Tag Archives: great customer service

New IT Support professionals join ImageQuest

June 29, 2020 We recently welcomed four new hires to the ImageQuest team. Some of them have been with us for a few months but the coronavirus kept us from getting their snappy new photos. Now that we’ve taken care of that, read on to meet them! Jason Zumbro came to us from our client, Churchill Mortgage, and … Continue reading "New IT Support professionals join ImageQuest" Read More

Enjoy great IT support with ImageQuest

December 1, 2019 Every time someone talks with our Live Help Desk, a follow-up satisfaction survey is sent to them. We publish the comments from this survey on our Customer Reviews page. Our Help Desk team works very hard to ensure we provide prompt, accurate support that gets our clients back to work as soon as possible. If … Continue reading "Enjoy great IT support with ImageQuest" Read More

Don’t take our word for it – check out our customer reviews!

November 4, 2019 Each week we publish feedback from our customers on our Customer Reviews page. Our team works hard to resolve the IT issues people have. They enjoy solving the technology challenges callers present, and they enjoy restoring sanity to someone’s day. Our folks have great technical skills, yes – but they also have great people skills … Continue reading "Don’t take our word for it – check out our customer reviews!" Read More

A customer shares his happiness with ImageQuest’s work

July 31, 2019 Recently, we helped Chariot Logistics, a Nashville third-party logistics provider, migrate its IT to Desktop-as-a-Service. Chariot uses technology extensively as one of its services to its customers. When the project was completed, we received the following note from Brad Perling, Chariot Logistics’ Senior Vice President. It’s addressed to Stephen Bratcher, our Senior Systems Administrator, and … Continue reading "A customer shares his happiness with ImageQuest’s work" Read More

Real ImageQuest customers share their experiences with our IT Help Desk

May 6, 2019 Whenever a customer gets assistance from our Live Help Desk, we also ask them to rate and comment on that assistance. We publish the comments on our Customer Reviews page – which you can check out here. Our Help Desk team prides themselves on figuring out what’s wrong and getting callers quickly back on track … Continue reading "Real ImageQuest customers share their experiences with our IT Help Desk" Read More

This is how we do it! Managed IT Customer Review

April 18, 2019 Our LIve Help Desk provides terrific IT Support to our Managed IT, IT Compliance and Cybersecurity clients. Read More