| 12/10/2019 | awesome, thanks |
| 12/10/2019 | 🙂 |
| 12/10/2019 | Always EXCELLENT service! |
| 12/10/2019 | Fast service got my salesman up and printing on no time! |
| 12/9/2019 | Thanks Jameson!! |
| 12/9/2019 | Thanks Keith!! |
| 12/9/2019 | fast |
| 12/9/2019 | My experience was very good because they were prompt and explained what it was and provided an alternative option which was understandable to me. Appreciate it. |
| 12/9/2019 | Davis was very good at working through our issue |
| 12/9/2019 | Thanks Jameson!! |
| 12/9/2019 | agents were very friendly and polite! |
| 12/9/2019 | Issue is company wide. livechat service is experiencing an outage. advised user to call back in a hour or so if issue persist. We didn't get it fixed but he did take the time to look into it. |
| 12/6/2019 | fast, knowledgeable assistance. |
| 12/6/2019 | I can print again, totally satisfied |
| 12/6/2019 | Everyone is always so nice and helpful. Whatever it is you need, they get it done rather quickly. |
| 12/6/2019 | Prompt and super helpful so I do not lose continuity of work. |
| 12/5/2019 | The IT team moved quickly to resolve my issue. |
| 12/5/2019 | My experience was great because I got the immediate help I needed in a professional manner. |
| 12/4/2019 | IT solved my problem and now I can fax with my Softlinx fax. Thankful |
| 12/4/2019 | Thanks Erick!! |
| 12/4/2019 | Thank you for the speedy response! |
| 12/4/2019 | Thanks for your quick response in resolving an important email that keeps going to my Junk Mail. |
| 12/4/2019 | issue resolved but thanks for the follow up |
| 12/4/2019 | The email address was updated in a very short time period. I truly appreciate your help. |
| 12/4/2019 | thanks for the quick follow up and resolution |
| 12/4/2019 | Erick is always great to work with. Very professional and always helpful! |
| 12/3/2019 | It totally solved for the problem. Thank you IT Dept. |
| 12/3/2019 | Jason is super helpful as always! Very fast to response and always knowledgeable |
| 12/3/2019 | Guy was awesome and provided a lot of helpful information |
| 12/3/2019 | As always, problems are quickly solved. |
| 12/3/2019 | Thanks for your quick response! |
| 12/3/2019 | Thanks. Appreciate the quick response and fix. |
| 12/2/2019 | Excellent service!! |
| 12/2/2019 | Fast action! Thanks |
| 12/2/2019 | Josh called within 15 minutes of my email request. He was able to add the drives successfully. Thanks |
| 12/2/2019 | Jason you were so fast on this thank you it was slowing my email down! |
| 12/2/2019 | My issue was resolved quickly and correctly!. |
| 12/2/2019 | It is fixed. |
| 11/27/2019 | called BACK AND WE HAD IT ALREADY WORKING!!! |
| 11/26/2019 | Erick knows what to do. Thanks!! |
| 11/26/2019 | Fixed my issue quickly. Thank you! |
| 11/26/2019 | Quick service |
| 11/25/2019 | Jason and Jameson were helpful, patient and worked on resolving my IT issues. My Ring Central hung up on Jameson but when I called back the team took my info and Jason was able to assist me. |
| 11/25/2019 | Quick and easy to take care of issue |
| 11/25/2019 | Thanks Keith!! |
| 11/22/2019 | Very nice Davis! Thanks!! |
| 11/22/2019 | Always quick and easy, thanks guys! |
| 11/22/2019 | It was completed quickly! Thank you! |
| 11/22/2019 | I could not remember my login because my password had changed. I locked myself out of my computer and you guys helped me to change my password to be able to log back in. |
| 11/22/2019 | Erick was wonderful and very helpful! Thank you |
| 11/21/2019 | Davis was so patient with me as we tried all the aspects of a new computer to make sure they worked. I appreciate the time he took to help figure out my two different Microsoft accounts and how they correspond to my apps. Thank you! |
| 11/21/2019 | My experience was great because he fixed by 2 part authentication on my phone and it works NOW. |
| 11/21/2019 | of your great HELP DESK staff !! |
| 11/21/2019 | Michael was very professional and efficient with the support request today. BIG Thank you! |
| 11/21/2019 | Jason went above and beyond helping me by calling the HR and getting me a solution. Very thankful. |
| 11/20/2019 | Keith was very helpful, following up with me over the course of two days to ensure that my issue was resolved. Thanks! |
| 11/20/2019 | Great |
| 11/20/2019 | Super easy resolution! |
| 11/20/2019 | Thank you - vast and courteous as usual. |
| 11/20/2019 | Thank you for being so quick! |
| 11/19/2019 | Quick response / fixed issue |
| 11/19/2019 | My Signature is good again on emails,Thanks to Erick Burgess |
| 11/19/2019 | Erick was fantastic! Very patient and helped me resolve multiple issues with one call. Thanks Erick!!! 🙂 |
| 11/19/2019 | Promptness, ease of web application |
| 11/19/2019 | Quick resolution back to work. Thanks |
| 11/19/2019 | My issue was resolved in a very timely manner, thank you |
| 11/18/2019 | Great service and glad to be back up and running..... |
| 11/15/2019 | Thanks for your help and following up on my questions! |
| 11/15/2019 | Michael is the MVP. Always super helpful if I need help from ImageQuest. |
| 11/15/2019 | Jason was super friendly and helpful. Keep up the amazing work over there! |
| 11/15/2019 | Super job Michael! Thank you!! |
| 11/15/2019 | Very efficient and resolved quickly. |
| 11/14/2019 | Jason is great! |
| 11/14/2019 | Daniel was able to get my phone line up and working. I was unable to hear incoming callers. As you can imagine, this was a major inconvenience. Everything is so much better now! 🙂 |
| 11/14/2019 | Erick is Great!!! |
| 11/14/2019 | Fast and prompt to resolve the issue! Thanks, Keith! |
| 11/14/2019 | Keith was helpful and courteous and solved my problem quickly. |
| 11/14/2019 | My call was answered with only a short hold period. There was not a tech available to help me, but my call was returned promptly and Jason solved my problem quickly. |
| 11/14/2019 | I was extremely frustrated and let that affect my tone. Even though he could have been, Erick was never less than polite and did his best to resolve the issue. |
| 11/13/2019 | every thing was good |
| 11/13/2019 | Josh Quigley is wonderful and always has the optimal outcome when any project he is involved with requires technical expertise. He is a pleasure to work with always. |
| 11/13/2019 | He fixed my problem on the first call |
| 11/13/2019 | Rep I spoke with was great. Got my issues resolved in a timely manner |
| 11/13/2019 | Erick is the man! Super fast and helpful |
| 11/13/2019 | Thank you for your quick, courteous and helpful response to my request to have an email released from quarantine. |
| 11/13/2019 | Resolved issue before I even knew there was an issue |
| 11/12/2019 | Once again you always come through! Love, love, love! |
| 11/12/2019 | Thanks to everyone for their help!!! |
| 11/12/2019 | Excellent Prompt Service |
| 11/12/2019 | Thanks Stephen. Appreciate the thorough research and great explanation. |
| 11/12/2019 | It was prompt and effective. |
| 11/11/2019 | Thanks! |
