managed IT Louisville

Improve Your Tech IQ: Invite an external attendee to your Teams meeting

Blog, Nimble, Outsourced IT / By ImageQuest

Did you know? Someone from outside your organization can participate in your meeting via Microsoft Teams. Teams is part of the M365 suite most people know as Office 365. M365 provides a more secure environment for internal collaboration and communication, but people outside your organization can participate through invitation. Set up the meeting by clicking …

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7 ways to tell if you have the right IT Partner

Blog, Outsourced IT, Resilience / By ImageQuest

By Jay Mallory, Executive Vice President, ImageQuest Have you ever dreamed of – but not experienced – a business relationship in which a vendor helps your organization take the right steps to grow? You may be seeking a partner relationship with an entity that is really a supplier. A supplier sells you a product or …

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Meet a Cybercriminal: Jiang Lizhi

Blog, Vigilant / By ImageQuest

Jiang Lizhi, 35, works at a company called Chengdu 404 Network Technology Company Ltd. in the capital city of China’s Sichuan province. He’s the Vice President for the Technical Department of Chengdu 404. Chengdu 404 bills itself as a network security company, with “elite ‘white hat’ hackers” providing defensive measures and data analytics services. According …

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Mozilla: “Like Us on Facebook” buttons aid tracking

Blog, Vigilant / By ImageQuest

Ever wondered exactly how Facebook tracks you around the Web? The Mozilla Foundation has at least one answer: the buttons on websites that encourage users to find, like, or follow the organization on Facebook. Mozilla, the Firefox web browser maker, says those buttons contain tracking code that tracks you on the Web – whether you …

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ImageQuest welcomes Senior Systems Administrator Dennis Peeke

Nimble, Outsourced IT, Vigilant / By ImageQuest

Dennis Peeke has joined ImageQuest as a Senior Systems Administrator. A racing fan, Dennis is particularly fond of the McLaren Formula One team from the late 1980s and early 90s. “Everything inside the organization was a well-oiled machine,” he said. “In racing, you tend to see just the driver and the car, but it also …

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Microsoft ending support for Office 2010, 2016 for Mac

Blog, Outsourced IT, Vigilant / By ImageQuest

If you want to continue using Microsoft Office products and are using either Office 2010 or Office 2016 for Mac, you’re going to have to upgrade. Microsoft is ending support for those two products on Oct. 13. They will continue to function, but over time your risk for trouble will grow. “Microsoft will no longer …

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Pen Testing work for state gets men arrested by sheriff

Blog, Vigilant / By ImageQuest

Dark Reading has a story about a couple of “pen testers” arrested in Iowa for doing their job last year. Pen is short for penetration, and pen testing is an element of cyber security. An organization hires an outside third party to test network defenses to determine what security vulnerabilities a system may have. Organizations …

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Improve Your Tech IQ: Version History

Blog, Outsourced IT / By ImageQuest

We’ve all been there: Multiple hours of work on a spreadsheet, a document or slide presentation – and your work disappears. Pffft! Is all that work gone? Well on M365 (formerly known as Microsoft’s Office 365/O365), the Cloud steps in and saves your bacon. Before you start screaming in frustration, check your Version History. To …

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Remote work – and the rise of robots?

Blog / By ImageQuest

While many of us have been busy thinking about VPNs, collaboration tools, and the right lighting for all our Zoom and GoToMeeting events, others have been thinking about … robots. The New York Times recently wrote about a salesman selling robotic vacuums (the Whiz.) He currently is doing great, thank you very much, because his …

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The Big Pivot: Reviewing our space needs post pandemic

Blog, Resilience / By ImageQuest

Is your organization going through The Big Pivot? That’s what we’ve been calling this new era of employees working from home due to COVID-19. Now restrictions are lifting. We’re wondering: Who else is reassessing their 2020 plans in terms of staffing and square footage? ImageQuest certainly is experiencing The Big Pivot. While we already knew …

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