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Category Archives: Outsourced IT

Do you have the Right IT Partner

7 Ways to Tell if You Have the Right IT Partner

By Jay Mallory, Executive Vice President, ImageQuest Have you ever dreamed of – but not experienced – a business relationship in which a vendor helps your organization take the right steps to grow? You may be seeking a partner relationship with an entity that is really a supplier. A supplier sells you a product or … Continue reading "7 Ways to Tell if You Have the Right IT Partner"
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ImageQuest promotes five to new roles

ImageQuest, a Nashville-based Managed Security Services Provider, has promoted five team members to new roles this month. Josh Quigley ascended to Senior Systems Administrator, Jeff Meisenhelder became a System Administrator, and Jeremiah Eicher became a Tier III Client Support Specialist. Also promoted were Steven Ernest, to Client Support Specialist II, and Steven Adams, to Client … Continue reading "ImageQuest promotes five to new roles"
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ImageQuest discusses cybersecurity in the Nashville Business Journal

“When tackling a complicated issue like cybersecurity, sometimes the hardest thing is knowing where to start.” We certainly get that! So we’re sharing a recent publication of Cybersecurity Advice by the Nashville Business Journal. It features our CEO, Milton Bartley, on a panel answering questions about cybersecurity from Nashville Business Journal Market President and Publisher … Continue reading "ImageQuest discusses cybersecurity in the Nashville Business Journal"
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ImageQuest’s Shutt speaks about Vendor Management at NGage

Director of Information Security Services Sammi Jo Shutt served as a panelist on Vendor Management Tuesday at the  NGage annual conference in Newport Beach, Calif. Sammi Jo joined two others on the topic of best practices for vendor relationships. The session focused on making the Vendor Management process more than due diligence. It also covered … Continue reading "ImageQuest’s Shutt speaks about Vendor Management at NGage"
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ImageQuest promotes Shutt to Director of Advisory Services

ImageQuest has promoted Sammi Jo Shutt to Director of Advisory Services from Lead Information Security Advisor. The promotion includes her ascension onto the ImageQuest executive leadership team. Sammi Jo, who joined ImageQuest in January 2019 as a Security Analyst, has been instrumental in helping the company’s Information Advisory Services practice double in size since her … Continue reading "ImageQuest promotes Shutt to Director of Advisory Services"
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ImageQuest promotes Mason Funderburg to Security Operations Engineer

Mason Funderburg, Lead Client Support Specialist for ImageQuest, has been promoted to Security Operations Engineer. Mason joins ImageQuest’s Security Operations team led by SecOps Architect Damian King. Mason started with ImageQuest in 2020 as an IT Support Specialist II, then was promoted to Field Tech 10 months later. Seven months ago, he was named Lead … Continue reading "ImageQuest promotes Mason Funderburg to Security Operations Engineer"
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Is your Incident Response Plan up to date?

A security incident is an event that would cause financial and/or reputational harm, disrupt daily operations, or create compliance issues with state or federal regulations. An Incident Response Plan (IRP) tackles those problems ahead of time, allowing planning when cooler heads can think clearly. You should develop an IRP to guide your organization’s responses to … Continue reading "Is your Incident Response Plan up to date?"
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ImageQuest retains SOC 2 Type II attestation

We received our 2021 SOC 2 Type II attestation last week when the auditors sent us their report. SOC stands for System and Organization Controls. A SOC 2 report uses a framework developed by the American Institute of Certified Public Accountants to audit how an organization processes, secures, makes available, and keeps confidential information from … Continue reading "ImageQuest retains SOC 2 Type II attestation"
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What is a Vulnerability Management Program?

The recent Log4j exposure raises the question: Do you have a Vulnerability Management Program? A Vulnerability Management Program is a systematic approach to periodically assessing your data exposure. It involves a scan of what you have on your systems – equipment, devices, and software – and checks those assets against databases of known vulnerabilities. To … Continue reading "What is a Vulnerability Management Program?"
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Key questions for your Bank’s Vendor Management program

With everything on your plate, running a Vendor Management program for your Bank’s multiple vendors may seem overwhelming. Who do you call? What do you ask? An effective Vendor Management program will ascertain all vendors’ security postures. It will advise you whether you need to take extra steps to protect your data when using a … Continue reading "Key questions for your Bank’s Vendor Management program"
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Leading managed IT services provider ImageQuest celebrates 15 years in business

ImageQuest marks its 15th year in business this month, and how we started is not what we look like today! Today, ImageQuest is a leading provider of managed IT services, cybersecurity, and IT compliance services to regulated companies and their vendors. Our primary areas of focus include financial institutions, including trusts; medical software and services; … Continue reading "Leading managed IT services provider ImageQuest celebrates 15 years in business"
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How do we create a Cybersecurity Program?

Does the thought of creating a Cybersecurity Program for your bank seem overwhelming? Are you having trouble building a viable, documented program? A Cybersecurity Program should be part of your bank’s Risk Management efforts – as well as a critical element of your board’s fiduciary responsibilities.  A Cybersecurity Program should: Be Right-Sized for your Bank. … Continue reading "How do we create a Cybersecurity Program?"
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