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Twitter Bitcoin hack highlights criminal social engineering

By ImageQuest | July 16, 2020

It’s all over the news: Hackers gained access to high profile Twitter accounts belonging to celebrities such as Jeff Bezos, Bill Clinton, Barack Obama – even the Apple corporate account. The hacked accounts urged people to send bitcoin to support a fake good cause. Twitter responded by locking the affected accounts. While some news reports […]

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Meet a Cybercriminal: An accused Equifax hacker

By ImageQuest | July 14, 2020

In 2017, Xu Ke, a soldier in China’s Peoples Liberation Army, reached from the Beijing-based Research Institute No. 54 to servers in Alpharetta, Ga. The servers belonged to Equifax, and a U.S. indictment alleges he was one of four named members of the PLA to steal sensitive credit data. The FBI provided little information on […]

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Is your technology ready for Gen Z?

By ImageQuest | July 13, 2020

“Gen Z,” the next generation after millennials, are starting their careers. Born after 1996, the oldest Gen Zs are now 23. According to the Pew Research Center, they are the first generation to be “digital natives” – the first to have no memory of life without mobile phones or a life not lived online. “Some […]

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Bye, bye Flash: Controversial software reaches end of life

By ImageQuest | July 12, 2020

Flash, the software that originally powered online videos, gaming, and other dynamic content on websites, will be retired by Adobe this December. “Few technologies have yielded such divisive and widespread passion as Flash,” writes Ars Technica in a look back over the software’s history. “Many gush over its versatility and ease of use as a […]

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Is your technology helping you survive the pandemic?

By ImageQuest | July 1, 2020

Amid a pandemic causing great uncertainty, businesses seek ways to cope with unexpected lockdowns and customer fears. One quality all organizations need now – and for the long-term – is resilience. Right now, many business owners are assessing their financial resilience. They are shifting focus from “Just in Time” to “Just in Case,” the Wall […]

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New IT Support professionals join ImageQuest

By ImageQuest | June 29, 2020

We recently welcomed four new hires to the ImageQuest team. Some of them have been with us for a few months but the coronavirus kept us from getting their snappy new photos. Now that we’ve taken care of that, read on to meet them! Jason Zumbro came to us from our client, Churchill Mortgage, and […]

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Enhance Data Security with Multi-Factor Authentication

By ImageQuest | June 25, 2020

[et_pb_section fb_built=”1″ _builder_version=”4.4.8″][et_pb_row _builder_version=”4.4.8″][et_pb_column _builder_version=”4.4.8″ type=”4_4″][et_pb_text _builder_version=”4.4.8″ hover_enabled=”0″] As cases of pandemic-related phishing attacks, brute force attacks, ransomware, and credential stuffing increase, the greater the chances of your organization’s networks and data being compromised. One of the easiest – but often neglected – ways to reduce your exposure to these attacks is to require Multi-Factor […]

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Improve Your Tech IQ: Never store passwords in your browser

By ImageQuest | June 22, 2020

These days, any browser worth its salt boasts of its security measures. It may even force you to see all the security improvements first after an update before you move on to your regularly planned Web surfing. Yet, at the same time, they ask you, over and over, if you’d like to save a site’s […]

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Remote work – and the rise of robots?

By ImageQuest | June 15, 2020

While many of us have been busy thinking about VPNs, collaboration tools, and the right lighting for all our Zoom and GoToMeeting events, others have been thinking about … robots. The New York Times recently wrote about a salesman selling robotic vacuums (the Whiz.) He currently is doing great, thank you very much, because his […]

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ImageQuest discusses VPN vs. DaaS in KY Banker Magazine

By ImageQuest | June 10, 2020

In the latest edition of Kentucky Banker Magazine (Spring 2020), we discussed the problems a VPN (Virtual Private Network) can present when an entire office works from home. There are drawbacks related to ensuring and documenting compliance, bandwidth bottlenecks, and security issues. Our article also explains how other solutions can resolve those security and compliance […]

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Mac users: Install latest software updates ASAP

By ImageQuest | May 4, 2021

Less than a week after pushing out a major update, Apple sent out another software update – and Mac users should install it right away. The new updates fix bugs in the new iOS software – including one that could allow criminals to take over your device.  Security experts recommend you install these patches as […]

