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Tag Archives: secure cloud

Doing the Right Thing for our Clients

Recently, a client had a problem to which we responded. During troubleshooting, we discovered we made a mistake. While other team members worked on fixing the issue, our Vice President of Information Technology, Brad Lyttle, talked with the client’s leadership. Brad told them about the mistake and assured them we would fix it at our own … Continue reading "Doing the Right Thing for our Clients"
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Remote work – and the rise of robots?

While many of us have been busy thinking about VPNs, collaboration tools, and the right lighting for all our Zoom and GoToMeeting events, others have been thinking about … robots. The New York Times recently wrote about a salesman selling robotic vacuums (the Whiz.) He currently is doing great, thank you very much, because his … Continue reading "Remote work – and the rise of robots?"
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ImageQuest offering free webinar on technology for remote work

As May advances, our country wraps up the largest-ever work-from-home experiment. The next phase is about whether organizations rethink their office space. The Wall Street Journal (paywall) offered a mix of possibilities Saturday – everything from companies letting teams continue to work-from-home and returning to suburban office parks, where they can afford to spread out. … Continue reading "ImageQuest offering free webinar on technology for remote work"
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Daily calls keep ImageQuest team focused – and connected

ImageQuest’s CEO Milton Bartley instituted a daily 9 a.m. CDT company-wide check-in call when COVID-19 restrictions took effect in March. During the calls we learn how everyone’s doing (no COVID-19 illnesses so far, thank goodness!!!) Sometimes, Milton provides company updates. Sometimes we hear about co-workers’ above and beyond efforts. Sometimes we chat about what all … Continue reading "Daily calls keep ImageQuest team focused – and connected"
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Aluminum Resources keeps on shipping through COVID-19

Aluminum Resources brokers aluminum ingots for the casting industry and aluminum scrap for the recycling industry. They have been a client of ours almost since ImageQuest began. In normal times Aluminum Resources is busy receiving aluminum ingots, scrap aluminum wheels, and other products at its Smyrna, Tenn., location, and shipping them back out to its … Continue reading "Aluminum Resources keeps on shipping through COVID-19"
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#WFH “isn’t all that different” for Studio Bank

Studio Bank is fully operational and serving clients during the current pandemic. The recent weeks of Work From Home have not slowed Studio’s bankers from handling loan queries, client requests and meetings – even onboarding new clients and employees. When Nashville Mayor John Cooper issued his Safer at Home order, the bank transitioned to appointment … Continue reading "#WFH “isn’t all that different” for Studio Bank"
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ImageQuest’s Kim LaGrone is used to remote working

Lately we’ve featured organizations and ImageQuest workers who suddenly had to adjust to working from home due to the COVID-19 pandemic. Here, we’re featuring ImageQuest Technology Account Manager Kim LaGrone, who works remotely whether there’s a pandemic or not. She will continue to be a remote employee once the pandemic restrictions end. We’re sharing her … Continue reading "ImageQuest’s Kim LaGrone is used to remote working"
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Supervising through COVID19 – and a jump in workload

ImageQuest IT Manager Angela Burgess faced a double-whammy in March. The COVID-19 pandemic suddenly sent all her employees home – and simultaneously tripled their workload. A fun time to be a supervisor, right? Burgess oversees ImageQuest’s IT Support Teams. Usually, she and her technicians can resolve problems together in person. They collaborate, people come into … Continue reading "Supervising through COVID19 – and a jump in workload"
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Houchens Insurance Group “100 percent open for business” during COVID-19

Two years ago, if you had asked Houchens Insurance Group (HIG) President Andy Barker if the organization could handle 85 percent of its staff working from home, he would have said no. “If the coronavirus restrictions had happened to us even 18 months ago, we would have been in an unbelievable amount of trouble,” Barker … Continue reading "Houchens Insurance Group “100 percent open for business” during COVID-19"
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Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees

Chariot Logistics is a third-party logistics and transportation company headquartered in Nashville, Tenn. The company offers dry van, flatbed, refrigerated, drayage, and LTL (less than truckload) freight shipping. Chariot ships a lot of consumer retail products, and food and beverages, President and Founder Joe DiLeo said. So when COVID-19 struck the U.S., Chariot faced increased … Continue reading "Did you get your toilet paper? Thank the “100 percent remote” Chariot Logistics employees"
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On-site problem during COVID-19? Todd Broadway has our clients covered

While nearly all our team is working from home, ImageQuest Field Tech Todd Broadway carefully continues to come into our office. It’s not that he doesn’t support Work from Home. It’s just that his job is very hands-on. Whether there’s a coronavirus or not, machines will break down as parts wear out. Our clients will … Continue reading "On-site problem during COVID-19? Todd Broadway has our clients covered"
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#WFH is #NBD for Williamson College and its students

The current academic term at Williamson College is on track. Students are on schedule taking classes. The administration continues to meet, work on projects, and generally run the college. Very little has changed – except no one is at the school’s Franklin or Smyrna, Tenn., campuses. Work From Home is No Big Deal at Williamson … Continue reading "#WFH is #NBD for Williamson College and its students"
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