CUSTOMER REVIEWS
Date | Comment |
---|---|
1/15/2021 | Personal Instruction. |
1/14/2021 | Jason was great! |
1/14/2021 | Matthew fixed the hung server off QuickBooks. 5 stars for Matthew. |
1/14/2021 | Jason is always quick to call & fix the problem |
1/14/2021 | Erick Burgess did a great job setting up my laptop. I really appreciate it! |
1/14/2021 | Thanks for the help. Worked great. |
1/14/2021 | My experiece was great. The IT Tech resolved the Internet issue quickly plus he was very courteous. |
1/14/2021 | Great job as always. Thanks Mark for all you do. |
1/13/2021 | Matthew quickly and effectively resolved my concern. Thank you! |
1/13/2021 | Jason was very helpful . . . I think some of issues are related to Infosys system then logging into VDI. |
1/13/2021 | Great job and quick fix. |
1/13/2021 | Erick was so helpful and very courteous... |
1/13/2021 | Jason and Erick were excellent support in helping me to resolve the issue. |
1/12/2021 | quickly taken care of |
1/12/2021 | He was pleasant and efficient. Figured out the issue within a few minutes |
1/12/2021 | Timely, competent! You guys always do good work! Thanks |
1/12/2021 | Quick and thorough support. |
1/11/2021 | great job! |
1/11/2021 | Resolved in a timely manner! |
1/11/2021 | The gentleman who helped me was very pleasant and helpful! Definitely a keeper. |
1/8/2021 | Thank you for responding fast and helping |
1/8/2021 | The IT Tech was great to work with and resolved the issue quickly! |
1/8/2021 | prompt and helpful |
1/8/2021 | Super fast, thank you! |
1/8/2021 | Mason was quick and professional. Resolved threat with little disruption to me. Thanks!! |
1/8/2021 | Mason wea very knowledgeable and willing to help. |
1/8/2021 | I can't say enough about how helpful and efficient Jason is when it comes to resolving my IT issues. |
1/7/2021 | Timely and helpful assistance in regards to a suspected fraudulent email....thank you! |
1/7/2021 | Matthew was very helpful and pleasant, he went above and beyond to make sure my problem was solved and to optimize my computer's performance. |
1/7/2021 | well done and thanks! |
1/7/2021 | Resolved quickly. |
1/7/2021 | Thanks Erick. Just read the offer email on this ticket. |
1/6/2021 | Jason reached out quickly to solve my problem and was very helpful! |
1/6/2021 | Prompt response! |
1/6/2021 | rep was very helpful! |
1/6/2021 | Thank you so very much, Davis! |
1/6/2021 | Great, timely, professional, and kind service. The resolution was prompt and courteous. |
1/6/2021 | Timely response |
1/5/2021 | Jason is awesome! Very helpful and friendly! |
1/5/2021 | Fast friendly & helpful ๐ |
1/5/2021 | Problem resolved. |
1/5/2021 | Excellent swift service once again. Thanks! |
1/4/2021 | Jason has been really helpful. My computer is a bit stubborn but hopefully his hard work was able to resolve my computer issues! I really appreciate Jasons efforts especially since he has been quite busy. |
1/4/2021 | Jason is seriously amazing and super patient!!! |
1/4/2021 | I was very impressed with my Representatives help and support! |
1/4/2021 | Issue resolved super fast! Thanks! |
1/4/2021 | Asher was very helpful and patiently worked through some technical challenges to help me realize that I was just writing my username incorrectly. |
1/4/2021 | Excellent prompt service |
12/31/2020 | I considered Matthew's service top notch. I had left several messages. He called me and said he could not fix my problem at the moment because you were down. Then he called again when your service was not up, and set me up to use internet email until he could get mine resolved. Great job Matthew! I appreciate you. |
12/30/2020 | Thank you! |
12/30/2020 | Very helpful. Appreciate the personal touch. |
12/30/2020 | Mason did a great job in searching for a solution! |
12/30/2020 | Quick response! |
12/30/2020 | Thank you again, Jason! |
12/30/2020 | Quick call return. Tech was able to solve my issue. |
12/30/2020 | Always AMAZINGLY HELPFUL |
12/29/2020 | Once again Erick never ceases to amaze me. He is always cordial and responsive |
12/29/2020 | Matthew was very helpful. |
12/29/2020 | Jason is awesome! |
12/29/2020 | Quick response and quick solution! Thank you! |
12/28/2020 | Jason is really helpful and patient while we are finding what is wrong with my computer. |
12/28/2020 | Thank you Jason. Very helpful and responsive. |
12/28/2020 | Jason is always informative and very helpful!!! |
12/28/2020 | Always a fast response. Thanks! |
12/28/2020 | Above and beyond this weekend, team! |
12/28/2020 | Great job |
12/24/2020 | Stephen was a huge help and helped me resolve this issue in a matter of minutes while I had worked on it for several hours with no resolution. Looking forward to working more with Stephen on our 365 issues. |
12/23/2020 | Awesomeness |
12/23/2020 | quick and easy:) |
12/23/2020 | Josh is a rockstar! |
12/23/2020 | quick, clear, concise, courteous |
12/23/2020 | Thank you for you assistance. |
12/23/2020 | Mason was OUTSTANDING! and very patient!!! help me with everything!!!! |
12/22/2020 | Quick response time, courteous assistance, and willingness to look into an additional issue not initially reported. |
12/21/2020 | Thank you so much! Great service ๐ |
12/21/2020 | Mason was very helpful in correcting my issues. |
12/21/2020 | Ease and quickness. Really appreciate it everyone. |
12/21/2020 | Josh, got it figured out...awesome...thanks, so much |
12/21/2020 | Always fast and helpful services. Thanks! |
12/19/2020 | Above and beyond, Josh! Thanks so much!!! |
12/18/2020 | Helpful and quick response. |
12/18/2020 | Quick resolution, thank you! |
12/18/2020 | Thanks for your help! Got the annual renewal done via ACH payment! |
12/18/2020 | Matt is very courteous and helpful! |
12/18/2020 | Quick response |
12/18/2020 | Thanks a lot Jason |
12/16/2020 | He was so very patient and helpful. I can usually make it work but this time - not so. He fixed my monitors in just a few minutes. I am very appreciative of his kindness. |
12/16/2020 | Matthew is always cheerful and very helpful. I always love to hear from him. I'm confident that he will always work to resolve any problem I have. |
12/16/2020 | Quick to handle and complete |
12/16/2020 | handled the request quickly |
12/16/2020 | Quickly resolved and technician was very friendly. |
12/15/2020 | Excellent job getting the items ordered and in during a busy time. Thanks! |
12/15/2020 | Quick, accurate service |
12/15/2020 | Always appreciate the prompt and helpful responses! |
12/15/2020 | great! |
12/15/2020 | Quick and painless ๐ |
12/15/2020 | Jason was great as always! Problem solved quickly. |
12/15/2020 | Thank you for helping me |
12/14/2020 | Thank you! speedy response! |
12/14/2020 | Thank you, the adapter arrived on Saturday, lets see if it works! |
12/14/2020 | Fast Easy fix |
12/14/2020 | super responsive. |
12/11/2020 | Problem was resolved in a short time and technician was friendly. |
12/11/2020 | Thanks Mason! |
12/11/2020 | Jason always solves my problems and I learn something new as well! Thanks Jason! |
12/11/2020 | Jason is so helpful, friendly, kind and willing to help always |
12/11/2020 | Erick is always a delight to work with. |
12/11/2020 | Jason was great, he was very patient and detailed in walking me through what I needed to do. |
12/10/2020 | Great with helping me setup my work station, and even came back to make sure the replacement hub was installed, and even went above and beyond to make the cables nice and tidy as well! |
12/10/2020 | Equipment Showed up |
12/10/2020 | Quickly resolved. Technician was friendly. |
12/10/2020 | Jason is always very helpful and kind working |
12/10/2020 | Mason is always very friendly and helpful. |
12/10/2020 | A pleasure working with Angie! |
12/9/2020 | Always great work |
12/9/2020 | Amazing technician just helped me! Thank you for the fast response! |
12/9/2020 | Asher was great at resolving my issue. He even followed up with me a few days later. |
12/9/2020 | Always great work |
12/9/2020 | Polite and friendly tech. Problem resolved quickly. |
12/9/2020 | Josh's response was SO quick and our team appreciated the fast resolution to our network issues. Thank you so much! |
12/8/2020 | Jason did a great job, as always! |
12/8/2020 | responded quickly & resolved the problem |
12/8/2020 | Great Work! Thanks for the help! |
12/8/2020 | prompt |
12/7/2020 | Mason was thorough, quick, and efficient. |
12/7/2020 | Nathan was fast, friendly and got it up and working quickly. Also got a call back with in a fairly quick time period, esp for a Monday morning, thanks. |
12/7/2020 | Quick resolution to the problem. Thank you. |
12/4/2020 | Quickly resolved the issue. |
12/4/2020 | The fix finally worked! It took three service calls, but it has been working properly from all programs for three whole days now! Thanks Mason & Josh. FYI - I referred a couple of folks to you on the help desk Mason - for printing issues like mine. |
12/4/2020 | Prompt, courteous service to quickly solve my issue. |
12/4/2020 | Jason and Keith always do a great job, and I appreciate the good service!! |
12/4/2020 | Thank you, Dennis! |
12/4/2020 | Thanks a ton Jason. Have a happy weekend |
12/4/2020 | Very Good |
12/4/2020 | Very knowlegeable , personable and efficient.... |
12/4/2020 | Resolved my problem |
12/4/2020 | Thank you for the help. |
12/4/2020 | Quick & Efficient & Friendly |
12/4/2020 | Excellent service - very prompt and thorough! |
12/4/2020 | Asher is a pleasure to work with and so helpful - thank you! |
12/3/2020 | Technician was pleasant and patient and got the job done. |
12/3/2020 | Erick always knows what this program needs to run the updates. It won't let me! |
12/3/2020 | Thank you for your timely response! |
12/2/2020 | Jason was very friendly & quick with the solution. |
12/2/2020 | THANK YOU for responding so quickly! |
12/2/2020 | assisted promptly to correct issue |
12/2/2020 | Matthew was very patient and helpful working with me and the banker to reinstall the scanner software. Thank you Matthew! |
12/2/2020 | THANK YOU for taking care of this so quickly! |
12/2/2020 | There was a wait to get through which wasn't great but once I did everything was handled quickly and my file was restored. |
12/1/2020 | Thanks Jason |
12/1/2020 | Professional services and attention to detail. I appreciate Jason's support! |
12/1/2020 | Fast service, and they called back after I hung up on accident. Very impressed. Great Job Matthew |
12/1/2020 | straight forward fix. I'm back in business! |
12/1/2020 | very quick and responsive!! Fixed it within minutes. thank you! |
12/1/2020 | Thank you Erick for helping me today |
12/1/2020 | Easy peasy.. thank you for the assistance |
11/30/2020 | Matthew showed me how to correct the problem in the future if needed. |
11/30/2020 | Quickly done. Great job |
11/30/2020 | Jason was prompt and patient. I truly appreciate his help |
11/30/2020 | Very prompt response. |
11/30/2020 | Amazing, what a guy. Thanks Jason |
11/30/2020 | Great!! |
11/30/2020 | Matthew was kind and friendly and able to resolve the issue quickly. |
11/28/2020 | Thank you for your help |
11/26/2020 | Great help and patience with solving problem. Thank you! |
11/25/2020 | Todd needs a raise! He's gotta pay off that 'Stang! No but seriously, thanks IQ for being flexible with us and very responsive. |
11/25/2020 | Helpful and quick! Thank you! |
11/25/2020 | My calls were not coming in. Jason moved my time to ring in to 6am. Great job as always. |
11/24/2020 | Jason was extremely professional and knowledgeable. He responded to my questions and quickly resolved my concern. My interaction with ImageQuest is always a positive experience. |
11/24/2020 | Thank you for your quick response regarding a phishing email. I appreciate it! |
11/24/2020 | I was given instructions for how to handle situation, which I did, and ImageQuest responded. Thanks. |
11/24/2020 | Quick response time. Within minutes and follow up with what I needed to do on my end. Thank you |
11/24/2020 | Very quick and efficient |
11/24/2020 | Fast and efficient in handling the situation. |
11/24/2020 | Thorough & Friendly Tech |
11/24/2020 | Matt was very helpful! He was able to establish a connection to the VPN, help resolve an error that prevented me from using my home printer, and come up with a work around so that I could scan from home again. Also, he was very courteous and patient. Thank you Matt!! |
11/24/2020 | Jason is always great and patient. |
11/24/2020 | answered quickly |
11/23/2020 | Great Job Thanks!! |
11/20/2020 | Wow Asher Wilkinson is great!!! He walked me through so much and showed me different things and hopefully, I won't have to call you all again... |
11/20/2020 | Jason did a great job as usual Thanks |
11/20/2020 | Remained with me until problem was solved. |
11/20/2020 | Matthew, great job. Thank you |
11/19/2020 | Matthew was a GREAT help today helping me get reconnected to my files. |
11/19/2020 | They solved the problem of adding an HLS who has been here for a while but was not on some critical email list causing him to miss some vital information. |
11/19/2020 | Matthew solved my problem quickly and easily! Thanks! |
11/19/2020 | Jason was very quick to respond and hopefully fixed the issue. |
11/18/2020 | Quick and Efficient Response. Thanks! |
11/18/2020 | great customer care. thank you matthew |
11/18/2020 | There were missed communications because I (like most of us) work from home, so this took longer than usual. Ultimately, it was resolved! Thanks! |
11/18/2020 | Awesome job. Thanks! |
11/17/2020 | Great customer service. Saw the issue, very communicative, led the whole process. Thank you! |
11/17/2020 | So glad I can reach out and get a prompt, expert response from Matthew G! Thank you! |
11/17/2020 | Great follow up! Did not even have to think about it. Thank you! |
11/17/2020 | Mason was able to connect me to VPN in a timely fashion. I appreciate it. |
11/16/2020 | It took awhile but he was very knowledgeable happy and friendly |
11/16/2020 | Prompt response. Fixed issued quickly. Plainly explained why I was having issue. Matthew was friendly and polite. |
11/16/2020 | Good |
11/16/2020 | Erick was very efficient and helpful in handling my situation. |
11/16/2020 | working good now, Thanks |
11/13/2020 | Kind and efficient as always, thank you Erick! |
11/13/2020 | Thank you for getting me a new ear piece |
11/13/2020 | Very pleasant and very helpful...... |
11/12/2020 | Thank you it is working now appreciate it. |
11/12/2020 | All three technicians that tried to help me never gave up! |
11/12/2020 | thank you! |
11/12/2020 | Awesome!!! |
11/12/2020 | Worked with me until the problem was corrected. Very much appreciated his help! |
11/12/2020 | Stephen was very gracious with his time and patience on this request. Russ |
11/12/2020 | Matthew was very informative and helpful. Thank you. |
11/12/2020 | Jason is always patient and understanding!!! |
11/12/2020 | Matthew worked diligently to resolve my issue. He was personable and helpful. Thank you! |
11/12/2020 | thank you! |
11/12/2020 | Mason was a great help this morning. Loved his energy!!! |
11/11/2020 | As always, Stephen provides exceptional service to DNI. He's an important part of our success and we appreciate his efforts. |
11/11/2020 | Josh's professionalism is only matched by his skill. I don't feel my problem was "fixed" as much as it was obliterated by pure talent. |
11/11/2020 | Jason identified how he could help the resolution on my monitor screen and had it fixed in a couple of minutes. Thank you Jason. Great job!!! |
11/11/2020 | Matthew Gary is great to work with. I had an issue that required multiple vendors to be on a call. He was able to navigate our issue and resolve the problem! |
11/11/2020 | Matthew is great! |
11/11/2020 | As always Erick does a great job for us!! |
11/11/2020 | thank you for the quick response to my issue ๐ |
11/11/2020 | thank you |
11/11/2020 | Thanks for the prompt response, and figuring out what was going on! |
11/11/2020 | Erick resolve all of my issues |
11/11/2020 | Very friendly, hlepful and informative. A great experience! |
11/11/2020 | Jason completed my request in a professional and efficient manner as usual. |
11/10/2020 | He Fixed the problem Efficiently and Quickly ๐ |
11/10/2020 | Quick response, quick resolution. |
11/10/2020 | Mason did a great job in figuring out this pesky problem! |
11/10/2020 | Thanks to Matt for his quick response and help. |
11/10/2020 | excellet help |
11/10/2020 | Matthew is always very friendly and helpful! He was able to assist on two separate issues and get them resolved in a timely manner. |
11/10/2020 | Than you Matthew!!!!!! |
11/9/2020 | It was GREAT! He was very patient and worked to very hard to help me. |
11/9/2020 | Jason was the Technician. He responded quickly, although I wasn't available when he called. His persistence in trying to reach me was successful. He knew what the challenge was and fixed in all but five minutes. We tested a file & it worked. Thank you Jason. |
11/9/2020 | Fast response was great. Thank You |
11/9/2020 | Mathew was great. |
11/9/2020 | My issue was fixed very fast. Thank you! |
11/6/2020 | Jason is always personable, friendly and knows what he is doing. It is always appreciated when he is available to help. Thank you. |
11/6/2020 | fast service |
11/6/2020 | Expedient response. |
11/6/2020 | THANKS, MASON! |
11/6/2020 | EXCELLENT - Always! |
11/6/2020 | Jason always is helpful and does a great job! |
11/6/2020 | Davis did a great job!! He was professional and worked to find the problem even when the first options didn't resolve the issue. He stayed on the task and found the correct solution. |
11/6/2020 | Very Helpful |
11/5/2020 | Issue resolved quickly |
11/5/2020 | Mason is awesome! |
11/5/2020 | Apparently, the setup went smoothly, the technician called exactly when they said they would, and all is good! Thanks! |
11/5/2020 | The tech tried 2 times to connect but I need a special cable |
11/5/2020 | very quick |
11/5/2020 | Excellent! |
11/5/2020 | Matthew helped me with all the items I needed helped with. I appreciate his patience. Great job!! |
11/5/2020 | taken care of quickly |
11/4/2020 | Great Service |
11/4/2020 | Asher was very helpful and patient, thank you! |
11/4/2020 | The response time was quick. Erick was very clear with his instructions and had the RDP set up in minutes. |
11/4/2020 | Nothing had to be done by help desk after all. Josh took care of it - thanks! |
11/4/2020 | Great customer service-was called back quickly and the issue was resolved right then. |
11/4/2020 | Erick worked on my computer yesterday and wasn't able to fix my issue, so he was going to escalate the ticket. I thought someone would reach out to me yesterday to fix my issue. Erick sent me an email asking me if I was still having issues. I advised him yes because he was supposed to escalate the ticket to fix it and that I hadn't hear from anyone yet. Davis called me and was able to fix my issue. Thanks! |
11/4/2020 | Matthew is always so great to work with, I appreciate his help! |
11/4/2020 | Jason is the best. |
11/4/2020 | Quick and easy:) |
11/4/2020 | Easy to talk to, patient, got the job done! |
11/3/2020 | IQ has an amazing team!!! |
11/3/2020 | Excellent |
11/3/2020 | Very pleased with new phone setup. Thank you. |
11/3/2020 | Quick response, thank you! |
11/3/2020 | Very timely on an expedited request and Erick did a good job trying to help me. |
11/3/2020 | Excellent customer service |
11/3/2020 | very fast response, thank you |
11/3/2020 | Jason was great and everything got fixed |
11/2/2020 | Zumbro is the man |
11/2/2020 | Jason is always pleasure to work with. |
11/2/2020 | Response was very fast and complete. |
11/2/2020 | Jason is awesome as always! Had it fixed in a minute. |
11/2/2020 | Someone was always in communication with me and were working to resolve the issues. My questions and thoughts were professionally received and Erick kept me informed of what he was doing to fix the computer. |
11/2/2020 | Excellent. |
11/2/2020 | Grateful for Matt's assistance! |
10/30/2020 | Super fast...painless... |
10/30/2020 | Thanks for the instructions on how to deal with the questionable email! |
10/30/2020 | Thanks to Michael Beach this issue was FINALLY resolved! |
10/30/2020 | quick resolution to the problem, very pleasant and professional |
10/29/2020 | Awesome customer service |
10/29/2020 | Matt was super nice and understanding! |
10/29/2020 | Matthew was very helpful and confirmed my install issue was resolved. |
10/29/2020 | Timely |
10/29/2020 | took care of the issue |
10/29/2020 | Erick was patient and very helpful. Great customer service. |
10/29/2020 | Erick was able to get me up and running quickly. He answered all my questions and was so polite. Thank you Erick! |
10/29/2020 | The agent was quick, knew what he was doing and resolved my issue in record time. Give his a 5 star |
10/28/2020 | Everyone involved get an A Plus! Thanks DeMarcus! |
10/28/2020 | Matthew was very patient and helped us get to the root of the problem and found our solution - thank you! |
10/28/2020 | Thank you appreciate all the help. |
10/28/2020 | Professional, courteous, quickly resolved |
10/28/2020 | THANK YOU, DAVIS, FOR THE QUICK ACTION ON THIS HIGH PRIORITY ISSUE! ๐ |
10/28/2020 | Asher was very patient and thorough with his troubleshooting! While the problem ended up being a router issue that I diagnosed and fixed myself after our phone call ... he checked back with me first thing today to see if I was still down. |
10/27/2020 | solve problem quickly |
10/27/2020 | Jason has worked hard on getting my issues resolved and I appreciate him Thank you JB |
10/27/2020 | Matthew helped me work on an additional issue beyond the one I originally requested. |
10/27/2020 | Thank you for your assistance on a questionable email. |
10/27/2020 | Erick escalated appropriately given user had a workaround. Thank you! |
10/27/2020 | Much appreciated patience and perseverance! |
10/27/2020 | great service |
10/27/2020 | Great experience! Jason is the best! |
10/27/2020 | Jason is the best. He always has a solutions and responds in a timely manner! Thank you. |
10/27/2020 | Matthew was very patient and helpful. |
10/27/2020 | Matt was great, thanks again! |
10/27/2020 | Prompt response. I appreciate his effort for providing instant solution and minimizing the production loss. |
10/26/2020 | Matthew was very helpful and patient with a long driver install process. |
10/26/2020 | Jason is fast! |
10/26/2020 | Erick was very Positive and helpful, he handled my need quickly. |
10/26/2020 | fast service. thank you. |
10/26/2020 | He found my missing folder quickly! Thanks! |
10/26/2020 | Quick response |
10/26/2020 | Great service as always........thank you! |
10/23/2020 | Always on point. |
10/23/2020 | Erick Burgess is always very helpful! |
10/23/2020 | Mason was very helpful and got my tech issue resolved quickly. |
10/23/2020 | Asher was very patient with me and did a great job fixing my problem! |
10/23/2020 | You all continued to work until the job was done!!! Thanks again |
10/23/2020 | Ver prompt and courteous service. Thank you! |
10/22/2020 | Quick and fix my problem. Jason is the man |
10/22/2020 | So glad Jason could get my issue resolved. Thank you |
10/22/2020 | Thank you always! |
10/22/2020 | Jason was awesome!! |
10/22/2020 | Jason, is great! He responds quick and is patient! |
10/22/2020 | Thank you Jason! That was an easy fix, I appreciate your quick help!! ๐ |
10/22/2020 | Erick always follows up and does a good job! |
10/22/2020 | Erick is great! |
10/21/2020 | Awesome! |
10/21/2020 | Easy fix ๐ |
10/21/2020 | Jason always takes great care of us! |
10/21/2020 | Jason was helpful and called in a short reasonable time. He explained what the issue may be and completed it quickly, |
10/21/2020 | Quick response from Jason! ๐ |
10/20/2020 | good job |
10/20/2020 | Great response time by ImageQuest and corporate. By the time I crafted an email and sent there was a response from corporate moments later. Great job! |
10/20/2020 | Your response was excellent! QUICK / Clear, thank you! |
10/20/2020 | Response was very quick and helpful. Thanks! |
10/20/2020 | Always a pleasure working with Matthew Gary |
10/20/2020 | You were so quick to call and fix my Adobe! Thanks so much!! |
10/19/2020 | Keep up the good work! |
10/19/2020 | Erick got this taken care of quick. thanks Erick |
10/19/2020 | Matthew thank you! |
10/19/2020 | Matthew is amazing and very patient! He sure knows what he is doing! |
10/19/2020 | Jason always calls quickly and is ready with a smile and helps fix every problem |
10/16/2020 | Jason started working on my request quickly and shot me an email within minutes that it could be a spoofing attempt. I have deleted the email already. Great work Jason. |
10/16/2020 | Jason is awesome! |
10/16/2020 | Thank you for following up with me regarding my call to ImageQuest. However, I did determine the issue I was having with Microsoft Teams. I appreciate your quick response and emails to follow up! |
10/16/2020 | Glad you called to discuss! Communication is and should always be #1. ๐๐คฉ Thank you! |
10/16/2020 | Thank you! Matthew is helpful as always! |
10/16/2020 | Great service by Erick! |
10/16/2020 | Thanks, Todd & Mark! |
10/16/2020 | Impeccable as usual Erick! Thank you! |
10/16/2020 | Matthew is kindly upbeat, patient and thorough! Thank you!! |
10/16/2020 | The person who answered the phone was very friendly and energetic. |
10/16/2020 | fast and friendly service! |
10/15/2020 | Thanks for your help |
10/15/2020 | Resolved my issue. ๐ |
10/15/2020 | Got this back up and running. Thanks for your help. |
10/15/2020 | Great job. |
10/15/2020 | Matthew was amazing and got me up and running!!! |
10/15/2020 | Erick did a great job of fixing my issue. Thanks! |
10/15/2020 | Support was very polite and cooperative |
10/14/2020 | Matthew was great! |
10/14/2020 | Very helpful!!! |
10/14/2020 | Matthew and Davis were on it - thanks for the rapid response gents. |
10/14/2020 | Jason got all 2400 contacts back in Kevin's phone. Thank you, Jason. |
10/14/2020 | You folks always do a great job. Thanks! |
10/14/2020 | great service |
10/14/2020 | Matthew was great as usual! He was able to give me advice on how to resolve an issue with a Touch Screen computer. |
10/13/2020 | Wonderful |
10/13/2020 | Erick was amazing! |
10/13/2020 | Resolved quickly. |
10/13/2020 | Awesome for sticking through with various solutions and ultimately finding that the slowness was due to the host machine issues. |
10/12/2020 | Thanks! |
10/12/2020 | Thanks Josh for helping AT&T get our new system up and running and staying on the call just in case we needed you. I appreciate your help. |
10/12/2020 | JASON IS ALWAYS amazing. He is FAST, NICE and very understanding and patient. THANK GOD FOR him and the entire team. |
10/12/2020 | Erick is always great to work with. He has helped us on numerous occasions, he is a pleasure to work with. |
10/12/2020 | Matthew was able to assist me on two different computers. He is always very friendly and professional! |
10/12/2020 | Easy and responsive |
10/12/2020 | Quick response time. Extensive knowledge of system and was easily able to get me back online and working again! Tech was kind and had a sense of humor!!!! |
10/12/2020 | Thank you Erick. |
10/12/2020 | I appreciate the quick answer! |
10/12/2020 | Thanks for your help, Erick. I have not yet gone back in to OWA to try to access the emails, but will sometime t his week. |
10/9/2020 | Jason took care of the issue very fast, thank you Jason! |
10/9/2020 | ALWAYS pleased with the expeditious and professional response from IQ!! |
10/9/2020 | Erick was amazing as usual! |
10/9/2020 | Erick did a quick job of finding my problem and was a great help. |
10/9/2020 | quick and direct to tech....much better set up then answer center when covid hit. good job!! |
10/9/2020 | Matthew was quick, efficient and has attention to detail. Friendly and I was pleased. Thank you. |
10/9/2020 | Just that it was taken care of. I get these suspicious emails and had a few recently. Thanks for taking care of it. |
10/8/2020 | Davis new exactly what to do and also showed me another way to get into Mimecast. He was great. |
10/8/2020 | Thanks so much for taking care of this for me. I forgot to set my forward when I left the office. |
10/8/2020 | Great and quick response |
10/8/2020 | Thank you Erick, You are always a pleasure to work with. Thank you for your patience and Kindness. |
10/7/2020 | Helpful and direct response. Solved my issue quickly. Thank you! |
10/7/2020 | I was called back promptly. Microsoft was having issues and apparently they are resolved now. Thank you for being "on the ball". |
10/7/2020 | quick and easy |
10/7/2020 | Very prompt. |
10/7/2020 | Erick Burgess is great. He has helped me the last two days with different items and has gotten everything taken care of. Great job Erick. Keep up the great work. |
10/7/2020 | Matthew is a great help as always. Thank you! |
10/7/2020 | Great job. Thanks! |
10/7/2020 | Very good |
10/6/2020 | Jason help is always quick and efficient. |
10/6/2020 | Alwasy super helpful! |
10/6/2020 | Received a quick response from ImageQuest. Unfortunately, I was unable to recreate the issue as it went away. If it occurs again, I will call back. Thanks again for the quick reply. |
10/6/2020 | Awesome services as always! |
10/5/2020 | My ticket was resolved quickly. Jason Zumbro was efficient and friendly. Great service! |
10/5/2020 | I had a quick response and the time to fix the issue was also very fast. Thank you. |
10/5/2020 | Jason Zumbro was amazing as always!!! |
10/5/2020 | Timely response, great instructions. |
10/5/2020 | All good! Thanks Jason! |
10/5/2020 | Great experience- my issue was resolved quickly! Matthew is always a great help! |
10/5/2020 | Erick fixed it he is great |
10/2/2020 | Matthew was thorough, patient and personable |
10/2/2020 | Matthew's professionalism and patience! And getting the issue resolved, of course! |
10/1/2020 | great service |
10/1/2020 | Great response time! |
10/1/2020 | Super fast. Just what's needed when it comes to blocking an email. Thanks! |
09/30/2020 | Jason was awesome |
09/30/2020 | Jason did an excellent job in a timely manner. Much appreciated!! |
09/30/2020 | Erick was a rock star. Thank you. |
09/30/2020 | Thanks Mark - appreciate you getting this taken care of! |
09/30/2020 | THANK YOU ALL !! |
09/30/2020 | Quick and Efficient |
09/30/2020 | Matt Gary gets a 5 star rating as he did a very find job assisting me with my issue on 9/29/2020. Kyoodles to the other Matt for checking in on me to see if I still needed assistance but MG had already resolved it. I appreciate both of you all reaching out to assist. |
09/29/2020 | prompt reply and correction |
09/29/2020 | Printer Queue was cleared out quickly, allowing us to print. |
09/29/2020 | it restarted thank you |
09/29/2020 | prompt reply. Thx! |
09/29/2020 | Unfortunately it was an Outlook shortage but Jason responded very quickly. Thanks Jason. |
09/28/2020 | Equipment arrived as promised. Jason did a great job helping me implement it. |
09/28/2020 | Fast service and I was back on my way working. Thanks Erick! |
09/28/2020 | Many thanks for an extremely prompt response and very quick fix!!!!! |
09/28/2020 | Jason did an excellent job assisting me! Much appreciated!! |
09/28/2020 | getting it done so quickly |
09/28/2020 | Jason changed some settings on my phone. I was not getting incoming calls. Great job Jason. |
09/28/2020 | Very fast turn around |
09/25/2020 | Quick response - Than you! |
09/25/2020 | Erick always fixed my issues great |
09/24/2020 | Great! |
09/24/2020 | Jason is always to the rescue for me. I am not a techy and he is always kind and easy with me and explains how to fix the problem. He never complains and just does his job and well. Thank you for being there. |
09/24/2020 | prompt reply and question answered |
09/24/2020 | Very prompt! |
09/24/2020 | Erick Burgess did an A+ job in assisting me. Fast and friendly |
09/24/2020 | Erick, Thank you for your quick efficient support and always having such a great attitude! It is always appreciated. |
09/24/2020 | iT was able to identify the issue within seconds and gave great instruction on how to resolve the issue. Customer service was great. Response time was fantastic. |
09/24/2020 | Thanks, Todd! |
09/24/2020 | He was so helpful & kind. ๐ |
09/23/2020 | Jason seems to be my go-to guy every time I have technical issues. I appreciate his understanding of my lack of technical knowledge. Always very helpful. |
09/23/2020 | ERICK IS AWESOME, EVEN THOUGH HE SPELLS MY NAME WRONG |
09/23/2020 | Prompt reply with properly addressed |
09/23/2020 | response to request was fast |
09/23/2020 | Great Job! |
09/23/2020 | Thank you! |
09/22/2020 | Erick responded after hours within 15 minutes and took care of my issue immediately- THANK YOU ERICK! |
09/22/2020 | Matthew Gary was fantastic and got my computer printing again in no time! |
09/22/2020 | Hello. Thank you |
09/22/2020 | Matthew was very professional and resolved my problem in a timely manner. Thank you! |
09/22/2020 | Thanks for your great customer service as always! |
09/22/2020 | Got the call as as soon as you guys started work! |
09/21/2020 | Jason is always pleasant and takes care of my issues quickly. |
09/21/2020 | Matt Moses is the greatest tech that IQ has! |
09/21/2020 | Quick and Real Helpful |
09/18/2020 | Stephen always does a great job for us, and this ticket was another example. Thanks again from DNI for all you do! |
09/18/2020 | Love the quick response. |
09/17/2020 | Prompt call back and issued resolved quickly. Matthew did a great job troubleshooting my problem and coming up with a solution. |
09/17/2020 | Matthew is consistently great. Not only did you fix my logon issue but also taught me how to make sure my internet speed was at a good level when logging on. After my session with Matthew, I upgraded my internet service with At& T. Thank you Matthew for great technical support. -Gladies |
09/17/2020 | Jason Zumbro was great. Took a while and he stick with it. |
09/17/2020 | Matt called promptly at 10am and provided the admin access needed for the new software. He remained on the line and available for any questions until the software was successfully installed. |
09/17/2020 | Brad Lyttle worked all day on 4 different issues I had that caused a delay in receiving leads from client services. He was helpful, patient and thorough. He located issues with two different services we had after one required a deep dive and then he was very gracious in assisting me with a "user error" issue. Great work Brad |
09/16/2020 | Persistence! |
09/16/2020 | Thanks for the logical analysis and suggested solution to this ticket! |
09/16/2020 | Fixed the problem very quickly |
09/16/2020 | You guys are great.. couldn't do it without you. |
09/16/2020 | Matthew was great to work with and helped resolve a lingering and extremely frustrating issue in very little time. He did research before reaching out and was able to keep the call quick to allow me to get back to work. |
09/16/2020 | Matt uploaded some updates and hopefully this will fix the problem. He was very helpful. |
09/16/2020 | Easy to forward the phishing email! Not much interruption on my schedule. |
09/15/2020 | Fast & efficient response |
09/15/2020 | Thanks for all of your help, much appreciated! |
09/15/2020 | Thanks for all your help Jason! |
09/15/2020 | Issue was quickly addressed and resolved. |
09/14/2020 | JASON is always amazing. |
09/14/2020 | Thank you Matt Gary. You were thorough and quick with resolving the issue. You are all a great bunch and have been helpful. Erick B was helpful last week although I forgot to comment but charge it to my head not no heart, Erick. You are all Ace in my book. |
09/14/2020 | Matt did a great job and was very friendly and efficient. |
09/14/2020 | Amazing and patient. Thank you!! |
09/14/2020 | Response time could have been better. However, After I did receive a call my Tech (Matthew G.) ensured everything worked properly before closing the case. |
09/14/2020 | thanks a lot |
09/14/2020 | Josh, really appreciate you getting this resolved on Saturday!!! |
09/12/2020 | Individual who installed printer was excellent, detailed in every way good job. Image Quest call after installation was very good. |
09/11/2020 | love ImageQuest !!! |
09/11/2020 | Many thanks! |
09/11/2020 | Fixed on first attempt! |
09/11/2020 | made it work in no time. Thanks!! |
09/11/2020 | My issue was taken care of quickly and efficiently! Thank you! |
09/11/2020 | Thanks |
09/11/2020 | Thanks for your help. |
09/10/2020 | Great experience and very helpful!! They were able to fix the problem! Thank you:) |
09/10/2020 | Quick and knowledgeable response |
09/10/2020 | Great experience |
09/10/2020 | Great, thorough job as always....thanks you! Ron |
09/10/2020 | Thanks Michael! |
09/10/2020 | Amazing customer service from Matthew. |
09/10/2020 | Timely response! Thank you! |
09/10/2020 | Quick response! Thank you! |
09/10/2020 | Quick response to email and had my issue fixed before he called back. Thank you! |
09/9/2020 | It was a great experince and the issue was resolved! Thank you so much!! |
09/9/2020 | Super! Knew just how to fix my problem! |
09/9/2020 | Great help, thank you! |
09/8/2020 | I got a quick, accurate response and they addressed my concerns on the first try. |
09/8/2020 | needed my new printer installed and it went very smooth and fast |
09/8/2020 | Always get the answers I need! |
09/8/2020 | Fast and efficient |
09/8/2020 | Erick Burgess was fast and efficient and very friendly thank you |
09/8/2020 | I had a very serious issue with my laptop and Jason Zumbra was upbeat, patient, and took the time to not only fix the issue I had but also took the time to explain it to me and how to avoid the in the future. |
09/8/2020 | Service was right on time and as always with this tech. Thanks for the recovery. |
09/4/2020 | Thanks for the quick response regarding a questionable email. |
09/4/2020 | Hung in there when had both phone & internet access issues on date of 1st appt. Fixed problem promptly when phone & internet back up the next day. |
09/4/2020 | Awesome, quick response! THANKS! |
09/4/2020 | Thanks. |
09/3/2020 | Loved the quick attendance to the issue and the follow up to see how it was doing. Sorry the phone call got dropped before I could say thianks. I will let you know next Wednesday if I still cannot review the submitted receipts within the program but using Google Chrome did the fix to get them scanned into it! Thank you! |
09/3/2020 | Quick response & fixed problem. Thank you Matthew. |
09/3/2020 | Erick is excellent!! |
09/3/2020 | Matthew was very helpful and solve my problem. |
09/2/2020 | Excellent! |
09/2/2020 | As always, Jason is wonderful and helpful! |
09/2/2020 | Michael saves the day again! Thank you! |
09/2/2020 | Erick is always so helpful and thorough with getting any issues resolved! |
09/1/2020 | Matt did an awesome job in finding the problem and correcting it quickly. Truly appreciate him. |
09/1/2020 | Getting things done. Great job. ๐ |
09/1/2020 | I appreciate the update - it helps us keep our colleagues accurate in our systems. Doug appreciates it too. Thank you for the quick response too. |
08/31/2020 | Jason's the man! Thanks for the help! |
08/31/2020 | Excellent, speedy service as usual. Thank you ImageQuest. |
08/31/2020 | Great support and quick response time |
08/31/2020 | Erick was extremely knowledgeable and helpful, and solved my issue quickly so I could get back to work. Very happy with the tech service I got from him today. |
08/31/2020 | Great job. |
08/30/2020 | Good job!! |
08/28/2020 | quick response thank you for your help! |
08/28/2020 | Matt is great as usual! Very helpful and easy to work with! |
08/28/2020 | The support representative stayed on with me until the problem was fixed. The support I received was bar none, outstanding. I am so happy my problem was fixed perfectly. |
08/28/2020 | Matt was very helpful in getting the installation of Adobe Pro set up for me. He made sure I was aware of what to look for once timely install completes and as always made sure that if I have any further questions to not hesitate to call. |
08/27/2020 | Matt was the most patient and professional person I have had to deal with in a very long time. He went ABOVE and BEYOND to assist me and did it with a smile on his face. You have an amazing employee! |
08/27/2020 | The printer user box works, as requested! |
08/27/2020 | Matthew gave excellent directions so I could resolve the immediate need. Thank you! |
08/27/2020 | Michael was excellent and quick fix Thank you |
08/27/2020 | Very quick to respond as always! Thanks! |
08/27/2020 | Jason as always is the man |
08/27/2020 | Resolved in a timely manner. Matt called and had it resolved in less than 5 minutes! |
08/27/2020 | Erick Burgess was easy to work with. Appreciate his help. |
08/27/2020 | so glad I got my email on my cell phone and it was very easy and Image Quest was great |
08/26/2020 | As always, Jason is kind, helpful, polite and a pleasure to work with. Definitely a smiley face...:) |
08/26/2020 | Quick and efficient response and resolution. |
08/26/2020 | Thank you! |
08/25/2020 | You did fine, Josh - thanks! FYI - we may be doing another one! The update did not quite remedy the problem. |
08/25/2020 | Matthew Gary was great. My issue required immediate attention. He called me within minutes, and had me up and running within 10. Thank you. |
08/25/2020 | All went well on the new upgrade. Many thanks. Hope I'll be receiving a new printer before long. |
08/25/2020 | Great experience! |
08/25/2020 | Thanks for all you do. |
08/25/2020 | Super fast and friendly help! Thank you! |
08/24/2020 | thanks for unlocking me so quickly! |
08/24/2020 | Thanks Matthew. Well done. |
08/24/2020 | PROMPT, EXPLAINED EVERYTHING, FOLLOWED UP |
08/24/2020 | The tech was very helpful and friendly. He assisted me with resetting my passwords and was very efficient. Thank you. |
08/21/2020 | Thanks for the help and clarification. Explanation made great sense. |
08/21/2020 | Matthew was very helpful and persisted in making sure my problem was resolved. |
08/21/2020 | Always top notch service with Erick! |
08/21/2020 | Thank you for the very quick response |
08/21/2020 | Matthew is always great to work with! You |
08/20/2020 | thank you!!!!! |
08/20/2020 | Mark is AWESOME! |
08/20/2020 | Thanks again for resolving my computer issues. Matthew has been very helpful. |
08/20/2020 | Erick was very helpful but was unable at the time to help. In the meantime, Mark was in office to help on another matter and was able to address all concerns for DeAnna and myself. He was pleasant, polite, and did everything asked of him. Great experience all around. |
08/20/2020 | Michael was great! |
08/20/2020 | It was a great as always, and wait time was perfect. Thank you so much for everything you do. |
08/20/2020 | quick and efficient |
08/20/2020 | Friendly, expedient service! |
08/19/2020 | I appreciate all the time the IT Tech spent in updating and fixing the issue with my lap top and monitors. Thank you so much! |
08/19/2020 | Jason immediately knew to update the version of Adobe I was using. That did the trick. Thanks! |
08/19/2020 | Matt was superb! Great job! |
08/19/2020 | Fast responses! |
08/19/2020 | Jason was fast and efficient |
08/19/2020 | Quick response AND the problem was resolved! THANK YOU Matthew! |
08/19/2020 | Jason good as ever |
08/19/2020 | Great response, fixed m issue! |
08/18/2020 | Jason is ALWAYS VERY HELPFUL. THANK YOU |
08/18/2020 | Awesome! |
08/18/2020 | The tech who helped me! |
08/18/2020 | TY JASON !!!!!!!!!! YO DA BEST!!! |
08/18/2020 | Thanks, Matthew! |
08/18/2020 | Thank you for fixing me. Much appreciated!! |
08/18/2020 | Jason is great |
08/18/2020 | Super helpful and responsive. Was able to fix the issue very quickly! |
08/18/2020 | Great help as always. Thank you! |
08/18/2020 | Thx! |
08/18/2020 | Thank you |
08/17/2020 | problem resolved in just a short time. It was an all afternoon process. The gentleman who helped me this evening took care of it in a very short time. All good now. Thanks |
08/17/2020 | Erick was very helpful |
08/17/2020 | Stephen and I were able to get Paylocity on the line with us. Once IT and Paylocity were talking to each other, it did not take long to figure out what the problem was and resolve it. |
08/17/2020 | Great job! Took time to get the job done right. |
08/17/2020 | Thank you! |
08/17/2020 | Awesome! |
08/15/2020 | Thank you!!!!! |
08/14/2020 | Always pleasant, Always willing to be my big tech brother and resolve all my petty technical issues. Glad he is in my corner. Class act! |
08/14/2020 | SUPER quick response and fixing the problem! Thanks! |
08/14/2020 | Jason got back to me quickly |
08/13/2020 | Thank you, Matthew, for the quick response on this ticket! |
08/13/2020 | Jason is very patient! |
08/13/2020 | Issue was addressed and resolved in a very timely manner. |
08/13/2020 | all's good for now! thank you. |
08/13/2020 | Great response time on this ticket! Thanks! |
08/13/2020 | As always, the staff is very professional, friendly and polite |
08/13/2020 | I had issues with my printer/scanner and Jason is always resolves the issues. |
08/13/2020 | Prompt and courteous |
08/13/2020 | Multi-call problem was resolved relatively easily via email and got our office back up and printing! Thank you!! |
08/12/2020 | Matthew took care of very quickly. |
08/12/2020 | Quick Response, Appreciate the Help! |
08/12/2020 | prompt response |
08/12/2020 | good |
08/12/2020 | Jason is always so very helpful and a joy to talk to in our crazy days! Thank you for always helping me! |
08/12/2020 | Thank you...you guys are always rockstars! |
08/12/2020 | Very friendly, helpful person on the phone. AND, my issue was handled promptly and effectively. |
08/11/2020 | Quick and easy, Thank You! |
08/11/2020 | Prompt and accurate response. |
08/11/2020 | Fixed it! |
08/11/2020 | Erick B. is the best! So helpful and followed up with me every time he said he would!! |
08/11/2020 | Jason provided quick resolution to my issue and set me up so I shouldn't have any problems going forward. Thanks! |
08/11/2020 | Matt worked with me on my schedule. He continued to come back to the issue, determined to get everything working right for me. He was always pleasant. |
08/10/2020 | Erick is always great and nice! |
08/10/2020 | Erick B. plugged away on getting a picture on our staff directory. Even through it didn't fix it the first few things he tried, he kept working on it until it finally was correct. I appreciate him not giving up on this. |
08/10/2020 | Quick response. |
08/10/2020 | Erick is so awesome! |
08/7/2020 | Matt was very helpful and took care of my issues very quickly and efficiently. He is very knowledgeable in his space. Also, he is incredibly cordial, and a pleasure to work with! I would definitely request his services again! Thank you |
08/7/2020 | Thank you! |
08/7/2020 | Prompt assistance Fantastic personality for good customer service |
08/7/2020 | fixed my problem !!! Thanks!! |
08/6/2020 | Quick and efficient, Michael jumped on the request despite it being end of day and made sure it was completed. |
08/6/2020 | Matthew always does a great job! |
08/6/2020 | Matthew is the best to work with!! He is always very friendly and never gets frustrated with my silly requests or questions. Thanks Matthew!!! |
08/6/2020 | I appreciate your patience as I called you all everyday for about 5 days. The problem finally seems to be resolved. Thanks for all of your help! |
08/6/2020 | Persistence. Thank you for not closing the original ticket โรยถ instead trying to connect with our colleague. You not only fixed the initial issue but identified there is another issue you can help him with. Great Job! |
08/6/2020 | Awesome! |
08/6/2020 | Todd was amazing working through my issues |
08/6/2020 | Matthew was quick and very informative. |
08/6/2020 | Matthew was amazing to work with- he made sure to follow up with us regarding a recent server issue. Great job! |
08/5/2020 | Quick response and resolution! |
08/5/2020 | Great work! |
08/5/2020 | Thanks for all of your's and Matt's help! |
08/5/2020 | My ticket was resolved very quickly. |
08/5/2020 | Erick was a great help and resolved our issue quickly! |
08/4/2020 | Jason was wonderful! |
08/4/2020 | You told me what I needed to know. See my response to the other email |
08/4/2020 | great |
08/4/2020 | The technician who helped really took the time to try to resolve my problem. He was very patient and I am hopeful that he solved this ongoing issue of me being locked out of my computer. He searched several screens and I appreciate his efforts. ImageQuest is the best! The people are great! Thanks! |
08/4/2020 | Matt provided excellent customer service......he performed the task related to the service ticket as well as followed up on a issue from the previous week to verify that it had been corrected. He also helped me with another issues while on the phone! Thanks Matt |
08/3/2020 | The best, thanks! |
08/3/2020 | Jason has been consistent and responsive to help me with equipment issues- FINALLY! It is working. Thank you Jason--- you are my personal favorite |
08/3/2020 | Matthew always knocks it out of the park! |
08/3/2020 | Matt very helpful |
08/3/2020 | Fast and friendly service! |
08/3/2020 | JASON Z Is always kind and quick to fix my issues!! |
08/3/2020 | Erick was professional and quickly resolved our issue! |
08/2/2020 | Thanks Stephen. Sorry for the confused dates. Appreciate you doing this for me twice. |
07/31/2020 | Jason was awesome resolved my problem and walked me through the process |
07/31/2020 | quick and painless. ๐ |
07/31/2020 | problem solved. |
07/31/2020 | Jason is always super helpful and paitent. |
07/31/2020 | Matt solved my issue quickly. I was unable to sign into my account and get back to work. Hooray! ImageQuest is always great to work with! Thanks! |
07/30/2020 | tHANK YOU JASON #5 FOR EXCELLENT |
07/30/2020 | Matthew save. The.Day |
07/30/2020 | Appreciate the training, Thank you Stephen! |
07/30/2020 | Friendly, courteous, quick, great trouble shooter and, best of all, I can scan and use the printer now. THANK YOU Matthew! |
07/30/2020 | Quick service! |
07/30/2020 | Jason is Great!!! |
07/30/2020 | Jason was very professional and efficient. Thank you |
07/30/2020 | The rep helped me get my password changed and was amazing!!! |
07/30/2020 | Matthew solved the problem I was having in a timely manner! |
07/30/2020 | Very helpful. |
07/29/2020 | Jason is always awesome |
07/29/2020 | Well this took about a week and 2 hours but everything now works. Davis is dedicated and doesn't quit until the software is functional. I appreciate all his hard work, patience and effort on my behalf. |
07/29/2020 | quick fix! thank you! |
07/29/2020 | Took the time to make sure my issue was resolved even though it took several days to work on! |
07/29/2020 | Erick called me within an hour of my call to create a ticket. He was extremely nice and helpful and fixed my issue very quickly. |
07/29/2020 | Problem solved! Thank you! |
07/29/2020 | Took about 15 min to fix but all good now! |
07/29/2020 | Quick and easy! |
07/29/2020 | Very helpful and went above and beyond! |
07/29/2020 | Personal and professional! |
07/29/2020 | Very good experience and Thank you!!! |
07/29/2020 | Got all the questions answered and back to work quickly. Very polite person. |
07/29/2020 | thank you |
07/29/2020 | Matt was great to work with. A great asset to the ImageQuest team. My windows update issue was not easy to fix and he kept working with me and my schedule until it was completed. |
07/28/2020 | Jason is always quick to help! I appreciate him so much! |
07/28/2020 | Recognized my issue and found a fast solution to get me going again!! |
07/28/2020 | everything works now! thank you! ๐ |
07/28/2020 | Jason was great |
07/28/2020 | quick turnaround, thx! |
07/27/2020 | The response time was prompt and my issue was resolved. |
07/27/2020 | Jason is one of the best, always fast and helpful! Thanks!!! |
07/27/2020 | Great help |
07/27/2020 | Thanks for the speedy turnaround Stephen!! |
07/27/2020 | Excellent work Stephen, thank you!! |
07/27/2020 | I REALLY appreciate Jason Zumbros help with all the Encompass issues - he's doing a fantastic job!! |
07/27/2020 | Jason is great, as always! |
07/27/2020 | Jason is awesome! Always super helpful! |
07/27/2020 | Quick response + the info to tell me whether or not I needed to do anything. Clarifying that this is not from ZOOM Meetings was exactly what I needed! Thanks, Y'all! Always helpful. |
07/24/2020 | Thank you for your prompt attention to our problem. |
07/24/2020 | Jason was awesome. Really appreciate his help |
07/24/2020 | Thank you Jason Always a "5" |
07/24/2020 | Thank you for taking the time to call and chat about what the update was ๐ |
07/24/2020 | When started using the computer my bookmarks from Google didn't get moved. Also the Outlook was not set up to run with Needles program or my signature was not put into my emails. I called and got Matt Bushman he fixed everything that I needed and was very patient with me. Thank you Support team |
07/24/2020 | THANK YOU FOR THE FAST REPLY. |
07/24/2020 | Fast responses that works :)! Thanks and I always appreciate your help and time. |
07/24/2020 | Erick was great. He understood exactly what I needed to do. |
07/24/2020 | Jason was friendly and efficient. |
07/23/2020 | JASON Z is ALWAYS AMAZING! Always knowledgeable and patient. |
07/23/2020 | Thank you very much! Give you a '5" |
07/23/2020 | JASON Z WAS THE BEST!!!!!!!!!!!!!!!! He acted so fast because he knew how important my laptop is to me. THANK YOU SO MUCH and your team! YOU ARE amazing! Much appreciated. |
07/23/2020 | Thank you for setting Toni up. Matt called in this morning to help her out and I think it all went smoothly. |
07/23/2020 | quick and fixed the issue manythanks |
07/23/2020 | great service! kind and helpful! thumbs up! |
07/23/2020 | Jason called back in a timely manner and took care of the issues very quickly. Very friendly on the phone! |
07/23/2020 | Awesome!!! |
07/22/2020 | Just a big THANK YOU for your assistance. |
07/22/2020 | Fixed in a heartbeat. Thanks, Jason! |
07/22/2020 | Fast response and good customer service. Thanks! |
07/22/2020 | Jason is great ๐ |
07/22/2020 | Matt is great! Fast and friendly. |
07/22/2020 | Jason!!! He's the best. |
07/22/2020 | Thank you so much!! Did exactly what I needed! |
07/22/2020 | Matthew resolved the issue |
07/22/2020 | New computer is so fast! |
07/22/2020 | Michael called me back quickly after sending an email saying I wasn't able to get the password on the secure message. He called and gave me the password. Very pleased. Thanks Michael |
07/21/2020 | always a pleasure working with Matthew |
07/21/2020 | Issue was resolved. ๐ |
07/21/2020 | Quick turnaround and great job as usual! Thank you, Ron |
07/21/2020 | Jason makes my day - he is so patient and knowledgeable, and I really appreciate that, esp. during this extremely busy time! |
07/21/2020 | Jason was extremely helpful and thorough! |
07/20/2020 | Erick resolved my issue |
07/20/2020 | Quick response. Corrected immediately. |
07/20/2020 | Jason always is a great help. |
07/20/2020 | Jason was very efficient! |
07/20/2020 | Thanks! Quick and friendly service, as usual. |
07/20/2020 | thanks guys |
07/17/2020 | Thank you. |
07/17/2020 | Awesome support from Erick...thanks! |
07/17/2020 | always good experience with Jason |
07/17/2020 | Matt B.'s attention to detail saved me from future issues. Thank you!! |
07/17/2020 | Great job as always. And always prompt with help. |
07/16/2020 | I solved the issue myself, but I did get several calls and emails for help. |
07/16/2020 | Todd's work was excellent as usual. |
07/16/2020 | TY for the quick reply ! |
07/15/2020 | Matt always does an outstanding job of helping me with my issues on the computer. Always willing to show me how to correct simple issues on my own for next time like settings for Adobe. He also keeps his word and will get answers to issues he might not know at the moment and will contact me later once he does. So Kudos! |
07/15/2020 | Great! Helped me fix the problem quickly! |
07/15/2020 | My call was taken and the ticket was created quickly. My issue resolved prior to being contacted back (within 10 minutes of my ticket creation) and I was able to get my ticket canceled just as quickly. |
07/15/2020 | Rep wasnt able to do exactly what was requested but kept looking into the issue and was able to offer a positive alternative. |
07/15/2020 | I can hear and everyone can hear me... LOL Thank you. |
07/15/2020 | Quick responses |
07/15/2020 | Jason is fantastic! |
07/15/2020 | Matthew was exceptional to work with! |
07/15/2020 | Jason shot me a quick email on how to fix my problem. I was able to fix it myself. Thanks Jason. |
07/15/2020 | Great Job Guys, Thanks Jason! |
07/15/2020 | Jason was very diligent and even called me after hours to assist knowing how important receiving these emails is. |
07/15/2020 | quick, precise, courteous |
07/15/2020 | Tech was helpful and nice. Thanks |
07/15/2020 | great |
07/14/2020 | Jason Zumbro crushed it. Thanks! |
07/14/2020 | JASON Z is ALWAYS AMAZING! |
07/14/2020 | Quick response. |
07/14/2020 | The request was processed promptly. |
07/14/2020 | Thanks for handling this while I was in meetings! |
07/14/2020 | fixed the issue quickly! |
07/14/2020 | Jason was very helpful and quick. He also gave me helpful hints on how to fix the problem in the future. Great job Jason. Thank you. |
07/14/2020 | Matt was super quick and helpful! Issue resolved! |
07/14/2020 | VERY PLEASANT, RESOLVED ISSUE TIMELY |
07/14/2020 | I appreciate Erick and Todd's help getting me back up and running yesterday even though it took all day! Thank you! |
07/14/2020 | Always nice to work with Erick. |
07/14/2020 | fast and friendly service! |
07/13/2020 | It was done with one email request! |
07/13/2020 | Quick, easy solution. Thanks! |
07/13/2020 | did great!! |
07/13/2020 | good job |
07/13/2020 | FAST AND EFFICIENT |
07/13/2020 | Matt was kind and helpful and solved the issue! |
07/11/2020 | Jason is great! |
07/11/2020 | great and quick |
07/10/2020 | As usual, Matt was very professional and efficient. A |
07/10/2020 | Mission accomplished! I was able to access his voice mail and retrieve messages! Thanks Matt! |
07/10/2020 | Login was set up quickly! |
07/10/2020 | Thanks for being prompt and completing the task. |
07/10/2020 | Issue resolved quickly! |
07/10/2020 | Great, thx Erick! |
07/10/2020 | Matthew quickly resolved the problem |
07/10/2020 | Matthew was wonderful and worked very hard to get my issues corrected. I appreciate him very much. |
07/10/2020 | Thanks for doing this quickly and clearly communicating. |
07/10/2020 | Matt was excellent and is a very good teacher! A+ |
07/9/2020 | Jason is a rockstar!! ๐ Thank you, Jason! |
07/9/2020 | Jason was awesome! |
07/9/2020 | Matthew was very knowledgeable and professional in handling my issue. |
07/9/2020 | Thank you for the quick response!!! |
07/9/2020 | response was on point |
07/8/2020 | Jason is always very helpful and has a very pleasant demeaner. I enjoy working with him. He always seems to be able to resolve the issues for me. Not being tech savvy, is always appreciated. |
07/8/2020 | Great work! |
07/8/2020 | Jason is always so helpful, spends time making sure my request is completed and is always personable. |
07/8/2020 | Everything is up and running again. |
07/8/2020 | I received a call back promptly and the issue was resolved in less than 15 minutes. |
07/8/2020 | Thank you |
07/8/2020 | Jason came to the rescue at always. Fast and knowledgeable . |
07/8/2020 | Matthew was courteous and professional. He had me back up and running very quickly ! |
07/8/2020 | As usual in my experience with IQ, quick to respond and just took care of things! Thank you |
07/8/2020 | Jason was very helpful! |
07/8/2020 | everything went well. |
07/7/2020 | Jason was nice enough to not only play phone tag with me, but to give me a few different ways to solve my problem. He's awesome per usual. |
07/7/2020 | Jason is always a HUGE help! |
07/7/2020 | Matthew helped me get where I needed to be. Thanks Matthew. |
07/7/2020 | Quick and easy |
07/7/2020 | I have been struggling for this issue for very long time,but jason made it easy for me. |
07/7/2020 | Jason was very friendly and understanding |
07/7/2020 | problem wouldn't do it when imagequest called but was doing it all morning....Maybe it fixed itself. |
07/7/2020 | Quick resolution and very helpful the whole process! |
07/7/2020 | Matt was Awesome, he remoted into my system and worked his magic as always. |
07/7/2020 | They got back to me to solve the problem very fast. Thank you for being efficient |
07/7/2020 | Jason got me logged into Encompass and actually made it run a little faster! Great work Jason. I appreciate you. |
07/7/2020 | It was great! |
07/6/2020 | Jason was great |
07/6/2020 | Could not have been handled better! Thanks so much. |
07/6/2020 | My request was handled in a timely manner and everything that was able to be done was completed. Thank you! |
07/6/2020 | quick helpful service. Thank you |
07/6/2020 | New user was set up before her start date. |
07/6/2020 | AWSOME |
07/6/2020 | Quick and easy request and fast turn-around. |
07/6/2020 | helpful and professional! |
07/6/2020 | hopefully this will work, Jason always does a good job for me. |
07/6/2020 | Quick response to a disturbing email! Thanks for keeping this sender away from me. |
07/6/2020 | My issue was resolved quickly. |
07/6/2020 | Jason Zumbro is a pro!!! |
07/2/2020 | Yea Erick :)) |
07/2/2020 | Thanks for the quick reply! |
07/2/2020 | Jason is the best |
07/2/2020 | Jason was most helpful and kind! |
