Remote Support Center

ImageQuest promotes Mason Funderburg to Client Support Team Lead

ImageQuest has promoted Mason Funderburg to Client Support Team Lead, effective today. The promotion reflects Mason “consistently going above and beyond for our clients and our team,” said Alyssia Syphers, Client Support Manager. “Mason is a natural leader. He is analytical, looks for process improvement, and is always willing to help wherever we need help.” …

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ImageQuest welcomes two essential team members

Alyssia Syphers and Joseph Viscusi have joined ImageQuest as Client Support Manager and Project Manager, respectively. The two are essential to keeping our Remote Support Center (RSC) and client projects running smoothly. Both said they saw tremendous opportunities to make a difference at ImageQuest. Alyssia ensures our RSC is staffed and follows correct processes to …

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Two helping ImageQuest improve delivery of client services

We continue to improve our delivery of client services as we grow. That includes hiring more IT professionals, such as Edelyn Gonzaga and Tyler Nicholson. Edelyn is an overnight systems administrator for us. Edelyn responds to and resolves network alerts. She also conducts “health checks” on client systems. Edelyn is based in the Philippines, near …

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ImageQuest’s Matthew Gary promoted to Client Support Manager

ImageQuest recently promoted Matthew Gary to Client Support Manager. Formerly a member of our Remote Support Center team, Matthew now takes responsibility and oversight of the team. Todd Broadway is filling Matthew’s former position as Client Support Technician II. Andrea Lyttle, our previous Client Support Manager, takes her detail-oriented skills over to Project Management, where …

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