| 11/11/2019 | Erick was fantastic, patient and helpful! Great job! |
| 11/11/2019 | Jameson is always pleasant and works to get our issues resolved as quickly as possible. |
| 11/11/2019 | Fast, easy, and my tech was great! |
| 11/11/2019 | Michael was great - thanks |
| 11/11/2019 | Awesome thank you |
| 11/11/2019 | Jason Zumbro is the BEST! |
| 11/8/2019 | Working perfectly, thank you Todd!! |
| 11/8/2019 | Jameson was polite and patient. He helped me with my needs with ease. Thank you |
| 11/7/2019 | Image Quest is always ready to help......staff is just awesome!! |
| 11/7/2019 | Excellent Jameson! Thank you so much, that really helped us out! |
| 11/7/2019 | Thank you for taking care of this |
| 11/7/2019 | Fixed problem fast |
| 11/6/2019 | Fast and easy fix, thanks guys! |
| 11/6/2019 | Erick is a rock star as always. |
| 11/6/2019 | Thanks-just wanted to be sure |
| 11/6/2019 | Quick call back time got me back to work! |
| 11/6/2019 | Thanks for speedy accurate setup Erick!! |
| 11/6/2019 | My experience was great because the problem was quickly resolved and the team's very accommodating. Keep it up! |
| 11/6/2019 | Demarcus was super helpful in getting to the bottom of the issue. Very much appreciated. |
| 11/5/2019 | Painless process now. Thank you very much! |
| 11/5/2019 | Michael kept working until he had the issue resolved. Thank so very much! |
| 11/5/2019 | quick response time |
| 11/5/2019 | Thanks! |
| 11/5/2019 | very knowledgeable and an awesome guy! |
| 11/5/2019 | 🙂 |
| 11/5/2019 | Thanks for excellent service. |
| 11/5/2019 | Always helpful. Took the time to review all my settings and educated on ways to fix if needed on my own. |
| 11/4/2019 | Ticket resolved fast. |
| 11/4/2019 | Got it right - tested it thoroughly - well deployed. |
| 11/4/2019 | im really bad at giving any sort of reviews but he helped and fixed the issue and im very appreciative, thank you. |
| 11/4/2019 | Erick was able to change my password, allowing me to log into the server 🙂 |
| 11/1/2019 | Thanks for the quick response! |
| 11/1/2019 | Looks great Michael! Thank you for the speedy setup!! |
| 11/1/2019 | Jameson was so helpful and patient!!! |
| 10/31/2019 | rather than just fixing the problem, I was shown how to avoid problems in teh future. |
| 10/31/2019 | Daniel is awesome! |
| 10/31/2019 | My problem was solved and you were able to recover all of my emails. Thanks . A great team at work. Ted |
| 10/31/2019 | Michael was great...seemed to know Mac's too!! |
| 10/31/2019 | My computer is working perfectly now |
| 10/31/2019 | I had a problem with my authenticator app. My call was answered quickly and my problem was resolved easily and courteously! |
| 10/31/2019 | My experience was great because we only needed to unlock my computer. |
| 10/31/2019 | Michael very quickly helped me and solved both the issues I had. Friendly guy! |
| 10/31/2019 | Mr Quigley got the job done quickly, and professionally with his "Can Do" attitude! He deserves a medal or ten. |
| 10/30/2019 | Milton was very helpful and courteous! |
| 10/30/2019 | Thanks! |
| 10/30/2019 | Thank you! |
| 10/29/2019 | It was a quick and effective response! |
| 10/29/2019 | Michael was delightful! |
| 10/29/2019 | Thank you |
| 10/29/2019 | I think I spoke to Erick and he was super nice! |
| 10/29/2019 | Answered me promptly after scaring me with this lol. |
| 10/29/2019 | They were able to fix my issue and get back to me promptly |
| 10/29/2019 | Thank you! |
| 10/29/2019 | Thank you |
| 10/29/2019 | Helped me resolve my problem. |
| 10/28/2019 | thank you for being so quick and efficient - as always! |
| 10/28/2019 | Thank you!!! |
| 10/28/2019 | thank you!!! |
| 10/28/2019 | Thank you!!!! |
| 10/28/2019 | Erick resolved the main issue with quickness - Davis jumped in to offer backup. Great teamwork getting the problem fixed! |
| 10/25/2019 | Speedy response time and great communication. Thanks so much!! |
| 10/25/2019 | Promptly resolved the issue. |
| 10/25/2019 | simple and easy |
| 10/25/2019 | Always on yall's game. Thank you. |
| 10/25/2019 | Quick and easy! |
| 10/25/2019 | Thanks for taking so much time to help me this morning Erick! |
| 10/25/2019 | Thanks to DeMarcus Brown for his assistance in getting our team back up and running with InContact phone system yesterday. |
| 10/24/2019 | Michael worked throughout the day to resolve my issue, which he did. You are a lifesaver!!! Thank you. |
| 10/23/2019 | Quick Response Time!! |
| 10/23/2019 | It was a little frustrating thinking I was going to have to put my password in all the time to log in to Word but the IT tech guy went above and beyond and helped me out. Thank you! |
| 10/23/2019 | Thank you for the fast response! |
| 10/23/2019 | Thank you for the quick response! |
| 10/22/2019 | Lori was a huge help recovery a file. Appreciate all the help she has provided! |
| 10/21/2019 | Thank you for the fast response and solution to my Email!! |
| 10/21/2019 | Erik was very professional, kind, and patient. He helped resolve the problems. |
| 10/21/2019 | quick and easy - didn't even need to talk to anyone after my initial call. Thank you! |
| 10/18/2019 | Davis does top-notch work! He understands our environment, has a great attitude, and works well under pressure. I always feel like we are in good hands when he answers the phone. |
| 10/18/2019 | It was operator error, that means the situation was corrected before Image Quest assisted. |
| 10/18/2019 | Thanks for fixing my Adobe issue |
| 10/18/2019 | Erick fixed the problem quickly. Thank you! |
| 10/17/2019 | resolved my issue right away . TY |
| 10/17/2019 | Very quick to respond and identify the solution |
| 10/17/2019 | please keep these people from scamming our email |
| 10/17/2019 | Thanks for all you do to take care of our team! |
| 10/17/2019 | Just an FYI- This message came to my 'Other' folder, not 'focused'. |
| 10/17/2019 | Response time and correction of problems. Update |
| 10/16/2019 | tHANKS FOR GREAT SERVICE |
| 10/16/2019 | As always, the IT team delivered great service. I cannot tell you how helpful it is for the HR staff to have access to Adobe Pro. |
| 10/16/2019 | Very timely response |
| 10/16/2019 | Why does things like this happen? I tried for an hour to access Google web browser before contacting you. Oh well, it is working now. |
| 10/15/2019 | Thank you!! |
| 10/15/2019 | Thanks! |
| 10/14/2019 | Josh is great at what he does and he is responsive during emergencies |
| 10/14/2019 | Thank you VERY MUCH! |
| 10/14/2019 | Thanks! |
| 10/11/2019 | You guys always ROCK! |
| 10/11/2019 | as always, fast and courteous service |
| 10/11/2019 | Fast and quick resolution to this unexpected issue made my Friday better! |
| 10/11/2019 | Perfect Michael, thanks! |
| 10/10/2019 | It was solved fast, without any hassle. |
| 10/9/2019 | It appears problem was resolved. Thanks! |
| 10/9/2019 | Excellent service! |
| 10/9/2019 | Always receive excellent service with ImageQuest:) |
| 10/9/2019 | Showed/walked me through the steps to be able to complete myself going forward. |
