Tag Archives: managed IT services Nashville

ImageQuest’s Kim LaGrone is used to remote working

April 22, 2020 Lately we’ve featured organizations and ImageQuest workers who suddenly had to adjust to working from home due to the COVID-19 pandemic. Here, we’re featuring ImageQuest Technology Account Manager Kim LaGrone, who works remotely whether there’s a pandemic or not. She will continue to be a remote employee once the pandemic restrictions end. We’re sharing her … Continue reading "ImageQuest’s Kim LaGrone is used to remote working" Read More

Poll on working from home reveals embarrassing moments

April 20, 2020 While we’ve highlighted our clients’ success stories in our Remote Work Tales, here we believe we are writing about somebody else. Citrix did a poll of 2,000 US office workers currently working from home due to the coronavirus. Workers responded April 2-14 to questions about their work-from-home setups, and also how it was going. According … Continue reading "Poll on working from home reveals embarrassing moments" Read More

Supervising through COVID19 – and a jump in workload

April 18, 2020 ImageQuest IT Manager Angela Burgess faced a double-whammy in March. The COVID-19 pandemic suddenly sent all her employees home – and simultaneously tripled their workload. A fun time to be a supervisor, right? Burgess oversees ImageQuest’s IT Support Teams. Usually, she and her technicians can resolve problems together in person. They collaborate, people come into … Continue reading "Supervising through COVID19 – and a jump in workload" Read More

Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees

April 4, 2020 Chariot Logistics is a third-party logistics and transportation company headquartered in Nashville, Tenn. The company offers dry van, flatbed, refrigerated, drayage, and LTL (less than truckload) freight shipping. Chariot ships a lot of consumer retail products, and food and beverages, President and Founder Joe DiLeo said. So when COVID-19 struck the U.S., Chariot faced increased … Continue reading "Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees" Read More

On-site problem during COVID-19? Todd Broadway has our clients covered

April 2, 2020 While nearly all our team is working from home, ImageQuest Field Tech Todd Broadway carefully continues to come into our office. It’s not that he doesn’t support Work from Home. It’s just that his job is very hands-on. Whether there’s a coronavirus or not, machines will break down as parts wear out. Our clients will … Continue reading "On-site problem during COVID-19? Todd Broadway has our clients covered" Read More

#WFH is #NBD for Williamson College and its students

March 26, 2020 The current academic term at Williamson College is on track. Students are on schedule taking classes. The administration continues to meet, work on projects, and generally run the college. Very little has changed – except no one is at the school’s Franklin or Smyrna, Tenn., campuses. Work From Home is No Big Deal at Williamson … Continue reading "#WFH is #NBD for Williamson College and its students" Read More

It’s business as usual for System Administrator Josh Quigley

March 24, 2020 March has certainly been an interesting month in Nashville this year. First our community had a tornado strike in the middle of the night, and now, coronavirus. Just like other businesses, we had some projects underway. We were working on clients’ server upgrades, moving clients’ operations to new Desktop-as-a-Service (DaaS) cloud operations, and migrating clients … Continue reading "It’s business as usual for System Administrator Josh Quigley" Read More

ImageQuest clients experience smooth transition to remote work during COVID-19

March 16, 2020 To date, we have helped nearly 3,200 end users employed by our clients work remotely. Monday was a big stress test for remote work technology systems – many, many more people logged on remotely than ever before. We did hear of brief outages – but Microsoft and other large technology providers quickly fixed them. We … Continue reading "ImageQuest clients experience smooth transition to remote work during COVID-19" Read More

COVID-19 to test technology for working remotely – and securely

March 15, 2020 The coronavirus pandemic has sharply focused attention on working remotely. Dozens of articles now offer advice on how to stay focused, how to battle feelings of isolation. Just a few discuss the technology needed to do this. Many of our clients work with protected data, so it’s not as simple as setting aside some space … Continue reading "COVID-19 to test technology for working remotely – and securely" Read More

Client thanks ImageQuest for “unprecedented care” and support

March 11, 2020 Members of the ImageQuest Managed IT Services team enjoyed a free lunch Wednesday, March 11, courtesy of one of our clients. Andrew Honeybone, President of DNI Corp., a Nashville manufactured mail services provider, bought our team lunch for helping DNI through some “technical transitions.” Honeybone said he appreciated how our team has been responsive to … Continue reading "Client thanks ImageQuest for “unprecedented care” and support" Read More

ImageQuest following disaster recovery plan after major tornado hits Nashville

March 3, 2020 We are relieved to report all of our team members are OK following a major tornado that hit Nashville overnight. A few suffered damage to their homes. Most of us are working from home, per our Disaster Recovery Plan and Gov. Bill Lee’s request that non-essential workers stay off Nashville’s streets. Some of our team … Continue reading "ImageQuest following disaster recovery plan after major tornado hits Nashville" Read More

Gartner projects 3.4% increase in IT spending for 2020

January 16, 2020 Gartner Inc. headquarters in Stamford, Conn. IT Research and Advisory firm Gartner, Inc. projects worldwide IT spending to grow to nearly $3.9 trillion in 2020, an increase of 3.4 percent from 2019. “Software will be the fastest-growing major market this year,” Gartner said, reaching 10.5 percent. The firm said Software-as-a-Service is driving the growth. Also … Continue reading "Gartner projects 3.4% increase in IT spending for 2020" Read More