Tag Archives: managed IT services

A ‘Thank You’ from a brand new ImageQuest client

April 28, 2020 We want to share a very nice note from a brand-new ImageQuest Managed IT Services client. They are so new our contract with them was signed only earlier this month. Davis House Child Advocacy Center combats child abuse by coordinating services to children and families in crisis. It also provides community education focused on prevention … Continue reading "A ‘Thank You’ from a brand new ImageQuest client" Read More

#WFH “isn’t all that different” for Studio Bank

April 22, 2020 Studio Bank is fully operational and serving clients during the current pandemic. The recent weeks of Work From Home have not slowed Studio’s bankers from handling loan queries, client requests and meetings – even onboarding new clients and employees. When Nashville Mayor John Cooper issued his Safer at Home order, the bank transitioned to appointment … Continue reading "#WFH “isn’t all that different” for Studio Bank" Read More

ImageQuest’s Kim LaGrone is used to remote working

April 22, 2020 Lately we’ve featured organizations and ImageQuest workers who suddenly had to adjust to working from home due to the COVID-19 pandemic. Here, we’re featuring ImageQuest Technology Account Manager Kim LaGrone, who works remotely whether there’s a pandemic or not. She will continue to be a remote employee once the pandemic restrictions end. We’re sharing her … Continue reading "ImageQuest’s Kim LaGrone is used to remote working" Read More

Poll on working from home reveals embarrassing moments

April 20, 2020 While we’ve highlighted our clients’ success stories in our Remote Work Tales, here we believe we are writing about somebody else. Citrix did a poll of 2,000 US office workers currently working from home due to the coronavirus. Workers responded April 2-14 to questions about their work-from-home setups, and also how it was going. According … Continue reading "Poll on working from home reveals embarrassing moments" Read More

Supervising through COVID19 – and a jump in workload

April 18, 2020 ImageQuest IT Manager Angela Burgess faced a double-whammy in March. The COVID-19 pandemic suddenly sent all her employees home – and simultaneously tripled their workload. A fun time to be a supervisor, right? Burgess oversees ImageQuest’s IT Support Teams. Usually, she and her technicians can resolve problems together in person. They collaborate, people come into … Continue reading "Supervising through COVID19 – and a jump in workload" Read More

Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees

April 4, 2020 Chariot Logistics is a third-party logistics and transportation company headquartered in Nashville, Tenn. The company offers dry van, flatbed, refrigerated, drayage, and LTL (less than truckload) freight shipping. Chariot ships a lot of consumer retail products, and food and beverages, President and Founder Joe DiLeo said. So when COVID-19 struck the U.S., Chariot faced increased … Continue reading "Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees" Read More

On-site problem during COVID-19? Todd Broadway has our clients covered

April 2, 2020 While nearly all our team is working from home, ImageQuest Field Tech Todd Broadway carefully continues to come into our office. It’s not that he doesn’t support Work from Home. It’s just that his job is very hands-on. Whether there’s a coronavirus or not, machines will break down as parts wear out. Our clients will … Continue reading "On-site problem during COVID-19? Todd Broadway has our clients covered" Read More

Client thanks ImageQuest for “unprecedented care” and support

March 11, 2020 Members of the ImageQuest Managed IT Services team enjoyed a free lunch Wednesday, March 11, courtesy of one of our clients. Andrew Honeybone, President of DNI Corp., a Nashville manufactured mail services provider, bought our team lunch for helping DNI through some “technical transitions.” Honeybone said he appreciated how our team has been responsive to … Continue reading "Client thanks ImageQuest for “unprecedented care” and support" Read More

ImageQuest following disaster recovery plan after major tornado hits Nashville

March 3, 2020 We are relieved to report all of our team members are OK following a major tornado that hit Nashville overnight. A few suffered damage to their homes. Most of us are working from home, per our Disaster Recovery Plan and Gov. Bill Lee’s request that non-essential workers stay off Nashville’s streets. Some of our team … Continue reading "ImageQuest following disaster recovery plan after major tornado hits Nashville" Read More

ImageQuest sees growth in the managed IT services for regulated industries market

February 26, 2020 NASHVILLE, Tenn., February 1, 2020 – ImageQuest, a leading provider of IT management solutions, announced today that the company achieved a nearly 20 percent increase in its book of business in 2019. The company credited the expansion to a growing number of highly regulated and reputation-sensitive companies choosing ImageQuest’s managed IT and managed cybersecurity and … Continue reading "ImageQuest sees growth in the managed IT services for regulated industries market" Read More

5G: More than self-driving cars and smartphones

January 21, 2020 There’s certainly a lot of hype around 5G. This coming mobile data technology promises high speeds, high data capacity. and negligible lag. A typical promise: 5G will enable you to download an entire 4K movie in 25 seconds. Other promises: So fast cars will use it to avoid colliding with each other. Stadiums full of … Continue reading "5G: More than self-driving cars and smartphones" Read More

Gartner projects 3.4% increase in IT spending for 2020

January 16, 2020 Gartner Inc. headquarters in Stamford, Conn. IT Research and Advisory firm Gartner, Inc. projects worldwide IT spending to grow to nearly $3.9 trillion in 2020, an increase of 3.4 percent from 2019. “Software will be the fastest-growing major market this year,” Gartner said, reaching 10.5 percent. The firm said Software-as-a-Service is driving the growth. Also … Continue reading "Gartner projects 3.4% increase in IT spending for 2020" Read More