Mason Funderburg, Lead Client Support Specialist for ImageQuest, has been promoted to Security Operations Engineer.
Mason joins ImageQuest’s Security Operations team led by SecOps Architect Damian King. Mason started with ImageQuest in 2020 as an IT Support Specialist II, then was promoted to Field Tech 10 months later.
Seven months ago, he was named Lead Client Support Specialist, successfully improving our clients’ experience with our help desk. He also worked to ensure our Field Techs and Dispatchers to ensure they have the proper tools and knowledge to provide first-class support.
Mason has a reputation within ImageQuest as “analytical, always looking for process improvement, and a natural leader.”
IHe will work closely with clients in supporting them with our IT security tools and advise clients when threats are detected.
Mason has a Bachelor of Science degree from Middle Tennessee State University.
He has a strong interest in flying and has a goal of someday getting his pilot’s license. In a previous life, he managed operations at several small airports around the U.S.