07/2/2020 | Erick was very responsive to my request. He was understanding of the timeframe that I would be at the office. I appreciated his willingness to hold on to the ticket until the following morning so that he could ensure all of issues were handled. |
07/2/2020 | thanks |
07/1/2020 | Great! |
07/1/2020 | Fast and easy! |
07/1/2020 | Thanks. |
07/1/2020 | Quick & Easy |
06/30/2020 | Thanks for the quick response! |
06/30/2020 | The response was quick and the tech was very helpful. Thank you! |
06/30/2020 | Michael did an awesome job. After figuring out what had to be every error code our copy machine could possible throw, he made sure that everything worked for not just my machine but for everyone's machine. Top Notch Service!!!! You need to give this man an afternoon off as he certainly deserves recognition for how well he helps your clients!!! Jay |
06/30/2020 | thank you! |
06/30/2020 | Stephen Rocks |
06/30/2020 | Erick was very professional. He explained everything that was being done. |
06/30/2020 | Matt was awesome and fixed my computer!!!! Went above and beyond to find a solution!!! |
06/30/2020 | Fantastic job troubleshooting this and finding a solution! Thank you! |
06/30/2020 | Thanks, Lee!! |
06/30/2020 | jason helped me |
06/30/2020 | Good Service |
06/30/2020 | THEY CLEANED MY COMPUTER RIGHT UP |
06/30/2020 | Quick service. |
06/30/2020 | Great as usual! |
06/30/2020 | Great service as always! |
06/29/2020 | Jason was great |
06/29/2020 | great help |
06/29/2020 | my issue was resolved |
06/29/2020 | So quick to respond! |
06/29/2020 | Perfecto! |
06/29/2020 | Matthew was able to remote in and confirm that this email was indeed fraud, and took the appropriate steps to flag the address to block future attempts as well as deleting the email from my inbox and trash folder. Great job as always....thank you! Ron |
06/29/2020 | great job |
06/29/2020 | excellent response time to handle a customer |
06/29/2020 | Jason is responsive and helpful (as always) thank you! |
06/29/2020 | Jason is awesome, ALWAYS! Patient and always has helpful advice! Thanks Jason! |
06/27/2020 | very fast response ๐ |
06/26/2020 | Michael was FANTASTIC!!!!!! He's a keeper!!!!! Thank you Michael for your AWSOME help. |
06/26/2020 | Jason fixed my issue quickly and with ease. ๐ Thank you! |
06/26/2020 | Jason is always helpful and patient. |
06/26/2020 | Matt was great - thought outside the box with a unique issue. I appreciate his persistence in getting in touch with me. |
06/26/2020 | good service |
06/26/2020 | Very quick and responsive! |
06/26/2020 | Good |
06/26/2020 | Fixed issue |
06/26/2020 | Glad to have support when needed. |
06/25/2020 | great |
06/25/2020 | Thank you |
06/25/2020 | The service was swift and the problem was taken care of. |
06/25/2020 | Thank you Matthew for taking care of this. |
06/25/2020 | Thank you very much for your quick response |
06/25/2020 | Jason is always terrific! |
06/25/2020 | Jason is Awesome |
06/25/2020 | Quick and helpful |
06/25/2020 | Matt Bushmann resolved the question quickly. Thanks! |
06/24/2020 | Thanks! |
06/24/2020 | Thank you! |
06/24/2020 | Good Description of what to do next. |
06/24/2020 | great |
06/24/2020 | Matthew was very helpful and did not give up until he had solved my issue. |
06/24/2020 | gOOD. |
06/24/2020 | Quick service |
06/24/2020 | quick and though |
06/24/2020 | Matthew stayed with me until the problem was solved. He was very easy to work with. |
06/24/2020 | ๐ |
06/24/2020 | Great service by Matthew |
06/24/2020 | Quick call back and answered by questions |
06/24/2020 | Fast and done within a couple minutes! |
06/24/2020 | good orientation |
06/24/2020 | Matthew tried to do what he could. |
06/24/2020 | It was quick and easy. |
06/23/2020 | Him being patient!!!! Thanks |
06/23/2020 | issue resolved. |
06/23/2020 | Got me in ! |
06/23/2020 | Fast results |
06/23/2020 | Crushed another one - TY Erick |
06/23/2020 | Erick was fantastic. Super nice guy. And he helped with my problem! #score |
06/23/2020 | Thank you !! |
06/23/2020 | Super fast |
06/23/2020 | issues reslolved. |
06/23/2020 | Good work |
06/22/2020 | Jason is always so helpful. We worked out a plan for tomorrow morning when I am at the office to get this resolved. |
06/22/2020 | thank you!!! |
06/22/2020 | Very Quick response! Thank you! |
06/22/2020 | Thanks |
06/22/2020 | Helpful, quick, and easy directions to follow. |
06/22/2020 | Matthew fixed my problem quickly and easily. Thanks |
06/22/2020 | Pleasant attitude and very helpful. Thank you |
06/22/2020 | The response time to my request was only minutes. The person helping me (Matt Gary) was very helpful and explained how and why when going through the process of fixing my problem. |
06/22/2020 | thank you! |
06/22/2020 | Speedy service! |
06/22/2020 | I am very pleased with the service. Matt was extremely persistent, and he did not stop until he resolved the problem. Great job!! |
06/22/2020 | thanks! |
06/19/2020 | Thanks Michael! |
06/19/2020 | Matthew helped me immediately and spent time with me making sure I felt confident that my email was not hacked. He was super. |
06/19/2020 | very quick process. I like working with Matthew. |
06/19/2020 | Problem resolved. received emails/texts with info where i knew it was being worked on. That is a big help as i have to give updates to Sr mgt and users. |
06/19/2020 | Jason is amazing. Thank you!! |
06/18/2020 | Michael Beach was awesome i have cleaned email and works great thank you so much Michael !!!! |
06/18/2020 | Awesome as always. Thanks for the prompt response. |
06/18/2020 | glad you guys have my back! |
06/18/2020 | very quick response |
06/17/2020 | My experience was great because the response time was very prompt, the technician was knowledgeable and patient with me during the call. He was able to navigate me accordingly to a solution for my request. |
06/17/2020 | This worked out great with the new monitors |
06/17/2020 | Matt explained the problem that I had with the no internet connection. He tells me to call back if this issue continues to happen. |
06/17/2020 | Quick response, thx |
06/17/2020 | Excellent!! Thank you for the quick attention to our surprise mini-emergency. Very appreciated!! |
06/16/2020 | quick response with good instructions |
06/16/2020 | He's always so patient and kind!! |
06/16/2020 | Michael FINALLY got things fixed!!! THANK YOU |
06/16/2020 | Matthew was very helpful in sending a large zip file via email. Thank you so much! |
06/16/2020 | Matt was professional, friendly, and helped me identify the issue quickly. Great to work with! |
06/16/2020 | Stephen is awesome |
06/16/2020 | Erick is easy to work with and always helps me figure out the issue at hand! |
06/15/2020 | I received a fast response and resolution |
06/15/2020 | I received a call not too long after submitting a ticket. Matthew is very nice. I like working with him. However, the issue seemed to be quite a significant issue because it appears it took the rest of the day before the issue was resolved. |
06/12/2020 | Erick Burgess was super friendly, handled my problem quickly and made sure I understand what he did and what I needed to do for the future. Couldn't have gone better! |
06/12/2020 | Always fast and excellent services. Thanks ๏ฃฟรผรฒรค |
06/11/2020 | Thank you Matt!! |
06/11/2020 | Glad to know things are working correctly on our end! Thanks Matt! |
06/11/2020 | I considered this to be a very timely response and very satisfied with how quickly they resolved the issue. Very much appreciated! |
06/11/2020 | Thank you for your quick response |
06/11/2020 | The quick response always makes me feel like a VIP! |
06/11/2020 | Logins were sent to me quickly! Thank you! |
06/11/2020 | Erick was great! |
06/10/2020 | Such a quick response time, thank you!! |
06/10/2020 | fixed it and was nice! |
06/10/2020 | Prompt call back and a solution each and every time with Erick. |
06/10/2020 | MGary accommodated my work schedule to get my needs resolved. |
06/10/2020 | Erick was awesome like always !! |
06/10/2020 | One again Jason rocks!!!! |
06/9/2020 | Jason is very nice and the process was faster than i ever expected!! SO HAPPY |
06/9/2020 | Super friendly. Issues resolved within minutes. And I am able to work efficiently again after not being able to access files for months. (Prior to having ImageQuest services) |
06/9/2020 | My experience was great because both reps I spoke with went out of their way to assist me. |
06/9/2020 | Jason Zumbro was very helpful and patient. |
06/9/2020 | Jason is always so helpful!!! |
06/9/2020 | Thanks Jason! |
06/9/2020 | They got back to me fast |
06/9/2020 | super easy to work with, and VERY nice. Had issue resolved in a matter of minutes. |
06/9/2020 | Communication after the request was great! S Bratcher completed my request quickly |
06/9/2020 | Resolved very quickly |
06/8/2020 | Thanks Angela. |
06/8/2020 | Jason called me quickly and he was very very nice. ๐ |
06/5/2020 | Thank you Andrea for your patience and excellent Ticket triaging! |
06/5/2020 | Thanks Erick! |
06/5/2020 | Matt was kind and very helpful. Solved my problem quickly. Thank you! |
06/5/2020 | Matthew is awesome as always. Thank you |
06/5/2020 | Jason was able to trouble shoot and tell me exactly what to do when I had trouble uploading an app to my phone. He called back exactly when he said he would. Overall awesome experience! |
06/5/2020 | Erick fixed the issue and was super pleasant on the phone. |
06/5/2020 | Mathew resolved through issue quickly. |
06/5/2020 | I LOVE THE FAST RESPONSES! I CAN GO ON TO SOMETHING ELSE AND IT MAKES MY DAY! THANK YOU! |
06/4/2020 | Jason was so quick and super nice! As always! |
06/4/2020 | Milton and Brad did a great job..........very responsive! Thanks as always! |
06/4/2020 | Imagequest is always helpful to our team when we reach out. |
06/4/2020 | Handled quickly. Thanks! |
06/4/2020 | Took him 3 minutes to get my email back up and running' |
06/3/2020 | THANK you to Lee Walton and Todd Broadway! |
06/3/2020 | Erick Burgess is fantastic! Hope to work with him again if the need arises. |
06/2/2020 | They took the time to hear out the problems without just launching into what they thought would fix it. That way we quickly identified the real problem instead of going through a bunch of basic trouble shooting i had already tried. |
06/2/2020 | to the point, easy to follow the instructions |
06/2/2020 | Thanks! |
06/2/2020 | Fast service |
06/2/2020 | Marlon quickly called me on my issue and was able to resolve it! |
06/2/2020 | Call back was fast and problem resolved quickly. Great Job |
06/2/2020 | The person I spoke with (I think his name was Matt?) was very responsive and talked me through the issue without talking down to me. |
06/2/2020 | Erick is always a pleasure to deal with. Thank you so much for your help as always. |
06/1/2020 | Very responsive |
06/1/2020 | Always prompt and successful in solving my problems/obstacles. Thanks! ๐ |
06/1/2020 | THank you! |
06/1/2020 | Very helpful, friendly, and fast |
06/1/2020 | Prompt and resolved quickly. |
06/1/2020 | Matt is always friendly, efficient and helpful. Thank you! |
06/1/2020 | Matthew with Image Quest is always on point. He explains the solution to the problem and makes it look easy. Thank you Matthew for teaching me and giving me the chance and efficiency to work from home. Thank you for being patent. |
06/1/2020 | As always, Jason Zumbro worked his magic! Problem fixed. |
06/1/2020 | Mark was awesome, as always. Thanks IQ |
06/1/2020 | Proactive. Thank you! |
05/29/2020 | Jason as always helped me get going again. |
05/29/2020 | Jason is the BEST! |
05/29/2020 | Matthew found notes that I could not find. THANKS!!! |
05/29/2020 | Jason Zumbro was extremely professional, timely, and attentive with his support on this ticket, especially with such a sensitive matter. Thank you very much!!! |
05/29/2020 | Very knowledgeable and efficient. |
05/29/2020 | Done as requested. |
05/28/2020 | Erick was very helpful resolving my issue and was a nice person to chat with while working on it! |
05/28/2020 | Erick made it a point to get with me on this. I scheduled it and was told #1 priority but never heard from anyone on Wednesday and it rolled over to Thursday which was a day of which I had two mandatory meetings to attend. Now I can catch up on the last three days scanning! Thank you Erick! |
05/28/2020 | Everyone I spoke with was very helpful. |
05/28/2020 | Very fast response! Matt was very pleasant to work with. |
05/28/2020 | Erick was great and called back so quickly...Thanks1 |
05/27/2020 | My experience was helpful and efficient. Thank you! |
05/27/2020 | Issues were fixed in a quick manner and Jason is always helpful and great to work with. Thank you! |
05/27/2020 | The issue was fixed in a timely manner. |
05/27/2020 | Thank you for your response! |
05/27/2020 | It was a simple fix and got me working in a short amount of time |
05/27/2020 | Stephen is on point! Always knows what to do. Give that man a raise! |
05/27/2020 | Matt was so helpful and got my computer VPN setup with ease. Thank you, Matt and Image Quest!! |
05/26/2020 | every thing was handled promptly and the gentleman was very pleasant ๐ |
05/26/2020 | Thanks for the prompt service. Are you considering added space? The same thing happened in Nashville last week on my office computer. |
05/26/2020 | Very helpful and through in helping get to the root of the problem |
05/26/2020 | Mark is wonderful to work with. Thank you! |
05/26/2020 | Jason and the whole team were super quick, and very kind! ๐ Thanks for your speedy help! |
05/26/2020 | Stephen knocked it out of the park! |
05/26/2020 | Jason took care of my request in the matter of moments! |
05/23/2020 | Erick didn't give up on getting my remote connection back up and running. Thanks for all your help! |
05/22/2020 | responded quickly and got it taken care of ASAP! I always enjoy working with Jason. Has a great attitude and it always willing to work through the issues. |
05/22/2020 | Matthew resolved my problem of not being able to generate & transmit results through drug pak. I appreciated him following up on this the next day to get this working properly. |
05/22/2020 | Good communication and great professionalism. Wouldn't expect anything less from IQ! |
05/21/2020 | Jason is AWESOME! |
05/21/2020 | Thanks Michael!!! |
05/21/2020 | Michael B was very professional, very cheerful and VERY helpful! (Sorry this got past me earlier!!!!!) Great job! |
05/21/2020 | Prompt response from Matthew G! Many thanks! |
05/21/2020 | I was having trouble printing to my printer from my laptop. Matthew fixed the problem. |
05/21/2020 | Matt did an amazing job assisting myself and my coworker. Very patient and was easy to work with! |
05/21/2020 | I was informed that ImageQuest is aware of the issue and working toward a resolution. |
05/21/2020 | one touch fix of the issue |
05/21/2020 | The response time was very quick! |
05/21/2020 | Good job. VPN is working great! Kathey |
05/21/2020 | He fixed my VPN where I could log into my workstation from a home laptop |
05/20/2020 | Michael did a great job with a great demeanor! |
05/20/2020 | Thanks for the quick reply.Good job |
05/20/2020 | Jason called me within a few minutes and we got everything resolved. He was very prompt and I appreciate that. |
05/20/2020 | Jason always has a solution and a fast respond time. Thanks! |
05/20/2020 | Always fast service! |
05/20/2020 | I was contacted pretty quickly and problem solved quickly as well. thanks. Georgia |
05/20/2020 | Jason Zumbro is awesome, thank you |
05/19/2020 | Fast easy response |
05/19/2020 | FABULOUS!!! |
05/19/2020 | Prompt and efficient - Thanks Jason! |
05/19/2020 | I appreciate the quick response from Matthew regarding an issue I had with Microsoft Teams. I don't know what I would do without ImageQuest. Thanks again! |
05/19/2020 | Matthew was very quick to respond and helpful in resolving my issue with Microsoft Teams. Thank you very much! |
05/19/2020 | fast |
05/18/2020 | Thanks! See you again in six months! |
05/18/2020 | Davis was great and fixed the email |
05/18/2020 | Erick has a great personality and very friendly!! |
05/18/2020 | Great job Jason. Quickly resolved. Thank you!!!!! |
05/18/2020 | Matt was helpful and quickly resolved my problem with Adobe PDF |
05/18/2020 | Answered quickly and conclusively. |
05/15/2020 | Very quick response, thank you! |
05/15/2020 | Thank you for calling so quickly, I was unable to work my files and it was handled within an hour! |
05/15/2020 | Erick is always quick and fixes my issues thank you |
05/15/2020 | Michael was thorough and detailed. Give that man a raise!...or some gummie bears... or a happy meal. |
05/14/2020 | super fast and very helpful! |
05/14/2020 | Jason was very prompt and courteous. Thanks for the quick help. |
05/14/2020 | Thank you! Response was prompt & friendly. |
05/14/2020 | Didn't get email after I said to put it thru.... |
05/14/2020 | Someone got back to me very quickly and resolve the issue! You guys are always great! |
05/13/2020 | Jason solved the issue immediately! |
05/13/2020 | Matthew was awesome to work with and took care of everything needed. Thanks so much! |
05/13/2020 | Many thanks for your assistance. Its difficult at times to get accustom to changes. |
05/13/2020 | Quick action and resolution. |
05/13/2020 | Quick response and helped me fix issue in 3 minutes! |
05/12/2020 | Stephen was patient and determined, and he found the solution. Thank you!! |
05/12/2020 | Matt was good. |
05/11/2020 | Rob Czymoch was super helpful in finalizing HR's request to get me full access to send emails to "ALL CMC". |
05/11/2020 | Very knowledgeable and helpful |
05/11/2020 | Very helpful in resolving printer issue. Thank you! |
05/11/2020 | thank you so much Erick ! |
05/11/2020 | Awesome |
05/11/2020 | It was all due to Matthews greatness!!! |
05/11/2020 | IT Technician was great and followed up to ensure my computer was now working. |
05/11/2020 | Very helpful in resolving my computer issue! |
05/11/2020 | It took awhile to get this resolved but Davis stuck with it and figured it out for us. Thank you. |
05/11/2020 | Erick was excellent!!! He was very patient and responsive. I give him 5 Gold Stars... |
05/11/2020 | Matt was very thorough and professional. He also fixed some issues that did not relate to the reason I called. |
05/08/2020 | Courteous and helpful |
05/08/2020 | Fast service |
05/08/2020 | prompt and professional help! |
05/08/2020 | Quick response...thanks for your help! |
05/07/2020 | Matt got my problem taken care of! |
05/07/2020 | Matthew was very helpful and knowledgeable. He solved the issues and answered questions patiently. Appreciate his help. Thanks. |
05/07/2020 | Erick was quick to respond as always and walked me through step by step so that I could understand everything. Thumbs up |
05/07/2020 | great communication skills and personality! |
05/07/2020 | You all have made this process refreshingly straightforward. Thank you! |
05/07/2020 | Matthew was great, diagnosed the problem quickly and got it resolved. Extremely easy to work with! |
05/06/2020 | EXCELLENT! |
05/06/2020 | Erick is always quick to respond and gets answers to me in a timely manner. I love have him as our tech. Paige. |
05/06/2020 | Thank you for the quick response. |
05/06/2020 | My experience was great because Michael added my work email to my laptop so, I can work more effieciently from home. |
05/06/2020 | It looks as if you've fixed it so I don't have those annoying, unsolicited emails from Fadds. |
05/06/2020 | Although my issue resolved itself, the team got back in touch with me in a timely manner and was professional about closing out the ticket. |
05/06/2020 | Excellent as ALWAYS! |
05/06/2020 | Great Job. The ImageQuest Team is getting it done! Thanks.......................Jim |
05/06/2020 | Erick was great! He had my password rest in no time! Thanks |
05/05/2020 | It took 4 1/2 hours to get a call. Then it took only about five minutes to correct! Thank you. |
05/05/2020 | Jason knew exactly what the problem was and was able to circumvent the issue while Encompass revamps their system. Several other employees of our Orange and San Dimas Branches needed assistance and he is reaching out to them as well to help circumvent the issue. Looks like it is a West Coast Issue that needs attention. |
05/05/2020 | Michael was kind & efficient |
05/05/2020 | It was fast. Thank You. |
05/05/2020 | Because- JASON!!!!@ |
05/04/2020 | Thanks Josh! |
05/04/2020 | My experience was good as usual. However, the issue is with my Internet connection at home. If AT&T is unable to assist, I will have to call back for assistance. |
05/04/2020 | Erick is Awesome and was very patient with the other software people |
05/04/2020 | they were fast |
05/04/2020 | great job Daniel |
05/04/2020 | Good Job Matt!! Thank you! |
05/04/2020 | Issue was resolved quickly & allowed me to communicate effectively with the rest of my team. Thanks! |
05/01/2020 | She was able to answer all my questions correctly and with pleasant voice |
05/01/2020 | ImageQuest is AWESOME!! |
05/01/2020 | Thank you Jason |
05/01/2020 | The IT guy was pleasant to talk with. He gets an A+ from me!!! |
04/30/2020 | able to9 get password re set. thanks to Matt |
04/30/2020 | Jason always resolves my issues. He is the best!!!!! Thank you so much |
04/30/2020 | it resolved itself! LOL |
04/30/2020 | Erick is always polite and answers every question I have with courteous responses. I tell all my associates to ask for him by name when they set up a request ticket. He is a great asset to ImageQuest |
04/30/2020 | helpful and quick! |
04/30/2020 | quick response as always |
04/30/2020 | Great response time. |
04/29/2020 | Because---- Jason is always very helpful! |
04/29/2020 | Thanks for the help as always.... |
04/29/2020 | Jason was great |
04/29/2020 | Quick response |
04/29/2020 | Super friendly, efficient and went the extra to mile to make sure I had everything I needed. |
04/29/2020 | Erick is awesome! |
04/29/2020 | The response was very quick & Jason was super nice! |
04/28/2020 | Quick, thanks Jason! |
04/28/2020 | Quick response. |
04/28/2020 | Always pleasant talking to Erick!!! |
04/28/2020 | We have been dealing with email delivery issues for quite some time now and are very thankful to get some feedback on the issue! |
04/28/2020 | My issue was resolved quickly. |
04/28/2020 | Jason is always quick to respond and help! |
04/28/2020 | Jason is a competent and personable technical representative. He understands his duties and works efficiently to resolve issues plaguing the user. He is an asset to the department he works in and those he assists. |
04/28/2020 | It was fast and seamless. Great job! |
04/28/2020 | You are awesome! |
04/27/2020 | he knew what he was doing and was able to work through things efficiently. thank you |
04/27/2020 | Resolved the issue quickly! Thank you! |
04/27/2020 | Fast and friendly!! |
04/27/2020 | Solved my issue. Great customer service! |
04/27/2020 | Many Thanks!! Stays on the line until problem solved. |
04/27/2020 | Matt was very helpful! |
04/27/2020 | Thanks for the quick response. |
04/27/2020 | Helped me get thru the phase of assisting with password. |
04/24/2020 | Matt was very helpful in resolving the issue I had with Microsoft Teams. Thank you! |
04/24/2020 | Matt fixed my problem and was great to work with. |
04/23/2020 | Michael was very good, excellent in resetting my MS 365 email to work again. Thank you Michael |
04/23/2020 | Thanks Matt for putting on your investigative hat and getting to the bottom of this! |
04/23/2020 | Davis Houk, is a ROCKSTAR! |
04/23/2020 | Matthew was excellent. He listened and then resolved both my remote connection and my laptop email account problem. A+ |
04/23/2020 | Agile and responsive service and quick resolution. Thank you! |
04/23/2020 | Matthew was unbelievably patient with my frustration, persistent in getting my problem solved that had been occurring since last week! Once he was able to get the many issues solved, he added short cuts for me and then had me go through all of the steps to ensure my understanding of the process. I can not say enough how pleased I am that he was able to fix this and his demeanor kept me calm..... He has my vote for man of the year! So thankful! |
04/22/2020 | DeMarcus ROCKS!!! |
04/22/2020 | Thanks Matthew! You got back to me faster than I expected! And thanks for answering all my questions, checking everything out and for listening too! I appreciate you! Beth |
04/22/2020 | thank you |
04/22/2020 | Their always awesome! |
04/22/2020 | Jason is always so helpful and I appreciate him very much! |
04/21/2020 | Thank you - great service. |
04/21/2020 | Jason is awe3some...I always feel like he is my personal IT guru ๐ |
04/21/2020 | helpful and quick |
04/21/2020 | Erick Burgess is the best! Thank you! |
04/21/2020 | Matthew fixed the issue. Many thanks! |
04/21/2020 | My experience was great because of Matt!!!!!!!! |
04/21/2020 | Michael was great! |
04/21/2020 | Took care of the problem quickly and easily. Thank you! |
04/20/2020 | The issue was quickly handled! |
04/20/2020 | Jason was great! Thank you! |
04/20/2020 | Pending Resolution- HOWEVER- my best buddy Jason is researching and understands the issue. |
04/20/2020 | quick |
04/20/2020 | The team's immediate response to my concern was very helpful. |
04/20/2020 | Matthew was very helpful and resolved my issue |
04/18/2020 | Thanks for your help! Good service. |
04/17/2020 | Erick fixed my issues and we are good to go. Thank you! |
04/17/2020 | Matt Was extremely helpful and even jumped in and saved me from being late to a conference call this morning! Thank you |
04/17/2020 | Jason was very personable and respectful of my time. Took care of the issue! Thank you! |
04/17/2020 | Took the time to get everything resolved before ending the conversation. |
04/17/2020 | Thank you!! Great help, great response! |
04/16/2020 | Easy access to all I needed , thanks for the quick response. |
04/16/2020 | Matt was super helpful! He was very patient with my lack of technology skills while we tried to figure out what was wrong and then walked me through the fix so I could teach the other people in the office. Thank you! |
04/16/2020 | quick effeciant |
04/16/2020 | DANIEL IS VERY PATIENT AND EXPLAINS AS HE GOES. |
04/16/2020 | Jason is always amazing. He knows what he is doing and always helps me quickly. |
04/16/2020 | Quick and easy - TY Matt |
04/16/2020 | Matt was very helpful! |
04/16/2020 | It was informative and quick |
04/15/2020 | Very responsive, knowledgeable, and friendly service. There was also a follow up call later in the day just to make sure that everything was working.....very much appreciated. Thank you! Ron |
04/15/2020 | Jason Rocks! |
04/15/2020 | Very fast service |
04/15/2020 | Very nice and responsive |
04/15/2020 | the IT Helpers were incredibly patient and helpful |
04/15/2020 | I spent 20 minutes trying to log in to the VPN post patch-update. Got Erick B's help, log in was a snap. Thank you!!!!! |
04/15/2020 | Jason was great and resolved my issue quickly. Thank you! |
04/15/2020 | Quick and friendly service from Erick! |
04/14/2020 | It was quick! |
04/14/2020 | Mr. Bushman was able to take care of the problem quickly Thanknyou |
04/14/2020 | Thank you Matt! |
04/14/2020 | Thank you Todd!! |
04/14/2020 | Response was quick, issue was resolved |
04/14/2020 | Matthew was very knowledgeable and helpful during the call. My issue was promptly addressed. |
04/14/2020 | Jason is always fast to respond and that means alot to us. |
04/14/2020 | Webster's defines Greatness as: the quality of being great, distinguished, or eminent. Is he great? Absolutely. Is he Distinguished? Dapper is his default setting. Is he eminent? Just ask around...his name is on the lips and hearts of all IT professionals. |
04/14/2020 | Jason was very quick to find the problem with my email and teams and resolve it in a timely manner. Great job Jason!!!! Thank you! |
04/14/2020 | Thank you! |
04/14/2020 | GREAT JOB!!!!!!!!!!!!!! |
04/14/2020 | THANK YOU VERY MUCH GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
04/13/2020 | Fast service |
04/13/2020 | super fast resolve. thank you |
04/13/2020 | Corrected my problem in time for my team meeting! |
04/13/2020 | Matthew was able to solve my problem quickly and was delightful. |
04/13/2020 | Great |
04/13/2020 | You guys are always on it! Many thx |
04/13/2020 | You guys are the best, and always answer and help with great feedback and service, thanks! |
04/11/2020 | Excellent, Excellent!! Michael B. took time on a Saturday to setup this printer for us. Thank you very much!!! |
04/10/2020 | THANKS |
04/10/2020 | it was taken care of quicker than expected |
04/10/2020 | Sorry, I finally got this one fixed on my own. Just alerted you. Thanks. |
04/10/2020 | Jason is so quick to respond, and so helpful. |
04/10/2020 | Quick response, issue resolved |
04/09/2020 | So happy to have this resolved - thanks! |
04/09/2020 | Appreciate Ericks help with the Microsoft Teams issue |
04/09/2020 | GREAT JOB |
04/08/2020 | Awesome, was not expecting it to be that fast. THANKS! |
04/08/2020 | Michael is AWESOME! |
04/08/2020 | My experience was because...โรยถ JASON!!!!!!! |
04/08/2020 | I had the app and can now access |
04/08/2020 | Mr. Matthew was very courteous and efficient. |
04/08/2020 | problem was fixed immediately once they gave me a call back! |
04/08/2020 | Tech. was nice and very helpful. |
04/08/2020 | Thank you Erick! |
04/08/2020 | Within a few minutes Jason has my problem resolved. I am very happy with the service. |
04/08/2020 | Erick was great |
04/08/2020 | Thank you! |
04/07/2020 | Michael was extremely helpful and patient. |
04/07/2020 | I received help fast and was able to get right back to working. |
04/07/2020 | resolved quickly |
04/07/2020 | Response was quick. I received a return phone call and E-mail. |
04/06/2020 | Jason is always great to work with. |
04/06/2020 | Erick is Awesome! |
04/06/2020 | Solution freed computer back up immediately. Great response time. Ya'll Rock! |
04/06/2020 | Davis was great |
04/06/2020 | He fixed it...thanks |
04/06/2020 | Jason is always kind and great to work with. Thank you |
04/06/2020 | thanks for the quick resolve of this. ๐ |
04/06/2020 | Great quick response |
04/06/2020 | Because--- Jason! |
04/03/2020 | He was very friendly-professional-and would talk though the long time that it took to get the green cloud started. |
04/03/2020 | Matthew was so patient and kind. |
04/03/2020 | The IT Team, especially Daniel, is always very thorough with all instructions |
04/03/2020 | Very fast response! |
04/03/2020 | did a great job everything is up and working now ๐ |
04/03/2020 | Fast turn around time. Follow-up |
04/03/2020 | Good job as always! |
04/03/2020 | Lee Walton helped me out when I was in a real bind. He gave me access to our VPN while I was working from home and could not access. Thank you Lee! |
04/02/2020 | Erick is fabulous! Thank you for your help, as always! |
04/02/2020 | Thank you as always! |
04/02/2020 | Fast and accurate! |
04/02/2020 | Always helpful and quick to respond and resolve! |
04/02/2020 | Quick, easy instructions, thank you so much |
04/02/2020 | Jason is always polite and very helpful. Much appreciated:) |
04/02/2020 | Appreciate the Speedy Response! |
04/02/2020 | Mark was great- friendly and quick with solving my computer issue |
04/02/2020 | He answered all my questions. |
04/01/2020 | Matt was great! He was super helpful & got everything taken care of for me. |
04/01/2020 | Excellent response time, quickly identified the problem and got me back working quickly. |
03/31/2020 | Matt was persistent and helpful. Thansk |
03/31/2020 | Matthew was great throughout the entire process, even though my computer was being a pain. He was extremely nice and patient as well! |
03/31/2020 | Matt knew exactly how to set it up and did so quickly. Thanks Matt! |
03/31/2020 | It was all good. |
03/31/2020 | I had someone personally stick with me through the process until resolution. Thanks. |
03/31/2020 | My experience was great because it was fast, Thanks! |
03/31/2020 | very fast at reply to the ticket. and was a great help |
03/31/2020 | Thanks Stephen - appreciate the speedy assist. |
03/30/2020 | My request was completed quickly and correctly...as always ๐ |
03/30/2020 | Thank you for the quick turnaround!!! |
03/30/2020 | Matthew always does an excellent job with helping resolve issues. Thanks! |
03/28/2020 | Thank you Michael! |
03/27/2020 | It was fixed. |
03/27/2020 | quick call and done fast |
03/27/2020 | Friendly and fast service!!!! |
03/27/2020 | Fixed the issue quickly, thanks! |
03/27/2020 | Matt Was able to get me up & running quickly!! |
03/26/2020 | Great! Timely response - Thanks for all the help! |
03/26/2020 | Timely response |
03/26/2020 | quick! |
03/26/2020 | Always responsive, knowledgeable and courteous. |
03/26/2020 | Problem solved quickly |
03/26/2020 | The tech was fabulous, very saavy, helpful without even asking. |
03/26/2020 | Thanks! |
03/26/2020 | DeMarcus solved my issues in no time! ImageQuest has a great team of people and High Hopes appreciates them all! Thank you DeMarcus!! : - ) |
03/26/2020 | Jason is always very thorough and serves with a smile each time. he is a keeper that's for sure. |
03/26/2020 | My experience was great, DeMarcus Brown called me & got the issue fixed right away. I was on the phone yesterday with an agent & his supervisor for about an hour & they didn't get anything resolved. DeMarcus got the issue resolved in less than 5 minutes. HE IS AMAZING.!!! |
03/25/2020 | Thanks guys!! |
03/25/2020 | Thank you for your help! |
03/25/2020 | Shredder arrived in record time and works great! I appreciate the support for work at home! |
03/25/2020 | Quick response! Really appreciated at a time like this! |
03/25/2020 | Thanks Jason. Always good to talk to you and have you assist me! |
03/25/2020 | My issue was resolved very quickly. Thank you |
03/25/2020 | helpful and quick |
03/24/2020 | Erick immaculately flew through these machines! Thank you!! |
03/24/2020 | Michael was very helpful and responsive! Another reason for our high satisfaction with ImageQuest! |
03/24/2020 | Eric was very quick to help. All the helpdesk folks were great too. |
03/24/2020 | Perfect Matt, she's up and running! Good Job! |
03/24/2020 | Matthew knocked all 3 laptops out in a timely manner! Thank you! |
03/24/2020 | Davis and his team never gave up on fixing the problem! |
03/23/2020 | As always....wonderful and prompt! We really appreciate you all! Thank you |
03/23/2020 | Erick at Image Quest was very helpful in helping me connect to the GNRC and MADC Drives. Thank you! |
03/23/2020 | Thanks guys! |
03/23/2020 | Quick response. Thanks. |
03/23/2020 | Awesome! Everyone fixed all issues immediately! |
03/23/2020 | Erick's the best - TY |
03/23/2020 | My experience was great because the response time was quick and problem was solved. |
03/23/2020 | This was fast, I appreciate all you all do. Thanks and have a blessed day! |
03/23/2020 | My experience with ImageQuest is always great! Michael was able to quickly answer my questions and meet my request. We love ImageQuest at High Hopes!! Thank you!!! |
03/23/2020 | Response was quick in light of our current world situation. Thank you and please stay safe!!! |
03/23/2020 | Thank you for the great turnaround. Jason is always great to work with. |
03/23/2020 | The tech was very efficient and made sure all was working before he finished the call. Thanks! |
03/20/2020 | Awesome! |
03/20/2020 | The team was persistent and showed great positively and warmth. I worked with Jason (didn't grab his last name) and he was very professional and helpful. Thanks ImageQuest Team! |
03/20/2020 | Thanks to Matthew, I can now access my work from home! This is very important in light of where we are right now in the world. Give him a raise (Milton)! |
03/20/2020 | I enjoyed the irony this morning! ๐ |
03/20/2020 | Jason is an IT superhero! Thank you! |
03/20/2020 | Jason did a fantastic job! |
03/20/2020 | Demarcus is amazing! Thanks again |
03/19/2020 | Wonderful and quick as usual. Thank you so much ๏ฃฟรผรฒรค |
03/19/2020 | Very personable and nice. Fixed issue quickly. |
03/19/2020 | Awesome help |
03/19/2020 | Matthew was patient and did a great job of trying to help me while being completely unable to log into the computer since it was an internet connectivity issue. |
03/19/2020 | Matthew was very good. Thank you |
03/19/2020 | Demarcus told me what I needed to o to resolve the issue. Very helpful! |
03/19/2020 | Solved my problem of working remotely from home very quickly. He was very pleasant and professional when working with me over the phone. |
03/19/2020 | Thanks so much for your quick help! |
03/19/2020 | Thank you for figuring out this set up....it was extremely difficult but you guys were patient and figured it out! |
03/19/2020 | Daniel quickly got the materials I needed to be able to successfully work from home. It is greatly needed and truly appreciated. He also loaded the equipment into my care, which was extended customer service! ๐ |
03/19/2020 | i was contacted very quickly and the problem was resolved. |
03/19/2020 | Thanks for the assist. |
03/18/2020 | The technician resolved the issue in short time. |
03/18/2020 | Very friendly and personable. Excellent job. |
03/18/2020 | Mathew completed the task quickly and explained everything to me before the session ended. |
03/18/2020 | Thanks for you help!!!! |
03/18/2020 | Everyone on Image Quest team are always so helpful and responsive!! Thank you for all you do. |
03/17/2020 | Matthew Gary was dealing with issues that were not making since BUT Matthew got EVERYTHING fixed. With everything going in this world, it's nice to know I have IMAGEQUEST to make it easier to communicate to the world! |
03/17/2020 | you guys are great, very quick resolutions |
03/17/2020 | Michael was excellent. |
03/17/2020 | Assistance was provided quickly and my issue was resolved. |
03/17/2020 | very quick |
03/17/2020 | Timely help and got everything done! |
03/17/2020 | My issue was resolved |
03/16/2020 | The response was fast and the specialist who worked the ticket was friendly and efficient. |
03/16/2020 | Jason did a great job helping |
03/16/2020 | It was completed promptly and truly appreciate their help always....very courteous and helpful. |
03/16/2020 | Very quick and helpful!! |
03/16/2020 | You all are always prompt to respond and patient. |
03/16/2020 | Jason is ALWAYS GREAT!!!! |
03/16/2020 | Quick, courteous |
03/16/2020 | Quick response |
03/16/2020 | Thank you, awesome service, as uaual! |
03/13/2020 | Matt was very patient and went the extra mile to make sure all was good to go before we hung up. Thank you! |
03/12/2020 | very timely response |
03/12/2020 | Thank you for the help! |
03/12/2020 | QUICK RESPONSE, YAY! |
03/12/2020 | fast response! |
03/12/2020 | Erick always does a great job of taking care of us! |
03/12/2020 | Because Jason helped me connect to the internet from home!!! Great job Jason!!! |
03/12/2020 | On time call and patience with set up, thank you |
03/12/2020 | Thank you for the timely response! Jason Zumbro is the BEST! |
03/12/2020 | Thank you for your timely response! |
03/12/2020 | Super speedy - thank you! |
03/11/2020 | Very courteous and helpful. |
03/11/2020 | Response was prompt and question was answered. |
03/11/2020 | Thanks for the quick response! |
03/11/2020 | Finally able to access the site I needed. |
03/11/2020 | Daniel is just awsome! |
03/11/2020 | Handled in a timely fashion; quickly resolved |
03/11/2020 | Quick and easy fix |
03/11/2020 | It was done by the time I arrived. Thanks |
03/10/2020 | Quick and professional! |
03/10/2020 | Thanks for all your help during this difficult week. |
03/10/2020 | Thank you |
03/10/2020 | Josh is the best! THanks. |
03/10/2020 | Michael is always fast in responding to my needs. Thanks Michael |
03/10/2020 | Thanks Daniel! |
03/10/2020 | Eric got everything fixed for me! Thanks, Shellie |
03/10/2020 | ImageQuest associates are ALWAYS pleasant, very responsive, very helpful & easy to work with. You guys are the best IT ever! Studio is lucky to have you on our team! |
03/10/2020 | Quick response |
03/9/2020 | Stephen is awesome. Thanks for your help. |
03/9/2020 | Matthew was very helpful, kind, and promptly took care of things. |
03/9/2020 | Perfect Davis! |
03/9/2020 | always great experience |
03/7/2020 | Thanks Erik and Michael! |
03/6/2020 | Thank you for being so fast!! |
03/6/2020 | Davis did a great job |
03/6/2020 | Thanks Matthew! |
03/6/2020 | Thank you for fixing quickly! |
03/6/2020 | Eric was very helpful! Thank you |
03/6/2020 | Great |
03/6/2020 | toner is being shipped without delay |
03/6/2020 | Thanks for caring about the problem I had with a client's emails constantly being quarantined and releasing them for the future. |
03/6/2020 | You all are prompt, kind and give constant updates on the progress of resolving the situation. |
03/6/2020 | Very prompt service. |
03/6/2020 | The problem was quickly identified and fixed. |
03/6/2020 | My tech was quick to answer my call and knew just what to do, once he heard my issue. |
03/5/2020 | Awesome! |
03/5/2020 | Kudos to Lori for the quick response |
03/5/2020 | Jason jumped right on this! |
03/5/2020 | Jason was very friendly and quick at completing the request. Thank you! |
03/5/2020 | Great thank you |
03/5/2020 | Matthew was super nice and helpful! He even offered to provide a shortcut that will save me time. Very kind!! |
03/5/2020 | Erick was awesome! |
03/5/2020 | Response time was great; technical assistance excellent! |
03/5/2020 | Erick was great! he was patient and determined to fix my issues! |
03/4/2020 | my issue has been fixed. |
03/4/2020 | Quick! |
03/4/2020 | Got switched out quickly and without hardly any downtime. Thanks IT/Daniel! ๐ |
03/4/2020 | Service was great. Quick install. Knowledgeable tech. Everything is running well. -Tim |
03/4/2020 | The issue was quickly diagnosed and resolved. |
03/4/2020 | ERICK was quick to solve my email issues and very kind!! |
03/4/2020 | Thanks for all you do to help WC! |
03/4/2020 | Very quick response and quick fix of my problem! |
03/3/2020 | Cause of Erick!!! |
03/3/2020 | Thank you again for helping me out of a bind. |
03/3/2020 | Quick response |
03/2/2020 | Very helpful and nice fixing the issue |
03/2/2020 | Kim and Mark were very flexible and adjusted the ImageQuest arrival time to fit the new copier delivery window. |
03/2/2020 | Everything was taken care of in a timely manner and as requested. I'm very happy with the service received today. Thank you! |
03/2/2020 | Anthony recognize the problem. |
02/28/2020 | Thanks for checking all the options Erick! Hopefully MS will develop this capability at some point. |
02/28/2020 | everything was great. Fast response and very thorough. |
02/28/2020 | It was a quick response. |
02/28/2020 | Erick helped me with my issue and installed what I needed on my laptop very quickly and was very friendly! |
02/27/2020 | ๐ |
02/27/2020 | Jason is the best ๐ |
02/27/2020 | Resolved the problem |
02/27/2020 | Response time was excellent. |
02/26/2020 | Super fast! Thank you |
02/26/2020 | very nice and understanding there was other work going on. |
02/26/2020 | Josh worked quickly and accurately! Thank you! |
02/26/2020 | thank you so much ! |
02/26/2020 | Great! First person who knew what he was doing. |
02/26/2020 | fast response and quick solution |
02/26/2020 | Thanks for providing the loaner for Cindy. It was a tremendous help to her during her recuperation after double knee replacement surgery. |
02/25/2020 | Angela was wonderful, and set up my new user quickly and efficiently! |
02/25/2020 | Daniel is always so helpful and patient!!! |
02/25/2020 | Davis did great on fixing it |
02/25/2020 | Michael was very helpful. |
02/24/2020 | Fast and courteous service |
02/24/2020 | Michael was a great help and made the process easy. |
02/24/2020 | As always, Jason was polite and more than helpful! Thanks, Jason! ๐ |
02/24/2020 | Fast response time and quickly corrected. Thank you |
02/24/2020 | Stephen helped me very quickly, and walked me through the steps I'd need to take to resolve my issue if it happens again in the future with other excel spreadsheets. |
02/24/2020 | Thanks guys have a great week! |
02/24/2020 | helpful and friendly! |
02/21/2020 | Michael was very friendly and was able to quickly resolve the issue. |
02/21/2020 | Worked with me until. Complete |
02/21/2020 | Jason was prompt with the response time and with my request. |
02/21/2020 | I am a one-off so my situation required some extra research. But Erick, Josh and Brad got together and resolved it quickly! THANKS! |
02/21/2020 | Great thank you |
02/20/2020 | My questions got answered quickly. |
02/20/2020 | Great customer service and knowledge to solve the issue. |
02/20/2020 | Fast response |
02/20/2020 | Thank you Michael!! |
02/20/2020 | Knowledgeable staff. Solved quickly and efficiently |
02/20/2020 | Exactly the info I needed, thank you Stephen! |
02/20/2020 | Thank you Stephen!!! And thank you Erick for calling me back so quickly! |
02/20/2020 | Within a few minutes I received an email answering my question. Jason Zumbro responded quickly. I appreciate that. |
02/19/2020 | Great thank you |
02/19/2020 | Thanks again, Erick. I wasn't expecting such a prompt response! |
02/19/2020 | Finally got a call back about the issue of releasing an email from client. Took awhile to get them to but they did. |
02/18/2020 | Very quick response and fixed the problem quickly as well. |
02/18/2020 | Jason was so helpful and patient with all the issues I was having and in getting me up and running again!! |
02/18/2020 | Michael was very helpful and calm. I appreciate his help. |
02/18/2020 | Friendly technician, efficient and thorough! |
02/17/2020 | My experience was great because service was fast and smooth. I wasn't expecting help until tomorrow (Tuesday) because of holiday. Made my day because I definitely needed help today. THANKS! |
02/17/2020 | So polite to work with. Very fast and accurate install. |
02/17/2020 | processed quickly |
02/17/2020 | Very timely response |
02/17/2020 | Stephen always does great |
02/17/2020 | The computer issue resolved itself -- I was having trouble getting into GNRC VPN at home. However, I appreciate the quick response from ImageQuest.! |
02/14/2020 | Thanks! |
02/14/2020 | Scanner works and I don't have to remote in. Thank you all!!!! |
02/14/2020 | Quick and effective |
02/14/2020 | Jason is awesome! |
02/14/2020 | Erick was knowledgeable. Professional. Expedient. Courteous. |
02/13/2020 | Always helpful...thank you!! |
02/13/2020 | as always, IQ staff is polite and helpful! Thanks Jason |
02/13/2020 | Prompt response to fix my mistake! Very grateful!!!!!! |
02/13/2020 | Jason took care of the issue quickly and was incredibly courteous. |
02/13/2020 | Damian patiently helped me get my email sorted. He was very kind and fixed me right up! Very grateful for his help! |
02/13/2020 | Jason is the best. He Always resolves my issues. he is my go to guy every time!!! |
02/12/2020 | Michael was AMAZING!! He was super helpful, polite and very nice to talk to! |
02/12/2020 | quick and easy - thank you |
02/12/2020 | Thank you! |
02/12/2020 | Jason is always quick to help ๐ |
02/12/2020 | it was answered in a timely manner. thanks! |
02/12/2020 | Resolved quickly and efficiently. Great Job!!! |
02/12/2020 | Erick is always great to work with. He's calming and always gets the job done. |
02/12/2020 | Excellent job. Thanks |
02/12/2020 | The issue was resolved |
02/11/2020 | Erick is always awesome ! |
02/10/2020 | Got all the apps on my phone working. |
02/10/2020 | thanks for the immediate assistance |
02/10/2020 | IT is awesome!!! |
02/10/2020 | appreciate Jason! |
02/10/2020 | Michael was very friendly and helpful. Thanks! |
02/10/2020 | I was having trouble getting into our loan files. Davis was extremely helpful in solving this. Thank you so much! |
02/10/2020 | Jason was great, as always! Quickly resolved my issue ๐ |
02/07/2020 | Quick and accurate! Thank you Davis! |
02/07/2020 | Fast reply |
02/07/2020 | Appreciate Jason's persistence with the issue I was having. Working fine now. Thanks, |
02/07/2020 | I did not even need to get on a call. The issue was solved at the back-end so that was nice. |
02/06/2020 | Quick and easy! Processed my request when it was convenient for me! |
02/05/2020 | Jason was very helpful and friendly |
02/05/2020 | As always, Jason is the best! |
02/05/2020 | I now can see my screen! Thanks for taking the time to get me fixed up!!! |
02/05/2020 | Jason was polite and efficient. Thanks! |
02/05/2020 | Jason is always the best! He is so helpful. 12/10 |
02/05/2020 | He fixed my issues!! ๐ |
02/05/2020 | Keith was amazing at trouble-shooting my VPN problem! |
02/05/2020 | Awesome help! |
02/05/2020 | They got me up and running in no time. Thanks so much! |
02/05/2020 | Erick always fixes the issue. |
02/04/2020 | You were very quick |
02/04/2020 | great |
02/04/2020 | My issue was fixed and the service level was excellent. I am delighted, I was trying to fix it myself, but I needed professional help, and that is exactly what I got. Very thankful. |
02/04/2020 | There was a quick, easy solution! |
02/04/2020 | Super friendly and fast! |
02/04/2020 | Lisa was well taken care of, and it is greatly appreciated! |
02/04/2020 | Keith was an awesome help! |
02/03/2020 | Professional. Punctual. Patient. Fast. |
02/03/2020 | The rep that contacted me was very helpful and informative. |
02/03/2020 | Very fast |
1/31/2020 | thanks for the quick assist! |
1/31/2020 | always get the quickest response .. never have to worry |
1/30/2020 | Davis, always provides top-notch and timely support. His professionalism and patience should be used as a model for other technicians. |
1/30/2020 | Thanks for the great customer service and helping me resolve the problem this morning with connections! |
1/29/2020 | Quick response and resolution! |
1/29/2020 | Thanks Erick & Davis - all seems to be good now!!! Beth |
1/29/2020 | fast and efficient |
1/29/2020 | Fast response, thank you for resolving the issue! |
1/29/2020 | Fast! thank you |
1/29/2020 | Because yall cool and all that |
1/28/2020 | He didn't give up. |
1/28/2020 | IQ tried to help as best as they could, but we discovered it was something the institution could fix. Thanks! |
1/28/2020 | My problem was taken care of. |
1/28/2020 | ImageQuest was very help and quick. I appreciate it. |
1/27/2020 | Quick Response |
1/27/2020 | Keith is awesome! Always informative, respectful and attentive. Top notch. |
1/26/2020 | Nice guys and resolve my issue efficiently and quickly without any weight. |
1/24/2020 | Davis wrapped this up quickly and appeased my growing frustration with the whole situation. Thank you! |
1/24/2020 | The team at ImageQuest is always very responsive & polite. I give you guys Thumbs Up all the way! |
1/24/2020 | My problem was corrected timely. Thank you |
1/24/2020 | Awesome!!! |
1/23/2020 | He remained on the job until it was complete |
1/22/2020 | thank you for helping us!!! |
1/22/2020 | Jason did a great job, as always! |
1/22/2020 | Service was done expeditiously and personally. |
1/22/2020 | Davis is the best! |
1/22/2020 | Davis is AWESOME! |
1/22/2020 | As always, Keith was very helpful and knowledgeable! |
1/22/2020 | Thanks! |
1/22/2020 | Great. Thanks for your help! |
1/22/2020 | Jameson was great! |
1/22/2020 | The issue was resolved, i appreciate the assistance. |
1/21/2020 | After Lori researched she found the issues & was resolved immediately in a very timely manner. She is great! Thank you Lori. |
1/21/2020 | Jason was awesome and super fast! |
1/21/2020 | Speedy help on a huge ask and got even hugER help from JZ! Thanks IT! |
1/21/2020 | Great work! thanks! |
1/21/2020 | Mr. Burgess fixed the issue with out a second breathe! |
1/20/2020 | Jason was awesome! Handled my request with precision and professionalism! |
1/20/2020 | Quick, efficient, polite, effective! |
1/17/2020 | Keith was very helpful and pleasant to work with! |
1/17/2020 | Quick and painless! Thanks Erick!! |
1/17/2020 | Whoop Whoop Davis! Thanks!! |
1/17/2020 | awesome people who help promptly! |
1/17/2020 | Perfect again! Thanks Erick |
1/17/2020 | Perfect Erick, thanks!! |
1/16/2020 | Keith was great. Friendly and interactive with customers. |
1/16/2020 | Thanks Erick for always helping me out. You guys ROCK! |
1/16/2020 | Davis was most helpful Very efficient. |
1/16/2020 | same person both times i needed assistance, issue was resolved both times. Thank you |
1/16/2020 | Great response time, problem solved, Erick did a great job! |
1/16/2020 | Thanks Michael!! |
1/16/2020 | You fixed it. |
1/15/2020 | Quick and helpful response. |
1/15/2020 | Jameson was very helpful and got the situation resolved quickly. |
1/15/2020 | fast and friendly!! |
1/15/2020 | Jason is always so great! He is so easy to work with! 10/10! |
1/15/2020 | Jameson was extremely helpful and patient. Thank you for all of your hard work! |
1/15/2020 | quick and friendly service! |
1/15/2020 | Daniel was very prompt and efficient. |
1/14/2020 | Keith gave me a couple of ways to solve my question ๐ |
1/14/2020 | Erick was polite, patient, and fast. |
1/13/2020 | GREAT JOB |
1/13/2020 | Perfect, thanks Keith!! |
1/13/2020 | Our experiences are always spot on! Thank YOU!!!!! Heart Heart |
1/13/2020 | Jason is the best ! |
1/13/2020 | Jason took the time to figure out all the issues :)!!!! |
1/13/2020 | Fast and nice |
1/10/2020 | Quick and easy... |
1/10/2020 | Erick did a superb job solving my problem! |
1/9/2020 | Thanks for taking care of this so quickly, it is a big help!! |
1/9/2020 | Received call as requested and issue fixed within 20 minutes as directed by rep. |
1/9/2020 | Davis was a huge help! |
1/9/2020 | My experience was great because they got to me with a solution very quick. |
1/8/2020 | Perfect info Michael, thank you! |
1/8/2020 | AMAZING TEAM WE HAVE HERE |
1/8/2020 | Jason resolved my issue as usual. Thank you so much |
1/8/2020 | Keith was very helpful and kind. Great customer service! |
1/8/2020 | Courteous and Efficient |
1/7/2020 | Keith is amazing!! You are lucky to have him on your team!!! n |
1/7/2020 | Working like a charm, thanks Jameson! |
1/7/2020 | Thanks for the quick answer Michael!! |
1/7/2020 | You already know, Brad is a ROCK STAR!!! |
1/7/2020 | Courteous and efficient |
1/7/2020 | Erick took controlled, explained each step as we went through the setup and did a great job. Thank you Erick |
1/7/2020 | Awesome! Not sure why there is a 5 minute delay on the server though. |
1/7/2020 | Found the problem fast and efficiently. |
1/7/2020 | Erick was great, he resolved this issue after multiple others were unable. thank you! |
1/7/2020 | Erick was very helpful. thank you. |
1/7/2020 | Fast and easy |
1/7/2020 | Thanks Jameson!! |
1/6/2020 | Michael Beach did a great job and was so nice to work with. Thank you so much Michael!! |
1/6/2020 | We got 'er done! Scan works again. Thanks |
1/6/2020 | Thank you for the promptness. |
1/6/2020 | Thanks so much! |
1/6/2020 | Left message, and phone call was returned fast. Fixed issue in one call. |
1/6/2020 | Great Customer Service. Very Friendly and Professional and quick to respond! Thanks Again ~ |
1/6/2020 | Fast...accurate...courteous! |
1/6/2020 | Because of Erick!!!! |
1/6/2020 | My question was answered ๐ |
1/3/2020 | The problem was ultimately resolved. |
1/3/2020 | great thanks |
1/3/2020 | Rep was awesome |
1/3/2020 | Excellent job. Fixed my problem |
1/3/2020 | they are very patient and helpful, I appreciate IT SO much! |
1/3/2020 | My experience was great because the issue was resolved. |
1/2/2020 | Keith is awesome! |
1/2/2020 | Keith was very friendly, competent, and quick! |
1/2/2020 | The Image Quest team member was friendly and VERY HELPFUL. Thank you! |
1/2/2020 | Thanks for re-imaging perfectly Todd!! |
1/2/2020 | very knowledgeable and able to help |
1/2/2020 | My experience was great because my request was handled in an expeditiously manner |
1/2/2020 | My experience was great because you fixed my problem and also explained how you did it so I could help my coworker! |
1/2/2020 | Thanks Tyler |
1/2/2020 | Good Job Keith, thank you!! |
12/30/2019 | Thanks, Jason! |
12/30/2019 | Great |
12/30/2019 | Jameson fixes my problem and was really nice! |
12/30/2019 | 6:41 am in AZ and they released the blocked email from a client that sent in info to me. The concern was they didn't do it on Friday, it was my second attempt to ask them. |
12/27/2019 | Quick response to the request. Thank you. |
12/27/2019 | Keith was awesome. Very patient and helpful! |
12/27/2019 | The technician was very helpful and followed up to see if he could be of more assistance. |
12/26/2019 | Jason was quick to find the problem and set me up to be able to work until he could alert Rob C. that our internet was down. I was able to continue to work through the time it took to fix the problem. Great job Jason! I appreciate your professionalism and great work. |
12/26/2019 | Fast and reliable answers |
12/26/2019 | Jameson had the solution quickly and fixed several machines in a timely manner. Thank you!!! |
12/23/2019 | My Scanner settings were installed quickly. |
12/23/2019 | Daniel always does a great job |
12/23/2019 | Thank you for your help. |
12/23/2019 | Call was answered quickly and problem resolved right away |
12/23/2019 | Fast and efficient at resolving the issue |
12/20/2019 | Call back to me within 4 hours of request. Keith was informative, helping where he could. He suggested further steps and who to contact. All good. Thanks! |
12/20/2019 | Great! thanks |
12/19/2019 | Help Desk Rep fixes my issue and was patient |
12/19/2019 | My problem was fixed. |
12/18/2019 | Item resolved in a timely manner. thank you. |
12/18/2019 | Stephen explains and teaches things so well~~ Thank you!! |
12/18/2019 | problem solved...fantastic |
12/18/2019 | It was a fast resolution which makes my day easier! |
12/17/2019 | Thanks Josh!! |
12/17/2019 | Keith made my day!! Frustrated, headache, etc...from the beginning he made me laugh and although he worked hard to resolve my issue, it wasn't done but he left further resources for me. He is a very kind, patient and intelligent young man. Keith is awesome and definitely a keeper for your team. |
12/17/2019 | Keith Cagle is awesome! |
12/17/2019 | always awesome ! thank you so much for checking. |
12/16/2019 | Quick and easy.... |
12/16/2019 | I put in a ticket and within minutes got a call from Keith with a resolution! |
12/16/2019 | Mr. Michael Beach was able to help diligently. |
12/13/2019 | Thanks Michael!! |
12/13/2019 | The team came and gave me the website to use for the product and then I got logged into it successfully. Thanks IT team!!! You guys rock. |
12/12/2019 | Awesome job!! |
12/12/2019 | Very nice and helpful. Took his time to explain and walk me thru everything |
12/12/2019 | Great service as always! thanks Erick! |
12/12/2019 | The team fixed my problem very timely and it is appreciated. Best IT Staff ANYWHERE. |
12/11/2019 | Keith is always prompt and helpful, thanks! |
12/11/2019 | I appreciate Davis taking time to check for viruses and malware in my computer. Looks like I'm good to go. |
12/11/2019 | Quick response and easy to follow action steps. Good communication. Thanks! |
12/10/2019 | my querry was looked after from every angle. |
12/10/2019 | awesome, thanks |
12/10/2019 | ๐ |
12/10/2019 | Always EXCELLENT service! |
12/10/2019 | Fast service got my salesman up and printing on no time! |
12/9/2019 | Thanks Jameson!! |
12/9/2019 | Thanks Keith!! |
12/9/2019 | fast |
12/9/2019 | My experience was very good because they were prompt and explained what it was and provided an alternative option which was understandable to me. Appreciate it. |
12/9/2019 | Davis was very good at working through our issue |
12/9/2019 | Thanks Jameson!! |
12/9/2019 | agents were very friendly and polite! |
12/9/2019 | Issue is company wide. livechat service is experiencing an outage. advised user to call back in a hour or so if issue persist. We didn't get it fixed but he did take the time to look into it. |
12/6/2019 | fast, knowledgeable assistance. |
12/6/2019 | I can print again, totally satisfied |
12/6/2019 | Everyone is always so nice and helpful. Whatever it is you need, they get it done rather quickly. |
12/6/2019 | Prompt and super helpful so I do not lose continuity of work. |
12/5/2019 | The IT team moved quickly to resolve my issue. |
12/5/2019 | My experience was great because I got the immediate help I needed in a professional manner. |
12/4/2019 | IT solved my problem and now I can fax with my Softlinx fax. Thankful |
12/4/2019 | Thanks Erick!! |
12/4/2019 | Thank you for the speedy response! |
12/4/2019 | Thanks for your quick response in resolving an important email that keeps going to my Junk Mail. |
12/4/2019 | issue resolved but thanks for the follow up |
12/4/2019 | The email address was updated in a very short time period. I truly appreciate your help. |
12/4/2019 | thanks for the quick follow up and resolution |
12/4/2019 | Erick is always great to work with. Very professional and always helpful! |
12/3/2019 | It totally solved for the problem. Thank you IT Dept. |
12/3/2019 | Jason is super helpful as always! Very fast to response and always knowledgeable |
12/3/2019 | Guy was awesome and provided a lot of helpful information |
12/3/2019 | As always, problems are quickly solved. |
12/3/2019 | Thanks for your quick response! |
12/3/2019 | Thanks. Appreciate the quick response and fix. |
12/2/2019 | Excellent service!! |
12/2/2019 | Fast action! Thanks |
12/2/2019 | Josh called within 15 minutes of my email request. He was able to add the drives successfully. Thanks |
12/2/2019 | Jason you were so fast on this thank you it was slowing my email down! |