| 10/9/2019 | Great as always |
| 10/9/2019 | Thanks for your Help! |
| 10/8/2019 | Erick is always great at getting our issues resolved. |
| 10/7/2019 | Thanks Michael!! |
| 10/7/2019 | Fast and easy! |
| 10/4/2019 | Issue was resolved quickly 🙂 |
| 10/3/2019 | Mr Brown was able to get in and fix my issue right away. there was no down time. |
| 10/3/2019 | Erick is Awesome! |
| 10/3/2019 | Figured out what wiring was incorrect, thank you |
| 10/3/2019 | Thanks fir (Solving) the mystery, Erick!!! |
| 10/2/2019 | Called me back within 10 minutes and got my issue fixed! Thank you!! |
| 10/2/2019 | Thank you for your help! YOUR STAFF are always so pleasant to speak with! |
| 10/2/2019 | My issues was resolved in a timely manner. Technician was kind and knowledgeable. |
| 10/1/2019 | fast and friendly |
| 10/1/2019 | Erick is always super helpful and solves all issues with speed and accuracy. Thank you!! |
| 10/1/2019 | You fixed it all! |
| 9/30/2019 | Thanks Jameson!! |
| 9/30/2019 | Erick was great and saved the day! |
| 9/30/2019 | Thanks! |
| 9/29/2019 | Prompt response on a weekend and Davis was very detailed in telling us how to safely get the computer back after the power failure. Thank all of you so much. |
| 9/27/2019 | My experience was great because they quickly brought me what was needed! |
| 9/27/2019 | Thanks for the quick response and guidance on the questionable email I received. |
| 9/27/2019 | The issue was handled quickly. |
| 9/26/2019 | Michael was super understanding and patient with me. |
| 9/26/2019 | Davis was exceptional! He kept at it until we figured it out! |
| 9/26/2019 | Quick resolution |
| 9/26/2019 | Whoop Whoop Joshua!! Thanks so much!! |
| 9/26/2019 | Great thank you! |
| 9/26/2019 | thank you |
| 9/25/2019 | Thanks Michael! |
| 9/25/2019 | "Sad part is I called about 1:30 gave Sosha info and I did not get a return phone call. I called back 3 hours later, and Michael fixed my problem quickly." |
| 9/25/2019 | Very helpful, resolved the issue in a few minutes. |
| 9/25/2019 | Everything was handled in a professional manner and the issue was quickly resolved |
| 9/25/2019 | Very good |
| 9/25/2019 | Jameson finally got my computer fixed so that I can have multiple windows open and they don't get caught behind other documents and open in normal 100% view vs 250% view and my printer fixed so it only prints on one side. Thank you Thank you Thank you! |
| 9/25/2019 | Erick is always Awesome and fixes my issues ASAP! Wonderful IT |
| 9/24/2019 | Good Job Michael, thank you!! |
| 9/24/2019 | Question was resolved very quickly!! Thanks!! |
| 9/24/2019 | Erick is efficient and accurate as usual!! Thank you! |
| 9/24/2019 | Erick is great |
| 9/23/2019 | Erick is always very helpful! |
| 9/23/2019 | quick |
| 9/23/2019 | Erick's immediate help on this issue is very appreciated! My users are quite happy and able to get parts out the door. Thank you!! |
| 9/20/2019 | Professional quick to solve the problem |
| 9/19/2019 | Thank you so much! |
| 9/19/2019 | IT personnel professional and personable! Clear and helpful. |
| 9/18/2019 | The support at IQ is always exceptional. |
| 9/18/2019 | They quickly got me what I requested |
| 9/18/2019 | Spoke to an IT Tech that was very helpful in setting up my two monitors, so I can view different items on each monitor. |
| 9/17/2019 | All good |
| 9/16/2019 | It was handled very quickly! |
| 9/16/2019 | Davis followed up. |
| 9/16/2019 | Image Quest made it easy to complete this task!! They logged in and got everything working! Just great!! |
| 9/16/2019 | As Usual very helpful with my problems. |
| 9/16/2019 | Thank you! |
| 9/16/2019 | Appreciate you Davis!! |
| 9/13/2019 | Immediate response. Keep up the good work Lori 🙂 |
| 9/13/2019 | People can hear me clearly, muffled sound has gone away |
| 9/12/2019 | Quick response |
| 9/12/2019 | my experience was great because it took over an hour however all faxing, scanner, email add on were all complete and this has been on on going issue since last week. |
| 9/11/2019 | Thanks! |
| 9/11/2019 | My email was fixed !! 🙂 |
| 9/10/2019 | Thanks Guys |
| 9/10/2019 | I got a timely response to my request and the tech was accommodating. |
| 9/10/2019 | Stephen is always my hero when I need him. Thanks, Stephen! |
| 9/10/2019 | Working like a charm! Thanks Todd! |
| 9/9/2019 | The response/action was fast. |
| 9/9/2019 | Great job! |
| 9/9/2019 | Thank you! |
| 9/6/2019 | Thanks for the quick response, as always. |
| 9/6/2019 | thanks! |
| 9/6/2019 | Erick was awesome! |
| 9/6/2019 | Thanks for saving the day Davis!!!! |
| 9/5/2019 | The technician resolved my issue quickly and effectively. |
| 9/5/2019 | Great as always! |
| 9/4/2019 | Problem was handled swiftly and with clear communication. Great job! |
| 9/4/2019 | Great! |
| 9/4/2019 | Wonderful!! Because he was courteous and professional, and got the job done i needed. |
| 9/4/2019 | The issue i was having was resolved! Thank you! |
| 9/3/2019 | Everything was resolved:) |
| 9/3/2019 | Erick did a great job of checking to make sure that the suspect emails had not caused any damage. |
| 9/3/2019 | thank you so much Erick !!!!!! |
| 8/30/2019 | Thanks Jameson!! |
| 8/30/2019 | This printing issue was resolved. |
| 8/30/2019 | Lori was awesome in helping me with this issue. I had hundreds of notifications from the same person coming in every 10 min. She saved me!! |
| 8/30/2019 | Perfect, thank you!! |
| 8/30/2019 | Perfect Davis! Thank you for handling so quickly! |
| 8/29/2019 | Image Quest comforts the frustration of our selves when our computers act up. |
| 8/29/2019 | Erick was pleasant and quick, got me back up and running.. |
| 8/29/2019 | DeMarcus is always quick to resolve my issue, and does it with a smile on his face. |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | It was great got me right into Snap Big Thanks:) |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Thank you |
| 8/29/2019 | Good |
| 8/29/2019 | always done promptly and with great energy! Thank you. |
| 8/28/2019 | I can now access the drive that has proprietary data that I need to function in my position. I can also save, delete and change the data as needed which before I could only save and not even that for a changed file. |
| 8/28/2019 | I was very impressed with how quickly my request was addressed, the prompt follow up and amount of avenues tried in order to resolve. I was pleased with the follow up to make sure all was well. |
| 8/28/2019 | Great thank you so much for the assistance |
| 8/28/2019 | As always, Lori was very helpful. This was done very quickly, as well. We appreciate all of your help!:) |
| 8/28/2019 | Davis was great - I greatly appreciate that my computer was up and running this morning, he went above and beyond. Thanks a million! |
| 8/27/2019 | Quick response. |
| 8/27/2019 | Perfect, thanks Davis!! |
| 8/27/2019 | Thank you Angie! |
| 8/26/2019 | Damian was able to take care of my call and fix it. He also tested it on the spot to make sure I was good to go. |
