All the Latest in Industry Happenings—Here in the ImageQuest IT Blog

Get the latest cybercrime trends, tips for securing your data, compliance, and industry news. These are just some topics you’ll discover in the ImageQuest IT blog.

‘MFA Fatigue’ is a new type of cyberattack

By ImageQuest | September 26, 2022

We have a new term for you: MFA Fatigue. While you may feel you are tired of the additional efforts required by multifactor authentication to log in to something, that is not the MFA fatigue of which we speak. This MFA Fatigue is a new type of cyberattack. When a hacker gains a password on […]

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ImageQuest recommends companies ban the use of TikTok app

By ImageQuest | September 9, 2022

ImageQuest recommends that our clients and other organizations ban the use of TikTok on company devices. We strongly recommend not creating a company account. China-based ByteDance owns TikTok, and we’ve seen numerous reports that the app appears problematic from a security and privacy perspective. For example: In January 2020, researchers found the app could allow […]

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ImageQuest promotes Mason Funderburg to Security Operations Engineer

By ImageQuest | August 9, 2022

Mason Funderburg, Lead Client Support Specialist for ImageQuest, has been promoted to Security Operations Engineer. Mason joins ImageQuest’s Security Operations team led by SecOps Architect Damian King. Mason started with ImageQuest in 2020 as an IT Support Specialist II, then was promoted to Field Tech 10 months later. Seven months ago, he was named Lead […]

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What is the difference between Compliance and Security in IT?

By ImageQuest | July 29, 2022

What is the difference between compliance and security in technology?  Is there a difference? Yes, there is a difference. While cybersecurity and IT compliance have elements in common, they are still different protocols. Consider the definitions: Cybersecurity is implementing and managing security controls to protect an organization and its assets. Compliance is implementing and managing […]

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Is your Incident Response Plan up to date?

By ImageQuest | July 19, 2022

A security incident is an event that would cause financial and/or reputational harm, disrupt daily operations, or create compliance issues with state or federal regulations. An Incident Response Plan (IRP) tackles those problems ahead of time, allowing planning when cooler heads can think clearly. You should develop an IRP to guide your organization’s responses to […]

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ImageQuest retains SOC 2 Type II attestation

By ImageQuest | July 11, 2022

We received our 2021 SOC 2 Type II attestation last week when the auditors sent us their report. SOC stands for System and Organization Controls. A SOC 2 report uses a framework developed by the American Institute of Certified Public Accountants to audit how an organization processes, secures, makes available, and keeps confidential information from […]

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What is a Vulnerability Management Program?

By ImageQuest | June 15, 2022

The recent Log4j exposure raises the question: Do you have a Vulnerability Management Program? A Vulnerability Management Program is a systematic approach to periodically assessing your data exposure. It involves a scan of what you have on your systems – equipment, devices, and software – and checks those assets against databases of known vulnerabilities. To […]

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Key questions for your Bank’s Vendor Management program

By ImageQuest | June 8, 2022

With everything on your plate, running a Vendor Management program for your Bank’s multiple vendors may seem overwhelming. Who do you call? What do you ask? An effective Vendor Management program will ascertain all vendors’ security postures. It will advise you whether you need to take extra steps to protect your data when using a […]

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Leading managed IT services provider ImageQuest celebrates 15 years in business

By ImageQuest | June 5, 2022

ImageQuest marks its 15th year in business this month, and how we started is not what we look like today! Today, ImageQuest is a leading provider of managed IT services, cybersecurity, and IT compliance services to regulated companies and their vendors. Our primary areas of focus include financial institutions, including trusts; medical software and services; […]

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How do we create a Cybersecurity Program?

By ImageQuest | June 1, 2022

Does the thought of creating a Cybersecurity Program for your bank seem overwhelming? Are you having trouble building a viable, documented program? A Cybersecurity Program should be part of your bank’s Risk Management efforts – as well as a critical element of your board’s fiduciary responsibilities.  A Cybersecurity Program should: Be Right-Sized for your Bank. […]

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A keyboard with a green key labeled “SD-WAN” that a finger is touching.

How the Benefits of SD-WAN Can Improve Business Operations

By ImageQuest | January 3, 2023

Does your business have multiple locations, remote workers, a call center, or just need reliable continuous operations? Are network ‘hiccups’ harmful to your business? Then it might be worthwhile to investigate the next generation of WAN, known as SD-WAN. SD-WAN is a solution for network outages. As work – software applications, customer accounts, and business […]

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Merry Christmas to Special Kids of Tennessee

By ImageQuest | December 20, 2022

Special Kids is a nursing and therapy center in Murfreesboro, Tn. They serve children who need extra help to reach their greatest potential in life. The children served by Special Kids may have feeding difficulties, may be medically fragile, and may be sensitive to certain stimuli, such as sounds, lights, or even changing activities or […]

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A graphic representation of all the aspects of a zero-trust network model.