12/2/2019 | My issue was resolved quickly and correctly!. |
12/2/2019 | It is fixed. |
11/27/2019 | called BACK AND WE HAD IT ALREADY WORKING!!! |
11/26/2019 | Erick knows what to do. Thanks!! |
11/26/2019 | Fixed my issue quickly. Thank you! |
11/26/2019 | Quick service |
11/25/2019 | Jason and Jameson were helpful, patient and worked on resolving my IT issues. My Ring Central hung up on Jameson but when I called back the team took my info and Jason was able to assist me. |
11/25/2019 | Quick and easy to take care of issue |
11/25/2019 | Thanks Keith!! |
11/22/2019 | Very nice Davis! Thanks!! |
11/22/2019 | Always quick and easy, thanks guys! |
11/22/2019 | It was completed quickly! Thank you! |
11/22/2019 | I could not remember my login because my password had changed. I locked myself out of my computer and you guys helped me to change my password to be able to log back in. |
11/22/2019 | Erick was wonderful and very helpful! Thank you |
11/21/2019 | Davis was so patient with me as we tried all the aspects of a new computer to make sure they worked. I appreciate the time he took to help figure out my two different Microsoft accounts and how they correspond to my apps. Thank you! |
11/21/2019 | My experience was great because he fixed by 2 part authentication on my phone and it works NOW. |
11/21/2019 | of your great HELP DESK staff !! |
11/21/2019 | Michael was very professional and efficient with the support request today. BIG Thank you! |
11/21/2019 | Jason went above and beyond helping me by calling the HR and getting me a solution. Very thankful. |
11/20/2019 | Keith was very helpful, following up with me over the course of two days to ensure that my issue was resolved. Thanks! |
11/20/2019 | Great |
11/20/2019 | Super easy resolution! |
11/20/2019 | Thank you - vast and courteous as usual. |
11/20/2019 | Thank you for being so quick! |
11/19/2019 | Quick response / fixed issue |
11/19/2019 | My Signature is good again on emails,Thanks to Erick Burgess |
11/19/2019 | Erick was fantastic! Very patient and helped me resolve multiple issues with one call. Thanks Erick!!! ๐ |
11/19/2019 | Promptness, ease of web application |
11/19/2019 | Quick resolution back to work. Thanks |
11/19/2019 | My issue was resolved in a very timely manner, thank you |
11/18/2019 | Great service and glad to be back up and running..... |
11/15/2019 | Thanks for your help and following up on my questions! |
11/15/2019 | Michael is the MVP. Always super helpful if I need help from ImageQuest. |
11/15/2019 | Jason was super friendly and helpful. Keep up the amazing work over there! |
11/15/2019 | Super job Michael! Thank you!! |
11/15/2019 | Very efficient and resolved quickly. |
11/14/2019 | Jason is great! |
11/14/2019 | Daniel was able to get my phone line up and working. I was unable to hear incoming callers. As you can imagine, this was a major inconvenience. Everything is so much better now! ๐ |
11/14/2019 | Erick is Great!!! |
11/14/2019 | Fast and prompt to resolve the issue! Thanks, Keith! |
11/14/2019 | Keith was helpful and courteous and solved my problem quickly. |
11/14/2019 | My call was answered with only a short hold period. There was not a tech available to help me, but my call was returned promptly and Jason solved my problem quickly. |
11/14/2019 | I was extremely frustrated and let that affect my tone. Even though he could have been, Erick was never less than polite and did his best to resolve the issue. |
11/13/2019 | every thing was good |
11/13/2019 | Josh Quigley is wonderful and always has the optimal outcome when any project he is involved with requires technical expertise. He is a pleasure to work with always. |
11/13/2019 | He fixed my problem on the first call |
11/13/2019 | Rep I spoke with was great. Got my issues resolved in a timely manner |
11/13/2019 | Erick is the man! Super fast and helpful |
11/13/2019 | Thank you for your quick, courteous and helpful response to my request to have an email released from quarantine. |
11/13/2019 | Resolved issue before I even knew there was an issue |
11/12/2019 | Once again you always come through! Love, love, love! |
11/12/2019 | Thanks to everyone for their help!!! |
11/12/2019 | Excellent Prompt Service |
11/12/2019 | Thanks Stephen. Appreciate the thorough research and great explanation. |
11/12/2019 | It was prompt and effective. |
11/11/2019 | Thanks! |
11/11/2019 | Erick was fantastic, patient and helpful! Great job! |
11/11/2019 | Jameson is always pleasant and works to get our issues resolved as quickly as possible. |
11/11/2019 | Fast, easy, and my tech was great! |
11/11/2019 | Michael was great - thanks |
11/11/2019 | Awesome thank you |
11/11/2019 | Jason Zumbro is the BEST! |
11/8/2019 | Working perfectly, thank you Todd!! |
11/8/2019 | Jameson was polite and patient. He helped me with my needs with ease. Thank you |
11/7/2019 | Image Quest is always ready to help......staff is just awesome!! |
11/7/2019 | Excellent Jameson! Thank you so much, that really helped us out! |
11/7/2019 | Thank you for taking care of this |
11/7/2019 | Fixed problem fast |
11/6/2019 | Fast and easy fix, thanks guys! |
11/6/2019 | Erick is a rock star as always. |
11/6/2019 | Thanks-just wanted to be sure |
11/6/2019 | Quick call back time got me back to work! |
11/6/2019 | Thanks for speedy accurate setup Erick!! |
11/6/2019 | My experience was great because the problem was quickly resolved and the team's very accommodating. Keep it up! |
11/6/2019 | Demarcus was super helpful in getting to the bottom of the issue. Very much appreciated. |
11/5/2019 | Painless process now. Thank you very much! |
11/5/2019 | Michael kept working until he had the issue resolved. Thank so very much! |
11/5/2019 | quick response time |
11/5/2019 | Thanks! |
11/5/2019 | very knowledgeable and an awesome guy! |
11/5/2019 | ๐ |
11/5/2019 | Thanks for excellent service. |
11/5/2019 | Always helpful. Took the time to review all my settings and educated on ways to fix if needed on my own. |
11/4/2019 | Ticket resolved fast. |
11/4/2019 | Got it right - tested it thoroughly - well deployed. |
11/4/2019 | im really bad at giving any sort of reviews but he helped and fixed the issue and im very appreciative, thank you. |
11/4/2019 | Erick was able to change my password, allowing me to log into the server ๐ |
11/1/2019 | Thanks for the quick response! |
11/1/2019 | Looks great Michael! Thank you for the speedy setup!! |
11/1/2019 | Jameson was so helpful and patient!!! |
10/31/2019 | rather than just fixing the problem, I was shown how to avoid problems in teh future. |
10/31/2019 | Daniel is awesome! |
10/31/2019 | My problem was solved and you were able to recover all of my emails. Thanks . A great team at work. Ted |
10/31/2019 | Michael was great...seemed to know Mac's too!! |
10/31/2019 | My computer is working perfectly now |
10/31/2019 | I had a problem with my authenticator app. My call was answered quickly and my problem was resolved easily and courteously! |
10/31/2019 | My experience was great because we only needed to unlock my computer. |
10/31/2019 | Michael very quickly helped me and solved both the issues I had. Friendly guy! |
10/31/2019 | Mr Quigley got the job done quickly, and professionally with his "Can Do" attitude! He deserves a medal or ten. |
10/30/2019 | Milton was very helpful and courteous! |
10/30/2019 | Thanks! |
10/30/2019 | Thank you! |
10/29/2019 | It was a quick and effective response! |
10/29/2019 | Michael was delightful! |
10/29/2019 | Thank you |
10/29/2019 | I think I spoke to Erick and he was super nice! |
10/29/2019 | Answered me promptly after scaring me with this lol. |
10/29/2019 | They were able to fix my issue and get back to me promptly |
10/29/2019 | Thank you! |
10/29/2019 | Thank you |
10/29/2019 | Helped me resolve my problem. |
10/28/2019 | thank you for being so quick and efficient - as always! |
10/28/2019 | Thank you!!! |
10/28/2019 | thank you!!! |
10/28/2019 | Thank you!!!! |
10/28/2019 | Erick resolved the main issue with quickness - Davis jumped in to offer backup. Great teamwork getting the problem fixed! |
10/25/2019 | Speedy response time and great communication. Thanks so much!! |
10/25/2019 | Promptly resolved the issue. |
10/25/2019 | simple and easy |
10/25/2019 | Always on yall's game. Thank you. |
10/25/2019 | Quick and easy! |
10/25/2019 | Thanks for taking so much time to help me this morning Erick! |
10/25/2019 | Thanks to DeMarcus Brown for his assistance in getting our team back up and running with InContact phone system yesterday. |
10/24/2019 | Michael worked throughout the day to resolve my issue, which he did. You are a lifesaver!!! Thank you. |
10/23/2019 | Quick Response Time!! |
10/23/2019 | It was a little frustrating thinking I was going to have to put my password in all the time to log in to Word but the IT tech guy went above and beyond and helped me out. Thank you! |
10/23/2019 | Thank you for the fast response! |
10/23/2019 | Thank you for the quick response! |
10/22/2019 | Lori was a huge help recovery a file. Appreciate all the help she has provided! |
10/21/2019 | Thank you for the fast response and solution to my Email!! |
10/21/2019 | Erik was very professional, kind, and patient. He helped resolve the problems. |
10/21/2019 | quick and easy - didn't even need to talk to anyone after my initial call. Thank you! |
10/18/2019 | Davis does top-notch work! He understands our environment, has a great attitude, and works well under pressure. I always feel like we are in good hands when he answers the phone. |
10/18/2019 | It was operator error, that means the situation was corrected before Image Quest assisted. |
10/18/2019 | Thanks for fixing my Adobe issue |
10/18/2019 | Erick fixed the problem quickly. Thank you! |
10/17/2019 | resolved my issue right away . TY |
10/17/2019 | Very quick to respond and identify the solution |
10/17/2019 | please keep these people from scamming our email |
10/17/2019 | Thanks for all you do to take care of our team! |
10/17/2019 | Just an FYI- This message came to my 'Other' folder, not 'focused'. |
10/17/2019 | Response time and correction of problems. Update |
10/16/2019 | tHANKS FOR GREAT SERVICE |
10/16/2019 | As always, the IT team delivered great service. I cannot tell you how helpful it is for the HR staff to have access to Adobe Pro. |
10/16/2019 | Very timely response |
10/16/2019 | Why does things like this happen? I tried for an hour to access Google web browser before contacting you. Oh well, it is working now. |
10/15/2019 | Thank you!! |
10/15/2019 | Thanks! |
10/14/2019 | Josh is great at what he does and he is responsive during emergencies |
10/14/2019 | Thank you VERY MUCH! |
10/14/2019 | Thanks! |
10/11/2019 | You guys always ROCK! |
10/11/2019 | as always, fast and courteous service |
10/11/2019 | Fast and quick resolution to this unexpected issue made my Friday better! |
10/11/2019 | Perfect Michael, thanks! |
10/10/2019 | It was solved fast, without any hassle. |
10/9/2019 | It appears problem was resolved. Thanks! |
10/9/2019 | Excellent service! |
10/9/2019 | Always receive excellent service with ImageQuest:) |
10/9/2019 | Showed/walked me through the steps to be able to complete myself going forward. |
10/9/2019 | Great as always |
10/9/2019 | Thanks for your Help! |
10/8/2019 | Erick is always great at getting our issues resolved. |
10/7/2019 | Thanks Michael!! |
10/7/2019 | Fast and easy! |
10/4/2019 | Issue was resolved quickly ๐ |
10/3/2019 | Mr Brown was able to get in and fix my issue right away. there was no down time. |
10/3/2019 | Erick is Awesome! |
10/3/2019 | Figured out what wiring was incorrect, thank you |
10/3/2019 | Thanks fir (Solving) the mystery, Erick!!! |
10/2/2019 | Called me back within 10 minutes and got my issue fixed! Thank you!! |
10/2/2019 | Thank you for your help! YOUR STAFF are always so pleasant to speak with! |
10/2/2019 | My issues was resolved in a timely manner. Technician was kind and knowledgeable. |
10/1/2019 | fast and friendly |
10/1/2019 | Erick is always super helpful and solves all issues with speed and accuracy. Thank you!! |
10/1/2019 | You fixed it all! |
9/30/2019 | Thanks Jameson!! |
9/30/2019 | Erick was great and saved the day! |
9/30/2019 | Thanks! |
9/29/2019 | Prompt response on a weekend and Davis was very detailed in telling us how to safely get the computer back after the power failure. Thank all of you so much. |
9/27/2019 | My experience was great because they quickly brought me what was needed! |
9/27/2019 | Thanks for the quick response and guidance on the questionable email I received. |
9/27/2019 | The issue was handled quickly. |
9/26/2019 | Michael was super understanding and patient with me. |
9/26/2019 | Davis was exceptional! He kept at it until we figured it out! |
9/26/2019 | Quick resolution |
9/26/2019 | Whoop Whoop Joshua!! Thanks so much!! |
9/26/2019 | Great thank you! |
9/26/2019 | thank you |
9/25/2019 | Thanks Michael! |
9/25/2019 | "Sad part is I called about 1:30 gave Sosha info and I did not get a return phone call. I called back 3 hours later, and Michael fixed my problem quickly." |
9/25/2019 | Very helpful, resolved the issue in a few minutes. |
9/25/2019 | Everything was handled in a professional manner and the issue was quickly resolved |
9/25/2019 | Very good |
9/25/2019 | Jameson finally got my computer fixed so that I can have multiple windows open and they don't get caught behind other documents and open in normal 100% view vs 250% view and my printer fixed so it only prints on one side. Thank you Thank you Thank you! |
9/25/2019 | Erick is always Awesome and fixes my issues ASAP! Wonderful IT |
9/24/2019 | Good Job Michael, thank you!! |
9/24/2019 | Question was resolved very quickly!! Thanks!! |
9/24/2019 | Erick is efficient and accurate as usual!! Thank you! |
9/24/2019 | Erick is great |
9/23/2019 | Erick is always very helpful! |
9/23/2019 | quick |
9/23/2019 | Erick's immediate help on this issue is very appreciated! My users are quite happy and able to get parts out the door. Thank you!! |
9/20/2019 | Professional quick to solve the problem |
9/19/2019 | Thank you so much! |
9/19/2019 | IT personnel professional and personable! Clear and helpful. |
9/18/2019 | The support at IQ is always exceptional. |
9/18/2019 | They quickly got me what I requested |
9/18/2019 | Spoke to an IT Tech that was very helpful in setting up my two monitors, so I can view different items on each monitor. |
9/17/2019 | All good |
9/16/2019 | It was handled very quickly! |
9/16/2019 | Davis followed up. |
9/16/2019 | Image Quest made it easy to complete this task!! They logged in and got everything working! Just great!! |
9/16/2019 | As Usual very helpful with my problems. |
9/16/2019 | Thank you! |
9/16/2019 | Appreciate you Davis!! |
9/13/2019 | Immediate response. Keep up the good work Lori ๐ |
9/13/2019 | People can hear me clearly, muffled sound has gone away |
9/12/2019 | Quick response |
9/12/2019 | my experience was great because it took over an hour however all faxing, scanner, email add on were all complete and this has been on on going issue since last week. |
9/11/2019 | Thanks! |
9/11/2019 | My email was fixed !! ๐ |
9/10/2019 | Thanks Guys |
9/10/2019 | I got a timely response to my request and the tech was accommodating. |
9/10/2019 | Stephen is always my hero when I need him. Thanks, Stephen! |
9/10/2019 | Working like a charm! Thanks Todd! |
9/9/2019 | The response/action was fast. |
9/9/2019 | Great job! |
9/9/2019 | Thank you! |
9/6/2019 | Thanks for the quick response, as always. |
9/6/2019 | thanks! |
9/6/2019 | Erick was awesome! |
9/6/2019 | Thanks for saving the day Davis!!!! |
9/5/2019 | The technician resolved my issue quickly and effectively. |
9/5/2019 | Great as always! |
9/4/2019 | Problem was handled swiftly and with clear communication. Great job! |
9/4/2019 | Great! |
9/4/2019 | Wonderful!! Because he was courteous and professional, and got the job done i needed. |
9/4/2019 | The issue i was having was resolved! Thank you! |
9/3/2019 | Everything was resolved:) |
9/3/2019 | Erick did a great job of checking to make sure that the suspect emails had not caused any damage. |
9/3/2019 | thank you so much Erick !!!!!! |
8/30/2019 | Thanks Jameson!! |
8/30/2019 | This printing issue was resolved. |
8/30/2019 | Lori was awesome in helping me with this issue. I had hundreds of notifications from the same person coming in every 10 min. She saved me!! |
8/30/2019 | Perfect, thank you!! |
8/30/2019 | Perfect Davis! Thank you for handling so quickly! |
8/29/2019 | Image Quest comforts the frustration of our selves when our computers act up. |
8/29/2019 | Erick was pleasant and quick, got me back up and running.. |
8/29/2019 | DeMarcus is always quick to resolve my issue, and does it with a smile on his face. |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | It was great got me right into Snap Big Thanks:) |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Good |
8/29/2019 | always done promptly and with great energy! Thank you. |
8/28/2019 | I can now access the drive that has proprietary data that I need to function in my position. I can also save, delete and change the data as needed which before I could only save and not even that for a changed file. |
8/28/2019 | I was very impressed with how quickly my request was addressed, the prompt follow up and amount of avenues tried in order to resolve. I was pleased with the follow up to make sure all was well. |
8/28/2019 | Great thank you so much for the assistance |
8/28/2019 | As always, Lori was very helpful. This was done very quickly, as well. We appreciate all of your help!:) |
8/28/2019 | Davis was great - I greatly appreciate that my computer was up and running this morning, he went above and beyond. Thanks a million! |
8/27/2019 | Quick response. |
8/27/2019 | Perfect, thanks Davis!! |
8/27/2019 | Thank you Angie! |
8/26/2019 | Damian was able to take care of my call and fix it. He also tested it on the spot to make sure I was good to go. |
8/26/2019 | Thanks Erick! Happy Monday! |
8/23/2019 | Perfect! Thanks Damian!! |
8/23/2019 | Thanks! |
8/23/2019 | Thank you |
8/23/2019 | This was done in a very timely matter. We appreciate all of your help! ๐ |
8/22/2019 | Thanks Damian!! |
8/22/2019 | Super customer service! Many thanks to Damian. |
8/21/2019 | The issue was resolved quickly and efficiently! ๐ |
8/21/2019 | Davis was very quick & effective in fixing my situation. Receptionist Johnathan was very nice as well. Thank you |
8/21/2019 | Thanks for the quick response! |
8/21/2019 | Daniel was so nice in coming over to assist Christi. He kindly explained that the software was already downloaded on the computer. |
8/21/2019 | Thank you so much for the quick response to installing software files that required an administrator. |
8/20/2019 | Always prompt response with a solution! Thank you! |
8/20/2019 | Image Quest repaired the issue! Thanks. |
8/19/2019 | He was sooo patient and completed his task. Great guy! |
8/19/2019 | He fixed my problem. |
8/19/2019 | Erick is super helpful and quick to respond. |
8/17/2019 | Very thorough |
8/16/2019 | Very Quick response and resolution. |
8/16/2019 | we got it worked very quickly Damian is Awesome ! |
8/16/2019 | It was a very quick turn around, and we got exactly what we needed. |
8/16/2019 | Looks like everyone is now able to receive our invites- that was a quick fix- thank you Amy and Brad!!! |
8/16/2019 | It was fast! |
8/15/2019 | The Field Services team is AWESOME!!! |
8/15/2019 | Excellent! Very timely & very much appreciated! Thanks! Beth |
8/15/2019 | The (ImageQuest) Verus IT team is the best! ๐ |
8/15/2019 | Jimmy Johns fast service! |
8/15/2019 | Quick response |
8/14/2019 | worked with Damian today. Great disposition with thorough knowledge of the system and how to help with my situation getting access to the fax e-mail for our system. He was also able to give me the name of our account manager so that I could talk with him and order a headset for my phone. Great experience! |
8/14/2019 | Mr.King was professional and made sure the process was easy enough, the experience was as if I did not have an interruption through the day, quick fast and easy! Thanks for all your help. |
8/14/2019 | Great thank you |
8/14/2019 | This was a 15 round heavyweight battle and Erick was up for it. Thank you! |
8/14/2019 | Mr. Fitzgerald took him time explaining everything to me and staying with me to make sure everything was running smoothly |
8/14/2019 | My issue was resolved and the technician was excellent. |
8/14/2019 | Great thank you |
8/13/2019 | Thanks for being patient and helpful Damian!! |
8/13/2019 | great! |
8/13/2019 | Good Job Jameson!! Thanks!! |
8/13/2019 | Even though issue was difficult, Damian was patient and worked with me until the job was complete and issue fixed. |
8/13/2019 | we received the SNAP agent access logins timely as needed, thank you |
8/12/2019 | Not sure why this software continues to fail to load but Erick was able to restore it to functioning state. |
8/12/2019 | Thank you Brad!!! |
8/10/2019 | Technition was excellent to work with |
8/9/2019 | The (ImageQuest at) Verus IT Team is very helpful and friendly! |
8/9/2019 | Prompt service. Thank you ! |
8/9/2019 | Josh was quick and very helpful in resolving my issue. Thanks!!! |
8/8/2019 | As always, a great experience! |
8/8/2019 | JAMESON ROCKS |
8/8/2019 | He fixed my problem within 2 minutes! |
8/8/2019 | Mr. Broadway is extremely helpful. He's always a delight. |
8/72019 | He was so helpful and patient |
8/72019 | Employee attended directly to my needs. |
8/72019 | Good Job JAMESON!! Keep it up! |
8/72019 | Quick and correct! Thank you Davis!! |
8/72019 | Thank you |
8/72019 | Thank you |
8/72019 | Thank you |
8/6/2019 | Damian is the BOMB! Thanks so much! |
8/6/2019 | Thanks! |
8/6/2019 | Jameson Fitzgerald was very helpful and explained the difference of the software we use and possible causes of my problem. I don't think we really know why I was having an issue but I am glad that some type of solution was found so that I can continue my daily tasks. So far, no problems. THANKS TEAM! |
8/6/2019 | Erick was very nice and helpful. |
8/5/2019 | Thanks for being available, Davis! |
8/5/2019 | Did a great job of helping me get back on track!!! Had customers waiting for me!!! |
8/2/2019 | Your quick response. |
8/1/2019 | Good Job Erick!! |
8/1/2019 | Thanks Erick!! |
8/1/2019 | Thank you for keeping me updated |
8/1/2019 | It was a company wide issue |
8/1/2019 | Eric was so helpful and patient. Thank you!! |
8/1/2019 | Thank you. |
7/31/2019 | Very helpful and nice |
7/31/2019 | Quick and accurate Thanks |
7/31/2019 | Great experience, I got to know Daniel a bit better, he taught me things about IT I did not know about. Thanks guys! and girl!!!! |
7/31/2019 | The problem was handled quickly and efficiently. |
7/31/2019 | You guys are awesome! |
7/31/2019 | As always, Erick was efficient and professional |
7/30/2019 | Davis was able to remote into my laptop and discover the problem with my printer. He was kind, professional and resolved my problem fairly quickly! |
7/30/2019 | Excellent Jameson! Thanks! |
7/30/2019 | Courteous and helpful. I am not sure if asset inventory is image quest's responsibility or out in house iT dept but i appreciate you asking about it. |
7/29/2019 | Image quest know the answers. |
7/29/2019 | My experience was great because Angie worked tirelessly to resolve the issue, even following up twice. Great service! |
7/29/2019 | Erick was very quick and responsive. Much appreciated! |
7/26/2019 | Excellent |
7/26/2019 | Awesome and fast as alwats! |
7/25/2019 | Perfect Angie, thank you!! |
7/25/2019 | The representatives was very knowledgeable about the issue, stayed on the line until the issue was fixed. You're doing a great job! |
7/25/2019 | Greatly appreciate the last minute request that you attended to. Thank you! |
7/25/2019 | Thanks so much for your assistance! Beth |
7/25/2019 | always helpful and very kind folks! Thank you! |
7/25/2019 | Davis is very pleasant to work with and was able to fix the problem quickly. |
7/24/2019 | Quick response. |
7/24/2019 | Erick was kind and knowledgeable and didn't have a problem sharing his information with me. |
7/24/2019 | The Help Desk was friendly and quick to return my call, and followed up with me to ensure that the issue was resolved. |
7/24/2019 | The problem was fixed within 30 seconds and I now know how to tackle it myself in the future. Thanks! |
7/24/2019 | Easy!! |
7/24/2019 | Pleasant and explained the situation of what caused my issue. |
7/23/2019 | It was completed very quickly. |
7/22/2019 | Technition was very helpful and addressed my concerns in a timely manner. |
7/22/2019 | Thanks Angie for helping this be quick and painless!! |
7/22/2019 | so helpful and professional! |
7/22/2019 | Love the follow up on an issue that I was not resolved by a different vendor. Thank you! |
7/22/2019 | Damian was very helpful and got my connection fixed. |
7/22/2019 | Thanks Josh for being prepared and executing timely! |
7/21/2019 | He was patient with trying to get our new scanner to work. |
7/21/2019 | The issue has been resolved. |
7/19/2019 | Perfect, Thanks Jameson!! |
7/19/2019 | Thank you so much for the amazing customer service and attention to detail. You guys are awesome and we are very grateful! <3 cat@mantis |
7/19/2019 | Daniel did such a great job of helping me get everything hooked up the right way. He was very thorough and had patience with me. I'm thankful he helped me through this. |
7/19/2019 | The problem was resolved timely |
7/18/2019 | Thanks for acting so quickly after hours. |
7/18/2019 | Davis Houk, in a person, is what made it so great. He was technically capable and willing to help me with a critical software issue involving not just my desk set, but the server and drive the software is loaded. He was willing to stick with the problem until the issue was resolved which took at least an hour. I was frantic as loss of this software was going to cost my firm addition money to not function immediately. I can't say good enough things about his competency, willingness to listen and comprehend, and patience with a distressed customer. |
7/18/2019 | Damian was very helpful! |
7/18/2019 | Fast and professional |
7/17/2019 | prompt response. |
7/17/2019 | Knew exactly what he was doing and resolved the problem promptly! Great work! |
7/16/2019 | VERY QUICK!!! |
7/16/2019 | Erick gets the issue working every time! |
7/16/2019 | email working great, thank you! |
7/16/2019 | Davis was easy to work with and knowledgeable. Thanks for the help. |
7/15/2019 | Erick gets the issue working every time! |
7/15/2019 | The guy you sent was very friendly and helpful |
7/15/2019 | quick response time. thanks! |
7/15/2019 | Because ImageQuest ROCKs with Knowledge! |
7/15/2019 | Polite and quick service! |
7/12/2019 | Erick was able to quickly get Citrix up and running with WellSky's SAMS so I am back in business! Thanks a bunch! |
7/12/2019 | The problem was resolved! Thanks so much! |
7/12/2019 | Very fast. thanks! |
7/12/2019 | Awesome!!!! Very patient and got it to finally work!! Really appreciate it! |
7/11/2019 | Thanks for remembering to follow up on his and get it done! Beth |
7/11/2019 | Erick was great to work with! |
7/11/2019 | Very helpful & fast to resolve issue. |
7/10/2019 | We've had issues with out scanner for some time and it was solved today. Thank you! |
7/10/2019 | fast fix |
7/9/2019 | It was fixed fast! |
7/9/2019 | Damian was very helpful! Very professional and polite! |
7/9/2019 | Davis was a great help! |
7/9/2019 | Quick and efficient |
7/9/2019 | Davis always fixes the problem |
7/8/2019 | Davis may the force be with you, always. |
7/8/2019 | Damian was able to download Microsoft Teams in a flash and I was back in business. Thanks for your assistance! |
7/8/2019 | Thank you for getting this last minute request done so quickly Erick!! |
7/5/2019 | always a please |
7/3/2019 | ImageQuest stayed on task long enough to analyze the issue and offer solutions. Thanks! |
7/3/2019 | Awesome! Davis was able to locate and install Pulse Secure on my surface pro in a flash!! Locating this software in the past was difficult so this was great! He also quickly installed the other two programs that I needed. Thanks Davis!! |
7/2/2019 | Thanks for sticking with us until we got things resolved today! |
7/2/2019 | Davis resolved the problem quickly |
7/2/2019 | Perfect. |
7/2/2019 | Thank you so very much! The turn around was much faster than I expected. |
7/2/2019 | Davis was able to make the necessary changes in a timely manner. Thank you. |
6/28/2019 | My experience was great because every time I call the person on the other end of the line is so helpful and caring about getting the problem fixed. Your team Is super. |
6/28/2019 | My experience was fantastic because Erick was able to figure out the problem really fast! Thank you |
6/28/2019 | Eric was quick, knowledgeable and professional. Eric ROCKS! |
6/27/2019 | Davis was able to add the VPN connection quickly. Thank you! |
6/27/2019 | Quick setup |
6/27/2019 | Thanks! |
6/26/2019 | Thanks! |
6/26/2019 | Thanks! |
6/25/2019 | Thanks! |
6/25/2019 | Thanks Andrew! |
6/25/2019 | Thanks! |
6/24/2019 | It was confirmed the message was legitimate. |
6/24/2019 | Very fast response time |
6/24/2019 | He was very helpful and patient with the issues |
6/24/2019 | Always great to work with! |
6/23/2019 | I assume all is fine with the laptop - thanks! Beth |
6/21/2019 | Fast, friendly, easy. Thank you! |
6/21/2019 | (He) did continue to look until he found the issue. E |
6/21/2019 | Very quick. Thank you! |
6/21/2019 | Great customer service, prompt response and corrections. |
6/21/2019 | It confirmed what I felt about the suspicious email. |
6/20/2019 | Davi(s) is phenomenal. It's as if his IT powers were bestowed Zeus...fortified by nature...and implemented by a man above all others |
6/20/2019 | Always fast and efficient! |
6/19/2019 | Quick response and resolution |
6/19/2019 | It was handled promptly. |
6/18/2019 | Davis worked diligently to resolve my issue. when it couldn't be solved with troubleshooting he followed up with an alternate path. |
6/18/2019 | Immediate response! Thanks!! |
6/18/2019 | Great assistance in resolving the problem. Very helpful and nice |
6/18/2019 | excellent, quic(k) resolution |
6/17/2019 | the problem was fixed. Erick dominated as always. Give him a raise!!!! |
6/14/2019 | Tested/Working - Thanks for the quick turnaround Damian!! |
6/14/2019 | Thanks! |
6/14/2019 | Quick response and resolved my issue fast! |
6/14/2019 | Davis always fixes the issue. |
6/13/2019 | fast friendly service |
6/13/2019 | Fast, friendly assistance |
6/12/2019 | Thanks! |
6/12/2019 | It was relatively quickly resolved and the guy I spoke with was pleasant! |
6/12/2019 | Damian quickly resolved the problems with my dual monitors and access to QuickBooks yesterday. He was also able to help my co-worker by providing information for me to share with her. Thank you Damian! |
6/12/2019 | Good job guys! Thanks! |
6/11/2019 | Very fast, Thanks! |
6/11/2019 | thanks for the help!! |
6/10/2019 | Great as always |
6/10/2019 | I sent a request that was preceded by the same request sent by someone else to which I sent a "disregard my request" note. It apparently was handled appropriately. |
6/10/2019 | Thank you |
6/7/2019 | Thanks! |
6/7/2019 | Thanks! |
6/7/2019 | Thanks! |
6/7/2019 | They answered quickly and understood my issue and worked to resolve it in a timely manner, Very Professional team! |
6/7/2019 | Very quick response thank you! |
6/7/2019 | Thanks Erick! Patient with me as always! |
6/6/2019 | An ImageQuest associate checked to ensure I had no viruses on my computer. Thank you for your help on this! |
6/6/2019 | Thanks! |
6/5/2019 | You guys Rock!!! Thank you. |
6/5/2019 | Erick helped me download Visio quickly and it worked the first time. |
6/4/2019 | Already done and working! Thank You! |
6/4/2019 | Fast and efficient as always. Thanks, Stephen. |
6/4/2019 | Davis rocks - sent me the instructions and I was able to correct my issue! THANK YOU |
6/4/2019 | Stephen's an OG or IT |
6/4/2019 | Trโยฎs Bon Erick!! |
6/4/2019 | Happy to get fast reliable service! |
6/4/2019 | thank you! |
6/3/2019 | image quest always solves problems quickly! |
6/3/2019 | Thanks! |
6/3/2019 | Perfect, Thank you Brad!!!!!!! |
6/3/2019 | My issues was taken care of in a timely manor. |
6/3/2019 | Right on time! |
6/3/2019 | The response time it took to resolve my concerns was perfect. The IT representative was very professional and extremely helpful. |
5/31/2019 | Erick Burgess is a man among men and a prince among the stars |
5/31/2019 | So quick and helpful - thank you! |
5/30/2019 | Polite and knowledgeable. Rep was patient with technology challenged user. |
5/30/2019 | Very fast. Thanks! |
5/30/2019 | Thanks Erick! |
5/30/2019 | Thanks Andrew!! |
5/29/2019 | Perfect Damian, thanks!! |
5/29/2019 | Because you blocked these scammer fools:) |
5/29/2019 | E. King was fantastic and went above and beyond to help resolve my issue. |
5/28/2019 | Problem resolved!!!!! |
5/24/2019 | Very quick to respond and solved the problem quickly. Thank you. |
5/24/2019 | it took a little over an hour to get the return phone call. |
5/24/2019 | Works so far ๐ Thanks Josh! |
5/24/2019 | Nothing that would make it better or worse. Was not in the resolution process but the issue is resolved. |
5/24/2019 | Davis was very helpful and was able to fix my issue in a timely fashion. |
5/24/2019 | DBrown was an excellent help to figuring out the successful solution to my issue! thank you! |
5/23/2019 | Many thanks! |
5/23/2019 | Thank you, Davis!!!!! |
5/23/2019 | The issue was handled quickly. |
5/22/2019 | Took a few days for reply. |
5/22/2019 | To begin, when I called this morning and spoke to Erick Burgess, he was very helpful and talked me off the ledge. He was able to resolve some issues that should never had happened, hence the Negative experience. |
5/22/2019 | Thanks for yesterday Mark, good job! |
5/22/2019 | When this tech called to resolve my issue, I was already on the phone with another tech resolving another issue. It was great to see multiple techs trying to get the job done. |
5/22/2019 | Works like a charm, thanks DB!! |
5/21/2019 | I have so many of these and they are dealt with swiftly. |
5/21/2019 | Erick worked with me for a very long time until we were able to resolve my problem. I appreciate the initiative and the knowledge offered! |
5/21/2019 | Thanks DeMarcus! |
5/21/2019 | Thanks Andrew! |
5/21/2019 | Thanks Damian! |
5/21/2019 | Thanks Erick! |
5/21/2019 | Thanks! |
5/21/2019 | Thanks! |
5/20/2019 | Works great. |
5/20/2019 | Thanks! |
5/17/2019 | The quick response time |
5/17/2019 | As always, the tech was courteous and professional and got the job done! |
5/16/2019 | Thanks! |
5/16/2019 | I received the help I needed very quickly. |
5/16/2019 | Thanks, Erick! |
5/16/2019 | Thanks, Davis!! |
5/15/2019 | Very quick response to my question. |
5/15/2019 | Davis went above and beyond to get this finished! Thanks!! |
5/13/2019 | Working great, thanks Davis! |
5/9/2019 | Fast accurate service! Thank you Erick. |
5/9/2019 | Thanks Davis! Your help is appreciated! |
5/9/2019 | My nightmare became a dream. Thanks! |
5/9/2019 | Erick did not give up when he was having trouble fixing the scanner. He was very nice on the phone and very helpful!! Thank you Erick for your help. You ROCK!! |
5/8/2019 | Technician was expedient & knowledgeable. |
5/8/2019 | This was an accident - should have been - Great job! |
5/7/2019 | Very quick! |
5/6/2019 | Thanks! |
5/6/2019 | Resolved quick |
5/6/2019 | Thanks, Davis! |
5/6/2019 | Lol, this is from March! I've slept since then ๐ Thanks, Todd! |
5/6/2019 | Corrected the problem. |
5/6/2019 | thanks for the help!!! ๐ |
5/6/2019 | Andrew is terrific! |
5/6/2019 | Thanks Erick ~ Happy Monday IQ! |
5/3/2019 | It appears that something was completed even though when I logged in for the 1st time today it went through yet another update beyond the multiple ones Mark endured last evening. Hopefully, now, the updates will occur and not sabotage me while I attempt to work. |
5/3/2019 | DeMarcus is awesome, awsome attentive and helpful!!! |
5/2/2019 | Damian was persistent in working with other vendors to make sure our phone issues were resolved. He kept me updated on a. daily basis and, considering that the other vendor was not overly responsive or willing to help, he made sure that the problem was fixed as soon as possible. |
5/2/2019 | I got my zip file opened. That is all I needed. |
5/2/2019 | so responsive! thanks for everything |
5/2/2019 | Winner winner chicken dinner |
5/2/2019 | Immediate response. Thanks, Brad. |
5/1/2019 | Timely responses. |
5/1/2019 | DeMarcus is a rockstar! |
5/1/2019 | you are killing it today! |
5/1/2019 | Damian is VERY helpful and friendly. |
5/1/2019 | completed quickly! thanks. |
5/1/2019 | Thank you, Todd. |
5/1/2019 | Thanks Andrew!! |
5/1/2019 | Perfect Damian! |
4/30/2019 | appreciate the quick response |
4/30/2019 | Davis is great! |
4/30/2019 | Excellent work guys, you saved the day!!! |
4/30/2019 | Issue was resolved quickly. |
4/30/2019 | Thanks Big D |
4/29/2019 | he was patient as we navigated through the screens and figured out the issue. |
4/29/2019 | A BIG THANK YOU!!! This sync resolution became more involved than anticipated stemming from issues with the recent migration. The entire time to resolve was well over an hour, but the experience was very friendly and professional. Great job as always! Ron |
4/26/2019 | Thanks! |
4/26/2019 | Easy and fast, my assigned tech person was nice and patient when I should have already tried to restart my computer |
4/26/2019 | Thank you Angie! Working like a charm!! |
4/26/2019 | good job |
4/26/2019 | Thanks! |
4/26/2019 | Quick and agile response in determining that the suspected email was indeed fraud....great job as usual! Thx, Ron |
4/26/2019 | Quick, courteous, efficient |
4/25/2019 | fast, effective, efficient. |
4/25/2019 | Erick was prompt and courteous in explaining how it would be resolved. |
4/24/2019 | Problem resolved in 5 minutes |
4/24/2019 | Erick was very helpful |
4/24/2019 | You guys ROCK. |
4/24/2019 | The ImageQuest team worked diligently on my issue until it was resolved. Thank you! |
4/24/2019 | Trying to get used to a different system can be a challenge. Your staff it always so helpful. Thank you, Liz |
4/24/2019 | Damian is the best. Great job! |
4/23/2019 | helped with the hacker emails!!! thanks! |
4/22/2019 | it was very quick |
4/19/2019 | Perfect, thanks guys!! |
4/19/2019 | Efficient and fast |
4/18/2019 | Resolved my issue quickly !! |
4/17/2019 | He was very patient and easy to work with! |
4/17/2019 | This repetitive problem has not reoccurred in 5 days and counting. |
4/17/2019 | Quick, easy and problem solved. Thanks Erick! |
4/16/2019 | Thank you for explaining what to expect when I send a secure email. |
4/16/2019 | Thanks! |
4/16/2019 | Helped me out very quickly! |
4/16/2019 | Thanks Damian! |
4/16/2019 | Thank you. |
4/16/2019 | Thanks! |
4/15/2019 | Thanks so much - fast excellent service |
4/15/2019 | Prompt response. |
4/15/2019 | Got this so fast. You guys rock!! |
4/12/2019 | Took less than 5 minutes to complete. |
4/12/2019 | Thanks! |
4/11/2019 | I can't even remember what this was for??? |
4/11/2019 | You're awesome |
4/11/2019 | Davis was very polite and he got my email back up and working very quickly. Thank you!! |
4/11/2019 | Terrific assistance as always - thank you! |
4/10/2019 | Thanks as always - you all are the best! |
4/10/2019 | Andrew got to the bottom of the scanning issues - all is great and I don't have use the other scanner that makes enormous files anymore... YES!!! |
4/9/2019 | You're on a roll here Davis, keep it up!! |
4/9/2019 | This user also looks great, thanks again Davis! |
4/9/2019 | Looks great, thanks Davis! |
4/9/2019 | Erick was very helpful and efficient. Thanks. |
4/9/2019 | Damian was understanding of my computer illiteracy. |
4/9/2019 | Quick |
4/9/2019 | the response was prompt and problem was fixed |
4/8/2019 | Whoop Whoop! Thanks Damian! |
4/5/2019 | Thanks Davis! |
4/5/2019 | Nice work on this one. |
4/5/2019 | Thank you again for the awesome service. |
4/4/2019 | Thank you DeMarcus! I would still like to know how .61 was routing to .76 when we replace for future printers. |
4/4/2019 | It was resolved quickly. |
4/4/2019 | Thanks! |
4/4/2019 | Quick to get it resolved. |
4/3/2019 | Quick response and you guys are always helpful! |
4/3/2019 | Davis, all seems to be resolved as far as I know. Will let you kno if that changes. Thanks, as always, for your help! Good job! |
4/3/2019 | Thanks Davis! |
4/2/2019 | My computer had crashed...no network drivers could be found and the issue was resolved in a timely manner. |
4/2/2019 | FIXED QUICKLY THANK YOU! |
4/2/2019 | Lightening fast, thanks Erick! |
4/1/2019 | Thanks for the prompt response! |
4/1/2019 | Thanks Damian! |
3/31/2019 | Perfect Davis, thanks! |
3/31/2019 | Laptop received, will check it out! Thanks! |
3/30/2019 | Awesome as always!!! Thanks. |
3/29/2019 | Request was completed so quickly - thanks as always! Great to see Kim yesterday too! |
3/29/2019 | Todd worked diligently to fix my driver issues. Thanks for the hard work, Todd! |
3/29/2019 | Excellent as always! |
3/29/2019 | quick |
3/28/2019 | It was quick and painless. |
3/28/2019 | Solved the problem quickly. |
3/28/2019 | Thank you so much for your assistance! |
3/28/2019 | Thanks! |
3/27/2019 | Fast and efficient. |
3/27/2019 | Fast, efficient, correct, and great communication. Thank you. |
3/26/2019 | Easy and efficient |
3/25/2019 | Thanks, DeMarcus! |
3/25/2019 | Quick response, thank you. |
3/25/2019 | DeMarcus Brown methodically traced down the problem and rebuilt as needed. Thanks!! Steve |
3/25/2019 | Andrew was very efficient and pleasant to work with. Thank you, Me! |
3/22/2019 | Damian responded quickly and was able to fix my problem immediately. |
3/22/2019 | Thank you! |
3/22/2019 | Very fast! |
3/22/2019 | Wonderful!!! Erick was incredibly helpful and restored our lost drive. |
3/22/2019 | Perfect, thanks! |
3/21/2019 | Quickly done. |
3/21/2019 | Done fast. |
3/21/2019 | Very Quick. |
3/21/2019 | Angie worked so hard on this one for me! Thank you so much for your dedication to getting me an answer. Thanks again!! |
3/21/2019 | Quick service to resolve the issue! |
3/21/2019 | Thanks Damian!! |
3/21/2019 | Whoop! Whoop! Who's the man!! |
3/21/2019 | My experience was great because we thought we were going to have to pay additional money to have the emails we needed exported, but Stephen Bratcher walked us through everything and showed us how to export the emails. Thanks so much for your help Stephen! |
3/21/2019 | Thanks Davis! Mission accomplished. Bryan just received an email from her!!! |
3/21/2019 | Working like a charm, thanks Todd! |
3/21/2019 | Thank you! Damian was a great help! |
3/21/2019 | It was finished quickly and efficiently. Thank you!! |
3/20/2019 | Davis was patient and helpful! Thanks! |
3/20/2019 | Thanks all is well |
3/20/2019 | Efficient and courteous service. |
3/19/19 | Davis went above and beyond to solve my issue. I told him I could wait but he sought out a solution to my issue anyway. I am very thankful that he did. |
3/5/2019 | Working perfectly, thanks!! |
3/5/2019 | Excellent Andrew! |
3/4/2019 | Thank you to Davis, Brad and anyone else involved in solving this issue in such a quick manner. |
3/4/2019 | Perfect, thanks Stephen! |
3/4/2019 | Thanks Damian! |
3/4/2019 | Damian was nice and very patient with me. |
3/2/2019 | You were quick to respond. You understood exactly what my problem was and fixed it! |
3/1/2019 | I'm sure you did fine if the backup is occurring. Thanks! |
3/1/2019 | Davis is awesome! He installed 4 different software aps that I needed, and addressed 3 or 4 other issues for me. He also followed up with me today as he said he would earlier in the week. I was very impressed by the amount of work he accomplished in less than 1.5 hours. I stay very, very busy, so I appreciate how efficient he was. I could tell he is very knowledgeable about what he is doing. Thanks Davis! |
3/1/2019 | Immediate response. Excellent service |
3/1/2019 | Always responsive. I don't give you all enough thanks. |
3/1/2019 | Davis did a great job in following up with this repair |
2/28/2019 | D.KING IS THE BEST, QUICK, UNDERSTANDING, HELPFUL. THANKS BRAH. TONY. |
2/28/2019 | Damian was very easy to work with and got me fixed up! |
2/28/2019 | Problem was fixed |
2/28/2019 | My experience was great because it was resolved very quickly! Thanks a bunch! |
2/26/2019 | Thanks for bailing me out again. I've lost at least 3 days of work but this solution puts me back in business |
2/26/2019 | Davis & Angela worked with me & walked me through step by step until the problem was corrected!!! Thank you!!!!! |
2/26/2019 | The Support of Mr. Burgess. |
2/26/2019 | Quick response |
2/25/2019 | My experience was great because I got a very fast response rate. |
2/25/2019 | Awesome.....as always!!! |
2/25/2019 | Great experience as always |
2/25/2019 | Request complete quickly. |
2/22/2019 | Thanks Erick, these hackers are bonkers!! |
2/22/2019 | Thx |
2/22/2019 | Efficient |
2/21/19 | "DeMarcus resolved my printer problems and I am very thankful! Kim" |
2/21/19 | "Fast and courteous service. Right on!" |
2/20/19 | Thanks Demarcus! |
2/20/19 | Excellence in service. Many Thanks! |
2/20/19 | Y'all are awesome!!! |
2/20/19 | Thanks for preventing future heartache Angie!! |
2/20/19 | Fast, easy, no extra input needed. |
2/20/19 | Stephen resolved the problem quickly and kindly! |
2/20/19 | Quick and easy resolution |
2/19/19 | "As always, polite, professional, knowledgeable customer service. Thank you!!!" |
2/19/19 | VERY QUICK AND EFFECTIVE RESPONSE!!! |
2/19/19 | It was resolved quickly. |
2/19/19 | Excellent Demarcus!! Thank you! |
2/18/19 | Thanks, DeMarcus! It helps that you can work on this while I am doing other things away from my computer. It's behaving now! |
2/14/19 | Thank you for the consistent communication and updates!!! |
2/14/19 | "Damian was so helpful and very professional. He helped with my problem right away." |
2/14/19 | "Mr. Davis is great because he corrected the issue with my computer!!! Thanks." |
2/13/19 | Helpful, courteous and efficient. |
2/12/19 | Everyone tried to help us to respond quickly to our needs. My research was going to require more than a week. |
2/12/19 | Quick and smooth Thanks |
2/12/19 | Thanks for resolution Steve! |
3/11/19 | My tech was super nice! |
3/11/19 | Thank you for your help. It's been a real nightmare this tax season.GOOD JOB |
3/11/19 | As usual, great response from Milton. |
3/8/19 | As always, the "cleaning crew" cleaned my problems up. Many thanks for the great assistance! |
3/8/19 | Davis was very efficient in taking care of my issue. |
3/8/19 | resolved quickly |
3/8/19 | Eric was very patience with my issue and he was very polite. |
3/7/19 | Great work. Thank you so much Demarcus! |
3/6/19 | My experience was great because Eric helped me recover a document that disappeared.ย I was going to have to go back to client for a signature.Please acknowledge ERIC he is AWESOME! |
3/6/19 | Taken care of very quickly. Thanks! |
2/11/19 | Fast and efficient service. |
2/8/19 | My experience was great because of Davis! |
2/8/19 | Davis I appreciate your help. A little disappointed that it took so long to figure out it was the battery backup that was source of problem.ย That's not a reflection on you.ย ย Thanks again! |
2/7/19 | Quick response and friendly attitude |
2/7/19 | Fast resolution. |
2/7/19 | Quick fix.ย Quick response. |
2/7/19 | A great help in the time of need. Thanks for being so prompt in getting the job done. |
2/6/19 | Eric! |
2/5/19 | Issue was resolved in a timely manner. |
2/5/19 | 10 Smiley faces to Erick! Thank you!! |
2/5/19 | thanks |
2/5/19 | You started working on the problem as soon as I called and fixed the problem as fast as possible. |
2/4/19 | My experience was great because the problem was addressed and fixed immediately. |
2/4/19 | Fast and efficient service. |
2/1/19 | It was time sensitive and they made sure to get back with me before end of day and got the situation taken care of. |
2/1/19 | The ticket was handled in a timely manner and the Technician was knowledgeable about the issue. |
1/31/19 | its working Thank you |
1/31/19 | Davis fixed, what I had no idea on what to do. Davis you are Great!!!! Thanks!!! Image Quest Crew Rocks!!! |
1/31/19 | The team member was courteous, professional, and most of all, he took care of my issue quickly. THANK YOU! |
1/31/19 | Super fast!1/31/19Josh and Matt provided valuable information and insight during our phone call with RJ Young. Thank you! |
1/31/19 | Because I was in a crunch to get new check printer set up so I could print checks for closing this morning! You came thru and got it done for me!! Thanks sooo much! |
1/30/19 | was so amazing! he helped out so much! This is the best experience I have had since working with the company. |
1/30/19 | Thanks Damian! |
1/30/19 | Thanks Erick! |
1/30/19 | Thanks again Erick! |
1/30/19 | Thank you! |
1/30/19 | very fast |
1/30/19 | Quick, effective help setting up an eFax account. Thank you! |
1/29/19 | Erick was great even though I told him we love DeMarcus LOL. |
1/29/19 | Thanks Demarcus!! |
1/29/19 | Access to our website through the host was granted in a timely manner and with the proper security protocols. I continue to be so impressed with the level of customer service WC receives from ImageQuest! |
1/29/19 | Fixed very quickly!1/29/19Understood the issue, and got it resolved. And showed me how to fix the issue in the event it pops up again. |
1/29/19 | It is still popping up but I feel better knowing it is ok. |
1/28/19 | Issue resolved! Thanks! |
1/28/19 | Perfect Brad, thanks!! |
1/28/19 | helpful ๐ |
1/28/19 | Thanks! |
1/25/19 | Imagequest gave excellent service as always! Thanks |
1/25/19 | Prompt response and issue was fixed immediately. Thank you! |
1/24/19 | Quickly adjusted our team settings in ticket board. Thank you! |
1/24/19 | Its always great when you have Demarcus handling your requests!! |
1/24/19 | Very Helpful and issue seems to have been resolved. Thanks! |
1/23/19 | Thank you |
1/23/19 | Because Mr. A. Shannon knows what to Do! Thanks |
1/23/19 | That was fast and efficient work. |
1/23/19 | Eric Burgess is a Rock Star!!!!! I have dealt with him on a number of occasions now and he is always great!1/23/19Quick and correct! Thanks Erick! |
1/22/19 | Demarcus is the BOMB! |
1/22/19 | DeMarcus is the BEST!!!! |
1/22/19 | Timely resolution - thanks so much! |
1/22/19 | You guys got our network back up in about 20 minutes. Great Job. |
1/22/19 | Thanks Erick! |
1/22/19 | Thank you for your response to my question. |
1/22/19 | resolved quickly thank you |
1/22/19 | Damian responded to my inquiry quickly. |
1/22/19 | Thanks Demarcus! Have a great Tuesday!! |
1/21/19 | I received timely response and assistance. |
1/18/19 | quick and done right |
1/18/19 | Eric is always very easy to work with and is very diligent. |
1/18/19 | Because you are good! |
1/18/19 | You guys did great - Windstream did not. Have a great Friday over there!! |
1/18/19 | Mark is wonderful!!! |
1/18/19 | Demarcus made me feel calm and confident that this issue would be fixed. |
1/17/19 | thank you! |
1/17/19 | Demarcus worked with me until my problem was solved. He was very patient and persistent. |
1/17/19 | Quick, effective response. Thank you! |
1/16/19 | Quick action and explanation in response to our request. Thank you! |
1/16/19 | Checked out my emails and really didn't find anything. May have just been a temporary glitch where I was getting duplicate emails. Have not been getting them now! |
1/15/19 | Thanks for fixing the problem! ๐ |
Date | Comment |
---|---|
12/19/2020 | Above and beyond, Josh! Thanks so much!!! |
12/18/2020 | Helpful and quick response. |
12/18/2020 | Quick resolution, thank you! |
12/18/2020 | Thanks for your help! Got the annual renewal done via ACH payment! |
12/18/2020 | Matt is very courteous and helpful! |
12/18/2020 | Quick response |
12/18/2020 | Thanks a lot Jason |
12/16/2020 | He was so very patient and helpful. I can usually make it work but this time - not so. He fixed my monitors in just a few minutes. I am very appreciative of his kindness. |
12/16/2020 | Matthew is always cheerful and very helpful. I always love to hear from him. I'm confident that he will always work to resolve any problem I have. |
12/16/2020 | Quick to handle and complete |
12/16/2020 | handled the request quickly |
12/16/2020 | Quickly resolved and technician was very friendly. |
12/15/2020 | Excellent job getting the items ordered and in during a busy time. Thanks! |
12/15/2020 | Quick, accurate service |
12/15/2020 | Always appreciate the prompt and helpful responses! |
12/15/2020 | great! |
12/15/2020 | Quick and painless ๐ |
12/15/2020 | Jason was great as always! Problem solved quickly. |
12/15/2020 | Thank you for helping me |
12/14/2020 | Thank you! speedy response! |
12/14/2020 | Thank you, the adapter arrived on Saturday, lets see if it works! |
12/14/2020 | Fast Easy fix |
12/14/2020 | super responsive. |
12/11/2020 | Problem was resolved in a short time and technician was friendly. |
12/11/2020 | Thanks Mason! |
12/11/2020 | Jason always solves my problems and I learn something new as well! Thanks Jason! |
12/11/2020 | Jason is so helpful, friendly, kind and willing to help always |
12/11/2020 | Erick is always a delight to work with. |
12/11/2020 | Jason was great, he was very patient and detailed in walking me through what I needed to do. |
12/10/2020 | Great with helping me setup my work station, and even came back to make sure the replacement hub was installed, and even went above and beyond to make the cables nice and tidy as well! |
12/10/2020 | Equipment Showed up |
12/10/2020 | Quickly resolved. Technician was friendly. |
12/10/2020 | Jason is always very helpful and kind working |
12/10/2020 | Mason is always very friendly and helpful. |
12/10/2020 | A pleasure working with Angie! |
12/9/2020 | Always great work |
12/9/2020 | Amazing technician just helped me! Thank you for the fast response! |
12/9/2020 | Asher was great at resolving my issue. He even followed up with me a few days later. |
12/9/2020 | Always great work |
12/9/2020 | Polite and friendly tech. Problem resolved quickly. |
12/9/2020 | Josh's response was SO quick and our team appreciated the fast resolution to our network issues. Thank you so much! |
12/8/2020 | Jason did a great job, as always! |
12/8/2020 | responded quickly & resolved the problem |
12/8/2020 | Great Work! Thanks for the help! |
12/8/2020 | prompt |
12/7/2020 | Mason was thorough, quick, and efficient. |
12/7/2020 | Nathan was fast, friendly and got it up and working quickly. Also got a call back with in a fairly quick time period, esp for a Monday morning, thanks. |
12/7/2020 | Quick resolution to the problem. Thank you. |
12/4/2020 | Quickly resolved the issue. |
12/4/2020 | The fix finally worked! It took three service calls, but it has been working properly from all programs for three whole days now! Thanks Mason & Josh. FYI - I referred a couple of folks to you on the help desk Mason - for printing issues like mine. |
12/4/2020 | Prompt, courteous service to quickly solve my issue. |
12/4/2020 | Jason and Keith always do a great job, and I appreciate the good service!! |
12/4/2020 | Thank you, Dennis! |
12/4/2020 | Thanks a ton Jason. Have a happy weekend |
12/4/2020 | Very Good |
12/4/2020 | Very knowlegeable , personable and efficient.... |
12/4/2020 | Resolved my problem |
12/4/2020 | Thank you for the help. |
12/4/2020 | Quick & Efficient & Friendly |
12/4/2020 | Excellent service - very prompt and thorough! |
12/4/2020 | Asher is a pleasure to work with and so helpful - thank you! |
12/3/2020 | Technician was pleasant and patient and got the job done. |
12/3/2020 | Erick always knows what this program needs to run the updates. It won't let me! |
12/3/2020 | Thank you for your timely response! |
12/2/2020 | Jason was very friendly & quick with the solution. |
12/2/2020 | THANK YOU for responding so quickly! |
12/2/2020 | assisted promptly to correct issue |
12/2/2020 | Matthew was very patient and helpful working with me and the banker to reinstall the scanner software. Thank you Matthew! |
12/2/2020 | THANK YOU for taking care of this so quickly! |
12/2/2020 | There was a wait to get through which wasn't great but once I did everything was handled quickly and my file was restored. |
12/1/2020 | Thanks Jason |
12/1/2020 | Professional services and attention to detail. I appreciate Jason's support! |
12/1/2020 | Fast service, and they called back after I hung up on accident. Very impressed. Great Job Matthew |
12/1/2020 | straight forward fix. I'm back in business! |
12/1/2020 | very quick and responsive!! Fixed it within minutes. thank you! |
12/1/2020 | Thank you Erick for helping me today |
12/1/2020 | Easy peasy.. thank you for the assistance |
11/30/2020 | Matthew showed me how to correct the problem in the future if needed. |
11/30/2020 | Quickly done. Great job |
11/30/2020 | Jason was prompt and patient. I truly appreciate his help |
11/30/2020 | Very prompt response. |
11/30/2020 | Amazing, what a guy. Thanks Jason |
11/30/2020 | Great!! |
11/30/2020 | Matthew was kind and friendly and able to resolve the issue quickly. |
11/28/2020 | Thank you for your help |
11/26/2020 | Great help and patience with solving problem. Thank you! |
11/25/2020 | Todd needs a raise! He's gotta pay off that 'Stang! No but seriously, thanks IQ for being flexible with us and very responsive. |
11/25/2020 | Helpful and quick! Thank you! |
11/25/2020 | My calls were not coming in. Jason moved my time to ring in to 6am. Great job as always. |
11/24/2020 | Jason was extremely professional and knowledgeable. He responded to my questions and quickly resolved my concern. My interaction with ImageQuest is always a positive experience. |
11/24/2020 | Thank you for your quick response regarding a phishing email. I appreciate it! |
11/24/2020 | I was given instructions for how to handle situation, which I did, and ImageQuest responded. Thanks. |
11/24/2020 | Quick response time. Within minutes and follow up with what I needed to do on my end. Thank you |
11/24/2020 | Very quick and efficient |
11/24/2020 | Fast and efficient in handling the situation. |
11/24/2020 | Thorough & Friendly Tech |
11/24/2020 | Matt was very helpful! He was able to establish a connection to the VPN, help resolve an error that prevented me from using my home printer, and come up with a work around so that I could scan from home again. Also, he was very courteous and patient. Thank you Matt!! |
11/24/2020 | Jason is always great and patient. |
11/24/2020 | answered quickly |
11/23/2020 | Great Job Thanks!! |
11/20/2020 | Wow Asher Wilkinson is great!!! He walked me through so much and showed me different things and hopefully, I won't have to call you all again... |
11/20/2020 | Jason did a great job as usual Thanks |
11/20/2020 | Remained with me until problem was solved. |
11/20/2020 | Matthew, great job. Thank you |
11/19/2020 | Matthew was a GREAT help today helping me get reconnected to my files. |
11/19/2020 | They solved the problem of adding an HLS who has been here for a while but was not on some critical email list causing him to miss some vital information. |
11/19/2020 | Matthew solved my problem quickly and easily! Thanks! |
11/19/2020 | Jason was very quick to respond and hopefully fixed the issue. |
11/18/2020 | Quick and Efficient Response. Thanks! |
11/18/2020 | great customer care. thank you matthew |
11/18/2020 | There were missed communications because I (like most of us) work from home, so this took longer than usual. Ultimately, it was resolved! Thanks! |
11/18/2020 | Awesome job. Thanks! |
11/17/2020 | Great customer service. Saw the issue, very communicative, led the whole process. Thank you! |
11/17/2020 | So glad I can reach out and get a prompt, expert response from Matthew G! Thank you! |
11/17/2020 | Great follow up! Did not even have to think about it. Thank you! |
11/17/2020 | Mason was able to connect me to VPN in a timely fashion. I appreciate it. |
11/16/2020 | It took awhile but he was very knowledgeable happy and friendly |
11/16/2020 | Prompt response. Fixed issued quickly. Plainly explained why I was having issue. Matthew was friendly and polite. |
11/16/2020 | Good |
11/16/2020 | Erick was very efficient and helpful in handling my situation. |
11/16/2020 | working good now, Thanks |
11/13/2020 | Kind and efficient as always, thank you Erick! |
11/13/2020 | Thank you for getting me a new ear piece |
11/13/2020 | Very pleasant and very helpful...... |
11/12/2020 | Thank you it is working now appreciate it. |
11/12/2020 | All three technicians that tried to help me never gave up! |
11/12/2020 | thank you! |
11/12/2020 | Awesome!!! |
11/12/2020 | Worked with me until the problem was corrected. Very much appreciated his help! |
11/12/2020 | Stephen was very gracious with his time and patience on this request. Russ |
11/12/2020 | Matthew was very informative and helpful. Thank you. |
11/12/2020 | Jason is always patient and understanding!!! |
11/12/2020 | Matthew worked diligently to resolve my issue. He was personable and helpful. Thank you! |
11/12/2020 | thank you! |
11/12/2020 | Mason was a great help this morning. Loved his energy!!! |
11/11/2020 | As always, Stephen provides exceptional service to DNI. He's an important part of our success and we appreciate his efforts. |
11/11/2020 | Josh's professionalism is only matched by his skill. I don't feel my problem was "fixed" as much as it was obliterated by pure talent. |
