Category Archives: Resilience

Houchens Insurance Group “100 percent open for business” during COVID-19

April 9, 2020 Two years ago, if you had asked Houchens Insurance Group (HIG) President Andy Barker if the organization could handle 85 percent of its staff working from home, he would have said no. “If the coronavirus restrictions had happened to us even 18 months ago, we would have been in an unbelievable amount of trouble,” Barker … Continue reading "Houchens Insurance Group “100 percent open for business” during COVID-19" Read More

Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees

April 4, 2020 Chariot Logistics is a third-party logistics and transportation company headquartered in Nashville, Tenn. The company offers dry van, flatbed, refrigerated, drayage, and LTL (less than truckload) freight shipping. Chariot ships a lot of consumer retail products, and food and beverages, President and Founder Joe DiLeo said. So when COVID-19 struck the U.S., Chariot faced increased … Continue reading "Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees" Read More

On-site problem during COVID-19? Todd Broadway has our clients covered

April 2, 2020 While nearly all our team is working from home, ImageQuest Field Tech Todd Broadway carefully continues to come into our office. It’s not that he doesn’t support Work from Home. It’s just that his job is very hands-on. Whether there’s a coronavirus or not, machines will break down as parts wear out. Our clients will … Continue reading "On-site problem during COVID-19? Todd Broadway has our clients covered" Read More

#WFH is #NBD for Williamson College and its students

March 26, 2020 The current academic term at Williamson College is on track. Students are on schedule taking classes. The administration continues to meet, work on projects, and generally run the college. Very little has changed – except no one is at the school’s Franklin or Smyrna, Tenn., campuses. Work From Home is No Big Deal at Williamson … Continue reading "#WFH is #NBD for Williamson College and its students" Read More

ImageQuest | Our Growth Underscores Need For Managed IT Services

March 25, 2020 In 2019, ImageQuest grew by nearly 20 percent. This represents an elevated demand for managed IT services in Nashville, Louisville, Bowling Green, Ky., and beyond. This growth was triggered by an increasing number of reputation-aware businesses in highly-regulated industries, such as banking, healthcare, and investing. These businesses recognize the need to include specialized services as … Continue reading "ImageQuest | Our Growth Underscores Need For Managed IT Services" Read More

It’s business as usual for System Administrator Josh Quigley

March 24, 2020 March has certainly been an interesting month in Nashville this year. First our community had a tornado strike in the middle of the night, and now, coronavirus. Just like other businesses, we had some projects underway. We were working on clients’ server upgrades, moving clients’ operations to new Desktop-as-a-Service (DaaS) cloud operations, and migrating clients … Continue reading "It’s business as usual for System Administrator Josh Quigley" Read More

ImageQuest clients experience smooth transition to remote work during COVID-19

March 16, 2020 To date, we have helped nearly 3,200 end users employed by our clients work remotely. Monday was a big stress test for remote work technology systems – many, many more people logged on remotely than ever before. We did hear of brief outages – but Microsoft and other large technology providers quickly fixed them. We … Continue reading "ImageQuest clients experience smooth transition to remote work during COVID-19" Read More

COVID-19 to test technology for working remotely – and securely

March 15, 2020 The coronavirus pandemic has sharply focused attention on working remotely. Dozens of articles now offer advice on how to stay focused, how to battle feelings of isolation. Just a few discuss the technology needed to do this. Many of our clients work with protected data, so it’s not as simple as setting aside some space … Continue reading "COVID-19 to test technology for working remotely – and securely" Read More

ImageQuest status update during COVID-19

March 12, 2020 ImageQuest is operating normally. Update 7/1/20 – With metro Nashville-Davidson County implementing new mask policies, we have updated our own. We are still not encouraging visitors. If someone does need to visit our offices for business reasons, he or she must wear a mask. We have masks available if one is needed. Our workspaces are … Continue reading "ImageQuest status update during COVID-19" Read More

ImageQuest following disaster recovery plan after major tornado hits Nashville

March 3, 2020 We are relieved to report all of our team members are OK following a major tornado that hit Nashville overnight. A few suffered damage to their homes. Most of us are working from home, per our Disaster Recovery Plan and Gov. Bill Lee’s request that non-essential workers stay off Nashville’s streets. Some of our team … Continue reading "ImageQuest following disaster recovery plan after major tornado hits Nashville" Read More