Managed IT | ImageQuest

ImageQuest’s Matthew Gary promoted to Client Support Manager

Blog, Nimble, Outsourced IT, Vigilant / By ImageQuest

ImageQuest recently promoted Matthew Gary to Client Support Manager. Formerly a member of our Remote Support Center team, Matthew now takes responsibility and oversight of the team. Todd Broadway is filling Matthew’s former position as Client Support Technician II. Andrea Lyttle, our previous Client Support Manager, takes her detail-oriented skills over to Project Management, where …

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ImageQuest announces more new team members

Blog, Nimble, Outsourced IT / By ImageQuest

We have more new team members we’d like to introduce to you – although you may have already met them on the phone. We’ve been itching to tell you, but a COVID-related delay held up our efforts to get photos of them. All that’s resolved now, and we’d like to introduce Drew Schaffernoth, Mason Funderburg, …

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Suffering IT woes? Maybe you need this solution

Blog, Nimble, Outsourced IT, Resilience / By ImageQuest

Is your organization experiencing the following issues? Your business units don’t feel they have the proper software and applications to run their business in 2021. You feel like some of your competitors or peers have “better” systems than you do, and you don’t understand why. You can’t easily articulate what you’re spending on technology and …

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IT security measures are for everyone – including the CEO

Blog, Outsourced IT, Vigilant / By ImageQuest

A crook is making news for offering to sell hundreds of stolen C-level email user names and passwords. “The login information has been verified by cybersecurity teams and is for Office 365 and Microsoft accounts of CEOs, COOs, CFOs, CTOs, and other senior positions,” TechRepublic reported Wednesday. The email user name and password combinations are …

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Do you still need an Ad Blocker program?

Blog, Outsourced IT, Vigilant / By ImageQuest

Ad Blockers are software programs that block ads from appearing on the websites you visit. They were originally designed to eliminate those annoying, flashing, pop-up ads that ruined many a website experience. Ad Blockers typically come as extensions on web browsers. One of the most popular – or recommended – blocker has been AdBlock Plus. …

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Improve Your Tech IQ: Invite an external attendee to your Teams meeting

Blog, Nimble, Outsourced IT / By ImageQuest

Did you know? Someone from outside your organization can participate in your meeting via Microsoft Teams. Teams is part of the M365 suite most people know as Office 365. M365 provides a more secure environment for internal collaboration and communication, but people outside your organization can participate through invitation. Set up the meeting by clicking …

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7 ways to tell if you have the right IT Partner

Blog, Outsourced IT, Resilience / By ImageQuest

By Jay Mallory, Executive Vice President, ImageQuest Have you ever dreamed of – but not experienced – a business relationship in which a vendor helps your organization take the right steps to grow? You may be seeking a partner relationship with an entity that is really a supplier. A supplier sells you a product or …

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Meet a Cybercriminal: Jiang Lizhi

Blog, Vigilant / By ImageQuest

Jiang Lizhi, 35, works at a company called Chengdu 404 Network Technology Company Ltd. in the capital city of China’s Sichuan province. He’s the Vice President for the Technical Department of Chengdu 404. Chengdu 404 bills itself as a network security company, with “elite ‘white hat’ hackers” providing defensive measures and data analytics services. According …

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Mozilla: “Like Us on Facebook” buttons aid tracking

Blog, Vigilant / By ImageQuest

Ever wondered exactly how Facebook tracks you around the Web? The Mozilla Foundation has at least one answer: the buttons on websites that encourage users to find, like, or follow the organization on Facebook. Mozilla, the Firefox web browser maker, says those buttons contain tracking code that tracks you on the Web – whether you …

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ImageQuest welcomes Senior Systems Administrator Dennis Peeke

Nimble, Outsourced IT, Vigilant / By ImageQuest

Dennis Peeke has joined ImageQuest as a Senior Systems Administrator. A racing fan, Dennis is particularly fond of the McLaren Formula One team from the late 1980s and early 90s. “Everything inside the organization was a well-oiled machine,” he said. “In racing, you tend to see just the driver and the car, but it also …

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