11/11/2020 | Jason identified how he could help the resolution on my monitor screen and had it fixed in a couple of minutes. Thank you Jason. Great job!!! |
11/11/2020 | Matthew Gary is great to work with. I had an issue that required multiple vendors to be on a call. He was able to navigate our issue and resolve the problem! |
11/11/2020 | Matthew is great! |
11/11/2020 | As always Erick does a great job for us!! |
11/11/2020 | thank you for the quick response to my issue ๐ |
11/11/2020 | thank you |
11/11/2020 | Thanks for the prompt response, and figuring out what was going on! |
11/11/2020 | Erick resolve all of my issues |
11/11/2020 | Very friendly, hlepful and informative. A great experience! |
11/11/2020 | Jason completed my request in a professional and efficient manner as usual. |
11/10/2020 | He Fixed the problem Efficiently and Quickly ๐ |
11/10/2020 | Quick response, quick resolution. |
11/10/2020 | Mason did a great job in figuring out this pesky problem! |
11/10/2020 | Thanks to Matt for his quick response and help. |
11/10/2020 | excellet help |
11/10/2020 | Matthew is always very friendly and helpful! He was able to assist on two separate issues and get them resolved in a timely manner. |
11/10/2020 | Than you Matthew!!!!!! |
11/9/2020 | It was GREAT! He was very patient and worked to very hard to help me. |
11/9/2020 | Jason was the Technician. He responded quickly, although I wasn't available when he called. His persistence in trying to reach me was successful. He knew what the challenge was and fixed in all but five minutes. We tested a file & it worked. Thank you Jason. |
11/9/2020 | Fast response was great. Thank You |
11/9/2020 | Mathew was great. |
11/9/2020 | My issue was fixed very fast. Thank you! |
11/6/2020 | Jason is always personable, friendly and knows what he is doing. It is always appreciated when he is available to help. Thank you. |
11/6/2020 | fast service |
11/6/2020 | Expedient response. |
11/6/2020 | THANKS, MASON! |
11/6/2020 | EXCELLENT - Always! |
11/6/2020 | Jason always is helpful and does a great job! |
11/6/2020 | Davis did a great job!! He was professional and worked to find the problem even when the first options didn't resolve the issue. He stayed on the task and found the correct solution. |
11/6/2020 | Very Helpful |
11/5/2020 | Issue resolved quickly |
11/5/2020 | Mason is awesome! |
11/5/2020 | Apparently, the setup went smoothly, the technician called exactly when they said they would, and all is good! Thanks! |
11/5/2020 | The tech tried 2 times to connect but I need a special cable |
11/5/2020 | very quick |
11/5/2020 | Excellent! |
11/5/2020 | Matthew helped me with all the items I needed helped with. I appreciate his patience. Great job!! |
11/5/2020 | taken care of quickly |
11/4/2020 | Great Service |
11/4/2020 | Asher was very helpful and patient, thank you! |
11/4/2020 | The response time was quick. Erick was very clear with his instructions and had the RDP set up in minutes. |
11/4/2020 | Nothing had to be done by help desk after all. Josh took care of it - thanks! |
11/4/2020 | Great customer service-was called back quickly and the issue was resolved right then. |
11/4/2020 | Erick worked on my computer yesterday and wasn't able to fix my issue, so he was going to escalate the ticket. I thought someone would reach out to me yesterday to fix my issue. Erick sent me an email asking me if I was still having issues. I advised him yes because he was supposed to escalate the ticket to fix it and that I hadn't hear from anyone yet. Davis called me and was able to fix my issue. Thanks! |
11/4/2020 | Matthew is always so great to work with, I appreciate his help! |
11/4/2020 | Jason is the best. |
11/4/2020 | Quick and easy:) |
11/4/2020 | Easy to talk to, patient, got the job done! |
11/3/2020 | IQ has an amazing team!!! |
11/3/2020 | Excellent |
11/3/2020 | Very pleased with new phone setup. Thank you. |
11/3/2020 | Quick response, thank you! |
11/3/2020 | Very timely on an expedited request and Erick did a good job trying to help me. |
11/3/2020 | Excellent customer service |
11/3/2020 | very fast response, thank you |
11/3/2020 | Jason was great and everything got fixed |
11/2/2020 | Zumbro is the man |
11/2/2020 | Jason is always pleasure to work with. |
11/2/2020 | Response was very fast and complete. |
11/2/2020 | Jason is awesome as always! Had it fixed in a minute. |
11/2/2020 | Someone was always in communication with me and were working to resolve the issues. My questions and thoughts were professionally received and Erick kept me informed of what he was doing to fix the computer. |
11/2/2020 | Excellent. |
11/2/2020 | Grateful for Matt's assistance! |
10/30/2020 | Super fast...painless... |
10/30/2020 | Thanks for the instructions on how to deal with the questionable email! |
10/30/2020 | Thanks to Michael Beach this issue was FINALLY resolved! |
10/30/2020 | quick resolution to the problem, very pleasant and professional |
10/29/2020 | Awesome customer service |
10/29/2020 | Matt was super nice and understanding! |
10/29/2020 | Matthew was very helpful and confirmed my install issue was resolved. |
10/29/2020 | Timely |
10/29/2020 | took care of the issue |
10/29/2020 | Erick was patient and very helpful. Great customer service. |
10/29/2020 | Erick was able to get me up and running quickly. He answered all my questions and was so polite. Thank you Erick! |
10/29/2020 | The agent was quick, knew what he was doing and resolved my issue in record time. Give his a 5 star |
10/28/2020 | Everyone involved get an A Plus! Thanks DeMarcus! |
10/28/2020 | Matthew was very patient and helped us get to the root of the problem and found our solution - thank you! |
10/28/2020 | Thank you appreciate all the help. |
10/28/2020 | Professional, courteous, quickly resolved |
10/28/2020 | THANK YOU, DAVIS, FOR THE QUICK ACTION ON THIS HIGH PRIORITY ISSUE! ๐ |
10/28/2020 | Asher was very patient and thorough with his troubleshooting! While the problem ended up being a router issue that I diagnosed and fixed myself after our phone call ... he checked back with me first thing today to see if I was still down. |
10/27/2020 | solve problem quickly |
10/27/2020 | Jason has worked hard on getting my issues resolved and I appreciate him Thank you JB |
10/27/2020 | Matthew helped me work on an additional issue beyond the one I originally requested. |
10/27/2020 | Thank you for your assistance on a questionable email. |
10/27/2020 | Erick escalated appropriately given user had a workaround. Thank you! |
10/27/2020 | Much appreciated patience and perseverance! |
10/27/2020 | great service |
10/27/2020 | Great experience! Jason is the best! |
10/27/2020 | Jason is the best. He always has a solutions and responds in a timely manner! Thank you. |
10/27/2020 | Matthew was very patient and helpful. |
10/27/2020 | Matt was great, thanks again! |
10/27/2020 | Prompt response. I appreciate his effort for providing instant solution and minimizing the production loss. |
10/26/2020 | Matthew was very helpful and patient with a long driver install process. |
10/26/2020 | Jason is fast! |
10/26/2020 | Erick was very Positive and helpful, he handled my need quickly. |
10/26/2020 | fast service. thank you. |
10/26/2020 | He found my missing folder quickly! Thanks! |
10/26/2020 | Quick response |
10/26/2020 | Great service as always........thank you! |
10/23/2020 | Always on point. |
10/23/2020 | Erick Burgess is always very helpful! |
10/23/2020 | Mason was very helpful and got my tech issue resolved quickly. |
10/23/2020 | Asher was very patient with me and did a great job fixing my problem! |
10/23/2020 | You all continued to work until the job was done!!! Thanks again |
10/23/2020 | Ver prompt and courteous service. Thank you! |
10/22/2020 | Quick and fix my problem. Jason is the man |
10/22/2020 | So glad Jason could get my issue resolved. Thank you |
10/22/2020 | Thank you always! |
10/22/2020 | Jason was awesome!! |
10/22/2020 | Jason, is great! He responds quick and is patient! |
10/22/2020 | Thank you Jason! That was an easy fix, I appreciate your quick help!! ๐ |
10/22/2020 | Erick always follows up and does a good job! |
10/22/2020 | Erick is great! |
10/21/2020 | Awesome! |
10/21/2020 | Easy fix ๐ |
10/21/2020 | Jason always takes great care of us! |
10/21/2020 | Jason was helpful and called in a short reasonable time. He explained what the issue may be and completed it quickly, |
10/21/2020 | Quick response from Jason! ๐ |
10/20/2020 | good job |
10/20/2020 | Great response time by ImageQuest and corporate. By the time I crafted an email and sent there was a response from corporate moments later. Great job! |
10/20/2020 | Your response was excellent! QUICK / Clear, thank you! |
10/20/2020 | Response was very quick and helpful. Thanks! |
10/20/2020 | Always a pleasure working with Matthew Gary |
10/20/2020 | You were so quick to call and fix my Adobe! Thanks so much!! |
10/19/2020 | Keep up the good work! |
10/19/2020 | Erick got this taken care of quick. thanks Erick |
10/19/2020 | Matthew thank you! |
10/19/2020 | Matthew is amazing and very patient! He sure knows what he is doing! |
10/19/2020 | Jason always calls quickly and is ready with a smile and helps fix every problem |
10/16/2020 | Jason started working on my request quickly and shot me an email within minutes that it could be a spoofing attempt. I have deleted the email already. Great work Jason. |
10/16/2020 | Jason is awesome! |
10/16/2020 | Thank you for following up with me regarding my call to ImageQuest. However, I did determine the issue I was having with Microsoft Teams. I appreciate your quick response and emails to follow up! |
10/16/2020 | Glad you called to discuss! Communication is and should always be #1. ๐๐คฉ Thank you! |
10/16/2020 | Thank you! Matthew is helpful as always! |
10/16/2020 | Great service by Erick! |
10/16/2020 | Thanks, Todd & Mark! |
10/16/2020 | Impeccable as usual Erick! Thank you! |
10/16/2020 | Matthew is kindly upbeat, patient and thorough! Thank you!! |
10/16/2020 | The person who answered the phone was very friendly and energetic. |
10/16/2020 | fast and friendly service! |
10/15/2020 | Thanks for your help |
10/15/2020 | Resolved my issue. ๐ |
10/15/2020 | Got this back up and running. Thanks for your help. |
10/15/2020 | Great job. |
10/15/2020 | Matthew was amazing and got me up and running!!! |
10/15/2020 | Erick did a great job of fixing my issue. Thanks! |
10/15/2020 | Support was very polite and cooperative |
10/14/2020 | Matthew was great! |
10/14/2020 | Very helpful!!! |
10/14/2020 | Matthew and Davis were on it - thanks for the rapid response gents. |
10/14/2020 | Jason got all 2400 contacts back in Kevin's phone. Thank you, Jason. |
10/14/2020 | You folks always do a great job. Thanks! |
10/14/2020 | great service |
10/14/2020 | Matthew was great as usual! He was able to give me advice on how to resolve an issue with a Touch Screen computer. |
10/13/2020 | Wonderful |
10/13/2020 | Erick was amazing! |
10/13/2020 | Resolved quickly. |
10/13/2020 | Awesome for sticking through with various solutions and ultimately finding that the slowness was due to the host machine issues. |
10/12/2020 | Thanks! |
10/12/2020 | Thanks Josh for helping AT&T get our new system up and running and staying on the call just in case we needed you. I appreciate your help. |
10/12/2020 | JASON IS ALWAYS amazing. He is FAST, NICE and very understanding and patient. THANK GOD FOR him and the entire team. |
10/12/2020 | Erick is always great to work with. He has helped us on numerous occasions, he is a pleasure to work with. |
10/12/2020 | Matthew was able to assist me on two different computers. He is always very friendly and professional! |
10/12/2020 | Easy and responsive |
10/12/2020 | Quick response time. Extensive knowledge of system and was easily able to get me back online and working again! Tech was kind and had a sense of humor!!!! |
10/12/2020 | Thank you Erick. |
10/12/2020 | I appreciate the quick answer! |
10/12/2020 | Thanks for your help, Erick. I have not yet gone back in to OWA to try to access the emails, but will sometime t his week. |
10/9/2020 | Jason took care of the issue very fast, thank you Jason! |
10/9/2020 | ALWAYS pleased with the expeditious and professional response from IQ!! |
10/9/2020 | Erick was amazing as usual! |
10/9/2020 | Erick did a quick job of finding my problem and was a great help. |
10/9/2020 | quick and direct to tech....much better set up then answer center when covid hit. good job!! |
10/9/2020 | Matthew was quick, efficient and has attention to detail. Friendly and I was pleased. Thank you. |
10/9/2020 | Just that it was taken care of. I get these suspicious emails and had a few recently. Thanks for taking care of it. |
10/8/2020 | Davis new exactly what to do and also showed me another way to get into Mimecast. He was great. |
10/8/2020 | Thanks so much for taking care of this for me. I forgot to set my forward when I left the office. |
10/8/2020 | Great and quick response |
10/8/2020 | Thank you Erick, You are always a pleasure to work with. Thank you for your patience and Kindness. |
10/7/2020 | Helpful and direct response. Solved my issue quickly. Thank you! |
10/7/2020 | I was called back promptly. Microsoft was having issues and apparently they are resolved now. Thank you for being "on the ball". |
10/7/2020 | quick and easy |
10/7/2020 | Very prompt. |
10/7/2020 | Erick Burgess is great. He has helped me the last two days with different items and has gotten everything taken care of. Great job Erick. Keep up the great work. |
10/7/2020 | Matthew is a great help as always. Thank you! |
10/7/2020 | Great job. Thanks! |
10/7/2020 | Very good |
10/6/2020 | Jason help is always quick and efficient. |
10/6/2020 | Alwasy super helpful! |
10/6/2020 | Received a quick response from ImageQuest. Unfortunately, I was unable to recreate the issue as it went away. If it occurs again, I will call back. Thanks again for the quick reply. |
10/6/2020 | Awesome services as always! |
10/5/2020 | My ticket was resolved quickly. Jason Zumbro was efficient and friendly. Great service! |
10/5/2020 | I had a quick response and the time to fix the issue was also very fast. Thank you. |
10/5/2020 | Jason Zumbro was amazing as always!!! |
10/5/2020 | Timely response, great instructions. |
10/5/2020 | All good! Thanks Jason! |
10/5/2020 | Great experience- my issue was resolved quickly! Matthew is always a great help! |
10/5/2020 | Erick fixed it he is great |
10/2/2020 | Matthew was thorough, patient and personable |
10/2/2020 | Matthew's professionalism and patience! And getting the issue resolved, of course! |
10/1/2020 | great service |
10/1/2020 | Great response time! |
10/1/2020 | Super fast. Just what's needed when it comes to blocking an email. Thanks! |
09/30/2020 | Jason was awesome |
09/30/2020 | Jason did an excellent job in a timely manner. Much appreciated!! |
09/30/2020 | Erick was a rock star. Thank you. |
09/30/2020 | Thanks Mark - appreciate you getting this taken care of! |
09/30/2020 | THANK YOU ALL !! |
09/30/2020 | Quick and Efficient |
09/30/2020 | Matt Gary gets a 5 star rating as he did a very find job assisting me with my issue on 9/29/2020. Kyoodles to the other Matt for checking in on me to see if I still needed assistance but MG had already resolved it. I appreciate both of you all reaching out to assist. |
09/29/2020 | prompt reply and correction |
09/29/2020 | Printer Queue was cleared out quickly, allowing us to print. |
09/29/2020 | it restarted thank you |
09/29/2020 | prompt reply. Thx! |
09/29/2020 | Unfortunately it was an Outlook shortage but Jason responded very quickly. Thanks Jason. |
09/28/2020 | Equipment arrived as promised. Jason did a great job helping me implement it. |
09/28/2020 | Fast service and I was back on my way working. Thanks Erick! |
09/28/2020 | Many thanks for an extremely prompt response and very quick fix!!!!! |
09/28/2020 | Jason did an excellent job assisting me! Much appreciated!! |
09/28/2020 | getting it done so quickly |
09/28/2020 | Jason changed some settings on my phone. I was not getting incoming calls. Great job Jason. |
09/28/2020 | Very fast turn around |
09/25/2020 | Quick response - Than you! |
09/25/2020 | Erick always fixed my issues great |
09/24/2020 | Great! |
09/24/2020 | Jason is always to the rescue for me. I am not a techy and he is always kind and easy with me and explains how to fix the problem. He never complains and just does his job and well. Thank you for being there. |
09/24/2020 | prompt reply and question answered |
09/24/2020 | Very prompt! |
09/24/2020 | Erick Burgess did an A+ job in assisting me. Fast and friendly |
09/24/2020 | Erick, Thank you for your quick efficient support and always having such a great attitude! It is always appreciated. |
09/24/2020 | iT was able to identify the issue within seconds and gave great instruction on how to resolve the issue. Customer service was great. Response time was fantastic. |
09/24/2020 | Thanks, Todd! |
09/24/2020 | He was so helpful & kind. ๐ |
09/23/2020 | Jason seems to be my go-to guy every time I have technical issues. I appreciate his understanding of my lack of technical knowledge. Always very helpful. |
09/23/2020 | ERICK IS AWESOME, EVEN THOUGH HE SPELLS MY NAME WRONG |
09/23/2020 | Prompt reply with properly addressed |
09/23/2020 | response to request was fast |
09/23/2020 | Great Job! |
09/23/2020 | Thank you! |
09/22/2020 | Erick responded after hours within 15 minutes and took care of my issue immediately- THANK YOU ERICK! |
09/22/2020 | Matthew Gary was fantastic and got my computer printing again in no time! |
09/22/2020 | Hello. Thank you |
09/22/2020 | Matthew was very professional and resolved my problem in a timely manner. Thank you! |
09/22/2020 | Thanks for your great customer service as always! |
09/22/2020 | Got the call as as soon as you guys started work! |
09/21/2020 | Jason is always pleasant and takes care of my issues quickly. |
09/21/2020 | Matt Moses is the greatest tech that IQ has! |
09/21/2020 | Quick and Real Helpful |
09/18/2020 | Stephen always does a great job for us, and this ticket was another example. Thanks again from DNI for all you do! |
09/18/2020 | Love the quick response. |
09/17/2020 | Prompt call back and issued resolved quickly. Matthew did a great job troubleshooting my problem and coming up with a solution. |
09/17/2020 | Matthew is consistently great. Not only did you fix my logon issue but also taught me how to make sure my internet speed was at a good level when logging on. After my session with Matthew, I upgraded my internet service with At& T. Thank you Matthew for great technical support. -Gladies |
09/17/2020 | Jason Zumbro was great. Took a while and he stick with it. |
09/17/2020 | Matt called promptly at 10am and provided the admin access needed for the new software. He remained on the line and available for any questions until the software was successfully installed. |
09/17/2020 | Brad Lyttle worked all day on 4 different issues I had that caused a delay in receiving leads from client services. He was helpful, patient and thorough. He located issues with two different services we had after one required a deep dive and then he was very gracious in assisting me with a "user error" issue. Great work Brad |
09/16/2020 | Persistence! |
09/16/2020 | Thanks for the logical analysis and suggested solution to this ticket! |
09/16/2020 | Fixed the problem very quickly |
09/16/2020 | You guys are great.. couldn't do it without you. |
09/16/2020 | Matthew was great to work with and helped resolve a lingering and extremely frustrating issue in very little time. He did research before reaching out and was able to keep the call quick to allow me to get back to work. |
09/16/2020 | Matt uploaded some updates and hopefully this will fix the problem. He was very helpful. |
09/16/2020 | Easy to forward the phishing email! Not much interruption on my schedule. |
09/15/2020 | Fast & efficient response |
09/15/2020 | Thanks for all of your help, much appreciated! |
09/15/2020 | Thanks for all your help Jason! |
09/15/2020 | Issue was quickly addressed and resolved. |
09/14/2020 | JASON is always amazing. |
09/14/2020 | Thank you Matt Gary. You were thorough and quick with resolving the issue. You are all a great bunch and have been helpful. Erick B was helpful last week although I forgot to comment but charge it to my head not no heart, Erick. You are all Ace in my book. |
09/14/2020 | Matt did a great job and was very friendly and efficient. |
09/14/2020 | Amazing and patient. Thank you!! |
09/14/2020 | Response time could have been better. However, After I did receive a call my Tech (Matthew G.) ensured everything worked properly before closing the case. |
09/14/2020 | thanks a lot |
09/14/2020 | Josh, really appreciate you getting this resolved on Saturday!!! |
09/12/2020 | Individual who installed printer was excellent, detailed in every way good job. Image Quest call after installation was very good. |
09/11/2020 | love ImageQuest !!! |
09/11/2020 | Many thanks! |
09/11/2020 | Fixed on first attempt! |
09/11/2020 | made it work in no time. Thanks!! |
09/11/2020 | My issue was taken care of quickly and efficiently! Thank you! |
09/11/2020 | Thanks |
09/11/2020 | Thanks for your help. |
09/10/2020 | Great experience and very helpful!! They were able to fix the problem! Thank you:) |
09/10/2020 | Quick and knowledgeable response |
09/10/2020 | Great experience |
09/10/2020 | Great, thorough job as always....thanks you! Ron |
09/10/2020 | Thanks Michael! |
09/10/2020 | Amazing customer service from Matthew. |
09/10/2020 | Timely response! Thank you! |
09/10/2020 | Quick response! Thank you! |
09/10/2020 | Quick response to email and had my issue fixed before he called back. Thank you! |
09/9/2020 | It was a great experince and the issue was resolved! Thank you so much!! |
09/9/2020 | Super! Knew just how to fix my problem! |
09/9/2020 | Great help, thank you! |
09/8/2020 | I got a quick, accurate response and they addressed my concerns on the first try. |
09/8/2020 | needed my new printer installed and it went very smooth and fast |
09/8/2020 | Always get the answers I need! |
09/8/2020 | Fast and efficient |
09/8/2020 | Erick Burgess was fast and efficient and very friendly thank you |
09/8/2020 | I had a very serious issue with my laptop and Jason Zumbra was upbeat, patient, and took the time to not only fix the issue I had but also took the time to explain it to me and how to avoid the in the future. |
09/8/2020 | Service was right on time and as always with this tech. Thanks for the recovery. |
09/4/2020 | Thanks for the quick response regarding a questionable email. |
09/4/2020 | Hung in there when had both phone & internet access issues on date of 1st appt. Fixed problem promptly when phone & internet back up the next day. |
09/4/2020 | Awesome, quick response! THANKS! |
09/4/2020 | Thanks. |
09/3/2020 | Loved the quick attendance to the issue and the follow up to see how it was doing. Sorry the phone call got dropped before I could say thianks. I will let you know next Wednesday if I still cannot review the submitted receipts within the program but using Google Chrome did the fix to get them scanned into it! Thank you! |
09/3/2020 | Quick response & fixed problem. Thank you Matthew. |
09/3/2020 | Erick is excellent!! |
09/3/2020 | Matthew was very helpful and solve my problem. |
09/2/2020 | Excellent! |
09/2/2020 | As always, Jason is wonderful and helpful! |
09/2/2020 | Michael saves the day again! Thank you! |
09/2/2020 | Erick is always so helpful and thorough with getting any issues resolved! |
09/1/2020 | Matt did an awesome job in finding the problem and correcting it quickly. Truly appreciate him. |
09/1/2020 | Getting things done. Great job. ๐ |
09/1/2020 | I appreciate the update - it helps us keep our colleagues accurate in our systems. Doug appreciates it too. Thank you for the quick response too. |
08/31/2020 | Jason's the man! Thanks for the help! |
08/31/2020 | Excellent, speedy service as usual. Thank you ImageQuest. |
08/31/2020 | Great support and quick response time |
08/31/2020 | Erick was extremely knowledgeable and helpful, and solved my issue quickly so I could get back to work. Very happy with the tech service I got from him today. |
08/31/2020 | Great job. |
08/30/2020 | Good job!! |
08/28/2020 | quick response thank you for your help! |
08/28/2020 | Matt is great as usual! Very helpful and easy to work with! |
08/28/2020 | The support representative stayed on with me until the problem was fixed. The support I received was bar none, outstanding. I am so happy my problem was fixed perfectly. |
08/28/2020 | Matt was very helpful in getting the installation of Adobe Pro set up for me. He made sure I was aware of what to look for once timely install completes and as always made sure that if I have any further questions to not hesitate to call. |
08/27/2020 | Matt was the most patient and professional person I have had to deal with in a very long time. He went ABOVE and BEYOND to assist me and did it with a smile on his face. You have an amazing employee! |
08/27/2020 | The printer user box works, as requested! |
08/27/2020 | Matthew gave excellent directions so I could resolve the immediate need. Thank you! |
08/27/2020 | Michael was excellent and quick fix Thank you |
08/27/2020 | Very quick to respond as always! Thanks! |
08/27/2020 | Jason as always is the man |
08/27/2020 | Resolved in a timely manner. Matt called and had it resolved in less than 5 minutes! |
08/27/2020 | Erick Burgess was easy to work with. Appreciate his help. |
08/27/2020 | so glad I got my email on my cell phone and it was very easy and Image Quest was great |
08/26/2020 | As always, Jason is kind, helpful, polite and a pleasure to work with. Definitely a smiley face...:) |
08/26/2020 | Quick and efficient response and resolution. |
08/26/2020 | Thank you! |
08/25/2020 | You did fine, Josh - thanks! FYI - we may be doing another one! The update did not quite remedy the problem. |
08/25/2020 | Matthew Gary was great. My issue required immediate attention. He called me within minutes, and had me up and running within 10. Thank you. |
08/25/2020 | All went well on the new upgrade. Many thanks. Hope I'll be receiving a new printer before long. |
08/25/2020 | Great experience! |
08/25/2020 | Thanks for all you do. |
08/25/2020 | Super fast and friendly help! Thank you! |
08/24/2020 | thanks for unlocking me so quickly! |
08/24/2020 | Thanks Matthew. Well done. |
08/24/2020 | PROMPT, EXPLAINED EVERYTHING, FOLLOWED UP |
08/24/2020 | The tech was very helpful and friendly. He assisted me with resetting my passwords and was very efficient. Thank you. |
08/21/2020 | Thanks for the help and clarification. Explanation made great sense. |
08/21/2020 | Matthew was very helpful and persisted in making sure my problem was resolved. |
08/21/2020 | Always top notch service with Erick! |
08/21/2020 | Thank you for the very quick response |
08/21/2020 | Matthew is always great to work with! You |
08/20/2020 | thank you!!!!! |
08/20/2020 | Mark is AWESOME! |
08/20/2020 | Thanks again for resolving my computer issues. Matthew has been very helpful. |
08/20/2020 | Erick was very helpful but was unable at the time to help. In the meantime, Mark was in office to help on another matter and was able to address all concerns for DeAnna and myself. He was pleasant, polite, and did everything asked of him. Great experience all around. |
08/20/2020 | Michael was great! |
08/20/2020 | It was a great as always, and wait time was perfect. Thank you so much for everything you do. |
08/20/2020 | quick and efficient |
08/20/2020 | Friendly, expedient service! |
08/19/2020 | I appreciate all the time the IT Tech spent in updating and fixing the issue with my lap top and monitors. Thank you so much! |
08/19/2020 | Jason immediately knew to update the version of Adobe I was using. That did the trick. Thanks! |
08/19/2020 | Matt was superb! Great job! |
08/19/2020 | Fast responses! |
08/19/2020 | Jason was fast and efficient |
08/19/2020 | Quick response AND the problem was resolved! THANK YOU Matthew! |
08/19/2020 | Jason good as ever |
08/19/2020 | Great response, fixed m issue! |
08/18/2020 | Jason is ALWAYS VERY HELPFUL. THANK YOU |
08/18/2020 | Awesome! |
08/18/2020 | The tech who helped me! |
08/18/2020 | TY JASON !!!!!!!!!! YO DA BEST!!! |
08/18/2020 | Thanks, Matthew! |
08/18/2020 | Thank you for fixing me. Much appreciated!! |
08/18/2020 | Jason is great |
08/18/2020 | Super helpful and responsive. Was able to fix the issue very quickly! |
08/18/2020 | Great help as always. Thank you! |
08/18/2020 | Thx! |
08/18/2020 | Thank you |
08/17/2020 | problem resolved in just a short time. It was an all afternoon process. The gentleman who helped me this evening took care of it in a very short time. All good now. Thanks |
08/17/2020 | Erick was very helpful |
08/17/2020 | Stephen and I were able to get Paylocity on the line with us. Once IT and Paylocity were talking to each other, it did not take long to figure out what the problem was and resolve it. |
08/17/2020 | Great job! Took time to get the job done right. |
08/17/2020 | Thank you! |
08/17/2020 | Awesome! |
08/15/2020 | Thank you!!!!! |
08/14/2020 | Always pleasant, Always willing to be my big tech brother and resolve all my petty technical issues. Glad he is in my corner. Class act! |
08/14/2020 | SUPER quick response and fixing the problem! Thanks! |
08/14/2020 | Jason got back to me quickly |
08/13/2020 | Thank you, Matthew, for the quick response on this ticket! |
08/13/2020 | Jason is very patient! |
08/13/2020 | Issue was addressed and resolved in a very timely manner. |
08/13/2020 | all's good for now! thank you. |
08/13/2020 | Great response time on this ticket! Thanks! |
08/13/2020 | As always, the staff is very professional, friendly and polite |
08/13/2020 | I had issues with my printer/scanner and Jason is always resolves the issues. |
08/13/2020 | Prompt and courteous |
08/13/2020 | Multi-call problem was resolved relatively easily via email and got our office back up and printing! Thank you!! |
08/12/2020 | Matthew took care of very quickly. |
08/12/2020 | Quick Response, Appreciate the Help! |
08/12/2020 | prompt response |
08/12/2020 | good |
08/12/2020 | Jason is always so very helpful and a joy to talk to in our crazy days! Thank you for always helping me! |
08/12/2020 | Thank you...you guys are always rockstars! |
08/12/2020 | Very friendly, helpful person on the phone. AND, my issue was handled promptly and effectively. |
08/11/2020 | Quick and easy, Thank You! |
08/11/2020 | Prompt and accurate response. |
08/11/2020 | Fixed it! |
08/11/2020 | Erick B. is the best! So helpful and followed up with me every time he said he would!! |
08/11/2020 | Jason provided quick resolution to my issue and set me up so I shouldn't have any problems going forward. Thanks! |
08/11/2020 | Matt worked with me on my schedule. He continued to come back to the issue, determined to get everything working right for me. He was always pleasant. |
08/10/2020 | Erick is always great and nice! |
08/10/2020 | Erick B. plugged away on getting a picture on our staff directory. Even through it didn't fix it the first few things he tried, he kept working on it until it finally was correct. I appreciate him not giving up on this. |
08/10/2020 | Quick response. |
08/10/2020 | Erick is so awesome! |
08/7/2020 | Matt was very helpful and took care of my issues very quickly and efficiently. He is very knowledgeable in his space. Also, he is incredibly cordial, and a pleasure to work with! I would definitely request his services again! Thank you |
08/7/2020 | Thank you! |
08/7/2020 | Prompt assistance Fantastic personality for good customer service |
08/7/2020 | fixed my problem !!! Thanks!! |
08/6/2020 | Quick and efficient, Michael jumped on the request despite it being end of day and made sure it was completed. |
08/6/2020 | Matthew always does a great job! |
08/6/2020 | Matthew is the best to work with!! He is always very friendly and never gets frustrated with my silly requests or questions. Thanks Matthew!!! |
08/6/2020 | I appreciate your patience as I called you all everyday for about 5 days. The problem finally seems to be resolved. Thanks for all of your help! |
08/6/2020 | Persistence. Thank you for not closing the original ticket โรยถ instead trying to connect with our colleague. You not only fixed the initial issue but identified there is another issue you can help him with. Great Job! |
08/6/2020 | Awesome! |
08/6/2020 | Todd was amazing working through my issues |
08/6/2020 | Matthew was quick and very informative. |
08/6/2020 | Matthew was amazing to work with- he made sure to follow up with us regarding a recent server issue. Great job! |
08/5/2020 | Quick response and resolution! |
08/5/2020 | Great work! |
08/5/2020 | Thanks for all of your's and Matt's help! |
08/5/2020 | My ticket was resolved very quickly. |
08/5/2020 | Erick was a great help and resolved our issue quickly! |
08/4/2020 | Jason was wonderful! |
08/4/2020 | You told me what I needed to know. See my response to the other email |
08/4/2020 | great |
08/4/2020 | The technician who helped really took the time to try to resolve my problem. He was very patient and I am hopeful that he solved this ongoing issue of me being locked out of my computer. He searched several screens and I appreciate his efforts. ImageQuest is the best! The people are great! Thanks! |
08/4/2020 | Matt provided excellent customer service......he performed the task related to the service ticket as well as followed up on a issue from the previous week to verify that it had been corrected. He also helped me with another issues while on the phone! Thanks Matt |
08/3/2020 | The best, thanks! |
08/3/2020 | Jason has been consistent and responsive to help me with equipment issues- FINALLY! It is working. Thank you Jason--- you are my personal favorite |
08/3/2020 | Matthew always knocks it out of the park! |
08/3/2020 | Matt very helpful |
08/3/2020 | Fast and friendly service! |
08/3/2020 | JASON Z Is always kind and quick to fix my issues!! |
08/3/2020 | Erick was professional and quickly resolved our issue! |
08/2/2020 | Thanks Stephen. Sorry for the confused dates. Appreciate you doing this for me twice. |
07/31/2020 | Jason was awesome resolved my problem and walked me through the process |
07/31/2020 | quick and painless. ๐ |
07/31/2020 | problem solved. |
07/31/2020 | Jason is always super helpful and paitent. |
07/31/2020 | Matt solved my issue quickly. I was unable to sign into my account and get back to work. Hooray! ImageQuest is always great to work with! Thanks! |
07/30/2020 | tHANK YOU JASON #5 FOR EXCELLENT |
07/30/2020 | Matthew save. The.Day |
07/30/2020 | Appreciate the training, Thank you Stephen! |
07/30/2020 | Friendly, courteous, quick, great trouble shooter and, best of all, I can scan and use the printer now. THANK YOU Matthew! |
07/30/2020 | Quick service! |
07/30/2020 | Jason is Great!!! |
07/30/2020 | Jason was very professional and efficient. Thank you |
07/30/2020 | The rep helped me get my password changed and was amazing!!! |
07/30/2020 | Matthew solved the problem I was having in a timely manner! |
07/30/2020 | Very helpful. |
07/29/2020 | Jason is always awesome |
07/29/2020 | Well this took about a week and 2 hours but everything now works. Davis is dedicated and doesn't quit until the software is functional. I appreciate all his hard work, patience and effort on my behalf. |
07/29/2020 | quick fix! thank you! |
07/29/2020 | Took the time to make sure my issue was resolved even though it took several days to work on! |
07/29/2020 | Erick called me within an hour of my call to create a ticket. He was extremely nice and helpful and fixed my issue very quickly. |
07/29/2020 | Problem solved! Thank you! |
07/29/2020 | Took about 15 min to fix but all good now! |
07/29/2020 | Quick and easy! |
07/29/2020 | Very helpful and went above and beyond! |
07/29/2020 | Personal and professional! |
07/29/2020 | Very good experience and Thank you!!! |
07/29/2020 | Got all the questions answered and back to work quickly. Very polite person. |
07/29/2020 | thank you |
07/29/2020 | Matt was great to work with. A great asset to the ImageQuest team. My windows update issue was not easy to fix and he kept working with me and my schedule until it was completed. |
07/28/2020 | Jason is always quick to help! I appreciate him so much! |
07/28/2020 | Recognized my issue and found a fast solution to get me going again!! |
07/28/2020 | everything works now! thank you! ๐ |
07/28/2020 | Jason was great |
07/28/2020 | quick turnaround, thx! |
07/27/2020 | The response time was prompt and my issue was resolved. |
07/27/2020 | Jason is one of the best, always fast and helpful! Thanks!!! |
07/27/2020 | Great help |
07/27/2020 | Thanks for the speedy turnaround Stephen!! |
07/27/2020 | Excellent work Stephen, thank you!! |
07/27/2020 | I REALLY appreciate Jason Zumbros help with all the Encompass issues - he's doing a fantastic job!! |
07/27/2020 | Jason is great, as always! |
07/27/2020 | Jason is awesome! Always super helpful! |
07/27/2020 | Quick response + the info to tell me whether or not I needed to do anything. Clarifying that this is not from ZOOM Meetings was exactly what I needed! Thanks, Y'all! Always helpful. |
07/24/2020 | Thank you for your prompt attention to our problem. |
07/24/2020 | Jason was awesome. Really appreciate his help |
07/24/2020 | Thank you Jason Always a "5" |
07/24/2020 | Thank you for taking the time to call and chat about what the update was ๐ |
07/24/2020 | When started using the computer my bookmarks from Google didn't get moved. Also the Outlook was not set up to run with Needles program or my signature was not put into my emails. I called and got Matt Bushman he fixed everything that I needed and was very patient with me. Thank you Support team |
07/24/2020 | THANK YOU FOR THE FAST REPLY. |
07/24/2020 | Fast responses that works :)! Thanks and I always appreciate your help and time. |
07/24/2020 | Erick was great. He understood exactly what I needed to do. |
07/24/2020 | Jason was friendly and efficient. |
07/23/2020 | JASON Z is ALWAYS AMAZING! Always knowledgeable and patient. |
07/23/2020 | Thank you very much! Give you a '5" |
07/23/2020 | JASON Z WAS THE BEST!!!!!!!!!!!!!!!! He acted so fast because he knew how important my laptop is to me. THANK YOU SO MUCH and your team! YOU ARE amazing! Much appreciated. |
07/23/2020 | Thank you for setting Toni up. Matt called in this morning to help her out and I think it all went smoothly. |
07/23/2020 | quick and fixed the issue manythanks |
07/23/2020 | great service! kind and helpful! thumbs up! |
07/23/2020 | Jason called back in a timely manner and took care of the issues very quickly. Very friendly on the phone! |
07/23/2020 | Awesome!!! |
07/22/2020 | Just a big THANK YOU for your assistance. |
07/22/2020 | Fixed in a heartbeat. Thanks, Jason! |
07/22/2020 | Fast response and good customer service. Thanks! |
07/22/2020 | Jason is great ๐ |
07/22/2020 | Matt is great! Fast and friendly. |
07/22/2020 | Jason!!! He's the best. |
07/22/2020 | Thank you so much!! Did exactly what I needed! |
07/22/2020 | Matthew resolved the issue |
07/22/2020 | New computer is so fast! |
07/22/2020 | Michael called me back quickly after sending an email saying I wasn't able to get the password on the secure message. He called and gave me the password. Very pleased. Thanks Michael |
07/21/2020 | always a pleasure working with Matthew |
07/21/2020 | Issue was resolved. ๐ |
07/21/2020 | Quick turnaround and great job as usual! Thank you, Ron |
07/21/2020 | Jason makes my day - he is so patient and knowledgeable, and I really appreciate that, esp. during this extremely busy time! |
07/21/2020 | Jason was extremely helpful and thorough! |
07/20/2020 | Erick resolved my issue |
07/20/2020 | Quick response. Corrected immediately. |
07/20/2020 | Jason always is a great help. |
07/20/2020 | Jason was very efficient! |
07/20/2020 | Thanks! Quick and friendly service, as usual. |
07/20/2020 | thanks guys |
07/17/2020 | Thank you. |
07/17/2020 | Awesome support from Erick...thanks! |
07/17/2020 | always good experience with Jason |
07/17/2020 | Matt B.'s attention to detail saved me from future issues. Thank you!! |
07/17/2020 | Great job as always. And always prompt with help. |
07/16/2020 | I solved the issue myself, but I did get several calls and emails for help. |
07/16/2020 | Todd's work was excellent as usual. |
07/16/2020 | TY for the quick reply ! |
07/15/2020 | Matt always does an outstanding job of helping me with my issues on the computer. Always willing to show me how to correct simple issues on my own for next time like settings for Adobe. He also keeps his word and will get answers to issues he might not know at the moment and will contact me later once he does. So Kudos! |
07/15/2020 | Great! Helped me fix the problem quickly! |
07/15/2020 | My call was taken and the ticket was created quickly. My issue resolved prior to being contacted back (within 10 minutes of my ticket creation) and I was able to get my ticket canceled just as quickly. |
07/15/2020 | Rep wasnt able to do exactly what was requested but kept looking into the issue and was able to offer a positive alternative. |
07/15/2020 | I can hear and everyone can hear me... LOL Thank you. |
07/15/2020 | Quick responses |
07/15/2020 | Jason is fantastic! |
07/15/2020 | Matthew was exceptional to work with! |
07/15/2020 | Jason shot me a quick email on how to fix my problem. I was able to fix it myself. Thanks Jason. |
07/15/2020 | Great Job Guys, Thanks Jason! |
07/15/2020 | Jason was very diligent and even called me after hours to assist knowing how important receiving these emails is. |
07/15/2020 | quick, precise, courteous |
07/15/2020 | Tech was helpful and nice. Thanks |
07/15/2020 | great |
07/14/2020 | Jason Zumbro crushed it. Thanks! |
07/14/2020 | JASON Z is ALWAYS AMAZING! |
07/14/2020 | Quick response. |
07/14/2020 | The request was processed promptly. |
07/14/2020 | Thanks for handling this while I was in meetings! |
07/14/2020 | fixed the issue quickly! |
07/14/2020 | Jason was very helpful and quick. He also gave me helpful hints on how to fix the problem in the future. Great job Jason. Thank you. |
07/14/2020 | Matt was super quick and helpful! Issue resolved! |
07/14/2020 | VERY PLEASANT, RESOLVED ISSUE TIMELY |
07/14/2020 | I appreciate Erick and Todd's help getting me back up and running yesterday even though it took all day! Thank you! |
07/14/2020 | Always nice to work with Erick. |
07/14/2020 | fast and friendly service! |
07/13/2020 | It was done with one email request! |
07/13/2020 | Quick, easy solution. Thanks! |
07/13/2020 | did great!! |
07/13/2020 | good job |
07/13/2020 | FAST AND EFFICIENT |
07/13/2020 | Matt was kind and helpful and solved the issue! |
07/11/2020 | Jason is great! |
07/11/2020 | great and quick |
07/10/2020 | As usual, Matt was very professional and efficient. A |
07/10/2020 | Mission accomplished! I was able to access his voice mail and retrieve messages! Thanks Matt! |
07/10/2020 | Login was set up quickly! |
07/10/2020 | Thanks for being prompt and completing the task. |
07/10/2020 | Issue resolved quickly! |
07/10/2020 | Great, thx Erick! |
07/10/2020 | Matthew quickly resolved the problem |
07/10/2020 | Matthew was wonderful and worked very hard to get my issues corrected. I appreciate him very much. |
07/10/2020 | Thanks for doing this quickly and clearly communicating. |
07/10/2020 | Matt was excellent and is a very good teacher! A+ |
07/9/2020 | Jason is a rockstar!! ๐ Thank you, Jason! |
07/9/2020 | Jason was awesome! |
07/9/2020 | Matthew was very knowledgeable and professional in handling my issue. |
07/9/2020 | Thank you for the quick response!!! |
07/9/2020 | response was on point |
07/8/2020 | Jason is always very helpful and has a very pleasant demeaner. I enjoy working with him. He always seems to be able to resolve the issues for me. Not being tech savvy, is always appreciated. |
07/8/2020 | Great work! |
07/8/2020 | Jason is always so helpful, spends time making sure my request is completed and is always personable. |
07/8/2020 | Everything is up and running again. |
07/8/2020 | I received a call back promptly and the issue was resolved in less than 15 minutes. |
07/8/2020 | Thank you |
07/8/2020 | Jason came to the rescue at always. Fast and knowledgeable . |
07/8/2020 | Matthew was courteous and professional. He had me back up and running very quickly ! |
07/8/2020 | As usual in my experience with IQ, quick to respond and just took care of things! Thank you |
07/8/2020 | Jason was very helpful! |
07/8/2020 | everything went well. |
07/7/2020 | Jason was nice enough to not only play phone tag with me, but to give me a few different ways to solve my problem. He's awesome per usual. |
07/7/2020 | Jason is always a HUGE help! |
07/7/2020 | Matthew helped me get where I needed to be. Thanks Matthew. |
07/7/2020 | Quick and easy |
07/7/2020 | I have been struggling for this issue for very long time,but jason made it easy for me. |
07/7/2020 | Jason was very friendly and understanding |
07/7/2020 | problem wouldn't do it when imagequest called but was doing it all morning....Maybe it fixed itself. |
07/7/2020 | Quick resolution and very helpful the whole process! |
07/7/2020 | Matt was Awesome, he remoted into my system and worked his magic as always. |
07/7/2020 | They got back to me to solve the problem very fast. Thank you for being efficient |
07/7/2020 | Jason got me logged into Encompass and actually made it run a little faster! Great work Jason. I appreciate you. |
07/7/2020 | It was great! |
07/6/2020 | Jason was great |
07/6/2020 | Could not have been handled better! Thanks so much. |
07/6/2020 | My request was handled in a timely manner and everything that was able to be done was completed. Thank you! |
07/6/2020 | quick helpful service. Thank you |
07/6/2020 | New user was set up before her start date. |
07/6/2020 | AWSOME |
07/6/2020 | Quick and easy request and fast turn-around. |
07/6/2020 | helpful and professional! |
07/6/2020 | hopefully this will work, Jason always does a good job for me. |
07/6/2020 | Quick response to a disturbing email! Thanks for keeping this sender away from me. |
07/6/2020 | My issue was resolved quickly. |
07/6/2020 | Jason Zumbro is a pro!!! |
07/2/2020 | Yea Erick :)) |
07/2/2020 | Thanks for the quick reply! |
07/2/2020 | Jason is the best |
07/2/2020 | Jason was most helpful and kind! |
07/2/2020 | Erick was very responsive to my request. He was understanding of the timeframe that I would be at the office. I appreciated his willingness to hold on to the ticket until the following morning so that he could ensure all of issues were handled. |
07/2/2020 | thanks |
07/1/2020 | Great! |
07/1/2020 | Fast and easy! |
07/1/2020 | Thanks. |
07/1/2020 | Quick & Easy |
06/30/2020 | Thanks for the quick response! |
06/30/2020 | The response was quick and the tech was very helpful. Thank you! |
06/30/2020 | Michael did an awesome job. After figuring out what had to be every error code our copy machine could possible throw, he made sure that everything worked for not just my machine but for everyone's machine. Top Notch Service!!!! You need to give this man an afternoon off as he certainly deserves recognition for how well he helps your clients!!! Jay |
06/30/2020 | thank you! |
06/30/2020 | Stephen Rocks |
06/30/2020 | Erick was very professional. He explained everything that was being done. |
06/30/2020 | Matt was awesome and fixed my computer!!!! Went above and beyond to find a solution!!! |
06/30/2020 | Fantastic job troubleshooting this and finding a solution! Thank you! |
06/30/2020 | Thanks, Lee!! |
06/30/2020 | jason helped me |
06/30/2020 | Good Service |
06/30/2020 | THEY CLEANED MY COMPUTER RIGHT UP |
06/30/2020 | Quick service. |
06/30/2020 | Great as usual! |
06/30/2020 | Great service as always! |
06/29/2020 | Jason was great |
06/29/2020 | great help |
06/29/2020 | my issue was resolved |
06/29/2020 | So quick to respond! |
06/29/2020 | Perfecto! |
06/29/2020 | Matthew was able to remote in and confirm that this email was indeed fraud, and took the appropriate steps to flag the address to block future attempts as well as deleting the email from my inbox and trash folder. Great job as always....thank you! Ron |
06/29/2020 | great job |
06/29/2020 | excellent response time to handle a customer |
06/29/2020 | Jason is responsive and helpful (as always) thank you! |
06/29/2020 | Jason is awesome, ALWAYS! Patient and always has helpful advice! Thanks Jason! |
06/27/2020 | very fast response ๐ |
06/26/2020 | Michael was FANTASTIC!!!!!! He's a keeper!!!!! Thank you Michael for your AWSOME help. |
06/26/2020 | Jason fixed my issue quickly and with ease. ๐ Thank you! |
06/26/2020 | Jason is always helpful and patient. |
06/26/2020 | Matt was great - thought outside the box with a unique issue. I appreciate his persistence in getting in touch with me. |
06/26/2020 | good service |
06/26/2020 | Very quick and responsive! |
06/26/2020 | Good |
06/26/2020 | Fixed issue |
06/26/2020 | Glad to have support when needed. |
06/25/2020 | great |
06/25/2020 | Thank you |
06/25/2020 | The service was swift and the problem was taken care of. |
06/25/2020 | Thank you Matthew for taking care of this. |
06/25/2020 | Thank you very much for your quick response |
06/25/2020 | Jason is always terrific! |
06/25/2020 | Jason is Awesome |
06/25/2020 | Quick and helpful |
06/25/2020 | Matt Bushmann resolved the question quickly. Thanks! |
06/24/2020 | Thanks! |
06/24/2020 | Thank you! |
06/24/2020 | Good Description of what to do next. |
06/24/2020 | great |
06/24/2020 | Matthew was very helpful and did not give up until he had solved my issue. |
06/24/2020 | gOOD. |
06/24/2020 | Quick service |
06/24/2020 | quick and though |
06/24/2020 | Matthew stayed with me until the problem was solved. He was very easy to work with. |
06/24/2020 | ๐ |
06/24/2020 | Great service by Matthew |
06/24/2020 | Quick call back and answered by questions |
06/24/2020 | Fast and done within a couple minutes! |
06/24/2020 | good orientation |
06/24/2020 | Matthew tried to do what he could. |
06/24/2020 | It was quick and easy. |
06/23/2020 | Him being patient!!!! Thanks |
06/23/2020 | issue resolved. |
06/23/2020 | Got me in ! |
06/23/2020 | Fast results |
06/23/2020 | Crushed another one - TY Erick |
06/23/2020 | Erick was fantastic. Super nice guy. And he helped with my problem! #score |
06/23/2020 | Thank you !! |
06/23/2020 | Super fast |
06/23/2020 | issues reslolved. |
06/23/2020 | Good work |
06/22/2020 | Jason is always so helpful. We worked out a plan for tomorrow morning when I am at the office to get this resolved. |
06/22/2020 | thank you!!! |
06/22/2020 | Very Quick response! Thank you! |
06/22/2020 | Thanks |
06/22/2020 | Helpful, quick, and easy directions to follow. |
06/22/2020 | Matthew fixed my problem quickly and easily. Thanks |
06/22/2020 | Pleasant attitude and very helpful. Thank you |
06/22/2020 | The response time to my request was only minutes. The person helping me (Matt Gary) was very helpful and explained how and why when going through the process of fixing my problem. |
06/22/2020 | thank you! |
06/22/2020 | Speedy service! |
06/22/2020 | I am very pleased with the service. Matt was extremely persistent, and he did not stop until he resolved the problem. Great job!! |
06/22/2020 | thanks! |
06/19/2020 | Thanks Michael! |
06/19/2020 | Matthew helped me immediately and spent time with me making sure I felt confident that my email was not hacked. He was super. |
06/19/2020 | very quick process. I like working with Matthew. |
06/19/2020 | Problem resolved. received emails/texts with info where i knew it was being worked on. That is a big help as i have to give updates to Sr mgt and users. |
06/19/2020 | Jason is amazing. Thank you!! |
06/18/2020 | Michael Beach was awesome i have cleaned email and works great thank you so much Michael !!!! |
06/18/2020 | Awesome as always. Thanks for the prompt response. |
06/18/2020 | glad you guys have my back! |
06/18/2020 | very quick response |
06/17/2020 | My experience was great because the response time was very prompt, the technician was knowledgeable and patient with me during the call. He was able to navigate me accordingly to a solution for my request. |
06/17/2020 | This worked out great with the new monitors |
06/17/2020 | Matt explained the problem that I had with the no internet connection. He tells me to call back if this issue continues to happen. |
06/17/2020 | Quick response, thx |
06/17/2020 | Excellent!! Thank you for the quick attention to our surprise mini-emergency. Very appreciated!! |
06/16/2020 | quick response with good instructions |
06/16/2020 | He's always so patient and kind!! |
06/16/2020 | Michael FINALLY got things fixed!!! THANK YOU |
06/16/2020 | Matthew was very helpful in sending a large zip file via email. Thank you so much! |
06/16/2020 | Matt was professional, friendly, and helped me identify the issue quickly. Great to work with! |
06/16/2020 | Stephen is awesome |
06/16/2020 | Erick is easy to work with and always helps me figure out the issue at hand! |
06/15/2020 | I received a fast response and resolution |
06/15/2020 | I received a call not too long after submitting a ticket. Matthew is very nice. I like working with him. However, the issue seemed to be quite a significant issue because it appears it took the rest of the day before the issue was resolved. |
06/12/2020 | Erick Burgess was super friendly, handled my problem quickly and made sure I understand what he did and what I needed to do for the future. Couldn't have gone better! |
06/12/2020 | Always fast and excellent services. Thanks ๏ฃฟรผรฒรค |
06/11/2020 | Thank you Matt!! |
06/11/2020 | Glad to know things are working correctly on our end! Thanks Matt! |
06/11/2020 | I considered this to be a very timely response and very satisfied with how quickly they resolved the issue. Very much appreciated! |
06/11/2020 | Thank you for your quick response |
06/11/2020 | The quick response always makes me feel like a VIP! |
06/11/2020 | Logins were sent to me quickly! Thank you! |
06/11/2020 | Erick was great! |
06/10/2020 | Such a quick response time, thank you!! |
06/10/2020 | fixed it and was nice! |
06/10/2020 | Prompt call back and a solution each and every time with Erick. |
06/10/2020 | MGary accommodated my work schedule to get my needs resolved. |
06/10/2020 | Erick was awesome like always !! |
06/10/2020 | One again Jason rocks!!!! |
06/9/2020 | Jason is very nice and the process was faster than i ever expected!! SO HAPPY |
06/9/2020 | Super friendly. Issues resolved within minutes. And I am able to work efficiently again after not being able to access files for months. (Prior to having ImageQuest services) |
06/9/2020 | My experience was great because both reps I spoke with went out of their way to assist me. |
06/9/2020 | Jason Zumbro was very helpful and patient. |
06/9/2020 | Jason is always so helpful!!! |
06/9/2020 | Thanks Jason! |
06/9/2020 | They got back to me fast |
06/9/2020 | super easy to work with, and VERY nice. Had issue resolved in a matter of minutes. |
06/9/2020 | Communication after the request was great! S Bratcher completed my request quickly |
06/9/2020 | Resolved very quickly |
06/8/2020 | Thanks Angela. |
06/8/2020 | Jason called me quickly and he was very very nice. ๐ |
06/5/2020 | Thank you Andrea for your patience and excellent Ticket triaging! |
06/5/2020 | Thanks Erick! |
06/5/2020 | Matt was kind and very helpful. Solved my problem quickly. Thank you! |
06/5/2020 | Matthew is awesome as always. Thank you |
06/5/2020 | Jason was able to trouble shoot and tell me exactly what to do when I had trouble uploading an app to my phone. He called back exactly when he said he would. Overall awesome experience! |
06/5/2020 | Erick fixed the issue and was super pleasant on the phone. |
06/5/2020 | Mathew resolved through issue quickly. |
06/5/2020 | I LOVE THE FAST RESPONSES! I CAN GO ON TO SOMETHING ELSE AND IT MAKES MY DAY! THANK YOU! |
06/4/2020 | Jason was so quick and super nice! As always! |
06/4/2020 | Milton and Brad did a great job..........very responsive! Thanks as always! |
06/4/2020 | Imagequest is always helpful to our team when we reach out. |
06/4/2020 | Handled quickly. Thanks! |
06/4/2020 | Took him 3 minutes to get my email back up and running' |
06/3/2020 | THANK you to Lee Walton and Todd Broadway! |
06/3/2020 | Erick Burgess is fantastic! Hope to work with him again if the need arises. |
06/2/2020 | They took the time to hear out the problems without just launching into what they thought would fix it. That way we quickly identified the real problem instead of going through a bunch of basic trouble shooting i had already tried. |
06/2/2020 | to the point, easy to follow the instructions |
06/2/2020 | Thanks! |
06/2/2020 | Fast service |
06/2/2020 | Marlon quickly called me on my issue and was able to resolve it! |
06/2/2020 | Call back was fast and problem resolved quickly. Great Job |
06/2/2020 | The person I spoke with (I think his name was Matt?) was very responsive and talked me through the issue without talking down to me. |
06/2/2020 | Erick is always a pleasure to deal with. Thank you so much for your help as always. |
06/1/2020 | Very responsive |
06/1/2020 | Always prompt and successful in solving my problems/obstacles. Thanks! ๐ |
06/1/2020 | THank you! |
06/1/2020 | Very helpful, friendly, and fast |
06/1/2020 | Prompt and resolved quickly. |
06/1/2020 | Matt is always friendly, efficient and helpful. Thank you! |
06/1/2020 | Matthew with Image Quest is always on point. He explains the solution to the problem and makes it look easy. Thank you Matthew for teaching me and giving me the chance and efficiency to work from home. Thank you for being patent. |
06/1/2020 | As always, Jason Zumbro worked his magic! Problem fixed. |
06/1/2020 | Mark was awesome, as always. Thanks IQ |
06/1/2020 | Proactive. Thank you! |
05/29/2020 | Jason as always helped me get going again. |
05/29/2020 | Jason is the BEST! |
05/29/2020 | Matthew found notes that I could not find. THANKS!!! |
05/29/2020 | Jason Zumbro was extremely professional, timely, and attentive with his support on this ticket, especially with such a sensitive matter. Thank you very much!!! |
05/29/2020 | Very knowledgeable and efficient. |
05/29/2020 | Done as requested. |
05/28/2020 | Erick was very helpful resolving my issue and was a nice person to chat with while working on it! |
05/28/2020 | Erick made it a point to get with me on this. I scheduled it and was told #1 priority but never heard from anyone on Wednesday and it rolled over to Thursday which was a day of which I had two mandatory meetings to attend. Now I can catch up on the last three days scanning! Thank you Erick! |
05/28/2020 | Everyone I spoke with was very helpful. |
05/28/2020 | Very fast response! Matt was very pleasant to work with. |
05/28/2020 | Erick was great and called back so quickly...Thanks1 |
05/27/2020 | My experience was helpful and efficient. Thank you! |
05/27/2020 | Issues were fixed in a quick manner and Jason is always helpful and great to work with. Thank you! |
05/27/2020 | The issue was fixed in a timely manner. |
05/27/2020 | Thank you for your response! |
05/27/2020 | It was a simple fix and got me working in a short amount of time |
05/27/2020 | Stephen is on point! Always knows what to do. Give that man a raise! |
05/27/2020 | Matt was so helpful and got my computer VPN setup with ease. Thank you, Matt and Image Quest!! |
05/26/2020 | every thing was handled promptly and the gentleman was very pleasant ๐ |
05/26/2020 | Thanks for the prompt service. Are you considering added space? The same thing happened in Nashville last week on my office computer. |
05/26/2020 | Very helpful and through in helping get to the root of the problem |
05/26/2020 | Mark is wonderful to work with. Thank you! |
05/26/2020 | Jason and the whole team were super quick, and very kind! ๐ Thanks for your speedy help! |
05/26/2020 | Stephen knocked it out of the park! |
05/26/2020 | Jason took care of my request in the matter of moments! |
05/23/2020 | Erick didn't give up on getting my remote connection back up and running. Thanks for all your help! |
05/22/2020 | responded quickly and got it taken care of ASAP! I always enjoy working with Jason. Has a great attitude and it always willing to work through the issues. |
05/22/2020 | Matthew resolved my problem of not being able to generate & transmit results through drug pak. I appreciated him following up on this the next day to get this working properly. |
05/22/2020 | Good communication and great professionalism. Wouldn't expect anything less from IQ! |
05/21/2020 | Jason is AWESOME! |
05/21/2020 | Thanks Michael!!! |
05/21/2020 | Michael B was very professional, very cheerful and VERY helpful! (Sorry this got past me earlier!!!!!) Great job! |
05/21/2020 | Prompt response from Matthew G! Many thanks! |
05/21/2020 | I was having trouble printing to my printer from my laptop. Matthew fixed the problem. |
05/21/2020 | Matt did an amazing job assisting myself and my coworker. Very patient and was easy to work with! |
05/21/2020 | I was informed that ImageQuest is aware of the issue and working toward a resolution. |
05/21/2020 | one touch fix of the issue |
05/21/2020 | The response time was very quick! |
05/21/2020 | Good job. VPN is working great! Kathey |
05/21/2020 | He fixed my VPN where I could log into my workstation from a home laptop |
05/20/2020 | Michael did a great job with a great demeanor! |
05/20/2020 | Thanks for the quick reply.Good job |
05/20/2020 | Jason called me within a few minutes and we got everything resolved. He was very prompt and I appreciate that. |
05/20/2020 | Jason always has a solution and a fast respond time. Thanks! |
05/20/2020 | Always fast service! |
05/20/2020 | I was contacted pretty quickly and problem solved quickly as well. thanks. Georgia |