| 8/26/2019 | Thanks Erick! Happy Monday! |
| 8/23/2019 | Perfect! Thanks Damian!! |
| 8/23/2019 | Thanks! |
| 8/23/2019 | Thank you |
| 8/23/2019 | This was done in a very timely matter. We appreciate all of your help! 🙂 |
| 8/22/2019 | Thanks Damian!! |
| 8/22/2019 | Super customer service! Many thanks to Damian. |
| 8/21/2019 | The issue was resolved quickly and efficiently! 🙂 |
| 8/21/2019 | Davis was very quick & effective in fixing my situation. Receptionist Johnathan was very nice as well. Thank you |
| 8/21/2019 | Thanks for the quick response! |
| 8/21/2019 | Daniel was so nice in coming over to assist Christi. He kindly explained that the software was already downloaded on the computer. |
| 8/21/2019 | Thank you so much for the quick response to installing software files that required an administrator. |
| 8/20/2019 | Always prompt response with a solution! Thank you! |
| 8/20/2019 | Image Quest repaired the issue! Thanks. |
| 8/19/2019 | He was sooo patient and completed his task. Great guy! |
| 8/19/2019 | He fixed my problem. |
| 8/19/2019 | Erick is super helpful and quick to respond. |
| 8/17/2019 | Very thorough |
| 8/16/2019 | Very Quick response and resolution. |
| 8/16/2019 | we got it worked very quickly Damian is Awesome ! |
| 8/16/2019 | It was a very quick turn around, and we got exactly what we needed. |
| 8/16/2019 | Looks like everyone is now able to receive our invites- that was a quick fix- thank you Amy and Brad!!! |
| 8/16/2019 | It was fast! |
| 8/15/2019 | The Field Services team is AWESOME!!! |
| 8/15/2019 | Excellent! Very timely & very much appreciated! Thanks! Beth |
| 8/15/2019 | The (ImageQuest) Verus IT team is the best! 🙂 |
| 8/15/2019 | Jimmy Johns fast service! |
| 8/15/2019 | Quick response |
| 8/14/2019 | worked with Damian today. Great disposition with thorough knowledge of the system and how to help with my situation getting access to the fax e-mail for our system. He was also able to give me the name of our account manager so that I could talk with him and order a headset for my phone. Great experience! |
| 8/14/2019 | Mr.King was professional and made sure the process was easy enough, the experience was as if I did not have an interruption through the day, quick fast and easy! Thanks for all your help. |
| 8/14/2019 | Great thank you |
| 8/14/2019 | This was a 15 round heavyweight battle and Erick was up for it. Thank you! |
| 8/14/2019 | Mr. Fitzgerald took him time explaining everything to me and staying with me to make sure everything was running smoothly |
| 8/14/2019 | My issue was resolved and the technician was excellent. |
| 8/14/2019 | Great thank you |
| 8/13/2019 | Thanks for being patient and helpful Damian!! |
| 8/13/2019 | great! |
| 8/13/2019 | Good Job Jameson!! Thanks!! |
| 8/13/2019 | Even though issue was difficult, Damian was patient and worked with me until the job was complete and issue fixed. |
| 8/13/2019 | we received the SNAP agent access logins timely as needed, thank you |
| 8/12/2019 | Not sure why this software continues to fail to load but Erick was able to restore it to functioning state. |
| 8/12/2019 | Thank you Brad!!! |
| 8/10/2019 | Technition was excellent to work with |
| 8/9/2019 | The (ImageQuest at) Verus IT Team is very helpful and friendly! |
| 8/9/2019 | Prompt service. Thank you ! |
| 8/9/2019 | Josh was quick and very helpful in resolving my issue. Thanks!!! |
| 8/8/2019 | As always, a great experience! |
| 8/8/2019 | JAMESON ROCKS |
| 8/8/2019 | He fixed my problem within 2 minutes! |
| 8/8/2019 | Mr. Broadway is extremely helpful. He's always a delight. |
| 8/72019 | He was so helpful and patient |
| 8/72019 | Employee attended directly to my needs. |
| 8/72019 | Good Job JAMESON!! Keep it up! |
| 8/72019 | Quick and correct! Thank you Davis!! |
| 8/72019 | Thank you |
| 8/72019 | Thank you |
| 8/72019 | Thank you |
| 8/6/2019 | Damian is the BOMB! Thanks so much! |
| 8/6/2019 | Thanks! |
| 8/6/2019 | Jameson Fitzgerald was very helpful and explained the difference of the software we use and possible causes of my problem. I don't think we really know why I was having an issue but I am glad that some type of solution was found so that I can continue my daily tasks. So far, no problems. THANKS TEAM! |
| 8/6/2019 | Erick was very nice and helpful. |
| 8/5/2019 | Thanks for being available, Davis! |
| 8/5/2019 | Did a great job of helping me get back on track!!! Had customers waiting for me!!! |
| 8/2/2019 | Your quick response. |
| 8/1/2019 | Good Job Erick!! |
| 8/1/2019 | Thanks Erick!! |
| 8/1/2019 | Thank you for keeping me updated |
| 8/1/2019 | It was a company wide issue |
| 8/1/2019 | Eric was so helpful and patient. Thank you!! |
| 8/1/2019 | Thank you. |
| 7/31/2019 | Very helpful and nice |
| 7/31/2019 | Quick and accurate Thanks |
| 7/31/2019 | Great experience, I got to know Daniel a bit better, he taught me things about IT I did not know about. Thanks guys! and girl!!!! |
| 7/31/2019 | The problem was handled quickly and efficiently. |
| 7/31/2019 | You guys are awesome! |
| 7/31/2019 | As always, Erick was efficient and professional |
| 7/30/2019 | Davis was able to remote into my laptop and discover the problem with my printer. He was kind, professional and resolved my problem fairly quickly! |
| 7/30/2019 | Excellent Jameson! Thanks! |
| 7/30/2019 | Courteous and helpful. I am not sure if asset inventory is image quest's responsibility or out in house iT dept but i appreciate you asking about it. |
| 7/29/2019 | Image quest know the answers. |
| 7/29/2019 | My experience was great because Angie worked tirelessly to resolve the issue, even following up twice. Great service! |
| 7/29/2019 | Erick was very quick and responsive. Much appreciated! |
| 7/26/2019 | Excellent |
| 7/26/2019 | Awesome and fast as alwats! |
| 7/25/2019 | Perfect Angie, thank you!! |
| 7/25/2019 | The representatives was very knowledgeable about the issue, stayed on the line until the issue was fixed. You're doing a great job! |
| 7/25/2019 | Greatly appreciate the last minute request that you attended to. Thank you! |
| 7/25/2019 | Thanks so much for your assistance! Beth |
| 7/25/2019 | always helpful and very kind folks! Thank you! |
| 7/25/2019 | Davis is very pleasant to work with and was able to fix the problem quickly. |
| 7/24/2019 | Quick response. |
| 7/24/2019 | Erick was kind and knowledgeable and didn't have a problem sharing his information with me. |
| 7/24/2019 | The Help Desk was friendly and quick to return my call, and followed up with me to ensure that the issue was resolved. |
| 7/24/2019 | The problem was fixed within 30 seconds and I now know how to tackle it myself in the future. Thanks! |
| 7/24/2019 | Easy!! |
| 7/24/2019 | Pleasant and explained the situation of what caused my issue. |
| 7/23/2019 | It was completed very quickly. |
| 7/22/2019 | Technition was very helpful and addressed my concerns in a timely manner. |
| 7/22/2019 | Thanks Angie for helping this be quick and painless!! |
| 7/22/2019 | so helpful and professional! |
