managed IT services Louisville

Don’t take our word for it – check out our customer reviews!

Each week we publish feedback from our customers on our Customer Reviews page. Our team works hard to resolve the IT issues people have. They enjoy solving the technology challenges callers present, and they enjoy restoring sanity to someone’s day. Our folks have great technical skills, yes – but they also have great people skills …

Don’t take our word for it – check out our customer reviews! Read More »

Clinging to Windows 7 into 2020? You’d better be OK with security risks

If you’re a Windows 7 user (and you’re also one of our customers) you’ve heard that Microsoft will stop supporting it after Jan. 14, 2020. This means no more security patches and updates. 2020 is also an election year and Microsoft already is seeing evidence of Iranian hackers trying to get a pathway to disrupt …

Clinging to Windows 7 into 2020? You’d better be OK with security risks Read More »

Avoid ransomware shutdown with a good data backup process

Ransomware is back in the news, with multiple attacks on cities, schools and smaller municipalities. But while you’re hearing about publicly funded entities being shut down, private firms and organizations also getting hit. You may not hear about them, but we do. Private businesses generally aren’t keen to publicly talk about a data breach or …

Avoid ransomware shutdown with a good data backup process Read More »

Don’t panic, we’re here: A customer review of our Live Support Desk

We post customer reviews here on our website, and recently we heard from a customer about the great support received from Davis Houk on our Help Desk. A key software program had stopped working, and our customer said he was “frantic.” He praised Davis for being willing to “listen and comprehend” and for showing “patience …

Don’t panic, we’re here: A customer review of our Live Support Desk Read More »

ImageQuest, embrace technology, relevant skills, outdated skills,

New technology at your office? Here’s how to ease the transition

The Wall Street Journal’s Sue Shellenbarger has a great piece about adapting to new procedures at the office – primarily those driven by technology. She notes that leaders driving the change must understand that people fear losing a comfort level when the old way is discarded. Also, we tend to fear change, because we fear …

New technology at your office? Here’s how to ease the transition Read More »

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