05/20/2020 | Jason Zumbro is awesome, thank you |
05/19/2020 | Fast easy response |
05/19/2020 | FABULOUS!!! |
05/19/2020 | Prompt and efficient - Thanks Jason! |
05/19/2020 | I appreciate the quick response from Matthew regarding an issue I had with Microsoft Teams. I don't know what I would do without ImageQuest. Thanks again! |
05/19/2020 | Matthew was very quick to respond and helpful in resolving my issue with Microsoft Teams. Thank you very much! |
05/19/2020 | fast |
05/18/2020 | Thanks! See you again in six months! |
05/18/2020 | Davis was great and fixed the email |
05/18/2020 | Erick has a great personality and very friendly!! |
05/18/2020 | Great job Jason. Quickly resolved. Thank you!!!!! |
05/18/2020 | Matt was helpful and quickly resolved my problem with Adobe PDF |
05/18/2020 | Answered quickly and conclusively. |
05/15/2020 | Very quick response, thank you! |
05/15/2020 | Thank you for calling so quickly, I was unable to work my files and it was handled within an hour! |
05/15/2020 | Erick is always quick and fixes my issues thank you |
05/15/2020 | Michael was thorough and detailed. Give that man a raise!...or some gummie bears... or a happy meal. |
05/14/2020 | super fast and very helpful! |
05/14/2020 | Jason was very prompt and courteous. Thanks for the quick help. |
05/14/2020 | Thank you! Response was prompt & friendly. |
05/14/2020 | Didn't get email after I said to put it thru.... |
05/14/2020 | Someone got back to me very quickly and resolve the issue! You guys are always great! |
05/13/2020 | Jason solved the issue immediately! |
05/13/2020 | Matthew was awesome to work with and took care of everything needed. Thanks so much! |
05/13/2020 | Many thanks for your assistance. Its difficult at times to get accustom to changes. |
05/13/2020 | Quick action and resolution. |
05/13/2020 | Quick response and helped me fix issue in 3 minutes! |
05/12/2020 | Stephen was patient and determined, and he found the solution. Thank you!! |
05/12/2020 | Matt was good. |
05/11/2020 | Rob Czymoch was super helpful in finalizing HR's request to get me full access to send emails to "ALL CMC". |
05/11/2020 | Very knowledgeable and helpful |
05/11/2020 | Very helpful in resolving printer issue. Thank you! |
05/11/2020 | thank you so much Erick ! |
05/11/2020 | Awesome |
05/11/2020 | It was all due to Matthews greatness!!! |
05/11/2020 | IT Technician was great and followed up to ensure my computer was now working. |
05/11/2020 | Very helpful in resolving my computer issue! |
05/11/2020 | It took awhile to get this resolved but Davis stuck with it and figured it out for us. Thank you. |
05/11/2020 | Erick was excellent!!! He was very patient and responsive. I give him 5 Gold Stars... |
05/11/2020 | Matt was very thorough and professional. He also fixed some issues that did not relate to the reason I called. |
05/08/2020 | Courteous and helpful |
05/08/2020 | Fast service |
05/08/2020 | prompt and professional help! |
05/08/2020 | Quick response...thanks for your help! |
05/07/2020 | Matt got my problem taken care of! |
05/07/2020 | Matthew was very helpful and knowledgeable. He solved the issues and answered questions patiently. Appreciate his help. Thanks. |
05/07/2020 | Erick was quick to respond as always and walked me through step by step so that I could understand everything. Thumbs up |
05/07/2020 | great communication skills and personality! |
05/07/2020 | You all have made this process refreshingly straightforward. Thank you! |
05/07/2020 | Matthew was great, diagnosed the problem quickly and got it resolved. Extremely easy to work with! |
05/06/2020 | EXCELLENT! |
05/06/2020 | Erick is always quick to respond and gets answers to me in a timely manner. I love have him as our tech. Paige. |
05/06/2020 | Thank you for the quick response. |
05/06/2020 | My experience was great because Michael added my work email to my laptop so, I can work more effieciently from home. |
05/06/2020 | It looks as if you've fixed it so I don't have those annoying, unsolicited emails from Fadds. |
05/06/2020 | Although my issue resolved itself, the team got back in touch with me in a timely manner and was professional about closing out the ticket. |
05/06/2020 | Excellent as ALWAYS! |
05/06/2020 | Great Job. The ImageQuest Team is getting it done! Thanks.......................Jim |
05/06/2020 | Erick was great! He had my password rest in no time! Thanks |
05/05/2020 | It took 4 1/2 hours to get a call. Then it took only about five minutes to correct! Thank you. |
05/05/2020 | Jason knew exactly what the problem was and was able to circumvent the issue while Encompass revamps their system. Several other employees of our Orange and San Dimas Branches needed assistance and he is reaching out to them as well to help circumvent the issue. Looks like it is a West Coast Issue that needs attention. |
05/05/2020 | Michael was kind & efficient |
05/05/2020 | It was fast. Thank You. |
05/05/2020 | Because- JASON!!!!@ |
05/04/2020 | Thanks Josh! |
05/04/2020 | My experience was good as usual. However, the issue is with my Internet connection at home. If AT&T is unable to assist, I will have to call back for assistance. |
05/04/2020 | Erick is Awesome and was very patient with the other software people |
05/04/2020 | they were fast |
05/04/2020 | great job Daniel |
05/04/2020 | Good Job Matt!! Thank you! |
05/04/2020 | Issue was resolved quickly & allowed me to communicate effectively with the rest of my team. Thanks! |
05/01/2020 | She was able to answer all my questions correctly and with pleasant voice |
05/01/2020 | ImageQuest is AWESOME!! |
05/01/2020 | Thank you Jason |
05/01/2020 | The IT guy was pleasant to talk with. He gets an A+ from me!!! |
04/30/2020 | able to9 get password re set. thanks to Matt |
04/30/2020 | Jason always resolves my issues. He is the best!!!!! Thank you so much |
04/30/2020 | it resolved itself! LOL |
04/30/2020 | Erick is always polite and answers every question I have with courteous responses. I tell all my associates to ask for him by name when they set up a request ticket. He is a great asset to ImageQuest |
04/30/2020 | helpful and quick! |
04/30/2020 | quick response as always |
04/30/2020 | Great response time. |
04/29/2020 | Because---- Jason is always very helpful! |
04/29/2020 | Thanks for the help as always.... |
04/29/2020 | Jason was great |
04/29/2020 | Quick response |
04/29/2020 | Super friendly, efficient and went the extra to mile to make sure I had everything I needed. |
04/29/2020 | Erick is awesome! |
04/29/2020 | The response was very quick & Jason was super nice! |
04/28/2020 | Quick, thanks Jason! |
04/28/2020 | Quick response. |
04/28/2020 | Always pleasant talking to Erick!!! |
04/28/2020 | We have been dealing with email delivery issues for quite some time now and are very thankful to get some feedback on the issue! |
04/28/2020 | My issue was resolved quickly. |
04/28/2020 | Jason is always quick to respond and help! |
04/28/2020 | Jason is a competent and personable technical representative. He understands his duties and works efficiently to resolve issues plaguing the user. He is an asset to the department he works in and those he assists. |
04/28/2020 | It was fast and seamless. Great job! |
04/28/2020 | You are awesome! |
04/27/2020 | he knew what he was doing and was able to work through things efficiently. thank you |
04/27/2020 | Resolved the issue quickly! Thank you! |
04/27/2020 | Fast and friendly!! |
04/27/2020 | Solved my issue. Great customer service! |
04/27/2020 | Many Thanks!! Stays on the line until problem solved. |
04/27/2020 | Matt was very helpful! |
04/27/2020 | Thanks for the quick response. |
04/27/2020 | Helped me get thru the phase of assisting with password. |
04/24/2020 | Matt was very helpful in resolving the issue I had with Microsoft Teams. Thank you! |
04/24/2020 | Matt fixed my problem and was great to work with. |
04/23/2020 | Michael was very good, excellent in resetting my MS 365 email to work again. Thank you Michael |
04/23/2020 | Thanks Matt for putting on your investigative hat and getting to the bottom of this! |
04/23/2020 | Davis Houk, is a ROCKSTAR! |
04/23/2020 | Matthew was excellent. He listened and then resolved both my remote connection and my laptop email account problem. A+ |
04/23/2020 | Agile and responsive service and quick resolution. Thank you! |
04/23/2020 | Matthew was unbelievably patient with my frustration, persistent in getting my problem solved that had been occurring since last week! Once he was able to get the many issues solved, he added short cuts for me and then had me go through all of the steps to ensure my understanding of the process. I can not say enough how pleased I am that he was able to fix this and his demeanor kept me calm..... He has my vote for man of the year! So thankful! |
04/22/2020 | DeMarcus ROCKS!!! |
04/22/2020 | Thanks Matthew! You got back to me faster than I expected! And thanks for answering all my questions, checking everything out and for listening too! I appreciate you! Beth |
04/22/2020 | thank you |
04/22/2020 | Their always awesome! |
04/22/2020 | Jason is always so helpful and I appreciate him very much! |
04/21/2020 | Thank you - great service. |
04/21/2020 | Jason is awe3some...I always feel like he is my personal IT guru ๐ |
04/21/2020 | helpful and quick |
04/21/2020 | Erick Burgess is the best! Thank you! |
04/21/2020 | Matthew fixed the issue. Many thanks! |
04/21/2020 | My experience was great because of Matt!!!!!!!! |
04/21/2020 | Michael was great! |
04/21/2020 | Took care of the problem quickly and easily. Thank you! |
04/20/2020 | The issue was quickly handled! |
04/20/2020 | Jason was great! Thank you! |
04/20/2020 | Pending Resolution- HOWEVER- my best buddy Jason is researching and understands the issue. |
04/20/2020 | quick |
04/20/2020 | The team's immediate response to my concern was very helpful. |
04/20/2020 | Matthew was very helpful and resolved my issue |
04/18/2020 | Thanks for your help! Good service. |
04/17/2020 | Erick fixed my issues and we are good to go. Thank you! |
04/17/2020 | Matt Was extremely helpful and even jumped in and saved me from being late to a conference call this morning! Thank you |
04/17/2020 | Jason was very personable and respectful of my time. Took care of the issue! Thank you! |
04/17/2020 | Took the time to get everything resolved before ending the conversation. |
04/17/2020 | Thank you!! Great help, great response! |
04/16/2020 | Easy access to all I needed , thanks for the quick response. |
04/16/2020 | Matt was super helpful! He was very patient with my lack of technology skills while we tried to figure out what was wrong and then walked me through the fix so I could teach the other people in the office. Thank you! |
04/16/2020 | quick effeciant |
04/16/2020 | DANIEL IS VERY PATIENT AND EXPLAINS AS HE GOES. |
04/16/2020 | Jason is always amazing. He knows what he is doing and always helps me quickly. |
04/16/2020 | Quick and easy - TY Matt |
04/16/2020 | Matt was very helpful! |
04/16/2020 | It was informative and quick |
04/15/2020 | Very responsive, knowledgeable, and friendly service. There was also a follow up call later in the day just to make sure that everything was working.....very much appreciated. Thank you! Ron |
04/15/2020 | Jason Rocks! |
04/15/2020 | Very fast service |
04/15/2020 | Very nice and responsive |
04/15/2020 | the IT Helpers were incredibly patient and helpful |
04/15/2020 | I spent 20 minutes trying to log in to the VPN post patch-update. Got Erick B's help, log in was a snap. Thank you!!!!! |
04/15/2020 | Jason was great and resolved my issue quickly. Thank you! |
04/15/2020 | Quick and friendly service from Erick! |
04/14/2020 | It was quick! |
04/14/2020 | Mr. Bushman was able to take care of the problem quickly Thanknyou |
04/14/2020 | Thank you Matt! |
04/14/2020 | Thank you Todd!! |
04/14/2020 | Response was quick, issue was resolved |
04/14/2020 | Matthew was very knowledgeable and helpful during the call. My issue was promptly addressed. |
04/14/2020 | Jason is always fast to respond and that means alot to us. |
04/14/2020 | Webster's defines Greatness as: the quality of being great, distinguished, or eminent. Is he great? Absolutely. Is he Distinguished? Dapper is his default setting. Is he eminent? Just ask around...his name is on the lips and hearts of all IT professionals. |
04/14/2020 | Jason was very quick to find the problem with my email and teams and resolve it in a timely manner. Great job Jason!!!! Thank you! |
04/14/2020 | Thank you! |
04/14/2020 | GREAT JOB!!!!!!!!!!!!!! |
04/14/2020 | THANK YOU VERY MUCH GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
04/13/2020 | Fast service |
04/13/2020 | super fast resolve. thank you |
04/13/2020 | Corrected my problem in time for my team meeting! |
04/13/2020 | Matthew was able to solve my problem quickly and was delightful. |
04/13/2020 | Great |
04/13/2020 | You guys are always on it! Many thx |
04/13/2020 | You guys are the best, and always answer and help with great feedback and service, thanks! |
04/11/2020 | Excellent, Excellent!! Michael B. took time on a Saturday to setup this printer for us. Thank you very much!!! |
04/10/2020 | THANKS |
04/10/2020 | it was taken care of quicker than expected |
04/10/2020 | Sorry, I finally got this one fixed on my own. Just alerted you. Thanks. |
04/10/2020 | Jason is so quick to respond, and so helpful. |
04/10/2020 | Quick response, issue resolved |
04/09/2020 | So happy to have this resolved - thanks! |
04/09/2020 | Appreciate Ericks help with the Microsoft Teams issue |
04/09/2020 | GREAT JOB |
04/08/2020 | Awesome, was not expecting it to be that fast. THANKS! |
04/08/2020 | Michael is AWESOME! |
04/08/2020 | My experience was because...โรยถ JASON!!!!!!! |
04/08/2020 | I had the app and can now access |
04/08/2020 | Mr. Matthew was very courteous and efficient. |
04/08/2020 | problem was fixed immediately once they gave me a call back! |
04/08/2020 | Tech. was nice and very helpful. |
04/08/2020 | Thank you Erick! |
04/08/2020 | Within a few minutes Jason has my problem resolved. I am very happy with the service. |
04/08/2020 | Erick was great |
04/08/2020 | Thank you! |
04/07/2020 | Michael was extremely helpful and patient. |
04/07/2020 | I received help fast and was able to get right back to working. |
04/07/2020 | resolved quickly |
04/07/2020 | Response was quick. I received a return phone call and E-mail. |
04/06/2020 | Jason is always great to work with. |
04/06/2020 | Erick is Awesome! |
04/06/2020 | Solution freed computer back up immediately. Great response time. Ya'll Rock! |
04/06/2020 | Davis was great |
04/06/2020 | He fixed it...thanks |
04/06/2020 | Jason is always kind and great to work with. Thank you |
04/06/2020 | thanks for the quick resolve of this. ๐ |
04/06/2020 | Great quick response |
04/06/2020 | Because--- Jason! |
04/03/2020 | He was very friendly-professional-and would talk though the long time that it took to get the green cloud started. |
04/03/2020 | Matthew was so patient and kind. |
04/03/2020 | The IT Team, especially Daniel, is always very thorough with all instructions |
04/03/2020 | Very fast response! |
04/03/2020 | did a great job everything is up and working now ๐ |
04/03/2020 | Fast turn around time. Follow-up |
04/03/2020 | Good job as always! |
04/03/2020 | Lee Walton helped me out when I was in a real bind. He gave me access to our VPN while I was working from home and could not access. Thank you Lee! |
04/02/2020 | Erick is fabulous! Thank you for your help, as always! |
04/02/2020 | Thank you as always! |
04/02/2020 | Fast and accurate! |
04/02/2020 | Always helpful and quick to respond and resolve! |
04/02/2020 | Quick, easy instructions, thank you so much |
04/02/2020 | Jason is always polite and very helpful. Much appreciated:) |
04/02/2020 | Appreciate the Speedy Response! |
04/02/2020 | Mark was great- friendly and quick with solving my computer issue |
04/02/2020 | He answered all my questions. |
04/01/2020 | Matt was great! He was super helpful & got everything taken care of for me. |
04/01/2020 | Excellent response time, quickly identified the problem and got me back working quickly. |
03/31/2020 | Matt was persistent and helpful. Thansk |
03/31/2020 | Matthew was great throughout the entire process, even though my computer was being a pain. He was extremely nice and patient as well! |
03/31/2020 | Matt knew exactly how to set it up and did so quickly. Thanks Matt! |
03/31/2020 | It was all good. |
03/31/2020 | I had someone personally stick with me through the process until resolution. Thanks. |
03/31/2020 | My experience was great because it was fast, Thanks! |
03/31/2020 | very fast at reply to the ticket. and was a great help |
03/31/2020 | Thanks Stephen - appreciate the speedy assist. |
03/30/2020 | My request was completed quickly and correctly...as always ๐ |
03/30/2020 | Thank you for the quick turnaround!!! |
03/30/2020 | Matthew always does an excellent job with helping resolve issues. Thanks! |
03/28/2020 | Thank you Michael! |
03/27/2020 | It was fixed. |
03/27/2020 | quick call and done fast |
03/27/2020 | Friendly and fast service!!!! |
03/27/2020 | Fixed the issue quickly, thanks! |
03/27/2020 | Matt Was able to get me up & running quickly!! |
03/26/2020 | Great! Timely response - Thanks for all the help! |
03/26/2020 | Timely response |
03/26/2020 | quick! |
03/26/2020 | Always responsive, knowledgeable and courteous. |
03/26/2020 | Problem solved quickly |
03/26/2020 | The tech was fabulous, very saavy, helpful without even asking. |
03/26/2020 | Thanks! |
03/26/2020 | DeMarcus solved my issues in no time! ImageQuest has a great team of people and High Hopes appreciates them all! Thank you DeMarcus!! : - ) |
03/26/2020 | Jason is always very thorough and serves with a smile each time. he is a keeper that's for sure. |
03/26/2020 | My experience was great, DeMarcus Brown called me & got the issue fixed right away. I was on the phone yesterday with an agent & his supervisor for about an hour & they didn't get anything resolved. DeMarcus got the issue resolved in less than 5 minutes. HE IS AMAZING.!!! |
03/25/2020 | Thanks guys!! |
03/25/2020 | Thank you for your help! |
03/25/2020 | Shredder arrived in record time and works great! I appreciate the support for work at home! |
03/25/2020 | Quick response! Really appreciated at a time like this! |
03/25/2020 | Thanks Jason. Always good to talk to you and have you assist me! |
03/25/2020 | My issue was resolved very quickly. Thank you |
03/25/2020 | helpful and quick |
03/24/2020 | Erick immaculately flew through these machines! Thank you!! |
03/24/2020 | Michael was very helpful and responsive! Another reason for our high satisfaction with ImageQuest! |
03/24/2020 | Eric was very quick to help. All the helpdesk folks were great too. |
03/24/2020 | Perfect Matt, she's up and running! Good Job! |
03/24/2020 | Matthew knocked all 3 laptops out in a timely manner! Thank you! |
03/24/2020 | Davis and his team never gave up on fixing the problem! |
03/23/2020 | As always....wonderful and prompt! We really appreciate you all! Thank you |
03/23/2020 | Erick at Image Quest was very helpful in helping me connect to the GNRC and MADC Drives. Thank you! |
03/23/2020 | Thanks guys! |
03/23/2020 | Quick response. Thanks. |
03/23/2020 | Awesome! Everyone fixed all issues immediately! |
03/23/2020 | Erick's the best - TY |
03/23/2020 | My experience was great because the response time was quick and problem was solved. |
03/23/2020 | This was fast, I appreciate all you all do. Thanks and have a blessed day! |
03/23/2020 | My experience with ImageQuest is always great! Michael was able to quickly answer my questions and meet my request. We love ImageQuest at High Hopes!! Thank you!!! |
03/23/2020 | Response was quick in light of our current world situation. Thank you and please stay safe!!! |
03/23/2020 | Thank you for the great turnaround. Jason is always great to work with. |
03/23/2020 | The tech was very efficient and made sure all was working before he finished the call. Thanks! |
03/20/2020 | Awesome! |
03/20/2020 | The team was persistent and showed great positively and warmth. I worked with Jason (didn't grab his last name) and he was very professional and helpful. Thanks ImageQuest Team! |
03/20/2020 | Thanks to Matthew, I can now access my work from home! This is very important in light of where we are right now in the world. Give him a raise (Milton)! |
03/20/2020 | I enjoyed the irony this morning! ๐ |
03/20/2020 | Jason is an IT superhero! Thank you! |
03/20/2020 | Jason did a fantastic job! |
03/20/2020 | Demarcus is amazing! Thanks again |
03/19/2020 | Wonderful and quick as usual. Thank you so much ๏ฃฟรผรฒรค |
03/19/2020 | Very personable and nice. Fixed issue quickly. |
03/19/2020 | Awesome help |
03/19/2020 | Matthew was patient and did a great job of trying to help me while being completely unable to log into the computer since it was an internet connectivity issue. |
03/19/2020 | Matthew was very good. Thank you |
03/19/2020 | Demarcus told me what I needed to o to resolve the issue. Very helpful! |
03/19/2020 | Solved my problem of working remotely from home very quickly. He was very pleasant and professional when working with me over the phone. |
03/19/2020 | Thanks so much for your quick help! |
03/19/2020 | Thank you for figuring out this set up....it was extremely difficult but you guys were patient and figured it out! |
03/19/2020 | Daniel quickly got the materials I needed to be able to successfully work from home. It is greatly needed and truly appreciated. He also loaded the equipment into my care, which was extended customer service! ๐ |
03/19/2020 | i was contacted very quickly and the problem was resolved. |
03/19/2020 | Thanks for the assist. |
03/18/2020 | The technician resolved the issue in short time. |
03/18/2020 | Very friendly and personable. Excellent job. |
03/18/2020 | Mathew completed the task quickly and explained everything to me before the session ended. |
03/18/2020 | Thanks for you help!!!! |
03/18/2020 | Everyone on Image Quest team are always so helpful and responsive!! Thank you for all you do. |
03/17/2020 | Matthew Gary was dealing with issues that were not making since BUT Matthew got EVERYTHING fixed. With everything going in this world, it's nice to know I have IMAGEQUEST to make it easier to communicate to the world! |
03/17/2020 | you guys are great, very quick resolutions |
03/17/2020 | Michael was excellent. |
03/17/2020 | Assistance was provided quickly and my issue was resolved. |
03/17/2020 | very quick |
03/17/2020 | Timely help and got everything done! |
03/17/2020 | My issue was resolved |
03/16/2020 | The response was fast and the specialist who worked the ticket was friendly and efficient. |
03/16/2020 | Jason did a great job helping |
03/16/2020 | It was completed promptly and truly appreciate their help always....very courteous and helpful. |
03/16/2020 | Very quick and helpful!! |
03/16/2020 | You all are always prompt to respond and patient. |
03/16/2020 | Jason is ALWAYS GREAT!!!! |
03/16/2020 | Quick, courteous |
03/16/2020 | Quick response |
03/16/2020 | Thank you, awesome service, as uaual! |
03/13/2020 | Matt was very patient and went the extra mile to make sure all was good to go before we hung up. Thank you! |
03/12/2020 | very timely response |
03/12/2020 | Thank you for the help! |
03/12/2020 | QUICK RESPONSE, YAY! |
03/12/2020 | fast response! |
03/12/2020 | Erick always does a great job of taking care of us! |
03/12/2020 | Because Jason helped me connect to the internet from home!!! Great job Jason!!! |
03/12/2020 | On time call and patience with set up, thank you |
03/12/2020 | Thank you for the timely response! Jason Zumbro is the BEST! |
03/12/2020 | Thank you for your timely response! |
03/12/2020 | Super speedy - thank you! |
03/11/2020 | Very courteous and helpful. |
03/11/2020 | Response was prompt and question was answered. |
03/11/2020 | Thanks for the quick response! |
03/11/2020 | Finally able to access the site I needed. |
03/11/2020 | Daniel is just awsome! |
03/11/2020 | Handled in a timely fashion; quickly resolved |
03/11/2020 | Quick and easy fix |
03/11/2020 | It was done by the time I arrived. Thanks |
03/10/2020 | Quick and professional! |
03/10/2020 | Thanks for all your help during this difficult week. |
03/10/2020 | Thank you |
03/10/2020 | Josh is the best! THanks. |
03/10/2020 | Michael is always fast in responding to my needs. Thanks Michael |
03/10/2020 | Thanks Daniel! |
03/10/2020 | Eric got everything fixed for me! Thanks, Shellie |
03/10/2020 | ImageQuest associates are ALWAYS pleasant, very responsive, very helpful & easy to work with. You guys are the best IT ever! Studio is lucky to have you on our team! |
03/10/2020 | Quick response |
03/9/2020 | Stephen is awesome. Thanks for your help. |
03/9/2020 | Matthew was very helpful, kind, and promptly took care of things. |
03/9/2020 | Perfect Davis! |
03/9/2020 | always great experience |
03/7/2020 | Thanks Erik and Michael! |
03/6/2020 | Thank you for being so fast!! |
03/6/2020 | Davis did a great job |
03/6/2020 | Thanks Matthew! |
03/6/2020 | Thank you for fixing quickly! |
03/6/2020 | Eric was very helpful! Thank you |
03/6/2020 | Great |
03/6/2020 | toner is being shipped without delay |
03/6/2020 | Thanks for caring about the problem I had with a client's emails constantly being quarantined and releasing them for the future. |
03/6/2020 | You all are prompt, kind and give constant updates on the progress of resolving the situation. |
03/6/2020 | Very prompt service. |
03/6/2020 | The problem was quickly identified and fixed. |
03/6/2020 | My tech was quick to answer my call and knew just what to do, once he heard my issue. |
03/5/2020 | Awesome! |
03/5/2020 | Kudos to Lori for the quick response |
03/5/2020 | Jason jumped right on this! |
03/5/2020 | Jason was very friendly and quick at completing the request. Thank you! |
03/5/2020 | Great thank you |
03/5/2020 | Matthew was super nice and helpful! He even offered to provide a shortcut that will save me time. Very kind!! |
03/5/2020 | Erick was awesome! |
03/5/2020 | Response time was great; technical assistance excellent! |
03/5/2020 | Erick was great! he was patient and determined to fix my issues! |
03/4/2020 | my issue has been fixed. |
03/4/2020 | Quick! |
03/4/2020 | Got switched out quickly and without hardly any downtime. Thanks IT/Daniel! ๐ |
03/4/2020 | Service was great. Quick install. Knowledgeable tech. Everything is running well. -Tim |
03/4/2020 | The issue was quickly diagnosed and resolved. |
03/4/2020 | ERICK was quick to solve my email issues and very kind!! |
03/4/2020 | Thanks for all you do to help WC! |
03/4/2020 | Very quick response and quick fix of my problem! |
03/3/2020 | Cause of Erick!!! |
03/3/2020 | Thank you again for helping me out of a bind. |
03/3/2020 | Quick response |
03/2/2020 | Very helpful and nice fixing the issue |
03/2/2020 | Kim and Mark were very flexible and adjusted the ImageQuest arrival time to fit the new copier delivery window. |
03/2/2020 | Everything was taken care of in a timely manner and as requested. I'm very happy with the service received today. Thank you! |
03/2/2020 | Anthony recognize the problem. |
02/28/2020 | Thanks for checking all the options Erick! Hopefully MS will develop this capability at some point. |
02/28/2020 | everything was great. Fast response and very thorough. |
02/28/2020 | It was a quick response. |
02/28/2020 | Erick helped me with my issue and installed what I needed on my laptop very quickly and was very friendly! |
02/27/2020 | ๐ |
02/27/2020 | Jason is the best ๐ |
02/27/2020 | Resolved the problem |
02/27/2020 | Response time was excellent. |
02/26/2020 | Super fast! Thank you |
02/26/2020 | very nice and understanding there was other work going on. |
02/26/2020 | Josh worked quickly and accurately! Thank you! |
02/26/2020 | thank you so much ! |
02/26/2020 | Great! First person who knew what he was doing. |
02/26/2020 | fast response and quick solution |
02/26/2020 | Thanks for providing the loaner for Cindy. It was a tremendous help to her during her recuperation after double knee replacement surgery. |
02/25/2020 | Angela was wonderful, and set up my new user quickly and efficiently! |
02/25/2020 | Daniel is always so helpful and patient!!! |
02/25/2020 | Davis did great on fixing it |
02/25/2020 | Michael was very helpful. |
02/24/2020 | Fast and courteous service |
02/24/2020 | Michael was a great help and made the process easy. |
02/24/2020 | As always, Jason was polite and more than helpful! Thanks, Jason! ๐ |
02/24/2020 | Fast response time and quickly corrected. Thank you |
02/24/2020 | Stephen helped me very quickly, and walked me through the steps I'd need to take to resolve my issue if it happens again in the future with other excel spreadsheets. |
02/24/2020 | Thanks guys have a great week! |
02/24/2020 | helpful and friendly! |
02/21/2020 | Michael was very friendly and was able to quickly resolve the issue. |
02/21/2020 | Worked with me until. Complete |
02/21/2020 | Jason was prompt with the response time and with my request. |
02/21/2020 | I am a one-off so my situation required some extra research. But Erick, Josh and Brad got together and resolved it quickly! THANKS! |
02/21/2020 | Great thank you |
02/20/2020 | My questions got answered quickly. |
02/20/2020 | Great customer service and knowledge to solve the issue. |
02/20/2020 | Fast response |
02/20/2020 | Thank you Michael!! |
02/20/2020 | Knowledgeable staff. Solved quickly and efficiently |
02/20/2020 | Exactly the info I needed, thank you Stephen! |
02/20/2020 | Thank you Stephen!!! And thank you Erick for calling me back so quickly! |
02/20/2020 | Within a few minutes I received an email answering my question. Jason Zumbro responded quickly. I appreciate that. |
02/19/2020 | Great thank you |
02/19/2020 | Thanks again, Erick. I wasn't expecting such a prompt response! |
02/19/2020 | Finally got a call back about the issue of releasing an email from client. Took awhile to get them to but they did. |
02/18/2020 | Very quick response and fixed the problem quickly as well. |
02/18/2020 | Jason was so helpful and patient with all the issues I was having and in getting me up and running again!! |
02/18/2020 | Michael was very helpful and calm. I appreciate his help. |
02/18/2020 | Friendly technician, efficient and thorough! |
02/17/2020 | My experience was great because service was fast and smooth. I wasn't expecting help until tomorrow (Tuesday) because of holiday. Made my day because I definitely needed help today. THANKS! |
02/17/2020 | So polite to work with. Very fast and accurate install. |
02/17/2020 | processed quickly |
02/17/2020 | Very timely response |
02/17/2020 | Stephen always does great |
02/17/2020 | The computer issue resolved itself -- I was having trouble getting into GNRC VPN at home. However, I appreciate the quick response from ImageQuest.! |
02/14/2020 | Thanks! |
02/14/2020 | Scanner works and I don't have to remote in. Thank you all!!!! |
02/14/2020 | Quick and effective |
02/14/2020 | Jason is awesome! |
02/14/2020 | Erick was knowledgeable. Professional. Expedient. Courteous. |
02/13/2020 | Always helpful...thank you!! |
02/13/2020 | as always, IQ staff is polite and helpful! Thanks Jason |
02/13/2020 | Prompt response to fix my mistake! Very grateful!!!!!! |
02/13/2020 | Jason took care of the issue quickly and was incredibly courteous. |
02/13/2020 | Damian patiently helped me get my email sorted. He was very kind and fixed me right up! Very grateful for his help! |
02/13/2020 | Jason is the best. He Always resolves my issues. he is my go to guy every time!!! |
02/12/2020 | Michael was AMAZING!! He was super helpful, polite and very nice to talk to! |
02/12/2020 | quick and easy - thank you |
02/12/2020 | Thank you! |
02/12/2020 | Jason is always quick to help ๐ |
02/12/2020 | it was answered in a timely manner. thanks! |
02/12/2020 | Resolved quickly and efficiently. Great Job!!! |
02/12/2020 | Erick is always great to work with. He's calming and always gets the job done. |
02/12/2020 | Excellent job. Thanks |
02/12/2020 | The issue was resolved |
02/11/2020 | Erick is always awesome ! |
02/10/2020 | Got all the apps on my phone working. |
02/10/2020 | thanks for the immediate assistance |
02/10/2020 | IT is awesome!!! |
02/10/2020 | appreciate Jason! |
02/10/2020 | Michael was very friendly and helpful. Thanks! |
02/10/2020 | I was having trouble getting into our loan files. Davis was extremely helpful in solving this. Thank you so much! |
02/10/2020 | Jason was great, as always! Quickly resolved my issue ๐ |
02/07/2020 | Quick and accurate! Thank you Davis! |
02/07/2020 | Fast reply |
02/07/2020 | Appreciate Jason's persistence with the issue I was having. Working fine now. Thanks, |
02/07/2020 | I did not even need to get on a call. The issue was solved at the back-end so that was nice. |
02/06/2020 | Quick and easy! Processed my request when it was convenient for me! |
02/05/2020 | Jason was very helpful and friendly |
02/05/2020 | As always, Jason is the best! |
02/05/2020 | I now can see my screen! Thanks for taking the time to get me fixed up!!! |
02/05/2020 | Jason was polite and efficient. Thanks! |
02/05/2020 | Jason is always the best! He is so helpful. 12/10 |
02/05/2020 | He fixed my issues!! ๐ |
02/05/2020 | Keith was amazing at trouble-shooting my VPN problem! |
02/05/2020 | Awesome help! |
02/05/2020 | They got me up and running in no time. Thanks so much! |
02/05/2020 | Erick always fixes the issue. |
02/04/2020 | You were very quick |
02/04/2020 | great |
02/04/2020 | My issue was fixed and the service level was excellent. I am delighted, I was trying to fix it myself, but I needed professional help, and that is exactly what I got. Very thankful. |
02/04/2020 | There was a quick, easy solution! |
02/04/2020 | Super friendly and fast! |
02/04/2020 | Lisa was well taken care of, and it is greatly appreciated! |
02/04/2020 | Keith was an awesome help! |
02/03/2020 | Professional. Punctual. Patient. Fast. |
02/03/2020 | The rep that contacted me was very helpful and informative. |
02/03/2020 | Very fast |
1/31/2020 | thanks for the quick assist! |
1/31/2020 | always get the quickest response .. never have to worry |
1/30/2020 | Davis, always provides top-notch and timely support. His professionalism and patience should be used as a model for other technicians. |
1/30/2020 | Thanks for the great customer service and helping me resolve the problem this morning with connections! |
1/29/2020 | Quick response and resolution! |
1/29/2020 | Thanks Erick & Davis - all seems to be good now!!! Beth |
1/29/2020 | fast and efficient |
1/29/2020 | Fast response, thank you for resolving the issue! |
1/29/2020 | Fast! thank you |
1/29/2020 | Because yall cool and all that |
1/28/2020 | He didn't give up. |
1/28/2020 | IQ tried to help as best as they could, but we discovered it was something the institution could fix. Thanks! |
1/28/2020 | My problem was taken care of. |
1/28/2020 | ImageQuest was very help and quick. I appreciate it. |
1/27/2020 | Quick Response |
1/27/2020 | Keith is awesome! Always informative, respectful and attentive. Top notch. |
1/26/2020 | Nice guys and resolve my issue efficiently and quickly without any weight. |
1/24/2020 | Davis wrapped this up quickly and appeased my growing frustration with the whole situation. Thank you! |
1/24/2020 | The team at ImageQuest is always very responsive & polite. I give you guys Thumbs Up all the way! |
1/24/2020 | My problem was corrected timely. Thank you |
1/24/2020 | Awesome!!! |
1/23/2020 | He remained on the job until it was complete |
1/22/2020 | thank you for helping us!!! |
1/22/2020 | Jason did a great job, as always! |
1/22/2020 | Service was done expeditiously and personally. |
1/22/2020 | Davis is the best! |
1/22/2020 | Davis is AWESOME! |
1/22/2020 | As always, Keith was very helpful and knowledgeable! |
1/22/2020 | Thanks! |
1/22/2020 | Great. Thanks for your help! |
1/22/2020 | Jameson was great! |
1/22/2020 | The issue was resolved, i appreciate the assistance. |
1/21/2020 | After Lori researched she found the issues & was resolved immediately in a very timely manner. She is great! Thank you Lori. |
1/21/2020 | Jason was awesome and super fast! |
1/21/2020 | Speedy help on a huge ask and got even hugER help from JZ! Thanks IT! |
1/21/2020 | Great work! thanks! |
1/21/2020 | Mr. Burgess fixed the issue with out a second breathe! |
1/20/2020 | Jason was awesome! Handled my request with precision and professionalism! |
1/20/2020 | Quick, efficient, polite, effective! |
1/17/2020 | Keith was very helpful and pleasant to work with! |
1/17/2020 | Quick and painless! Thanks Erick!! |
1/17/2020 | Whoop Whoop Davis! Thanks!! |
1/17/2020 | awesome people who help promptly! |
1/17/2020 | Perfect again! Thanks Erick |
1/17/2020 | Perfect Erick, thanks!! |
1/16/2020 | Keith was great. Friendly and interactive with customers. |
1/16/2020 | Thanks Erick for always helping me out. You guys ROCK! |
1/16/2020 | Davis was most helpful Very efficient. |
1/16/2020 | same person both times i needed assistance, issue was resolved both times. Thank you |
1/16/2020 | Great response time, problem solved, Erick did a great job! |
1/16/2020 | Thanks Michael!! |
1/16/2020 | You fixed it. |
1/15/2020 | Quick and helpful response. |
1/15/2020 | Jameson was very helpful and got the situation resolved quickly. |
1/15/2020 | fast and friendly!! |
1/15/2020 | Jason is always so great! He is so easy to work with! 10/10! |
1/15/2020 | Jameson was extremely helpful and patient. Thank you for all of your hard work! |
1/15/2020 | quick and friendly service! |
1/15/2020 | Daniel was very prompt and efficient. |
1/14/2020 | Keith gave me a couple of ways to solve my question ๐ |
1/14/2020 | Erick was polite, patient, and fast. |
1/13/2020 | GREAT JOB |
1/13/2020 | Perfect, thanks Keith!! |
1/13/2020 | Our experiences are always spot on! Thank YOU!!!!! Heart Heart |
1/13/2020 | Jason is the best ! |
1/13/2020 | Jason took the time to figure out all the issues :)!!!! |
1/13/2020 | Fast and nice |
1/10/2020 | Quick and easy... |
1/10/2020 | Erick did a superb job solving my problem! |
1/9/2020 | Thanks for taking care of this so quickly, it is a big help!! |
1/9/2020 | Received call as requested and issue fixed within 20 minutes as directed by rep. |
1/9/2020 | Davis was a huge help! |
1/9/2020 | My experience was great because they got to me with a solution very quick. |
1/8/2020 | Perfect info Michael, thank you! |
1/8/2020 | AMAZING TEAM WE HAVE HERE |
1/8/2020 | Jason resolved my issue as usual. Thank you so much |
1/8/2020 | Keith was very helpful and kind. Great customer service! |
1/8/2020 | Courteous and Efficient |
1/7/2020 | Keith is amazing!! You are lucky to have him on your team!!! n |
1/7/2020 | Working like a charm, thanks Jameson! |
1/7/2020 | Thanks for the quick answer Michael!! |
1/7/2020 | You already know, Brad is a ROCK STAR!!! |
1/7/2020 | Courteous and efficient |
1/7/2020 | Erick took controlled, explained each step as we went through the setup and did a great job. Thank you Erick |
1/7/2020 | Awesome! Not sure why there is a 5 minute delay on the server though. |
1/7/2020 | Found the problem fast and efficiently. |
1/7/2020 | Erick was great, he resolved this issue after multiple others were unable. thank you! |
1/7/2020 | Erick was very helpful. thank you. |
1/7/2020 | Fast and easy |
1/7/2020 | Thanks Jameson!! |
1/6/2020 | Michael Beach did a great job and was so nice to work with. Thank you so much Michael!! |
1/6/2020 | We got 'er done! Scan works again. Thanks |
1/6/2020 | Thank you for the promptness. |
1/6/2020 | Thanks so much! |
1/6/2020 | Left message, and phone call was returned fast. Fixed issue in one call. |
1/6/2020 | Great Customer Service. Very Friendly and Professional and quick to respond! Thanks Again ~ |
1/6/2020 | Fast...accurate...courteous! |
1/6/2020 | Because of Erick!!!! |
1/6/2020 | My question was answered ๐ |
1/3/2020 | The problem was ultimately resolved. |
1/3/2020 | great thanks |
1/3/2020 | Rep was awesome |
1/3/2020 | Excellent job. Fixed my problem |
1/3/2020 | they are very patient and helpful, I appreciate IT SO much! |
1/3/2020 | My experience was great because the issue was resolved. |
1/2/2020 | Keith is awesome! |
1/2/2020 | Keith was very friendly, competent, and quick! |
1/2/2020 | The Image Quest team member was friendly and VERY HELPFUL. Thank you! |
1/2/2020 | Thanks for re-imaging perfectly Todd!! |
1/2/2020 | very knowledgeable and able to help |
1/2/2020 | My experience was great because my request was handled in an expeditiously manner |
1/2/2020 | My experience was great because you fixed my problem and also explained how you did it so I could help my coworker! |
1/2/2020 | Thanks Tyler |
1/2/2020 | Good Job Keith, thank you!! |
12/30/2019 | Thanks, Jason! |
12/30/2019 | Great |
12/30/2019 | Jameson fixes my problem and was really nice! |
12/30/2019 | 6:41 am in AZ and they released the blocked email from a client that sent in info to me. The concern was they didn't do it on Friday, it was my second attempt to ask them. |
12/27/2019 | Quick response to the request. Thank you. |
12/27/2019 | Keith was awesome. Very patient and helpful! |
12/27/2019 | The technician was very helpful and followed up to see if he could be of more assistance. |
12/26/2019 | Jason was quick to find the problem and set me up to be able to work until he could alert Rob C. that our internet was down. I was able to continue to work through the time it took to fix the problem. Great job Jason! I appreciate your professionalism and great work. |
12/26/2019 | Fast and reliable answers |
12/26/2019 | Jameson had the solution quickly and fixed several machines in a timely manner. Thank you!!! |
12/23/2019 | My Scanner settings were installed quickly. |
12/23/2019 | Daniel always does a great job |
12/23/2019 | Thank you for your help. |
12/23/2019 | Call was answered quickly and problem resolved right away |
12/23/2019 | Fast and efficient at resolving the issue |
12/20/2019 | Call back to me within 4 hours of request. Keith was informative, helping where he could. He suggested further steps and who to contact. All good. Thanks! |
12/20/2019 | Great! thanks |
12/19/2019 | Help Desk Rep fixes my issue and was patient |
12/19/2019 | My problem was fixed. |
12/18/2019 | Item resolved in a timely manner. thank you. |
12/18/2019 | Stephen explains and teaches things so well~~ Thank you!! |
12/18/2019 | problem solved...fantastic |
12/18/2019 | It was a fast resolution which makes my day easier! |
12/17/2019 | Thanks Josh!! |
12/17/2019 | Keith made my day!! Frustrated, headache, etc...from the beginning he made me laugh and although he worked hard to resolve my issue, it wasn't done but he left further resources for me. He is a very kind, patient and intelligent young man. Keith is awesome and definitely a keeper for your team. |
12/17/2019 | Keith Cagle is awesome! |
12/17/2019 | always awesome ! thank you so much for checking. |
12/16/2019 | Quick and easy.... |
12/16/2019 | I put in a ticket and within minutes got a call from Keith with a resolution! |
12/16/2019 | Mr. Michael Beach was able to help diligently. |
12/13/2019 | Thanks Michael!! |
12/13/2019 | The team came and gave me the website to use for the product and then I got logged into it successfully. Thanks IT team!!! You guys rock. |
12/12/2019 | Awesome job!! |
12/12/2019 | Very nice and helpful. Took his time to explain and walk me thru everything |
12/12/2019 | Great service as always! thanks Erick! |
12/12/2019 | The team fixed my problem very timely and it is appreciated. Best IT Staff ANYWHERE. |
12/11/2019 | Keith is always prompt and helpful, thanks! |
12/11/2019 | I appreciate Davis taking time to check for viruses and malware in my computer. Looks like I'm good to go. |
12/11/2019 | Quick response and easy to follow action steps. Good communication. Thanks! |
12/10/2019 | my querry was looked after from every angle. |
12/10/2019 | awesome, thanks |
12/10/2019 | ๐ |
12/10/2019 | Always EXCELLENT service! |
12/10/2019 | Fast service got my salesman up and printing on no time! |
12/9/2019 | Thanks Jameson!! |
12/9/2019 | Thanks Keith!! |
12/9/2019 | fast |
12/9/2019 | My experience was very good because they were prompt and explained what it was and provided an alternative option which was understandable to me. Appreciate it. |
12/9/2019 | Davis was very good at working through our issue |
12/9/2019 | Thanks Jameson!! |
12/9/2019 | agents were very friendly and polite! |
12/9/2019 | Issue is company wide. livechat service is experiencing an outage. advised user to call back in a hour or so if issue persist. We didn't get it fixed but he did take the time to look into it. |
12/6/2019 | fast, knowledgeable assistance. |
12/6/2019 | I can print again, totally satisfied |
12/6/2019 | Everyone is always so nice and helpful. Whatever it is you need, they get it done rather quickly. |
12/6/2019 | Prompt and super helpful so I do not lose continuity of work. |
12/5/2019 | The IT team moved quickly to resolve my issue. |
12/5/2019 | My experience was great because I got the immediate help I needed in a professional manner. |
12/4/2019 | IT solved my problem and now I can fax with my Softlinx fax. Thankful |
12/4/2019 | Thanks Erick!! |
12/4/2019 | Thank you for the speedy response! |
12/4/2019 | Thanks for your quick response in resolving an important email that keeps going to my Junk Mail. |
12/4/2019 | issue resolved but thanks for the follow up |
12/4/2019 | The email address was updated in a very short time period. I truly appreciate your help. |
12/4/2019 | thanks for the quick follow up and resolution |
12/4/2019 | Erick is always great to work with. Very professional and always helpful! |
12/3/2019 | It totally solved for the problem. Thank you IT Dept. |
12/3/2019 | Jason is super helpful as always! Very fast to response and always knowledgeable |
12/3/2019 | Guy was awesome and provided a lot of helpful information |
12/3/2019 | As always, problems are quickly solved. |
12/3/2019 | Thanks for your quick response! |
12/3/2019 | Thanks. Appreciate the quick response and fix. |
12/2/2019 | Excellent service!! |
12/2/2019 | Fast action! Thanks |
12/2/2019 | Josh called within 15 minutes of my email request. He was able to add the drives successfully. Thanks |
12/2/2019 | Jason you were so fast on this thank you it was slowing my email down! |
12/2/2019 | My issue was resolved quickly and correctly!. |
12/2/2019 | It is fixed. |
11/27/2019 | called BACK AND WE HAD IT ALREADY WORKING!!! |
11/26/2019 | Erick knows what to do. Thanks!! |
11/26/2019 | Fixed my issue quickly. Thank you! |
11/26/2019 | Quick service |
11/25/2019 | Jason and Jameson were helpful, patient and worked on resolving my IT issues. My Ring Central hung up on Jameson but when I called back the team took my info and Jason was able to assist me. |
11/25/2019 | Quick and easy to take care of issue |
11/25/2019 | Thanks Keith!! |
11/22/2019 | Very nice Davis! Thanks!! |
11/22/2019 | Always quick and easy, thanks guys! |
11/22/2019 | It was completed quickly! Thank you! |
11/22/2019 | I could not remember my login because my password had changed. I locked myself out of my computer and you guys helped me to change my password to be able to log back in. |
11/22/2019 | Erick was wonderful and very helpful! Thank you |
11/21/2019 | Davis was so patient with me as we tried all the aspects of a new computer to make sure they worked. I appreciate the time he took to help figure out my two different Microsoft accounts and how they correspond to my apps. Thank you! |
11/21/2019 | My experience was great because he fixed by 2 part authentication on my phone and it works NOW. |
11/21/2019 | of your great HELP DESK staff !! |
11/21/2019 | Michael was very professional and efficient with the support request today. BIG Thank you! |
11/21/2019 | Jason went above and beyond helping me by calling the HR and getting me a solution. Very thankful. |
11/20/2019 | Keith was very helpful, following up with me over the course of two days to ensure that my issue was resolved. Thanks! |
11/20/2019 | Great |
11/20/2019 | Super easy resolution! |
11/20/2019 | Thank you - vast and courteous as usual. |
11/20/2019 | Thank you for being so quick! |
11/19/2019 | Quick response / fixed issue |
11/19/2019 | My Signature is good again on emails,Thanks to Erick Burgess |
11/19/2019 | Erick was fantastic! Very patient and helped me resolve multiple issues with one call. Thanks Erick!!! ๐ |
11/19/2019 | Promptness, ease of web application |
11/19/2019 | Quick resolution back to work. Thanks |
11/19/2019 | My issue was resolved in a very timely manner, thank you |
11/18/2019 | Great service and glad to be back up and running..... |
11/15/2019 | Thanks for your help and following up on my questions! |
11/15/2019 | Michael is the MVP. Always super helpful if I need help from ImageQuest. |
11/15/2019 | Jason was super friendly and helpful. Keep up the amazing work over there! |
11/15/2019 | Super job Michael! Thank you!! |
11/15/2019 | Very efficient and resolved quickly. |
11/14/2019 | Jason is great! |
11/14/2019 | Daniel was able to get my phone line up and working. I was unable to hear incoming callers. As you can imagine, this was a major inconvenience. Everything is so much better now! ๐ |
11/14/2019 | Erick is Great!!! |
11/14/2019 | Fast and prompt to resolve the issue! Thanks, Keith! |
11/14/2019 | Keith was helpful and courteous and solved my problem quickly. |
11/14/2019 | My call was answered with only a short hold period. There was not a tech available to help me, but my call was returned promptly and Jason solved my problem quickly. |
11/14/2019 | I was extremely frustrated and let that affect my tone. Even though he could have been, Erick was never less than polite and did his best to resolve the issue. |
11/13/2019 | every thing was good |
11/13/2019 | Josh Quigley is wonderful and always has the optimal outcome when any project he is involved with requires technical expertise. He is a pleasure to work with always. |
11/13/2019 | He fixed my problem on the first call |
11/13/2019 | Rep I spoke with was great. Got my issues resolved in a timely manner |
11/13/2019 | Erick is the man! Super fast and helpful |
11/13/2019 | Thank you for your quick, courteous and helpful response to my request to have an email released from quarantine. |
11/13/2019 | Resolved issue before I even knew there was an issue |
11/12/2019 | Once again you always come through! Love, love, love! |
11/12/2019 | Thanks to everyone for their help!!! |
11/12/2019 | Excellent Prompt Service |
11/12/2019 | Thanks Stephen. Appreciate the thorough research and great explanation. |
11/12/2019 | It was prompt and effective. |
11/11/2019 | Thanks! |
11/11/2019 | Erick was fantastic, patient and helpful! Great job! |
11/11/2019 | Jameson is always pleasant and works to get our issues resolved as quickly as possible. |
11/11/2019 | Fast, easy, and my tech was great! |
11/11/2019 | Michael was great - thanks |
11/11/2019 | Awesome thank you |
11/11/2019 | Jason Zumbro is the BEST! |
11/8/2019 | Working perfectly, thank you Todd!! |
11/8/2019 | Jameson was polite and patient. He helped me with my needs with ease. Thank you |
11/7/2019 | Image Quest is always ready to help......staff is just awesome!! |
11/7/2019 | Excellent Jameson! Thank you so much, that really helped us out! |
11/7/2019 | Thank you for taking care of this |
11/7/2019 | Fixed problem fast |
11/6/2019 | Fast and easy fix, thanks guys! |
11/6/2019 | Erick is a rock star as always. |
11/6/2019 | Thanks-just wanted to be sure |
11/6/2019 | Quick call back time got me back to work! |
11/6/2019 | Thanks for speedy accurate setup Erick!! |
11/6/2019 | My experience was great because the problem was quickly resolved and the team's very accommodating. Keep it up! |
11/6/2019 | Demarcus was super helpful in getting to the bottom of the issue. Very much appreciated. |
11/5/2019 | Painless process now. Thank you very much! |
11/5/2019 | Michael kept working until he had the issue resolved. Thank so very much! |
11/5/2019 | quick response time |
11/5/2019 | Thanks! |
11/5/2019 | very knowledgeable and an awesome guy! |
11/5/2019 | ๐ |
11/5/2019 | Thanks for excellent service. |
11/5/2019 | Always helpful. Took the time to review all my settings and educated on ways to fix if needed on my own. |
11/4/2019 | Ticket resolved fast. |
11/4/2019 | Got it right - tested it thoroughly - well deployed. |
11/4/2019 | im really bad at giving any sort of reviews but he helped and fixed the issue and im very appreciative, thank you. |
11/4/2019 | Erick was able to change my password, allowing me to log into the server ๐ |
11/1/2019 | Thanks for the quick response! |
11/1/2019 | Looks great Michael! Thank you for the speedy setup!! |
11/1/2019 | Jameson was so helpful and patient!!! |
10/31/2019 | rather than just fixing the problem, I was shown how to avoid problems in teh future. |
10/31/2019 | Daniel is awesome! |
10/31/2019 | My problem was solved and you were able to recover all of my emails. Thanks . A great team at work. Ted |
10/31/2019 | Michael was great...seemed to know Mac's too!! |
10/31/2019 | My computer is working perfectly now |
10/31/2019 | I had a problem with my authenticator app. My call was answered quickly and my problem was resolved easily and courteously! |
10/31/2019 | My experience was great because we only needed to unlock my computer. |
10/31/2019 | Michael very quickly helped me and solved both the issues I had. Friendly guy! |
10/31/2019 | Mr Quigley got the job done quickly, and professionally with his "Can Do" attitude! He deserves a medal or ten. |
10/30/2019 | Milton was very helpful and courteous! |
10/30/2019 | Thanks! |
10/30/2019 | Thank you! |
10/29/2019 | It was a quick and effective response! |
10/29/2019 | Michael was delightful! |
10/29/2019 | Thank you |
10/29/2019 | I think I spoke to Erick and he was super nice! |
10/29/2019 | Answered me promptly after scaring me with this lol. |
10/29/2019 | They were able to fix my issue and get back to me promptly |
10/29/2019 | Thank you! |
10/29/2019 | Thank you |
10/29/2019 | Helped me resolve my problem. |
10/28/2019 | thank you for being so quick and efficient - as always! |
10/28/2019 | Thank you!!! |
10/28/2019 | thank you!!! |
10/28/2019 | Thank you!!!! |
10/28/2019 | Erick resolved the main issue with quickness - Davis jumped in to offer backup. Great teamwork getting the problem fixed! |
10/25/2019 | Speedy response time and great communication. Thanks so much!! |
10/25/2019 | Promptly resolved the issue. |
10/25/2019 | simple and easy |
10/25/2019 | Always on yall's game. Thank you. |
10/25/2019 | Quick and easy! |
10/25/2019 | Thanks for taking so much time to help me this morning Erick! |
10/25/2019 | Thanks to DeMarcus Brown for his assistance in getting our team back up and running with InContact phone system yesterday. |
10/24/2019 | Michael worked throughout the day to resolve my issue, which he did. You are a lifesaver!!! Thank you. |
10/23/2019 | Quick Response Time!! |
10/23/2019 | It was a little frustrating thinking I was going to have to put my password in all the time to log in to Word but the IT tech guy went above and beyond and helped me out. Thank you! |
10/23/2019 | Thank you for the fast response! |
10/23/2019 | Thank you for the quick response! |
10/22/2019 | Lori was a huge help recovery a file. Appreciate all the help she has provided! |
10/21/2019 | Thank you for the fast response and solution to my Email!! |
10/21/2019 | Erik was very professional, kind, and patient. He helped resolve the problems. |
10/21/2019 | quick and easy - didn't even need to talk to anyone after my initial call. Thank you! |
10/18/2019 | Davis does top-notch work! He understands our environment, has a great attitude, and works well under pressure. I always feel like we are in good hands when he answers the phone. |
10/18/2019 | It was operator error, that means the situation was corrected before Image Quest assisted. |
10/18/2019 | Thanks for fixing my Adobe issue |
10/18/2019 | Erick fixed the problem quickly. Thank you! |
10/17/2019 | resolved my issue right away . TY |
10/17/2019 | Very quick to respond and identify the solution |
10/17/2019 | please keep these people from scamming our email |
10/17/2019 | Thanks for all you do to take care of our team! |
10/17/2019 | Just an FYI- This message came to my 'Other' folder, not 'focused'. |
10/17/2019 | Response time and correction of problems. Update |
10/16/2019 | tHANKS FOR GREAT SERVICE |
10/16/2019 | As always, the IT team delivered great service. I cannot tell you how helpful it is for the HR staff to have access to Adobe Pro. |
10/16/2019 | Very timely response |
10/16/2019 | Why does things like this happen? I tried for an hour to access Google web browser before contacting you. Oh well, it is working now. |
10/15/2019 | Thank you!! |
10/15/2019 | Thanks! |
10/14/2019 | Josh is great at what he does and he is responsive during emergencies |
10/14/2019 | Thank you VERY MUCH! |
10/14/2019 | Thanks! |
10/11/2019 | You guys always ROCK! |
10/11/2019 | as always, fast and courteous service |
10/11/2019 | Fast and quick resolution to this unexpected issue made my Friday better! |
10/11/2019 | Perfect Michael, thanks! |
10/10/2019 | It was solved fast, without any hassle. |
10/9/2019 | It appears problem was resolved. Thanks! |
10/9/2019 | Excellent service! |
10/9/2019 | Always receive excellent service with ImageQuest:) |
10/9/2019 | Showed/walked me through the steps to be able to complete myself going forward. |
10/9/2019 | Great as always |
10/9/2019 | Thanks for your Help! |
10/8/2019 | Erick is always great at getting our issues resolved. |
10/7/2019 | Thanks Michael!! |
10/7/2019 | Fast and easy! |
10/4/2019 | Issue was resolved quickly ๐ |
10/3/2019 | Mr Brown was able to get in and fix my issue right away. there was no down time. |
10/3/2019 | Erick is Awesome! |
10/3/2019 | Figured out what wiring was incorrect, thank you |
10/3/2019 | Thanks fir (Solving) the mystery, Erick!!! |
10/2/2019 | Called me back within 10 minutes and got my issue fixed! Thank you!! |
10/2/2019 | Thank you for your help! YOUR STAFF are always so pleasant to speak with! |
10/2/2019 | My issues was resolved in a timely manner. Technician was kind and knowledgeable. |
10/1/2019 | fast and friendly |
10/1/2019 | Erick is always super helpful and solves all issues with speed and accuracy. Thank you!! |
10/1/2019 | You fixed it all! |
9/30/2019 | Thanks Jameson!! |
9/30/2019 | Erick was great and saved the day! |
9/30/2019 | Thanks! |
9/29/2019 | Prompt response on a weekend and Davis was very detailed in telling us how to safely get the computer back after the power failure. Thank all of you so much. |
9/27/2019 | My experience was great because they quickly brought me what was needed! |
9/27/2019 | Thanks for the quick response and guidance on the questionable email I received. |
9/27/2019 | The issue was handled quickly. |
9/26/2019 | Michael was super understanding and patient with me. |
9/26/2019 | Davis was exceptional! He kept at it until we figured it out! |
9/26/2019 | Quick resolution |
9/26/2019 | Whoop Whoop Joshua!! Thanks so much!! |
9/26/2019 | Great thank you! |
9/26/2019 | thank you |
9/25/2019 | Thanks Michael! |
9/25/2019 | "Sad part is I called about 1:30 gave Sosha info and I did not get a return phone call. I called back 3 hours later, and Michael fixed my problem quickly." |
9/25/2019 | Very helpful, resolved the issue in a few minutes. |
9/25/2019 | Everything was handled in a professional manner and the issue was quickly resolved |
9/25/2019 | Very good |
9/25/2019 | Jameson finally got my computer fixed so that I can have multiple windows open and they don't get caught behind other documents and open in normal 100% view vs 250% view and my printer fixed so it only prints on one side. Thank you Thank you Thank you! |
9/25/2019 | Erick is always Awesome and fixes my issues ASAP! Wonderful IT |
9/24/2019 | Good Job Michael, thank you!! |
9/24/2019 | Question was resolved very quickly!! Thanks!! |
9/24/2019 | Erick is efficient and accurate as usual!! Thank you! |
9/24/2019 | Erick is great |
9/23/2019 | Erick is always very helpful! |
9/23/2019 | quick |
9/23/2019 | Erick's immediate help on this issue is very appreciated! My users are quite happy and able to get parts out the door. Thank you!! |
9/20/2019 | Professional quick to solve the problem |
9/19/2019 | Thank you so much! |
9/19/2019 | IT personnel professional and personable! Clear and helpful. |
9/18/2019 | The support at IQ is always exceptional. |
9/18/2019 | They quickly got me what I requested |
9/18/2019 | Spoke to an IT Tech that was very helpful in setting up my two monitors, so I can view different items on each monitor. |
9/17/2019 | All good |
9/16/2019 | It was handled very quickly! |
9/16/2019 | Davis followed up. |
9/16/2019 | Image Quest made it easy to complete this task!! They logged in and got everything working! Just great!! |
9/16/2019 | As Usual very helpful with my problems. |
9/16/2019 | Thank you! |
9/16/2019 | Appreciate you Davis!! |
9/13/2019 | Immediate response. Keep up the good work Lori ๐ |
9/13/2019 | People can hear me clearly, muffled sound has gone away |
9/12/2019 | Quick response |
9/12/2019 | my experience was great because it took over an hour however all faxing, scanner, email add on were all complete and this has been on on going issue since last week. |
9/11/2019 | Thanks! |
9/11/2019 | My email was fixed !! ๐ |
9/10/2019 | Thanks Guys |
9/10/2019 | I got a timely response to my request and the tech was accommodating. |
9/10/2019 | Stephen is always my hero when I need him. Thanks, Stephen! |
9/10/2019 | Working like a charm! Thanks Todd! |
9/9/2019 | The response/action was fast. |
9/9/2019 | Great job! |
9/9/2019 | Thank you! |