| 7/22/2019 | Love the follow up on an issue that I was not resolved by a different vendor. Thank you! |
| 7/22/2019 | Damian was very helpful and got my connection fixed. |
| 7/22/2019 | Thanks Josh for being prepared and executing timely! |
| 7/21/2019 | He was patient with trying to get our new scanner to work. |
| 7/21/2019 | The issue has been resolved. |
| 7/19/2019 | Perfect, Thanks Jameson!! |
| 7/19/2019 | Thank you so much for the amazing customer service and attention to detail. You guys are awesome and we are very grateful! <3 cat@mantis |
| 7/19/2019 | Daniel did such a great job of helping me get everything hooked up the right way. He was very thorough and had patience with me. I'm thankful he helped me through this. |
| 7/19/2019 | The problem was resolved timely |
| 7/18/2019 | Thanks for acting so quickly after hours. |
| 7/18/2019 | Davis Houk, in a person, is what made it so great. He was technically capable and willing to help me with a critical software issue involving not just my desk set, but the server and drive the software is loaded. He was willing to stick with the problem until the issue was resolved which took at least an hour. I was frantic as loss of this software was going to cost my firm addition money to not function immediately. I can't say good enough things about his competency, willingness to listen and comprehend, and patience with a distressed customer. |
| 7/18/2019 | Damian was very helpful! |
| 7/18/2019 | Fast and professional |
| 7/17/2019 | prompt response. |
| 7/17/2019 | Knew exactly what he was doing and resolved the problem promptly! Great work! |
| 7/16/2019 | VERY QUICK!!! |
| 7/16/2019 | Erick gets the issue working every time! |
| 7/16/2019 | email working great, thank you! |
| 7/16/2019 | Davis was easy to work with and knowledgeable. Thanks for the help. |
| 7/15/2019 | Erick gets the issue working every time! |
| 7/15/2019 | The guy you sent was very friendly and helpful |
| 7/15/2019 | quick response time. thanks! |
| 7/15/2019 | Because ImageQuest ROCKs with Knowledge! |
| 7/15/2019 | Polite and quick service! |
| 7/12/2019 | Erick was able to quickly get Citrix up and running with WellSky's SAMS so I am back in business! Thanks a bunch! |
| 7/12/2019 | The problem was resolved! Thanks so much! |
| 7/12/2019 | Very fast. thanks! |
| 7/12/2019 | Awesome!!!! Very patient and got it to finally work!! Really appreciate it! |
| 7/11/2019 | Thanks for remembering to follow up on his and get it done! Beth |
| 7/11/2019 | Erick was great to work with! |
| 7/11/2019 | Very helpful & fast to resolve issue. |
| 7/10/2019 | We've had issues with out scanner for some time and it was solved today. Thank you! |
| 7/10/2019 | fast fix |
| 7/9/2019 | It was fixed fast! |
| 7/9/2019 | Damian was very helpful! Very professional and polite! |
| 7/9/2019 | Davis was a great help! |
| 7/9/2019 | Quick and efficient |
| 7/9/2019 | Davis always fixes the problem |
| 7/8/2019 | Davis may the force be with you, always. |
| 7/8/2019 | Damian was able to download Microsoft Teams in a flash and I was back in business. Thanks for your assistance! |
| 7/8/2019 | Thank you for getting this last minute request done so quickly Erick!! |
| 7/5/2019 | always a please |
| 7/3/2019 | ImageQuest stayed on task long enough to analyze the issue and offer solutions. Thanks! |
| 7/3/2019 | Awesome! Davis was able to locate and install Pulse Secure on my surface pro in a flash!! Locating this software in the past was difficult so this was great! He also quickly installed the other two programs that I needed. Thanks Davis!! |
| 7/2/2019 | Thanks for sticking with us until we got things resolved today! |
| 7/2/2019 | Davis resolved the problem quickly |
| 7/2/2019 | Perfect. |
| 7/2/2019 | Thank you so very much! The turn around was much faster than I expected. |
| 7/2/2019 | Davis was able to make the necessary changes in a timely manner. Thank you. |
| 6/28/2019 | My experience was great because every time I call the person on the other end of the line is so helpful and caring about getting the problem fixed. Your team Is super. |
| 6/28/2019 | My experience was fantastic because Erick was able to figure out the problem really fast! Thank you |
| 6/28/2019 | Eric was quick, knowledgeable and professional. Eric ROCKS! |
| 6/27/2019 | Davis was able to add the VPN connection quickly. Thank you! |
| 6/27/2019 | Quick setup |
| 6/27/2019 | Thanks! |
| 6/26/2019 | Thanks! |
| 6/26/2019 | Thanks! |
| 6/25/2019 | Thanks! |
| 6/25/2019 | Thanks Andrew! |
| 6/25/2019 | Thanks! |
| 6/24/2019 | It was confirmed the message was legitimate. |
| 6/24/2019 | Very fast response time |
| 6/24/2019 | He was very helpful and patient with the issues |
| 6/24/2019 | Always great to work with! |
| 6/23/2019 | I assume all is fine with the laptop - thanks! Beth |
| 6/21/2019 | Fast, friendly, easy. Thank you! |
| 6/21/2019 | (He) did continue to look until he found the issue. E |
| 6/21/2019 | Very quick. Thank you! |
| 6/21/2019 | Great customer service, prompt response and corrections. |
| 6/21/2019 | It confirmed what I felt about the suspicious email. |
| 6/20/2019 | Davi(s) is phenomenal. It's as if his IT powers were bestowed Zeus...fortified by nature...and implemented by a man above all others |
| 6/20/2019 | Always fast and efficient! |
| 6/19/2019 | Quick response and resolution |
| 6/19/2019 | It was handled promptly. |
| 6/18/2019 | Davis worked diligently to resolve my issue. when it couldn't be solved with troubleshooting he followed up with an alternate path. |
| 6/18/2019 | Immediate response! Thanks!! |
| 6/18/2019 | Great assistance in resolving the problem. Very helpful and nice |
| 6/18/2019 | excellent, quic(k) resolution |
| 6/17/2019 | the problem was fixed. Erick dominated as always. Give him a raise!!!! |
| 6/14/2019 | Tested/Working - Thanks for the quick turnaround Damian!! |
| 6/14/2019 | Thanks! |
| 6/14/2019 | Quick response and resolved my issue fast! |
| 6/14/2019 | Davis always fixes the issue. |
| 6/13/2019 | fast friendly service |
| 6/13/2019 | Fast, friendly assistance |
| 6/12/2019 | Thanks! |
| 6/12/2019 | It was relatively quickly resolved and the guy I spoke with was pleasant! |
| 6/12/2019 | Damian quickly resolved the problems with my dual monitors and access to QuickBooks yesterday. He was also able to help my co-worker by providing information for me to share with her. Thank you Damian! |
| 6/12/2019 | Good job guys! Thanks! |
| 6/11/2019 | Very fast, Thanks! |
| 6/11/2019 | thanks for the help!! |
| 6/10/2019 | Great as always |
| 6/10/2019 | I sent a request that was preceded by the same request sent by someone else to which I sent a "disregard my request" note. It apparently was handled appropriately. |
| 6/10/2019 | Thank you |
| 6/7/2019 | Thanks! |
| 6/7/2019 | Thanks! |
| 6/7/2019 | Thanks! |
| 6/7/2019 | They answered quickly and understood my issue and worked to resolve it in a timely manner, Very Professional team! |
| 6/7/2019 | Very quick response thank you! |
