Tag Archives: managed IT services Nashville

5G in 2020: Needs a couple more years, experts say

January 7, 2020 Several year-end stories are noting that we’re not there yet with 5G. The Wall Street Journal (paywall) quotes several CIOs as seeing this new technology needing a couple more years to be fully deployed. Yes, phone manufacturers are starting to offer 5G capabilities but most see the actual promise of 5G needing more time for … Continue reading "5G in 2020: Needs a couple more years, experts say" Read More

Enjoy great IT support with ImageQuest

December 1, 2019 Every time someone talks with our Live Help Desk, a follow-up satisfaction survey is sent to them. We publish the comments from this survey on our Customer Reviews page. Our Help Desk team works very hard to ensure we provide prompt, accurate support that gets our clients back to work as soon as possible. If … Continue reading "Enjoy great IT support with ImageQuest" Read More

ImageQuest presents Lunch and Learn on Desktop-as-a-Service

November 13, 2019 We presented a Lunch and Learn on Desktop-as-a-Service, or DaaS, today at Richland Country Club in Nashville. Mac McClenathan from Green Cloud joined our CEO, Milton Bartley, in discussing reasons to use DaaS. Among the benefits explained were: *Only needing to manage only one location for compliance. Even if an organization operates in multiple states, … Continue reading "ImageQuest presents Lunch and Learn on Desktop-as-a-Service" Read More

Don’t take our word for it – check out our customer reviews!

November 4, 2019 Each week we publish feedback from our customers on our Customer Reviews page. Our team works hard to resolve the IT issues people have. They enjoy solving the technology challenges callers present, and they enjoy restoring sanity to someone’s day. Our folks have great technical skills, yes – but they also have great people skills … Continue reading "Don’t take our word for it – check out our customer reviews!" Read More

Come learn a new way to keep your team productive, secure on IT

November 1, 2019 Come have a delicious buffet lunch on us and learn more about the coming wave of Desktop-as-a-Service. What is it? How does it work? Why should I consider it for my organization? There are many benefits to Desktop-as-a-Service (often abbreviated as DaaS) that could be of value to your team. For example, with this Cloud-based … Continue reading "Come learn a new way to keep your team productive, secure on IT" Read More

Clinging to Windows 7 into 2020? You’d better be OK with security risks

October 6, 2019 If you’re a Windows 7 user (and you’re also one of our customers) you’ve heard that Microsoft will stop supporting it after Jan. 14, 2020. This means no more security patches and updates. 2020 is also an election year and Microsoft already is seeing evidence of Iranian hackers trying to get a pathway to disrupt … Continue reading "Clinging to Windows 7 into 2020? You’d better be OK with security risks" Read More

Don’t take our word for it – read our customer reviews!

September 29, 2019 Every week we publish the latest comments from our customers on our Customer Reviews page. While we are not perfect, we work very hard to help our customers get back to work promptly with our Live Answer Help Desk. Our Help Desk team understands the stress and frustration you feel when your technology is keeping … Continue reading "Don’t take our word for it – read our customer reviews!" Read More

ImageQuest, Dex Imaging and Kofax host Predators event

September 16, 2019 Tickets to a pre-season Nashville Predators game was a highlight of an event hosted Monday afternoon by ImageQuest, Dex Imaging and Kofax. Participants heard brief talks about how they can improve their information security measures then attended an NHL pre-season game between the Predators and the Florida Panthers. Networking and discussions continued in the Dex … Continue reading "ImageQuest, Dex Imaging and Kofax host Predators event" Read More

Avoid ransomware shutdown with a good data backup process

August 20, 2019 Ransomware is back in the news, with multiple attacks on cities, schools and smaller municipalities. But while you’re hearing about publicly funded entities being shut down, private firms and organizations also getting hit. You may not hear about them, but we do. Private businesses generally aren’t keen to publicly talk about a data breach or … Continue reading "Avoid ransomware shutdown with a good data backup process" Read More

A customer shares his happiness with ImageQuest’s work

July 31, 2019 Recently, we helped Chariot Logistics, a Nashville third-party logistics provider, migrate its IT to Desktop-as-a-Service. Chariot uses technology extensively as one of its services to its customers. When the project was completed, we received the following note from Brad Perling, Chariot Logistics’ Senior Vice President. It’s addressed to Stephen Bratcher, our Senior Systems Administrator, and … Continue reading "A customer shares his happiness with ImageQuest’s work" Read More

Don’t panic, we’re here: A customer review of our Live Support Desk

July 22, 2019 We post customer reviews here on our website, and recently we heard from a customer about the great support received from Davis Houk on our Help Desk. A key software program had stopped working, and our customer said he was “frantic.” He praised Davis for being willing to “listen and comprehend” and for showing “patience … Continue reading "Don’t panic, we’re here: A customer review of our Live Support Desk" Read More

Customer testimonial video: Why Bone Law uses ImageQuest

July 21, 2019 We provide Bone McAllester Norton PLLC, a prominent Nashville law firm, with Managed IT, IT Compliance and Cybersecurity services. We strive to provide our clients with an excellent proactive, responsive service. So we appreciate Charles Robert Bone, the firm’s President and CEO, sharing the firm’s experience working with ImageQuest. You can see this short video … Continue reading "Customer testimonial video: Why Bone Law uses ImageQuest" Read More