All the Latest in Industry Happenings-Here in the ImageQuest IT Blog

ImageQuest’s Kim LaGrone is used to remote working

April 22, 2020 Lately we’ve featured organizations and ImageQuest workers who suddenly had to adjust to working from home due to the COVID-19 pandemic. Here, we’re featuring ImageQuest Technology Account Manager Kim LaGrone, who works remotely whether there’s a pandemic or not. She will continue to be a remote employee once the pandemic restrictions end. We’re sharing her … Continue reading "ImageQuest’s Kim LaGrone is used to remote working" Read More

Poll on working from home reveals embarrassing moments

April 20, 2020 While we’ve highlighted our clients’ success stories in our Remote Work Tales, here we believe we are writing about somebody else. Citrix did a poll of 2,000 US office workers currently working from home due to the coronavirus. Workers responded April 2-14 to questions about their work-from-home setups, and also how it was going. According … Continue reading "Poll on working from home reveals embarrassing moments" Read More

Supervising through COVID19 – and a jump in workload

April 18, 2020 ImageQuest IT Manager Angela Burgess faced a double-whammy in March. The COVID-19 pandemic suddenly sent all her employees home – and simultaneously tripled their workload. A fun time to be a supervisor, right? Burgess oversees ImageQuest’s IT Support Teams. Usually, she and her technicians can resolve problems together in person. They collaborate, people come into … Continue reading "Supervising through COVID19 – and a jump in workload" Read More

How To Prevent Cyberattacks While Working From Home During COVID-19

April 16, 2020 As businesses adopt work-from-home policies in response to the challenges brought on by COVID-19, company cybersecurity should not be compromised. Due to the lack of security protocols that exist in a corporate environment, cybercriminals are able to take advantage of the lax security in employee’s home networks. Criminals know that companies may not have yet … Continue reading "How To Prevent Cyberattacks While Working From Home During COVID-19" Read More

Houchens Insurance Group “100 percent open for business” during COVID-19

April 9, 2020 Two years ago, if you had asked Houchens Insurance Group (HIG) President Andy Barker if the organization could handle 85 percent of its staff working from home, he would have said no. “If the coronavirus restrictions had happened to us even 18 months ago, we would have been in an unbelievable amount of trouble,” Barker … Continue reading "Houchens Insurance Group “100 percent open for business” during COVID-19" Read More

Zoom video conferencing faces more security concerns

April 6, 2020 Zoom faces more negative headlines with reports that it’s been banned by the New York City, Washington, D.C., and Las Vegas school systems – as well as Elon Musk’s companies, Tesla and SpaceX. The popular videoconferencing software company admitted late last week that it has been routing some traffic through two data centers in China, … Continue reading "Zoom video conferencing faces more security concerns" Read More

Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees

April 4, 2020 Chariot Logistics is a third-party logistics and transportation company headquartered in Nashville, Tenn. The company offers dry van, flatbed, refrigerated, drayage, and LTL (less than truckload) freight shipping. Chariot ships a lot of consumer retail products, and food and beverages, President and Founder Joe DiLeo said. So when COVID-19 struck the U.S., Chariot faced increased … Continue reading "Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees" Read More

On-site problem during COVID-19? Todd Broadway has our clients covered

April 2, 2020 While nearly all our team is working from home, ImageQuest Field Tech Todd Broadway carefully continues to come into our office. It’s not that he doesn’t support Work from Home. It’s just that his job is very hands-on. Whether there’s a coronavirus or not, machines will break down as parts wear out. Our clients will … Continue reading "On-site problem during COVID-19? Todd Broadway has our clients covered" Read More

#WFH is #NBD for Williamson College and its students

March 26, 2020 The current academic term at Williamson College is on track. Students are on schedule taking classes. The administration continues to meet, work on projects, and generally run the college. Very little has changed – except no one is at the school’s Franklin or Smyrna, Tenn., campuses. Work From Home is No Big Deal at Williamson … Continue reading "#WFH is #NBD for Williamson College and its students" Read More

ImageQuest | Our Growth Underscores Need For Managed IT Services

March 25, 2020 In 2019, ImageQuest grew by nearly 20 percent. This represents an elevated demand for managed IT services in Nashville, Louisville, Bowling Green, Ky., and beyond. This growth was triggered by an increasing number of reputation-aware businesses in highly-regulated industries, such as banking, healthcare, and investing. These businesses recognize the need to include specialized services as … Continue reading "ImageQuest | Our Growth Underscores Need For Managed IT Services" Read More

It’s business as usual for System Administrator Josh Quigley

March 24, 2020 March has certainly been an interesting month in Nashville this year. First our community had a tornado strike in the middle of the night, and now, coronavirus. Just like other businesses, we had some projects underway. We were working on clients’ server upgrades, moving clients’ operations to new Desktop-as-a-Service (DaaS) cloud operations, and migrating clients … Continue reading "It’s business as usual for System Administrator Josh Quigley" Read More

U.S. agency warns of cyber attacks against remote workers

March 17, 2020 Make sure your employees working from home use an up-to-date Virtual Private Network (VPN) to connect to the office. Require your workforce to use an authentication app, such as Duo, Authy, or even Microsoft or Google. And make sure they’re on alert for phishing scams. That’s advice from the U.S. Cybersecurity and Infrastructure Security Agency … Continue reading "U.S. agency warns of cyber attacks against remote workers" Read More