| 6/7/2019 | Thanks Erick! Patient with me as always! |
| 6/6/2019 | An ImageQuest associate checked to ensure I had no viruses on my computer. Thank you for your help on this! |
| 6/6/2019 | Thanks! |
| 6/5/2019 | You guys Rock!!! Thank you. |
| 6/5/2019 | Erick helped me download Visio quickly and it worked the first time. |
| 6/4/2019 | Already done and working! Thank You! |
| 6/4/2019 | Fast and efficient as always. Thanks, Stephen. |
| 6/4/2019 | Davis rocks - sent me the instructions and I was able to correct my issue! THANK YOU |
| 6/4/2019 | Stephen's an OG or IT |
| 6/4/2019 | Très Bon Erick!! |
| 6/4/2019 | Happy to get fast reliable service! |
| 6/4/2019 | thank you! |
| 6/3/2019 | image quest always solves problems quickly! |
| 6/3/2019 | Thanks! |
| 6/3/2019 | Perfect, Thank you Brad!!!!!!! |
| 6/3/2019 | My issues was taken care of in a timely manor. |
| 6/3/2019 | Right on time! |
| 6/3/2019 | The response time it took to resolve my concerns was perfect. The IT representative was very professional and extremely helpful. |
| 5/31/2019 | Erick Burgess is a man among men and a prince among the stars |
| 5/31/2019 | So quick and helpful - thank you! |
| 5/30/2019 | Polite and knowledgeable. Rep was patient with technology challenged user. |
| 5/30/2019 | Very fast. Thanks! |
| 5/30/2019 | Thanks Erick! |
| 5/30/2019 | Thanks Andrew!! |
| 5/29/2019 | Perfect Damian, thanks!! |
| 5/29/2019 | Because you blocked these scammer fools:) |
| 5/29/2019 | E. King was fantastic and went above and beyond to help resolve my issue. |
| 5/28/2019 | Problem resolved!!!!! |
| 5/24/2019 | Very quick to respond and solved the problem quickly. Thank you. |
| 5/24/2019 | it took a little over an hour to get the return phone call. |
| 5/24/2019 | Works so far 🙂 Thanks Josh! |
| 5/24/2019 | Nothing that would make it better or worse. Was not in the resolution process but the issue is resolved. |
| 5/24/2019 | Davis was very helpful and was able to fix my issue in a timely fashion. |
| 5/24/2019 | DBrown was an excellent help to figuring out the successful solution to my issue! thank you! |
| 5/23/2019 | Many thanks! |
| 5/23/2019 | Thank you, Davis!!!!! |
| 5/23/2019 | The issue was handled quickly. |
| 5/22/2019 | Took a few days for reply. |
| 5/22/2019 | To begin, when I called this morning and spoke to Erick Burgess, he was very helpful and talked me off the ledge. He was able to resolve some issues that should never had happened, hence the Negative experience. |
| 5/22/2019 | Thanks for yesterday Mark, good job! |
| 5/22/2019 | When this tech called to resolve my issue, I was already on the phone with another tech resolving another issue. It was great to see multiple techs trying to get the job done. |
| 5/22/2019 | Works like a charm, thanks DB!! |
| 5/21/2019 | I have so many of these and they are dealt with swiftly. |
| 5/21/2019 | Erick worked with me for a very long time until we were able to resolve my problem. I appreciate the initiative and the knowledge offered! |
| 5/21/2019 | Thanks DeMarcus! |
| 5/21/2019 | Thanks Andrew! |
| 5/21/2019 | Thanks Damian! |
| 5/21/2019 | Thanks Erick! |
| 5/21/2019 | Thanks! |
| 5/21/2019 | Thanks! |
| 5/20/2019 | Works great. |
| 5/20/2019 | Thanks! |
| 5/17/2019 | The quick response time |
| 5/17/2019 | As always, the tech was courteous and professional and got the job done! |
| 5/16/2019 | Thanks! |
| 5/16/2019 | I received the help I needed very quickly. |
| 5/16/2019 | Thanks, Erick! |
| 5/16/2019 | Thanks, Davis!! |
| 5/15/2019 | Very quick response to my question. |
| 5/15/2019 | Davis went above and beyond to get this finished! Thanks!! |
| 5/13/2019 | Working great, thanks Davis! |
| 5/9/2019 | Fast accurate service! Thank you Erick. |
| 5/9/2019 | Thanks Davis! Your help is appreciated! |
| 5/9/2019 | My nightmare became a dream. Thanks! |
| 5/9/2019 | Erick did not give up when he was having trouble fixing the scanner. He was very nice on the phone and very helpful!! Thank you Erick for your help. You ROCK!! |
| 5/8/2019 | Technician was expedient & knowledgeable. |
| 5/8/2019 | This was an accident - should have been - Great job! |
| 5/7/2019 | Very quick! |
| 5/6/2019 | Thanks! |
| 5/6/2019 | Resolved quick |
| 5/6/2019 | Thanks, Davis! |
| 5/6/2019 | Lol, this is from March! I've slept since then 😉 Thanks, Todd! |
| 5/6/2019 | Corrected the problem. |
| 5/6/2019 | thanks for the help!!! 🙂 |
| 5/6/2019 | Andrew is terrific! |
| 5/6/2019 | Thanks Erick ~ Happy Monday IQ! |
| 5/3/2019 | It appears that something was completed even though when I logged in for the 1st time today it went through yet another update beyond the multiple ones Mark endured last evening. Hopefully, now, the updates will occur and not sabotage me while I attempt to work. |
| 5/3/2019 | DeMarcus is awesome, awsome attentive and helpful!!! |
| 5/2/2019 | Damian was persistent in working with other vendors to make sure our phone issues were resolved. He kept me updated on a. daily basis and, considering that the other vendor was not overly responsive or willing to help, he made sure that the problem was fixed as soon as possible. |
| 5/2/2019 | I got my zip file opened. That is all I needed. |
| 5/2/2019 | so responsive! thanks for everything |
| 5/2/2019 | Winner winner chicken dinner |
| 5/2/2019 | Immediate response. Thanks, Brad. |
| 5/1/2019 | Timely responses. |
| 5/1/2019 | DeMarcus is a rockstar! |
| 5/1/2019 | you are killing it today! |
| 5/1/2019 | Damian is VERY helpful and friendly. |
| 5/1/2019 | completed quickly! thanks. |
| 5/1/2019 | Thank you, Todd. |
| 5/1/2019 | Thanks Andrew!! |
| 5/1/2019 | Perfect Damian! |
| 4/30/2019 | appreciate the quick response |
| 4/30/2019 | Davis is great! |
| 4/30/2019 | Excellent work guys, you saved the day!!! |
| 4/30/2019 | Issue was resolved quickly. |
| 4/30/2019 | Thanks Big D |
| 4/29/2019 | he was patient as we navigated through the screens and figured out the issue. |
| 4/29/2019 | A BIG THANK YOU!!! This sync resolution became more involved than anticipated stemming from issues with the recent migration. The entire time to resolve was well over an hour, but the experience was very friendly and professional. Great job as always! Ron |
| 4/26/2019 | Thanks! |
| 4/26/2019 | Easy and fast, my assigned tech person was nice and patient when I should have already tried to restart my computer |
| 4/26/2019 | Thank you Angie! Working like a charm!! |
| 4/26/2019 | good job |
| 4/26/2019 | Thanks! |
| 4/26/2019 | Quick and agile response in determining that the suspected email was indeed fraud....great job as usual! Thx, Ron |
| 4/26/2019 | Quick, courteous, efficient |
| 4/25/2019 | fast, effective, efficient. |
| 4/25/2019 | Erick was prompt and courteous in explaining how it would be resolved. |
| 4/24/2019 | Problem resolved in 5 minutes |
| 4/24/2019 | Erick was very helpful |
| 4/24/2019 | You guys ROCK. |
| 4/24/2019 | The ImageQuest team worked diligently on my issue until it was resolved. Thank you! |
