Outsourced IT

ImageQuest promotes five to new roles

ImageQuest, a Nashville-based Managed Security Services Provider, has promoted five team members to new roles this month. Josh Quigley ascended to Senior Systems Administrator, Jeff Meisenhelder became a System Administrator, and Jeremiah Eicher became a Tier III Client Support Specialist. Also promoted were Steven Ernest, to Client Support Specialist II, and Steven Adams, to Client …

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ImageQuest discusses cybersecurity in the Nashville Business Journal

“When tackling a complicated issue like cybersecurity, sometimes the hardest thing is knowing where to start.” We certainly get that! So we’re sharing a recent publication of Cybersecurity Advice by the Nashville Business Journal. It features our CEO, Milton Bartley, on a panel answering questions about cybersecurity from Nashville Business Journal Market President and Publisher …

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ImageQuest’s Shutt speaks about Vendor Management at NGage

Director of Information Security Services Sammi Jo Shutt served as a panelist on Vendor Management Tuesday at the  NGage annual conference in Newport Beach, Calif. Sammi Jo joined two others on the topic of best practices for vendor relationships. The session focused on making the Vendor Management process more than due diligence. It also covered …

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ImageQuest promotes Shutt to Director of Advisory Services

ImageQuest has promoted Sammi Jo Shutt to Director of Advisory Services from Lead Information Security Advisor. The promotion includes her ascension onto the ImageQuest executive leadership team. Sammi Jo, who joined ImageQuest in January 2019 as a Security Analyst, has been instrumental in helping the company’s Information Advisory Services practice double in size since her …

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ImageQuest promotes Mason Funderburg to Security Operations Engineer

Mason Funderburg, Lead Client Support Specialist for ImageQuest, has been promoted to Security Operations Engineer. Mason joins ImageQuest’s Security Operations team led by SecOps Architect Damian King. Mason started with ImageQuest in 2020 as an IT Support Specialist II, then was promoted to Field Tech 10 months later. Seven months ago, he was named Lead …

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Is your Incident Response Plan up to date?

A security incident is an event that would cause financial and/or reputational harm, disrupt daily operations, or create compliance issues with state or federal regulations. An Incident Response Plan (IRP) tackles those problems ahead of time, allowing planning when cooler heads can think clearly. You should develop an IRP to guide your organization’s responses to …

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ImageQuest retains SOC 2 Type II attestation

We received our 2021 SOC 2 Type II attestation last week when the auditors sent us their report. SOC stands for System and Organization Controls. A SOC 2 report uses a framework developed by the American Institute of Certified Public Accountants to audit how an organization processes, secures, makes available, and keeps confidential information from …

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What is a Vulnerability Management Program?

The recent Log4j exposure raises the question: Do you have a Vulnerability Management Program? A Vulnerability Management Program is a systematic approach to periodically assessing your data exposure. It involves a scan of what you have on your systems – equipment, devices, and software – and checks those assets against databases of known vulnerabilities. To …

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Key questions for your Bank’s Vendor Management program

With everything on your plate, running a Vendor Management program for your Bank’s multiple vendors may seem overwhelming. Who do you call? What do you ask? An effective Vendor Management program will ascertain all vendors’ security postures. It will advise you whether you need to take extra steps to protect your data when using a …

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Leading managed IT services provider ImageQuest celebrates 15 years in business

ImageQuest marks its 15th year in business this month, and how we started is not what we look like today! Today, ImageQuest is a leading provider of managed IT services, cybersecurity, and IT compliance services to regulated companies and their vendors. Our primary areas of focus include financial institutions, including trusts; medical software and services; …

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