Tag Archives: managed IT services

5G in 2020: Needs a couple more years, experts say

January 7, 2020 Several year-end stories are noting that we’re not there yet with 5G. The Wall Street Journal (paywall) quotes several CIOs as seeing this new technology needing a couple more years to be fully deployed. Yes, phone manufacturers are starting to offer 5G capabilities but most see the actual promise of 5G needing more time for … Continue reading "5G in 2020: Needs a couple more years, experts say" Read More

Enjoy great IT support with ImageQuest

December 1, 2019 Every time someone talks with our Live Help Desk, a follow-up satisfaction survey is sent to them. We publish the comments from this survey on our Customer Reviews page. Our Help Desk team works very hard to ensure we provide prompt, accurate support that gets our clients back to work as soon as possible. If … Continue reading "Enjoy great IT support with ImageQuest" Read More

ImageQuest presents Lunch and Learn on Desktop-as-a-Service

November 13, 2019 We presented a Lunch and Learn on Desktop-as-a-Service, or DaaS, today at Richland Country Club in Nashville. Mac McClenathan from Green Cloud joined our CEO, Milton Bartley, in discussing reasons to use DaaS. Among the benefits explained were: *Only needing to manage only one location for compliance. Even if an organization operates in multiple states, … Continue reading "ImageQuest presents Lunch and Learn on Desktop-as-a-Service" Read More

Strong data privacy laws take effect in 2020 – are you ready?

November 6, 2019 If your organization does business in multiple states, you’ll need to make sure your data policies are compliant with several new state laws governing data privacy. Strong data privacy laws take effect in 2020 in California and New York; Nevada’s took effect Oct. 1. Six additional states considered bills on the regulation of data privacy. … Continue reading "Strong data privacy laws take effect in 2020 – are you ready?" Read More

Don’t take our word for it – check out our customer reviews!

November 4, 2019 Each week we publish feedback from our customers on our Customer Reviews page. Our team works hard to resolve the IT issues people have. They enjoy solving the technology challenges callers present, and they enjoy restoring sanity to someone’s day. Our folks have great technical skills, yes – but they also have great people skills … Continue reading "Don’t take our word for it – check out our customer reviews!" Read More

Don’t take our word for it – read our customer reviews!

September 29, 2019 Every week we publish the latest comments from our customers on our Customer Reviews page. While we are not perfect, we work very hard to help our customers get back to work promptly with our Live Answer Help Desk. Our Help Desk team understands the stress and frustration you feel when your technology is keeping … Continue reading "Don’t take our word for it – read our customer reviews!" Read More

ImageQuest, Dex Imaging and Kofax host Predators event

September 16, 2019 Tickets to a pre-season Nashville Predators game was a highlight of an event hosted Monday afternoon by ImageQuest, Dex Imaging and Kofax. Participants heard brief talks about how they can improve their information security measures then attended an NHL pre-season game between the Predators and the Florida Panthers. Networking and discussions continued in the Dex … Continue reading "ImageQuest, Dex Imaging and Kofax host Predators event" Read More

ImageQuest participates in GLAHU Fall Forum

September 9, 2019 Our CEO Milton Bartley presenting as the fictitious CEO of “Ransomware, Inc.” Our Jay Mallory staffed our booth at the event. The “CEO” of fictitious “Ransomware, Inc.” presented today at the Greater Louisville Association of Health Underwriters’ Fall Forum. The presentation by our CEO, Milton Bartley, was part of ImageQuest’s participation at this professional education … Continue reading "ImageQuest participates in GLAHU Fall Forum" Read More

Avoid ransomware shutdown with a good data backup process

August 20, 2019 Ransomware is back in the news, with multiple attacks on cities, schools and smaller municipalities. But while you’re hearing about publicly funded entities being shut down, private firms and organizations also getting hit. You may not hear about them, but we do. Private businesses generally aren’t keen to publicly talk about a data breach or … Continue reading "Avoid ransomware shutdown with a good data backup process" Read More

Does Your Managed IT Service Go Beyond?

August 15, 2019 Your business relies on technology. When you need that technology to be there, your support provider should be there, too. It should not matter if you are having problems with the internet or need to physically move your network from Nashville to Bowling Green, KY, your managed IT service should step up, step in, and … Continue reading "Does Your Managed IT Service Go Beyond?" Read More

ImageQuest’s Jay Mallory featured on KYCPA podcast episodes

August 14, 2019 The Kentucky Society of CPAs recently launched a podcast series called “Behind the Numbers.” Its focus will be on relevant topics and information that involve accounting and the CPA profession. To launch the podcast, KYCPA’s podcast host, Marvin Stewart, talked with Jay Mallory, ImageQuest’s Executive Vice President, Marketing and Business Development. The two discussed business … Continue reading "ImageQuest’s Jay Mallory featured on KYCPA podcast episodes" Read More

A customer shares his happiness with ImageQuest’s work

July 31, 2019 Recently, we helped Chariot Logistics, a Nashville third-party logistics provider, migrate its IT to Desktop-as-a-Service. Chariot uses technology extensively as one of its services to its customers. When the project was completed, we received the following note from Brad Perling, Chariot Logistics’ Senior Vice President. It’s addressed to Stephen Bratcher, our Senior Systems Administrator, and … Continue reading "A customer shares his happiness with ImageQuest’s work" Read More