| 4/24/2019 | Trying to get used to a different system can be a challenge. Your staff it always so helpful. Thank you, Liz |
| 4/24/2019 | Damian is the best. Great job! |
| 4/23/2019 | helped with the hacker emails!!! thanks! |
| 4/22/2019 | it was very quick |
| 4/19/2019 | Perfect, thanks guys!! |
| 4/19/2019 | Efficient and fast |
| 4/18/2019 | Resolved my issue quickly !! |
| 4/17/2019 | He was very patient and easy to work with! |
| 4/17/2019 | This repetitive problem has not reoccurred in 5 days and counting. |
| 4/17/2019 | Quick, easy and problem solved. Thanks Erick! |
| 4/16/2019 | Thank you for explaining what to expect when I send a secure email. |
| 4/16/2019 | Thanks! |
| 4/16/2019 | Helped me out very quickly! |
| 4/16/2019 | Thanks Damian! |
| 4/16/2019 | Thank you. |
| 4/16/2019 | Thanks! |
| 4/15/2019 | Thanks so much - fast excellent service |
| 4/15/2019 | Prompt response. |
| 4/15/2019 | Got this so fast. You guys rock!! |
| 4/12/2019 | Took less than 5 minutes to complete. |
| 4/12/2019 | Thanks! |
| 4/11/2019 | I can't even remember what this was for??? |
| 4/11/2019 | You're awesome |
| 4/11/2019 | Davis was very polite and he got my email back up and working very quickly. Thank you!! |
| 4/11/2019 | Terrific assistance as always - thank you! |
| 4/10/2019 | Thanks as always - you all are the best! |
| 4/10/2019 | Andrew got to the bottom of the scanning issues - all is great and I don't have use the other scanner that makes enormous files anymore... YES!!! |
| 4/9/2019 | You're on a roll here Davis, keep it up!! |
| 4/9/2019 | This user also looks great, thanks again Davis! |
| 4/9/2019 | Looks great, thanks Davis! |
| 4/9/2019 | Erick was very helpful and efficient. Thanks. |
| 4/9/2019 | Damian was understanding of my computer illiteracy. |
| 4/9/2019 | Quick |
| 4/9/2019 | the response was prompt and problem was fixed |
| 4/8/2019 | Whoop Whoop! Thanks Damian! |
| 4/5/2019 | Thanks Davis! |
| 4/5/2019 | Nice work on this one. |
| 4/5/2019 | Thank you again for the awesome service. |
| 4/4/2019 | Thank you DeMarcus! I would still like to know how .61 was routing to .76 when we replace for future printers. |
| 4/4/2019 | It was resolved quickly. |
| 4/4/2019 | Thanks! |
| 4/4/2019 | Quick to get it resolved. |
| 4/3/2019 | Quick response and you guys are always helpful! |
| 4/3/2019 | Davis, all seems to be resolved as far as I know. Will let you kno if that changes. Thanks, as always, for your help! Good job! |
| 4/3/2019 | Thanks Davis! |
| 4/2/2019 | My computer had crashed...no network drivers could be found and the issue was resolved in a timely manner. |
| 4/2/2019 | FIXED QUICKLY THANK YOU! |
| 4/2/2019 | Lightening fast, thanks Erick! |
| 4/1/2019 | Thanks for the prompt response! |
| 4/1/2019 | Thanks Damian! |
| 3/31/2019 | Perfect Davis, thanks! |
| 3/31/2019 | Laptop received, will check it out! Thanks! |
| 3/30/2019 | Awesome as always!!! Thanks. |
| 3/29/2019 | Request was completed so quickly - thanks as always! Great to see Kim yesterday too! |
| 3/29/2019 | Todd worked diligently to fix my driver issues. Thanks for the hard work, Todd! |
| 3/29/2019 | Excellent as always! |
| 3/29/2019 | quick |
| 3/28/2019 | It was quick and painless. |
| 3/28/2019 | Solved the problem quickly. |
| 3/28/2019 | Thank you so much for your assistance! |
| 3/28/2019 | Thanks! |
| 3/27/2019 | Fast and efficient. |
| 3/27/2019 | Fast, efficient, correct, and great communication. Thank you. |
| 3/26/2019 | Easy and efficient |
| 3/25/2019 | Thanks, DeMarcus! |
| 3/25/2019 | Quick response, thank you. |
| 3/25/2019 | DeMarcus Brown methodically traced down the problem and rebuilt as needed. Thanks!! Steve |
| 3/25/2019 | Andrew was very efficient and pleasant to work with. Thank you, Me! |
| 3/22/2019 | Damian responded quickly and was able to fix my problem immediately. |
| 3/22/2019 | Thank you! |
| 3/22/2019 | Very fast! |
| 3/22/2019 | Wonderful!!! Erick was incredibly helpful and restored our lost drive. |
| 3/22/2019 | Perfect, thanks! |
| 3/21/2019 | Quickly done. |
| 3/21/2019 | Done fast. |
| 3/21/2019 | Very Quick. |
| 3/21/2019 | Angie worked so hard on this one for me! Thank you so much for your dedication to getting me an answer. Thanks again!! |
| 3/21/2019 | Quick service to resolve the issue! |
| 3/21/2019 | Thanks Damian!! |
| 3/21/2019 | Whoop! Whoop! Who's the man!! |
| 3/21/2019 | My experience was great because we thought we were going to have to pay additional money to have the emails we needed exported, but Stephen Bratcher walked us through everything and showed us how to export the emails. Thanks so much for your help Stephen! |
| 3/21/2019 | Thanks Davis! Mission accomplished. Bryan just received an email from her!!! |
| 3/21/2019 | Working like a charm, thanks Todd! |
| 3/21/2019 | Thank you! Damian was a great help! |
| 3/21/2019 | It was finished quickly and efficiently. Thank you!! |
| 3/20/2019 | Davis was patient and helpful! Thanks! |
| 3/20/2019 | Thanks all is well |
| 3/20/2019 | Efficient and courteous service. |
| 3/19/19 | Davis went above and beyond to solve my issue. I told him I could wait but he sought out a solution to my issue anyway. I am very thankful that he did. |
| 3/5/2019 | Working perfectly, thanks!! |
| 3/5/2019 | Excellent Andrew! |
| 3/4/2019 | Thank you to Davis, Brad and anyone else involved in solving this issue in such a quick manner. |
| 3/4/2019 | Perfect, thanks Stephen! |
| 3/4/2019 | Thanks Damian! |
| 3/4/2019 | Damian was nice and very patient with me. |
| 3/2/2019 | You were quick to respond. You understood exactly what my problem was and fixed it! |
| 3/1/2019 | I'm sure you did fine if the backup is occurring. Thanks! |
| 3/1/2019 | Davis is awesome! He installed 4 different software aps that I needed, and addressed 3 or 4 other issues for me. He also followed up with me today as he said he would earlier in the week. I was very impressed by the amount of work he accomplished in less than 1.5 hours. I stay very, very busy, so I appreciate how efficient he was. I could tell he is very knowledgeable about what he is doing. Thanks Davis! |
| 3/1/2019 | Immediate response. Excellent service |
| 3/1/2019 | Always responsive. I don't give you all enough thanks. |
| 3/1/2019 | Davis did a great job in following up with this repair |
| 2/28/2019 | D.KING IS THE BEST, QUICK, UNDERSTANDING, HELPFUL. THANKS BRAH. TONY. |
| 2/28/2019 | Damian was very easy to work with and got me fixed up! |
| 2/28/2019 | Problem was fixed |
| 2/28/2019 | My experience was great because it was resolved very quickly! Thanks a bunch! |
| 2/26/2019 | Thanks for bailing me out again. I've lost at least 3 days of work but this solution puts me back in business |
| 2/26/2019 | Davis & Angela worked with me & walked me through step by step until the problem was corrected!!! Thank you!!!!! |
| 2/26/2019 | The Support of Mr. Burgess. |
| 2/26/2019 | Quick response |
| 2/25/2019 | My experience was great because I got a very fast response rate. |
| 2/25/2019 | Awesome.....as always!!! |
| 2/25/2019 | Great experience as always |
