Author Archives: ImageQuest

ImageQuest clients experience smooth transition to remote work during COVID-19

March 16, 2020 To date, we have helped nearly 3,200 end users employed by our clients work remotely. Monday was a big stress test for remote work technology systems – many, many more people logged on remotely than ever before. We did hear of brief outages – but Microsoft and other large technology providers quickly fixed them. We … Continue reading "ImageQuest clients experience smooth transition to remote work during COVID-19" Read More

COVID-19 to test technology for working remotely – and securely

March 15, 2020 The coronavirus pandemic has sharply focused attention on working remotely. Dozens of articles now offer advice on how to stay focused, how to battle feelings of isolation. Just a few discuss the technology needed to do this. Many of our clients work with protected data, so it’s not as simple as setting aside some space … Continue reading "COVID-19 to test technology for working remotely – and securely" Read More

ImageQuest status update during COVID-19

March 12, 2020 ImageQuest is operating normally. Update 7/1/20 – With metro Nashville-Davidson County implementing new mask policies, we have updated our own. We are still not encouraging visitors. If someone does need to visit our offices for business reasons, he or she must wear a mask. We have masks available if one is needed. Our workspaces are … Continue reading "ImageQuest status update during COVID-19" Read More

Client thanks ImageQuest for “unprecedented care” and support

March 11, 2020 Members of the ImageQuest Managed IT Services team enjoyed a free lunch Wednesday, March 11, courtesy of one of our clients. Andrew Honeybone, President of DNI Corp., a Nashville manufactured mail services provider, bought our team lunch for helping DNI through some “technical transitions.” Honeybone said he appreciated how our team has been responsive to … Continue reading "Client thanks ImageQuest for “unprecedented care” and support" Read More

ImageQuest following disaster recovery plan after major tornado hits Nashville

March 3, 2020 We are relieved to report all of our team members are OK following a major tornado that hit Nashville overnight. A few suffered damage to their homes. Most of us are working from home, per our Disaster Recovery Plan and Gov. Bill Lee’s request that non-essential workers stay off Nashville’s streets. Some of our team … Continue reading "ImageQuest following disaster recovery plan after major tornado hits Nashville" Read More

ImageQuest sees growth in the managed IT services for regulated industries market

February 26, 2020 NASHVILLE, Tenn., February 1, 2020 – ImageQuest, a leading provider of IT management solutions, announced today that the company achieved a nearly 20 percent increase in its book of business in 2019. The company credited the expansion to a growing number of highly regulated and reputation-sensitive companies choosing ImageQuest’s managed IT and managed cybersecurity and … Continue reading "ImageQuest sees growth in the managed IT services for regulated industries market" Read More

The Value of Outsourced Cybersecurity Services

February 20, 2020 Less than a decade ago, an executive-level cybersecurity service expert could command a salary of more than $500,000. That amount seems paltry compared to the more than $2.5 million that a person in the same position with the same amount of experience could expect today. If that sounds like a lot, there is a good … Continue reading "The Value of Outsourced Cybersecurity Services" Read More

Federal allegations against Huawei could disrupt 5G development in U.S.

February 17, 2020 The controversy over a leading 5G technology firm, Huawei of China, intensified last week whenthe U.S. Department of Justice accused it of racketeering and stealing trade secrets. The federal indictment accuses Huawei and several of its subsidiaries of a decades-long effort to “misappropriate” intellectual property, such as source code and user manuals for internet routers, … Continue reading "Federal allegations against Huawei could disrupt 5G development in U.S." Read More

Equifax indictments a reminder to freeze your credit

February 11, 2020 The U.S. Justice Department’s indictment of four members of China’s military for the historic Equifax breach should serve as a reminder: Do all you can to protect your personal information. The FBI, in reporting the indictments yesterday, said it’s found no evidence to date that that Chinese sold the data or “used” it to date. … Continue reading "Equifax indictments a reminder to freeze your credit" Read More

IRS steps up data security expectations for tax preparers

February 3, 2020 The Internal Revenue Service expects tax professionals to safeguard their clients’ financial and personal data this tax season. The agency held a Security Summit in December to remind firms and individuals doing tax returns to take steps to protect client tax data. The effort seeks to prevent identity fraud – and fraudulent returns – especially … Continue reading "IRS steps up data security expectations for tax preparers" Read More

Need a CISO? Consider outsourcing when cyber talent scarce

February 1, 2020 Are you planning to hire someone to meet the increasing demands for strong data privacy and data protection measures? Good luck. You’re wading into a battle for scarce, experienced talent and the six- to seven-figure salaries they command. Cybersecurity Ventures last fall predicted that 3.5 million cybersecurity positions would be open globally by 2021. There … Continue reading "Need a CISO? Consider outsourcing when cyber talent scarce" Read More

NIST has new Privacy tool to help with growing regulations

January 23, 2020 As a patchwork of privacy regulations start to appear at the state level in the U.S., the National Institute of Standards and Technology (NIST) has released guidance on how to keep data private. The new, “version 1.0” framework is designed to help enterprises manage privacy risks. It follows a similar framework tool developed to manage … Continue reading "NIST has new Privacy tool to help with growing regulations" Read More