Category Archives: Outsourced IT

7 Ways to Tell if You Have the Right IT Partner

May 10, 2024 By Jay Mallory, Executive Vice President, ImageQuest Have you ever dreamed of – but not experienced – a business relationship in which a vendor helps your organization take the right steps to grow? You may be seeking a partner relationship with an entity that is really a supplier. A supplier sells you a product or … Continue reading "7 Ways to Tell if You Have the Right IT Partner" Read More

ImageQuest promotes five to new roles

June 12, 2023 ImageQuest, a Nashville-based Managed Security Services Provider, has promoted five team members to new roles this month. Josh Quigley ascended to Senior Systems Administrator, Jeff Meisenhelder became a System Administrator, and Jeremiah Eicher became a Tier III Client Support Specialist. Also promoted were Steven Ernest, to Client Support Specialist II, and Steven Adams, to Client … Continue reading "ImageQuest promotes five to new roles" Read More

ImageQuest discusses cybersecurity in the Nashville Business Journal

November 23, 2022 “When tackling a complicated issue like cybersecurity, sometimes the hardest thing is knowing where to start.” We certainly get that! So we’re sharing a recent publication of Cybersecurity Advice by the Nashville Business Journal. It features our CEO, Milton Bartley, on a panel answering questions about cybersecurity from Nashville Business Journal Market President and Publisher … Continue reading "ImageQuest discusses cybersecurity in the Nashville Business Journal" Read More

ImageQuest’s Shutt speaks about Vendor Management at NGage

October 12, 2022 Director of Information Security Services Sammi Jo Shutt served as a panelist on Vendor Management Tuesday at the  NGage annual conference in Newport Beach, Calif. Sammi Jo joined two others on the topic of best practices for vendor relationships. The session focused on making the Vendor Management process more than due diligence. It also covered … Continue reading "ImageQuest’s Shutt speaks about Vendor Management at NGage" Read More

ImageQuest promotes Shutt to Director of Advisory Services

September 29, 2022 ImageQuest has promoted Sammi Jo Shutt to Director of Advisory Services from Lead Information Security Advisor. The promotion includes her ascension onto the ImageQuest executive leadership team. Sammi Jo, who joined ImageQuest in January 2019 as a Security Analyst, has been instrumental in helping the company’s Information Advisory Services practice double in size since her … Continue reading "ImageQuest promotes Shutt to Director of Advisory Services" Read More

ImageQuest promotes Mason Funderburg to Security Operations Engineer

August 9, 2022 Mason Funderburg, Lead Client Support Specialist for ImageQuest, has been promoted to Security Operations Engineer. Mason joins ImageQuest’s Security Operations team led by SecOps Architect Damian King. Mason started with ImageQuest in 2020 as an IT Support Specialist II, then was promoted to Field Tech 10 months later. Seven months ago, he was named Lead … Continue reading "ImageQuest promotes Mason Funderburg to Security Operations Engineer" Read More

Is your Incident Response Plan up to date?

July 19, 2022 A security incident is an event that would cause financial and/or reputational harm, disrupt daily operations, or create compliance issues with state or federal regulations. An Incident Response Plan (IRP) tackles those problems ahead of time, allowing planning when cooler heads can think clearly. You should develop an IRP to guide your organization’s responses to … Continue reading "Is your Incident Response Plan up to date?" Read More

ImageQuest retains SOC 2 Type II attestation

July 11, 2022 We received our 2021 SOC 2 Type II attestation last week when the auditors sent us their report. SOC stands for System and Organization Controls. A SOC 2 report uses a framework developed by the American Institute of Certified Public Accountants to audit how an organization processes, secures, makes available, and keeps confidential information from … Continue reading "ImageQuest retains SOC 2 Type II attestation" Read More

What is a Vulnerability Management Program?

June 15, 2022 The recent Log4j exposure raises the question: Do you have a Vulnerability Management Program? A Vulnerability Management Program is a systematic approach to periodically assessing your data exposure. It involves a scan of what you have on your systems – equipment, devices, and software – and checks those assets against databases of known vulnerabilities. To … Continue reading "What is a Vulnerability Management Program?" Read More

Key questions for your Bank’s Vendor Management program

June 8, 2022 With everything on your plate, running a Vendor Management program for your Bank’s multiple vendors may seem overwhelming. Who do you call? What do you ask? An effective Vendor Management program will ascertain all vendors’ security postures. It will advise you whether you need to take extra steps to protect your data when using a … Continue reading "Key questions for your Bank’s Vendor Management program" Read More

Leading managed IT services provider ImageQuest celebrates 15 years in business

June 5, 2022 ImageQuest marks its 15th year in business this month, and how we started is not what we look like today! Today, ImageQuest is a leading provider of managed IT services, cybersecurity, and IT compliance services to regulated companies and their vendors. Our primary areas of focus include financial institutions, including trusts; medical software and services; … Continue reading "Leading managed IT services provider ImageQuest celebrates 15 years in business" Read More

How do we create a Cybersecurity Program?

June 1, 2022 Does the thought of creating a Cybersecurity Program for your bank seem overwhelming? Are you having trouble building a viable, documented program? A Cybersecurity Program should be part of your bank’s Risk Management efforts – as well as a critical element of your board’s fiduciary responsibilities.  A Cybersecurity Program should: Be Right-Sized for your Bank. … Continue reading "How do we create a Cybersecurity Program?" Read More