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Why ImageQuest recommends Mimecast in addition to M365

By ImageQuest | August 25, 2020

Most of our customers are on Microsoft’s M365 for email and other applications. The email application, Outlook, comes with a 99.9% uptime guarantee. So why do we encourage them to add Mimecast protection? The real answer is that Outlook provides some security protections – but not enough in today’s environment. Outlook is the number one target […]

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Mozilla: “Like Us on Facebook” buttons aid tracking

By ImageQuest | August 22, 2020

Ever wondered exactly how Facebook tracks you around the Web? The Mozilla Foundation has at least one answer: the buttons on websites that encourage users to find, like, or follow the organization on Facebook. Mozilla, the Firefox web browser maker, says those buttons contain tracking code that tracks you on the Web – whether you […]

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ImageQuest welcomes Senior Systems Administrator Dennis Peeke

By ImageQuest | August 19, 2020

Dennis Peeke has joined ImageQuest as a Senior Systems Administrator. A racing fan, Dennis is particularly fond of the McLaren Formula One team from the late 1980s and early 90s. “Everything inside the organization was a well-oiled machine,” he said. “In racing, you tend to see just the driver and the car, but it also […]

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Microsoft ending support for Office 2010, 2016 for Mac

By ImageQuest | August 17, 2020

If you want to continue using Microsoft Office products and are using either Office 2010 or Office 2016 for Mac, you’re going to have to upgrade. Microsoft is ending support for those two products on Oct. 13. They will continue to function, but over time your risk for trouble will grow. “Microsoft will no longer […]

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Cybersecurity: Your Organization Must Remain Vigilant

By ImageQuest | August 15, 2020

The Coronavirus disease has not stopped cybercriminals from engaging in cyber scams. Criminals have unceasingly sent emails with malicious attachments or links to fraudulent websites with the intent of tricking individuals, small and medium enterprises, and large organizations into revealing sensitive information or donating to fake charities and causes. Moreover, remote work arrangements have increased […]

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Pen Testing work for state gets men arrested by sheriff

By ImageQuest | August 12, 2020

Dark Reading has a story about a couple of “pen testers” arrested in Iowa for doing their job last year. Pen is short for penetration, and pen testing is an element of cyber security. An organization hires an outside third party to test network defenses to determine what security vulnerabilities a system may have. Organizations […]

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Meet an FBI Cybercriminal: Richard Uzuh

By ImageQuest | August 9, 2020

According to the FBI, Richard Izuchukwu Uzuh, 34, of Nigeria, is one of eight men accused of defrauding more than 70 companies of funds through impersonation and romance schemes. Also known as business email compromise, the scams defrauded individuals and companies, including some in Nebraska, of more than $6 million. Prosecutors say the scams ran […]

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Improve Your Tech IQ: Version History

By ImageQuest | August 7, 2020

We’ve all been there: Multiple hours of work on a spreadsheet, a document or slide presentation – and your work disappears. Pffft! Is all that work gone? Well on M365 (formerly known as Microsoft’s Office 365/O365), the Cloud steps in and saves your bacon. Before you start screaming in frustration, check your Version History. To […]

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We asked our team about themselves. It was worth it.

By ImageQuest | August 5, 2020

On one of our daily check-in calls, a colleague asked each of us to share something the rest likely didn’t know about them. The answers were fascinating. One colleague is working in his spare time on a skateboard documentary. One colleague loves to sing – and often sings to himself while walking. Another colleague is […]

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Building Business and Organizational Resilience

By ImageQuest | July 29, 2020

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.5.1″ _module_preset=”default”] Amidst growing economic uncertainty, businesses are looking for ways to stay operational and allay customer fears. Resilience is crucial for organizations to survive during these challenging times. Many enterprises are ensuring their financial resilience by holding on to their money […]

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Mac users: Install latest software updates ASAP

By ImageQuest | May 4, 2021

Less than a week after pushing out a major update, Apple sent out another software update – and Mac users should install it right away. The new updates fix bugs in the new iOS software – including one that could allow criminals to take over your device.  Security experts recommend you install these patches as […]

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Ransomware: National security risk needs global approach

