Tag Archives: managed IT services

We asked our team about themselves. It was worth it.

August 5, 2020 On one of our daily check-in calls, a colleague asked each of us to share something the rest likely didn’t know about them. The answers were fascinating. But some of the answers showed toughness and the ability to survive. The query was a great idea – and we all learned more about each other. We … Continue reading "We asked our team about themselves. It was worth it." Read More

Twitter Bitcoin hack highlights criminal social engineering

July 16, 2020 It’s all over the news: Hackers gained access to high profile Twitter accounts belonging to celebrities such as Jeff Bezos, Bill Clinton, Barack Obama – even the Apple corporate account. The hacked accounts urged people to send bitcoin to support a fake good cause. Twitter responded by locking the affected accounts. While some news reports … Continue reading "Twitter Bitcoin hack highlights criminal social engineering" Read More

Meet a Cybercriminal: An accused Equifax hacker

July 14, 2020 In 2017, Xu Ke, a soldier in China’s Peoples Liberation Army, reached from the Beijing-based Research Institute No. 54 to servers in Alpharetta, Ga. The servers belonged to Equifax, and a U.S. indictment alleges he was one of four named members of the PLA to steal sensitive credit data. The FBI provided little information on … Continue reading "Meet a Cybercriminal: An accused Equifax hacker" Read More

Is your technology helping you survive the pandemic?

July 1, 2020 Amid a pandemic causing great uncertainty, businesses seek ways to cope with unexpected lockdowns and customer fears. One quality all organizations need now – and for the long-term – is resilience. Right now, many business owners are assessing their financial resilience. They are shifting focus from “Just in Time” to “Just in Case,” the Wall … Continue reading "Is your technology helping you survive the pandemic?" Read More

New IT Support professionals join ImageQuest

June 29, 2020 We recently welcomed four new hires to the ImageQuest team. Some of them have been with us for a few months but the coronavirus kept us from getting their snappy new photos. Now that we’ve taken care of that, read on to meet them! Jason Zumbro came to us from our client, Churchill Mortgage, and … Continue reading "New IT Support professionals join ImageQuest" Read More

Improve Your Tech IQ: Never store passwords in your browser

June 22, 2020 These days, any browser worth its salt boasts of its security measures. It may even force you to see all the security improvements first after an update before you move on to your regularly planned Web surfing. Yet, at the same time, they ask you, over and over, if you’d like to save a site’s … Continue reading "Improve Your Tech IQ: Never store passwords in your browser" Read More

Remote work – and the rise of robots?

June 15, 2020 While many of us have been busy thinking about VPNs, collaboration tools, and the right lighting for all our Zoom and GoToMeeting events, others have been thinking about … robots. The New York Times recently wrote about a salesman selling robotic vacuums (the Whiz.) He currently is doing great, thank you very much, because his … Continue reading "Remote work – and the rise of robots?" Read More

ImageQuest discusses VPN vs. DaaS in KY Banker Magazine

June 10, 2020 In the latest edition of Kentucky Banker Magazine (Spring 2020), we discussed the problems a VPN (Virtual Private Network) can present when an entire office works from home. There are drawbacks related to ensuring and documenting compliance, bandwidth bottlenecks, and security issues. Our article also explains how other solutions can resolve those security and compliance … Continue reading "ImageQuest discusses VPN vs. DaaS in KY Banker Magazine" Read More

Multi-factor Authentication: Time to implement it

June 1, 2020 With the surge in pandemic-related phishing attacks, ransomware, and business email compromise, you must ensure your email and networks are protected. One of the easiest steps you can take to reduce your exposure is to require multi-factor authentication on all accounts where a log-in is required. Ask any cybersecurity expert – multi-factor authentication halts most … Continue reading "Multi-factor Authentication: Time to implement it" Read More

The Big Pivot: Reviewing our space needs post pandemic

May 21, 2020 Is your organization going through The Big Pivot? That’s what we’ve been calling this new era of employees working from home due to COVID-19. Now restrictions are lifting. We’re wondering: Who else is reassessing their 2020 plans in terms of staffing and square footage? ImageQuest certainly is experiencing The Big Pivot. While we already knew … Continue reading "The Big Pivot: Reviewing our space needs post pandemic" Read More

Daily calls keep ImageQuest team focused – and connected

May 13, 2020 ImageQuest’s CEO Milton Bartley instituted a daily 9 a.m. CDT company-wide check-in call when COVID-19 restrictions took effect in March. During the calls we learn how everyone’s doing (no COVID-19 illnesses so far, thank goodness!!!) Sometimes, Milton provides company updates. Sometimes we hear about co-workers’ above and beyond efforts. Sometimes we chat about what all … Continue reading "Daily calls keep ImageQuest team focused – and connected" Read More

Aluminum Resources keeps on shipping through COVID-19

May 5, 2020 Aluminum Resources brokers aluminum ingots for the casting industry and aluminum scrap for the recycling industry. They have been a client of ours almost since ImageQuest began. In normal times Aluminum Resources is busy receiving aluminum ingots, scrap aluminum wheels, and other products at its Smyrna, Tenn., location, and shipping them back out to its … Continue reading "Aluminum Resources keeps on shipping through COVID-19" Read More