It’s a proven business fact: You need to ensure that critical IT systems are always available to support your core business functions. But just as proven is the fact that maintaining IT systems with an in-house IT staff can be costly and inefficient.

ImageQuest Managed IT Services delivers the solution with expert technical assistance and network support ensuring high network uptime and security as well as fast and courteous issue resolution. With our managed IT support, our expert support specialists and network technicians are always there to help resolve any issues – well before they affect your business operations.

ImageQuest is proud to provide premier “White Glove” service with our managed computer services to clients in Nashville and Louisville.

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ImageQuest Managed IT Services in Nashville and Louisville Include:

Help Desk:

Unlimited support from our technical experts who can resolve everyday computer-related issues. Our technicians are available via phone and email from 7 AM to 5:30 PM Central Time, Monday through Friday.

Standardization:

ImageQuest employs a standard technology stack across all clients to ensure maximum Service Level efficiencies and client scalability.

Network Management:

ImageQuest Network Operations Center (NOC) staff proactively monitor and maintain your network.

Storage Backup and Disaster Recovery Management:

Our fully managed backup and disaster recovery platform includes robust data protection, secure and reliable cloud storage, and a range of local and hybrid backup options.

Mobile Device Management:

Support for an array of mobile devices including iPhones, iPads, Androids, Kindle Fire Devices, Windows Phones and Blackberry smartphones. Our team has the ability to separate personal and company data while maintaining full control of polices and device configurations.

Onsite Support:

If an issue can’t be resolved remotely, an ImageQuest engineer will be on-site to resolve the problem as quickly as possible.

Microsoft Exchange Email:

A full-featured Microsoft Exchange mailbox service for email, calendar, contacts and task lists – fully managed and supported by the ImageQuest NOC team.

Microsoft Office Licensing:

The most current version of Microsoft Office in a subscription-based model powered by Microsoft Office 365™.

Dedicated Account Manager:

Keeping up in the fast-changing world of IT is challenging. ImageQuest provides a dedicated Account Manager and Virtual Chief Technology Officer (CTO) to help you make more strategic short and long-term technology decisions.