By ImageQuest | May 3, 2021

The rising scourge of ransomware needs a global approach to halt its devastation, a task force with government and corporate representatives announced last week. Ransomware is “a flourishing criminal industry” which “routinely imperils lives,” the task force organized by the non-profit Institute for Security and Technology wrote. Utilities, hospitals, schools, military posts, and municipalities all […]

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IMPROVE YOUR TECH IQ: Why Multifactor Authentication is so important

By ImageQuest | April 29, 2021

 By now, you’ve probably heard of multifactor authentication, aka MFA and 2FA. You have some accounts that send text messages with five or six numbers to your phone. Maybe your company makes you use an in-house authentication system where you must tap “approve” on your phone. You may even log into some apps on your […]

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APT 40 – Flattering you for a malicious interview

By ImageQuest | April 21, 2021

Did you get an invitation to be on an unfamiliar podcast to talk about your business acumen? Discuss the great projects your company or organization is working on? Be careful – it might be APT 40 at work. This is especially true if you are in the defense, aviation, chemical, research/education, or technology industries – […]

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Doing the Right Thing for our Clients

By ImageQuest | April 6, 2021

Recently, a client had a problem to which we responded. During troubleshooting, we discovered we made a mistake. While other team members worked on fixing the issue, our Vice President of Information Technology, Brad Lyttle, talked with the client’s leadership. Brad told them about the mistake and assured them we would fix it at our own […]

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ImageQuest’s Matthew Gary promoted to Client Support Manager

By ImageQuest | March 29, 2021

ImageQuest recently promoted Matthew Gary to Client Support Manager. Formerly a member of our Remote Support Center team, Matthew now takes responsibility and oversight of the team. Todd Broadway is filling Matthew’s former position as Client Support Technician II. Andrea Lyttle, our previous Client Support Manager, takes her detail-oriented skills over to Project Management, where […]

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ImageQuest named to CRN’s “Security 100”

By ImageQuest | March 4, 2021

The Channel Co. named ImageQuest LLC to the 2021 CRN Security 100 list. CRN’s annual Security 100 list helps purchasers decide what technologies and vendors they should trust in the crowded and complex security vendor market. It is part of the MSP 500, a list of North American technology vendors with “innovative and forward-thinking approaches […]

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Improve your Tech IQ: What does “Zero-Day” mean?

By ImageQuest | March 2, 2021

When you read articles about breaches and security warnings, you may see the term “zero-day,” as in “zero-day attack,” or “zero-day exploit.” Zero-Day refers to a system vulnerability that is unknown to IT security providers. A zero-day attack allows a cybercriminal to exploit the vulnerability to inject malware, steal data assets, or crawl through the […]

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You can’t afford to postpone investing cybersecurity in 2021

By ImageQuest | March 2, 2021

In 2021, complacency about your IT security is dangerous. Recent news about hidden, extensive breaches of state and federal government entities and private corporations shocked many in IT and cybersecurity. According to investigators, Russian agents spread espionage malware through updates from IT management firm SolarWinds. The list of victims continues to grow, and investigators believe […]

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Hi. We’re ImageQuest. We can help.

By ImageQuest | February 26, 2021

Are you searching for a new IT relationship? Need to enhance your existing IT team? We may be the solution you’re looking for – and this blog post is here to help determine that. We focus on clients who operate in regulated industries – they have data that fall under federal and state privacy laws […]

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With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Larry Dorris
COO, Studio Bank

ImageQuest knew exactly what we needed. Hardware was delivered on time and loaded with the necessary technology and software. They sat down with folks, set them up, and got them working. They were very helpful in how we scaled our company.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Andy Barker
President, Houchens Insurance Group

Since ImageQuest has been involved, we’ve grown almost $20 million in revenue. That’s pretty significant. We’ve gone from $60 million to $80 million with ImageQuest’s help. And along with that we needed our ability to step up, and ImageQuest has allowed us to do that.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Charles Robert Bone
Bone McAllester Norton, PLLC

We're a big fan of what ImageQuest has done. ImageQuest is helping us in several areas – IT Compliance, IT Security, and Managed IT. It helps our staff and our attorneys be more efficient and productive while working remotely.

Providing clients with stress-free solutions to the most complex IT security and compliance requirements

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