9/6/2019 | Thanks for the quick response, as always. |
9/6/2019 | thanks! |
9/6/2019 | Erick was awesome! |
9/6/2019 | Thanks for saving the day Davis!!!! |
9/5/2019 | The technician resolved my issue quickly and effectively. |
9/5/2019 | Great as always! |
9/4/2019 | Problem was handled swiftly and with clear communication. Great job! |
9/4/2019 | Great! |
9/4/2019 | Wonderful!! Because he was courteous and professional, and got the job done i needed. |
9/4/2019 | The issue i was having was resolved! Thank you! |
9/3/2019 | Everything was resolved:) |
9/3/2019 | Erick did a great job of checking to make sure that the suspect emails had not caused any damage. |
9/3/2019 | thank you so much Erick !!!!!! |
8/30/2019 | Thanks Jameson!! |
8/30/2019 | This printing issue was resolved. |
8/30/2019 | Lori was awesome in helping me with this issue. I had hundreds of notifications from the same person coming in every 10 min. She saved me!! |
8/30/2019 | Perfect, thank you!! |
8/30/2019 | Perfect Davis! Thank you for handling so quickly! |
8/29/2019 | Image Quest comforts the frustration of our selves when our computers act up. |
8/29/2019 | Erick was pleasant and quick, got me back up and running.. |
8/29/2019 | DeMarcus is always quick to resolve my issue, and does it with a smile on his face. |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | It was great got me right into Snap Big Thanks:) |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Good |
8/29/2019 | always done promptly and with great energy! Thank you. |
8/28/2019 | I can now access the drive that has proprietary data that I need to function in my position. I can also save, delete and change the data as needed which before I could only save and not even that for a changed file. |
8/28/2019 | I was very impressed with how quickly my request was addressed, the prompt follow up and amount of avenues tried in order to resolve. I was pleased with the follow up to make sure all was well. |
8/28/2019 | Great thank you so much for the assistance |
8/28/2019 | As always, Lori was very helpful. This was done very quickly, as well. We appreciate all of your help!:) |
8/28/2019 | Davis was great - I greatly appreciate that my computer was up and running this morning, he went above and beyond. Thanks a million! |
8/27/2019 | Quick response. |
8/27/2019 | Perfect, thanks Davis!! |
8/27/2019 | Thank you Angie! |
8/26/2019 | Damian was able to take care of my call and fix it. He also tested it on the spot to make sure I was good to go. |
8/26/2019 | Thanks Erick! Happy Monday! |
8/23/2019 | Perfect! Thanks Damian!! |
8/23/2019 | Thanks! |
8/23/2019 | Thank you |
8/23/2019 | This was done in a very timely matter. We appreciate all of your help! ๐ |
8/22/2019 | Thanks Damian!! |
8/22/2019 | Super customer service! Many thanks to Damian. |
8/21/2019 | The issue was resolved quickly and efficiently! ๐ |
8/21/2019 | Davis was very quick & effective in fixing my situation. Receptionist Johnathan was very nice as well. Thank you |
8/21/2019 | Thanks for the quick response! |
8/21/2019 | Daniel was so nice in coming over to assist Christi. He kindly explained that the software was already downloaded on the computer. |
8/21/2019 | Thank you so much for the quick response to installing software files that required an administrator. |
8/20/2019 | Always prompt response with a solution! Thank you! |
8/20/2019 | Image Quest repaired the issue! Thanks. |
8/19/2019 | He was sooo patient and completed his task. Great guy! |
8/19/2019 | He fixed my problem. |
8/19/2019 | Erick is super helpful and quick to respond. |
8/17/2019 | Very thorough |
8/16/2019 | Very Quick response and resolution. |
8/16/2019 | we got it worked very quickly Damian is Awesome ! |
8/16/2019 | It was a very quick turn around, and we got exactly what we needed. |
8/16/2019 | Looks like everyone is now able to receive our invites- that was a quick fix- thank you Amy and Brad!!! |
8/16/2019 | It was fast! |
8/15/2019 | The Field Services team is AWESOME!!! |
8/15/2019 | Excellent! Very timely & very much appreciated! Thanks! Beth |
8/15/2019 | The (ImageQuest) Verus IT team is the best! ๐ |
8/15/2019 | Jimmy Johns fast service! |
8/15/2019 | Quick response |
8/14/2019 | worked with Damian today. Great disposition with thorough knowledge of the system and how to help with my situation getting access to the fax e-mail for our system. He was also able to give me the name of our account manager so that I could talk with him and order a headset for my phone. Great experience! |
8/14/2019 | Mr.King was professional and made sure the process was easy enough, the experience was as if I did not have an interruption through the day, quick fast and easy! Thanks for all your help. |
8/14/2019 | Great thank you |
8/14/2019 | This was a 15 round heavyweight battle and Erick was up for it. Thank you! |
8/14/2019 | Mr. Fitzgerald took him time explaining everything to me and staying with me to make sure everything was running smoothly |
8/14/2019 | My issue was resolved and the technician was excellent. |
8/14/2019 | Great thank you |
8/13/2019 | Thanks for being patient and helpful Damian!! |
8/13/2019 | great! |
8/13/2019 | Good Job Jameson!! Thanks!! |
8/13/2019 | Even though issue was difficult, Damian was patient and worked with me until the job was complete and issue fixed. |
8/13/2019 | we received the SNAP agent access logins timely as needed, thank you |
8/12/2019 | Not sure why this software continues to fail to load but Erick was able to restore it to functioning state. |
8/12/2019 | Thank you Brad!!! |
8/10/2019 | Technition was excellent to work with |
8/9/2019 | The (ImageQuest at) Verus IT Team is very helpful and friendly! |
8/9/2019 | Prompt service. Thank you ! |
8/9/2019 | Josh was quick and very helpful in resolving my issue. Thanks!!! |
8/8/2019 | As always, a great experience! |
8/8/2019 | JAMESON ROCKS |
8/8/2019 | He fixed my problem within 2 minutes! |
8/8/2019 | Mr. Broadway is extremely helpful. He's always a delight. |
8/72019 | He was so helpful and patient |
8/72019 | Employee attended directly to my needs. |
8/72019 | Good Job JAMESON!! Keep it up! |
8/72019 | Quick and correct! Thank you Davis!! |
8/72019 | Thank you |
8/72019 | Thank you |
8/72019 | Thank you |
8/6/2019 | Damian is the BOMB! Thanks so much! |
8/6/2019 | Thanks! |
8/6/2019 | Jameson Fitzgerald was very helpful and explained the difference of the software we use and possible causes of my problem. I don't think we really know why I was having an issue but I am glad that some type of solution was found so that I can continue my daily tasks. So far, no problems. THANKS TEAM! |
8/6/2019 | Erick was very nice and helpful. |
8/5/2019 | Thanks for being available, Davis! |
8/5/2019 | Did a great job of helping me get back on track!!! Had customers waiting for me!!! |
8/2/2019 | Your quick response. |
8/1/2019 | Good Job Erick!! |
8/1/2019 | Thanks Erick!! |
8/1/2019 | Thank you for keeping me updated |
8/1/2019 | It was a company wide issue |
8/1/2019 | Eric was so helpful and patient. Thank you!! |
8/1/2019 | Thank you. |
7/31/2019 | Very helpful and nice |
7/31/2019 | Quick and accurate Thanks |
7/31/2019 | Great experience, I got to know Daniel a bit better, he taught me things about IT I did not know about. Thanks guys! and girl!!!! |
7/31/2019 | The problem was handled quickly and efficiently. |
7/31/2019 | You guys are awesome! |
7/31/2019 | As always, Erick was efficient and professional |
7/30/2019 | Davis was able to remote into my laptop and discover the problem with my printer. He was kind, professional and resolved my problem fairly quickly! |
7/30/2019 | Excellent Jameson! Thanks! |
7/30/2019 | Courteous and helpful. I am not sure if asset inventory is image quest's responsibility or out in house iT dept but i appreciate you asking about it. |
7/29/2019 | Image quest know the answers. |
7/29/2019 | My experience was great because Angie worked tirelessly to resolve the issue, even following up twice. Great service! |
7/29/2019 | Erick was very quick and responsive. Much appreciated! |
7/26/2019 | Excellent |
7/26/2019 | Awesome and fast as alwats! |
7/25/2019 | Perfect Angie, thank you!! |
7/25/2019 | The representatives was very knowledgeable about the issue, stayed on the line until the issue was fixed. You're doing a great job! |
7/25/2019 | Greatly appreciate the last minute request that you attended to. Thank you! |
7/25/2019 | Thanks so much for your assistance! Beth |
7/25/2019 | always helpful and very kind folks! Thank you! |
7/25/2019 | Davis is very pleasant to work with and was able to fix the problem quickly. |
7/24/2019 | Quick response. |
7/24/2019 | Erick was kind and knowledgeable and didn't have a problem sharing his information with me. |
7/24/2019 | The Help Desk was friendly and quick to return my call, and followed up with me to ensure that the issue was resolved. |
7/24/2019 | The problem was fixed within 30 seconds and I now know how to tackle it myself in the future. Thanks! |
7/24/2019 | Easy!! |
7/24/2019 | Pleasant and explained the situation of what caused my issue. |
7/23/2019 | It was completed very quickly. |
7/22/2019 | Technition was very helpful and addressed my concerns in a timely manner. |
7/22/2019 | Thanks Angie for helping this be quick and painless!! |
7/22/2019 | so helpful and professional! |
7/22/2019 | Love the follow up on an issue that I was not resolved by a different vendor. Thank you! |
7/22/2019 | Damian was very helpful and got my connection fixed. |
7/22/2019 | Thanks Josh for being prepared and executing timely! |
7/21/2019 | He was patient with trying to get our new scanner to work. |
7/21/2019 | The issue has been resolved. |
7/19/2019 | Perfect, Thanks Jameson!! |
7/19/2019 | Thank you so much for the amazing customer service and attention to detail. You guys are awesome and we are very grateful! <3 cat@mantis |
7/19/2019 | Daniel did such a great job of helping me get everything hooked up the right way. He was very thorough and had patience with me. I'm thankful he helped me through this. |
7/19/2019 | The problem was resolved timely |
7/18/2019 | Thanks for acting so quickly after hours. |
7/18/2019 | Davis Houk, in a person, is what made it so great. He was technically capable and willing to help me with a critical software issue involving not just my desk set, but the server and drive the software is loaded. He was willing to stick with the problem until the issue was resolved which took at least an hour. I was frantic as loss of this software was going to cost my firm addition money to not function immediately. I can't say good enough things about his competency, willingness to listen and comprehend, and patience with a distressed customer. |
7/18/2019 | Damian was very helpful! |
7/18/2019 | Fast and professional |
7/17/2019 | prompt response. |
7/17/2019 | Knew exactly what he was doing and resolved the problem promptly! Great work! |
7/16/2019 | VERY QUICK!!! |
7/16/2019 | Erick gets the issue working every time! |
7/16/2019 | email working great, thank you! |
7/16/2019 | Davis was easy to work with and knowledgeable. Thanks for the help. |
7/15/2019 | Erick gets the issue working every time! |
7/15/2019 | The guy you sent was very friendly and helpful |
7/15/2019 | quick response time. thanks! |
7/15/2019 | Because ImageQuest ROCKs with Knowledge! |
7/15/2019 | Polite and quick service! |
7/12/2019 | Erick was able to quickly get Citrix up and running with WellSky's SAMS so I am back in business! Thanks a bunch! |
7/12/2019 | The problem was resolved! Thanks so much! |
7/12/2019 | Very fast. thanks! |
7/12/2019 | Awesome!!!! Very patient and got it to finally work!! Really appreciate it! |
7/11/2019 | Thanks for remembering to follow up on his and get it done! Beth |
7/11/2019 | Erick was great to work with! |
7/11/2019 | Very helpful & fast to resolve issue. |
7/10/2019 | We've had issues with out scanner for some time and it was solved today. Thank you! |
7/10/2019 | fast fix |
7/9/2019 | It was fixed fast! |
7/9/2019 | Damian was very helpful! Very professional and polite! |
7/9/2019 | Davis was a great help! |
7/9/2019 | Quick and efficient |
7/9/2019 | Davis always fixes the problem |
7/8/2019 | Davis may the force be with you, always. |
7/8/2019 | Damian was able to download Microsoft Teams in a flash and I was back in business. Thanks for your assistance! |
7/8/2019 | Thank you for getting this last minute request done so quickly Erick!! |
7/5/2019 | always a please |
7/3/2019 | ImageQuest stayed on task long enough to analyze the issue and offer solutions. Thanks! |
7/3/2019 | Awesome! Davis was able to locate and install Pulse Secure on my surface pro in a flash!! Locating this software in the past was difficult so this was great! He also quickly installed the other two programs that I needed. Thanks Davis!! |
7/2/2019 | Thanks for sticking with us until we got things resolved today! |
7/2/2019 | Davis resolved the problem quickly |
7/2/2019 | Perfect. |
7/2/2019 | Thank you so very much! The turn around was much faster than I expected. |
7/2/2019 | Davis was able to make the necessary changes in a timely manner. Thank you. |
6/28/2019 | My experience was great because every time I call the person on the other end of the line is so helpful and caring about getting the problem fixed. Your team Is super. |
6/28/2019 | My experience was fantastic because Erick was able to figure out the problem really fast! Thank you |
6/28/2019 | Eric was quick, knowledgeable and professional. Eric ROCKS! |
6/27/2019 | Davis was able to add the VPN connection quickly. Thank you! |
6/27/2019 | Quick setup |
6/27/2019 | Thanks! |
6/26/2019 | Thanks! |
6/26/2019 | Thanks! |
6/25/2019 | Thanks! |
6/25/2019 | Thanks Andrew! |
6/25/2019 | Thanks! |
6/24/2019 | It was confirmed the message was legitimate. |
6/24/2019 | Very fast response time |
6/24/2019 | He was very helpful and patient with the issues |
6/24/2019 | Always great to work with! |
6/23/2019 | I assume all is fine with the laptop - thanks! Beth |
6/21/2019 | Fast, friendly, easy. Thank you! |
6/21/2019 | (He) did continue to look until he found the issue. E |
6/21/2019 | Very quick. Thank you! |
6/21/2019 | Great customer service, prompt response and corrections. |
6/21/2019 | It confirmed what I felt about the suspicious email. |
6/20/2019 | Davi(s) is phenomenal. It's as if his IT powers were bestowed Zeus...fortified by nature...and implemented by a man above all others |
6/20/2019 | Always fast and efficient! |
6/19/2019 | Quick response and resolution |
6/19/2019 | It was handled promptly. |
6/18/2019 | Davis worked diligently to resolve my issue. when it couldn't be solved with troubleshooting he followed up with an alternate path. |
6/18/2019 | Immediate response! Thanks!! |
6/18/2019 | Great assistance in resolving the problem. Very helpful and nice |
6/18/2019 | excellent, quic(k) resolution |
6/17/2019 | the problem was fixed. Erick dominated as always. Give him a raise!!!! |
6/14/2019 | Tested/Working - Thanks for the quick turnaround Damian!! |
6/14/2019 | Thanks! |
6/14/2019 | Quick response and resolved my issue fast! |
6/14/2019 | Davis always fixes the issue. |
6/13/2019 | fast friendly service |
6/13/2019 | Fast, friendly assistance |
6/12/2019 | Thanks! |
6/12/2019 | It was relatively quickly resolved and the guy I spoke with was pleasant! |
6/12/2019 | Damian quickly resolved the problems with my dual monitors and access to QuickBooks yesterday. He was also able to help my co-worker by providing information for me to share with her. Thank you Damian! |
6/12/2019 | Good job guys! Thanks! |
6/11/2019 | Very fast, Thanks! |
6/11/2019 | thanks for the help!! |
6/10/2019 | Great as always |
6/10/2019 | I sent a request that was preceded by the same request sent by someone else to which I sent a "disregard my request" note. It apparently was handled appropriately. |
6/10/2019 | Thank you |
6/7/2019 | Thanks! |
6/7/2019 | Thanks! |
6/7/2019 | Thanks! |
6/7/2019 | They answered quickly and understood my issue and worked to resolve it in a timely manner, Very Professional team! |
6/7/2019 | Very quick response thank you! |
6/7/2019 | Thanks Erick! Patient with me as always! |
6/6/2019 | An ImageQuest associate checked to ensure I had no viruses on my computer. Thank you for your help on this! |
6/6/2019 | Thanks! |
6/5/2019 | You guys Rock!!! Thank you. |
6/5/2019 | Erick helped me download Visio quickly and it worked the first time. |
6/4/2019 | Already done and working! Thank You! |
6/4/2019 | Fast and efficient as always. Thanks, Stephen. |
6/4/2019 | Davis rocks - sent me the instructions and I was able to correct my issue! THANK YOU |
6/4/2019 | Stephen's an OG or IT |
6/4/2019 | Trโยฎs Bon Erick!! |
6/4/2019 | Happy to get fast reliable service! |
6/4/2019 | thank you! |
6/3/2019 | image quest always solves problems quickly! |
6/3/2019 | Thanks! |
6/3/2019 | Perfect, Thank you Brad!!!!!!! |
6/3/2019 | My issues was taken care of in a timely manor. |
6/3/2019 | Right on time! |
6/3/2019 | The response time it took to resolve my concerns was perfect. The IT representative was very professional and extremely helpful. |
5/31/2019 | Erick Burgess is a man among men and a prince among the stars |
5/31/2019 | So quick and helpful - thank you! |
5/30/2019 | Polite and knowledgeable. Rep was patient with technology challenged user. |
5/30/2019 | Very fast. Thanks! |
5/30/2019 | Thanks Erick! |
5/30/2019 | Thanks Andrew!! |
5/29/2019 | Perfect Damian, thanks!! |
5/29/2019 | Because you blocked these scammer fools:) |
5/29/2019 | E. King was fantastic and went above and beyond to help resolve my issue. |
5/28/2019 | Problem resolved!!!!! |
5/24/2019 | Very quick to respond and solved the problem quickly. Thank you. |
5/24/2019 | it took a little over an hour to get the return phone call. |
5/24/2019 | Works so far ๐ Thanks Josh! |
5/24/2019 | Nothing that would make it better or worse. Was not in the resolution process but the issue is resolved. |
5/24/2019 | Davis was very helpful and was able to fix my issue in a timely fashion. |
5/24/2019 | DBrown was an excellent help to figuring out the successful solution to my issue! thank you! |
5/23/2019 | Many thanks! |
5/23/2019 | Thank you, Davis!!!!! |
5/23/2019 | The issue was handled quickly. |
5/22/2019 | Took a few days for reply. |
5/22/2019 | To begin, when I called this morning and spoke to Erick Burgess, he was very helpful and talked me off the ledge. He was able to resolve some issues that should never had happened, hence the Negative experience. |
5/22/2019 | Thanks for yesterday Mark, good job! |
5/22/2019 | When this tech called to resolve my issue, I was already on the phone with another tech resolving another issue. It was great to see multiple techs trying to get the job done. |
5/22/2019 | Works like a charm, thanks DB!! |
5/21/2019 | I have so many of these and they are dealt with swiftly. |
5/21/2019 | Erick worked with me for a very long time until we were able to resolve my problem. I appreciate the initiative and the knowledge offered! |
5/21/2019 | Thanks DeMarcus! |
5/21/2019 | Thanks Andrew! |
5/21/2019 | Thanks Damian! |
5/21/2019 | Thanks Erick! |
5/21/2019 | Thanks! |
5/21/2019 | Thanks! |
5/20/2019 | Works great. |
5/20/2019 | Thanks! |
5/17/2019 | The quick response time |
5/17/2019 | As always, the tech was courteous and professional and got the job done! |
5/16/2019 | Thanks! |
5/16/2019 | I received the help I needed very quickly. |
5/16/2019 | Thanks, Erick! |
5/16/2019 | Thanks, Davis!! |
5/15/2019 | Very quick response to my question. |
5/15/2019 | Davis went above and beyond to get this finished! Thanks!! |
5/13/2019 | Working great, thanks Davis! |
5/9/2019 | Fast accurate service! Thank you Erick. |
5/9/2019 | Thanks Davis! Your help is appreciated! |
5/9/2019 | My nightmare became a dream. Thanks! |
5/9/2019 | Erick did not give up when he was having trouble fixing the scanner. He was very nice on the phone and very helpful!! Thank you Erick for your help. You ROCK!! |
5/8/2019 | Technician was expedient & knowledgeable. |
5/8/2019 | This was an accident - should have been - Great job! |
5/7/2019 | Very quick! |
5/6/2019 | Thanks! |
5/6/2019 | Resolved quick |
5/6/2019 | Thanks, Davis! |
5/6/2019 | Lol, this is from March! I've slept since then ๐ Thanks, Todd! |
5/6/2019 | Corrected the problem. |
5/6/2019 | thanks for the help!!! ๐ |
5/6/2019 | Andrew is terrific! |
5/6/2019 | Thanks Erick ~ Happy Monday IQ! |
5/3/2019 | It appears that something was completed even though when I logged in for the 1st time today it went through yet another update beyond the multiple ones Mark endured last evening. Hopefully, now, the updates will occur and not sabotage me while I attempt to work. |
5/3/2019 | DeMarcus is awesome, awsome attentive and helpful!!! |
5/2/2019 | Damian was persistent in working with other vendors to make sure our phone issues were resolved. He kept me updated on a. daily basis and, considering that the other vendor was not overly responsive or willing to help, he made sure that the problem was fixed as soon as possible. |
5/2/2019 | I got my zip file opened. That is all I needed. |
5/2/2019 | so responsive! thanks for everything |
5/2/2019 | Winner winner chicken dinner |
5/2/2019 | Immediate response. Thanks, Brad. |
5/1/2019 | Timely responses. |
5/1/2019 | DeMarcus is a rockstar! |
5/1/2019 | you are killing it today! |
5/1/2019 | Damian is VERY helpful and friendly. |
5/1/2019 | completed quickly! thanks. |
5/1/2019 | Thank you, Todd. |
5/1/2019 | Thanks Andrew!! |
5/1/2019 | Perfect Damian! |
4/30/2019 | appreciate the quick response |
4/30/2019 | Davis is great! |
4/30/2019 | Excellent work guys, you saved the day!!! |
4/30/2019 | Issue was resolved quickly. |
4/30/2019 | Thanks Big D |
4/29/2019 | he was patient as we navigated through the screens and figured out the issue. |
4/29/2019 | A BIG THANK YOU!!! This sync resolution became more involved than anticipated stemming from issues with the recent migration. The entire time to resolve was well over an hour, but the experience was very friendly and professional. Great job as always! Ron |
4/26/2019 | Thanks! |
4/26/2019 | Easy and fast, my assigned tech person was nice and patient when I should have already tried to restart my computer |
4/26/2019 | Thank you Angie! Working like a charm!! |
4/26/2019 | good job |
4/26/2019 | Thanks! |
4/26/2019 | Quick and agile response in determining that the suspected email was indeed fraud....great job as usual! Thx, Ron |
4/26/2019 | Quick, courteous, efficient |
4/25/2019 | fast, effective, efficient. |
4/25/2019 | Erick was prompt and courteous in explaining how it would be resolved. |
4/24/2019 | Problem resolved in 5 minutes |
4/24/2019 | Erick was very helpful |
4/24/2019 | You guys ROCK. |
4/24/2019 | The ImageQuest team worked diligently on my issue until it was resolved. Thank you! |
4/24/2019 | Trying to get used to a different system can be a challenge. Your staff it always so helpful. Thank you, Liz |
4/24/2019 | Damian is the best. Great job! |
4/23/2019 | helped with the hacker emails!!! thanks! |
4/22/2019 | it was very quick |
4/19/2019 | Perfect, thanks guys!! |
4/19/2019 | Efficient and fast |
4/18/2019 | Resolved my issue quickly !! |
4/17/2019 | He was very patient and easy to work with! |
4/17/2019 | This repetitive problem has not reoccurred in 5 days and counting. |
4/17/2019 | Quick, easy and problem solved. Thanks Erick! |
4/16/2019 | Thank you for explaining what to expect when I send a secure email. |
4/16/2019 | Thanks! |
4/16/2019 | Helped me out very quickly! |
4/16/2019 | Thanks Damian! |
4/16/2019 | Thank you. |
4/16/2019 | Thanks! |
4/15/2019 | Thanks so much - fast excellent service |
4/15/2019 | Prompt response. |
4/15/2019 | Got this so fast. You guys rock!! |
4/12/2019 | Took less than 5 minutes to complete. |
4/12/2019 | Thanks! |
4/11/2019 | I can't even remember what this was for??? |
4/11/2019 | You're awesome |
4/11/2019 | Davis was very polite and he got my email back up and working very quickly. Thank you!! |
4/11/2019 | Terrific assistance as always - thank you! |
4/10/2019 | Thanks as always - you all are the best! |
4/10/2019 | Andrew got to the bottom of the scanning issues - all is great and I don't have use the other scanner that makes enormous files anymore... YES!!! |
4/9/2019 | You're on a roll here Davis, keep it up!! |
4/9/2019 | This user also looks great, thanks again Davis! |
4/9/2019 | Looks great, thanks Davis! |
4/9/2019 | Erick was very helpful and efficient. Thanks. |
4/9/2019 | Damian was understanding of my computer illiteracy. |
4/9/2019 | Quick |
4/9/2019 | the response was prompt and problem was fixed |
4/8/2019 | Whoop Whoop! Thanks Damian! |
4/5/2019 | Thanks Davis! |
4/5/2019 | Nice work on this one. |
4/5/2019 | Thank you again for the awesome service. |
4/4/2019 | Thank you DeMarcus! I would still like to know how .61 was routing to .76 when we replace for future printers. |
4/4/2019 | It was resolved quickly. |
4/4/2019 | Thanks! |
4/4/2019 | Quick to get it resolved. |
4/3/2019 | Quick response and you guys are always helpful! |
4/3/2019 | Davis, all seems to be resolved as far as I know. Will let you kno if that changes. Thanks, as always, for your help! Good job! |
4/3/2019 | Thanks Davis! |
4/2/2019 | My computer had crashed...no network drivers could be found and the issue was resolved in a timely manner. |
4/2/2019 | FIXED QUICKLY THANK YOU! |
4/2/2019 | Lightening fast, thanks Erick! |
4/1/2019 | Thanks for the prompt response! |
4/1/2019 | Thanks Damian! |
3/31/2019 | Perfect Davis, thanks! |
3/31/2019 | Laptop received, will check it out! Thanks! |
3/30/2019 | Awesome as always!!! Thanks. |
3/29/2019 | Request was completed so quickly - thanks as always! Great to see Kim yesterday too! |
3/29/2019 | Todd worked diligently to fix my driver issues. Thanks for the hard work, Todd! |
3/29/2019 | Excellent as always! |
3/29/2019 | quick |
3/28/2019 | It was quick and painless. |
3/28/2019 | Solved the problem quickly. |
3/28/2019 | Thank you so much for your assistance! |
3/28/2019 | Thanks! |
3/27/2019 | Fast and efficient. |
3/27/2019 | Fast, efficient, correct, and great communication. Thank you. |
3/26/2019 | Easy and efficient |
3/25/2019 | Thanks, DeMarcus! |
3/25/2019 | Quick response, thank you. |
3/25/2019 | DeMarcus Brown methodically traced down the problem and rebuilt as needed. Thanks!! Steve |
3/25/2019 | Andrew was very efficient and pleasant to work with. Thank you, Me! |
3/22/2019 | Damian responded quickly and was able to fix my problem immediately. |
3/22/2019 | Thank you! |
3/22/2019 | Very fast! |
3/22/2019 | Wonderful!!! Erick was incredibly helpful and restored our lost drive. |
3/22/2019 | Perfect, thanks! |
3/21/2019 | Quickly done. |
3/21/2019 | Done fast. |
3/21/2019 | Very Quick. |
3/21/2019 | Angie worked so hard on this one for me! Thank you so much for your dedication to getting me an answer. Thanks again!! |
3/21/2019 | Quick service to resolve the issue! |
3/21/2019 | Thanks Damian!! |
3/21/2019 | Whoop! Whoop! Who's the man!! |
3/21/2019 | My experience was great because we thought we were going to have to pay additional money to have the emails we needed exported, but Stephen Bratcher walked us through everything and showed us how to export the emails. Thanks so much for your help Stephen! |
3/21/2019 | Thanks Davis! Mission accomplished. Bryan just received an email from her!!! |
3/21/2019 | Working like a charm, thanks Todd! |
3/21/2019 | Thank you! Damian was a great help! |
3/21/2019 | It was finished quickly and efficiently. Thank you!! |
3/20/2019 | Davis was patient and helpful! Thanks! |
3/20/2019 | Thanks all is well |
3/20/2019 | Efficient and courteous service. |
3/19/19 | Davis went above and beyond to solve my issue. I told him I could wait but he sought out a solution to my issue anyway. I am very thankful that he did. |
3/5/2019 | Working perfectly, thanks!! |
3/5/2019 | Excellent Andrew! |
3/4/2019 | Thank you to Davis, Brad and anyone else involved in solving this issue in such a quick manner. |
3/4/2019 | Perfect, thanks Stephen! |
3/4/2019 | Thanks Damian! |
3/4/2019 | Damian was nice and very patient with me. |
3/2/2019 | You were quick to respond. You understood exactly what my problem was and fixed it! |
3/1/2019 | I'm sure you did fine if the backup is occurring. Thanks! |
3/1/2019 | Davis is awesome! He installed 4 different software aps that I needed, and addressed 3 or 4 other issues for me. He also followed up with me today as he said he would earlier in the week. I was very impressed by the amount of work he accomplished in less than 1.5 hours. I stay very, very busy, so I appreciate how efficient he was. I could tell he is very knowledgeable about what he is doing. Thanks Davis! |
3/1/2019 | Immediate response. Excellent service |
3/1/2019 | Always responsive. I don't give you all enough thanks. |
3/1/2019 | Davis did a great job in following up with this repair |
2/28/2019 | D.KING IS THE BEST, QUICK, UNDERSTANDING, HELPFUL. THANKS BRAH. TONY. |
2/28/2019 | Damian was very easy to work with and got me fixed up! |
2/28/2019 | Problem was fixed |
2/28/2019 | My experience was great because it was resolved very quickly! Thanks a bunch! |
2/26/2019 | Thanks for bailing me out again. I've lost at least 3 days of work but this solution puts me back in business |
2/26/2019 | Davis & Angela worked with me & walked me through step by step until the problem was corrected!!! Thank you!!!!! |
2/26/2019 | The Support of Mr. Burgess. |
2/26/2019 | Quick response |
2/25/2019 | My experience was great because I got a very fast response rate. |
2/25/2019 | Awesome.....as always!!! |
2/25/2019 | Great experience as always |
2/25/2019 | Request complete quickly. |
2/22/2019 | Thanks Erick, these hackers are bonkers!! |
2/22/2019 | Thx |
2/22/2019 | Efficient |
2/21/19 | "DeMarcus resolved my printer problems and I am very thankful! Kim" |
2/21/19 | "Fast and courteous service. Right on!" |
2/20/19 | Thanks Demarcus! |
2/20/19 | Excellence in service. Many Thanks! |
2/20/19 | Y'all are awesome!!! |
2/20/19 | Thanks for preventing future heartache Angie!! |
2/20/19 | Fast, easy, no extra input needed. |
2/20/19 | Stephen resolved the problem quickly and kindly! |
2/20/19 | Quick and easy resolution |
2/19/19 | "As always, polite, professional, knowledgeable customer service. Thank you!!!" |
2/19/19 | VERY QUICK AND EFFECTIVE RESPONSE!!! |
2/19/19 | It was resolved quickly. |
2/19/19 | Excellent Demarcus!! Thank you! |
2/18/19 | Thanks, DeMarcus! It helps that you can work on this while I am doing other things away from my computer. It's behaving now! |
2/14/19 | Thank you for the consistent communication and updates!!! |
2/14/19 | "Damian was so helpful and very professional. He helped with my problem right away." |
2/14/19 | "Mr. Davis is great because he corrected the issue with my computer!!! Thanks." |
2/13/19 | Helpful, courteous and efficient. |
2/12/19 | Everyone tried to help us to respond quickly to our needs. My research was going to require more than a week. |
2/12/19 | Quick and smooth Thanks |
2/12/19 | Thanks for resolution Steve! |
3/11/19 | My tech was super nice! |
3/11/19 | Thank you for your help. It's been a real nightmare this tax season.GOOD JOB |
3/11/19 | As usual, great response from Milton. |
3/8/19 | As always, the "cleaning crew" cleaned my problems up. Many thanks for the great assistance! |
3/8/19 | Davis was very efficient in taking care of my issue. |
3/8/19 | resolved quickly |
3/8/19 | Eric was very patience with my issue and he was very polite. |
3/7/19 | Great work. Thank you so much Demarcus! |
3/6/19 | My experience was great because Eric helped me recover a document that disappeared.ย I was going to have to go back to client for a signature.Please acknowledge ERIC he is AWESOME! |
3/6/19 | Taken care of very quickly. Thanks! |
2/11/19 | Fast and efficient service. |
2/8/19 | My experience was great because of Davis! |
2/8/19 | Davis I appreciate your help. A little disappointed that it took so long to figure out it was the battery backup that was source of problem.ย That's not a reflection on you.ย ย Thanks again! |
2/7/19 | Quick response and friendly attitude |
2/7/19 | Fast resolution. |
2/7/19 | Quick fix.ย Quick response. |
2/7/19 | A great help in the time of need. Thanks for being so prompt in getting the job done. |
2/6/19 | Eric! |
2/5/19 | Issue was resolved in a timely manner. |
2/5/19 | 10 Smiley faces to Erick! Thank you!! |
2/5/19 | thanks |
2/5/19 | You started working on the problem as soon as I called and fixed the problem as fast as possible. |
2/4/19 | My experience was great because the problem was addressed and fixed immediately. |
2/4/19 | Fast and efficient service. |
2/1/19 | It was time sensitive and they made sure to get back with me before end of day and got the situation taken care of. |
2/1/19 | The ticket was handled in a timely manner and the Technician was knowledgeable about the issue. |
1/31/19 | its working Thank you |
1/31/19 | Davis fixed, what I had no idea on what to do. Davis you are Great!!!! Thanks!!! Image Quest Crew Rocks!!! |
1/31/19 | The team member was courteous, professional, and most of all, he took care of my issue quickly. THANK YOU! |
1/31/19 | Super fast!1/31/19Josh and Matt provided valuable information and insight during our phone call with RJ Young. Thank you! |
1/31/19 | Because I was in a crunch to get new check printer set up so I could print checks for closing this morning! You came thru and got it done for me!! Thanks sooo much! |
1/30/19 | was so amazing! he helped out so much! This is the best experience I have had since working with the company. |
1/30/19 | Thanks Damian! |
1/30/19 | Thanks Erick! |
1/30/19 | Thanks again Erick! |
1/30/19 | Thank you! |
1/30/19 | very fast |
1/30/19 | Quick, effective help setting up an eFax account. Thank you! |
1/29/19 | Erick was great even though I told him we love DeMarcus LOL. |
1/29/19 | Thanks Demarcus!! |
1/29/19 | Access to our website through the host was granted in a timely manner and with the proper security protocols. I continue to be so impressed with the level of customer service WC receives from ImageQuest! |
1/29/19 | Fixed very quickly!1/29/19Understood the issue, and got it resolved. And showed me how to fix the issue in the event it pops up again. |
1/29/19 | It is still popping up but I feel better knowing it is ok. |
1/28/19 | Issue resolved! Thanks! |
1/28/19 | Perfect Brad, thanks!! |
1/28/19 | helpful ๐ |
1/28/19 | Thanks! |
1/25/19 | Imagequest gave excellent service as always! Thanks |
1/25/19 | Prompt response and issue was fixed immediately. Thank you! |
1/24/19 | Quickly adjusted our team settings in ticket board. Thank you! |
1/24/19 | Its always great when you have Demarcus handling your requests!! |
1/24/19 | Very Helpful and issue seems to have been resolved. Thanks! |
1/23/19 | Thank you |
1/23/19 | Because Mr. A. Shannon knows what to Do! Thanks |
1/23/19 | That was fast and efficient work. |
1/23/19 | Eric Burgess is a Rock Star!!!!! I have dealt with him on a number of occasions now and he is always great!1/23/19Quick and correct! Thanks Erick! |
1/22/19 | Demarcus is the BOMB! |
1/22/19 | DeMarcus is the BEST!!!! |
1/22/19 | Timely resolution - thanks so much! |
1/22/19 | You guys got our network back up in about 20 minutes. Great Job. |
1/22/19 | Thanks Erick! |
1/22/19 | Thank you for your response to my question. |
1/22/19 | resolved quickly thank you |
1/22/19 | Damian responded to my inquiry quickly. |
1/22/19 | Thanks Demarcus! Have a great Tuesday!! |
1/21/19 | I received timely response and assistance. |
1/18/19 | quick and done right |
1/18/19 | Eric is always very easy to work with and is very diligent. |
1/18/19 | Because you are good! |
1/18/19 | You guys did great - Windstream did not. Have a great Friday over there!! |
1/18/19 | Mark is wonderful!!! |
1/18/19 | Demarcus made me feel calm and confident that this issue would be fixed. |
1/17/19 | thank you! |
1/17/19 | Demarcus worked with me until my problem was solved. He was very patient and persistent. |
1/17/19 | Quick, effective response. Thank you! |
1/16/19 | Quick action and explanation in response to our request. Thank you! |
1/16/19 | Checked out my emails and really didn't find anything. May have just been a temporary glitch where I was getting duplicate emails. Have not been getting them now! |
1/15/19 | Thanks for fixing the problem! ๐ |
Date | Comment |
---|---|
10/12/2020 | Thanks! |
10/12/2020 | Thanks Josh for helping AT&T get our new system up and running and staying on the call just in case we needed you. I appreciate your help. |
10/12/2020 | JASON IS ALWAYS amazing. He is FAST, NICE and very understanding and patient. THANK GOD FOR him and the entire team. |
10/12/2020 | Erick is always great to work with. He has helped us on numerous occasions, he is a pleasure to work with. |
10/12/2020 | Matthew was able to assist me on two different computers. He is always very friendly and professional! |
10/12/2020 | Easy and responsive |
10/12/2020 | Quick response time. Extensive knowledge of system and was easily able to get me back online and working again! Tech was kind and had a sense of humor!!!! |
10/12/2020 | Thank you Erick. |
10/12/2020 | I appreciate the quick answer! |
10/12/2020 | Thanks for your help, Erick. I have not yet gone back in to OWA to try to access the emails, but will sometime t his week. |
10/9/2020 | Jason took care of the issue very fast, thank you Jason! |
10/9/2020 | ALWAYS pleased with the expeditious and professional response from IQ!! |
10/9/2020 | Erick was amazing as usual! |
10/9/2020 | Erick did a quick job of finding my problem and was a great help. |
10/9/2020 | quick and direct to tech....much better set up then answer center when covid hit. good job!! |
10/9/2020 | Matthew was quick, efficient and has attention to detail. Friendly and I was pleased. Thank you. |
10/9/2020 | Just that it was taken care of. I get these suspicious emails and had a few recently. Thanks for taking care of it. |
10/8/2020 | Davis new exactly what to do and also showed me another way to get into Mimecast. He was great. |
10/8/2020 | Thanks so much for taking care of this for me. I forgot to set my forward when I left the office. |
10/8/2020 | Great and quick response |
10/8/2020 | Thank you Erick, You are always a pleasure to work with. Thank you for your patience and Kindness. |
10/7/2020 | Helpful and direct response. Solved my issue quickly. Thank you! |
10/7/2020 | I was called back promptly. Microsoft was having issues and apparently they are resolved now. Thank you for being "on the ball". |
10/7/2020 | quick and easy |
10/7/2020 | Very prompt. |
10/7/2020 | Erick Burgess is great. He has helped me the last two days with different items and has gotten everything taken care of. Great job Erick. Keep up the great work. |
10/7/2020 | Matthew is a great help as always. Thank you! |
10/7/2020 | Great job. Thanks! |
10/7/2020 | Very good |
10/6/2020 | Jason help is always quick and efficient. |
10/6/2020 | Alwasy super helpful! |
10/6/2020 | Received a quick response from ImageQuest. Unfortunately, I was unable to recreate the issue as it went away. If it occurs again, I will call back. Thanks again for the quick reply. |
10/6/2020 | Awesome services as always! |
10/5/2020 | My ticket was resolved quickly. Jason Zumbro was efficient and friendly. Great service! |
10/5/2020 | I had a quick response and the time to fix the issue was also very fast. Thank you. |
10/5/2020 | Jason Zumbro was amazing as always!!! |
10/5/2020 | Timely response, great instructions. |
10/5/2020 | All good! Thanks Jason! |
10/5/2020 | Great experience- my issue was resolved quickly! Matthew is always a great help! |
10/5/2020 | Erick fixed it he is great |
10/2/2020 | Matthew was thorough, patient and personable |
10/2/2020 | Matthew's professionalism and patience! And getting the issue resolved, of course! |
10/1/2020 | great service |
10/1/2020 | Great response time! |
10/1/2020 | Super fast. Just what's needed when it comes to blocking an email. Thanks! |
09/30/2020 | Jason was awesome |
09/30/2020 | Jason did an excellent job in a timely manner. Much appreciated!! |
09/30/2020 | Erick was a rock star. Thank you. |
09/30/2020 | Thanks Mark - appreciate you getting this taken care of! |
09/30/2020 | THANK YOU ALL !! |
09/30/2020 | Quick and Efficient |
09/30/2020 | Matt Gary gets a 5 star rating as he did a very find job assisting me with my issue on 9/29/2020. Kyoodles to the other Matt for checking in on me to see if I still needed assistance but MG had already resolved it. I appreciate both of you all reaching out to assist. |
09/29/2020 | prompt reply and correction |
09/29/2020 | Printer Queue was cleared out quickly, allowing us to print. |
09/29/2020 | it restarted thank you |
09/29/2020 | prompt reply. Thx! |
09/29/2020 | Unfortunately it was an Outlook shortage but Jason responded very quickly. Thanks Jason. |
09/28/2020 | Equipment arrived as promised. Jason did a great job helping me implement it. |
09/28/2020 | Fast service and I was back on my way working. Thanks Erick! |
09/28/2020 | Many thanks for an extremely prompt response and very quick fix!!!!! |
09/28/2020 | Jason did an excellent job assisting me! Much appreciated!! |
09/28/2020 | getting it done so quickly |
09/28/2020 | Jason changed some settings on my phone. I was not getting incoming calls. Great job Jason. |
09/28/2020 | Very fast turn around |
09/25/2020 | Quick response - Than you! |
09/25/2020 | Erick always fixed my issues great |
09/24/2020 | Great! |
09/24/2020 | Jason is always to the rescue for me. I am not a techy and he is always kind and easy with me and explains how to fix the problem. He never complains and just does his job and well. Thank you for being there. |
09/24/2020 | prompt reply and question answered |
09/24/2020 | Very prompt! |
09/24/2020 | Erick Burgess did an A+ job in assisting me. Fast and friendly |
09/24/2020 | Erick, Thank you for your quick efficient support and always having such a great attitude! It is always appreciated. |
09/24/2020 | iT was able to identify the issue within seconds and gave great instruction on how to resolve the issue. Customer service was great. Response time was fantastic. |
09/24/2020 | Thanks, Todd! |
09/24/2020 | He was so helpful & kind. ๐ |
09/23/2020 | Jason seems to be my go-to guy every time I have technical issues. I appreciate his understanding of my lack of technical knowledge. Always very helpful. |
09/23/2020 | ERICK IS AWESOME, EVEN THOUGH HE SPELLS MY NAME WRONG |
09/23/2020 | Prompt reply with properly addressed |
09/23/2020 | response to request was fast |
09/23/2020 | Great Job! |
09/23/2020 | Thank you! |
09/22/2020 | Erick responded after hours within 15 minutes and took care of my issue immediately- THANK YOU ERICK! |
09/22/2020 | Matthew Gary was fantastic and got my computer printing again in no time! |
09/22/2020 | Hello. Thank you |
09/22/2020 | Matthew was very professional and resolved my problem in a timely manner. Thank you! |
09/22/2020 | Thanks for your great customer service as always! |
09/22/2020 | Got the call as as soon as you guys started work! |
09/21/2020 | Jason is always pleasant and takes care of my issues quickly. |
09/21/2020 | Matt Moses is the greatest tech that IQ has! |
09/21/2020 | Quick and Real Helpful |
09/18/2020 | Stephen always does a great job for us, and this ticket was another example. Thanks again from DNI for all you do! |
09/18/2020 | Love the quick response. |
09/17/2020 | Prompt call back and issued resolved quickly. Matthew did a great job troubleshooting my problem and coming up with a solution. |
09/17/2020 | Matthew is consistently great. Not only did you fix my logon issue but also taught me how to make sure my internet speed was at a good level when logging on. After my session with Matthew, I upgraded my internet service with At& T. Thank you Matthew for great technical support. -Gladies |
09/17/2020 | Jason Zumbro was great. Took a while and he stick with it. |
09/17/2020 | Matt called promptly at 10am and provided the admin access needed for the new software. He remained on the line and available for any questions until the software was successfully installed. |
09/17/2020 | Brad Lyttle worked all day on 4 different issues I had that caused a delay in receiving leads from client services. He was helpful, patient and thorough. He located issues with two different services we had after one required a deep dive and then he was very gracious in assisting me with a "user error" issue. Great work Brad |
09/16/2020 | Persistence! |
09/16/2020 | Thanks for the logical analysis and suggested solution to this ticket! |
09/16/2020 | Fixed the problem very quickly |
09/16/2020 | You guys are great.. couldn't do it without you. |
09/16/2020 | Matthew was great to work with and helped resolve a lingering and extremely frustrating issue in very little time. He did research before reaching out and was able to keep the call quick to allow me to get back to work. |
09/16/2020 | Matt uploaded some updates and hopefully this will fix the problem. He was very helpful. |
09/16/2020 | Easy to forward the phishing email! Not much interruption on my schedule. |
09/15/2020 | Fast & efficient response |
09/15/2020 | Thanks for all of your help, much appreciated! |
09/15/2020 | Thanks for all your help Jason! |
09/15/2020 | Issue was quickly addressed and resolved. |
09/14/2020 | JASON is always amazing. |
09/14/2020 | Thank you Matt Gary. You were thorough and quick with resolving the issue. You are all a great bunch and have been helpful. Erick B was helpful last week although I forgot to comment but charge it to my head not no heart, Erick. You are all Ace in my book. |
09/14/2020 | Matt did a great job and was very friendly and efficient. |
09/14/2020 | Amazing and patient. Thank you!! |
09/14/2020 | Response time could have been better. However, After I did receive a call my Tech (Matthew G.) ensured everything worked properly before closing the case. |
09/14/2020 | thanks a lot |
09/14/2020 | Josh, really appreciate you getting this resolved on Saturday!!! |
09/12/2020 | Individual who installed printer was excellent, detailed in every way good job. Image Quest call after installation was very good. |
09/11/2020 | love ImageQuest !!! |
09/11/2020 | Many thanks! |
09/11/2020 | Fixed on first attempt! |
09/11/2020 | made it work in no time. Thanks!! |
09/11/2020 | My issue was taken care of quickly and efficiently! Thank you! |
09/11/2020 | Thanks |
09/11/2020 | Thanks for your help. |
09/10/2020 | Great experience and very helpful!! They were able to fix the problem! Thank you:) |
09/10/2020 | Quick and knowledgeable response |
09/10/2020 | Great experience |
09/10/2020 | Great, thorough job as always....thanks you! Ron |
09/10/2020 | Thanks Michael! |
09/10/2020 | Amazing customer service from Matthew. |
09/10/2020 | Timely response! Thank you! |
09/10/2020 | Quick response! Thank you! |
09/10/2020 | Quick response to email and had my issue fixed before he called back. Thank you! |
09/9/2020 | It was a great experince and the issue was resolved! Thank you so much!! |
09/9/2020 | Super! Knew just how to fix my problem! |
09/9/2020 | Great help, thank you! |
09/8/2020 | I got a quick, accurate response and they addressed my concerns on the first try. |
09/8/2020 | needed my new printer installed and it went very smooth and fast |
09/8/2020 | Always get the answers I need! |
09/8/2020 | Fast and efficient |
09/8/2020 | Erick Burgess was fast and efficient and very friendly thank you |
09/8/2020 | I had a very serious issue with my laptop and Jason Zumbra was upbeat, patient, and took the time to not only fix the issue I had but also took the time to explain it to me and how to avoid the in the future. |
09/8/2020 | Service was right on time and as always with this tech. Thanks for the recovery. |
09/4/2020 | Thanks for the quick response regarding a questionable email. |
09/4/2020 | Hung in there when had both phone & internet access issues on date of 1st appt. Fixed problem promptly when phone & internet back up the next day. |
09/4/2020 | Awesome, quick response! THANKS! |
09/4/2020 | Thanks. |
09/3/2020 | Loved the quick attendance to the issue and the follow up to see how it was doing. Sorry the phone call got dropped before I could say thianks. I will let you know next Wednesday if I still cannot review the submitted receipts within the program but using Google Chrome did the fix to get them scanned into it! Thank you! |
09/3/2020 | Quick response & fixed problem. Thank you Matthew. |
09/3/2020 | Erick is excellent!! |
09/3/2020 | Matthew was very helpful and solve my problem. |
09/2/2020 | Excellent! |
09/2/2020 | As always, Jason is wonderful and helpful! |
09/2/2020 | Michael saves the day again! Thank you! |
09/2/2020 | Erick is always so helpful and thorough with getting any issues resolved! |
09/1/2020 | Matt did an awesome job in finding the problem and correcting it quickly. Truly appreciate him. |
09/1/2020 | Getting things done. Great job. ๐ |
09/1/2020 | I appreciate the update - it helps us keep our colleagues accurate in our systems. Doug appreciates it too. Thank you for the quick response too. |
08/31/2020 | Jason's the man! Thanks for the help! |
08/31/2020 | Excellent, speedy service as usual. Thank you ImageQuest. |
08/31/2020 | Great support and quick response time |
08/31/2020 | Erick was extremely knowledgeable and helpful, and solved my issue quickly so I could get back to work. Very happy with the tech service I got from him today. |
08/31/2020 | Great job. |
08/30/2020 | Good job!! |
08/28/2020 | quick response thank you for your help! |
08/28/2020 | Matt is great as usual! Very helpful and easy to work with! |
08/28/2020 | The support representative stayed on with me until the problem was fixed. The support I received was bar none, outstanding. I am so happy my problem was fixed perfectly. |
08/28/2020 | Matt was very helpful in getting the installation of Adobe Pro set up for me. He made sure I was aware of what to look for once timely install completes and as always made sure that if I have any further questions to not hesitate to call. |
08/27/2020 | Matt was the most patient and professional person I have had to deal with in a very long time. He went ABOVE and BEYOND to assist me and did it with a smile on his face. You have an amazing employee! |
08/27/2020 | The printer user box works, as requested! |
08/27/2020 | Matthew gave excellent directions so I could resolve the immediate need. Thank you! |
08/27/2020 | Michael was excellent and quick fix Thank you |
08/27/2020 | Very quick to respond as always! Thanks! |
08/27/2020 | Jason as always is the man |
08/27/2020 | Resolved in a timely manner. Matt called and had it resolved in less than 5 minutes! |
08/27/2020 | Erick Burgess was easy to work with. Appreciate his help. |
08/27/2020 | so glad I got my email on my cell phone and it was very easy and Image Quest was great |
08/26/2020 | As always, Jason is kind, helpful, polite and a pleasure to work with. Definitely a smiley face...:) |
08/26/2020 | Quick and efficient response and resolution. |
08/26/2020 | Thank you! |
08/25/2020 | You did fine, Josh - thanks! FYI - we may be doing another one! The update did not quite remedy the problem. |
08/25/2020 | Matthew Gary was great. My issue required immediate attention. He called me within minutes, and had me up and running within 10. Thank you. |
08/25/2020 | All went well on the new upgrade. Many thanks. Hope I'll be receiving a new printer before long. |
08/25/2020 | Great experience! |
08/25/2020 | Thanks for all you do. |
08/25/2020 | Super fast and friendly help! Thank you! |
08/24/2020 | thanks for unlocking me so quickly! |
08/24/2020 | Thanks Matthew. Well done. |
08/24/2020 | PROMPT, EXPLAINED EVERYTHING, FOLLOWED UP |
08/24/2020 | The tech was very helpful and friendly. He assisted me with resetting my passwords and was very efficient. Thank you. |
08/21/2020 | Thanks for the help and clarification. Explanation made great sense. |
08/21/2020 | Matthew was very helpful and persisted in making sure my problem was resolved. |
08/21/2020 | Always top notch service with Erick! |
08/21/2020 | Thank you for the very quick response |
08/21/2020 | Matthew is always great to work with! You |
08/20/2020 | thank you!!!!! |
08/20/2020 | Mark is AWESOME! |
08/20/2020 | Thanks again for resolving my computer issues. Matthew has been very helpful. |
08/20/2020 | Erick was very helpful but was unable at the time to help. In the meantime, Mark was in office to help on another matter and was able to address all concerns for DeAnna and myself. He was pleasant, polite, and did everything asked of him. Great experience all around. |
08/20/2020 | Michael was great! |
08/20/2020 | It was a great as always, and wait time was perfect. Thank you so much for everything you do. |
08/20/2020 | quick and efficient |
08/20/2020 | Friendly, expedient service! |
08/19/2020 | I appreciate all the time the IT Tech spent in updating and fixing the issue with my lap top and monitors. Thank you so much! |
08/19/2020 | Jason immediately knew to update the version of Adobe I was using. That did the trick. Thanks! |
08/19/2020 | Matt was superb! Great job! |
08/19/2020 | Fast responses! |
08/19/2020 | Jason was fast and efficient |
08/19/2020 | Quick response AND the problem was resolved! THANK YOU Matthew! |
08/19/2020 | Jason good as ever |
08/19/2020 | Great response, fixed m issue! |
08/18/2020 | Jason is ALWAYS VERY HELPFUL. THANK YOU |
08/18/2020 | Awesome! |
08/18/2020 | The tech who helped me! |
08/18/2020 | TY JASON !!!!!!!!!! YO DA BEST!!! |
08/18/2020 | Thanks, Matthew! |
08/18/2020 | Thank you for fixing me. Much appreciated!! |
08/18/2020 | Jason is great |
08/18/2020 | Super helpful and responsive. Was able to fix the issue very quickly! |
08/18/2020 | Great help as always. Thank you! |
08/18/2020 | Thx! |
08/18/2020 | Thank you |
08/17/2020 | problem resolved in just a short time. It was an all afternoon process. The gentleman who helped me this evening took care of it in a very short time. All good now. Thanks |
08/17/2020 | Erick was very helpful |
08/17/2020 | Stephen and I were able to get Paylocity on the line with us. Once IT and Paylocity were talking to each other, it did not take long to figure out what the problem was and resolve it. |
08/17/2020 | Great job! Took time to get the job done right. |
08/17/2020 | Thank you! |
08/17/2020 | Awesome! |
08/15/2020 | Thank you!!!!! |
08/14/2020 | Always pleasant, Always willing to be my big tech brother and resolve all my petty technical issues. Glad he is in my corner. Class act! |
08/14/2020 | SUPER quick response and fixing the problem! Thanks! |
08/14/2020 | Jason got back to me quickly |
08/13/2020 | Thank you, Matthew, for the quick response on this ticket! |
08/13/2020 | Jason is very patient! |
08/13/2020 | Issue was addressed and resolved in a very timely manner. |
08/13/2020 | all's good for now! thank you. |
08/13/2020 | Great response time on this ticket! Thanks! |
08/13/2020 | As always, the staff is very professional, friendly and polite |
08/13/2020 | I had issues with my printer/scanner and Jason is always resolves the issues. |
08/13/2020 | Prompt and courteous |
08/13/2020 | Multi-call problem was resolved relatively easily via email and got our office back up and printing! Thank you!! |
08/12/2020 | Matthew took care of very quickly. |
08/12/2020 | Quick Response, Appreciate the Help! |
08/12/2020 | prompt response |
08/12/2020 | good |
08/12/2020 | Jason is always so very helpful and a joy to talk to in our crazy days! Thank you for always helping me! |
08/12/2020 | Thank you...you guys are always rockstars! |
08/12/2020 | Very friendly, helpful person on the phone. AND, my issue was handled promptly and effectively. |
08/11/2020 | Quick and easy, Thank You! |
08/11/2020 | Prompt and accurate response. |
08/11/2020 | Fixed it! |
08/11/2020 | Erick B. is the best! So helpful and followed up with me every time he said he would!! |
08/11/2020 | Jason provided quick resolution to my issue and set me up so I shouldn't have any problems going forward. Thanks! |
08/11/2020 | Matt worked with me on my schedule. He continued to come back to the issue, determined to get everything working right for me. He was always pleasant. |
08/10/2020 | Erick is always great and nice! |
08/10/2020 | Erick B. plugged away on getting a picture on our staff directory. Even through it didn't fix it the first few things he tried, he kept working on it until it finally was correct. I appreciate him not giving up on this. |
08/10/2020 | Quick response. |
08/10/2020 | Erick is so awesome! |
08/7/2020 | Matt was very helpful and took care of my issues very quickly and efficiently. He is very knowledgeable in his space. Also, he is incredibly cordial, and a pleasure to work with! I would definitely request his services again! Thank you |
08/7/2020 | Thank you! |
08/7/2020 | Prompt assistance Fantastic personality for good customer service |
08/7/2020 | fixed my problem !!! Thanks!! |
08/6/2020 | Quick and efficient, Michael jumped on the request despite it being end of day and made sure it was completed. |
08/6/2020 | Matthew always does a great job! |
08/6/2020 | Matthew is the best to work with!! He is always very friendly and never gets frustrated with my silly requests or questions. Thanks Matthew!!! |
08/6/2020 | I appreciate your patience as I called you all everyday for about 5 days. The problem finally seems to be resolved. Thanks for all of your help! |
08/6/2020 | Persistence. Thank you for not closing the original ticket โรยถ instead trying to connect with our colleague. You not only fixed the initial issue but identified there is another issue you can help him with. Great Job! |
08/6/2020 | Awesome! |
08/6/2020 | Todd was amazing working through my issues |
08/6/2020 | Matthew was quick and very informative. |
08/6/2020 | Matthew was amazing to work with- he made sure to follow up with us regarding a recent server issue. Great job! |
08/5/2020 | Quick response and resolution! |
08/5/2020 | Great work! |
08/5/2020 | Thanks for all of your's and Matt's help! |
08/5/2020 | My ticket was resolved very quickly. |
08/5/2020 | Erick was a great help and resolved our issue quickly! |
08/4/2020 | Jason was wonderful! |
08/4/2020 | You told me what I needed to know. See my response to the other email |
08/4/2020 | great |
08/4/2020 | The technician who helped really took the time to try to resolve my problem. He was very patient and I am hopeful that he solved this ongoing issue of me being locked out of my computer. He searched several screens and I appreciate his efforts. ImageQuest is the best! The people are great! Thanks! |
08/4/2020 | Matt provided excellent customer service......he performed the task related to the service ticket as well as followed up on a issue from the previous week to verify that it had been corrected. He also helped me with another issues while on the phone! Thanks Matt |
08/3/2020 | The best, thanks! |
08/3/2020 | Jason has been consistent and responsive to help me with equipment issues- FINALLY! It is working. Thank you Jason--- you are my personal favorite |
08/3/2020 | Matthew always knocks it out of the park! |
08/3/2020 | Matt very helpful |
08/3/2020 | Fast and friendly service! |
08/3/2020 | JASON Z Is always kind and quick to fix my issues!! |
08/3/2020 | Erick was professional and quickly resolved our issue! |
08/2/2020 | Thanks Stephen. Sorry for the confused dates. Appreciate you doing this for me twice. |
07/31/2020 | Jason was awesome resolved my problem and walked me through the process |
07/31/2020 | quick and painless. ๐ |
07/31/2020 | problem solved. |
07/31/2020 | Jason is always super helpful and paitent. |
07/31/2020 | Matt solved my issue quickly. I was unable to sign into my account and get back to work. Hooray! ImageQuest is always great to work with! Thanks! |
07/30/2020 | tHANK YOU JASON #5 FOR EXCELLENT |
07/30/2020 | Matthew save. The.Day |
07/30/2020 | Appreciate the training, Thank you Stephen! |
07/30/2020 | Friendly, courteous, quick, great trouble shooter and, best of all, I can scan and use the printer now. THANK YOU Matthew! |
07/30/2020 | Quick service! |
07/30/2020 | Jason is Great!!! |
07/30/2020 | Jason was very professional and efficient. Thank you |
07/30/2020 | The rep helped me get my password changed and was amazing!!! |
07/30/2020 | Matthew solved the problem I was having in a timely manner! |
07/30/2020 | Very helpful. |
07/29/2020 | Jason is always awesome |
07/29/2020 | Well this took about a week and 2 hours but everything now works. Davis is dedicated and doesn't quit until the software is functional. I appreciate all his hard work, patience and effort on my behalf. |
07/29/2020 | quick fix! thank you! |
07/29/2020 | Took the time to make sure my issue was resolved even though it took several days to work on! |
07/29/2020 | Erick called me within an hour of my call to create a ticket. He was extremely nice and helpful and fixed my issue very quickly. |
07/29/2020 | Problem solved! Thank you! |
07/29/2020 | Took about 15 min to fix but all good now! |
07/29/2020 | Quick and easy! |
07/29/2020 | Very helpful and went above and beyond! |
07/29/2020 | Personal and professional! |
07/29/2020 | Very good experience and Thank you!!! |
07/29/2020 | Got all the questions answered and back to work quickly. Very polite person. |
07/29/2020 | thank you |
07/29/2020 | Matt was great to work with. A great asset to the ImageQuest team. My windows update issue was not easy to fix and he kept working with me and my schedule until it was completed. |
07/28/2020 | Jason is always quick to help! I appreciate him so much! |
07/28/2020 | Recognized my issue and found a fast solution to get me going again!! |
07/28/2020 | everything works now! thank you! ๐ |
07/28/2020 | Jason was great |
