Tag Archives: ImageQuest

Cyber attacks hit more school districts

August 7, 2019 The list of school districts hit with cyber attacks in recent weeks continues to grow.Some had money stolen through a phishing email. Some had their systems shut down by ransomware. Another system, the Avon Public School system in Connecticut, suffered repeated attacks, sometimes multiple times in one day, during a six-week period, Campus Safety Magazine … Continue reading "Cyber attacks hit more school districts" Read More

SHIELD Act a must for all businesses with NY residents as customers

August 5, 2019 Does your business have New York state residents as customers? Then you must take “reasonable” cybersecurity measures to protect any private information you collect or hold regarding those customers. A new law, called the “Stop Hacks and Improve Electronic Data Security Act” (SHIELD Act) took effect two weeks ago. The Albany Business Review reported that … Continue reading "SHIELD Act a must for all businesses with NY residents as customers" Read More

Four Louisiana school districts hit with cyber attacks

August 1, 2019 Louisiana Gov. John Bel Edwards declared a state of emergency last week after three school districts’ IT systems were locked up by ransomware. A fourth district reported experiencing unspecified “activity” this week and shut down its phone lines and email, the Advocate of Baton Rouge reported. IT systems were completely locked up by ransomware last … Continue reading "Four Louisiana school districts hit with cyber attacks" Read More

Why GSRM Law relies on ImageQuest’s IT Compliance services

July 28, 2019 Nashville’s Gullett Sandford Robinson & Martin PLLC hired ImageQuest to provide IT Compliance services. GSRM’s Chief Operating Officer, M. Suzanne Hartness, was kind enough to explain why in this short video. GSRM has an IT department but it “lacked the bandwidth” to make sure GSRM was fully “buttoned up” with its security measures and compliance … Continue reading "Why GSRM Law relies on ImageQuest’s IT Compliance services" Read More

Friendly reminder – STOP using a password spreadsheet on your computer

July 24, 2019 Do you know someone who still keeps a list or spreadsheet of their passwords on their computer? Or someone who has the list printed out and sitting somewhere on their desk? It’s 2019 and you need to upgrade that person to a password manager. If they are working at your company they are a serious … Continue reading "Friendly reminder – STOP using a password spreadsheet on your computer" Read More

Don’t panic, we’re here: A customer review of our Live Support Desk

July 22, 2019 We post customer reviews here on our website, and recently we heard from a customer about the great support received from Davis Houk on our Help Desk. A key software program had stopped working, and our customer said he was “frantic.” He praised Davis for being willing to “listen and comprehend” and for showing “patience … Continue reading "Don’t panic, we’re here: A customer review of our Live Support Desk" Read More

Customer testimonial video: Why Bone Law uses ImageQuest

July 21, 2019 We provide Bone McAllester Norton PLLC, a prominent Nashville law firm, with Managed IT, IT Compliance and Cybersecurity services. We strive to provide our clients with an excellent proactive, responsive service. So we appreciate Charles Robert Bone, the firm’s President and CEO, sharing the firm’s experience working with ImageQuest. You can see this short video … Continue reading "Customer testimonial video: Why Bone Law uses ImageQuest" Read More

Mayors Conference resolves to stop paying ransoms to hackers

July 18, 2019 In an effort to “de-incentivize” hackers attacking municipalities with an increasing amount of ransomware the U.S. Conference Mayors issued a resolution to stop paying ransoms. At least 170 county, city, or state government systems have experienced a ransomware attack since 2013, and that 22 of them had occurred so far this year, the mayors’ organization … Continue reading "Mayors Conference resolves to stop paying ransoms to hackers" Read More

Using data to understand customers comes with responsibilities

July 17, 2019 Using data to gather insights about your customers is the hot new thing. Everyone wants to understand their clients’ behavior to boost purchasing. But collecting data comes with responsibilities. There are regulations that will take a bite out of your business if you ignore them. And in our experience, regulators are cracking down on third-party … Continue reading "Using data to understand customers comes with responsibilities" Read More

Creator of computer password, shared computing, dies at 93

July 16, 2019 Massachusetts Institute of Technology announced that the man who invented the computer password in the mid-1960s passed away July 12. Fernando Corbató, also known as “Corby,” was a professor emeritus at MIT. He received the Association of Computing Machinery’s Turing Award, often described as “the Nobel Prize for computing.” Corbató developed one of the first … Continue reading "Creator of computer password, shared computing, dies at 93" Read More

Google’s virtual assistant recording requests and conversations

July 13, 2019 Google Home is recording you. Belgian public broadcaster VRT News posted a 12-minute video report on its site (with English subtitles) showing how Google Home is recording requests and other comments made in its presence. The story said Google Home records the comments for transcription by outside contractors and provided samples of the comments recorded. … Continue reading "Google’s virtual assistant recording requests and conversations" Read More

We provide great IT support – just ask our customers

July 11, 2019 We love reviews like this! We strive to provide excellent IT support for our customers through our Live Help Desk. Our trained professionals know your systems and your software, and what tickets you’ve had in the past. We feature some of our customer reviews in our newsletters, and you can see more reviews here. If … Continue reading "We provide great IT support – just ask our customers" Read More