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Ransomware: National security risk needs global approach

By ImageQuest | May 3, 2021

The rising scourge of ransomware needs a global approach to halt its devastation, a task force with government and corporate representatives announced last week. Ransomware is “a flourishing criminal industry” which “routinely imperils lives,” the task force organized by the non-profit Institute for Security and Technology wrote. Utilities, hospitals, schools, military posts, and municipalities all […]

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IMPROVE YOUR TECH IQ: Why Multifactor Authentication is so important

By ImageQuest | April 29, 2021

 By now, you’ve probably heard of multifactor authentication, aka MFA and 2FA. You have some accounts that send text messages with five or six numbers to your phone. Maybe your company makes you use an in-house authentication system where you must tap “approve” on your phone. You may even log into some apps on your […]

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APT 40 – Flattering you for a malicious interview

By ImageQuest | April 21, 2021

Did you get an invitation to be on an unfamiliar podcast to talk about your business acumen? Discuss the great projects your company or organization is working on? Be careful – it might be APT 40 at work. This is especially true if you are in the defense, aviation, chemical, research/education, or technology industries – […]

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Doing the Right Thing for our Clients

By ImageQuest | April 6, 2021

Recently, a client had a problem to which we responded. During troubleshooting, we discovered we made a mistake. While other team members worked on fixing the issue, our Vice President of Information Technology, Brad Lyttle, talked with the client’s leadership. Brad told them about the mistake and assured them we would fix it at our own […]

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ImageQuest’s Matthew Gary promoted to Client Support Manager

By ImageQuest | March 29, 2021

ImageQuest recently promoted Matthew Gary to Client Support Manager. Formerly a member of our Remote Support Center team, Matthew now takes responsibility and oversight of the team. Todd Broadway is filling Matthew’s former position as Client Support Technician II. Andrea Lyttle, our previous Client Support Manager, takes her detail-oriented skills over to Project Management, where […]

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ImageQuest named to CRN’s “Security 100”

By ImageQuest | March 4, 2021

The Channel Co. named ImageQuest LLC to the 2021 CRN Security 100 list. CRN’s annual Security 100 list helps purchasers decide what technologies and vendors they should trust in the crowded and complex security vendor market. It is part of the MSP 500, a list of North American technology vendors with “innovative and forward-thinking approaches […]

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Improve your Tech IQ: What does “Zero-Day” mean?

By ImageQuest | March 2, 2021

When you read articles about breaches and security warnings, you may see the term “zero-day,” as in “zero-day attack,” or “zero-day exploit.” Zero-Day refers to a system vulnerability that is unknown to IT security providers. A zero-day attack allows a cybercriminal to exploit the vulnerability to inject malware, steal data assets, or crawl through the […]

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You can’t afford to postpone investing cybersecurity in 2021

By ImageQuest | March 2, 2021

In 2021, complacency about your IT security is dangerous. Recent news about hidden, extensive breaches of state and federal government entities and private corporations shocked many in IT and cybersecurity. According to investigators, Russian agents spread espionage malware through updates from IT management firm SolarWinds. The list of victims continues to grow, and investigators believe […]

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Hi. We’re ImageQuest. We can help.

By ImageQuest | February 26, 2021

Are you searching for a new IT relationship? Need to enhance your existing IT team? We may be the solution you’re looking for – and this blog post is here to help determine that. We focus on clients who operate in regulated industries – they have data that fall under federal and state privacy laws […]

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With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Larry Dorris
COO, Studio Bank

ImageQuest knew exactly what we needed. Hardware was delivered on time and loaded with the necessary technology and software. They sat down with folks, set them up, and got them working. They were very helpful in how we scaled our company.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Andy Barker
President, Houchens Insurance Group

Since ImageQuest has been involved, we’ve grown almost $20 million in revenue. That’s pretty significant. We’ve gone from $60 million to $80 million with ImageQuest’s help. And along with that we needed our ability to step up, and ImageQuest has allowed us to do that.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Charles Robert Bone
Bone McAllester Norton, PLLC

We're a big fan of what ImageQuest has done. ImageQuest is helping us in several areas – IT Compliance, IT Security, and Managed IT. It helps our staff and our attorneys be more efficient and productive while working remotely.

Providing clients with stress-free solutions to the most complex IT security and compliance requirements

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