Managed IT

Mental Health Cooperative delivering care through COVID-19 challenges

Mental Health Cooperative (MHC) serves poverty-level individuals with mental health issues in 45 locations across middle and eastern Tennessee. The non-profit organization prides itself on providing rapid access to care through in-person services. So when a pandemic shutdown appeared likely, MHC’s staff worried about how they would continue to serve their clients. MHC clients typically …

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#WFH “isn’t all that different” for Studio Bank

Studio Bank is fully operational and serving clients during the current pandemic. The recent weeks of Work From Home have not slowed Studio’s bankers from handling loan queries, client requests and meetings – even onboarding new clients and employees. When Nashville Mayor John Cooper issued his Safer at Home order, the bank transitioned to appointment …

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Supervising through COVID19 – and a jump in workload

ImageQuest IT Manager Angela Burgess faced a double-whammy in March. The COVID-19 pandemic suddenly sent all her employees home – and simultaneously tripled their workload. A fun time to be a supervisor, right? Burgess oversees ImageQuest’s IT Support Teams. Usually, she and her technicians can resolve problems together in person. They collaborate, people come into …

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Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees

Chariot Logistics is a third-party logistics and transportation company headquartered in Nashville, Tenn. The company offers dry van, flatbed, refrigerated, drayage, and LTL (less than truckload) freight shipping. Chariot ships a lot of consumer retail products, and food and beverages, President and Founder Joe DiLeo said. So when COVID-19 struck the U.S., Chariot faced increased …

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On-site problem during COVID-19? Todd Broadway has our clients covered

While nearly all our team is working from home, ImageQuest Field Tech Todd Broadway carefully continues to come into our office. It’s not that he doesn’t support Work from Home. It’s just that his job is very hands-on. Whether there’s a coronavirus or not, machines will break down as parts wear out. Our clients will …

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#WFH is #NBD for Williamson College and its students

The current academic term at Williamson College is on track. Students are on schedule taking classes. The administration continues to meet, work on projects, and generally run the college. Very little has changed – except no one is at the school’s Franklin or Smyrna, Tenn., campuses. Work From Home is No Big Deal at Williamson …

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ImageQuest | Our Growth Underscores Need For Managed IT Services

[et_pb_section fb_built=”1″ _builder_version=”4.4.1″][et_pb_row _builder_version=”4.4.1″][et_pb_column type=”4_4″ _builder_version=”4.4.1″][et_pb_text _builder_version=”4.4.1″ hover_enabled=”0″] In 2019, ImageQuest grew by nearly 20 percent. This represents an elevated demand for managed IT services in Nashville, Louisville, Bowling Green, Ky., and beyond. This growth was triggered by an increasing number of reputation-aware businesses in highly-regulated industries, such as banking, healthcare, and investing. These businesses …

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It’s business as usual for System Administrator Josh Quigley

March has certainly been an interesting month in Nashville this year. First our community had a tornado strike in the middle of the night, and now, coronavirus. Just like other businesses, we had some projects underway. We were working on clients’ server upgrades, moving clients’ operations to new Desktop-as-a-Service (DaaS) cloud operations, and migrating clients …

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