| 2/25/2019 | Request complete quickly. |
| 2/22/2019 | Thanks Erick, these hackers are bonkers!! |
| 2/22/2019 | Thx |
| 2/22/2019 | Efficient |
| 2/21/19 | "DeMarcus resolved my printer problems and I am very thankful! Kim" |
| 2/21/19 | "Fast and courteous service. Right on!" |
| 2/20/19 | Thanks Demarcus! |
| 2/20/19 | Excellence in service. Many Thanks! |
| 2/20/19 | Y'all are awesome!!! |
| 2/20/19 | Thanks for preventing future heartache Angie!! |
| 2/20/19 | Fast, easy, no extra input needed. |
| 2/20/19 | Stephen resolved the problem quickly and kindly! |
| 2/20/19 | Quick and easy resolution |
| 2/19/19 | "As always, polite, professional, knowledgeable customer service. Thank you!!!" |
| 2/19/19 | VERY QUICK AND EFFECTIVE RESPONSE!!! |
| 2/19/19 | It was resolved quickly. |
| 2/19/19 | Excellent Demarcus!! Thank you! |
| 2/18/19 | Thanks, DeMarcus! It helps that you can work on this while I am doing other things away from my computer. It's behaving now! |
| 2/14/19 | Thank you for the consistent communication and updates!!! |
| 2/14/19 | "Damian was so helpful and very professional. He helped with my problem right away." |
| 2/14/19 | "Mr. Davis is great because he corrected the issue with my computer!!! Thanks." |
| 2/13/19 | Helpful, courteous and efficient. |
| 2/12/19 | Everyone tried to help us to respond quickly to our needs. My research was going to require more than a week. |
| 2/12/19 | Quick and smooth Thanks |
| 2/12/19 | Thanks for resolution Steve! |
| 3/11/19 | My tech was super nice! |
| 3/11/19 | Thank you for your help. It's been a real nightmare this tax season.GOOD JOB |
| 3/11/19 | As usual, great response from Milton. |
| 3/8/19 | As always, the "cleaning crew" cleaned my problems up. Many thanks for the great assistance! |
| 3/8/19 | Davis was very efficient in taking care of my issue. |
| 3/8/19 | resolved quickly |
| 3/8/19 | Eric was very patience with my issue and he was very polite. |
| 3/7/19 | Great work. Thank you so much Demarcus! |
| 3/6/19 | My experience was great because Eric helped me recover a document that disappeared. I was going to have to go back to client for a signature.Please acknowledge ERIC he is AWESOME! |
| 3/6/19 | Taken care of very quickly. Thanks! |
| 2/11/19 | Fast and efficient service. |
| 2/8/19 | My experience was great because of Davis! |
| 2/8/19 | Davis I appreciate your help. A little disappointed that it took so long to figure out it was the battery backup that was source of problem. That's not a reflection on you. Thanks again! |
| 2/7/19 | Quick response and friendly attitude |
| 2/7/19 | Fast resolution. |
| 2/7/19 | Quick fix. Quick response. |
| 2/7/19 | A great help in the time of need. Thanks for being so prompt in getting the job done. |
| 2/6/19 | Eric! |
| 2/5/19 | Issue was resolved in a timely manner. |
| 2/5/19 | 10 Smiley faces to Erick! Thank you!! |
| 2/5/19 | thanks |
| 2/5/19 | You started working on the problem as soon as I called and fixed the problem as fast as possible. |
| 2/4/19 | My experience was great because the problem was addressed and fixed immediately. |
| 2/4/19 | Fast and efficient service. |
| 2/1/19 | It was time sensitive and they made sure to get back with me before end of day and got the situation taken care of. |
| 2/1/19 | The ticket was handled in a timely manner and the Technician was knowledgeable about the issue. |
| 1/31/19 | its working Thank you |
| 1/31/19 | Davis fixed, what I had no idea on what to do. Davis you are Great!!!! Thanks!!! Image Quest Crew Rocks!!! |
| 1/31/19 | The team member was courteous, professional, and most of all, he took care of my issue quickly. THANK YOU! |
| 1/31/19 | Super fast!1/31/19Josh and Matt provided valuable information and insight during our phone call with RJ Young. Thank you! |
| 1/31/19 | Because I was in a crunch to get new check printer set up so I could print checks for closing this morning! You came thru and got it done for me!! Thanks sooo much! |
| 1/30/19 | was so amazing! he helped out so much! This is the best experience I have had since working with the company. |
| 1/30/19 | Thanks Damian! |
| 1/30/19 | Thanks Erick! |
| 1/30/19 | Thanks again Erick! |
| 1/30/19 | Thank you! |
| 1/30/19 | very fast |
| 1/30/19 | Quick, effective help setting up an eFax account. Thank you! |
| 1/29/19 | Erick was great even though I told him we love DeMarcus LOL. |
| 1/29/19 | Thanks Demarcus!! |
| 1/29/19 | Access to our website through the host was granted in a timely manner and with the proper security protocols. I continue to be so impressed with the level of customer service WC receives from ImageQuest! |
| 1/29/19 | Fixed very quickly!1/29/19Understood the issue, and got it resolved. And showed me how to fix the issue in the event it pops up again. |
| 1/29/19 | It is still popping up but I feel better knowing it is ok. |
| 1/28/19 | Issue resolved! Thanks! |
| 1/28/19 | Perfect Brad, thanks!! |
| 1/28/19 | helpful 🙂 |
| 1/28/19 | Thanks! |
| 1/25/19 | Imagequest gave excellent service as always! Thanks |
| 1/25/19 | Prompt response and issue was fixed immediately. Thank you! |
| 1/24/19 | Quickly adjusted our team settings in ticket board. Thank you! |
| 1/24/19 | Its always great when you have Demarcus handling your requests!! |
| 1/24/19 | Very Helpful and issue seems to have been resolved. Thanks! |
| 1/23/19 | Thank you |
| 1/23/19 | Because Mr. A. Shannon knows what to Do! Thanks |
| 1/23/19 | That was fast and efficient work. |
| 1/23/19 | Eric Burgess is a Rock Star!!!!! I have dealt with him on a number of occasions now and he is always great!1/23/19Quick and correct! Thanks Erick! |
| 1/22/19 | Demarcus is the BOMB! |
| 1/22/19 | DeMarcus is the BEST!!!! |
| 1/22/19 | Timely resolution - thanks so much! |
| 1/22/19 | You guys got our network back up in about 20 minutes. Great Job. |
| 1/22/19 | Thanks Erick! |
| 1/22/19 | Thank you for your response to my question. |
| 1/22/19 | resolved quickly thank you |
| 1/22/19 | Damian responded to my inquiry quickly. |
| 1/22/19 | Thanks Demarcus! Have a great Tuesday!! |
| 1/21/19 | I received timely response and assistance. |
| 1/18/19 | quick and done right |
| 1/18/19 | Eric is always very easy to work with and is very diligent. |
| 1/18/19 | Because you are good! |
| 1/18/19 | You guys did great - Windstream did not. Have a great Friday over there!! |
| 1/18/19 | Mark is wonderful!!! |
| 1/18/19 | Demarcus made me feel calm and confident that this issue would be fixed. |
| 1/17/19 | thank you! |
| 1/17/19 | Demarcus worked with me until my problem was solved. He was very patient and persistent. |
| 1/17/19 | Quick, effective response. Thank you! |
| 1/16/19 | Quick action and explanation in response to our request. Thank you! |
| 1/16/19 | Checked out my emails and really didn't find anything. May have just been a temporary glitch where I was getting duplicate emails. Have not been getting them now! |
| 1/15/19 | Thanks for fixing the problem! 🙂 |
We Are Here To Help
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