Managed IT Nashville

Daily calls keep ImageQuest team focused – and connected

Blog, Resilience / By

ImageQuest’s CEO Milton Bartley instituted a daily 9 a.m. CDT company-wide check-in call when COVID-19 restrictions took effect in March. During the calls we learn how everyone’s doing (no COVID-19 illnesses so far, thank goodness!!!) Sometimes, Milton provides company updates. Sometimes we hear about co-workers’ above and beyond efforts. Sometimes we chat about what all …

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Aluminum Resources keeps on shipping through COVID-19

Blog, Outsourced IT, Resilience / By

Aluminum Resources brokers aluminum ingots for the casting industry and aluminum scrap for the recycling industry. They have been a client of ours almost since ImageQuest began. In normal times Aluminum Resources is busy receiving aluminum ingots, scrap aluminum wheels, and other products at its Smyrna, Tenn., location, and shipping them back out to its …

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A ‘Thank You’ from a brand new ImageQuest client

Blog, Nimble, Outsourced IT / By

We want to share a very nice note from a brand-new ImageQuest Managed IT Services client. They are so new our contract with them was signed only earlier this month. Davis House Child Advocacy Center combats child abuse by coordinating services to children and families in crisis. It also provides community education focused on prevention …

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#WFH “isn’t all that different” for Studio Bank

Blog, Outsourced IT, Resilience / By

Studio Bank is fully operational and serving clients during the current pandemic. The recent weeks of Work From Home have not slowed Studio’s bankers from handling loan queries, client requests and meetings – even onboarding new clients and employees. When Nashville Mayor John Cooper issued his Safer at Home order, the bank transitioned to appointment …

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Supervising through COVID19 – and a jump in workload

Blog, Nimble, Outsourced IT, Resilience / By

ImageQuest IT Manager Angela Burgess faced a double-whammy in March. The COVID-19 pandemic suddenly sent all her employees home – and simultaneously tripled their workload. A fun time to be a supervisor, right? Burgess oversees ImageQuest’s IT Support Teams. Usually, she and her technicians can resolve problems together in person. They collaborate, people come into …

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Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees

Blog, Nimble, Outsourced IT, Resilience / By

Chariot Logistics is a third-party logistics and transportation company headquartered in Nashville, Tenn. The company offers dry van, flatbed, refrigerated, drayage, and LTL (less than truckload) freight shipping. Chariot ships a lot of consumer retail products, and food and beverages, President and Founder Joe DiLeo said. So when COVID-19 struck the U.S., Chariot faced increased …

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It’s business as usual for System Administrator Josh Quigley

Blog, Outsourced IT, Resilience / By

March has certainly been an interesting month in Nashville this year. First our community had a tornado strike in the middle of the night, and now, coronavirus. Just like other businesses, we had some projects underway. We were working on clients’ server upgrades, moving clients’ operations to new Desktop-as-a-Service (DaaS) cloud operations, and migrating clients …

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