Tag Archives: Remote Support Center

ImageQuest promotes Mason Funderburg to Client Support Team Lead

February 21, 2022 ImageQuest has promoted Mason Funderburg to Client Support Team Lead, effective today. The promotion reflects Mason “consistently going above and beyond for our clients and our team,” said Alyssia Syphers, Client Support Manager. “Mason is a natural leader. He is analytical, looks for process improvement, and is always willing to help wherever we need help.” … Continue reading "ImageQuest promotes Mason Funderburg to Client Support Team Lead" Read More

ImageQuest welcomes two essential team members

October 26, 2021 Alyssia Syphers and Joseph Viscusi have joined ImageQuest as Client Support Manager and Project Manager, respectively.The two are essential to keeping our Remote Support Center (RSC) and client projects running smoothly. Both said they saw tremendous opportunities to make a difference at ImageQuest. Alyssia ensures our RSC is staffed and follows correct processes to keep … Continue reading "ImageQuest welcomes two essential team members" Read More

Two helping ImageQuest improve delivery of client services

August 13, 2021 We continue to improve our delivery of client services as we grow. That includes hiring more IT professionals, such as Edelyn Gonzaga and Tyler Nicholson. Edelyn is an overnight systems administrator for us. Edelyn responds to and resolves network alerts. She also conducts “health checks” on client systems. Edelyn is based in the Philippines, near … Continue reading "Two helping ImageQuest improve delivery of client services" Read More

ImageQuest welcomes two IT professionals

May 21, 2021 We recently welcomed Fred Bradley and Casey Barrett to our support team and are glad they are aboard. Although we initially hired Fred to be Field Support Specialist for us, recently, we asked him to become an Account Manager for us, and he agreed. Fred has been in the IT field for 30 years, he … Continue reading "ImageQuest welcomes two IT professionals" Read More

ImageQuest’s Matthew Gary promoted to Client Support Manager

March 29, 2021 ImageQuest recently promoted Matthew Gary to Client Support Manager. Formerly a member of our Remote Support Center team, Matthew now takes responsibility and oversight of the team. Todd Broadway is filling Matthew’s former position as Client Support Technician II. Andrea Lyttle, our previous Client Support Manager, takes her detail-oriented skills over to Project Management, where … Continue reading "ImageQuest’s Matthew Gary promoted to Client Support Manager" Read More

ImageQuest announces more new team members

February 26, 2021 We have more new team members we’d like to introduce to you – although you may have already met them on the phone. We’ve been itching to tell you, but a COVID-related delay held up our efforts to get photos of them. All that’s resolved now, and we’d like to introduce Drew Schaffernoth, Mason Funderburg, … Continue reading "ImageQuest announces more new team members" Read More

ImageQuest adds more expertise to our team

January 28, 2021 We had several people join us in late 2020, and we’d like to introduce two of them to you. Please help us welcome Myron Grover and Kenny Gluck to our Leadership team.   Myron, 38, of Nashville, is a certified Cybersecurity professional joining us as a Security Consultant. Myron will help clients be proactive towards … Continue reading "ImageQuest adds more expertise to our team" Read More