Tag Archives: managed IT services Bowling Green

Remote work – and the rise of robots?

June 15, 2020 While many of us have been busy thinking about VPNs, collaboration tools, and the right lighting for all our Zoom and GoToMeeting events, others have been thinking about … robots. The New York Times recently wrote about a salesman selling robotic vacuums (the Whiz.) He currently is doing great, thank you very much, because his … Continue reading "Remote work – and the rise of robots?" Read More

ImageQuest discusses VPN vs. DaaS in KY Banker Magazine

June 10, 2020 In the latest edition of Kentucky Banker Magazine (Spring 2020), we discussed the problems a VPN (Virtual Private Network) can present when an entire office works from home. There are drawbacks related to ensuring and documenting compliance, bandwidth bottlenecks, and security issues. Our article also explains how other solutions can resolve those security and compliance … Continue reading "ImageQuest discusses VPN vs. DaaS in KY Banker Magazine" Read More

Multi-factor Authentication: Time to implement it

June 1, 2020 With the surge in pandemic-related phishing attacks, ransomware, and business email compromise, you must ensure your email and networks are protected. One of the easiest steps you can take to reduce your exposure is to require multi-factor authentication on all accounts where a log-in is required. Ask any cybersecurity expert – multi-factor authentication halts most … Continue reading "Multi-factor Authentication: Time to implement it" Read More

The Big Pivot: Reviewing our space needs post pandemic

May 21, 2020 Is your organization going through The Big Pivot? That’s what we’ve been calling this new era of employees working from home due to COVID-19. Now restrictions are lifting. We’re wondering: Who else is reassessing their 2020 plans in terms of staffing and square footage? ImageQuest certainly is experiencing The Big Pivot. While we already knew … Continue reading "The Big Pivot: Reviewing our space needs post pandemic" Read More

Daily calls keep ImageQuest team focused – and connected

May 13, 2020 ImageQuest’s CEO Milton Bartley instituted a daily 9 a.m. CDT company-wide check-in call when COVID-19 restrictions took effect in March. During the calls we learn how everyone’s doing (no COVID-19 illnesses so far, thank goodness!!!) Sometimes, Milton provides company updates. Sometimes we hear about co-workers’ above and beyond efforts. Sometimes we chat about what all … Continue reading "Daily calls keep ImageQuest team focused – and connected" Read More

Aluminum Resources keeps on shipping through COVID-19

May 5, 2020 Aluminum Resources brokers aluminum ingots for the casting industry and aluminum scrap for the recycling industry. They have been a client of ours almost since ImageQuest began. In normal times Aluminum Resources is busy receiving aluminum ingots, scrap aluminum wheels, and other products at its Smyrna, Tenn., location, and shipping them back out to its … Continue reading "Aluminum Resources keeps on shipping through COVID-19" Read More

A ‘Thank You’ from a brand new ImageQuest client

April 28, 2020 We want to share a very nice note from a brand-new ImageQuest Managed IT Services client. They are so new our contract with them was signed only earlier this month. Davis House Child Advocacy Center combats child abuse by coordinating services to children and families in crisis. It also provides community education focused on prevention … Continue reading "A ‘Thank You’ from a brand new ImageQuest client" Read More

#WFH “isn’t all that different” for Studio Bank

April 22, 2020 Studio Bank is fully operational and serving clients during the current pandemic. The recent weeks of Work From Home have not slowed Studio’s bankers from handling loan queries, client requests and meetings – even onboarding new clients and employees. When Nashville Mayor John Cooper issued his Safer at Home order, the bank transitioned to appointment … Continue reading "#WFH “isn’t all that different” for Studio Bank" Read More

ImageQuest’s Kim LaGrone is used to remote working

April 22, 2020 Lately we’ve featured organizations and ImageQuest workers who suddenly had to adjust to working from home due to the COVID-19 pandemic. Here, we’re featuring ImageQuest Technology Account Manager Kim LaGrone, who works remotely whether there’s a pandemic or not. She will continue to be a remote employee once the pandemic restrictions end. We’re sharing her … Continue reading "ImageQuest’s Kim LaGrone is used to remote working" Read More

Poll on working from home reveals embarrassing moments

April 20, 2020 While we’ve highlighted our clients’ success stories in our Remote Work Tales, here we believe we are writing about somebody else. Citrix did a poll of 2,000 US office workers currently working from home due to the coronavirus. Workers responded April 2-14 to questions about their work-from-home setups, and also how it was going. According … Continue reading "Poll on working from home reveals embarrassing moments" Read More

Supervising through COVID19 – and a jump in workload

April 18, 2020 ImageQuest IT Manager Angela Burgess faced a double-whammy in March. The COVID-19 pandemic suddenly sent all her employees home – and simultaneously tripled their workload. A fun time to be a supervisor, right? Burgess oversees ImageQuest’s IT Support Teams. Usually, she and her technicians can resolve problems together in person. They collaborate, people come into … Continue reading "Supervising through COVID19 – and a jump in workload" Read More

Houchens Insurance Group “100 percent open for business” during COVID-19

April 9, 2020 Two years ago, if you had asked Houchens Insurance Group (HIG) President Andy Barker if the organization could handle 85 percent of its staff working from home, he would have said no. “If the coronavirus restrictions had happened to us even 18 months ago, we would have been in an unbelievable amount of trouble,” Barker … Continue reading "Houchens Insurance Group “100 percent open for business” during COVID-19" Read More