Category Archives: Outsourced IT

Improve Your Tech IQ: Invite an external attendee to your Teams meeting

October 27, 2020 Did you know? Someone from outside your organization can participate in your meeting via Microsoft Teams. Teams is part of the M365 suite most people know as Office 365. M365 provides a more secure environment for internal collaboration and communication, but people outside your organization can participate through invitation. .If you would like to learn … Continue reading "Improve Your Tech IQ: Invite an external attendee to your Teams meeting" Read More

Why ImageQuest recommends Arctic Wolf protection

October 26, 2020 Today’s world includes unrelenting attempts by hackers, some sponsored by foreign countries, to steal data, damage systems, and halt operations. Hackers’ skillfully-written emails, with fraudulent links and attachments, increase the likelihood that all organizations will experience an attack sooner or later. Such phishing emails are the source of most breaches – and impossible to block … Continue reading "Why ImageQuest recommends Arctic Wolf protection" Read More

Do you know the biggest myth of Cybersecurity?

October 23, 2020 Many of us wish Cybersecurity was a “set it and forget it” task. But unfortunately, the reality is your cybersecurity efforts are never done. The good guys erect barriers that work, then the bad guys find new ways to get in. Unfortunately, both sides practice “kaizen” – continuous improvement, making cybersecurity a journey rather than … Continue reading "Do you know the biggest myth of Cybersecurity?" Read More

Why ImageQuest recommends Mimecast in addition to M365

August 25, 2020 Most of our customers are on Microsoft’s M365 for email and other applications. The email application, Outlook, comes with a 99.9% uptime guarantee. So why do we encourage them to add Mimecast protection? The real answer is that Outlook provides some security protections – but not enough in today’s environment. Outlook is the number one target … Continue reading "Why ImageQuest recommends Mimecast in addition to M365" Read More

ImageQuest welcomes Senior Systems Administrator Dennis Peeke

August 19, 2020 Dennis Peeke has joined ImageQuest as a Senior Systems Administrator. A racing fan, Dennis is particularly fond of the McLaren Formula One team from the late 1980s and early 90s. “Everything inside the organization was a well-oiled machine,” he said. “In racing, you tend to see just the driver and the car, but it also … Continue reading "ImageQuest welcomes Senior Systems Administrator Dennis Peeke" Read More

Microsoft ending support for Office 2010, 2016 for Mac

August 17, 2020 If you want to continue using Microsoft Office products and are using either Office 2010 or Office 2016 for Mac, you’re going to have to upgrade. Microsoft is ending support for those two products on Oct. 13. They will continue to function, but over time your risk for trouble will grow. “Microsoft will no longer … Continue reading "Microsoft ending support for Office 2010, 2016 for Mac" Read More

Improve Your Tech IQ: Version History

August 7, 2020 We’ve all been there: Multiple hours of work on a spreadsheet, a document or slide presentation – and your work disappears. Pffft! Is all that work gone? Well on M365 (formerly known as Microsoft’s Office 365/O365), the Cloud steps in and saves your bacon. Before you start screaming in frustration, check your Version History. To … Continue reading "Improve Your Tech IQ: Version History" Read More

Bye, bye Flash: Controversial software reaches end of life

July 12, 2020 Flash, the software that originally powered online videos, gaming, and other dynamic content on websites, will be retired by Adobe this December. “Few technologies have yielded such divisive and widespread passion as Flash,” writes Ars Technica in a look back over the software’s history. “Many gush over its versatility and ease of use as a … Continue reading "Bye, bye Flash: Controversial software reaches end of life" Read More

New IT Support professionals join ImageQuest

June 29, 2020 We recently welcomed four new hires to the ImageQuest team. Some of them have been with us for a few months but the coronavirus kept us from getting their snappy new photos. Now that we’ve taken care of that, read on to meet them! Jason Zumbro came to us from our client, Churchill Mortgage, and … Continue reading "New IT Support professionals join ImageQuest" Read More

ImageQuest discusses VPN vs. DaaS in KY Banker Magazine

June 10, 2020 In the latest edition of Kentucky Banker Magazine (Spring 2020), we discussed the problems a VPN (Virtual Private Network) can present when an entire office works from home. There are drawbacks related to ensuring and documenting compliance, bandwidth bottlenecks, and security issues. Our article also explains how other solutions can resolve those security and compliance … Continue reading "ImageQuest discusses VPN vs. DaaS in KY Banker Magazine" Read More

Multi-factor Authentication: Time to implement it

June 1, 2020 With the surge in pandemic-related phishing attacks, ransomware, and business email compromise, you must ensure your email and networks are protected. One of the easiest steps you can take to reduce your exposure is to require multi-factor authentication on all accounts where a log-in is required. Ask any cybersecurity expert – multi-factor authentication halts most … Continue reading "Multi-factor Authentication: Time to implement it" Read More

Help Transition Your Team To Remote Work with Cybersecurity Services

May 16, 2020 A survey of 317 CFOs and finance leaders conducted by research and advisory company Gartner, Inc. revealed that close to 75 percent will transition at least five percent of their on-site workforce to permanent remote positions following the COVID-19 pandemic. CFOs have started the transition to remote work by implementing flexible work schedules, and are … Continue reading "Help Transition Your Team To Remote Work with Cybersecurity Services" Read More