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Meet a Cybercriminal: An accused Equifax hacker

By ImageQuest | July 14, 2020

In 2017, Xu Ke, a soldier in China’s Peoples Liberation Army, reached from the Beijing-based Research Institute No. 54 to servers in Alpharetta, Ga. The servers belonged to Equifax, and a U.S. indictment alleges he was one of four named members of the PLA to steal sensitive credit data. The FBI provided little information on […]

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Is your technology ready for Gen Z?

By ImageQuest | July 13, 2020

“Gen Z,” the next generation after millennials, are starting their careers. Born after 1996, the oldest Gen Zs are now 23. According to the Pew Research Center, they are the first generation to be “digital natives” – the first to have no memory of life without mobile phones or a life not lived online. “Some […]

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Bye, bye Flash: Controversial software reaches end of life

By ImageQuest | July 12, 2020

Flash, the software that originally powered online videos, gaming, and other dynamic content on websites, will be retired by Adobe this December. “Few technologies have yielded such divisive and widespread passion as Flash,” writes Ars Technica in a look back over the software’s history. “Many gush over its versatility and ease of use as a […]

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Is your technology helping you survive the pandemic?

By ImageQuest | July 1, 2020

Amid a pandemic causing great uncertainty, businesses seek ways to cope with unexpected lockdowns and customer fears. One quality all organizations need now – and for the long-term – is resilience. Right now, many business owners are assessing their financial resilience. They are shifting focus from “Just in Time” to “Just in Case,” the Wall […]

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New IT Support professionals join ImageQuest

By ImageQuest | June 29, 2020

We recently welcomed four new hires to the ImageQuest team. Some of them have been with us for a few months but the coronavirus kept us from getting their snappy new photos. Now that we’ve taken care of that, read on to meet them! Jason Zumbro came to us from our client, Churchill Mortgage, and […]

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Enhance Data Security with Multi-Factor Authentication

By ImageQuest | June 25, 2020

[et_pb_section fb_built=”1″ _builder_version=”4.4.8″][et_pb_row _builder_version=”4.4.8″][et_pb_column _builder_version=”4.4.8″ type=”4_4″][et_pb_text _builder_version=”4.4.8″ hover_enabled=”0″] As cases of pandemic-related phishing attacks, brute force attacks, ransomware, and credential stuffing increase, the greater the chances of your organization’s networks and data being compromised. One of the easiest – but often neglected – ways to reduce your exposure to these attacks is to require Multi-Factor […]

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Improve Your Tech IQ: Never store passwords in your browser

By ImageQuest | June 22, 2020

These days, any browser worth its salt boasts of its security measures. It may even force you to see all the security improvements first after an update before you move on to your regularly planned Web surfing. Yet, at the same time, they ask you, over and over, if you’d like to save a site’s […]

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Remote work – and the rise of robots?

By ImageQuest | June 15, 2020

While many of us have been busy thinking about VPNs, collaboration tools, and the right lighting for all our Zoom and GoToMeeting events, others have been thinking about … robots. The New York Times recently wrote about a salesman selling robotic vacuums (the Whiz.) He currently is doing great, thank you very much, because his […]

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ImageQuest discusses VPN vs. DaaS in KY Banker Magazine

By ImageQuest | June 10, 2020

In the latest edition of Kentucky Banker Magazine (Spring 2020), we discussed the problems a VPN (Virtual Private Network) can present when an entire office works from home. There are drawbacks related to ensuring and documenting compliance, bandwidth bottlenecks, and security issues. Our article also explains how other solutions can resolve those security and compliance […]

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Multi-factor Authentication: Time to implement it

By ImageQuest | June 1, 2020

With the surge in pandemic-related phishing attacks, ransomware, and business email compromise, you must ensure your email and networks are protected. One of the easiest steps you can take to reduce your exposure is to require multi-factor authentication on all accounts where a log-in is required. Ask any cybersecurity expert – multi-factor authentication halts most […]

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O365 – No reason to share passwords

By ImageQuest | June 10, 2021

There’s no reason to share passwords any more to provide access to a corporate email account. That’s right – whether it’s a generic company email address, such as billing@company.com, or an executive’s email, there’s a more secure method available in Office 365 (M365) you should use. What’s more – doing it our way can save […]

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Biden urges private companies to protect against ransomware