Why It’s Necessary to Implement a Zero Trust Security Model for Your Business’s Network

By ImageQuest | December 12, 2022

With the rampant rise of cybercrime worldwide, you want to protect your organization’s data security. Not only is it necessary for compliance reasons, but it also helps to improve your customers’ trust in your company. You may believe you’re protected with a traditional cybersecurity model, but that cyber strategy has many gaps. To bridge those […]

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ImageQuest discusses cybersecurity in the Nashville Business Journal

By ImageQuest | November 23, 2022

“When tackling a complicated issue like cybersecurity, sometimes the hardest thing is knowing where to start.” We certainly get that! So we’re sharing a recent publication of Cybersecurity Advice by the Nashville Business Journal. It features our CEO, Milton Bartley, on a panel answering questions about cybersecurity from Nashville Business Journal Market President and Publisher […]

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A man works on a computer analyzing networks in a security operations center.

Why Should I Hire a Managed Security Services Provider (MSSP)?

By ImageQuest | November 11, 2022

If your business collects data from customers—whether it’s as simple as name and address or more complex as financial or personal health information—you need proper security measures to protect that data. With an increase in the number of cybersecurity regulations and the growing number of customers in your enterprise, it can be hard for small […]

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Phishing attacks remain a cybersecurity problem, experts say

By ImageQuest | October 26, 2022

Have you recently received a communication that initially scared you? Perhaps a notice that your credit card had unauthorized transactions, your bank account needed attention, or your favorite shopping site needed to verify some information to complete your latest purchase, which you knew was an important but last-minute gift? And this notice asked you to […]

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Social Media – A Cybercriminal Resource

By ImageQuest | October 17, 2022

Do you know someone who spends a lot of time on Social Media? Someone who’s posting nearly daily about their activities? Even if you avoid Facebook, Instagram, Pinterest, TikTok, and other Social Media outlets, your friend could still be putting you at risk. During Cybersecurity Month – and all year – the U.S. Cybersecurity and […]

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ImageQuest’s Shutt speaks about Vendor Management at NGage

By ImageQuest | October 12, 2022

Director of Information Security Services Sammi Jo Shutt served as a panelist on Vendor Management Tuesday at the  NGage annual conference in Newport Beach, Calif. Sammi Jo joined two others on the topic of best practices for vendor relationships. The session focused on making the Vendor Management process more than due diligence. It also covered […]

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Annoyed by having to use Multi-factor Authentication?

By ImageQuest | October 10, 2022

Do you find it annoying to have to deal with Multi-Factor Authentication? Multi-factor authentication (MFA) is that extra log-in step that cyber experts, including Microsoft and the FBI, say will stop 95 percent of attacks. (Some say 99 percent!) We will stipulate: It can be annoying to have to stop and provide that extra credential.  […]

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ImageQuest promotes Shutt to Director of Advisory Services

By ImageQuest | September 29, 2022

ImageQuest has promoted Sammi Jo Shutt to Director of Advisory Services from Lead Information Security Advisor. The promotion includes her ascension onto the ImageQuest executive leadership team. Sammi Jo, who joined ImageQuest in January 2019 as a Security Analyst, has been instrumental in helping the company’s Information Advisory Services practice double in size since her […]

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What Our Clients are Saying About Our IT Compliance Services

With a 90% client retention rate and a steady stream of referrals, we can see that our clients are happy to vouch for the quality of our IT compliance consulting.

"Since ImageQuest has been involved, we’ve grown almost $20 million in revenue. That’s pretty significant. We’ve gone from $60 million to $80 million with ImageQuest’s help. And along with that we needed our ability to step up, and ImageQuest has allowed us to do that."

Andy Barker
President, Houchens Insurance Group

"ImageQuest is not your typical vendor where they’re just looking to do the same scope of work. They want to hear your problems and really look for a solution, not just what they offer but what they might be able to help you with. They really treat you as a partner. They want to understand what your business goals are and help you get to those. You really are getting an advocate for you."

Alex Keltner
President, First Southern National Bank

"We're a big fan of what ImageQuest has done. ImageQuest is helping us in several areas – IT Compliance, IT Security, and Managed IT. It helps our staff and our attorneys be more efficient and productive while working remotely."

Charles Robert Bone
Spencer Fane

Let's Talk About Cybersecurity Consulting

If you're a medium or large company in the Nashville area that is subject to regulatory cybersecurity requirements, we should talk.

Schedule a meeting with one of the information security experts at our cyber security agency. We'll help you protect your data now and into the future—because there's no better time than the present to get ahead of current and imminent cyber threats.

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