Author Archives: ImageQuest

This is how we do it! Managed IT Customer Review

April 18, 2019 Our LIve Help Desk provides terrific IT Support to our Managed IT, IT Compliance and Cybersecurity clients. Read More

IQ at Kentucky Bankers Association

April 17, 2019 We were pleased to attend the Kentucky Bankers Association Spring Conference at the beautiful French Lick Resort! ImageQuest’s Jay Mallory and Milton Bartley staffed our booth at the conference center.If you didn’t get a chance to talk with us there about your IT Compliance or Cybersecurity needs, feel free to contact us here! Read More

Hear a familiar voice on the radio? Our CEO is on WLAC

April 16, 2019 Our CEO, Milton Bartley, chatted with WLAC's Steve Gill about IT Compliance and Cybersecurity. Read More

Privacy concern: Facebook still tracking users after account deactivation

April 14, 2019 CNet reports that simply deactivating – rather than deleting – does not stop Facebook from tracking you. Even when you fully sever ties by deleting your account, Facebook still tracks you for 30 days, CNet says. “(W)hen your account is deactivated, the social network continues collecting data about your online activities. All that data gets … Continue reading "Privacy concern: Facebook still tracking users after account deactivation" Read More

MultiFactor Authentication: What Are The Options?

March 17, 2019 Your log-ins should involve two things – a strong, unique password per account, and multi-factor authentication. We talked about password management in our January newsletter. Multifactor, or 2-factor, authentication is an additional layer of protection for your account log-in. There are various methods available for this additional layer of protection. Most people are familiar with getting … Continue reading "MultiFactor Authentication: What Are The Options?" Read More

Customer’s Prescription: Use ImageQuest

March 10, 2019 When Healthcare Provider Solutions needed a new Managed IT provider, they chose ImageQuest to help them improve their network experience. HPS strugged with downtime issues and getting support for simple things such as email and QuickBooks. ImageQuest built a brand-new HIPAA- and SOC-2 -compliant data center environment plus a live support Help Desk they could … Continue reading "Customer’s Prescription: Use ImageQuest" Read More

Growth leads ImageQuest to promote two, add new hire

March 5, 2019 Our growth last year led to some promotions – and another hire! Congratulations to Brad Lyttle, our new Vice President of Information Technology. Brad will serve as our technology visionary, researching and assessing new solutions for our clients. Jay Mallory, our new Senior Vice President of Marketing and Business Development, will lead our marketing efforts, ensure … Continue reading "Growth leads ImageQuest to promote two, add new hire" Read More

ImageQuest sponsors Predators Game Night at MTALA Retreat

February 23, 2019 We were pleased to sponsor the Nashville Predators Game Night to give a little hockey time for the ALA Middle Tennessee retreat. The annual retreat is for the Association of Legal Administrators’ chapter. We enjoyed the reception held in conjunction with Game Night. We think ALA is a great group  – and we enjoy working with members … Continue reading "ImageQuest sponsors Predators Game Night at MTALA Retreat" Read More

HIPAA violation tied to employee data use

February 23, 2019 An employee at a Kentucky statewide mental health services organization was fired after the employee allegedly took a list of patients and emailed it to a former employee. A statement from Kentucky Counseling Center said a former staff member reported receiving an email containing a link to a list of Kentucky Counseling Center patients on … Continue reading "HIPAA violation tied to employee data use" Read More

Why Consider Desktop-as-a-Service?

February 20, 2019 What are some benefits of Desktop-as-a-Service? One advantage is your important data is stored in the cloud, not on local machines. So if someone breaks into an employee’s car and steals their work laptop, you’re just out the cost of the laptop. Your organization isn’t at risk for a regulatory violation or data loss, because … Continue reading "Why Consider Desktop-as-a-Service?" Read More

HIPAA redo? Organization sees new privacy laws in the future

February 17, 2019 As more states and members of Congress demand new privacy and cybersecurity regulations, The Information Technology and Innovation Fund seeks a unified approach. “Let’s face it, HIPAA has not worked well: Healthcare providers see it as check the box situation and are not protecting IT systems as a result. We’re going to see the need arise (for … Continue reading "HIPAA redo? Organization sees new privacy laws in the future" Read More

Worried about spies on your network? Consider SOC-as-a-Service

February 13, 2019 We offer SOC-as-a-Service. What is that? If you are a small- or medium-sized business and you’ve read about those breaches where intruders were inside networks for months, even years – you might be worried about whether some crook or spy is lurking inside YOUR systems. A SOC-as-a-Service helps you sleep better. You outsource the monitoring … Continue reading "Worried about spies on your network? Consider SOC-as-a-Service" Read More