By ImageQuest | June 4, 2021

The Biden administration Wednesday urged private U.S. companies to take five key steps to protect against ransomware. These are best practices most likely to reduce an organization’s risk of succumbing to a ransomware attack. Our clients are very familiar with these five steps. They are: Back up your data, system images, and configuration. Regularly test […]

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ImageQuest sponsoring LPGA player Emma Talley

By ImageQuest | June 1, 2021

We are delighted to announce that we are sponsoring rising LPGA player Emma Talley, a Kentucky native now living in Nashville. Talley will serve as a brand ambassador for ImageQuest and feature our logo on the left collar of her apparel. The new partnership debuts at the 2021 US Women’s Open June 3-6 in San […]

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Don’t plan on paying to recover from ransomware

By ImageQuest | May 26, 2021

Q: What’s worse than having your systems encrypted by ransomware? A: Discovering hackers used two different strains of ransomware, meaning your data is double-encrypted. Yes, this nightmare is out there, according to a recent Wired article. The article cites cases where combinations of  REvil and Netwalker malware, as well as MedusaLocker and GlobalImposter ransomware combinations, […]

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Meet a Cybercriminal – Kim Il

By ImageQuest | May 21, 2021

Kim Il, 27, is a North Korean U.S. prosecutors say is a member of APT38, a group of hackers working for the North Korean government. APT stands for “Advanced Persistent Threat.” APT38 is also known as “Lazarus Group.” Kim and his colleagues allegedly focus on earning money for North Korea’s sanctioned government through their hacking. […]

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ImageQuest welcomes two IT support professionals

By ImageQuest | May 21, 2021

We recently welcomed Fred Bradley and Casey Barrett to our support team and are glad they are aboard. Fred serves as Field Support Specialist for us, providing on-site support to our clients. He’s been in the IT field for 30 years, he said, and “I’ve worked for pretty much everybody. You name it, I’ve been […]

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Ransomware payments may add U.S. sanctions to your costs

By ImageQuest | May 21, 2021

Did you know – the U.S. Treasury Department has warned that making ransomware payments could bring sanctions on your organization. The warning also applies to banks and insurance companies, as well as firms negotiating the payments. This is because ransomware can come from a sanctioned country or bad actor. For example, one U.S. sanctioned country, […]

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Cybersecurity hiring versus outsourcing

By ImageQuest | May 20, 2021

In the wake of  Colonial Pipeline and all the related news stories, cybersecurity hiring may be top of mind for organizations with IT security needs. An obvious solution is to “hire someone” to address security needs. But cybersecurity hiring is not an easy fix. The latest numbers from CyberSeek, an organization focused on the cybersecurity […]

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Mac users: Install latest software updates ASAP

By ImageQuest | May 4, 2021

Less than a week after pushing out a major update, Apple sent out another software update – and Mac users should install it right away. The new updates fix bugs in the new iOS software – including one that could allow criminals to take over your device.  Security experts recommend you install these patches as […]

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Ransomware: National security risk needs global approach

By ImageQuest | May 3, 2021

The rising scourge of ransomware needs a global approach to halt its devastation, a task force with government and corporate representatives announced last week. Ransomware is “a flourishing criminal industry” which “routinely imperils lives,” the task force organized by the non-profit Institute for Security and Technology wrote. Utilities, hospitals, schools, military posts, and municipalities all […]

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With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Larry Dorris
COO, Studio Bank

ImageQuest knew exactly what we needed. Hardware was delivered on time and loaded with the necessary technology and software. They sat down with folks, set them up, and got them working. They were very helpful in how we scaled our company.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Andy Barker
President, Houchens Insurance Group

Since ImageQuest has been involved, we’ve grown almost $20 million in revenue. That’s pretty significant. We’ve gone from $60 million to $80 million with ImageQuest’s help. And along with that we needed our ability to step up, and ImageQuest has allowed us to do that.

With a 90% Client Retention Rate and a steady stream of referrals, our clients can vouch for the quality of our IT Support.

 

Charles Robert Bone
Bone McAllester Norton, PLLC

We're a big fan of what ImageQuest has done. ImageQuest is helping us in several areas – IT Compliance, IT Security, and Managed IT. It helps our staff and our attorneys be more efficient and productive while working remotely.

Providing clients with stress-free solutions to the most complex IT security and compliance requirements

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