07/28/2020 | quick turnaround, thx! |
07/27/2020 | The response time was prompt and my issue was resolved. |
07/27/2020 | Jason is one of the best, always fast and helpful! Thanks!!! |
07/27/2020 | Great help |
07/27/2020 | Thanks for the speedy turnaround Stephen!! |
07/27/2020 | Excellent work Stephen, thank you!! |
07/27/2020 | I REALLY appreciate Jason Zumbros help with all the Encompass issues - he's doing a fantastic job!! |
07/27/2020 | Jason is great, as always! |
07/27/2020 | Jason is awesome! Always super helpful! |
07/27/2020 | Quick response + the info to tell me whether or not I needed to do anything. Clarifying that this is not from ZOOM Meetings was exactly what I needed! Thanks, Y'all! Always helpful. |
07/24/2020 | Thank you for your prompt attention to our problem. |
07/24/2020 | Jason was awesome. Really appreciate his help |
07/24/2020 | Thank you Jason Always a "5" |
07/24/2020 | Thank you for taking the time to call and chat about what the update was ๐ |
07/24/2020 | When started using the computer my bookmarks from Google didn't get moved. Also the Outlook was not set up to run with Needles program or my signature was not put into my emails. I called and got Matt Bushman he fixed everything that I needed and was very patient with me. Thank you Support team |
07/24/2020 | THANK YOU FOR THE FAST REPLY. |
07/24/2020 | Fast responses that works :)! Thanks and I always appreciate your help and time. |
07/24/2020 | Erick was great. He understood exactly what I needed to do. |
07/24/2020 | Jason was friendly and efficient. |
07/23/2020 | JASON Z is ALWAYS AMAZING! Always knowledgeable and patient. |
07/23/2020 | Thank you very much! Give you a '5" |
07/23/2020 | JASON Z WAS THE BEST!!!!!!!!!!!!!!!! He acted so fast because he knew how important my laptop is to me. THANK YOU SO MUCH and your team! YOU ARE amazing! Much appreciated. |
07/23/2020 | Thank you for setting Toni up. Matt called in this morning to help her out and I think it all went smoothly. |
07/23/2020 | quick and fixed the issue manythanks |
07/23/2020 | great service! kind and helpful! thumbs up! |
07/23/2020 | Jason called back in a timely manner and took care of the issues very quickly. Very friendly on the phone! |
07/23/2020 | Awesome!!! |
07/22/2020 | Just a big THANK YOU for your assistance. |
07/22/2020 | Fixed in a heartbeat. Thanks, Jason! |
07/22/2020 | Fast response and good customer service. Thanks! |
07/22/2020 | Jason is great ๐ |
07/22/2020 | Matt is great! Fast and friendly. |
07/22/2020 | Jason!!! He's the best. |
07/22/2020 | Thank you so much!! Did exactly what I needed! |
07/22/2020 | Matthew resolved the issue |
07/22/2020 | New computer is so fast! |
07/22/2020 | Michael called me back quickly after sending an email saying I wasn't able to get the password on the secure message. He called and gave me the password. Very pleased. Thanks Michael |
07/21/2020 | always a pleasure working with Matthew |
07/21/2020 | Issue was resolved. ๐ |
07/21/2020 | Quick turnaround and great job as usual! Thank you, Ron |
07/21/2020 | Jason makes my day - he is so patient and knowledgeable, and I really appreciate that, esp. during this extremely busy time! |
07/21/2020 | Jason was extremely helpful and thorough! |
07/20/2020 | Erick resolved my issue |
07/20/2020 | Quick response. Corrected immediately. |
07/20/2020 | Jason always is a great help. |
07/20/2020 | Jason was very efficient! |
07/20/2020 | Thanks! Quick and friendly service, as usual. |
07/20/2020 | thanks guys |
07/17/2020 | Thank you. |
07/17/2020 | Awesome support from Erick...thanks! |
07/17/2020 | always good experience with Jason |
07/17/2020 | Matt B.'s attention to detail saved me from future issues. Thank you!! |
07/17/2020 | Great job as always. And always prompt with help. |
07/16/2020 | I solved the issue myself, but I did get several calls and emails for help. |
07/16/2020 | Todd's work was excellent as usual. |
07/16/2020 | TY for the quick reply ! |
07/15/2020 | Matt always does an outstanding job of helping me with my issues on the computer. Always willing to show me how to correct simple issues on my own for next time like settings for Adobe. He also keeps his word and will get answers to issues he might not know at the moment and will contact me later once he does. So Kudos! |
07/15/2020 | Great! Helped me fix the problem quickly! |
07/15/2020 | My call was taken and the ticket was created quickly. My issue resolved prior to being contacted back (within 10 minutes of my ticket creation) and I was able to get my ticket canceled just as quickly. |
07/15/2020 | Rep wasnt able to do exactly what was requested but kept looking into the issue and was able to offer a positive alternative. |
07/15/2020 | I can hear and everyone can hear me... LOL Thank you. |
07/15/2020 | Quick responses |
07/15/2020 | Jason is fantastic! |
07/15/2020 | Matthew was exceptional to work with! |
07/15/2020 | Jason shot me a quick email on how to fix my problem. I was able to fix it myself. Thanks Jason. |
07/15/2020 | Great Job Guys, Thanks Jason! |
07/15/2020 | Jason was very diligent and even called me after hours to assist knowing how important receiving these emails is. |
07/15/2020 | quick, precise, courteous |
07/15/2020 | Tech was helpful and nice. Thanks |
07/15/2020 | great |
07/14/2020 | Jason Zumbro crushed it. Thanks! |
07/14/2020 | JASON Z is ALWAYS AMAZING! |
07/14/2020 | Quick response. |
07/14/2020 | The request was processed promptly. |
07/14/2020 | Thanks for handling this while I was in meetings! |
07/14/2020 | fixed the issue quickly! |
07/14/2020 | Jason was very helpful and quick. He also gave me helpful hints on how to fix the problem in the future. Great job Jason. Thank you. |
07/14/2020 | Matt was super quick and helpful! Issue resolved! |
07/14/2020 | VERY PLEASANT, RESOLVED ISSUE TIMELY |
07/14/2020 | I appreciate Erick and Todd's help getting me back up and running yesterday even though it took all day! Thank you! |
07/14/2020 | Always nice to work with Erick. |
07/14/2020 | fast and friendly service! |
07/13/2020 | It was done with one email request! |
07/13/2020 | Quick, easy solution. Thanks! |
07/13/2020 | did great!! |
07/13/2020 | good job |
07/13/2020 | FAST AND EFFICIENT |
07/13/2020 | Matt was kind and helpful and solved the issue! |
07/11/2020 | Jason is great! |
07/11/2020 | great and quick |
07/10/2020 | As usual, Matt was very professional and efficient. A |
07/10/2020 | Mission accomplished! I was able to access his voice mail and retrieve messages! Thanks Matt! |
07/10/2020 | Login was set up quickly! |
07/10/2020 | Thanks for being prompt and completing the task. |
07/10/2020 | Issue resolved quickly! |
07/10/2020 | Great, thx Erick! |
07/10/2020 | Matthew quickly resolved the problem |
07/10/2020 | Matthew was wonderful and worked very hard to get my issues corrected. I appreciate him very much. |
07/10/2020 | Thanks for doing this quickly and clearly communicating. |
07/10/2020 | Matt was excellent and is a very good teacher! A+ |
07/9/2020 | Jason is a rockstar!! ๐ Thank you, Jason! |
07/9/2020 | Jason was awesome! |
07/9/2020 | Matthew was very knowledgeable and professional in handling my issue. |
07/9/2020 | Thank you for the quick response!!! |
07/9/2020 | response was on point |
07/8/2020 | Jason is always very helpful and has a very pleasant demeaner. I enjoy working with him. He always seems to be able to resolve the issues for me. Not being tech savvy, is always appreciated. |
07/8/2020 | Great work! |
07/8/2020 | Jason is always so helpful, spends time making sure my request is completed and is always personable. |
07/8/2020 | Everything is up and running again. |
07/8/2020 | I received a call back promptly and the issue was resolved in less than 15 minutes. |
07/8/2020 | Thank you |
07/8/2020 | Jason came to the rescue at always. Fast and knowledgeable . |
07/8/2020 | Matthew was courteous and professional. He had me back up and running very quickly ! |
07/8/2020 | As usual in my experience with IQ, quick to respond and just took care of things! Thank you |
07/8/2020 | Jason was very helpful! |
07/8/2020 | everything went well. |
07/7/2020 | Jason was nice enough to not only play phone tag with me, but to give me a few different ways to solve my problem. He's awesome per usual. |
07/7/2020 | Jason is always a HUGE help! |
07/7/2020 | Matthew helped me get where I needed to be. Thanks Matthew. |
07/7/2020 | Quick and easy |
07/7/2020 | I have been struggling for this issue for very long time,but jason made it easy for me. |
07/7/2020 | Jason was very friendly and understanding |
07/7/2020 | problem wouldn't do it when imagequest called but was doing it all morning....Maybe it fixed itself. |
07/7/2020 | Quick resolution and very helpful the whole process! |
07/7/2020 | Matt was Awesome, he remoted into my system and worked his magic as always. |
07/7/2020 | They got back to me to solve the problem very fast. Thank you for being efficient |
07/7/2020 | Jason got me logged into Encompass and actually made it run a little faster! Great work Jason. I appreciate you. |
07/7/2020 | It was great! |
07/6/2020 | Jason was great |
07/6/2020 | Could not have been handled better! Thanks so much. |
07/6/2020 | My request was handled in a timely manner and everything that was able to be done was completed. Thank you! |
07/6/2020 | quick helpful service. Thank you |
07/6/2020 | New user was set up before her start date. |
07/6/2020 | AWSOME |
07/6/2020 | Quick and easy request and fast turn-around. |
07/6/2020 | helpful and professional! |
07/6/2020 | hopefully this will work, Jason always does a good job for me. |
07/6/2020 | Quick response to a disturbing email! Thanks for keeping this sender away from me. |
07/6/2020 | My issue was resolved quickly. |
07/6/2020 | Jason Zumbro is a pro!!! |
07/2/2020 | Yea Erick :)) |
07/2/2020 | Thanks for the quick reply! |
07/2/2020 | Jason is the best |
07/2/2020 | Jason was most helpful and kind! |
07/2/2020 | Erick was very responsive to my request. He was understanding of the timeframe that I would be at the office. I appreciated his willingness to hold on to the ticket until the following morning so that he could ensure all of issues were handled. |
07/2/2020 | thanks |
07/1/2020 | Great! |
07/1/2020 | Fast and easy! |
07/1/2020 | Thanks. |
07/1/2020 | Quick & Easy |
06/30/2020 | Thanks for the quick response! |
06/30/2020 | The response was quick and the tech was very helpful. Thank you! |
06/30/2020 | Michael did an awesome job. After figuring out what had to be every error code our copy machine could possible throw, he made sure that everything worked for not just my machine but for everyone's machine. Top Notch Service!!!! You need to give this man an afternoon off as he certainly deserves recognition for how well he helps your clients!!! Jay |
06/30/2020 | thank you! |
06/30/2020 | Stephen Rocks |
06/30/2020 | Erick was very professional. He explained everything that was being done. |
06/30/2020 | Matt was awesome and fixed my computer!!!! Went above and beyond to find a solution!!! |
06/30/2020 | Fantastic job troubleshooting this and finding a solution! Thank you! |
06/30/2020 | Thanks, Lee!! |
06/30/2020 | jason helped me |
06/30/2020 | Good Service |
06/30/2020 | THEY CLEANED MY COMPUTER RIGHT UP |
06/30/2020 | Quick service. |
06/30/2020 | Great as usual! |
06/30/2020 | Great service as always! |
06/29/2020 | Jason was great |
06/29/2020 | great help |
06/29/2020 | my issue was resolved |
06/29/2020 | So quick to respond! |
06/29/2020 | Perfecto! |
06/29/2020 | Matthew was able to remote in and confirm that this email was indeed fraud, and took the appropriate steps to flag the address to block future attempts as well as deleting the email from my inbox and trash folder. Great job as always....thank you! Ron |
06/29/2020 | great job |
06/29/2020 | excellent response time to handle a customer |
06/29/2020 | Jason is responsive and helpful (as always) thank you! |
06/29/2020 | Jason is awesome, ALWAYS! Patient and always has helpful advice! Thanks Jason! |
06/27/2020 | very fast response ๐ |
06/26/2020 | Michael was FANTASTIC!!!!!! He's a keeper!!!!! Thank you Michael for your AWSOME help. |
06/26/2020 | Jason fixed my issue quickly and with ease. ๐ Thank you! |
06/26/2020 | Jason is always helpful and patient. |
06/26/2020 | Matt was great - thought outside the box with a unique issue. I appreciate his persistence in getting in touch with me. |
06/26/2020 | good service |
06/26/2020 | Very quick and responsive! |
06/26/2020 | Good |
06/26/2020 | Fixed issue |
06/26/2020 | Glad to have support when needed. |
06/25/2020 | great |
06/25/2020 | Thank you |
06/25/2020 | The service was swift and the problem was taken care of. |
06/25/2020 | Thank you Matthew for taking care of this. |
06/25/2020 | Thank you very much for your quick response |
06/25/2020 | Jason is always terrific! |
06/25/2020 | Jason is Awesome |
06/25/2020 | Quick and helpful |
06/25/2020 | Matt Bushmann resolved the question quickly. Thanks! |
06/24/2020 | Thanks! |
06/24/2020 | Thank you! |
06/24/2020 | Good Description of what to do next. |
06/24/2020 | great |
06/24/2020 | Matthew was very helpful and did not give up until he had solved my issue. |
06/24/2020 | gOOD. |
06/24/2020 | Quick service |
06/24/2020 | quick and though |
06/24/2020 | Matthew stayed with me until the problem was solved. He was very easy to work with. |
06/24/2020 | ๐ |
06/24/2020 | Great service by Matthew |
06/24/2020 | Quick call back and answered by questions |
06/24/2020 | Fast and done within a couple minutes! |
06/24/2020 | good orientation |
06/24/2020 | Matthew tried to do what he could. |
06/24/2020 | It was quick and easy. |
06/23/2020 | Him being patient!!!! Thanks |
06/23/2020 | issue resolved. |
06/23/2020 | Got me in ! |
06/23/2020 | Fast results |
06/23/2020 | Crushed another one - TY Erick |
06/23/2020 | Erick was fantastic. Super nice guy. And he helped with my problem! #score |
06/23/2020 | Thank you !! |
06/23/2020 | Super fast |
06/23/2020 | issues reslolved. |
06/23/2020 | Good work |
06/22/2020 | Jason is always so helpful. We worked out a plan for tomorrow morning when I am at the office to get this resolved. |
06/22/2020 | thank you!!! |
06/22/2020 | Very Quick response! Thank you! |
06/22/2020 | Thanks |
06/22/2020 | Helpful, quick, and easy directions to follow. |
06/22/2020 | Matthew fixed my problem quickly and easily. Thanks |
06/22/2020 | Pleasant attitude and very helpful. Thank you |
06/22/2020 | The response time to my request was only minutes. The person helping me (Matt Gary) was very helpful and explained how and why when going through the process of fixing my problem. |
06/22/2020 | thank you! |
06/22/2020 | Speedy service! |
06/22/2020 | I am very pleased with the service. Matt was extremely persistent, and he did not stop until he resolved the problem. Great job!! |
06/22/2020 | thanks! |
06/19/2020 | Thanks Michael! |
06/19/2020 | Matthew helped me immediately and spent time with me making sure I felt confident that my email was not hacked. He was super. |
06/19/2020 | very quick process. I like working with Matthew. |
06/19/2020 | Problem resolved. received emails/texts with info where i knew it was being worked on. That is a big help as i have to give updates to Sr mgt and users. |
06/19/2020 | Jason is amazing. Thank you!! |
06/18/2020 | Michael Beach was awesome i have cleaned email and works great thank you so much Michael !!!! |
06/18/2020 | Awesome as always. Thanks for the prompt response. |
06/18/2020 | glad you guys have my back! |
06/18/2020 | very quick response |
06/17/2020 | My experience was great because the response time was very prompt, the technician was knowledgeable and patient with me during the call. He was able to navigate me accordingly to a solution for my request. |
06/17/2020 | This worked out great with the new monitors |
06/17/2020 | Matt explained the problem that I had with the no internet connection. He tells me to call back if this issue continues to happen. |
06/17/2020 | Quick response, thx |
06/17/2020 | Excellent!! Thank you for the quick attention to our surprise mini-emergency. Very appreciated!! |
06/16/2020 | quick response with good instructions |
06/16/2020 | He's always so patient and kind!! |
06/16/2020 | Michael FINALLY got things fixed!!! THANK YOU |
06/16/2020 | Matthew was very helpful in sending a large zip file via email. Thank you so much! |
06/16/2020 | Matt was professional, friendly, and helped me identify the issue quickly. Great to work with! |
06/16/2020 | Stephen is awesome |
06/16/2020 | Erick is easy to work with and always helps me figure out the issue at hand! |
06/15/2020 | I received a fast response and resolution |
06/15/2020 | I received a call not too long after submitting a ticket. Matthew is very nice. I like working with him. However, the issue seemed to be quite a significant issue because it appears it took the rest of the day before the issue was resolved. |
06/12/2020 | Erick Burgess was super friendly, handled my problem quickly and made sure I understand what he did and what I needed to do for the future. Couldn't have gone better! |
06/12/2020 | Always fast and excellent services. Thanks ๏ฃฟรผรฒรค |
06/11/2020 | Thank you Matt!! |
06/11/2020 | Glad to know things are working correctly on our end! Thanks Matt! |
06/11/2020 | I considered this to be a very timely response and very satisfied with how quickly they resolved the issue. Very much appreciated! |
06/11/2020 | Thank you for your quick response |
06/11/2020 | The quick response always makes me feel like a VIP! |
06/11/2020 | Logins were sent to me quickly! Thank you! |
06/11/2020 | Erick was great! |
06/10/2020 | Such a quick response time, thank you!! |
06/10/2020 | fixed it and was nice! |
06/10/2020 | Prompt call back and a solution each and every time with Erick. |
06/10/2020 | MGary accommodated my work schedule to get my needs resolved. |
06/10/2020 | Erick was awesome like always !! |
06/10/2020 | One again Jason rocks!!!! |
06/9/2020 | Jason is very nice and the process was faster than i ever expected!! SO HAPPY |
06/9/2020 | Super friendly. Issues resolved within minutes. And I am able to work efficiently again after not being able to access files for months. (Prior to having ImageQuest services) |
06/9/2020 | My experience was great because both reps I spoke with went out of their way to assist me. |
06/9/2020 | Jason Zumbro was very helpful and patient. |
06/9/2020 | Jason is always so helpful!!! |
06/9/2020 | Thanks Jason! |
06/9/2020 | They got back to me fast |
06/9/2020 | super easy to work with, and VERY nice. Had issue resolved in a matter of minutes. |
06/9/2020 | Communication after the request was great! S Bratcher completed my request quickly |
06/9/2020 | Resolved very quickly |
06/8/2020 | Thanks Angela. |
06/8/2020 | Jason called me quickly and he was very very nice. ๐ |
06/5/2020 | Thank you Andrea for your patience and excellent Ticket triaging! |
06/5/2020 | Thanks Erick! |
06/5/2020 | Matt was kind and very helpful. Solved my problem quickly. Thank you! |
06/5/2020 | Matthew is awesome as always. Thank you |
06/5/2020 | Jason was able to trouble shoot and tell me exactly what to do when I had trouble uploading an app to my phone. He called back exactly when he said he would. Overall awesome experience! |
06/5/2020 | Erick fixed the issue and was super pleasant on the phone. |
06/5/2020 | Mathew resolved through issue quickly. |
06/5/2020 | I LOVE THE FAST RESPONSES! I CAN GO ON TO SOMETHING ELSE AND IT MAKES MY DAY! THANK YOU! |
06/4/2020 | Jason was so quick and super nice! As always! |
06/4/2020 | Milton and Brad did a great job..........very responsive! Thanks as always! |
06/4/2020 | Imagequest is always helpful to our team when we reach out. |
06/4/2020 | Handled quickly. Thanks! |
06/4/2020 | Took him 3 minutes to get my email back up and running' |
06/3/2020 | THANK you to Lee Walton and Todd Broadway! |
06/3/2020 | Erick Burgess is fantastic! Hope to work with him again if the need arises. |
06/2/2020 | They took the time to hear out the problems without just launching into what they thought would fix it. That way we quickly identified the real problem instead of going through a bunch of basic trouble shooting i had already tried. |
06/2/2020 | to the point, easy to follow the instructions |
06/2/2020 | Thanks! |
06/2/2020 | Fast service |
06/2/2020 | Marlon quickly called me on my issue and was able to resolve it! |
06/2/2020 | Call back was fast and problem resolved quickly. Great Job |
06/2/2020 | The person I spoke with (I think his name was Matt?) was very responsive and talked me through the issue without talking down to me. |
06/2/2020 | Erick is always a pleasure to deal with. Thank you so much for your help as always. |
06/1/2020 | Very responsive |
06/1/2020 | Always prompt and successful in solving my problems/obstacles. Thanks! ๐ |
06/1/2020 | THank you! |
06/1/2020 | Very helpful, friendly, and fast |
06/1/2020 | Prompt and resolved quickly. |
06/1/2020 | Matt is always friendly, efficient and helpful. Thank you! |
06/1/2020 | Matthew with Image Quest is always on point. He explains the solution to the problem and makes it look easy. Thank you Matthew for teaching me and giving me the chance and efficiency to work from home. Thank you for being patent. |
06/1/2020 | As always, Jason Zumbro worked his magic! Problem fixed. |
06/1/2020 | Mark was awesome, as always. Thanks IQ |
06/1/2020 | Proactive. Thank you! |
05/29/2020 | Jason as always helped me get going again. |
05/29/2020 | Jason is the BEST! |
05/29/2020 | Matthew found notes that I could not find. THANKS!!! |
05/29/2020 | Jason Zumbro was extremely professional, timely, and attentive with his support on this ticket, especially with such a sensitive matter. Thank you very much!!! |
05/29/2020 | Very knowledgeable and efficient. |
05/29/2020 | Done as requested. |
05/28/2020 | Erick was very helpful resolving my issue and was a nice person to chat with while working on it! |
05/28/2020 | Erick made it a point to get with me on this. I scheduled it and was told #1 priority but never heard from anyone on Wednesday and it rolled over to Thursday which was a day of which I had two mandatory meetings to attend. Now I can catch up on the last three days scanning! Thank you Erick! |
05/28/2020 | Everyone I spoke with was very helpful. |
05/28/2020 | Very fast response! Matt was very pleasant to work with. |
05/28/2020 | Erick was great and called back so quickly...Thanks1 |
05/27/2020 | My experience was helpful and efficient. Thank you! |
05/27/2020 | Issues were fixed in a quick manner and Jason is always helpful and great to work with. Thank you! |
05/27/2020 | The issue was fixed in a timely manner. |
05/27/2020 | Thank you for your response! |
05/27/2020 | It was a simple fix and got me working in a short amount of time |
05/27/2020 | Stephen is on point! Always knows what to do. Give that man a raise! |
05/27/2020 | Matt was so helpful and got my computer VPN setup with ease. Thank you, Matt and Image Quest!! |
05/26/2020 | every thing was handled promptly and the gentleman was very pleasant ๐ |
05/26/2020 | Thanks for the prompt service. Are you considering added space? The same thing happened in Nashville last week on my office computer. |
05/26/2020 | Very helpful and through in helping get to the root of the problem |
05/26/2020 | Mark is wonderful to work with. Thank you! |
05/26/2020 | Jason and the whole team were super quick, and very kind! ๐ Thanks for your speedy help! |
05/26/2020 | Stephen knocked it out of the park! |
05/26/2020 | Jason took care of my request in the matter of moments! |
05/23/2020 | Erick didn't give up on getting my remote connection back up and running. Thanks for all your help! |
05/22/2020 | responded quickly and got it taken care of ASAP! I always enjoy working with Jason. Has a great attitude and it always willing to work through the issues. |
05/22/2020 | Matthew resolved my problem of not being able to generate & transmit results through drug pak. I appreciated him following up on this the next day to get this working properly. |
05/22/2020 | Good communication and great professionalism. Wouldn't expect anything less from IQ! |
05/21/2020 | Jason is AWESOME! |
05/21/2020 | Thanks Michael!!! |
05/21/2020 | Michael B was very professional, very cheerful and VERY helpful! (Sorry this got past me earlier!!!!!) Great job! |
05/21/2020 | Prompt response from Matthew G! Many thanks! |
05/21/2020 | I was having trouble printing to my printer from my laptop. Matthew fixed the problem. |
05/21/2020 | Matt did an amazing job assisting myself and my coworker. Very patient and was easy to work with! |
05/21/2020 | I was informed that ImageQuest is aware of the issue and working toward a resolution. |
05/21/2020 | one touch fix of the issue |
05/21/2020 | The response time was very quick! |
05/21/2020 | Good job. VPN is working great! Kathey |
05/21/2020 | He fixed my VPN where I could log into my workstation from a home laptop |
05/20/2020 | Michael did a great job with a great demeanor! |
05/20/2020 | Thanks for the quick reply.Good job |
05/20/2020 | Jason called me within a few minutes and we got everything resolved. He was very prompt and I appreciate that. |
05/20/2020 | Jason always has a solution and a fast respond time. Thanks! |
05/20/2020 | Always fast service! |
05/20/2020 | I was contacted pretty quickly and problem solved quickly as well. thanks. Georgia |
05/20/2020 | Jason Zumbro is awesome, thank you |
05/19/2020 | Fast easy response |
05/19/2020 | FABULOUS!!! |
05/19/2020 | Prompt and efficient - Thanks Jason! |
05/19/2020 | I appreciate the quick response from Matthew regarding an issue I had with Microsoft Teams. I don't know what I would do without ImageQuest. Thanks again! |
05/19/2020 | Matthew was very quick to respond and helpful in resolving my issue with Microsoft Teams. Thank you very much! |
05/19/2020 | fast |
05/18/2020 | Thanks! See you again in six months! |
05/18/2020 | Davis was great and fixed the email |
05/18/2020 | Erick has a great personality and very friendly!! |
05/18/2020 | Great job Jason. Quickly resolved. Thank you!!!!! |
05/18/2020 | Matt was helpful and quickly resolved my problem with Adobe PDF |
05/18/2020 | Answered quickly and conclusively. |
05/15/2020 | Very quick response, thank you! |
05/15/2020 | Thank you for calling so quickly, I was unable to work my files and it was handled within an hour! |
05/15/2020 | Erick is always quick and fixes my issues thank you |
05/15/2020 | Michael was thorough and detailed. Give that man a raise!...or some gummie bears... or a happy meal. |
05/14/2020 | super fast and very helpful! |
05/14/2020 | Jason was very prompt and courteous. Thanks for the quick help. |
05/14/2020 | Thank you! Response was prompt & friendly. |
05/14/2020 | Didn't get email after I said to put it thru.... |
05/14/2020 | Someone got back to me very quickly and resolve the issue! You guys are always great! |
05/13/2020 | Jason solved the issue immediately! |
05/13/2020 | Matthew was awesome to work with and took care of everything needed. Thanks so much! |
05/13/2020 | Many thanks for your assistance. Its difficult at times to get accustom to changes. |
05/13/2020 | Quick action and resolution. |
05/13/2020 | Quick response and helped me fix issue in 3 minutes! |
05/12/2020 | Stephen was patient and determined, and he found the solution. Thank you!! |
05/12/2020 | Matt was good. |
05/11/2020 | Rob Czymoch was super helpful in finalizing HR's request to get me full access to send emails to "ALL CMC". |
05/11/2020 | Very knowledgeable and helpful |
05/11/2020 | Very helpful in resolving printer issue. Thank you! |
05/11/2020 | thank you so much Erick ! |
05/11/2020 | Awesome |
05/11/2020 | It was all due to Matthews greatness!!! |
05/11/2020 | IT Technician was great and followed up to ensure my computer was now working. |
05/11/2020 | Very helpful in resolving my computer issue! |
05/11/2020 | It took awhile to get this resolved but Davis stuck with it and figured it out for us. Thank you. |
05/11/2020 | Erick was excellent!!! He was very patient and responsive. I give him 5 Gold Stars... |
05/11/2020 | Matt was very thorough and professional. He also fixed some issues that did not relate to the reason I called. |
05/08/2020 | Courteous and helpful |
05/08/2020 | Fast service |
05/08/2020 | prompt and professional help! |
05/08/2020 | Quick response...thanks for your help! |
05/07/2020 | Matt got my problem taken care of! |
05/07/2020 | Matthew was very helpful and knowledgeable. He solved the issues and answered questions patiently. Appreciate his help. Thanks. |
05/07/2020 | Erick was quick to respond as always and walked me through step by step so that I could understand everything. Thumbs up |
05/07/2020 | great communication skills and personality! |
05/07/2020 | You all have made this process refreshingly straightforward. Thank you! |
05/07/2020 | Matthew was great, diagnosed the problem quickly and got it resolved. Extremely easy to work with! |
05/06/2020 | EXCELLENT! |
05/06/2020 | Erick is always quick to respond and gets answers to me in a timely manner. I love have him as our tech. Paige. |
05/06/2020 | Thank you for the quick response. |
05/06/2020 | My experience was great because Michael added my work email to my laptop so, I can work more effieciently from home. |
05/06/2020 | It looks as if you've fixed it so I don't have those annoying, unsolicited emails from Fadds. |
05/06/2020 | Although my issue resolved itself, the team got back in touch with me in a timely manner and was professional about closing out the ticket. |
05/06/2020 | Excellent as ALWAYS! |
05/06/2020 | Great Job. The ImageQuest Team is getting it done! Thanks.......................Jim |
05/06/2020 | Erick was great! He had my password rest in no time! Thanks |
05/05/2020 | It took 4 1/2 hours to get a call. Then it took only about five minutes to correct! Thank you. |
05/05/2020 | Jason knew exactly what the problem was and was able to circumvent the issue while Encompass revamps their system. Several other employees of our Orange and San Dimas Branches needed assistance and he is reaching out to them as well to help circumvent the issue. Looks like it is a West Coast Issue that needs attention. |
05/05/2020 | Michael was kind & efficient |
05/05/2020 | It was fast. Thank You. |
05/05/2020 | Because- JASON!!!!@ |
05/04/2020 | Thanks Josh! |
05/04/2020 | My experience was good as usual. However, the issue is with my Internet connection at home. If AT&T is unable to assist, I will have to call back for assistance. |
05/04/2020 | Erick is Awesome and was very patient with the other software people |
05/04/2020 | they were fast |
05/04/2020 | great job Daniel |
05/04/2020 | Good Job Matt!! Thank you! |
05/04/2020 | Issue was resolved quickly & allowed me to communicate effectively with the rest of my team. Thanks! |
05/01/2020 | She was able to answer all my questions correctly and with pleasant voice |
05/01/2020 | ImageQuest is AWESOME!! |
05/01/2020 | Thank you Jason |
05/01/2020 | The IT guy was pleasant to talk with. He gets an A+ from me!!! |
04/30/2020 | able to9 get password re set. thanks to Matt |
04/30/2020 | Jason always resolves my issues. He is the best!!!!! Thank you so much |
04/30/2020 | it resolved itself! LOL |
04/30/2020 | Erick is always polite and answers every question I have with courteous responses. I tell all my associates to ask for him by name when they set up a request ticket. He is a great asset to ImageQuest |
04/30/2020 | helpful and quick! |
04/30/2020 | quick response as always |
04/30/2020 | Great response time. |
04/29/2020 | Because---- Jason is always very helpful! |
04/29/2020 | Thanks for the help as always.... |
04/29/2020 | Jason was great |
04/29/2020 | Quick response |
04/29/2020 | Super friendly, efficient and went the extra to mile to make sure I had everything I needed. |
04/29/2020 | Erick is awesome! |
04/29/2020 | The response was very quick & Jason was super nice! |
04/28/2020 | Quick, thanks Jason! |
04/28/2020 | Quick response. |
04/28/2020 | Always pleasant talking to Erick!!! |
04/28/2020 | We have been dealing with email delivery issues for quite some time now and are very thankful to get some feedback on the issue! |
04/28/2020 | My issue was resolved quickly. |
04/28/2020 | Jason is always quick to respond and help! |
04/28/2020 | Jason is a competent and personable technical representative. He understands his duties and works efficiently to resolve issues plaguing the user. He is an asset to the department he works in and those he assists. |
04/28/2020 | It was fast and seamless. Great job! |
04/28/2020 | You are awesome! |
04/27/2020 | he knew what he was doing and was able to work through things efficiently. thank you |
04/27/2020 | Resolved the issue quickly! Thank you! |
04/27/2020 | Fast and friendly!! |
04/27/2020 | Solved my issue. Great customer service! |
04/27/2020 | Many Thanks!! Stays on the line until problem solved. |
04/27/2020 | Matt was very helpful! |
04/27/2020 | Thanks for the quick response. |
04/27/2020 | Helped me get thru the phase of assisting with password. |
04/24/2020 | Matt was very helpful in resolving the issue I had with Microsoft Teams. Thank you! |
04/24/2020 | Matt fixed my problem and was great to work with. |
04/23/2020 | Michael was very good, excellent in resetting my MS 365 email to work again. Thank you Michael |
04/23/2020 | Thanks Matt for putting on your investigative hat and getting to the bottom of this! |
04/23/2020 | Davis Houk, is a ROCKSTAR! |
04/23/2020 | Matthew was excellent. He listened and then resolved both my remote connection and my laptop email account problem. A+ |
04/23/2020 | Agile and responsive service and quick resolution. Thank you! |
04/23/2020 | Matthew was unbelievably patient with my frustration, persistent in getting my problem solved that had been occurring since last week! Once he was able to get the many issues solved, he added short cuts for me and then had me go through all of the steps to ensure my understanding of the process. I can not say enough how pleased I am that he was able to fix this and his demeanor kept me calm..... He has my vote for man of the year! So thankful! |
04/22/2020 | DeMarcus ROCKS!!! |
04/22/2020 | Thanks Matthew! You got back to me faster than I expected! And thanks for answering all my questions, checking everything out and for listening too! I appreciate you! Beth |
04/22/2020 | thank you |
04/22/2020 | Their always awesome! |
04/22/2020 | Jason is always so helpful and I appreciate him very much! |
04/21/2020 | Thank you - great service. |
04/21/2020 | Jason is awe3some...I always feel like he is my personal IT guru ๐ |
04/21/2020 | helpful and quick |
04/21/2020 | Erick Burgess is the best! Thank you! |
04/21/2020 | Matthew fixed the issue. Many thanks! |
04/21/2020 | My experience was great because of Matt!!!!!!!! |
04/21/2020 | Michael was great! |
04/21/2020 | Took care of the problem quickly and easily. Thank you! |
04/20/2020 | The issue was quickly handled! |
04/20/2020 | Jason was great! Thank you! |
04/20/2020 | Pending Resolution- HOWEVER- my best buddy Jason is researching and understands the issue. |
04/20/2020 | quick |
04/20/2020 | The team's immediate response to my concern was very helpful. |
04/20/2020 | Matthew was very helpful and resolved my issue |
04/18/2020 | Thanks for your help! Good service. |
04/17/2020 | Erick fixed my issues and we are good to go. Thank you! |
04/17/2020 | Matt Was extremely helpful and even jumped in and saved me from being late to a conference call this morning! Thank you |
04/17/2020 | Jason was very personable and respectful of my time. Took care of the issue! Thank you! |
04/17/2020 | Took the time to get everything resolved before ending the conversation. |
04/17/2020 | Thank you!! Great help, great response! |
04/16/2020 | Easy access to all I needed , thanks for the quick response. |
04/16/2020 | Matt was super helpful! He was very patient with my lack of technology skills while we tried to figure out what was wrong and then walked me through the fix so I could teach the other people in the office. Thank you! |
04/16/2020 | quick effeciant |
04/16/2020 | DANIEL IS VERY PATIENT AND EXPLAINS AS HE GOES. |
04/16/2020 | Jason is always amazing. He knows what he is doing and always helps me quickly. |
04/16/2020 | Quick and easy - TY Matt |
04/16/2020 | Matt was very helpful! |
04/16/2020 | It was informative and quick |
04/15/2020 | Very responsive, knowledgeable, and friendly service. There was also a follow up call later in the day just to make sure that everything was working.....very much appreciated. Thank you! Ron |
04/15/2020 | Jason Rocks! |
04/15/2020 | Very fast service |
04/15/2020 | Very nice and responsive |
04/15/2020 | the IT Helpers were incredibly patient and helpful |
04/15/2020 | I spent 20 minutes trying to log in to the VPN post patch-update. Got Erick B's help, log in was a snap. Thank you!!!!! |
04/15/2020 | Jason was great and resolved my issue quickly. Thank you! |
04/15/2020 | Quick and friendly service from Erick! |
04/14/2020 | It was quick! |
04/14/2020 | Mr. Bushman was able to take care of the problem quickly Thanknyou |
04/14/2020 | Thank you Matt! |
04/14/2020 | Thank you Todd!! |
04/14/2020 | Response was quick, issue was resolved |
04/14/2020 | Matthew was very knowledgeable and helpful during the call. My issue was promptly addressed. |
04/14/2020 | Jason is always fast to respond and that means alot to us. |
04/14/2020 | Webster's defines Greatness as: the quality of being great, distinguished, or eminent. Is he great? Absolutely. Is he Distinguished? Dapper is his default setting. Is he eminent? Just ask around...his name is on the lips and hearts of all IT professionals. |
04/14/2020 | Jason was very quick to find the problem with my email and teams and resolve it in a timely manner. Great job Jason!!!! Thank you! |
04/14/2020 | Thank you! |
04/14/2020 | GREAT JOB!!!!!!!!!!!!!! |
04/14/2020 | THANK YOU VERY MUCH GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
04/13/2020 | Fast service |
04/13/2020 | super fast resolve. thank you |
04/13/2020 | Corrected my problem in time for my team meeting! |
04/13/2020 | Matthew was able to solve my problem quickly and was delightful. |
04/13/2020 | Great |
04/13/2020 | You guys are always on it! Many thx |
04/13/2020 | You guys are the best, and always answer and help with great feedback and service, thanks! |
04/11/2020 | Excellent, Excellent!! Michael B. took time on a Saturday to setup this printer for us. Thank you very much!!! |
04/10/2020 | THANKS |
04/10/2020 | it was taken care of quicker than expected |
04/10/2020 | Sorry, I finally got this one fixed on my own. Just alerted you. Thanks. |
04/10/2020 | Jason is so quick to respond, and so helpful. |
04/10/2020 | Quick response, issue resolved |
04/09/2020 | So happy to have this resolved - thanks! |
04/09/2020 | Appreciate Ericks help with the Microsoft Teams issue |
04/09/2020 | GREAT JOB |
04/08/2020 | Awesome, was not expecting it to be that fast. THANKS! |
04/08/2020 | Michael is AWESOME! |
04/08/2020 | My experience was because...โรยถ JASON!!!!!!! |
04/08/2020 | I had the app and can now access |
04/08/2020 | Mr. Matthew was very courteous and efficient. |
04/08/2020 | problem was fixed immediately once they gave me a call back! |
04/08/2020 | Tech. was nice and very helpful. |
04/08/2020 | Thank you Erick! |
04/08/2020 | Within a few minutes Jason has my problem resolved. I am very happy with the service. |
04/08/2020 | Erick was great |
04/08/2020 | Thank you! |
04/07/2020 | Michael was extremely helpful and patient. |
04/07/2020 | I received help fast and was able to get right back to working. |
04/07/2020 | resolved quickly |
04/07/2020 | Response was quick. I received a return phone call and E-mail. |
04/06/2020 | Jason is always great to work with. |
04/06/2020 | Erick is Awesome! |
04/06/2020 | Solution freed computer back up immediately. Great response time. Ya'll Rock! |
04/06/2020 | Davis was great |
04/06/2020 | He fixed it...thanks |
04/06/2020 | Jason is always kind and great to work with. Thank you |
04/06/2020 | thanks for the quick resolve of this. ๐ |
04/06/2020 | Great quick response |
04/06/2020 | Because--- Jason! |
04/03/2020 | He was very friendly-professional-and would talk though the long time that it took to get the green cloud started. |
04/03/2020 | Matthew was so patient and kind. |
04/03/2020 | The IT Team, especially Daniel, is always very thorough with all instructions |
04/03/2020 | Very fast response! |
04/03/2020 | did a great job everything is up and working now ๐ |
04/03/2020 | Fast turn around time. Follow-up |
04/03/2020 | Good job as always! |
04/03/2020 | Lee Walton helped me out when I was in a real bind. He gave me access to our VPN while I was working from home and could not access. Thank you Lee! |
04/02/2020 | Erick is fabulous! Thank you for your help, as always! |
04/02/2020 | Thank you as always! |
04/02/2020 | Fast and accurate! |
04/02/2020 | Always helpful and quick to respond and resolve! |
04/02/2020 | Quick, easy instructions, thank you so much |
04/02/2020 | Jason is always polite and very helpful. Much appreciated:) |
04/02/2020 | Appreciate the Speedy Response! |
04/02/2020 | Mark was great- friendly and quick with solving my computer issue |
04/02/2020 | He answered all my questions. |
04/01/2020 | Matt was great! He was super helpful & got everything taken care of for me. |
04/01/2020 | Excellent response time, quickly identified the problem and got me back working quickly. |
03/31/2020 | Matt was persistent and helpful. Thansk |
03/31/2020 | Matthew was great throughout the entire process, even though my computer was being a pain. He was extremely nice and patient as well! |
03/31/2020 | Matt knew exactly how to set it up and did so quickly. Thanks Matt! |
03/31/2020 | It was all good. |
03/31/2020 | I had someone personally stick with me through the process until resolution. Thanks. |
03/31/2020 | My experience was great because it was fast, Thanks! |
03/31/2020 | very fast at reply to the ticket. and was a great help |
03/31/2020 | Thanks Stephen - appreciate the speedy assist. |
03/30/2020 | My request was completed quickly and correctly...as always ๐ |
03/30/2020 | Thank you for the quick turnaround!!! |
03/30/2020 | Matthew always does an excellent job with helping resolve issues. Thanks! |
03/28/2020 | Thank you Michael! |
03/27/2020 | It was fixed. |
03/27/2020 | quick call and done fast |
03/27/2020 | Friendly and fast service!!!! |
03/27/2020 | Fixed the issue quickly, thanks! |
03/27/2020 | Matt Was able to get me up & running quickly!! |
03/26/2020 | Great! Timely response - Thanks for all the help! |
03/26/2020 | Timely response |
03/26/2020 | quick! |
03/26/2020 | Always responsive, knowledgeable and courteous. |
03/26/2020 | Problem solved quickly |
03/26/2020 | The tech was fabulous, very saavy, helpful without even asking. |
03/26/2020 | Thanks! |
03/26/2020 | DeMarcus solved my issues in no time! ImageQuest has a great team of people and High Hopes appreciates them all! Thank you DeMarcus!! : - ) |
03/26/2020 | Jason is always very thorough and serves with a smile each time. he is a keeper that's for sure. |
03/26/2020 | My experience was great, DeMarcus Brown called me & got the issue fixed right away. I was on the phone yesterday with an agent & his supervisor for about an hour & they didn't get anything resolved. DeMarcus got the issue resolved in less than 5 minutes. HE IS AMAZING.!!! |
03/25/2020 | Thanks guys!! |
03/25/2020 | Thank you for your help! |
03/25/2020 | Shredder arrived in record time and works great! I appreciate the support for work at home! |
03/25/2020 | Quick response! Really appreciated at a time like this! |
03/25/2020 | Thanks Jason. Always good to talk to you and have you assist me! |
03/25/2020 | My issue was resolved very quickly. Thank you |
03/25/2020 | helpful and quick |
03/24/2020 | Erick immaculately flew through these machines! Thank you!! |
03/24/2020 | Michael was very helpful and responsive! Another reason for our high satisfaction with ImageQuest! |
03/24/2020 | Eric was very quick to help. All the helpdesk folks were great too. |
03/24/2020 | Perfect Matt, she's up and running! Good Job! |
03/24/2020 | Matthew knocked all 3 laptops out in a timely manner! Thank you! |
03/24/2020 | Davis and his team never gave up on fixing the problem! |
03/23/2020 | As always....wonderful and prompt! We really appreciate you all! Thank you |
03/23/2020 | Erick at Image Quest was very helpful in helping me connect to the GNRC and MADC Drives. Thank you! |
03/23/2020 | Thanks guys! |
03/23/2020 | Quick response. Thanks. |
03/23/2020 | Awesome! Everyone fixed all issues immediately! |
03/23/2020 | Erick's the best - TY |
03/23/2020 | My experience was great because the response time was quick and problem was solved. |
03/23/2020 | This was fast, I appreciate all you all do. Thanks and have a blessed day! |
03/23/2020 | My experience with ImageQuest is always great! Michael was able to quickly answer my questions and meet my request. We love ImageQuest at High Hopes!! Thank you!!! |
03/23/2020 | Response was quick in light of our current world situation. Thank you and please stay safe!!! |
03/23/2020 | Thank you for the great turnaround. Jason is always great to work with. |
03/23/2020 | The tech was very efficient and made sure all was working before he finished the call. Thanks! |
03/20/2020 | Awesome! |
03/20/2020 | The team was persistent and showed great positively and warmth. I worked with Jason (didn't grab his last name) and he was very professional and helpful. Thanks ImageQuest Team! |
03/20/2020 | Thanks to Matthew, I can now access my work from home! This is very important in light of where we are right now in the world. Give him a raise (Milton)! |
03/20/2020 | I enjoyed the irony this morning! ๐ |
03/20/2020 | Jason is an IT superhero! Thank you! |
03/20/2020 | Jason did a fantastic job! |
03/20/2020 | Demarcus is amazing! Thanks again |
03/19/2020 | Wonderful and quick as usual. Thank you so much ๏ฃฟรผรฒรค |
03/19/2020 | Very personable and nice. Fixed issue quickly. |
03/19/2020 | Awesome help |
03/19/2020 | Matthew was patient and did a great job of trying to help me while being completely unable to log into the computer since it was an internet connectivity issue. |
03/19/2020 | Matthew was very good. Thank you |
03/19/2020 | Demarcus told me what I needed to o to resolve the issue. Very helpful! |
03/19/2020 | Solved my problem of working remotely from home very quickly. He was very pleasant and professional when working with me over the phone. |
03/19/2020 | Thanks so much for your quick help! |
03/19/2020 | Thank you for figuring out this set up....it was extremely difficult but you guys were patient and figured it out! |
03/19/2020 | Daniel quickly got the materials I needed to be able to successfully work from home. It is greatly needed and truly appreciated. He also loaded the equipment into my care, which was extended customer service! ๐ |
03/19/2020 | i was contacted very quickly and the problem was resolved. |
03/19/2020 | Thanks for the assist. |
03/18/2020 | The technician resolved the issue in short time. |
03/18/2020 | Very friendly and personable. Excellent job. |
03/18/2020 | Mathew completed the task quickly and explained everything to me before the session ended. |
03/18/2020 | Thanks for you help!!!! |
03/18/2020 | Everyone on Image Quest team are always so helpful and responsive!! Thank you for all you do. |
03/17/2020 | Matthew Gary was dealing with issues that were not making since BUT Matthew got EVERYTHING fixed. With everything going in this world, it's nice to know I have IMAGEQUEST to make it easier to communicate to the world! |
03/17/2020 | you guys are great, very quick resolutions |
03/17/2020 | Michael was excellent. |
03/17/2020 | Assistance was provided quickly and my issue was resolved. |
03/17/2020 | very quick |
03/17/2020 | Timely help and got everything done! |
03/17/2020 | My issue was resolved |
03/16/2020 | The response was fast and the specialist who worked the ticket was friendly and efficient. |
03/16/2020 | Jason did a great job helping |
03/16/2020 | It was completed promptly and truly appreciate their help always....very courteous and helpful. |
03/16/2020 | Very quick and helpful!! |
03/16/2020 | You all are always prompt to respond and patient. |
03/16/2020 | Jason is ALWAYS GREAT!!!! |
03/16/2020 | Quick, courteous |
03/16/2020 | Quick response |
03/16/2020 | Thank you, awesome service, as uaual! |
03/13/2020 | Matt was very patient and went the extra mile to make sure all was good to go before we hung up. Thank you! |
03/12/2020 | very timely response |
03/12/2020 | Thank you for the help! |
03/12/2020 | QUICK RESPONSE, YAY! |
03/12/2020 | fast response! |
03/12/2020 | Erick always does a great job of taking care of us! |
03/12/2020 | Because Jason helped me connect to the internet from home!!! Great job Jason!!! |
03/12/2020 | On time call and patience with set up, thank you |
03/12/2020 | Thank you for the timely response! Jason Zumbro is the BEST! |
03/12/2020 | Thank you for your timely response! |
03/12/2020 | Super speedy - thank you! |
03/11/2020 | Very courteous and helpful. |
03/11/2020 | Response was prompt and question was answered. |
03/11/2020 | Thanks for the quick response! |
03/11/2020 | Finally able to access the site I needed. |
03/11/2020 | Daniel is just awsome! |
03/11/2020 | Handled in a timely fashion; quickly resolved |
03/11/2020 | Quick and easy fix |
03/11/2020 | It was done by the time I arrived. Thanks |
03/10/2020 | Quick and professional! |
03/10/2020 | Thanks for all your help during this difficult week. |
03/10/2020 | Thank you |
03/10/2020 | Josh is the best! THanks. |
03/10/2020 | Michael is always fast in responding to my needs. Thanks Michael |
03/10/2020 | Thanks Daniel! |
03/10/2020 | Eric got everything fixed for me! Thanks, Shellie |
03/10/2020 | ImageQuest associates are ALWAYS pleasant, very responsive, very helpful & easy to work with. You guys are the best IT ever! Studio is lucky to have you on our team! |
03/10/2020 | Quick response |
03/9/2020 | Stephen is awesome. Thanks for your help. |
03/9/2020 | Matthew was very helpful, kind, and promptly took care of things. |
03/9/2020 | Perfect Davis! |
03/9/2020 | always great experience |
03/7/2020 | Thanks Erik and Michael! |
03/6/2020 | Thank you for being so fast!! |
03/6/2020 | Davis did a great job |
03/6/2020 | Thanks Matthew! |
03/6/2020 | Thank you for fixing quickly! |
03/6/2020 | Eric was very helpful! Thank you |
03/6/2020 | Great |
03/6/2020 | toner is being shipped without delay |
03/6/2020 | Thanks for caring about the problem I had with a client's emails constantly being quarantined and releasing them for the future. |
03/6/2020 | You all are prompt, kind and give constant updates on the progress of resolving the situation. |
03/6/2020 | Very prompt service. |
03/6/2020 | The problem was quickly identified and fixed. |
03/6/2020 | My tech was quick to answer my call and knew just what to do, once he heard my issue. |
03/5/2020 | Awesome! |
03/5/2020 | Kudos to Lori for the quick response |
03/5/2020 | Jason jumped right on this! |
03/5/2020 | Jason was very friendly and quick at completing the request. Thank you! |
03/5/2020 | Great thank you |
03/5/2020 | Matthew was super nice and helpful! He even offered to provide a shortcut that will save me time. Very kind!! |
03/5/2020 | Erick was awesome! |
03/5/2020 | Response time was great; technical assistance excellent! |
03/5/2020 | Erick was great! he was patient and determined to fix my issues! |
03/4/2020 | my issue has been fixed. |
03/4/2020 | Quick! |
03/4/2020 | Got switched out quickly and without hardly any downtime. Thanks IT/Daniel! ๐ |
03/4/2020 | Service was great. Quick install. Knowledgeable tech. Everything is running well. -Tim |
03/4/2020 | The issue was quickly diagnosed and resolved. |
03/4/2020 | ERICK was quick to solve my email issues and very kind!! |
03/4/2020 | Thanks for all you do to help WC! |
03/4/2020 | Very quick response and quick fix of my problem! |
03/3/2020 | Cause of Erick!!! |
03/3/2020 | Thank you again for helping me out of a bind. |
03/3/2020 | Quick response |
03/2/2020 | Very helpful and nice fixing the issue |
03/2/2020 | Kim and Mark were very flexible and adjusted the ImageQuest arrival time to fit the new copier delivery window. |
03/2/2020 | Everything was taken care of in a timely manner and as requested. I'm very happy with the service received today. Thank you! |
03/2/2020 | Anthony recognize the problem. |
02/28/2020 | Thanks for checking all the options Erick! Hopefully MS will develop this capability at some point. |
02/28/2020 | everything was great. Fast response and very thorough. |
02/28/2020 | It was a quick response. |
02/28/2020 | Erick helped me with my issue and installed what I needed on my laptop very quickly and was very friendly! |
02/27/2020 | ๐ |
02/27/2020 | Jason is the best ๐ |
02/27/2020 | Resolved the problem |
02/27/2020 | Response time was excellent. |
02/26/2020 | Super fast! Thank you |
02/26/2020 | very nice and understanding there was other work going on. |
02/26/2020 | Josh worked quickly and accurately! Thank you! |
02/26/2020 | thank you so much ! |
02/26/2020 | Great! First person who knew what he was doing. |
02/26/2020 | fast response and quick solution |
02/26/2020 | Thanks for providing the loaner for Cindy. It was a tremendous help to her during her recuperation after double knee replacement surgery. |
02/25/2020 | Angela was wonderful, and set up my new user quickly and efficiently! |
02/25/2020 | Daniel is always so helpful and patient!!! |
02/25/2020 | Davis did great on fixing it |
02/25/2020 | Michael was very helpful. |
02/24/2020 | Fast and courteous service |
02/24/2020 | Michael was a great help and made the process easy. |
02/24/2020 | As always, Jason was polite and more than helpful! Thanks, Jason! ๐ |
02/24/2020 | Fast response time and quickly corrected. Thank you |
02/24/2020 | Stephen helped me very quickly, and walked me through the steps I'd need to take to resolve my issue if it happens again in the future with other excel spreadsheets. |
02/24/2020 | Thanks guys have a great week! |
02/24/2020 | helpful and friendly! |
02/21/2020 | Michael was very friendly and was able to quickly resolve the issue. |
02/21/2020 | Worked with me until. Complete |
02/21/2020 | Jason was prompt with the response time and with my request. |
02/21/2020 | I am a one-off so my situation required some extra research. But Erick, Josh and Brad got together and resolved it quickly! THANKS! |
02/21/2020 | Great thank you |
02/20/2020 | My questions got answered quickly. |
02/20/2020 | Great customer service and knowledge to solve the issue. |
02/20/2020 | Fast response |
02/20/2020 | Thank you Michael!! |
02/20/2020 | Knowledgeable staff. Solved quickly and efficiently |
02/20/2020 | Exactly the info I needed, thank you Stephen! |
02/20/2020 | Thank you Stephen!!! And thank you Erick for calling me back so quickly! |
02/20/2020 | Within a few minutes I received an email answering my question. Jason Zumbro responded quickly. I appreciate that. |
02/19/2020 | Great thank you |
02/19/2020 | Thanks again, Erick. I wasn't expecting such a prompt response! |
02/19/2020 | Finally got a call back about the issue of releasing an email from client. Took awhile to get them to but they did. |
02/18/2020 | Very quick response and fixed the problem quickly as well. |
02/18/2020 | Jason was so helpful and patient with all the issues I was having and in getting me up and running again!! |
02/18/2020 | Michael was very helpful and calm. I appreciate his help. |
02/18/2020 | Friendly technician, efficient and thorough! |
02/17/2020 | My experience was great because service was fast and smooth. I wasn't expecting help until tomorrow (Tuesday) because of holiday. Made my day because I definitely needed help today. THANKS! |
02/17/2020 | So polite to work with. Very fast and accurate install. |
02/17/2020 | processed quickly |
02/17/2020 | Very timely response |
02/17/2020 | Stephen always does great |
02/17/2020 | The computer issue resolved itself -- I was having trouble getting into GNRC VPN at home. However, I appreciate the quick response from ImageQuest.! |
02/14/2020 | Thanks! |
02/14/2020 | Scanner works and I don't have to remote in. Thank you all!!!! |
02/14/2020 | Quick and effective |
02/14/2020 | Jason is awesome! |
02/14/2020 | Erick was knowledgeable. Professional. Expedient. Courteous. |
02/13/2020 | Always helpful...thank you!! |
02/13/2020 | as always, IQ staff is polite and helpful! Thanks Jason |
02/13/2020 | Prompt response to fix my mistake! Very grateful!!!!!! |
02/13/2020 | Jason took care of the issue quickly and was incredibly courteous. |
02/13/2020 | Damian patiently helped me get my email sorted. He was very kind and fixed me right up! Very grateful for his help! |
02/13/2020 | Jason is the best. He Always resolves my issues. he is my go to guy every time!!! |
02/12/2020 | Michael was AMAZING!! He was super helpful, polite and very nice to talk to! |
02/12/2020 | quick and easy - thank you |
02/12/2020 | Thank you! |
02/12/2020 | Jason is always quick to help ๐ |
02/12/2020 | it was answered in a timely manner. thanks! |
02/12/2020 | Resolved quickly and efficiently. Great Job!!! |
02/12/2020 | Erick is always great to work with. He's calming and always gets the job done. |
02/12/2020 | Excellent job. Thanks |
02/12/2020 | The issue was resolved |
02/11/2020 | Erick is always awesome ! |
02/10/2020 | Got all the apps on my phone working. |
02/10/2020 | thanks for the immediate assistance |
02/10/2020 | IT is awesome!!! |
02/10/2020 | appreciate Jason! |
02/10/2020 | Michael was very friendly and helpful. Thanks! |
02/10/2020 | I was having trouble getting into our loan files. Davis was extremely helpful in solving this. Thank you so much! |
02/10/2020 | Jason was great, as always! Quickly resolved my issue ๐ |
02/07/2020 | Quick and accurate! Thank you Davis! |
02/07/2020 | Fast reply |
02/07/2020 | Appreciate Jason's persistence with the issue I was having. Working fine now. Thanks, |
02/07/2020 | I did not even need to get on a call. The issue was solved at the back-end so that was nice. |
02/06/2020 | Quick and easy! Processed my request when it was convenient for me! |
02/05/2020 | Jason was very helpful and friendly |
02/05/2020 | As always, Jason is the best! |
02/05/2020 | I now can see my screen! Thanks for taking the time to get me fixed up!!! |
02/05/2020 | Jason was polite and efficient. Thanks! |
02/05/2020 | Jason is always the best! He is so helpful. 12/10 |
02/05/2020 | He fixed my issues!! ๐ |
02/05/2020 | Keith was amazing at trouble-shooting my VPN problem! |
02/05/2020 | Awesome help! |
02/05/2020 | They got me up and running in no time. Thanks so much! |
02/05/2020 | Erick always fixes the issue. |
02/04/2020 | You were very quick |
02/04/2020 | great |
02/04/2020 | My issue was fixed and the service level was excellent. I am delighted, I was trying to fix it myself, but I needed professional help, and that is exactly what I got. Very thankful. |
02/04/2020 | There was a quick, easy solution! |
02/04/2020 | Super friendly and fast! |
02/04/2020 | Lisa was well taken care of, and it is greatly appreciated! |
02/04/2020 | Keith was an awesome help! |
02/03/2020 | Professional. Punctual. Patient. Fast. |
02/03/2020 | The rep that contacted me was very helpful and informative. |
02/03/2020 | Very fast |
1/31/2020 | thanks for the quick assist! |
1/31/2020 | always get the quickest response .. never have to worry |
1/30/2020 | Davis, always provides top-notch and timely support. His professionalism and patience should be used as a model for other technicians. |
1/30/2020 | Thanks for the great customer service and helping me resolve the problem this morning with connections! |
1/29/2020 | Quick response and resolution! |
1/29/2020 | Thanks Erick & Davis - all seems to be good now!!! Beth |
1/29/2020 | fast and efficient |
1/29/2020 | Fast response, thank you for resolving the issue! |
1/29/2020 | Fast! thank you |
1/29/2020 | Because yall cool and all that |
1/28/2020 | He didn't give up. |
1/28/2020 | IQ tried to help as best as they could, but we discovered it was something the institution could fix. Thanks! |
1/28/2020 | My problem was taken care of. |
1/28/2020 | ImageQuest was very help and quick. I appreciate it. |
1/27/2020 | Quick Response |
1/27/2020 | Keith is awesome! Always informative, respectful and attentive. Top notch. |
1/26/2020 | Nice guys and resolve my issue efficiently and quickly without any weight. |
1/24/2020 | Davis wrapped this up quickly and appeased my growing frustration with the whole situation. Thank you! |
1/24/2020 | The team at ImageQuest is always very responsive & polite. I give you guys Thumbs Up all the way! |
1/24/2020 | My problem was corrected timely. Thank you |
1/24/2020 | Awesome!!! |
1/23/2020 | He remained on the job until it was complete |
1/22/2020 | thank you for helping us!!! |
1/22/2020 | Jason did a great job, as always! |
1/22/2020 | Service was done expeditiously and personally. |
1/22/2020 | Davis is the best! |
1/22/2020 | Davis is AWESOME! |
1/22/2020 | As always, Keith was very helpful and knowledgeable! |
1/22/2020 | Thanks! |
1/22/2020 | Great. Thanks for your help! |
1/22/2020 | Jameson was great! |
1/22/2020 | The issue was resolved, i appreciate the assistance. |
1/21/2020 | After Lori researched she found the issues & was resolved immediately in a very timely manner. She is great! Thank you Lori. |
1/21/2020 | Jason was awesome and super fast! |
1/21/2020 | Speedy help on a huge ask and got even hugER help from JZ! Thanks IT! |
1/21/2020 | Great work! thanks! |
1/21/2020 | Mr. Burgess fixed the issue with out a second breathe! |
1/20/2020 | Jason was awesome! Handled my request with precision and professionalism! |
1/20/2020 | Quick, efficient, polite, effective! |
1/17/2020 | Keith was very helpful and pleasant to work with! |
1/17/2020 | Quick and painless! Thanks Erick!! |
1/17/2020 | Whoop Whoop Davis! Thanks!! |
1/17/2020 | awesome people who help promptly! |
1/17/2020 | Perfect again! Thanks Erick |
1/17/2020 | Perfect Erick, thanks!! |
1/16/2020 | Keith was great. Friendly and interactive with customers. |
1/16/2020 | Thanks Erick for always helping me out. You guys ROCK! |
1/16/2020 | Davis was most helpful Very efficient. |
1/16/2020 | same person both times i needed assistance, issue was resolved both times. Thank you |
1/16/2020 | Great response time, problem solved, Erick did a great job! |
1/16/2020 | Thanks Michael!! |
1/16/2020 | You fixed it. |
1/15/2020 | Quick and helpful response. |
1/15/2020 | Jameson was very helpful and got the situation resolved quickly. |
1/15/2020 | fast and friendly!! |
1/15/2020 | Jason is always so great! He is so easy to work with! 10/10! |
1/15/2020 | Jameson was extremely helpful and patient. Thank you for all of your hard work! |
1/15/2020 | quick and friendly service! |
1/15/2020 | Daniel was very prompt and efficient. |
1/14/2020 | Keith gave me a couple of ways to solve my question ๐ |
1/14/2020 | Erick was polite, patient, and fast. |
1/13/2020 | GREAT JOB |
1/13/2020 | Perfect, thanks Keith!! |
1/13/2020 | Our experiences are always spot on! Thank YOU!!!!! Heart Heart |
1/13/2020 | Jason is the best ! |
1/13/2020 | Jason took the time to figure out all the issues :)!!!! |
1/13/2020 | Fast and nice |
1/10/2020 | Quick and easy... |
1/10/2020 | Erick did a superb job solving my problem! |
1/9/2020 | Thanks for taking care of this so quickly, it is a big help!! |
1/9/2020 | Received call as requested and issue fixed within 20 minutes as directed by rep. |
1/9/2020 | Davis was a huge help! |
1/9/2020 | My experience was great because they got to me with a solution very quick. |
1/8/2020 | Perfect info Michael, thank you! |
1/8/2020 | AMAZING TEAM WE HAVE HERE |
1/8/2020 | Jason resolved my issue as usual. Thank you so much |
1/8/2020 | Keith was very helpful and kind. Great customer service! |
1/8/2020 | Courteous and Efficient |
1/7/2020 | Keith is amazing!! You are lucky to have him on your team!!! n |
1/7/2020 | Working like a charm, thanks Jameson! |
1/7/2020 | Thanks for the quick answer Michael!! |
1/7/2020 | You already know, Brad is a ROCK STAR!!! |
1/7/2020 | Courteous and efficient |
1/7/2020 | Erick took controlled, explained each step as we went through the setup and did a great job. Thank you Erick |
1/7/2020 | Awesome! Not sure why there is a 5 minute delay on the server though. |
1/7/2020 | Found the problem fast and efficiently. |
1/7/2020 | Erick was great, he resolved this issue after multiple others were unable. thank you! |
1/7/2020 | Erick was very helpful. thank you. |
1/7/2020 | Fast and easy |
1/7/2020 | Thanks Jameson!! |
1/6/2020 | Michael Beach did a great job and was so nice to work with. Thank you so much Michael!! |
1/6/2020 | We got 'er done! Scan works again. Thanks |
1/6/2020 | Thank you for the promptness. |
1/6/2020 | Thanks so much! |
1/6/2020 | Left message, and phone call was returned fast. Fixed issue in one call. |
1/6/2020 | Great Customer Service. Very Friendly and Professional and quick to respond! Thanks Again ~ |
1/6/2020 | Fast...accurate...courteous! |
1/6/2020 | Because of Erick!!!! |
1/6/2020 | My question was answered ๐ |
1/3/2020 | The problem was ultimately resolved. |
1/3/2020 | great thanks |
1/3/2020 | Rep was awesome |
1/3/2020 | Excellent job. Fixed my problem |
1/3/2020 | they are very patient and helpful, I appreciate IT SO much! |
1/3/2020 | My experience was great because the issue was resolved. |
1/2/2020 | Keith is awesome! |
1/2/2020 | Keith was very friendly, competent, and quick! |
1/2/2020 | The Image Quest team member was friendly and VERY HELPFUL. Thank you! |
1/2/2020 | Thanks for re-imaging perfectly Todd!! |
1/2/2020 | very knowledgeable and able to help |
1/2/2020 | My experience was great because my request was handled in an expeditiously manner |
1/2/2020 | My experience was great because you fixed my problem and also explained how you did it so I could help my coworker! |
1/2/2020 | Thanks Tyler |
1/2/2020 | Good Job Keith, thank you!! |
12/30/2019 | Thanks, Jason! |
12/30/2019 | Great |
12/30/2019 | Jameson fixes my problem and was really nice! |
12/30/2019 | 6:41 am in AZ and they released the blocked email from a client that sent in info to me. The concern was they didn't do it on Friday, it was my second attempt to ask them. |
12/27/2019 | Quick response to the request. Thank you. |
12/27/2019 | Keith was awesome. Very patient and helpful! |
12/27/2019 | The technician was very helpful and followed up to see if he could be of more assistance. |
12/26/2019 | Jason was quick to find the problem and set me up to be able to work until he could alert Rob C. that our internet was down. I was able to continue to work through the time it took to fix the problem. Great job Jason! I appreciate your professionalism and great work. |
12/26/2019 | Fast and reliable answers |
12/26/2019 | Jameson had the solution quickly and fixed several machines in a timely manner. Thank you!!! |
12/23/2019 | My Scanner settings were installed quickly. |
12/23/2019 | Daniel always does a great job |
12/23/2019 | Thank you for your help. |
12/23/2019 | Call was answered quickly and problem resolved right away |
12/23/2019 | Fast and efficient at resolving the issue |
12/20/2019 | Call back to me within 4 hours of request. Keith was informative, helping where he could. He suggested further steps and who to contact. All good. Thanks! |
12/20/2019 | Great! thanks |
12/19/2019 | Help Desk Rep fixes my issue and was patient |
12/19/2019 | My problem was fixed. |
12/18/2019 | Item resolved in a timely manner. thank you. |
12/18/2019 | Stephen explains and teaches things so well~~ Thank you!! |
12/18/2019 | problem solved...fantastic |
12/18/2019 | It was a fast resolution which makes my day easier! |
12/17/2019 | Thanks Josh!! |
12/17/2019 | Keith made my day!! Frustrated, headache, etc...from the beginning he made me laugh and although he worked hard to resolve my issue, it wasn't done but he left further resources for me. He is a very kind, patient and intelligent young man. Keith is awesome and definitely a keeper for your team. |
12/17/2019 | Keith Cagle is awesome! |
12/17/2019 | always awesome ! thank you so much for checking. |
12/16/2019 | Quick and easy.... |
12/16/2019 | I put in a ticket and within minutes got a call from Keith with a resolution! |
12/16/2019 | Mr. Michael Beach was able to help diligently. |
12/13/2019 | Thanks Michael!! |
12/13/2019 | The team came and gave me the website to use for the product and then I got logged into it successfully. Thanks IT team!!! You guys rock. |
12/12/2019 | Awesome job!! |
12/12/2019 | Very nice and helpful. Took his time to explain and walk me thru everything |
12/12/2019 | Great service as always! thanks Erick! |
12/12/2019 | The team fixed my problem very timely and it is appreciated. Best IT Staff ANYWHERE. |
12/11/2019 | Keith is always prompt and helpful, thanks! |
12/11/2019 | I appreciate Davis taking time to check for viruses and malware in my computer. Looks like I'm good to go. |
12/11/2019 | Quick response and easy to follow action steps. Good communication. Thanks! |
12/10/2019 | my querry was looked after from every angle. |
12/10/2019 | awesome, thanks |
12/10/2019 | ๐ |
12/10/2019 | Always EXCELLENT service! |
12/10/2019 | Fast service got my salesman up and printing on no time! |
12/9/2019 | Thanks Jameson!! |
12/9/2019 | Thanks Keith!! |
12/9/2019 | fast |
12/9/2019 | My experience was very good because they were prompt and explained what it was and provided an alternative option which was understandable to me. Appreciate it. |
12/9/2019 | Davis was very good at working through our issue |
12/9/2019 | Thanks Jameson!! |
12/9/2019 | agents were very friendly and polite! |
12/9/2019 | Issue is company wide. livechat service is experiencing an outage. advised user to call back in a hour or so if issue persist. We didn't get it fixed but he did take the time to look into it. |
12/6/2019 | fast, knowledgeable assistance. |
12/6/2019 | I can print again, totally satisfied |
12/6/2019 | Everyone is always so nice and helpful. Whatever it is you need, they get it done rather quickly. |
12/6/2019 | Prompt and super helpful so I do not lose continuity of work. |
12/5/2019 | The IT team moved quickly to resolve my issue. |
12/5/2019 | My experience was great because I got the immediate help I needed in a professional manner. |
12/4/2019 | IT solved my problem and now I can fax with my Softlinx fax. Thankful |
12/4/2019 | Thanks Erick!! |
12/4/2019 | Thank you for the speedy response! |
12/4/2019 | Thanks for your quick response in resolving an important email that keeps going to my Junk Mail. |
12/4/2019 | issue resolved but thanks for the follow up |
12/4/2019 | The email address was updated in a very short time period. I truly appreciate your help. |
12/4/2019 | thanks for the quick follow up and resolution |
12/4/2019 | Erick is always great to work with. Very professional and always helpful! |
12/3/2019 | It totally solved for the problem. Thank you IT Dept. |
12/3/2019 | Jason is super helpful as always! Very fast to response and always knowledgeable |
12/3/2019 | Guy was awesome and provided a lot of helpful information |
12/3/2019 | As always, problems are quickly solved. |
12/3/2019 | Thanks for your quick response! |
12/3/2019 | Thanks. Appreciate the quick response and fix. |
12/2/2019 | Excellent service!! |
12/2/2019 | Fast action! Thanks |
12/2/2019 | Josh called within 15 minutes of my email request. He was able to add the drives successfully. Thanks |
12/2/2019 | Jason you were so fast on this thank you it was slowing my email down! |
12/2/2019 | My issue was resolved quickly and correctly!. |
12/2/2019 | It is fixed. |
11/27/2019 | called BACK AND WE HAD IT ALREADY WORKING!!! |
11/26/2019 | Erick knows what to do. Thanks!! |
11/26/2019 | Fixed my issue quickly. Thank you! |
11/26/2019 | Quick service |
11/25/2019 | Jason and Jameson were helpful, patient and worked on resolving my IT issues. My Ring Central hung up on Jameson but when I called back the team took my info and Jason was able to assist me. |
11/25/2019 | Quick and easy to take care of issue |
11/25/2019 | Thanks Keith!! |
11/22/2019 | Very nice Davis! Thanks!! |
11/22/2019 | Always quick and easy, thanks guys! |
11/22/2019 | It was completed quickly! Thank you! |
11/22/2019 | I could not remember my login because my password had changed. I locked myself out of my computer and you guys helped me to change my password to be able to log back in. |
11/22/2019 | Erick was wonderful and very helpful! Thank you |
11/21/2019 | Davis was so patient with me as we tried all the aspects of a new computer to make sure they worked. I appreciate the time he took to help figure out my two different Microsoft accounts and how they correspond to my apps. Thank you! |
11/21/2019 | My experience was great because he fixed by 2 part authentication on my phone and it works NOW. |
11/21/2019 | of your great HELP DESK staff !! |
11/21/2019 | Michael was very professional and efficient with the support request today. BIG Thank you! |
11/21/2019 | Jason went above and beyond helping me by calling the HR and getting me a solution. Very thankful. |
11/20/2019 | Keith was very helpful, following up with me over the course of two days to ensure that my issue was resolved. Thanks! |
11/20/2019 | Great |
11/20/2019 | Super easy resolution! |
11/20/2019 | Thank you - vast and courteous as usual. |
11/20/2019 | Thank you for being so quick! |
11/19/2019 | Quick response / fixed issue |
11/19/2019 | My Signature is good again on emails,Thanks to Erick Burgess |
11/19/2019 | Erick was fantastic! Very patient and helped me resolve multiple issues with one call. Thanks Erick!!! ๐ |
11/19/2019 | Promptness, ease of web application |
11/19/2019 | Quick resolution back to work. Thanks |
11/19/2019 | My issue was resolved in a very timely manner, thank you |
11/18/2019 | Great service and glad to be back up and running..... |
11/15/2019 | Thanks for your help and following up on my questions! |
11/15/2019 | Michael is the MVP. Always super helpful if I need help from ImageQuest. |
11/15/2019 | Jason was super friendly and helpful. Keep up the amazing work over there! |
11/15/2019 | Super job Michael! Thank you!! |
11/15/2019 | Very efficient and resolved quickly. |
11/14/2019 | Jason is great! |
11/14/2019 | Daniel was able to get my phone line up and working. I was unable to hear incoming callers. As you can imagine, this was a major inconvenience. Everything is so much better now! ๐ |
11/14/2019 | Erick is Great!!! |
11/14/2019 | Fast and prompt to resolve the issue! Thanks, Keith! |
11/14/2019 | Keith was helpful and courteous and solved my problem quickly. |
11/14/2019 | My call was answered with only a short hold period. There was not a tech available to help me, but my call was returned promptly and Jason solved my problem quickly. |
11/14/2019 | I was extremely frustrated and let that affect my tone. Even though he could have been, Erick was never less than polite and did his best to resolve the issue. |
11/13/2019 | every thing was good |
11/13/2019 | Josh Quigley is wonderful and always has the optimal outcome when any project he is involved with requires technical expertise. He is a pleasure to work with always. |
11/13/2019 | He fixed my problem on the first call |
11/13/2019 | Rep I spoke with was great. Got my issues resolved in a timely manner |
11/13/2019 | Erick is the man! Super fast and helpful |
11/13/2019 | Thank you for your quick, courteous and helpful response to my request to have an email released from quarantine. |
11/13/2019 | Resolved issue before I even knew there was an issue |
11/12/2019 | Once again you always come through! Love, love, love! |
11/12/2019 | Thanks to everyone for their help!!! |
11/12/2019 | Excellent Prompt Service |
11/12/2019 | Thanks Stephen. Appreciate the thorough research and great explanation. |
11/12/2019 | It was prompt and effective. |
11/11/2019 | Thanks! |
11/11/2019 | Erick was fantastic, patient and helpful! Great job! |
11/11/2019 | Jameson is always pleasant and works to get our issues resolved as quickly as possible. |
11/11/2019 | Fast, easy, and my tech was great! |
11/11/2019 | Michael was great - thanks |
11/11/2019 | Awesome thank you |
11/11/2019 | Jason Zumbro is the BEST! |
11/8/2019 | Working perfectly, thank you Todd!! |
11/8/2019 | Jameson was polite and patient. He helped me with my needs with ease. Thank you |
11/7/2019 | Image Quest is always ready to help......staff is just awesome!! |
11/7/2019 | Excellent Jameson! Thank you so much, that really helped us out! |
11/7/2019 | Thank you for taking care of this |
11/7/2019 | Fixed problem fast |
11/6/2019 | Fast and easy fix, thanks guys! |
11/6/2019 | Erick is a rock star as always. |
11/6/2019 | Thanks-just wanted to be sure |
11/6/2019 | Quick call back time got me back to work! |
11/6/2019 | Thanks for speedy accurate setup Erick!! |
11/6/2019 | My experience was great because the problem was quickly resolved and the team's very accommodating. Keep it up! |
11/6/2019 | Demarcus was super helpful in getting to the bottom of the issue. Very much appreciated. |
11/5/2019 | Painless process now. Thank you very much! |
11/5/2019 | Michael kept working until he had the issue resolved. Thank so very much! |
11/5/2019 | quick response time |
11/5/2019 | Thanks! |
11/5/2019 | very knowledgeable and an awesome guy! |
11/5/2019 | ๐ |
11/5/2019 | Thanks for excellent service. |
11/5/2019 | Always helpful. Took the time to review all my settings and educated on ways to fix if needed on my own. |
11/4/2019 | Ticket resolved fast. |
11/4/2019 | Got it right - tested it thoroughly - well deployed. |
11/4/2019 | im really bad at giving any sort of reviews but he helped and fixed the issue and im very appreciative, thank you. |
11/4/2019 | Erick was able to change my password, allowing me to log into the server ๐ |
11/1/2019 | Thanks for the quick response! |
11/1/2019 | Looks great Michael! Thank you for the speedy setup!! |
11/1/2019 | Jameson was so helpful and patient!!! |
10/31/2019 | rather than just fixing the problem, I was shown how to avoid problems in teh future. |
10/31/2019 | Daniel is awesome! |
10/31/2019 | My problem was solved and you were able to recover all of my emails. Thanks . A great team at work. Ted |
10/31/2019 | Michael was great...seemed to know Mac's too!! |
10/31/2019 | My computer is working perfectly now |
10/31/2019 | I had a problem with my authenticator app. My call was answered quickly and my problem was resolved easily and courteously! |
10/31/2019 | My experience was great because we only needed to unlock my computer. |
10/31/2019 | Michael very quickly helped me and solved both the issues I had. Friendly guy! |
10/31/2019 | Mr Quigley got the job done quickly, and professionally with his "Can Do" attitude! He deserves a medal or ten. |
10/30/2019 | Milton was very helpful and courteous! |
10/30/2019 | Thanks! |
10/30/2019 | Thank you! |
10/29/2019 | It was a quick and effective response! |
10/29/2019 | Michael was delightful! |
10/29/2019 | Thank you |
10/29/2019 | I think I spoke to Erick and he was super nice! |
10/29/2019 | Answered me promptly after scaring me with this lol. |
10/29/2019 | They were able to fix my issue and get back to me promptly |
10/29/2019 | Thank you! |
10/29/2019 | Thank you |
10/29/2019 | Helped me resolve my problem. |
10/28/2019 | thank you for being so quick and efficient - as always! |
10/28/2019 | Thank you!!! |
10/28/2019 | thank you!!! |
10/28/2019 | Thank you!!!! |
10/28/2019 | Erick resolved the main issue with quickness - Davis jumped in to offer backup. Great teamwork getting the problem fixed! |
10/25/2019 | Speedy response time and great communication. Thanks so much!! |
10/25/2019 | Promptly resolved the issue. |
10/25/2019 | simple and easy |
10/25/2019 | Always on yall's game. Thank you. |
10/25/2019 | Quick and easy! |
10/25/2019 | Thanks for taking so much time to help me this morning Erick! |
10/25/2019 | Thanks to DeMarcus Brown for his assistance in getting our team back up and running with InContact phone system yesterday. |
10/24/2019 | Michael worked throughout the day to resolve my issue, which he did. You are a lifesaver!!! Thank you. |
10/23/2019 | Quick Response Time!! |
10/23/2019 | It was a little frustrating thinking I was going to have to put my password in all the time to log in to Word but the IT tech guy went above and beyond and helped me out. Thank you! |
10/23/2019 | Thank you for the fast response! |
10/23/2019 | Thank you for the quick response! |
10/22/2019 | Lori was a huge help recovery a file. Appreciate all the help she has provided! |
10/21/2019 | Thank you for the fast response and solution to my Email!! |
10/21/2019 | Erik was very professional, kind, and patient. He helped resolve the problems. |
10/21/2019 | quick and easy - didn't even need to talk to anyone after my initial call. Thank you! |
10/18/2019 | Davis does top-notch work! He understands our environment, has a great attitude, and works well under pressure. I always feel like we are in good hands when he answers the phone. |
10/18/2019 | It was operator error, that means the situation was corrected before Image Quest assisted. |
10/18/2019 | Thanks for fixing my Adobe issue |
10/18/2019 | Erick fixed the problem quickly. Thank you! |
10/17/2019 | resolved my issue right away . TY |
10/17/2019 | Very quick to respond and identify the solution |
10/17/2019 | please keep these people from scamming our email |
10/17/2019 | Thanks for all you do to take care of our team! |
10/17/2019 | Just an FYI- This message came to my 'Other' folder, not 'focused'. |
10/17/2019 | Response time and correction of problems. Update |
10/16/2019 | tHANKS FOR GREAT SERVICE |
10/16/2019 | As always, the IT team delivered great service. I cannot tell you how helpful it is for the HR staff to have access to Adobe Pro. |
10/16/2019 | Very timely response |
10/16/2019 | Why does things like this happen? I tried for an hour to access Google web browser before contacting you. Oh well, it is working now. |
10/15/2019 | Thank you!! |
10/15/2019 | Thanks! |
10/14/2019 | Josh is great at what he does and he is responsive during emergencies |
10/14/2019 | Thank you VERY MUCH! |
10/14/2019 | Thanks! |
10/11/2019 | You guys always ROCK! |
10/11/2019 | as always, fast and courteous service |
10/11/2019 | Fast and quick resolution to this unexpected issue made my Friday better! |
10/11/2019 | Perfect Michael, thanks! |
10/10/2019 | It was solved fast, without any hassle. |
10/9/2019 | It appears problem was resolved. Thanks! |
10/9/2019 | Excellent service! |
10/9/2019 | Always receive excellent service with ImageQuest:) |
10/9/2019 | Showed/walked me through the steps to be able to complete myself going forward. |
10/9/2019 | Great as always |
10/9/2019 | Thanks for your Help! |
10/8/2019 | Erick is always great at getting our issues resolved. |
10/7/2019 | Thanks Michael!! |
10/7/2019 | Fast and easy! |
10/4/2019 | Issue was resolved quickly ๐ |
10/3/2019 | Mr Brown was able to get in and fix my issue right away. there was no down time. |
10/3/2019 | Erick is Awesome! |
10/3/2019 | Figured out what wiring was incorrect, thank you |
10/3/2019 | Thanks fir (Solving) the mystery, Erick!!! |
10/2/2019 | Called me back within 10 minutes and got my issue fixed! Thank you!! |
10/2/2019 | Thank you for your help! YOUR STAFF are always so pleasant to speak with! |
10/2/2019 | My issues was resolved in a timely manner. Technician was kind and knowledgeable. |
10/1/2019 | fast and friendly |
10/1/2019 | Erick is always super helpful and solves all issues with speed and accuracy. Thank you!! |
10/1/2019 | You fixed it all! |
9/30/2019 | Thanks Jameson!! |
9/30/2019 | Erick was great and saved the day! |
9/30/2019 | Thanks! |
9/29/2019 | Prompt response on a weekend and Davis was very detailed in telling us how to safely get the computer back after the power failure. Thank all of you so much. |
9/27/2019 | My experience was great because they quickly brought me what was needed! |
9/27/2019 | Thanks for the quick response and guidance on the questionable email I received. |
9/27/2019 | The issue was handled quickly. |
9/26/2019 | Michael was super understanding and patient with me. |
9/26/2019 | Davis was exceptional! He kept at it until we figured it out! |
9/26/2019 | Quick resolution |
9/26/2019 | Whoop Whoop Joshua!! Thanks so much!! |
9/26/2019 | Great thank you! |
9/26/2019 | thank you |
9/25/2019 | Thanks Michael! |
9/25/2019 | "Sad part is I called about 1:30 gave Sosha info and I did not get a return phone call. I called back 3 hours later, and Michael fixed my problem quickly." |
9/25/2019 | Very helpful, resolved the issue in a few minutes. |
9/25/2019 | Everything was handled in a professional manner and the issue was quickly resolved |
9/25/2019 | Very good |
9/25/2019 | Jameson finally got my computer fixed so that I can have multiple windows open and they don't get caught behind other documents and open in normal 100% view vs 250% view and my printer fixed so it only prints on one side. Thank you Thank you Thank you! |
9/25/2019 | Erick is always Awesome and fixes my issues ASAP! Wonderful IT |
9/24/2019 | Good Job Michael, thank you!! |
9/24/2019 | Question was resolved very quickly!! Thanks!! |
9/24/2019 | Erick is efficient and accurate as usual!! Thank you! |
9/24/2019 | Erick is great |
9/23/2019 | Erick is always very helpful! |
9/23/2019 | quick |
9/23/2019 | Erick's immediate help on this issue is very appreciated! My users are quite happy and able to get parts out the door. Thank you!! |
9/20/2019 | Professional quick to solve the problem |
9/19/2019 | Thank you so much! |
9/19/2019 | IT personnel professional and personable! Clear and helpful. |
9/18/2019 | The support at IQ is always exceptional. |
9/18/2019 | They quickly got me what I requested |
9/18/2019 | Spoke to an IT Tech that was very helpful in setting up my two monitors, so I can view different items on each monitor. |
9/17/2019 | All good |
9/16/2019 | It was handled very quickly! |
9/16/2019 | Davis followed up. |
9/16/2019 | Image Quest made it easy to complete this task!! They logged in and got everything working! Just great!! |
9/16/2019 | As Usual very helpful with my problems. |
9/16/2019 | Thank you! |
9/16/2019 | Appreciate you Davis!! |
9/13/2019 | Immediate response. Keep up the good work Lori ๐ |
9/13/2019 | People can hear me clearly, muffled sound has gone away |
9/12/2019 | Quick response |
9/12/2019 | my experience was great because it took over an hour however all faxing, scanner, email add on were all complete and this has been on on going issue since last week. |
9/11/2019 | Thanks! |
9/11/2019 | My email was fixed !! ๐ |
9/10/2019 | Thanks Guys |
9/10/2019 | I got a timely response to my request and the tech was accommodating. |
9/10/2019 | Stephen is always my hero when I need him. Thanks, Stephen! |
9/10/2019 | Working like a charm! Thanks Todd! |
9/9/2019 | The response/action was fast. |
9/9/2019 | Great job! |
9/9/2019 | Thank you! |
9/6/2019 | Thanks for the quick response, as always. |
9/6/2019 | thanks! |
9/6/2019 | Erick was awesome! |
9/6/2019 | Thanks for saving the day Davis!!!! |
9/5/2019 | The technician resolved my issue quickly and effectively. |
9/5/2019 | Great as always! |
9/4/2019 | Problem was handled swiftly and with clear communication. Great job! |
9/4/2019 | Great! |
9/4/2019 | Wonderful!! Because he was courteous and professional, and got the job done i needed. |
9/4/2019 | The issue i was having was resolved! Thank you! |
9/3/2019 | Everything was resolved:) |
9/3/2019 | Erick did a great job of checking to make sure that the suspect emails had not caused any damage. |
9/3/2019 | thank you so much Erick !!!!!! |
8/30/2019 | Thanks Jameson!! |
8/30/2019 | This printing issue was resolved. |
8/30/2019 | Lori was awesome in helping me with this issue. I had hundreds of notifications from the same person coming in every 10 min. She saved me!! |
8/30/2019 | Perfect, thank you!! |
8/30/2019 | Perfect Davis! Thank you for handling so quickly! |
8/29/2019 | Image Quest comforts the frustration of our selves when our computers act up. |
8/29/2019 | Erick was pleasant and quick, got me back up and running.. |
8/29/2019 | DeMarcus is always quick to resolve my issue, and does it with a smile on his face. |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | It was great got me right into Snap Big Thanks:) |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Thank you |
8/29/2019 | Good |
8/29/2019 | always done promptly and with great energy! Thank you. |
8/28/2019 | I can now access the drive that has proprietary data that I need to function in my position. I can also save, delete and change the data as needed which before I could only save and not even that for a changed file. |
8/28/2019 | I was very impressed with how quickly my request was addressed, the prompt follow up and amount of avenues tried in order to resolve. I was pleased with the follow up to make sure all was well. |
8/28/2019 | Great thank you so much for the assistance |
8/28/2019 | As always, Lori was very helpful. This was done very quickly, as well. We appreciate all of your help!:) |
8/28/2019 | Davis was great - I greatly appreciate that my computer was up and running this morning, he went above and beyond. Thanks a million! |
8/27/2019 | Quick response. |
8/27/2019 | Perfect, thanks Davis!! |
8/27/2019 | Thank you Angie! |
8/26/2019 | Damian was able to take care of my call and fix it. He also tested it on the spot to make sure I was good to go. |
8/26/2019 | Thanks Erick! Happy Monday! |
8/23/2019 | Perfect! Thanks Damian!! |
8/23/2019 | Thanks! |
8/23/2019 | Thank you |
8/23/2019 | This was done in a very timely matter. We appreciate all of your help! ๐ |
8/22/2019 | Thanks Damian!! |
8/22/2019 | Super customer service! Many thanks to Damian. |
8/21/2019 | The issue was resolved quickly and efficiently! ๐ |
8/21/2019 | Davis was very quick & effective in fixing my situation. Receptionist Johnathan was very nice as well. Thank you |
8/21/2019 | Thanks for the quick response! |
8/21/2019 | Daniel was so nice in coming over to assist Christi. He kindly explained that the software was already downloaded on the computer. |
8/21/2019 | Thank you so much for the quick response to installing software files that required an administrator. |
8/20/2019 | Always prompt response with a solution! Thank you! |
8/20/2019 | Image Quest repaired the issue! Thanks. |
8/19/2019 | He was sooo patient and completed his task. Great guy! |
8/19/2019 | He fixed my problem. |
8/19/2019 | Erick is super helpful and quick to respond. |
8/17/2019 | Very thorough |
8/16/2019 | Very Quick response and resolution. |
8/16/2019 | we got it worked very quickly Damian is Awesome ! |
8/16/2019 | It was a very quick turn around, and we got exactly what we needed. |
8/16/2019 | Looks like everyone is now able to receive our invites- that was a quick fix- thank you Amy and Brad!!! |
8/16/2019 | It was fast! |
8/15/2019 | The Field Services team is AWESOME!!! |
8/15/2019 | Excellent! Very timely & very much appreciated! Thanks! Beth |
8/15/2019 | The (ImageQuest) Verus IT team is the best! ๐ |
8/15/2019 | Jimmy Johns fast service! |
8/15/2019 | Quick response |
8/14/2019 | worked with Damian today. Great disposition with thorough knowledge of the system and how to help with my situation getting access to the fax e-mail for our system. He was also able to give me the name of our account manager so that I could talk with him and order a headset for my phone. Great experience! |
8/14/2019 | Mr.King was professional and made sure the process was easy enough, the experience was as if I did not have an interruption through the day, quick fast and easy! Thanks for all your help. |
8/14/2019 | Great thank you |
8/14/2019 | This was a 15 round heavyweight battle and Erick was up for it. Thank you! |
8/14/2019 | Mr. Fitzgerald took him time explaining everything to me and staying with me to make sure everything was running smoothly |
8/14/2019 | My issue was resolved and the technician was excellent. |
8/14/2019 | Great thank you |
8/13/2019 | Thanks for being patient and helpful Damian!! |
8/13/2019 | great! |
8/13/2019 | Good Job Jameson!! Thanks!! |
8/13/2019 | Even though issue was difficult, Damian was patient and worked with me until the job was complete and issue fixed. |
8/13/2019 | we received the SNAP agent access logins timely as needed, thank you |
8/12/2019 | Not sure why this software continues to fail to load but Erick was able to restore it to functioning state. |
8/12/2019 | Thank you Brad!!! |
8/10/2019 | Technition was excellent to work with |
8/9/2019 | The (ImageQuest at) Verus IT Team is very helpful and friendly! |
8/9/2019 | Prompt service. Thank you ! |
8/9/2019 | Josh was quick and very helpful in resolving my issue. Thanks!!! |
8/8/2019 | As always, a great experience! |
8/8/2019 | JAMESON ROCKS |
8/8/2019 | He fixed my problem within 2 minutes! |
8/8/2019 | Mr. Broadway is extremely helpful. He's always a delight. |
8/72019 | He was so helpful and patient |
8/72019 | Employee attended directly to my needs. |
8/72019 | Good Job JAMESON!! Keep it up! |
8/72019 | Quick and correct! Thank you Davis!! |
8/72019 | Thank you |
8/72019 | Thank you |
8/72019 | Thank you |
8/6/2019 | Damian is the BOMB! Thanks so much! |
8/6/2019 | Thanks! |
8/6/2019 | Jameson Fitzgerald was very helpful and explained the difference of the software we use and possible causes of my problem. I don't think we really know why I was having an issue but I am glad that some type of solution was found so that I can continue my daily tasks. So far, no problems. THANKS TEAM! |
8/6/2019 | Erick was very nice and helpful. |
8/5/2019 | Thanks for being available, Davis! |
8/5/2019 | Did a great job of helping me get back on track!!! Had customers waiting for me!!! |
8/2/2019 | Your quick response. |
8/1/2019 | Good Job Erick!! |
8/1/2019 | Thanks Erick!! |
8/1/2019 | Thank you for keeping me updated |
8/1/2019 | It was a company wide issue |
8/1/2019 | Eric was so helpful and patient. Thank you!! |
8/1/2019 | Thank you. |
7/31/2019 | Very helpful and nice |
7/31/2019 | Quick and accurate Thanks |
7/31/2019 | Great experience, I got to know Daniel a bit better, he taught me things about IT I did not know about. Thanks guys! and girl!!!! |
7/31/2019 | The problem was handled quickly and efficiently. |
7/31/2019 | You guys are awesome! |
7/31/2019 | As always, Erick was efficient and professional |
7/30/2019 | Davis was able to remote into my laptop and discover the problem with my printer. He was kind, professional and resolved my problem fairly quickly! |
7/30/2019 | Excellent Jameson! Thanks! |
7/30/2019 | Courteous and helpful. I am not sure if asset inventory is image quest's responsibility or out in house iT dept but i appreciate you asking about it. |
7/29/2019 | Image quest know the answers. |
7/29/2019 | My experience was great because Angie worked tirelessly to resolve the issue, even following up twice. Great service! |
7/29/2019 | Erick was very quick and responsive. Much appreciated! |
7/26/2019 | Excellent |
7/26/2019 | Awesome and fast as alwats! |
7/25/2019 | Perfect Angie, thank you!! |
7/25/2019 | The representatives was very knowledgeable about the issue, stayed on the line until the issue was fixed. You're doing a great job! |
7/25/2019 | Greatly appreciate the last minute request that you attended to. Thank you! |
7/25/2019 | Thanks so much for your assistance! Beth |
7/25/2019 | always helpful and very kind folks! Thank you! |
7/25/2019 | Davis is very pleasant to work with and was able to fix the problem quickly. |
7/24/2019 | Quick response. |
7/24/2019 | Erick was kind and knowledgeable and didn't have a problem sharing his information with me. |
7/24/2019 | The Help Desk was friendly and quick to return my call, and followed up with me to ensure that the issue was resolved. |
7/24/2019 | The problem was fixed within 30 seconds and I now know how to tackle it myself in the future. Thanks! |
7/24/2019 | Easy!! |
7/24/2019 | Pleasant and explained the situation of what caused my issue. |
7/23/2019 | It was completed very quickly. |
7/22/2019 | Technition was very helpful and addressed my concerns in a timely manner. |
7/22/2019 | Thanks Angie for helping this be quick and painless!! |
7/22/2019 | so helpful and professional! |
7/22/2019 | Love the follow up on an issue that I was not resolved by a different vendor. Thank you! |
7/22/2019 | Damian was very helpful and got my connection fixed. |
7/22/2019 | Thanks Josh for being prepared and executing timely! |
7/21/2019 | He was patient with trying to get our new scanner to work. |
7/21/2019 | The issue has been resolved. |
7/19/2019 | Perfect, Thanks Jameson!! |
7/19/2019 | Thank you so much for the amazing customer service and attention to detail. You guys are awesome and we are very grateful! <3 cat@mantis |
7/19/2019 | Daniel did such a great job of helping me get everything hooked up the right way. He was very thorough and had patience with me. I'm thankful he helped me through this. |
7/19/2019 | The problem was resolved timely |
7/18/2019 | Thanks for acting so quickly after hours. |
7/18/2019 | Davis Houk, in a person, is what made it so great. He was technically capable and willing to help me with a critical software issue involving not just my desk set, but the server and drive the software is loaded. He was willing to stick with the problem until the issue was resolved which took at least an hour. I was frantic as loss of this software was going to cost my firm addition money to not function immediately. I can't say good enough things about his competency, willingness to listen and comprehend, and patience with a distressed customer. |
7/18/2019 | Damian was very helpful! |
7/18/2019 | Fast and professional |
7/17/2019 | prompt response. |
7/17/2019 | Knew exactly what he was doing and resolved the problem promptly! Great work! |
7/16/2019 | VERY QUICK!!! |
7/16/2019 | Erick gets the issue working every time! |
7/16/2019 | email working great, thank you! |
7/16/2019 | Davis was easy to work with and knowledgeable. Thanks for the help. |
7/15/2019 | Erick gets the issue working every time! |
7/15/2019 | The guy you sent was very friendly and helpful |
7/15/2019 | quick response time. thanks! |
7/15/2019 | Because ImageQuest ROCKs with Knowledge! |
7/15/2019 | Polite and quick service! |
7/12/2019 | Erick was able to quickly get Citrix up and running with WellSky's SAMS so I am back in business! Thanks a bunch! |
7/12/2019 | The problem was resolved! Thanks so much! |
7/12/2019 | Very fast. thanks! |
7/12/2019 | Awesome!!!! Very patient and got it to finally work!! Really appreciate it! |
7/11/2019 | Thanks for remembering to follow up on his and get it done! Beth |
7/11/2019 | Erick was great to work with! |
7/11/2019 | Very helpful & fast to resolve issue. |
7/10/2019 | We've had issues with out scanner for some time and it was solved today. Thank you! |
7/10/2019 | fast fix |
7/9/2019 | It was fixed fast! |
7/9/2019 | Damian was very helpful! Very professional and polite! |
7/9/2019 | Davis was a great help! |
7/9/2019 | Quick and efficient |
7/9/2019 | Davis always fixes the problem |
7/8/2019 | Davis may the force be with you, always. |
7/8/2019 | Damian was able to download Microsoft Teams in a flash and I was back in business. Thanks for your assistance! |
7/8/2019 | Thank you for getting this last minute request done so quickly Erick!! |
7/5/2019 | always a please |
7/3/2019 | ImageQuest stayed on task long enough to analyze the issue and offer solutions. Thanks! |
7/3/2019 | Awesome! Davis was able to locate and install Pulse Secure on my surface pro in a flash!! Locating this software in the past was difficult so this was great! He also quickly installed the other two programs that I needed. Thanks Davis!! |
7/2/2019 | Thanks for sticking with us until we got things resolved today! |
7/2/2019 | Davis resolved the problem quickly |
7/2/2019 | Perfect. |
7/2/2019 | Thank you so very much! The turn around was much faster than I expected. |
7/2/2019 | Davis was able to make the necessary changes in a timely manner. Thank you. |
6/28/2019 | My experience was great because every time I call the person on the other end of the line is so helpful and caring about getting the problem fixed. Your team Is super. |
6/28/2019 | My experience was fantastic because Erick was able to figure out the problem really fast! Thank you |
6/28/2019 | Eric was quick, knowledgeable and professional. Eric ROCKS! |
6/27/2019 | Davis was able to add the VPN connection quickly. Thank you! |
6/27/2019 | Quick setup |
6/27/2019 | Thanks! |
6/26/2019 | Thanks! |
6/26/2019 | Thanks! |
6/25/2019 | Thanks! |
6/25/2019 | Thanks Andrew! |
6/25/2019 | Thanks! |
6/24/2019 | It was confirmed the message was legitimate. |
6/24/2019 | Very fast response time |
6/24/2019 | He was very helpful and patient with the issues |
6/24/2019 | Always great to work with! |
6/23/2019 | I assume all is fine with the laptop - thanks! Beth |
6/21/2019 | Fast, friendly, easy. Thank you! |
6/21/2019 | (He) did continue to look until he found the issue. E |
6/21/2019 | Very quick. Thank you! |
6/21/2019 | Great customer service, prompt response and corrections. |
6/21/2019 | It confirmed what I felt about the suspicious email. |
6/20/2019 | Davi(s) is phenomenal. It's as if his IT powers were bestowed Zeus...fortified by nature...and implemented by a man above all others |
6/20/2019 | Always fast and efficient! |
6/19/2019 | Quick response and resolution |
6/19/2019 | It was handled promptly. |
6/18/2019 | Davis worked diligently to resolve my issue. when it couldn't be solved with troubleshooting he followed up with an alternate path. |
6/18/2019 | Immediate response! Thanks!! |
6/18/2019 | Great assistance in resolving the problem. Very helpful and nice |
6/18/2019 | excellent, quic(k) resolution |
6/17/2019 | the problem was fixed. Erick dominated as always. Give him a raise!!!! |
6/14/2019 | Tested/Working - Thanks for the quick turnaround Damian!! |
6/14/2019 | Thanks! |
6/14/2019 | Quick response and resolved my issue fast! |
6/14/2019 | Davis always fixes the issue. |
6/13/2019 | fast friendly service |
6/13/2019 | Fast, friendly assistance |
6/12/2019 | Thanks! |
6/12/2019 | It was relatively quickly resolved and the guy I spoke with was pleasant! |
6/12/2019 | Damian quickly resolved the problems with my dual monitors and access to QuickBooks yesterday. He was also able to help my co-worker by providing information for me to share with her. Thank you Damian! |
6/12/2019 | Good job guys! Thanks! |
6/11/2019 | Very fast, Thanks! |
6/11/2019 | thanks for the help!! |
6/10/2019 | Great as always |
6/10/2019 | I sent a request that was preceded by the same request sent by someone else to which I sent a "disregard my request" note. It apparently was handled appropriately. |
6/10/2019 | Thank you |
6/7/2019 | Thanks! |
6/7/2019 | Thanks! |
6/7/2019 | Thanks! |
6/7/2019 | They answered quickly and understood my issue and worked to resolve it in a timely manner, Very Professional team! |
6/7/2019 | Very quick response thank you! |
6/7/2019 | Thanks Erick! Patient with me as always! |
6/6/2019 | An ImageQuest associate checked to ensure I had no viruses on my computer. Thank you for your help on this! |
6/6/2019 | Thanks! |
6/5/2019 | You guys Rock!!! Thank you. |
6/5/2019 | Erick helped me download Visio quickly and it worked the first time. |
6/4/2019 | Already done and working! Thank You! |
6/4/2019 | Fast and efficient as always. Thanks, Stephen. |
6/4/2019 | Davis rocks - sent me the instructions and I was able to correct my issue! THANK YOU |
6/4/2019 | Stephen's an OG or IT |
6/4/2019 | Trโยฎs Bon Erick!! |
6/4/2019 | Happy to get fast reliable service! |
6/4/2019 | thank you! |
6/3/2019 | image quest always solves problems quickly! |
6/3/2019 | Thanks! |
6/3/2019 | Perfect, Thank you Brad!!!!!!! |
6/3/2019 | My issues was taken care of in a timely manor. |
6/3/2019 | Right on time! |
6/3/2019 | The response time it took to resolve my concerns was perfect. The IT representative was very professional and extremely helpful. |
5/31/2019 | Erick Burgess is a man among men and a prince among the stars |
5/31/2019 | So quick and helpful - thank you! |
5/30/2019 | Polite and knowledgeable. Rep was patient with technology challenged user. |
5/30/2019 | Very fast. Thanks! |
5/30/2019 | Thanks Erick! |
5/30/2019 | Thanks Andrew!! |
5/29/2019 | Perfect Damian, thanks!! |
5/29/2019 | Because you blocked these scammer fools:) |
5/29/2019 | E. King was fantastic and went above and beyond to help resolve my issue. |
5/28/2019 | Problem resolved!!!!! |
5/24/2019 | Very quick to respond and solved the problem quickly. Thank you. |
5/24/2019 | it took a little over an hour to get the return phone call. |
5/24/2019 | Works so far ๐ Thanks Josh! |
5/24/2019 | Nothing that would make it better or worse. Was not in the resolution process but the issue is resolved. |
5/24/2019 | Davis was very helpful and was able to fix my issue in a timely fashion. |
5/24/2019 | DBrown was an excellent help to figuring out the successful solution to my issue! thank you! |
5/23/2019 | Many thanks! |
5/23/2019 | Thank you, Davis!!!!! |
5/23/2019 | The issue was handled quickly. |
5/22/2019 | Took a few days for reply. |
5/22/2019 | To begin, when I called this morning and spoke to Erick Burgess, he was very helpful and talked me off the ledge. He was able to resolve some issues that should never had happened, hence the Negative experience. |
5/22/2019 | Thanks for yesterday Mark, good job! |
5/22/2019 | When this tech called to resolve my issue, I was already on the phone with another tech resolving another issue. It was great to see multiple techs trying to get the job done. |
5/22/2019 | Works like a charm, thanks DB!! |
5/21/2019 | I have so many of these and they are dealt with swiftly. |
5/21/2019 | Erick worked with me for a very long time until we were able to resolve my problem. I appreciate the initiative and the knowledge offered! |
5/21/2019 | Thanks DeMarcus! |
5/21/2019 | Thanks Andrew! |
5/21/2019 | Thanks Damian! |
5/21/2019 | Thanks Erick! |
5/21/2019 | Thanks! |
5/21/2019 | Thanks! |
5/20/2019 | Works great. |
5/20/2019 | Thanks! |
5/17/2019 | The quick response time |
5/17/2019 | As always, the tech was courteous and professional and got the job done! |
5/16/2019 | Thanks! |
5/16/2019 | I received the help I needed very quickly. |
5/16/2019 | Thanks, Erick! |
5/16/2019 | Thanks, Davis!! |
5/15/2019 | Very quick response to my question. |
5/15/2019 | Davis went above and beyond to get this finished! Thanks!! |
5/13/2019 | Working great, thanks Davis! |
5/9/2019 | Fast accurate service! Thank you Erick. |
5/9/2019 | Thanks Davis! Your help is appreciated! |
5/9/2019 | My nightmare became a dream. Thanks! |
5/9/2019 | Erick did not give up when he was having trouble fixing the scanner. He was very nice on the phone and very helpful!! Thank you Erick for your help. You ROCK!! |
5/8/2019 | Technician was expedient & knowledgeable. |
5/8/2019 | This was an accident - should have been - Great job! |
5/7/2019 | Very quick! |
5/6/2019 | Thanks! |
5/6/2019 | Resolved quick |
5/6/2019 | Thanks, Davis! |
5/6/2019 | Lol, this is from March! I've slept since then ๐ Thanks, Todd! |
5/6/2019 | Corrected the problem. |
5/6/2019 | thanks for the help!!! ๐ |
5/6/2019 | Andrew is terrific! |
5/6/2019 | Thanks Erick ~ Happy Monday IQ! |
5/3/2019 | It appears that something was completed even though when I logged in for the 1st time today it went through yet another update beyond the multiple ones Mark endured last evening. Hopefully, now, the updates will occur and not sabotage me while I attempt to work. |
5/3/2019 | DeMarcus is awesome, awsome attentive and helpful!!! |
5/2/2019 | Damian was persistent in working with other vendors to make sure our phone issues were resolved. He kept me updated on a. daily basis and, considering that the other vendor was not overly responsive or willing to help, he made sure that the problem was fixed as soon as possible. |
5/2/2019 | I got my zip file opened. That is all I needed. |
5/2/2019 | so responsive! thanks for everything |
5/2/2019 | Winner winner chicken dinner |
5/2/2019 | Immediate response. Thanks, Brad. |
5/1/2019 | Timely responses. |
5/1/2019 | DeMarcus is a rockstar! |
5/1/2019 | you are killing it today! |
5/1/2019 | Damian is VERY helpful and friendly. |
5/1/2019 | completed quickly! thanks. |
5/1/2019 | Thank you, Todd. |
5/1/2019 | Thanks Andrew!! |
5/1/2019 | Perfect Damian! |
4/30/2019 | appreciate the quick response |
4/30/2019 | Davis is great! |
4/30/2019 | Excellent work guys, you saved the day!!! |
4/30/2019 | Issue was resolved quickly. |
4/30/2019 | Thanks Big D |
4/29/2019 | he was patient as we navigated through the screens and figured out the issue. |
4/29/2019 | A BIG THANK YOU!!! This sync resolution became more involved than anticipated stemming from issues with the recent migration. The entire time to resolve was well over an hour, but the experience was very friendly and professional. Great job as always! Ron |
4/26/2019 | Thanks! |
4/26/2019 | Easy and fast, my assigned tech person was nice and patient when I should have already tried to restart my computer |
4/26/2019 | Thank you Angie! Working like a charm!! |
4/26/2019 | good job |
4/26/2019 | Thanks! |
4/26/2019 | Quick and agile response in determining that the suspected email was indeed fraud....great job as usual! Thx, Ron |
4/26/2019 | Quick, courteous, efficient |
4/25/2019 | fast, effective, efficient. |
4/25/2019 | Erick was prompt and courteous in explaining how it would be resolved. |
4/24/2019 | Problem resolved in 5 minutes |
4/24/2019 | Erick was very helpful |
4/24/2019 | You guys ROCK. |
4/24/2019 | The ImageQuest team worked diligently on my issue until it was resolved. Thank you! |
4/24/2019 | Trying to get used to a different system can be a challenge. Your staff it always so helpful. Thank you, Liz |
4/24/2019 | Damian is the best. Great job! |
4/23/2019 | helped with the hacker emails!!! thanks! |
4/22/2019 | it was very quick |
4/19/2019 | Perfect, thanks guys!! |
4/19/2019 | Efficient and fast |
4/18/2019 | Resolved my issue quickly !! |
4/17/2019 | He was very patient and easy to work with! |
4/17/2019 | This repetitive problem has not reoccurred in 5 days and counting. |
4/17/2019 | Quick, easy and problem solved. Thanks Erick! |
4/16/2019 | Thank you for explaining what to expect when I send a secure email. |
4/16/2019 | Thanks! |
4/16/2019 | Helped me out very quickly! |
4/16/2019 | Thanks Damian! |
4/16/2019 | Thank you. |
4/16/2019 | Thanks! |
4/15/2019 | Thanks so much - fast excellent service |
4/15/2019 | Prompt response. |
4/15/2019 | Got this so fast. You guys rock!! |
4/12/2019 | Took less than 5 minutes to complete. |
4/12/2019 | Thanks! |
4/11/2019 | I can't even remember what this was for??? |
4/11/2019 | You're awesome |
4/11/2019 | Davis was very polite and he got my email back up and working very quickly. Thank you!! |
4/11/2019 | Terrific assistance as always - thank you! |
4/10/2019 | Thanks as always - you all are the best! |
4/10/2019 | Andrew got to the bottom of the scanning issues - all is great and I don't have use the other scanner that makes enormous files anymore... YES!!! |
4/9/2019 | You're on a roll here Davis, keep it up!! |
4/9/2019 | This user also looks great, thanks again Davis! |
4/9/2019 | Looks great, thanks Davis! |
4/9/2019 | Erick was very helpful and efficient. Thanks. |
4/9/2019 | Damian was understanding of my computer illiteracy. |
4/9/2019 | Quick |
4/9/2019 | the response was prompt and problem was fixed |
4/8/2019 | Whoop Whoop! Thanks Damian! |
4/5/2019 | Thanks Davis! |
4/5/2019 | Nice work on this one. |
4/5/2019 | Thank you again for the awesome service. |
4/4/2019 | Thank you DeMarcus! I would still like to know how .61 was routing to .76 when we replace for future printers. |
4/4/2019 | It was resolved quickly. |
4/4/2019 | Thanks! |
4/4/2019 | Quick to get it resolved. |
4/3/2019 | Quick response and you guys are always helpful! |
4/3/2019 | Davis, all seems to be resolved as far as I know. Will let you kno if that changes. Thanks, as always, for your help! Good job! |
4/3/2019 | Thanks Davis! |
4/2/2019 | My computer had crashed...no network drivers could be found and the issue was resolved in a timely manner. |
4/2/2019 | FIXED QUICKLY THANK YOU! |
4/2/2019 | Lightening fast, thanks Erick! |
4/1/2019 | Thanks for the prompt response! |
4/1/2019 | Thanks Damian! |
3/31/2019 | Perfect Davis, thanks! |
3/31/2019 | Laptop received, will check it out! Thanks! |
3/30/2019 | Awesome as always!!! Thanks. |
3/29/2019 | Request was completed so quickly - thanks as always! Great to see Kim yesterday too! |
3/29/2019 | Todd worked diligently to fix my driver issues. Thanks for the hard work, Todd! |
3/29/2019 | Excellent as always! |
3/29/2019 | quick |
3/28/2019 | It was quick and painless. |
3/28/2019 | Solved the problem quickly. |
3/28/2019 | Thank you so much for your assistance! |
3/28/2019 | Thanks! |
3/27/2019 | Fast and efficient. |
3/27/2019 | Fast, efficient, correct, and great communication. Thank you. |
3/26/2019 | Easy and efficient |
3/25/2019 | Thanks, DeMarcus! |
3/25/2019 | Quick response, thank you. |
3/25/2019 | DeMarcus Brown methodically traced down the problem and rebuilt as needed. Thanks!! Steve |
3/25/2019 | Andrew was very efficient and pleasant to work with. Thank you, Me! |
3/22/2019 | Damian responded quickly and was able to fix my problem immediately. |
3/22/2019 | Thank you! |
3/22/2019 | Very fast! |
3/22/2019 | Wonderful!!! Erick was incredibly helpful and restored our lost drive. |
3/22/2019 | Perfect, thanks! |
3/21/2019 | Quickly done. |
3/21/2019 | Done fast. |
3/21/2019 | Very Quick. |
3/21/2019 | Angie worked so hard on this one for me! Thank you so much for your dedication to getting me an answer. Thanks again!! |
3/21/2019 | Quick service to resolve the issue! |
3/21/2019 | Thanks Damian!! |
3/21/2019 | Whoop! Whoop! Who's the man!! |
3/21/2019 | My experience was great because we thought we were going to have to pay additional money to have the emails we needed exported, but Stephen Bratcher walked us through everything and showed us how to export the emails. Thanks so much for your help Stephen! |
3/21/2019 | Thanks Davis! Mission accomplished. Bryan just received an email from her!!! |
3/21/2019 | Working like a charm, thanks Todd! |
3/21/2019 | Thank you! Damian was a great help! |
3/21/2019 | It was finished quickly and efficiently. Thank you!! |
3/20/2019 | Davis was patient and helpful! Thanks! |
3/20/2019 | Thanks all is well |
3/20/2019 | Efficient and courteous service. |
3/19/19 | Davis went above and beyond to solve my issue. I told him I could wait but he sought out a solution to my issue anyway. I am very thankful that he did. |
3/5/2019 | Working perfectly, thanks!! |
3/5/2019 | Excellent Andrew! |
3/4/2019 | Thank you to Davis, Brad and anyone else involved in solving this issue in such a quick manner. |
3/4/2019 | Perfect, thanks Stephen! |
3/4/2019 | Thanks Damian! |
3/4/2019 | Damian was nice and very patient with me. |
3/2/2019 | You were quick to respond. You understood exactly what my problem was and fixed it! |
3/1/2019 | I'm sure you did fine if the backup is occurring. Thanks! |
3/1/2019 | Davis is awesome! He installed 4 different software aps that I needed, and addressed 3 or 4 other issues for me. He also followed up with me today as he said he would earlier in the week. I was very impressed by the amount of work he accomplished in less than 1.5 hours. I stay very, very busy, so I appreciate how efficient he was. I could tell he is very knowledgeable about what he is doing. Thanks Davis! |
3/1/2019 | Immediate response. Excellent service |
3/1/2019 | Always responsive. I don't give you all enough thanks. |
3/1/2019 | Davis did a great job in following up with this repair |
2/28/2019 | D.KING IS THE BEST, QUICK, UNDERSTANDING, HELPFUL. THANKS BRAH. TONY. |
2/28/2019 | Damian was very easy to work with and got me fixed up! |
2/28/2019 | Problem was fixed |
2/28/2019 | My experience was great because it was resolved very quickly! Thanks a bunch! |
2/26/2019 | Thanks for bailing me out again. I've lost at least 3 days of work but this solution puts me back in business |
2/26/2019 | Davis & Angela worked with me & walked me through step by step until the problem was corrected!!! Thank you!!!!! |
2/26/2019 | The Support of Mr. Burgess. |
2/26/2019 | Quick response |
2/25/2019 | My experience was great because I got a very fast response rate. |
2/25/2019 | Awesome.....as always!!! |
2/25/2019 | Great experience as always |
2/25/2019 | Request complete quickly. |
2/22/2019 | Thanks Erick, these hackers are bonkers!! |
2/22/2019 | Thx |
2/22/2019 | Efficient |
2/21/19 | "DeMarcus resolved my printer problems and I am very thankful! Kim" |
2/21/19 | "Fast and courteous service. Right on!" |
2/20/19 | Thanks Demarcus! |
2/20/19 | Excellence in service. Many Thanks! |
2/20/19 | Y'all are awesome!!! |
2/20/19 | Thanks for preventing future heartache Angie!! |
2/20/19 | Fast, easy, no extra input needed. |
2/20/19 | Stephen resolved the problem quickly and kindly! |
2/20/19 | Quick and easy resolution |
2/19/19 | "As always, polite, professional, knowledgeable customer service. Thank you!!!" |
2/19/19 | VERY QUICK AND EFFECTIVE RESPONSE!!! |
2/19/19 | It was resolved quickly. |
2/19/19 | Excellent Demarcus!! Thank you! |
2/18/19 | Thanks, DeMarcus! It helps that you can work on this while I am doing other things away from my computer. It's behaving now! |
2/14/19 | Thank you for the consistent communication and updates!!! |
2/14/19 | "Damian was so helpful and very professional. He helped with my problem right away." |
2/14/19 | "Mr. Davis is great because he corrected the issue with my computer!!! Thanks." |
2/13/19 | Helpful, courteous and efficient. |
2/12/19 | Everyone tried to help us to respond quickly to our needs. My research was going to require more than a week. |
2/12/19 | Quick and smooth Thanks |
2/12/19 | Thanks for resolution Steve! |
3/11/19 | My tech was super nice! |
3/11/19 | Thank you for your help. It's been a real nightmare this tax season.GOOD JOB |
3/11/19 | As usual, great response from Milton. |
3/8/19 | As always, the "cleaning crew" cleaned my problems up. Many thanks for the great assistance! |
3/8/19 | Davis was very efficient in taking care of my issue. |
3/8/19 | resolved quickly |
3/8/19 | Eric was very patience with my issue and he was very polite. |
3/7/19 | Great work. Thank you so much Demarcus! |
3/6/19 | My experience was great because Eric helped me recover a document that disappeared.ย I was going to have to go back to client for a signature.Please acknowledge ERIC he is AWESOME! |
3/6/19 | Taken care of very quickly. Thanks! |
2/11/19 | Fast and efficient service. |
2/8/19 | My experience was great because of Davis! |
2/8/19 | Davis I appreciate your help. A little disappointed that it took so long to figure out it was the battery backup that was source of problem.ย That's not a reflection on you.ย ย Thanks again! |
2/7/19 | Quick response and friendly attitude |
2/7/19 | Fast resolution. |
2/7/19 | Quick fix.ย Quick response. |
2/7/19 | A great help in the time of need. Thanks for being so prompt in getting the job done. |
2/6/19 | Eric! |
2/5/19 | Issue was resolved in a timely manner. |
2/5/19 | 10 Smiley faces to Erick! Thank you!! |
2/5/19 | thanks |
2/5/19 | You started working on the problem as soon as I called and fixed the problem as fast as possible. |
2/4/19 | My experience was great because the problem was addressed and fixed immediately. |
2/4/19 | Fast and efficient service. |
2/1/19 | It was time sensitive and they made sure to get back with me before end of day and got the situation taken care of. |
2/1/19 | The ticket was handled in a timely manner and the Technician was knowledgeable about the issue. |
1/31/19 | its working Thank you |
1/31/19 | Davis fixed, what I had no idea on what to do. Davis you are Great!!!! Thanks!!! Image Quest Crew Rocks!!! |
1/31/19 | The team member was courteous, professional, and most of all, he took care of my issue quickly. THANK YOU! |
1/31/19 | Super fast!1/31/19Josh and Matt provided valuable information and insight during our phone call with RJ Young. Thank you! |
1/31/19 | Because I was in a crunch to get new check printer set up so I could print checks for closing this morning! You came thru and got it done for me!! Thanks sooo much! |
1/30/19 | was so amazing! he helped out so much! This is the best experience I have had since working with the company. |
1/30/19 | Thanks Damian! |
1/30/19 | Thanks Erick! |
1/30/19 | Thanks again Erick! |
1/30/19 | Thank you! |
1/30/19 | very fast |
1/30/19 | Quick, effective help setting up an eFax account. Thank you! |
1/29/19 | Erick was great even though I told him we love DeMarcus LOL. |
1/29/19 | Thanks Demarcus!! |
1/29/19 | Access to our website through the host was granted in a timely manner and with the proper security protocols. I continue to be so impressed with the level of customer service WC receives from ImageQuest! |
1/29/19 | Fixed very quickly!1/29/19Understood the issue, and got it resolved. And showed me how to fix the issue in the event it pops up again. |
1/29/19 | It is still popping up but I feel better knowing it is ok. |
1/28/19 | Issue resolved! Thanks! |
1/28/19 | Perfect Brad, thanks!! |
1/28/19 | helpful ๐ |
1/28/19 | Thanks! |
1/25/19 | Imagequest gave excellent service as always! Thanks |
1/25/19 | Prompt response and issue was fixed immediately. Thank you! |
1/24/19 | Quickly adjusted our team settings in ticket board. Thank you! |
1/24/19 | Its always great when you have Demarcus handling your requests!! |
1/24/19 | Very Helpful and issue seems to have been resolved. Thanks! |
1/23/19 | Thank you |
1/23/19 | Because Mr. A. Shannon knows what to Do! Thanks |
1/23/19 | That was fast and efficient work. |
1/23/19 | Eric Burgess is a Rock Star!!!!! I have dealt with him on a number of occasions now and he is always great!1/23/19Quick and correct! Thanks Erick! |
1/22/19 | Demarcus is the BOMB! |
1/22/19 | DeMarcus is the BEST!!!! |
1/22/19 | Timely resolution - thanks so much! |
1/22/19 | You guys got our network back up in about 20 minutes. Great Job. |
1/22/19 | Thanks Erick! |
1/22/19 | Thank you for your response to my question. |
1/22/19 | resolved quickly thank you |
1/22/19 | Damian responded to my inquiry quickly. |
1/22/19 | Thanks Demarcus! Have a great Tuesday!! |
1/21/19 | I received timely response and assistance. |
1/18/19 | quick and done right |
1/18/19 | Eric is always very easy to work with and is very diligent. |
1/18/19 | Because you are good! |
1/18/19 | You guys did great - Windstream did not. Have a great Friday over there!! |
1/18/19 | Mark is wonderful!!! |
1/18/19 | Demarcus made me feel calm and confident that this issue would be fixed. |
1/17/19 | thank you! |
1/17/19 | Demarcus worked with me until my problem was solved. He was very patient and persistent. |
1/17/19 | Quick, effective response. Thank you! |
1/16/19 | Quick action and explanation in response to our request. Thank you! |
1/16/19 | Checked out my emails and really didn't find anything. May have just been a temporary glitch where I was getting duplicate emails. Have not been getting them now! |
1/15/19 | Thanks for fixing the problem! ๐ |
We Are Here To Help

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